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it support specialist

Snorkel AI

<div>
 
 About Snorkel
 
 
 
 At Snorkel, we believe meaningful AI doesn&rsquo;t start with the model, it starts with the data.
 
 
 We&rsquo;re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world&rsquo;s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
 
 
 We are seeking a high-impact IT Operations Engineer who is as comfortable in the weeds of troubleshooting as they are designing the future of our automation. As we scale toward major growth and security compliance milestones, we need a technical enabler &ndash; someone who views &ldquo;IT Support&rdquo; not as a burden, but as an opportunity to identify friction and automate it out of existence.
 
 
 You will be the primary &ldquo;boots on the ground&rdquo; for our tech stack, ensuring that as we grow, our system remains invisible, secure, and seamless.
 
 
 What You will Do
 
 
 <ul>
 <li>
 The Ultimate Enabler: Provide Tier 1/2/3 support for our global team. You are the "final stop" for complex macOS/Windows issues, network drops, and SaaS integrations. If it&rsquo;s broken, you fix it; if it&rsquo;s repetitive, you automate it.
 </li>
 <li>
 Scale through Automation: Build and maintain the "glue" between our tools. You will use AI agents, API scripts (Python/Bash), and Okta Workflows to ensure onboarding, offboarding, and access requests happen in seconds, not hours.
 </li>
 <li>
 Security &amp; Compliance "Doer": Lead the technical execution for SOC2 compliance. You will implement the controls in our tech stack (e.g. Okta, Jamf Pro, Crowdstrike, etc.), perform access reviews, and ensure our Cisco Meraki network is hardened and audit-ready.
 </li>
 <li>
 Full-Stack Management: Own the daily health of our core tools: Google Workspace, Slack Enterprise Grid, Zoom, and Atlassian (Jira/Confluence).
 </li>
 <li>
 AI Implementation: Proactively improve our AI-driven solutions (like LLM-powered support bots) to enable self-service for employees, allowing you to stay focused on high-value scaling projects.
 </li>
 <li>
 Office &amp; AV Infrastructure: Maintain and optimize local office networking (Meraki) and high-stakes conference room AV to ensure a frictionless "it just works" experience for the team.
 
 
 </li>
 </ul>
 
 Who You Are
 
 
 
 <ul>
 <li>
 A "Bias for Action" Engineer: You don&rsquo;t wait for a ticket to tell you something is wrong. You see a bottleneck and you build a solution.
 </li>
 <li>
 6+ Years of IT Excellence: You have deep roots in modern, cloud-first startup environments.
 </li>
 <li>
 The Stack Expert: You have "system administrator" experience with Okta, Jamf Pro, Crowdstrike, Cisco Meraki, and Google Workspace. * Scripting &amp; API Savvy: You are proficient in Python or Bash. You don't just use apps; you connect them via APIs to create seamless workflows.
 </li>
 <li>
 Customer-Centric: You have a "no task too small" attitude. You take pride in helping a teammate solve a technical hurdle so they can get back to building.
 </li>
 <li>
 Clear Communicator: You can translate "Technical Debt" into "Business Risk" for leadership and provide empathetic, clear instructions to non-technical users.
 
 
 </li>
 </ul>
 
 Why Join Us?
 
 
 
 <ul>
 <li>
 Direct Impact: You are joining at a stage where your decisions on automation and security will define the company&rsquo;s foundation for years to come.
 </li>
 <li>
 Modern Tech: No legacy servers or 20-year-old hardware. We use the best tools available.
 </li>
 <li>
 Growth: As the company scales, you will have the opportunity to grow into a leadership or specialized architectural role.
 
 
 </li>
 </ul>
 Salary Range
 
 
 $101,000&mdash;$159,000 USD
 
 
 
 Be Your Best at Snorkel
 
 
 
 Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly&mdash;offering a unique combination of stability and the excitement of high growth. As a member of our team, you&rsquo;ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you&rsquo;re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you&rsquo;re fully supported in building your career in an environment designed for growth, learning, and shared success.
 
 
 
 Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
 
 
 
 
 We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 
</div>

IT Support Specialist

L.E.K. Consulting

<div>
 Location
 
 
 San Francisco
 
 
 
 Job Description
 
 
 
 
 About L.E.K. Consulting:
 
 
 
 L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities.
 
 
 We bring together the rigor of data-driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenge and bring energy and optimism to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents, and is consistently recognized as one of the industry&rsquo;s best firms to work for. For more information, visit
 
 
 
 Overview Of Service Desk Analyst I
 
 
 
 The L.E.K. IT Department is seeking a Service Desk Analyst I to join the team. This position will report directly to the Regional Service Desk Manager.
 
 
 The Service Desk Analyst I provides excellent face to face customer service, follows instructions to deliver zero defect deployments, takes direction well, executes assigned project tasks on time, and is self-motivated.
 
 
 
 Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Providing level 1 support to the L.E.K. global staff via multiple communication channels including but not limited to phone, video, chat, in person, and email
 </li>
 <li>
 Troubleshooting hardware and software issues courteously and expeditiously
 </li>
 <li>
 Keeping inventory accurate and assessing the requirement for IT equipment
 </li>
 <li>
 Answering and appropriately handling customer support requests via phone, e-mail, voice mail, and instant messaging.
 </li>
 <li>
 Managing regional staff motion procedures such as account creation, laptop imaging and configuration, desk setup, mobile configuration, equipment distribution and collection etc.
 </li>
 <li>
 Liaising with regional admin or smart hands to setup/reimage laptops in remote offices when required
 </li>
 <li>
 Managing IT equipment upgrades for the region
 </li>
 <li>
 Work with supplier warranty to repair broken laptop and mobile
 </li>
 <li>
 Other IT related functions and projects as requested that are not limited to daily support
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Understanding of PCs, tablets, mobile phones, peripherals, and various operating systems including but not limited to Windows, Apple iOS, and Android
 </li>
 <li>
 An aptitude for acquiring technical skills and an eagerness to learn about all L.E.K. software and hardware
 
 
 </li>
 </ul>
 
 Work Style
 
 
 
 <ul>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent customer service, including empathic listening skills
 </li>
 <li>
 Solid self-starter with the ability to work in a team environment
 </li>
 <li>
 Excellent follow-up skills to see tasks through to resolution and communicate problem status to end users such as notification of completion, notification of delay, and rationale
 </li>
 <li>
 Excellent organizational skills, prioritizing and managing multiple tasks
 </li>
 <li>
 Solid ability to offer and accept feedback and constructive suggestions
 </li>
 <li>
 Strong people skills and a knack for problem solving
 
 
 </li>
 </ul>
 
 Professional Experience &amp; Education
 
 
 
 <ul>
 <li>
 Experience in a customer focused role
 </li>
 <li>
 Associates and/or bachelor's degree or certificate program
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 <ul>
 <li>
 The expected base salary range for this position is $40,000 &ndash; $45,000 annually. Actual compensation will be determined based on experience, qualifications, skills, and location. This position may also be eligible for discretionary bonus and a comprehensive benefits package.
 </li>
 <li>
 L.E.K. Consulting offers a competitive total rewards package including medical, dental, vision, life and disability insurance, 401(k) with employer contribution, HSA contributions (where applicable), paid time off, and other firm-sponsored benefits.
 </li>
 <li>
 This role is based in any of our US offices and follows our hybrid work model for U.S. offices. We require employees to be in their assigned home office Tuesday, Wednesday, and Thursday each week, as well as the first Friday of each month.
 </li>
 <li>
 Applicants must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring visa sponsorship, including but not limited to H-1B, TN, F-1 (OPT/CPT/STEM), or other work authorization.
 </li>
 <li>
 L.E.K. Consulting is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
 </li>
 <li>
 In accordance with applicable state and local laws, we will provide reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs, practices, or observances.
 </li>
 <li>
 For more information and to apply, please visit:
 </li>
 </ul>
</div>

Service Desk Analyst

University of California - San Francisco

<div>This position will provide professional, accurate and comprehensive administrative support to members of the research, teaching, and clinical faculty in the Department of Pathology in the School of Medicine. The incumbent will be part of a team that includes Administrative Officers and Health Education Specialists at the Parnassus location. The incumbent will primarily provide responses to complex inquiries (phone/email) from internal departments and outside organizations, conduct web searches on PubMed for scientific journal articles for research, scheduling and coordinating complex meetings and conferences, making complex travel arrangements, maintaining complex service and faculty calendars, prepare and submit expense reimbursements, space surveys, and physical inventories. The incumbent also assists with ordering/purchasing reconciliation and laboratory administrative tasks. All of the above will require excellent analytical and independent problem-solving skills in a fast-paced, deadline-oriented environment with limited supervision.
This position provides occasional administrative support and inter-department website and end-user updates. The position also manages the Mechanisms of Disease Grand Rounds Course which is the Department of Pathology&rsquo;s and Laboratory Medicine&rsquo;s core continuing medical education course throughout the academic year. Position also helps support the department&rsquo;s facility management specialist with various facilities and space duties as it pertains to all space controlled by the department. 
Department Description :
The Department of Pathology at UCSF aims to achieve the highest standards in patient care, research and education. The Department provides diagnostic pathology services in a wide variety of subspecialties with highly trained subspecialists who are recognized nationally and internationally for their expertise. The Department&rsquo;s research programs are diverse and interface with a wealth of basic and translational research programs that are a hallmark of UCSF. Our educational programs include a research-intensive academic residency program and fellowships in cytopathology, dermatopathology, gastrointestinal and liver pathology, gynecologic pathology, neuropathology, breast pathology, genitourinary pathology, molecular and laboratory genetics and genomics pathology, and surgical pathology.</div>

Research Analyst II

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Application deadline: Apr 7, 2026 
 
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
 
AWS is creating a new team focused on driving customer adoption of AWS security services - and we're looking for a technology leader to build it from the ground up. This is a rare opportunity to define the mission, hire the team, and shape how AWS helps customers secure their workloads with services like AWS Security Hub, Amazon GuardDuty, Amazon Security Agent, and AWS's observability services. 
 
Customers are moving fast - especially into generative AI and agentic architectures - and they need help doing that securely. At the same time, they want to get more from the AWS security services they already own and adopt new ones with confidence. That gap is where this team lives. You will build a team of Security Services Solutions Architects who work directly with customers to design, adopt, and operationalize AWS security services at scale. Your team will be the technical bridge between what AWS security services can do and what customers need them to do. 
 
This team will work alongside security services sellers as a paired technical and commercial function. Together, you will drive security service adoption, deliver product team feedback that shapes the roadmap, and establish thought leadership that positions AWS as the most trusted cloud for security. 
 
Key job responsibilities 
- Build a new team of Security Services Specialist Solutions Architects from the ground up - define the charter, operating model, and engagement patterns for a function that doesn't exist yet 
<ul><li>Recruit, hire, and develop specialist SAs with deep expertise in cloud security, threat detection, security observability, and securing generative AI and agentic workloads</li><li>Drive measurable adoption of AWS security services across enterprise customers by partnering with security services sellers as a paired technical and commercial motion</li><li>Partner closely with AWS Account Teams and security strategy roles to drive holistic security transformation at customers</li><li>Build strong relationships with AWS Partners to deliver best-in-class security architectures that combine AWS-native services with partner solutions</li></ul>
- Serve as the voice of the customer back to AWS security product teams - surface field patterns, identify gaps, and deliver feedback that shapes the product roadmap 
<ul><li>Produce and drive thought leadership through blogs, reference architectures, workshops, and conference sessions that position AWS as the most trusted cloud for security</li><li>Help customers secure their generative AI and agentic architectures, meeting them where they are and helping them move faster without sacrificing their security posture</li><li>Define and track success metrics across three dimensions: security service adoption, product team feedback and alignment, and thought leadership impact</li></ul> 
A day in the life 
No two days look the same in this role, and that's the point. You might start the morning reviewing a customer's security architecture with one of your SAs - helping them map out how Security Hub and GuardDuty fit into the customer's detection and response strategy. Mid-morning, you join a call with a security services seller to align on an account plan for an enterprise customer consolidating third-party security tooling onto AWS. Over lunch, you review a draft blog post from a team member on securing agentic workflows. In the afternoon, you sit down with a security product team to walk through field feedback your team has collected - real customer friction points that could inform the next product release. You wrap the day interviewing a candidate for an open SA role on your team. Through all of it, you're building - building a team, building relationships, building the playbooks that will define how this function operates. 
 
This is a new team within the AWS Customer Solutions &amp; Scale Innovation (CSSI) organization. You won't be inheriting a roster or stepping into an established operating model - you will create both. The team's mission is to accelerate customer adoption of AWS security services by pairing deep technical expertise with a commercial go-to-market motion alongside security services sellers. You will work closely with AWS Account Teams, security strategy roles, and AWS Partners to help customers build confident, secure operations on AWS. The customers your team serves are navigating real complexity - they're adopting generative AI, rethinking identity and access models, and trying to keep pace with a threat landscape that evolves daily. This team exists to help them do all of that on AWS. 
 
About the team 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Why AWS? 
Amazon Web Services (AWS) is the world&rsquo;s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating &mdash; that&rsquo;s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. 
 
Inclusive Team Culture 
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve.</div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>5+ years of management of technical, enterprise customer facing resources or equivalent experience</li><li>5+ years of infrastructure architecture, database architecture and networking experience</li><li>Bachelor's degree</li><li>Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.</li><li>5+ years of web services security, video content protection technologies, cryptography, network security protocols and operating system security experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience architecting, migrating, transforming or modernizing customer requirements to the cloud</li><li>Experience hiring, developing, and managing high-performing technical teams</li><li>Knowledge of AWS services</li><li>Experience managing joint GTM success with technology partners, including development and tracking of joint sell-with and sell-through business activities</li><li>Experience in security operations, risk management, and incident response</li><li>Experience securing generative AI or agentic workloads, or a strong point of view on how security models need to evolve for AI-native architectures</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, San Francisco - 231,200.00 - 312,800.00 USD annually 
USA, CO, Denver - 201,000.00 - 272,000.00 USD annually 
USA, NY, New York - 221,100.00 - 299,200.00 USD annually 
USA, TX, Dallas - 201,000.00 - 272,000.00 USD annually 
USA, VA, Arlington - 201,000.00 - 272,000.00 USD annually 
USA, WA, Seattle - 201,000.00 - 272,000.00 USD annually</div>

Sr. Manager, Security Services SA, AWS Security Services SA - North America

Quanata

<div>
 
 To help keep everyone safe, we encourage all applicants to pay close attention to protect themselves during their job search. When applying for a position online you are at risk of being targeted by malicious actors looking for personal data. Please be aware we will only reach out via email using the domain quanata.com. Anything that does not match those domains should be ignored and considered a security risk.
 
 
 
 
 About Us
 
 
 
 
 Quanata is on a mission to help ensure a better world through context-based insurance solutions. We are an exceptional, customer centered team with a passion for creating innovative technologies, digital products, and brands. We blend some of the best Silicon Valley talent and cutting-edge thinking with the long-term backing of leading insurer, State Farm.
 
 Learn more about us and our work at quanata.com&nbsp;
 
 Our Team
 
 &nbsp;From data scientists and actuaries to engineers, designers and marketers, we&rsquo;re a world class team of tech-minded professionals from some of the best companies in Silicon Valley, and around the world.&nbsp; We&rsquo;ve come together to create the context-based insurance solutions and experiences of the future. &nbsp;We know that the key to our success isn't just about nailing the technology&mdash;it&rsquo;s hiring the talented people who will help us continue to make a quantifiable impact.
 
 The Role
 
 
 We are looking for a People Operations Specialist who will play a critical role in ensuring smooth and efficient employee lifecycle processes, from onboarding through offboarding, while maintaining accurate records and compliance with regulatory requirements. This role serves as a key point of contact for employee inquiries, supports HRIS operations and reporting, and partners cross-functionally to improve workflows, payroll coordination, and benefits administration. By maintaining organized systems, enhancing onboarding experiences, and ensuring timely completion of operational tasks, the specialist directly contributes to a positive employee experience and overall organizational effectiveness. Their work enables scalable people processes that support business continuity, compliance, and employee engagement.
 
 
 Your Day-To-Day
 
 <ol>
 <li>
 Responsible for all operational Onboarding and Offboarding tasks; ie. Launches all people operations pre and post onboarding tasks; assigns new hire trainings; launches, monitors and reviews background checks and I9 verifications; drafting all operational Offboarding documentation and processing of required offboarding tasks; partners with the People Team on enhancements of the onboarding and offboarding processes
 </li>
 <li>
 Responsible for processing all employee lifecycle changes and maintenance of employee records(i.e. onboarding, employee changes, promotions, job changes, professional development budgets, offboarding); Responsible for tracking all employee certifications within HRIS
 </li>
 <li>
 Responds to employee inquiries providing direction as needed regarding HRIS systems,&nbsp; policies and procedures; Owns responding to all employment and income verifications timely and accurately; Maintains a high standard of confidentiality and professionalism in all employee communications
 </li>
 <li>
 Owns Intranet and Employee-facing content as it pertains to Operations (ie. Labor Law postings, People Operations guides and Job Aids); Creates and maintains internal Job Aids for all operational processes/workflows; Assists with employee handbook updating
 </li>
 <li>
 Partners with Payroll Manager and Senior Compensation Analyst to ensure the accurate processing of sign on bonuses, Hi5 bonuses, separation pay, patent awards and all other types of additional payments; Provides system configuration, testing and validation support to the Senior Compensation Analyst with annual merit processing.
 </li>
 <li>
 Provides backup support to the Payroll Manager and Benefits Manager including but not limited to employee inquiries, benefit billing and reconciliations, deduction imports, troubleshooting, and continuous coverage and backup activities
 </li>
 <li>
 Owns Guusto service anniversary award platform and responsible for initiating all employee retirement and anniversary awards
 </li>
 <li>
 Responsible for ad hoc and regulatory compliance reporting (EEOC reporting, CA Pay Data) and other recurring data requests&nbsp;
 </li>
 </ol>
 
 About You
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required OR an equivalent combination of education and relevant experience OR equivalent relevant experience and;&nbsp;&nbsp;&nbsp;&nbsp;
 </li>
 <li>
 3-5 years experience in a People Operations and/or HRIS role
 </li>
 <li>
 Proficiency in HRIS systems, including data management, reporting, troubleshooting, and process optimization
 </li>
 <li>
 Strong knowledge of employee lifecycle processes, HR compliance requirements, and recordkeeping standards, with the ability to ensure accuracy and confidentiality across all People Operations activities
 </li>
 <li>
 Demonstrated ability to handle highly sensitive information with discretion, sound judgment and a business-centric approach
 </li>
 <li>
 Effective organizational and time management skills, with the ability to manage multiple priorities and meet deadlines while managing day-to-day requirements
 </li>
 <li>
 Exceptional attention to detail, with the ability to manage complex data sets and compliance requirements
 </li>
 <li>
 Outstanding written and verbal communication skills with the ability to explain complex topics clearly and accurately, explain policies and procedures, and partner cross-functionally with broader teams
 </li>
 <li>
 Analytical and problem-solving skills, with the ability to identify process improvements, support data reporting needs, and contribute to scalable, efficient People Operations workflows&nbsp;
 </li>
 </ul>
 
 Bonus Points
 
 <ul>
 <li>
 Paylocity experience&nbsp;
 </li>
 <li>
 Experience using AI tools and automation to improve processes, increase efficiency, and enhance employee experience
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Salary:
 
 
 $100,000 to $125,000*
 
 
 
 *Please note that the final salary offered will be determined based on the selected candidate's skills, and experience, as well as the internal salary structure at Quanata. Our aim is to offer a competitive and equitable compensation package that reflects the candidate's expertise and contributions to our organization.
 
 
 &nbsp;
 
 
 
 Additional Details:&nbsp;
 
 
 <ul>
 <li>
 
 Benefits
 
 
 : We provide a wide variety of health, wellness and other benefits.These include medical, dental, vision, life insurance and supplemental income plans for you and your dependents, a Headspace app subscription, monthly wellness allowance and a 401(k) Plan with a company match.
 
 </li>
 <li>
 
 Work from Home Equipment
 
 
 : Given our virtual environment&mdash; in order to set you up for success at home, a one-time payment of $2K will be provided to cover the purchase of in-home office equipment and furniture at your discretion. Also, our teams work with MacBook Pros, which we will deliver to you fully provisioned prior to your first day.
 
 </li>
 <li>
 
 Paid Time Off:
 
 
 All employees accrue four weeks of PTO in their first year of employment. &nbsp;New parents receive twelve weeks of fully paid parental leave which may be taken within one year after the birth and/or adoption of a child. The twelve weeks is applicable to both birthing and non-birthing parent.
 
 </li>
 <li>
 
 Personal and Professional Development:
 
 
 We&rsquo;re committed to investing in and helping our people grow personally and professionally.&nbsp; All employees receive up to $5000 each year for professional learning, continuing education and career development.&nbsp; All team members also receive LinkedIn Learning subscriptions and access to multiple different coaching opportunities through BetterUp.
 
 </li>
 <li>
 
 Location
 
 
 : We are a remote-first company for most positions so you may work from anywhere you like in the U.S, excluding U.S. territories.
 
 For most positions,&nbsp;
 
 
 
 occasional travel may be requested or encouraged but is not required
 
 
 
 . Some positions might require travel per the job description provided to the employee.
 
 &nbsp;Employees based in the San Francisco Bay Area or in Providence, Rhode Island may commute to one of our local offices as desired. &nbsp;
 
 </li>
 <li>
 
 Hours
 
 
 : We maintain core meeting hours from 9AM - 2PM Pacific time for collaborating with team members across all time zones.&nbsp;
 
 </li>
 </ul>
 
 
 Quanata, LLC is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
 
 
 
 If you are a San Francisco resident, please read the City and County of San Francisco's Fair Chance Ordinance notice.&nbsp;
 
 https://www.sf.gov/sites/https://www.sf.gov/sites/default/files/2022-12/FCO%20poster2020_0.pdf&nbsp;
 
 This role is employed by Quanata, LLC which is a separate company in the State Farm family of companies.
 
 &nbsp;
 
 If you require a reasonable accommodation, please reach out to your Talent Acquisition Partner for assistance.&nbsp;
 
</div>

People Operations Specialist [Remote-US]

Arcade Food Theatre

<div>Everyone's talking about AI. But here's the truth: ChatGPT can't send your emails. It can't book your flights. It can't even order you lunch.
Why? Because AI is trapped in a chat box. It can't take real actions in the real world.
We are changing that forever. We're not just building another AI company - we're creating the infrastructure that will power every AI application you'll use in the future.
The Revolution Needs You
Every AI app needs agentic &quot;tools&quot; - special functions that let AI models take real actions. Without tools, AI can only chat. With tools, AI can actually do things. We're building the definitive tools catalog and tool-calling platform that will unlock AI's true potential. Think Zapier for AI Actions. Think Auth0 for AI. Think really big.
Why This Is The Opportunity of a Lifetime<ul><li>
Founder-Market Fit : Our CEO previously founded Stormpath (acquired by Okta), where he created the first Authentication API for developers. He's done this before - and this time the market is 10x bigger. Our CTO led the vector database team at Redis, shipped 100+ LLM applications, and is a contributor to LangChain and LlamaIndex. He knows this space better than anyone.
</li><li>Dream Team : We've assembled authentication, integrations, distributed systems, and AI experts from Okta, Redis, Microsoft, Splunk, Ngrok, Google, Airbyte, Disney, and HPE who've built and founded multiple successful developer platforms.
</li><li>Perfect Timing : We're at the inflection point of AI adoption. The biggest problem isn't better models - it's connecting AI to real-world actions. That's us.</li><li>
Massive Market : We're building critical infrastructure for the biggest technological shift of our generation. Every AI app will need what we're building.</li><li>
Backed By The Best: Our investors have backed Databricks, Clickhouse, MongoDB, Perplexity, Cohere, ScaleAI, Confluent, Elastic, and Firebase. They see what we see - this is going to be huge.</li></ul>
The Challenge
Growth's charter is simple and hard: build champions for Arcade - agent builders who not only stick around, but advocate for Arcade&rsquo;s use at their company. That means our entire focus right now is on the earliest part of a developer&rsquo;s journey: getting someone from the moment they sign up to the moment they&rsquo;ve built something valuable, as fast as possible.
Arcade's product is powerful; developers who get to real usage love it. The opportunity is making that path effortless. We want every agent builder who signs up to go from zero to connected, authenticated, real-world tool calls as fast as possible, with nothing in their way.
You'll be the technical backbone of a small, agile Growth team. This is not a &quot;manage from the sidelines&quot; role; you'll be writing code across Go, Python, and TypeScript, shipping changes across Arcade's services and frontend, and unblocking team members. You'll own the developer experience from post-signup through activation: onboarding flows, MCP Gateway setup, auth friction, billing surfaces, docs, and the instrumentation to know whether any of it is working.
The team is early. You'll be shaping what Growth engineering looks like at Arcade from the surfaces it owns, to the experiments it runs, and the data infrastructure it needs. Growth owns both the full self-serve lifecycle - activation, retention, expansion, and monetization -and the measurement of success. You'll be building the foundation for all of it.
This role reports to the Engineering Manager for Tools and Growth. At a startup this size, you'll work across the entire company, partnering with the product manager on Tools and Growth, collaborating with Platform and Tools engineering on cross-service dependencies, and working directly with the Head of Marketing and CEO on what moves the needle. If you want broad impact and short feedback loops with the people making decisions, this is that role.
What You'll Do<ul><li>
Own the technical direction and delivery for Growth engineering: activation flows, onboarding, billing, docs, and developer experience surfaces across the product.</li><li>
Ship code daily across the stack - React frontend, Go and Python backend services - while making architecture decisions that hold up as the team scales.</li><li>
Lead a small team (1&ndash;2 engineers today, growing): unblock them, review their code, and set the technical bar. You'll be IC-heavy at first, coding alongside the team, and gradually shift toward planning, architecture, and technical direction as the team grows.</li><li>
Build the experimentation and measurement layer: feature flags, A/B tests, funnel instrumentation, and cohort dashboards so the team can run data-driven activation experiments.</li><li>
Reduce time-to-value by identifying and eliminating friction in the MCP Gateway setup, OAuth configuration, onboarding UX, and documentation.</li><li>
Navigate cross-team dependencies with Platform and Tools engineering: bring funnel data, propose interface changes, and ship contributions to services you don't own when it unblocks activation work.</li><li>
Build leverage by using automation and AI tooling to compress cycle times. Projects that take a week today should take a day next time.</li></ul>
Required Skills<ul><li>
7+ years of software engineering experience, with demonstrated technical leadership (tech lead, staff engineer, or similar - formal title matters less than the work).</li><li>
Deep backend and systems expertise - you've built and maintained production APIs, designed database migrations, worked with PostgreSQL, and debugged distributed systems. Go and/or Python experience strongly preferred.</li><li>
Architectural fluency across the full stack - you understand how services, frontends, and data layers stitch together to create a product experience. You can translate between backend infrastructure and user-facing surfaces.</li><li>
Frontend savvy - you may not be a frontend specialist, but you can read and contribute to a React codebase, give meaningful feedback on UI decisions, and collaborate effectively with frontend engineers.</li><li>
Experience working across several services operating independently - you've navigated shared libraries, cross-service dependencies, and coordinated deployments without breaking things.</li><li>
A growth or product engineering mindset - you think in funnels, activation metrics, and experiments, not just features. You've measured the impact of what you've shipped.</li><li>
Experience leading small teams - code review, technical mentorship, architectural decision-making, and the judgment to know when to build vs. when to cut scope.</li><li>
Comfort with ambiguity - pre-PMF, early team, narrow charter that will expand. You make good decisions with incomplete data.</li><li>
An insatiable desire to ship.</li></ul>
Bonus Points<ul><li>
Experience with OAuth/OIDC flows, identity systems, or auth infrastructure</li><li>
Familiarity with the MCP (Model Context Protocol) ecosystem or similar agent-tool protocols</li><li>
Experience building developer onboarding, activation funnels, or PLG infrastructure</li><li>
You've set up growth data infrastructure: PostHog, feature flags, funnel dashboards, behavioral cohorts</li><li>
Open-source contributions</li><li>
Experience at an early-stage startup, and you loved it</li></ul>
Notes:<ul><li>
This is an in-person role located in our San Francisco (SOMA) office.</li><li>
We are not able to sponsor visas to the United States at this time.</li></ul>
Join The Movement
We're not just building a product - we're leading a movement to transform AI from just chatbots to agents that can take actions against real systems. This is your chance to be at the forefront of that revolution.
If you want to look back in 5 years and say, &quot;I helped build that&quot;, then we want to talk to you. Ready to make AI actually useful? Apply Now</div>

Tech Lead - Growth

Abbott

<div>Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people&rsquo;s health. We&rsquo;re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You&rsquo;ll also have access to:<ul><li>
Career development with an international company where you can grow the career you dream of.</li><li>
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.</li><li>
An excellent retirement savings plan with a high employer contribution</li><li>
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor&rsquo;s degree.</li><li>
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
</li><li>A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
</li></ul>The Opportunity
This position is a remote opportunity in the Abbott Diabetes Care Division. We are helping people with Diabetes lead healthier, happier lives. As a global leader in diabetes care, Abbott is constantly working to deliver the highest quality products and unwavering support to our customers. Consistent and accurate glucose monitoring is the foundation of any diabetes management plan, so we&rsquo;re committed to continuous improvement in the way patients and professionals measure, track and analyze glucose levels.
As an Enterprise Solutions Specialist (ESS), you will support the Strategic Account Executives (SAEs) to drive the adoption of the Abbott Diabetes Care (ADC) product portfolio, which includes continuous glucose monitoring (CGM), at health systems within an assigned territory. The role will partner with key clinical and administrative stakeholders on the design, implementation, and adoption of health system solutions to integrate ADC&rsquo;s product portfolio within healthcare facilities at target health systems with direction from the SAE.
This is a filed based opportunity. The territory will be Northern California.
What You'll Do<ul><li>
Collaborate with SAEs as necessary on development of account strategy and execution plans at priority health systems within assigned territory</li><li>
Develop and maintain strong working relationships with customer stakeholders at healthcare facilities and HQ at target health systems throughout the clinical workflow advisory, implementation, and adoption process</li><li>
Conduct existing workflow analyses and consult on workflow changes that need to occur with the implementation of new functionality and solutions in ADC&rsquo;s portfolio</li><li>
Support solution implementation across customer facilities, effectively partnering with internal technical specialists, as needed, to develop and refine the solution</li><li>
Facilitate proper change management in the clinical or operational environment, ensure proper testing of the solution, and establish a comprehensive training plan to provide for a smooth transition of the solution to the customer</li><li>
Provide staff support and training on workflows for onboarding patients</li><li>
Define and document desired outcomes and KPIs according to identified customer needs</li><li>
Serve as an active member of professional IT / EMR implementation organizations (e.g., HIMSS, AMIA, etc.) and proactively share knowledge, experience, and lessons learned</li></ul>
Experience You'll Bring
Required<ul><li>
Bachelor&rsquo;s degree</li><li>
5+ years of work experience in one or more of the following: clinical consulting, field sales, product marketing, systems analysis, agency or medical/clinical experience within the medical device, pharmaceutical and/or biotech industry</li><li>
Excellent problem solving, relationship building, cross-functional collaboration, and project management skills Solution-oriented mindset</li><li>
Process management skills, including end-to-end mapping and systems analyses abilities</li><li>
Professionalism when interacting with customers</li><li>
Ability to prepare and deliver effective oral and written communications</li><li>
Skilled in crafting and executing change management actions and communications</li><li>
Proven ability to manage both projects and time</li><li>
Prior clinical training and adult education delivery experience</li><li>
Willingness and ability to travel, including overnight 50% - 75%</li></ul>
Preferred
<ul><li>Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in a hospital and/or outpatient setting.</li><li>
Experience developing or consulting on clinical protocols and / or workflows</li><li>
Diabetes disease area knowledge and experience with related products (e.g. glucose monitors, pumps)</li></ul>
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews.
Divisional Information
Medical Devices
General Medical Devices:
Our medical devices help more than 10,000 people have healthier hearts, improve quality of life for thousands of people living with chronic pain and movement disorders, and liberate more than 500,000 people with diabetes from routine ﬁngersticks.
CRM
As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.
Diabetes
We&rsquo;re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We&rsquo;re revolutionizing the way people monitor their glucose levels with our new sensing technology.
Vascular
Abbott Vascular provides innovative, minimally invasive, and cost-effective products for treatment of vascular disease.
Neuromodulation
Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.
Structural Heart
Structural Heart Business Mission: why we exist
Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.
EP
In Abbott&rsquo;s Electrophysiology (EP) business, we&rsquo;re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.
HF
In Abbott&rsquo;s Heart Failure (HF) business, we&rsquo;re developing solutions to diagnose, monitor and manage heart failure, allowing people to restore their health and get on with their lives.
Diagnostics
We&rsquo;re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott&rsquo;s diagnostics instruments, providing lab results for millions of people.
Abbott Molecular is a leader in molecular diagnostics and the analysis of DNA, RNA, and proteins at the molecular level.
Our Point of Care diagnostic portfolio spans key heath and therapeutic areas, including infections disease, cardiometabolic, informatics and toxicology.
Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Our rapid diagnostics solutions are helping address some of the world&rsquo;s greatest healthcare challenges.
Nutrition
Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands &ndash; including Similac&reg;, PediaSure&reg;, Pedialyte&reg;, Ensure&reg;, and Glucerna&reg; &ndash; to help them get the nutrients they need to live their healthiest lives. 
The base pay for this position is $86,700.00 &ndash; $173,300.00. In specific locations, the pay range may vary from the range posted.</div>

Enterprise Solutions Specialist -- Northern California

Explore 179+ It support specialist in San Francisco United States this April. Find roles across top companies and apply now to boost your career.