customer service representative Jobs in Rawalpindi

customer service representative

customer services representative Jobs in Rawalpindi

customer services representative

customer success associate (onsite) Jobs in Rawalpindi

customer success associate (onsite)

customer support executive Jobs in Rawalpindi

customer support executive

e-commerce support representative Jobs in Rawalpindi

e-commerce support representative

it support specialist

Cloud Rexpo Pvt. Ltd.

Job Summary:We are seeking a skilled and proactive IT Support Specialist to join our branch office. This role involves providing comprehensive IT support to our in-house employees, clients, and departmental teams. The ideal candidate will have hands-on experience with server management, Active Directory, dialer support, PFSense firewall, NVR/camera systems, networking, and hardware troubleshooting. Strong English communication skills and the ability to collaborate effectively with both Head Office and Branch IT teams are required.Key Responsibilities:Server Management: Install, configure, and maintain in-house servers; monitor performance.Active Directory: Manage user accounts, group policies, and troubleshoot related issues.Dialer Support: Provide client-end support and ensure dialer functionality.Firewall Management: Configure and monitor PF Sense firewall; implement security protocols.NVR and Camera Systems: Install/maintain NVR and surveillance systems.Networking: Configure and troubleshoot routers, switches, and Wi-Fi.Technical Support: Provide Level 1 support to employees and clients.Collaboration: Coordinate IT strategies between branch and head office teams.Branch IT Operations: Ensure smooth IT functionality for the branch office.Qualifications:Proven experience in IT support and systems administration.Strong knowledge of servers, Active Directory, networking, and firewalls.Proficiency with PF Sense and NVR systems.Excellent troubleshooting and problem-solving abilities.Fluent English (verbal &amp; written).Customer-focused approach with teamwork skills.Preferred Skills:Relevant certifications (Microsoft, Cisco, Linux).Experience supporting international clients.Knowledge of latest IT security practices.Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthWork Location: In person

IT Support Specialist

NEXGN TECHNOLOGIES

Job Description: We are looking for an enthusiastic IT Technician to join our team. The ideal candidate should have basic knowledge of computer hardware, software installation, troubleshooting, and user support. You will assist with daily IT operations, device setup, system maintenance, and resolving technical issues for end users. Training will be provided during the initial phase.<ul><li>Intermediate (ICS preferred)</li><li>Fresh candidates are encouraged to apply</li><li>Must have own bike for commuting</li></ul>Job Types: Full-time, FresherPay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

IT Technician (Intermediate – ICS Preferred)

The Inventor Solutions

Location: NASTP, Rawalpindi ​ Shift: Night Shift (US Business Hours)​ Company: The Inventor Solutions​ Website: www.theinventorsolutions.comAbout The Inventor SolutionsThe Inventor Solutions is a fast-growing IT &amp; BPO services company providing Dental &amp; Medical Billing, RCM, Software Development, and Digital Solutions to clients in the USA. We&rsquo;re building a performance-driven team that understands results over excuses.Role OverviewWe are looking for a Lead Generation Specialist who can consistently source, qualify, and manage high-quality leads for our US-based services. This role is critical to revenue growth and sits directly in the sales pipeline engine. If you know how to hunt, not wait, this role is for you.Key Responsibilities<ul><li>Generate qualified leads using platforms like LinkedIn, Apollo, Google, directories, and CRM tools</li><li>Identify decision-makers (Dentists, Medical Practices, Clinics, SMB Owners &ndash; USA)</li><li>Build and maintain accurate lead databases</li><li>∙Qualify leads based on predefined criteria</li><li>Coordinate with Sales &amp; Management for follow-ups</li></ul><ul><li>Maintain daily/weekly lead reports</li><li>Continuously optimize lead quality and sourcing channelsRequired Skills &amp; Experience</li></ul><ul><li>Proven experience in B2B lead generation (USA market preferred)</li><li>Strong understanding of cold outreach &amp; prospecting</li><li>Hands-on experience with LinkedIn Sales Navigator, Apollo, spreadsheets/CRM tools</li><li>Excellent written English communication</li><li>Target-driven mindset with attention to detail</li></ul>Nice to Have (Not Mandatory)<ul><li>Experience in IT services, Medical/Dental Billing, SaaS, or BPO</li><li>Understanding of basic sales funnels &amp; CRM workflows</li></ul>What We Offer<ul><li>Competitive fixed salary + performance-based incentives</li><li>Provident Fund, Medical Insurance</li><li>Clear career growth path into Sales, SDR, or Account roles</li><li>Professional work environment</li><li>Learning exposure to US clients &amp; global markets</li><li>Long-term opportunity with a growing company</li></ul>Apply below: https://theinventorsolutions.com/lead-generation-specialist/Job Type: Full-timeWork Location: In person

Lead Generation Specialist

Shopin ecom

We are looking for a Social Media Specialist who can plan, create, organize, and execute social media strategies for their agency and brands across Facebook, Instagram, LinkedIn, and YouTube. Must have understanding on what to post, why to post it, and how each platform rewards content. We are not looking for a Meta Ads or paid media specialist. This role is 100% organic growth focused.Key Responsibilities:<ul><li>Develop and execute platform-specific social media strategies for brands and the agency.</li><li>Plan content calendars aligned with brand positioning, business goals, and platform behavior.</li><li>Create, organize, and publish content tailored to:</li><li>Instagram, Facebook, LinkedIn, YouTube</li><li>Track trends and execute them timely.</li><li>Write strong, clear, and engaging captions and hooks optimized for each platform.</li><li>Collaborate with designers, editors, and internal teams to ensure content quality.</li><li>Monitor performance and iterate content strategy based on insights (reach, engagement, saves, clicks).</li><li>Maintain consistency in brand voice, tone, and messaging.</li><li>Ensure high attention to detail in posting, formatting, captions, hashtags, and timing.</li></ul>Requirements (Must-Have):<ul><li>Minimum 1-2 year of hands-on experience managing and growing social media profiles organically for brands or agencies. (having meta ads knowledge is a plus)</li><li>Strong practical understanding of how each platform works (algorithms, content formats, audience behavior).</li><li>Proven ability to build and execute social media strategies, not just follow instructions.</li><li>Deep awareness of trends and the ability to act on them quickly.</li><li>Strong copywriting skills (hooks, captions, CTAs).</li><li>Excellent verbal and written communication skills.</li><li>High attention to detail and content quality.</li><li>Ability to work independently and take ownership of outcomes.</li></ul>Nice to Have (Not Mandatory):<ul><li>Experience managing agency social media accounts.</li><li>Understanding of analytics and content performance optimization.</li><li>Video-editing skills for shorts/reels.</li><li>Experience working with eCommerce or service-based brands.</li></ul>Why Join Shopin Ecom:<ul><li>Work with a growing eCommerce-focused agency.</li><li>Hands-on ownership and strategic responsibility.</li><li>Exposure to multiple brands and platforms.</li><li>Opportunity to build systems, not just content.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Social Media Specialist

Meds IT Nexus

Job descriptionMeds Nexus is a US-based Medical Billing Revenue Cycle Management Company. We are looking for enthusiastic and experienced Senior A/R Specialist / Medical Billing Professionals with experience in working with US-based Medical Billing Companies. Prospect should have experience in Billing, AR, Denial Management, Appeals, Good Excel, and reporting skills.Candidates should meet the following criteria to qualify for the job:Review patients&rsquo; Claims for accuracy and completeness and obtain any missing informationKnowledge of insurance guidelines, especially Medicare and state MedicaidFollow-up on unpaid claims within the standard billing cycle timeframeCheck each insurance payment is for accuracy and in compliance with the contract discountCall insurance companies regarding any discrepancy in payments if necessaryIdentify and bill secondary or tertiary insurance counts that are to be reviewed for insurance or patient follow-upAnswer patient or insurance telephone inquiries about assigned accounts.To Communicate Effectively with Team Lead and Manager.To perform the Account Receivables, Denial Management, and Appeal Management.To maintain the protocols and documentation of each performed task.Any other task as assigned by the management.Strong verbal communication skills (English) will be a plus.Job Specification:Excellent working knowledge of EHRs &amp; Medical Billing Software like OfficeAlly, AdvancedMD, eCW Kareo, Practice Fusion, MS Office, Web Fax (Metro Fax), Encoder Pro, Payer Portals, and other related tools and software.Good knowledge of Medical Billing and CodingDenial management and AppealAuthorizationsResearch and Management ReportingStrong verbal (English) and written communication (Good Typing speed).Meds It Nexus provides a great career path and our employees are compensated with competitive compensation commensurate with their experience, please let us know if you are in the market to work as a Medical Billing /Senior A/R Specialist. We prefer prospects seeking full-time employment.Job Rewards and Benefits: - Paid Leaves- HR Bonus- Loan Policy- Advance Salary- Yearly Loyalty Rewards- Leave Encashment- Inflation Bonus- Promotion- Increments- Medical (TBD)- Employee Equity Funds Program (EEFP)- Saturday and Sunday Off- Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Send your resume to: careers@medsnexus.comContact Information:- Phone: 051 889-2889Job Type: Full-timeJob Type: Full-timeJob Type: Full-timeWork Location: In person

Senior AR Specialist - Medical Billing

Speak Viral

e are seeking a highly motivated and detail-oriented Recruitment Specialist to join our HR team. The ideal candidate will be responsible for managing the full recruitment lifecycle, attracting top talent, and ensuring a seamless hiring experience for candidates and hiring managers. This role requires excellent communication skills, strategic thinking, and a passion for building strong relationships.Key Responsibilities:&middot; Manage end-to-end recruitment processes for assigned roles, including job postings, sourcing, screening, interviewing, and offer negotiation.&middot; Collaborate with hiring managers to understand role requirements, team dynamics, and recruitment strategies.&middot; Utilize multiple sourcing channels (job boards, social media, networking, referrals) to attract qualified candidates.&middot; Screen resumes, conduct phone and in-person interviews, and assess candidates&rsquo; skills, experience, and cultural fit.&middot; Maintain applicant tracking system (ATS) and ensure accurate documentation of candidate pipelines.&middot; Coordinate interview schedules, feedback collection, and communication with candidates.&middot; Develop and maintain talent pipelines for current and future hiring needs.&middot; Promote the employer brand to attract top talent and represent the company positively in the market.&middot; Stay updated on labor market trends, recruitment best practices, and innovative sourcing strategies.&middot; Support HR initiatives and contribute to improving recruitment processes and candidate experience.Qualifications:&middot; Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.&middot; Proven experience as a Recruitment Specialist, Talent Acquisition Specialist, or similar role.&middot; Familiarity with recruitment software (ATS) and resume databases.&middot; Strong interviewing and candidate assessment skills.&middot; Excellent written and verbal communication skills.&middot; Ability to handle multiple roles and deadlines simultaneously.&middot; Strong interpersonal skills and ability to build relationships with candidates and internal stakeholders.&middot; Knowledge of labor laws and employment regulations is a plus.Skills &amp; Competencies:&middot; Attention to detail and strong organizational skills.&middot; Ability to work independently and as part of a team.&middot; Problem-solving mindset with adaptability to changing priorities.&middot; Strategic thinker with proactive sourcing capabilities.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(7pm to 4am)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Recruitment Specialist

Comtanix

Please Read Thoroughly before you apply:Location: Bahria Town, Phase 8, RawalpindiTiming: 2 PM - 11 pmAbout Us:Comtanix is a fast-growing BPO and IT company situated in Bahria Phase 8, Rawalpindi. Currently, we are looking for experienced individuals for the post of &ldquo;Sr. Recruitment Specialist'&rsquo; (Females Only) with great verbal and written communication skills.About the Role:We are seeking a dynamic and results-driven Recruiter with a minimum of 2 years of experience in full-cycle recruiting. The ideal candidate will have a strong understanding of sourcing techniques, candidate assessment, and a passion for finding the right talent to support business growth.You will be responsible for managing the end-to-end recruitment process and collaborating closely with hiring managers to meet staffing needs across departments.Key Responsibilities:<ul><li>Manage full-cycle recruitment across multiple roles, from job posting to onboarding.</li><li>Collaborate with hiring managers to understand job requirements and develop effective recruitment strategies.</li><li>Source candidates using a variety of methods including job boards, social media, professional networks, and referrals.</li><li>Screen and interview candidates to assess skills, experience, and cultural fit.</li><li>Schedule and coordinate interviews between candidates and hiring teams.</li><li>Maintain and update the Applicant Tracking System (ATS) with candidate progress and communications.</li><li>Provide timely and constructive feedback to candidates and hiring teams.</li><li>Ensure a positive candidate experience throughout the hiring process.</li><li>Track and report key recruitment metrics (e.g., time-to-fill, source of hire).</li><li>Stay current with industry trends and best practices in talent acquisition.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in human resources, Business, Psychology, or a related field.</li><li>Minimum 2 years of hands-on experience in recruitment (agency or in-house).</li><li>Proven success in sourcing and hiring for a variety of roles (technical, non-technical, or industry-specific).</li><li>Strong interpersonal and communication skills.</li><li>Familiarity with ATS and recruitment tools (e.g., LinkedIn Recruiter, Indeed, etc.).</li><li>Ability to manage multiple roles simultaneously in a fast-paced environment.</li><li>High attention to detail and strong organizational skills.</li></ul>What We Offer:<ul><li>Competitive salary and performance incentives</li><li>Opportunities for career growth and development</li><li>Supportive and collaborative team environment</li></ul>How to Apply:Submit your resume via email at Job@comtanix.comOr03318882993 (WhatsApp)Job Type: Full-timePay: Rs90,000.00 - Rs130,000.00 per monthApplication Question(s):<ul><li>This is office based Job located in Bahria Town, Phase 8, Rawalpindi. Are you willing to work?</li><li>It's afternoon shift from 2 pm - 11 pm. Are you comfortable working with the timings?</li></ul>Work Location: In person

Sr. Recruitment Specialist

Explore 169+ It support specialist in Rawalpindi this January. Find roles across top companies and apply now to boost your career.