customer project manager

jr customer service executive - customer service operations Jobs in Pune

jr customer service executive - customer service operations

jr customer service executive - program management Jobs in Pune

jr customer service executive - program management

key account manager

sr customer service executive - program management Jobs in Pune

sr customer service executive - program management

jr customer service executive program management

Tata Communications

<div>
 
 About The Company
 
 
 
 Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Responsible for daily co-ordination &amp; reporting to meet the project goals &amp; expectations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcome.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Proactively monitoring project progress
 </li>
 <li>
 Resolving issues and initiating appropriate corrective action
 </li>
 <li>
 Creating reports and project documentation
 </li>
 <li>
 Analysing databases, doing quantitative and qualitative research
 </li>
 <li>
 Regularly participates in important projects or activities as a full contributing team member.
 </li>
 </ul>
</div>

Jr Customer Service Executive - Program Management

IBIS

<div>
 
 Company Description
 
 
 
 
 "Why work for Accor?
 
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 
 Job Description
 
 
 
 
 Prime Function:
 
 
 
 <ul>
 <li>
 To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction &amp; organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
 </li>
 <li>
 Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property
 </li>
 <li>
 Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
 </li>
 <li>
 Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
 </li>
 <li>
 Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
 </li>
 <li>
 Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
 
 
 </li>
 </ul>
 
 Key Responsibilities:
 
 
 
 
 
 People Management
 
 
 
 
 <ul>
 <li>
 Establish and maintain seamless co-ordination &amp; co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service.
 </li>
 <li>
 Interact with guests and personnel of the hotel in an efficient and friendly manner.
 </li>
 <li>
 Provide effective support to the team to enable them to provide a range of effective and efficient services.
 </li>
 <li>
 Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
 </li>
 <li>
 Provide high level of service standards.
 </li>
 <li>
 Ensure customer satisfaction through constant interaction and personalized service by providing effective amenities and services
 
 
 </li>
 </ul>
 Qualifications
 
 
 Your experience and skills include:
 
 
 <ul>
 <li>
 Relevant diploma / degree in Hotel Management.
 </li>
 <li>
 Excellent multi-tasking, problem solving, service orientation and interpersonal team skills.
 </li>
 <li>
 Displays high level of flexibility, initiative, sincerity and team work.
 </li>
 <li>
 Knowledge about Opera would be an advantage.
 </li>
 </ul>
</div>

GSA - Front Office

Ericsson

<div>
 
 Our Excellent Opportunity
 
 
 
 Are you a proven leader with a passion for customer satisfaction? If so, you might be the next Customer Project Manager (CPM) at Ericsson.The Customer Project Manager ensures that a Fulfillment Assignment Specification (FAS) including products and/or services is delivered to the satisfaction of the customer and Ericsson. The Customer Project Manager is responsible to ensure that adequate cost and resource allocation for compliance to Group and local safety requirements are included in the project scope.
 
 
 In SL Operate the role is responsible mainly to execute strategic projects such as Service Delivery Efficiency, AI/ML, Transformation projects, Re-organization, Migration of MS tools and process.
 
 
 
 You Will
 
 
 
 <ul>
 <li>
 Responsible to drive profit improvement activities, e.g. Add on Sales and Cost Saving
 </li>
 <li>
 Responsible for Project delivery contracts towards customers, with optimum resource cost and time. This include:
 
 
 </li>
 </ul>
 &horbar; Establish the project plan baseline: define project scope, secure the necessary resources, and plans and monitor all activities
 
 
 &horbar; Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues. Also ensure that lessons learnt are well documented after project closure and stored in specified repository.
 
 
 &horbar; Handle project finance and budgeting. Ensure project structure in the financial system is in place and monitored / reported regularly
 
 
 <ul>
 <li>
 Responsible to plan, organize the project governance meetings for different projects at different levels and report the same to Steering committees/PMO and key stakeholders to ensure customer expectations are met and Ericsson contractual obligations are delivered
 </li>
 <li>
 Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
 </li>
 <li>
 Responsible to drive improvement programs for Service Line, as required. Prepare business case for securing new tools and new automation rules. Drive identified automations to bring operational efficiencies to reduce cost &amp; human errors
 </li>
 <li>
 Responsible to contribute to contract preparation with the pre-sales team for new deals
 </li>
 <li>
 Responsible to develop the CPM discipline: simplify processes, methods, and tools with creative ideas
 
 
 </li>
 </ul>
 
 The Skills You Bring
 
 
 
 
 Qualification and Industry Experience
 
 
 
 <ul>
 <li>
 Qualifications: Degree in Engineering preferably in Electronics, Computer science, Telecommunication or equivalent
 </li>
 <li>
 Project Management Certifications
 </li>
 <li>
 Previous experience from managing projects (5+ years required)
 </li>
 <li>
 Management experience (3+ years)
 </li>
 <li>
 Resource management (including budget management)
 
 
 </li>
 </ul>
 
 Technical and business competencies
 
 
 
 <ul>
 <li>
 Good knowledge of products and systems in the customer&rsquo;s network
 </li>
 <li>
 KPI formulae and performance reporting
 </li>
 <li>
 Analytical and synthesis capabilities
 </li>
 <li>
 Good Understanding of Automations, Machine Learning, Artificial Intelligence
 </li>
 <li>
 Good knowledge and understanding of the customer&rsquo;s business situation.
 </li>
 <li>
 Deep understanding of the managed service delivery business requirement
 </li>
 <li>
 Deep understanding of the Ericsson Service Delivery Processes for Managed Services
 </li>
 <li>
 Impact and results focused, comfortable in questioning the status-quo to drive positive high impact change
 </li>
 <li>
 Highly adaptive, and thriving in a rapidly changing environment
 
 
 </li>
 </ul>
 
 Behavior And Skills
 
 
 
 <ul>
 <li>
 Leadership skills: leading project teams
 </li>
 <li>
 Language skills: fluent in English. Contract delivery language will be a plus.
 </li>
 <li>
 Functional Skills: Understanding of Processes, stakeholder management
 </li>
 <li>
 Performance and results oriented with good skills in leading and motivating people and conscious of responsibility and empowerment.
 </li>
 <li>
 Communication Skills: Highly developed skills in interpersonal communication and ability to communicate effectively on an executive level, both internally and externally.
 </li>
 <li>
 Values and behaviors: Pro-active, able to work under pressure, Result oriented, Flexible and responsive to changing work patterns and demands, A thorough and methodical approach to work. Demonstrate and promote Ethics and compliance. Highly developed skills in driving change.
 </li>
 <li>
 Ability to prioritize and plan own work to meet assigned schedules and targets
 </li>
 <li>
 Ability to work efficiently as part of a global delivery team
 </li>
 <li>
 Excellent conflict management skills
 
 
 </li>
 </ul>
 The work can include travel to locations where SL Operate or customer/MA.
 
 
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 Ahmedabad/Patna/Jammu/Pune/Chandigarh
 
 
 
 Req ID:
 
 778041
</div>

Customer Project Manager

KPMG India

<div>
 
 
 Why Choose KPMG India?
 
 
 <ul>
 <li>
 
 Dynamic Work Environment
 
 : Be a part of an innovative team that values creativity and fresh ideas.👨 💼
 </li>
 <li>
 
 Growth Opportunities
 
 : We provide excellent training, mentorship, and career advancement.📈
 </li>
 <li>
 
 Attractive Benefits
 
 : Competitive salaries, health insurance, and more!🎖️
 </li>
 </ul>
 
 
 
 
 
 Following are some of our key service offerings:
 
 
 <ul>
 <li>
 Risk Based Internal Audit
 </li>
 <li>
 Enterprise Risk Management
 </li>
 <li>
 Risk Assessment
 </li>
 <li>
 Model Business Process Development
 </li>
 <li>
 Sarbanes &ndash; Oxley 404 Assistance
 </li>
 <li>
 Compliance Assistance &ndash; Contracts and regulations
 </li>
 <li>
 Corporate Governance Advisory&ndash; Review and Assessment
 </li>
 <li>
 Revenue Assurance
 </li>
 <li>
 Control Self Assessment
 </li>
 <li>
 Continuous Auditing / Continuous Monitoring
 </li>
 <li>
 Apart from the above service offerings, we also assist client organizations around various aspects viz. Accounting Manuals, Capital Projects Audits, Project focused Control Assessment, setting up IA function, etc.
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt; Role &amp; Responsibilities
 
 
 <ul>
 <li>
 Seniors are project team members who will be involved in conducting process consulting/ internal audit/ risk consulting and execution of other solutions of GRCS
 </li>
 <li>
 Seniors may play the role of team leader on some engagements with 1-3 team members reporting to them for the project. In such cases seniors shall have responsibility of reviewing the work done (Deliverables) by the team members
 </li>
 <li>
 Interact with the client representatives for the ongoing requirements of the project
 </li>
 <li>
 Consistently deliver quality client services and take charge of the project area assigned to him/her
 </li>
 <li>
 Monitor progress, manage risk and verify key stakeholders are kept informed about progress and expected outcomes
 </li>
 <li>
 Demonstrate in-depth technical capabilities and professional knowledge. Demonstrate ability to assimilate to new knowledge
 </li>
 <li>
 Possess good business acumen. Remain current on new developments in advisory services capabilities and industry knowledge
 </li>
 <li>
 The job would require travel to client locations within India and abroad
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt; THE INDIVIDUAL
 
 
 <ul>
 <li>
 Possess strong domain knowledge, understanding of business processes and possible risks in operations of at least one industry sector
 </li>
 <li>
 Ability to perform and interpret process gap analysis
 </li>
 <li>
 Ability to identify risks in business processes
 </li>
 <li>
 Understanding of control rationalization, optimization, effectiveness and efficiency
 </li>
 <li>
 Have experience in process consulting/ internal audit/ risk consulting
 </li>
 <li>
 Strong analytical and problem solving skills. Possess strong data analytics skills and knowledge of advanced data analytical tools will be an advantage
 </li>
 <li>
 Strong written and verbal communication skills (presentation skills)
 </li>
 <li>
 Ability to work well in teams
 </li>
 <li>
 Advanced understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint, Word etc); and
 </li>
 <li>
 Have the ability to work under pressure &ndash; stringent deadlines and tough client conditions which may demand extended working hours
 </li>
 <li>
 Willingness to travel within India or abroad for continuous long periods of time
 </li>
 <li>
 Demonstrate integrity, values, principles, and work ethic and lead by example
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt; Qualification
 
 
 <ul>
 <li>
 Qualified CAs/MBA's with articleship from Big-4 firms, MBAs from top 10 Business Schools with 0-6 years of experience in risk consulting/ internal audits role in the industry (Understanding of internal audit, business processes, sector understanding).
 </li>
 <li>
 Certifications like Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA) would be an added advantage.
 </li>
 </ul>
 
 
 
 
 
 &gt;&gt; People BENEFITS
 
 
 <ul>
 <li>
 Continuous learning program
 </li>
 <li>
 Driving a culture of recognition through &lsquo;ENCORE&rsquo; our quarterly rewards and recognition program
 </li>
 <li>
 Comprehensive medical insurance coverage for staff and family
 </li>
 <li>
 Expansive general and accidental coverage for staff
 </li>
 <li>
 Executive Health checkup (Manager &amp; above, and for staff above the age of 30)
 </li>
 <li>
 Les Concierge desk.
 </li>
 <li>
 Internal &amp; Global mobility
 </li>
 <li>
 Various other people friendly initiatives
 </li>
 <li>
 Strong commitment to our Values such as CSR initiatives
 </li>
 </ul>
 
 
</div>

Internal Audit Consultant

IntegriChain

<div>
 
 Company Description
 
 
 
 IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes &ndash; freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity.
 
 
 We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medell&iacute;n, Colombia. For more information, visit www.integrichain.com, or follow us on Twitter @IntegriChain and LinkedIn.
 
 
 
 Job Description
 
 
 
 At IntegriChain, we are transforming the way Life Sciences manufacturers commercialize therapies. Our Managed Services division plays a critical role in delivering operational excellence across business process outsourcing engagements. We are seeking a seasoned Director to lead and evolve our service delivery model, focused on performance, scalability, and customer value.
 
 
 As Director, Managed Services, you will lead high-performing operational teams delivering critical services in the Life Sciences, U.S. Healthcare, or Insurance domains. You&rsquo;ll drive excellence across service delivery, process efficiency, and customer satisfaction while ensuring contractual SLAs and KPIs are consistently met or exceeded.
 
 
 This is a strategic leadership role with accountability for both operational results and continuous improvement initiatives, ideal for a collaborative leader who thrives in fast-paced, quality-driven environments.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Lead and inspire a high-performing team to consistently meet or exceed business goals across commercial success, quality standards, and service delivery excellence.
 </li>
 <li>
 Oversee end-to-end service delivery operations, ensuring all contractual service level agreements (SLAs) and key performance indicators (KPIs) are met or exceeded for in-scope functions.
 </li>
 <li>
 Establish and monitor performance dashboards, using key metrics to drive continuous improvement in productivity, accuracy, and service quality.
 </li>
 <li>
 Champion operational excellence by leveraging industry-leading methodologies such as Lean, Six Sigma, and Kanban to streamline workflows, automate processes, and implement scalable improvements.
 </li>
 <li>
 Develop and grow team capabilities through structured coaching, real-time feedback, and performance development plans aligned to business priorities.
 </li>
 <li>
 Collaborate cross-functionally with U.S.-based stakeholders, driving alignment on service expectations, co-creating improvement initiatives, and resolving operational challenges with a problem-solving mindset.
 </li>
 <li>
 Own and resolve escalations with urgency and professionalism, ensuring issues are addressed promptly and root causes are identified to prevent recurrence.
 </li>
 <li>
 Maintain a customer-first mindset, actively seeking to understand pain points from the end-user perspective and deliver thoughtful, effective solutions.
 </li>
 <li>
 Prepare and present executive-level reporting, summarizing key insights, risks, and progress against goals for senior leadership.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 What you&rsquo;ll bring to the table:
 
 
 <ul>
 <li>
 10+ years of experience managing business process operations in the Life Sciences, U.S. Healthcare, or Insurance industries.
 </li>
 <li>
 Proven experience in service delivery leadership, including process improvement, quality management, and performance reporting.
 </li>
 <li>
 Strong familiarity with claims validation management, Medicaid, Managed Care Claims, and Government Pricing, Gross to Net, and/or State Price Reporting operations (preferred).
 </li>
 <li>
 Demonstrated ability to lead, coach, and scale high-performing teams in a metrics-driven environment.
 </li>
 <li>
 Excellent written, verbal, and presentation communication skills for internal and client-facing engagement.
 </li>
 <li>
 Deep understanding of the Life Sciences commercial ecosystem, including payer/provider dynamics.
 </li>
 <li>
 Ability to navigate and influence in matrixed, cross-functional environments.
 </li>
 <li>
 Prior experience managing global delivery teams or working in offshore/nearshore delivery models.
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 What does IntegriChain have to offer?
 
 
 
 <ul>
 <li>
 Mission driven: Work with the purpose of helping to improve patients' lives!
 </li>
 <li>
 Excellent and affordable medical benefits + non-medical perks including Student Loan Reimbursement, Flexible Paid Time Off and Paid Parental Leave
 </li>
 <li>
 401(k) Plan with a Company Match to prepare for your future
 </li>
 <li>
 Robust Learning &amp; Development opportunities including over 700+ development courses free to all employees
 
 
 </li>
 </ul>
 IntegriChain is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to race, color, religion, national origin, ethnicity, age, sex, marital status, physical or mental disability, gender identity, sexual orientation, veteran or military status, or any other category protected under the law. IntegriChain is an equal opportunity employer; committed to creating a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
 
 
</div>

Director, Managed Services

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Job Title: Sales Manager &ndash; Premium
 
 
 Banking
 
 
 
 
 Corporate Title: NCT
 
 
 
 
 Location: Pune, India
 
 
 
 
 Role Description
 
 
 
 <ul>
 <li>
 Candidate is having prior experience of New to bank acquisition of saving accounts through open market lead generation and closure, successful onboarding of Customer for a smooth transition to branch banking team, Sourcing new account.
 </li>
 <li>
 Your experience will support team/Bank to acquire new client from the open market to bank with us and generate revenue
 
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Offer You
 
 
 
 As part of our flexible scheme, here are just some of the benefits that you&rsquo;ll enjoy
 
 
 <ul>
 <li>
 Best in class leave policy
 </li>
 <li>
 Gender neutral parental leaves
 </li>
 <li>
 100% reimbursement under childcare assistance benefit (gender neutral)
 </li>
 <li>
 Sponsorship for Industry relevant certifications and education
 </li>
 <li>
 Employee Assistance Program for you and your family members
 </li>
 <li>
 Comprehensive Hospitalization Insurance for you and your dependents
 </li>
 <li>
 Accident and Term life Insurance
 </li>
 <li>
 Complementary Health screening for 35 yrs. and above
 
 
 
 </li>
 </ul>
 
 Your Key Responsibilities
 
 
 
 
 Acquisition
 
 
 
 <ul>
 <li>
 Increase acquisition of Target clientele across in Advantage Banking segments. Periodically assist Advantage Banking in conducting approved local level sales drive (micro events) for the acquisition.
 </li>
 <li>
 Acquire new accounts from group companies / family of existing customers. Acquire new accounts from referrals from existing customers
 
 
 
 </li>
 </ul>
 
 Relationship Building / Deepening / Cross Sell / Transition
 
 
 
 <ul>
 <li>
 Ensure consistent growth of the Advantage Banking portfolio. Work closely with the Advantage Banking and team and establish synergies for maximum penetration of Investment &amp; Insurance sales to new customers along with deepening into the book.
 </li>
 <li>
 Build a robust momentum regarding the third-party distribution (insurance, auto loans, mortgages) and fee income to scale up the client portfolio growth, in line with the set targets.
 </li>
 <li>
 Implement customer contact programs to ensure their share of wallet with the bank increases. Ensure smooth transition of customer management to the respective RM post-acquisition
 
 
 
 </li>
 </ul>
 
 Retention
 
 
 
 <ul>
 <li>
 Ensure top class service delivery to clients to be in line with the best in the industry. Monitor high net worth accounts closely to ensure that customers continue regular use the account and grow balances.
 </li>
 <li>
 Work towards reactivating accounts which have stopped transacting or depleted in balances. Assist in resolving service hurdles to create a delight situation for customers
 
 
 
 </li>
 </ul>
 
 Risk Management &amp; Governance
 
 
 
 <ul>
 <li>
 Ensure awareness and adherence with the Know Your Customer policy, Anti Money Laundering Policy, Mis-selling Policy, Information Protection Policy, Operational Risk, Code of Conduct and other laid down compliance norms of the bank as stipulated from time to time.
 </li>
 <li>
 Provide regular feedback on the changing customer needs to the SSM. Any suspicious transaction to be immediately reported to the SSM.
 
 
 
 </li>
 </ul>
 
 Your Skills And Experience
 
 
 
 <ul>
 <li>
 In-depth knowledge of Product and Policy
 </li>
 <li>
 Having Good Communication skill
 </li>
 <li>
 Having good negotiation skill
 </li>
 <li>
 Have and understood the market update and knowledge.
 </li>
 <li>
 Having awareness and information about the competition
 
 
 
 </li>
 </ul>
 
 How We&rsquo;ll Support You
 
 
 
 <ul>
 <li>
 Training and development to help you excel in your career
 </li>
 <li>
 Coaching and support from experts in your team
 </li>
 <li>
 A culture of continuous learning to aid progression
 </li>
 <li>
 A range of flexible benefits that you can tailor to suit your needs
 
 
 
 </li>
 </ul>
 
 About Us And Our Teams
 
 
 
 Please visit our company website for further information:
 
 
 
 https://www.db.com/company/company.htm
 
 
 
 We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
 
 
 Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
 
 
 We welcome applications from all people and promote a positive, fair and inclusive work environment.
</div>

Sales Manager – Premium Banking

Frido

<div>
 
 
 Job Title:
 
 Flipkart Cataloging Executive
 
 
 Location: Pune (On-site)
 
 
 Department: E-commerce &ndash; Flipkart Operations
 
 
 
 
 
 
 About Frido
 
 
 
 
 
 
 Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way.
 
 
 
 
 
 
 Role Overview
 
 
 
 Flipkart is one of our core marketplace channels, and accurate cataloging is critical to improving product discoverability and delivering a flawless customer experience. We are looking for a Flipkart Cataloging Executive who can own, manage, and optimize our complete catalog on Flipkart with precision and speed.
 
 
 The Flipkart Cataloging Executive will be responsible for end-to-end product listing management on Flipkart Seller Hub. This includes listing creation, content accuracy, LQS improvement, compliance management, inventory alignment, and ensuring that every product page meets the highest quality standards.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage end-to-end
 
 Flipkart cataloging
 
 including product listings, titles, descriptions, images, attributes, variants, and bulk uploads.
 </li>
 <li>
 Ensure high-quality listings and maintain catalog hygiene by fixing rejected, inactive, or suppressed SKUs.
 </li>
 <li>
 Monitor and improve
 
 Listing Quality Scores (LQS)
 
 with proactive content updates and competitive benchmarking.
 </li>
 <li>
 Lead
 
 new product onboarding
 
 and coordinate with design, marketing, and product teams for timely listing go-lives.
 </li>
 <li>
 Oversee
 
 inventory, pricing, and stock alignment
 
 across FBF and Flex models, ensuring accurate availability.
 </li>
 <li>
 Support daily
 
 Flipkart operations
 
 &mdash;orders, returns, cancellations, SLA tracking, and resolving warehouse/dispatch issues.
 </li>
 <li>
 Maintain catalog trackers, SKU masters, and share weekly dashboards on listing quality, content gaps, and catalog health.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 1&ndash;3 years of
 
 Flipkart cataloging experience
 
 in D2C, marketplace operations, or e-commerce.
 </li>
 <li>
 Strong command over Flipkart Seller Hub workflows (catalog, listings, inventory, compliance).
 </li>
 <li>
 Proficiency in
 
 Excel/Google Sheets
 
 (VLOOKUP, Pivot tables preferred).
 </li>
 <li>
 Strong attention to detail with zero-error execution.
 </li>
 <li>
 Ability to work cross-functionally in a fast-paced environment.
 </li>
 <li>
 Understanding of e-commerce SEO, keywords, and content optimization is a plus.
 </li>
 </ul>
 
 
 
 
 
 What Makes You a Great Fit for Frido
 
 
 <ul>
 <li>
 You have a sharp eye for accuracy &mdash; every attribute, image, and keyword matters to you.
 </li>
 <li>
 You understand how Flipkart algorithms and LQS impact visibility and sales.
 </li>
 <li>
 You take ownership of problems end-to-end and resolve catalog issues without delays.
 </li>
 <li>
 You enjoy working with speed, precision, and structure.
 </li>
 <li>
 You&rsquo;re excited to build high-performing listings for a fast-growing comfort-tech brand.
 </li>
 </ul>
 
 
 
 
 Interested candidates can share their CV's to shrushti.r@myfrido.com
 
 
 
</div>

Catalogue Executive – Flipkart

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