associate technology consultant Jobs in Jeddah

associate technology consultant

customer support lead

director of technical services Jobs in Jeddah

director of technical services

electronic technician

hr support & office manager Jobs in Jeddah

hr support & office manager

it technical support

Alfaheed company

وظيفة شاغرة: فني تقنية معلومات وشبكاتالموقع: جدة &ndash; شركة الفهيد للتجارةتعلن شركة الفهيد للتجارة عن توفر فرصة وظيفية لفني تقنية معلومات وشبكات، وذلك للعمل ضمن فريق محترف في بيئة عمل داعمة ومحفّزة.المتطلبات:<ul><li>خبرة لا تقل عن 5 سنوات في مجال تقنية المعلومات والشبكات.</li></ul><ul><li>إلمام تام بـ:</li></ul>1.	أعمال تمديد كيابل الشبكات، تركيب نقاط الشبكة والسويتشات.2.	صيانة أجهزة الحاسب الآلي والطابعات (سوفتوير وهاردوير).3.	تركيب وصيانة كاميرات المراقبة وأنظمة التسجيل (CCTV).4.	تشخيص الأعطال التقنية وتقديم الحلول المناسبة بسرعة وكفاءة.المؤهلات المطلوبة:<ul><li>شهادة في تقنية المعلومات أو ما يعادلها (يفضّل).</li></ul><ul><li>مهارات تقنية وتحليلية عالية.</li></ul><ul><li>القدرة على العمل بشكل مستقل وتحمل المسؤولية.</li></ul>Job Vacancy: IT &amp; Network TechnicianLocation: Jeddah &ndash; Al-Fuhaid Trading CompanyAl-Fuhaid Trading Company is seeking a skilled IT &amp; Network Technician to join our team in a professional and dynamic work environment.Requirements:<ul><li>Minimum of 5 years of experience in the IT and networking field.</li></ul><ul><li>Strong knowledge in the following areas:</li></ul>1.	Network cable installation, including setting up network points and switches.2.	Maintenance of computers and printers (hardware and software).3.	Installation and maintenance of CCTV surveillance systems.4.	Ability to diagnose technical issues and provide effective solutions.Qualifications:<ul><li>Degree or diploma in Information Technology or a related field (preferred).</li></ul><ul><li>Strong technical and analytical skills.</li></ul><ul><li>Ability to work independently and take responsibility.</li></ul>نوع الوظيفة: دوام كاملالراتب المدفوع: ﷼٤٬٠٠٠٫٠٠&nbsp;لكل شهرموقع العمل: بشكل شخصي

Mosanada Logistics Services

<div>
 
 
 Job Summary
 
 
 
 An IT Desktop Support technician installs, configures, and maintains computers, software, and peripheral hardware to ensure optimal performance. They serve as the primary contact for troubleshooting technical issues in person or remotely, documenting solutions, managing user accounts, and supporting network connectivity. Key responsibilities include maintaining hardware inventory, deploying software patches, and ensuring compliance with IT policies.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Hardware/Software Support:
 
 Install, upgrade, and maintain PCs, laptops, printers, scanners, and software applications.
 </li>
 <li>
 
 Troubleshooting:
 
 Diagnose and resolve hardware and software failures, connectivity issues, and user errors.
 </li>
 <li>
 
 User Support:
 
 Act as the first point of contact for employee technical support, resolving issues via phone, email, or in-person.
 </li>
 <li>
 
 System Maintenance:
 
 Apply OS patches, updates, and antivirus updates to maintain security.
 </li>
 <li>
 
 Asset Management:
 
 Manage IT inventory, including tracking, deploying, and retiring equipment.
 </li>
 <li>
 
 Documentation:
 
 Maintain accurate records of support requests, solutions, and, sometimes, asset tracking in a ticketing system.
 </li>
 </ul>
 
 
 
 
 
 Required Skills and Qualifications
 
 
 
 
 
 
 
 Core Technical Skills
 
 
 
 
 
 <ul>
 <li>
 
 Operating Systems:
 
 Expert knowledge of MS Windows, Mac OS, and basic Linux.
 </li>
 <li>
 
 Hardware Troubleshooting:
 
 PC/laptop repair, printer maintenance, and peripheral device setup.
 </li>
 <li>
 
 Networking Fundamentals:
 
 Understanding of TCP/IP, DNS, DHCP, VPN, and Wi-Fi configuration.
 </li>
 <li>
 
 Software &amp; Tools:
 
 Microsoft Office 365, Active Directory, Microsoft Intune, and Ticketing Systems (e.g., Service Now, Jira).
 </li>
 <li>
 
 Security:
 
 Basic cybersecurity knowledge, including antivirus installation, encryption solutions, and password management.
 </li>
 </ul>
 
 
 
 
 
 Soft Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 
 Problem-Solving:
 
 Strong analytical skills to diagnose and resolve technical issues efficiently.
 </li>
 <li>
 
 Communication:
 
 Excellent verbal and written communication skills to explain technical issues to non-technical users.
 </li>
 <li>
 
 Customer Service:
 
 Patient and empathetic approach when assisting users.
 </li>
 <li>
 
 Time Management:
 
 Ability to prioritize tasks and meet Service Level Agreements (SLAs).
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Education
 
 
 
 
 
 <ul>
 <li>
 
 Education:
 
 
 Bachelor&rsquo;s degree in Computer Science,
 
 
 IT, or a related field;
 
 an associate degree or relevant experience may suffice.
 </li>
 <li>
 
 Certifications: CompTIA A+, Microsoft Certified Professional (MCP), Microsoft 365 Certified, or Cisco Certified Support Technician (CCST).
 
 </li>
 <li>
 
 Experience: Prior experience in help desk, IT support, or customer-facing technical roles is highly preferred.
 
 </li>
 </ul>
 
 
</div>

Information Technology Desktop Support

Amazon

<div>
 
 Description
 
 
 
 As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
 
 
 Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 This is your chance to make history.
 
 
 The Amazon IT teams keep our business running smoothly by resolving complex hardware, software, server and infrastructure issues, with both on-site and on-call capacity for our Operations network.
 
 
 As an IT Support Engineer you will report to the IT Manager at your home site and will be responsible for working closely with the business, your colleagues and remote support teams to implement and maintain critical infrastructure elements as well as some day to day support to meet our operations present and future business needs. You will be an escalation point for the team of IT Support Technicians, remote teams and Operations on technical issues as well as an interface between these teams as required.
 
 
 Besides your day-to-day activities, there will be plenty of opportunities for you to get involved in projects and innovate. You will be a key part of a multinational team, thrive in delivering high-quality results and always be on the lookout for improvements.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Working as part of a busy support team your key duties will require you to implement and maintain IT infrastructure, as well as interfacing confidently both verbally and written to senior management stakeholders at varying levels across multiple business entities.
 </li>
 <li>
 You will provide a support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support.
 </li>
 <li>
 You will also be running projects across the site, working closely with the business, fellow engineers and remote support teams to implement changes and/or additions to the site&rsquo;s technology infrastructure to support changing business and IT requirements.
 </li>
 <li>
 You will also have a keen eye for business and/or technology trends. There is a requirement for occasional travel.
 
 
 </li>
 </ul>
 The extent of your responsibilities will include but not be limited to:
 
 
 <ul>
 <li>
 Managing the availability of all IT equipment and infrastructure through continuous improvement and continuously look to improve equipment efficiencies and cost reductions accordingly.
 </li>
 <li>
 Liaising with global SME teams to facilitate the installation and maintenance of networking and server infrastructure, in accordance to Amazon standards.
 </li>
 <li>
 The creation, review, revision and execution of change management requests and project plans as required.
 </li>
 <li>
 Perform site audits on technical infrastructure to ensure adherence to latest Amazon IT and Health &amp; Safety guidelines as required.
 </li>
 <li>
 Represent the IT department in site meetings / conference calls and be the point of contact/escalation for the business and other support functions.
 </li>
 <li>
 Act as a point of contact for contractors or external suppliers and clearly communicate technical issues and Amazon standards.
 </li>
 <li>
 Undertake project management: Act as a single point of contact for projects. Provide technical and management support/input to site and team projects/initiatives. Keep key stakeholders informed of progress of projects and maintain project documentation in the required format. Provide validation and sanity check the technical execution of projects.
 </li>
 <li>
 Provide direction and support to the IT Support Technicians as required with regards to trouble tickets (issues) and action items (requests).
 </li>
 <li>
 Managing and supporting the updating and auditing of departmental documentation.
 </li>
 <li>
 Interact with suppliers, request quotes and purchase equipment in accordance with policies, budgets and operational demand.
 </li>
 <li>
 Produce weekly reports covering metrics and work performed.
 </li>
 <li>
 Contribute to the paid on-call schedule covering your home site and sites within your node/region for high severity incidents.
 </li>
 <li>
 Provide mentoring and training to technicians and other engineers and act as technical contact for remote support teams as and when required.
 </li>
 <li>
 Support the recruitment of new talent into OpsTechIT (once trained)
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Operations &ndash; Fulfilment Center and Logistics. Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers, as meeting their expectations makes us feel good.
 
 
 The Operations teams in our Fulfilment Centers are responsible for managingthe vast range of fast paced inventory from inbound to outbound and work very hard to ensure that our customers receive what they want, when they want it. OpsTechIT is at the heart of this process and plays a vital role to the business ability to meet the customer promise.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in IT, computer science or equivalent
 </li>
 <li>
 Experience with networking technology (TCP/IP, subnetting, DNS and DHCP)
 </li>
 <li>
 Experience working with Windows server technologies: AD, DFS, Print Services, SCCM
 </li>
 <li>
 Experience in technical support
 </li>
 <li>
 Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience supporting a windows server environment
 </li>
 <li>
 Experience supporting video conference and teleconference equipment
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3204447
</div>

Senior IT Support Engineer - Saudi Nationals, OTS

Softtrend

Job Description<ul><li>Assist in the deployment, configuration, and testing of IT infrastructure components, including servers, networking equipment, and security appliances (e.g., Sophos, Fortinet).</li><li>Maintain accurate and detailed documentation for client environments, including network diagrams, site survey reports, and project handover manuals.</li><li>Act as the first point of contact for technical queries during the project implementation phase, resolving standard configuration issues and escalating complex problems to Senior Consultants.</li><li>Support the planning and execution of IT projects by tracking milestones and ensuring all technical prerequisites are met before on-site visits.</li><li>Actively work toward obtaining relevant industry certifications and staying updated on emerging technologies to provide better value to clients and the internal team.</li></ul>Job Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).</li><li>Experience with specific technologies (e.g., Active Directory, cloud computing platforms).</li><li>IT certifications (e.g., MCSA, CCNA).</li><li>Strong understanding of computer hardware and software.</li><li>Ability to work independently and as part of a team.</li><li>Excellent problem-solving and analytical skills.</li><li>Effective communication and interpersonal skills.</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Active Directory: 1 year (Required)</li><li>Cloud Computing Platforms: 1 year (Required)</li></ul>License/Certification:<ul><li>MCSA (Preferred)</li><li>CCNA (Preferred)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Work Location: In person

Associate Technology Consultant

Ecolab

<div>
 Ecolab is seeking a Chemist to execute technical laboratory activities in support of technical platform development.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 The opportunity to take on some of the world&rsquo;s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
 </li>
 <li>
 The ability to make an impact and shape your career with a company that is passionate about growth
 </li>
 <li>
 The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Conducts analyses and experiments on organic and inorganic substances to determine and evaluate their applications
 </li>
 <li>
 Conducts experiments to improve upon or to duplicate various materials and substances
 </li>
 <li>
 Engages in research to develop new methods of processing or production
 </li>
 <li>
 Examines potential new uses for technical platforms
 </li>
 <li>
 Assignments involve data collection, technical analysis, summarizing findings in written technical reports and at key project check points and recommendations for proceeding to project conclusions
 </li>
 <li>
 Contributes to the development of differentiated technology, products, processes, or systems
 </li>
 <li>
 Provides professional divisional support
 </li>
 <li>
 Conducts analyses and experiments in support of product applications
 </li>
 <li>
 Maintain accurate lab notebook records and file reports for experimental work.
 </li>
 <li>
 Assignments may require the development and selection of appropriate methods, tests and procedures.
 </li>
 <li>
 Develop innovative applications and extensions of existing or new products, processes, systems or methods having major importance to the business.
 </li>
 <li>
 Ensure that proprietary project innovations are protected with proper legal instruments (e.g. patents).
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Chemistry, Biology or Biochemistry
 </li>
 <li>
 2 years of Chemistry experience
 </li>
 <li>
 Sponsorship is not offered for this role
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience applying principles of scientific thinking to define problems, collect data, analyze potential solutions, and draw valid conclusions
 </li>
 <li>
 Demonstrated success in working on complex, multi-function project teams
 </li>
 <li>
 Excellent people and team building skills, interacting with a wide range of individuals and grade levels.
 </li>
 <li>
 Strong presentation skills with ability to clearly articulate technical subject matter
 </li>
 <li>
 Ability to create innovative solutions toward key application issues for the business
 </li>
 <li>
 Must have demonstrated initiative and ability to work independently and handle multiple tasks
 </li>
 <li>
 Experience in WWTP ,R.O., cooling towers and steam boilers (quality control , chemical and biological analysis and operations)
 
 
 </li>
 </ul>
 Location:
 
 
 <ul>
 <li>
 Job location King Abdullah economic city (KAEC) - Located in close proximity to Thuwal, almost 100 km (62 mi) north of Jeddah.
 
 
 </li>
 </ul>
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
 
 
</div>

Chemist

Alkhorayef Industries Company

<div>
 
 The Service Desk Senior Officer is the primary point of contact for technical issues within a company.
 
 
 The objective is to maintain employee and system productivity through timely diagnosis and resolution of hardware, software, networking, and related technical concerns.
 
 
 To work on day-to-day activities to provide technical support for company users within policies and procedures.
 
 
 
 
 
 Service Desk Operations :
 
 <ul>
 <li>
 To support business user&rsquo;s PC&rsquo;s, Laptops, Hardware and software.
 </li>
 <li>
 Software installation such as: Operating Systems, Office, Outlook, Antivirus) or any other programs or application comply with IT policy.
 </li>
 <li>
 Hardware Installation such as: PC setup &amp; maintenance, Printer, scanner &amp; driver installation. Printer ink: changing printer ink.
 </li>
 <li>
 Software troubleshooting such as: Operating Systems, Office troubleshooting, disk recovery and any other system, application, antivirus or virus, and login problem.
 </li>
 <li>
 Networking Basics: Understanding of TCP/IP, DNS, DHCP, and VPN configurations.
 </li>
 <li>
 Network Support Troubleshooting basic connectivity issues, Wi-Fi performance, and cabling.
 </li>
 <li>
 Security Monitoring systems for malware, ensuring antivirus and security software is active, and educating users on phishing risks.
 </li>
 <li>
 Documentation Maintaining logs of all interactions in a Ticketing System and creating "How-To" guides for common issues.
 </li>
 </ul>
 
 Policies, Processes and Procedures:
 
 <ul>
 <li>
 Follow all relevant IT policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
 </li>
 <li>
 Contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering leading practices, improvement of business processes, cost reduction and productivity improvement.
 </li>
 <li>
 Promote the implementation and adherence to policies, processes and operating procedures to others within Company.
 </li>
 </ul>
 
 Safety, Health and Environment:
 
 <ul>
 <li>
 Comply with all relevant safety, health and environmental management policies, procedures and controls to ensure a healthy and safe work environment
 </li>
 <li>
 Participate in incident and accident investigations as required in line with agreed safety, health and environment policies, procedures and controls
 </li>
 <li>
 Report on changes within AIC that impact on relevant safety, health and environmental management policies, procedures and controls
 </li>
 </ul>
 
 
</div>

Senior Service Desk Officer

Waad Education

<div>Waad Education is a specialized educational company in Jeddah, encompassing three schools: Dar Al Dhikr, Waad Academy, and Bloom Schools. Our mission is to employ top-tier educational solutions to foster a dynamic society where children thrive and parents and educators excel in delivering excellence.
We are currently looking for an IT Support Specialist who is responsible for providing technical support and maintaining the school&rsquo;s IT systems, ensuring smooth operation of hardware, software, and network infrastructure. The role supports staff, students, and administrative functions to enhance the learning environment through reliable technology services. 
Requirements 
<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.
</li><li>1 - 3 years of experience in IT support (experience in education sector is preferred).
</li><li>Strong knowledge of Windows/Mac operating systems and basic networking.
</li><li>Familiarity with educational technologies (e.g., LMS platforms, smart boards).
</li><li>Basic understanding of cybersecurity principles.
</li><li>Good troubleshooting and problem-solving skills.
</li><li>Strong communication and interpersonal skills.</li></ul></div>

IT Support

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