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it support specialist

Joyland (Pvt) Ltd

Joyland Rawalpindi is looking to hire for &ldquo;IT Executive&rdquo;Key Responsibilities:<ul><li>Monitor and maintain computer systems, networks, and IT infrastructure.</li><li>Troubleshoot hardware, software, POS, and networking issues.</li><li>Install, configure, and upgrade software and hardware as needed.</li><li>Provide first-level support for internal users on IT-related queries and problems.</li><li>Manage and maintain IT inventory including hardware and software.</li><li>Assist in implementing IT policies, procedures, and best practices.</li><li>Support system and network administration including user account setup, permissions, and access controls.</li><li>Maintain documentation for systems, processes, and support logs.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience (1&ndash;3 years) in a similar IT support or executive role.</li><li>Solid understanding of networking, hardware, operating systems, and common office software.</li><li>Familiarity with cybersecurity principles and data protection best practices.</li><li>Excellent troubleshooting and problem-solving skills.</li><li>Familiarity with networking concepts (LAN, WAN, IP, DNS, etc.).</li></ul>Application Process:Please share your CV at WhatsApp 0325-8641187Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: On the road

IT Executive

Value Engineering

Job SummaryWe are seeking a dedicated IT Support Officer with strong knowledge of Networking and Server Management to support and maintain our organization&rsquo;s IT infrastructure. The ideal candidate will be responsible for providing day-to-day technical support, troubleshooting network and server issues, and ensuring smooth and secure IT operations. This role requires excellent problem-solving skills, a proactive approach, and the ability to coordinate IT support activities efficiently.Key Responsibilities<ul><li>Provide technical support for networking and server-related issues</li><li>Diagnose and troubleshoot network, server, hardware, and connectivity problems</li><li>Coordinate and manage IT support requests to ensure timely resolution</li><li>Install, configure, and maintain servers and network equipment</li><li>Monitor network performance, availability, and security</li><li>Assist in planning and implementing IT projects</li><li>Collaborate with internal teams to improve IT operations</li><li>Develop and follow IT policies and procedures</li><li>Stay updated with the latest networking and server technologies</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field</li><li>Minimum 1-2 years of experience in IT support with a focus on networking and servers</li><li>Strong knowledge of networking protocols, server operating systems, and hardware</li><li>Experience with routers, switches, firewalls, and network troubleshooting</li><li>Familiarity with virtualization technologies (VMware, Hyper-V)</li><li>Excellent problem-solving and communication skills</li><li>Relevant certifications (CCNA, MCSA, or similar) will be an advantage</li></ul>Only shortlisted candidates will be contacted.Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in night shift?</li></ul>Work Location: In person

IT Support Officer

Benchmark School System, Westridge Campus Rawalpindi

Position Overview:We are looking for a Control Room Operator &amp; IT Support Officer to manage the school&rsquo;s CCTV surveillance, IT systems, and technical support. The ideal candidate should be vigilant, detail-oriented, and technically skilled, ensuring smooth monitoring of school premises and reliable IT support for staff and students.Key Responsibilities:Control Room &amp; Security Monitoring<ul><li>Monitor CCTV cameras and ensure all school premises are under surveillance at all times.</li><li>Report suspicious activities, safety issues, or emergencies immediately to the school administration.</li><li>Maintain records of daily monitoring logs and incident reports.</li><li>Ensure CCTV and security systems are fully functional and report technical faults promptly.</li><li>Coordinate with security staff to ensure smooth entry/exit of students, staff, and visitors.</li></ul>IT Support &amp; Maintenance<ul><li>Provide technical support to teachers, staff, and students regarding computers, printers, projectors, smart boards, and internet connectivity.</li><li>Install, configure, and troubleshoot hardware and software as required.</li><li>Maintain the school&rsquo;s network, internet, and Wi-Fi systems to ensure smooth connectivity.</li><li>Assist in setting up presentations, online classes, examinations, and multimedia equipment.</li><li>Regularly update and back up school data systems.</li></ul>Administrative &amp; Coordination Duties<ul><li>Keep a log of IT-related complaints and resolve them in a timely manner.</li><li>Coordinate with external vendors for repair/maintenance of IT and security equipment.</li><li>Support school management in implementing IT policies, data security, and system upgrades.</li><li>Ensure compliance with school safety and data privacy regulations.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree/diploma in Information Technology, Computer Science, or a related field.</li><li>Prior experience in CCTV monitoring, IT support, or school IT management preferred.</li><li>Knowledge of networking, hardware troubleshooting, and surveillance systems.</li><li>Ability to multitask, stay alert, and work under pressure.</li><li>Strong communication and problem-solving skills.</li></ul>Preferred Skills:<ul><li>Experience with CCTV software, access control, and alarm systems.</li><li>Hands-on knowledge of Windows, MS Office, Google Workspace, and school management systems.</li><li>Ability to train staff in basic IT usage and digital tools.</li><li>Proactive in identifying and resolving both security and IT issues.</li></ul>benchmark.hr001@gmail.comJob Type: Full-timePay: Up to Rs35,000.00 per monthWork Location: In person

School Control Room Operator & IT Support

NEXGN TECHNOLOGIES

Job Requirement: Desktop Support Engineer &ndash; Level 2Job Title:Location: Rawalpindi / KhannapulJob Type: Full-time / On-siteJob Summary:We are looking for an experienced Desktop Support Engineer &ndash; Level 2 to provide advanced technical support for desktops, laptops, network devices, and IT systems. The ideal candidate will have strong troubleshooting skills, excellent communication, and the ability to work independently while handling escalated issues from Level 1 support.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide L2 technical support for Windows &amp; macOS workstations.</li><li>Troubleshoot hardware issues: desktops, laptops, printers, scanners, monitors.</li><li>Troubleshoot software issues: operating systems, MS Office, email clients, business apps.</li><li>Resolve network problems related to LAN, Wi-Fi, IP addressing, DNS/DHCP.</li><li>Handle VPN connectivity issues and remote access support.</li><li>Support Active Directory tasks: password resets, group policy issues, user profile problems.</li><li>Perform OS installation, system imaging, and software deployment.</li></ul>System &amp; Security Support<ul><li>Perform updates, patches, and antivirus checks.</li><li>Ensure endpoint security compliance.</li><li>Configure and manage Microsoft 365 or G Suite accounts.</li><li>Manage backup of user data where required.</li></ul>Escalations &amp; Documentation<ul><li>Take ownership of escalated L1 tickets and ensure timely resolution.</li><li>Document issues, fixes, and maintain SOPs/knowledge base.</li><li>Escalate unresolved issues to Level 3 or Infrastructure teams when necessary.</li></ul>Hardware &amp; Asset Management<ul><li>Maintain inventory of IT equipment and accessories.</li><li>Assist in procurement of new hardware/software.</li><li>Perform preventive maintenance of systems and peripherals.</li></ul>Required Skills &amp; Qualifications:Technical Skills<ul><li>Strong knowledge of Windows 10/11, macOS, and basic Linux commands.</li><li>Hands-on experience with Active Directory, Group Policies, DNS, DHCP.</li><li>Experience with Office 365, Outlook support, Teams, OneDrive.</li><li>Understanding of LAN/WAN concepts, IP networking, routers, switches.</li><li>Experience with ticketing systems (Autotask, Jira, Zendesk, Freshdesk, etc.)</li><li>Good understanding of security best practices and antivirus tools.</li></ul>Soft Skills<ul><li>Strong communication and customer service mindset.</li><li>Ability to troubleshoot independently and under pressure.</li><li>Good documentation and reporting abilities.</li><li>Positive attitude, professional behavior, and teamwork.</li></ul>Education &amp; Certifications (Preferred but Not Mandatory):<ul><li>Bachelor&rsquo;s degree in Computer Science / IT or relevant diploma.</li><li>CompTIA A+, CompTIA Network+, Microsoft MCP/MD-100/MD-101, ITIL Foundation.</li></ul>Work Environment &amp; Benefits:<ul><li>8-hour shift (timings as per company policy).</li><li>Friendly workspace with collaborative team.</li><li>Market-competitive salary &amp; performance bonuses.</li><li>Professional training and career growth opportunities.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs100,000.00 per monthWork Location: In person

Desktop Support Engineer – Level 2

Cloud Rexpo Pvt. Ltd.

Location: Bahria Town Phase 7, Rawalpindi Shift: RotationalProvide timely technical assistance and support to clients or internal teams across different shifts. Resolve hardware, software, and network issues while ensuring high levels of customer satisfaction.Key Responsibilities:<ul><li>Respond to technical inquiries via phone, email, or chat across rotating shifts.</li><li>Diagnose and troubleshoot hardware, software, and network issues.</li><li>Escalate complex problems to senior technical teams when needed.</li><li>Document issues, resolutions, and maintain knowledge base articles.</li><li>Assist in testing and deploying new software or system updates.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree or equivalent experience in IT, Computer Science, or related field.</li><li>Strong knowledge of computer systems, networks, and common software applications.</li><li>Excellent problem-solving, communication, and customer service skills.</li><li>Flexibility to work in rotating shifts as per business needs.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs80,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Computer Systems, Networks, and Software Applications: 1 year (Required)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Technical Support Resources (Rotating)

Tweety Four 7

Hiring: Client Success Specialist (Female Only) &ndash; Onsite | RawalpindiLocation: Bahria Town, Rawalpindi (Onsite) Shift: Night Shift (US &amp; Australia Time Zones) Employment Type: Full-Time Number of Vacancies: 7 Salary Range: PKR 100,000 &ndash; PKR 150,000We are hiring a Client Success Specialist (Female Candidates Only) to join our growing Client Success team. This role is ideal for candidates with strong communication skills who are passionate about client relationship management, customer experience, and working with international clients in a professional onsite environment.About the RoleAs a Client Success Specialist, you will act as a primary point of contact for clients, ensuring satisfaction, retention, and long-term success. You will work closely with internal teams to support onboarding, manage ongoing communication, resolve issues, and improve overall service delivery while maintaining accurate CRM records.Fresh graduates and candidates with up to 1 year of experience in customer success, customer support, or client-facing roles are encouraged to apply.Key Responsibilities<ul><li>Manage day-to-day communication with clients via email, calls, and CRM platforms</li><li>Understand client requirements and ensure timely delivery of solutions</li><li>Coordinate with Engineering, Support, and Operations teams to address client needs</li><li>Assist in tracking and reporting client satisfaction, engagement, and retention metrics</li><li>Support client onboarding and training sessions to ensure a smooth experience</li><li>Maintain accurate client data and documentation in CRM systems</li><li>Record client feedback and support continuous service improvements</li><li>Learn and apply best practices in client relationship management and service excellence</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Communications, or a related field</li><li>Up to 1 year of experience in a client-facing, customer success, or support role</li><li>Excellent verbal and written communication skills in English</li><li>Basic familiarity with CRM systems such as Salesforce or HubSpot is an advantage</li><li>Positive attitude, eagerness to learn, and strong interpersonal skills</li><li>Willingness to work night shifts:</li><li>US Time Zone: 6:00 PM &ndash; 3:00 AM</li><li>Australia Time Zone: 3:00 AM &ndash; 12:00 PM</li><li>Female candidates only</li></ul>Compensation and Benefits<ul><li>Competitive salary between PKR 100,000 and PKR 150,000</li><li>10 paid time off (PTO) days annually</li><li>Free pick and drop transportation provided by the company</li><li>Structured career growth and development plan</li><li>Supportive and collaborative work environment</li><li>Exposure to international clients and global best practices</li></ul>Why Join Us<ul><li>Professional onsite work environment in Bahria Town, Rawalpindi</li><li>Clear growth path within Client Success and Account Management</li><li>Opportunity to build a long-term career in customer and client success</li><li>Work with international clients and structured processes</li></ul>Apply NowIf you are passionate about delivering excellent client experiences and want to grow your career as a Client Success Specialist, we encourage you to apply today.~Client Success Specialist, Customer Success Jobs, Client Support Specialist, Customer Experience Jobs, CRM Jobs, Night Shift Jobs for Females, Bahria Town Rawalpindi Jobs, Onsite Jobs for Women, International Client Support, Customer Relationship ManagementJob Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Client Success Specialist (Female)

Veclar Technologies

Job Title: Sales Specialist (B2B) &ndash; Night Shift Location: On-Site Shift Timing: 6:45 PM &ndash; 4:00 AM Job Type: Full-Time Salary: PKR 80,000 &ndash; 150,000 + CommissionAbout Veclar TechnologiesFounded in 2018, Veclar Technologies is a U.S.-based B2B organization dedicated to empowering real estate professionals across the U.S. and Canada. We provide cutting-edge digital solutions, strategic marketing services, and reliable IT support to help clients succeed in an ever-evolving real estate market.Position OverviewWe are seeking a motivated, results-driven Sales Specialist to join our growing team. This B2B sales role specializes in the real estate sector and involves engaging only warm, pre-qualified leads&mdash;no cold calling involved. Your role will focus on understanding client needs and presenting suitable digital solutions that deliver measurable value. If you excel at consultative selling, clear communication, and building lasting client relationships, this is an excellent opportunity.Key Responsibilities<ul><li>Initiate and manage communication with prospective clients via phone, email, and SMS.</li><li>Assess client challenges and recommend relevant digital services to meet their business needs.</li><li>Build and maintain long-term relationships to drive client satisfaction and retention.</li><li>Achieve or surpass individual and team sales targets consistently.</li><li>Record all client interactions and sales activities accurately in the CRM system.</li><li>Share market insights and client feedback with internal teams to support continuous service improvement.</li><li>Stay informed about real estate industry trends and digital innovations to identify new sales opportunities.</li></ul>Why Join Veclar Technologies?<ul><li>Career Progression: Clear pathways for growth and professional development.</li><li>Innovative Culture: A work environment that encourages creativity and continuous learning.</li><li>Team Collaboration: Be part of a supportive and teamwork-oriented culture.</li><li>Competitive Compensation: Attractive salary, commissions, and performance-based incentives.</li><li>Work-Life Balance: Fixed night shift and paid annual leave.</li><li>Meaningful Work: Play a key role in helping real estate businesses modernize and grow.</li></ul>Qualifications<ul><li>6 months to 2 years of sales experience, preferably in a BPO/call center environment as a Closer.</li><li>Strong spoken and written communication skills.</li><li>Proven track record of meeting or exceeding sales goals.</li><li>Familiarity with CRM tools and understanding of the B2B sales cycle is an advantage.</li><li>Highly driven, goal-focused, and collaborative.</li><li>Willingness to work night shifts aligned with North American time zones.</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you open to working a night shift, as this role requires?</li><li>May I ask if you had a chance to review the job description before submitting your application?</li><li>Ideal answer: Yes</li></ul>Would you be able to commute to or work from Bahria Town Phase 7 for this position?Work Location: In person

Sales Specialist B2B

Explore 196+ It support specialist in Rawalpindi this January. Find roles across top companies and apply now to boost your career.