account executive

account manager

customer service representative Jobs in Islamabad

customer service representative

sales representative

key accounts manager

key account representative

Beverages

Role DescriptionThe Pre-Sales Representative for Key Accounts is responsible for supporting the sales cycle by understanding customer needs, preparing tailored solutions, delivering product demonstrations, and ensuring that key accounts receive high-quality pre-sales support. This role works closely with the Sales, Product, and technical teams to convert opportunities into successful business.Skills/ Experience&middot; Monitor and achieve route core objectives, including volume growth, consistently throughout the year.&middot; Drive new business development and ensure retention of existing customers.&middot; Maintain a consistent physical presence in the route through planned and unplanned market visits.&middot; Develop and strengthen relationships with assigned key accounts.&middot; Track pre-sales activities, pipeline status, and customer requirements daily.&middot; Support sales forecasting and contribute to strategic planning for key account outlets.&middot; Utilize strong communication, presentation, and customer-facing skills to influence outcomes.&middot; Monitor sales performance metrics and actively contribute to achieving revenue targets.Qualifications&middot; Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field.&middot; 1&ndash;3+ years in pre-sales, sales support, or account management.&middot; Experience in managing large accounts across multiple regions (experience in Beverages FMCG preferred).&middot; Good understanding of daily sales processes and customer managementPerks &amp; Benefits&middot; We provide a competitive salary package that reflects your skills and experience.&middot; Attractive Commission &amp; incentive as per the company policy.&middot; Medical, Group Life Insurance, Gratuity, Daily allowance other perks and benefits as per company policy.Job Type: Full-timePay: Rs55,000.00 - Rs70,000.00 per monthWork Location: In person

Pre-Sales Representative (Key Accounts)

Mercurial Minds (Pvt) Ltd

About UsMercurial Minds is a leading provider of Intelligent Automation and digital transformation solutions, specializing in Robotic Process Automation custom solutions and AI services tailored for industries like finance, telecommunications and microfinance. With a proven track record of enabling enterprises to optimize operations, reduce costs and increase productivity, we have become a trusted partner for companies looking to drive sustainable, technology driven growth.Our approach combines cutting edge technology, expert strategy and seamless integration, empowering businesses to achieve greater operational efficiency and customer satisfaction. We work closely with major organizations, including banks and telecom operators, to bring innovative automation solutions that meet unique industry demands. Our clients include prominent names in the industry who value our expertise and commitment to quality.About This RoleAs a Key Account Manager, you will be a driving force behind our strategic account management and growth efforts. This role is critical to building and nurturing client relationships, developing opportunities within key accounts and delivering on revenue targets. This is not just a client-facing role it is an opportunity to influence and drive value for some of the most important accounts in our portfolio.Responsibilities<ul><li>Serve as the primary point of contact for key accounts, maintaining and strengthening long-term relationships to ensure customer satisfaction and loyalty.</li><li>Identify opportunities for cross-selling and upselling additional products or services, contributing to revenue targets and supporting overall business growth.</li><li>Develop and execute account-specific strategies to achieve revenue objectives, ensuring continued growth of current revenue streams.</li><li>Oversee the governance aspects of ongoing projects, ensuring compliance with established standards, company policies and addressing any issues that may arise.</li><li>Actively intervene when necessary to keep projects on track, ensuring they deliver desired outcomes and meet client expectations.</li><li>Coordinate with internal teams, including sales, delivery and support, to ensure a cohesive and effective service experience for clients.</li><li>Work closely with external partners and stakeholders to align on project goals, setting mutual expectations for successful outcomes.</li><li>Act as a liaison between clients and the company, facilitating open and clear communication to align on objectives and progress.</li><li>Stay informed about industry trends, market conditions and competitor activities to offer relevant insights and strategic guidance to clients.</li><li>Provide valuable feedback and insights from client interactions, helping inform product enhancements and marketing strategies.</li><li>Prepare and present regular reports on account status, revenue performance, and client feedback to internal stakeholders, ensuring transparency and informed decision-making.</li></ul>Requirements<ul><li>7+ Years of experience in account management or business development in technology and automation sectors, ideally with exposure to telecommunications or financial services clients.</li><li>Expertise in consultative selling and solution-based sales, with a strong focus on value creation for clients.</li><li>Established relationships with senior decision makers in client organizations, particularly in telecom and finance sectors.</li><li>Ability to interpret data, challenge existing processes and deliver insights and recommendations that drive client growth.</li><li>Demonstrated success in managing long sales cycles, involving multiple stakeholders and high deal values.</li><li>Enthusiastic about learning and evolving in a dynamic environment, with the flexibility to adjust to new challenges and technologies.</li></ul>Education<ul><li>Bachelor&rsquo;s/Master&rsquo;s degree in Business Administration or a related field.</li><li>Additional certifications or training in Sales, Marketing, Account Management, Project Management or Customer Relationship Management is a plus.</li></ul>Skillset<ul><li>Account Management Expertise</li><li>Sales and Negotiation Skills</li><li>Project Management Abilities</li><li>Analytical and Strategic Thinking</li><li>Strong written and verbal communication</li><li>Familiarity with RPA, AI, SaaS and the telecommunications industry</li><li>Problem-Solving</li><li>Contract Management and Governance</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Key Account Manager

Protech Solutions Pvt Ltd

<ul><li>Relationship Management: Building and maintaining strong, long-term relationships with key clients.</li><li>Client Communication: Acting as the primary point of contact, responding to inquiries, and resolving issues promptly.</li><li>Account Planning: Developing and implementing strategic account plans to achieve sales goals and maximize client value.</li><li>Solution Development: Understanding client needs and tailoring solutions to meet those needs.</li><li>Business Development: Identifying and pursuing new business opportunities within existing accounts.</li><li>Contract Negotiation: Negotiating contracts, terms, and pricing with key clients.</li><li>Performance Monitoring: Tracking account performance, identifying trends, and providing regular updates to management.</li><li>Internal Collaboration: Working with internal teams (sales, marketing, operations) to ensure seamless service delivery.</li><li>Client Satisfaction: Ensuring clients are satisfied with the products, services, and support they receive.</li><li>Market Research: Staying informed about industry trends, competitor activities, and market conditions.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

key Account Executive (Electrical Mechanical Engineer) Female

Trax courier & Logistics

<ul><li>Manage and maintain strong relationships with key corporate accounts.</li><li>Act as the primary point of contact between clients and internal teams (operations, finance, customer support).</li><li>Ensure smooth day-to-day courier operations for key accounts.</li><li>Monitor service performance (SLA, delivery timelines, complaints, returns).</li><li>Resolve client issues and escalations in coordination with operations.</li><li>Prepare and share regular performance reports with clients (shipments, billing, KPIs).</li><li>Identify opportunities for business growth within existing accounts.</li><li>Negotiate rates, contracts, and service-level agreements with approval.</li><li>Ensure timely billing, collections, and reconciliation for assigned accounts.</li><li>Coordinate onboarding of new key clients and ensure proper account setup.</li><li>Track competitor activity and market trends.</li><li>Achieve assigned revenue and retention targets.</li></ul>Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Key Account Executive

Zameen Media Pvt. Ltd.

<div>The Key Accounts manager supports the management and growth of the company's most important client relationships. This role is responsible for providing exceptional service, collaborating with various stakeholders to drive channel innovation, expansion and engagement, optimize client experience, and maximize revenue opportunities. The ideal candidate is detail-oriented, proactive, and skilled in both communication and relationship management. 
Qualifications
<ul><li>Bachelor's degree in business administration, marketing, or a related field.</li></ul>
<ul><li>At least 2 years of experience in a role within the classifieds/B2B sales</li></ul>
<ul><li>Strong business acumen with a track record of driving revenue growth and achieving business targets</li></ul>
<ul><li>In-depth understanding of online classifieds business models, market dynamics, and emerging trends</li></ul> 
<ul><li>Strong analytical and problem-solving abilities, with the capacity to make data-driven decisions &bull; Exceptional communication, persuasive &amp; interpersonal skills, with the ability to build strong relationships</li></ul>
<ul><li>Innovative mindset with a passion for delivering exceptional client experiences</li></ul><h3 class="jobSectionHeader">
Key Competencies</h3>
<ul><li>Customer-focused mindset
</li><li>Problem-solving and critical thinking
</li><li>Collaboration and teamwork
</li><li>Professional communication (written and verbal)
</li><li>Initiative and accountability</li></ul></div>

Key Accounts Manager

Applivity Private limited

Job Title: Business Development Representative Location: Near Koral Chowk, Express Highway, Islamabad Job Type: Full-time Department: Business Development / Sales Experience Required: 1&ndash;2 Years Education: Bachelor&rsquo;s in Management, Business, IT, CS, Marketing, or related fieldsJob SummaryWe are seeking a motivated Business Development Representative (BDR) to support the Business Development Manager in lead generation, client communication, proposal drafting, documentation, and market research. The ideal candidate has strong communication skills, a growth mindset, and a solid understanding of IT services or digital solutions.Key Responsibilities<ul><li>Identify new business opportunities through market and competitor research.</li><li>Manage leads, nurture prospects, and keep the sales pipeline updated.</li><li>Conduct follow-ups with clients via email, LinkedIn, WhatsApp, or calls.</li><li>Draft proposals, capability decks, quotations, and commercial offers.</li><li>Coordinate internal meetings with technical, design, and project teams.</li><li>Prepare meeting minutes (MoMs) and maintain documentation.</li><li>Schedule demos, presentations, and discovery calls.</li><li>Maintain accurate CRM data (HubSpot / Zoho / Pipedrive).</li><li>Support in preparing RFP/RFQ responses and bid submissions.</li><li>Stay updated on software development, cloud, SaaS, and IT industry trends.</li><li>Prepare weekly and monthly progress reports.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Management, IT, CS, Marketing, or related field.</li><li>1&ndash;2 years experience in business development, sales, or client coordination.</li><li>Excellent communication and writing skills.</li><li>Strong follow-up discipline and multitasking ability.</li><li>Understanding of IT products/services (training will be provided).</li><li>Proficient in MS Office, Google Workspace, and CRM tools.</li></ul>Preferred Skills<ul><li>Experience in proposal writing or sales documentation.</li><li>Ability to gather client requirements and translate them for technical teams.</li><li>Strong presentation-making skills (PowerPoint / Google Slides).</li><li>Strong analytical and research skills.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Training on IT sales &amp; business development</li><li>Exposure to international clients</li><li>Clear growth path toward Senior BDR / BD Executive / Account Manager</li><li>Professional mentorship from senior BD leadership</li></ul>Job Type: Full-timePay: Rs80,000.00 - Rs100,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li></ul>Work Location: In person

Business Development Representative

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 For all supported accounts, Client Success places themselves on the front lines with customers and functions in the following areas mainly to manage customer expectations, Zones resource coordination, order management, inventory/logistics management, relationship development, addressing day to day challenges, manages product delivery expectations, returns management, responding to RFQs, Bid &amp; solution creation with competitive pricing by engaging subject matter experts, customized reporting, pricing program maintenance, case management and account mailbox management.
 
 
 What you&rsquo;ll do as the Customer Success Manager 2:
 
 
 Employees employed in the role of Client Success Manager 2 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 <ul>
 <li>
 Own and manage the customer service experience, Act as the primary point of contact for customer escalations.
 </li>
 <li>
 Own overall operational account(s) health
 </li>
 <li>
 Internal reporting to ensure key SLA and metrics are being met.
 </li>
 <li>
 Conduct operationally focused business reviews routinely with Account manager and Client.
 </li>
 <li>
 Partner with PMO, Operations Leadership and Supply Chain for deployments, inventory management, and Delivery standards
 </li>
 <li>
 Listen for customer pain points and coordinate the appropriate resources to alleviate.
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Provide quick resolution to client concerns.
 </li>
 <li>
 Coordinate with internal operational teams to minimize risks.
 </li>
 <li>
 Performance Management
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Ensure support consistency across assigned accounts.
 </li>
 <li>
 Measure performance against SLAs
 </li>
 <li>
 Measure the success of each client-facing process.
 </li>
 <li>
 Own and manage the client operational relationship.
 </li>
 <li>
 Consistent engagement with key operational contacts at the client
 </li>
 <li>
 Understanding of client&rsquo;s needs and Zones operational offerings
 </li>
 <li>
 Provide oversight into all KPI&rsquo;s being tracked for client and then coordinating operational resources to ensure they are being met.
 </li>
 <li>
 Ensuring any client-related issues are properly addressed to the satisfaction of the client.
 </li>
 <li>
 Own overall operational account health
 </li>
 <li>
 Partner with the Regional Resource Coordinator to monitor client contracted SLA&rsquo;s.
 </li>
 <li>
 Partner with the Regional Resource Coordinator to assign actions with timelines to internal stakeholders regarding any SLAs that are not being met.
 </li>
 <li>
 Ensure account documentation is up to date and accurate.
 </li>
 <li>
 Utilize CAM Dashboard daily as well as other reporting elements to ensure key metrics are being met.
 </li>
 <li>
 Identify opportunities for account development.
 </li>
 <li>
 Constantly assess internal operations; identify and assign action with timelines around Zones process improvements.
 </li>
 <li>
 Drive account entanglement through the expansion of operational offerings
 </li>
 <li>
 Manage issue resolution and risk mitigation.
 </li>
 <li>
 Coordinate with internal departments and their leaders to provide quick resolution to client concerns through the assignment of actions with timelines to identified individuals in various departments.
 </li>
 <li>
 Present action plan for issue resolution to Account Manager with scheduled follow-ups until resolution achieved.
 </li>
 <li>
 Coordinate with the Account Manager, client, and key Zones internal operational teams to assure risk mitigation around aging inventory, aging payables, and cycle time optimization.
 
 
 </li>
 </ul>
 
 What You Will Bring To The Team
 
 
 
 <ul>
 <li>
 3 years of customer service and/or account management experience
 </li>
 <li>
 Familiarity with order fulfillment, corporate purchasing
 </li>
 <li>
 Demonstrated strong communication and proven ability to resolve complex issues in a timely fashion.
 </li>
 <li>
 Ability to work in a fast-paced environment with diverse groups and meeting aggressive deadlines.
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Experience presenting to top-tier clients.
 </li>
 <li>
 Ability to work with little or no supervision.
 
 
 </li>
 </ul>
 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 2:00 PM to 10:30 PM (Pk time)
</div>

Client Success Manager – 2

Explore 805+ Key account representative in Islamabad this December. Find roles across top companies and apply now to boost your career.