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learning support assistant (secondary)

learning and development director

Accor Group

Accor is seeking an experienced Regional Learning and Development Director to lead the operations of Accor Academy across the Middle East, Africa, and Turkey. The role is responsible for building a culture of continuous learning, fostering leadership development, and ensuring the successful delivery of innovative training strategies that align with Accor s People and Culture objectives. Location: United Arab Emirates Location: Dubai Industry: Hospitality Function: Human Resources Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time Role Summary The Regional Learning and Development Director leads the strategic planning, implementation, and execution of learning initiatives across Accor properties in the region. The role ensures that learning programs are integrated into daily operations and aligned with organizational goals, fostering talent development, employee engagement, and operational excellence. Key Responsibilities * Develop and execute the annual learning and development strategy aligned with Accor s People and Culture framework. * Partner with leadership, People and Culture teams, and business units to identify learning needs and create impactful training programs. * Drive a culture of continuous learning and professional growth across all regional properties. * Oversee the design, delivery, and evaluation of learning programs, ensuring relevance, quality, and engagement. * Ensure learning content supports behavioral change, leadership development, and Heartist culture. * Manage pre-opening and rebranding hotel training support across the region. * Lead and mentor the Accor Academy team to deliver consistent learning outcomes. * Build partnerships with external training vendors and ensure alignment with Accor s learning standards. * Leverage learning analytics to assess performance and guide strategic decisions. * Manage departmental budgets, ensuring cost-effective delivery of programs while meeting participation and revenue goals. * Certify property-based trainers and support their ongoing development. * Customize global learning materials and programs to suit regional cultural and operational contexts. * Research and implement innovative learning technologies and trends that add value to the organization. * Ensure all programs support Accor s sustainability and corporate responsibility values. Candidate Requirements * Bachelor s or Master s degree in Human Resources or Organizational Development. * Minimum 5 years of leadership experience in learning, training, or organizational development within a regional or multi-property role. * Strong understanding of talent management, leadership development, and organizational effectiveness. * Demonstrated experience in using learning analytics and technology-driven training platforms. * Proven project management skills with experience delivering large-scale initiatives. * Excellent communication, facilitation, and consulting skills. * Strong ability to influence and partner with senior leaders across diverse teams. * Experience in managing external vendors and training partners. * Broad understanding of adult learning theory and instructional design. * Familiarity with multilingual or multicultural learning delivery.

Regional Learning and Development Director

ACCOR

This role is a key leadership position responsible for leading the successful operation of Accor Academy across the Middle East, Africa and Turkey hub, driving a learning &amp; talent development culture and ensuring the delivery of operational performance through an integrated and innovative strategy. As a key leader within our corporate People &amp; Culture team, this role is responsible for driving a continuous learning culture, ensuring that learning is available, supported, prioritised and executed, enabling organisational learning to be achieved through robust processes for identifying, sharing and embedding knowledge.
Learning &amp; Organisational Development Strategy 
<ul>
 <li>In conjunction with the VP People Experience &amp; Leadership Development, develop the annual learning strategy and catalogue offering, aligned to the regional People &amp; Culture strategy and operational priorities</li>
 <li>Strategically partner / consult with key stakeholders and business leaders (VPOs, General Managers, Corporate leaders, People &amp; Culture teams) to identify and understand learning needs, creating a best-in-class learning approach that balances Hub needs and priorities whilst optimising consistency, efficiency and alignment across Hubs / brands (where applicable)</li>
 <li>Together with Accor Academy team, establish a continuous learning, development and improvement culture. Direct Accor s learning approach using learning analytics to drive insights, support decision making and focus activity into key areas of risk or opportunity</li>
 <li>Act as an adviser to effectively leverage resources and provide guidance to the business on use of emerging technologies, thought leadership, practices and trends. Support the on-going development and evolution of Heartist as a culture within all hotels in each country/region</li>
</ul>
Learning Delivery &amp; Pre-opening support 
<ul>
 <li>Ensure the delivery of high-quality learning solutions to business units across the Hub. Ensure that global brand and culture initiatives are embedded throughout the region.</li>
 <li>With a focus on embedding behavioual change, ensure a blend of different learning modes, including high quality solutions that supporting on-the-job learning, continuous feedback, leader as coach approach, virtual classrooms and e-learning.</li>
 <li>Certifies property based trainers/facilitators and L&amp;D teams to deliver various programs, including the Heartist journey. Ensure pre-opening and re-branding hotels are provided with a high level of learning support</li>
</ul>
Academy Business Model 
<ul>
 <li>Manage programs with agreed budget, selects and manages external consultant(s) or manages the deployment of internal consultants / SME s as needed</li>
 <li>Work with VP People Experience &amp; Leadership Development on the preparation and management of the Academy annual department budget, driving participation in learning solutions/programs, ensuring revenue targets are met, and managing expenses / aging debtors to deliver cost neutral results</li>
</ul>
Leading &amp; Collaborating with Others: 
<ul>
 <li>Lead, coach and develop capability within the regional Academy team, providing the direction and inspiration for high standards of excellence</li>
 <li>Partner and build strong relationships with external learning vendors and consultants, ensuring that they are operating in accordance with the Academy s governance guidelines and learning philosophies</li>
</ul>
Learning Design: 
<ul>
 <li>Ensure alignment with the global learning and development ethos around co-design of new programs and enhancement of existing programs. Enable an iterative approach ensure the continual update of learning programs, tools and content. Drive an innovative blended learning approach that incorporates best practice methodology and technology</li>
 <li>Arrange for learning content of global Academy Accor programs to be tailored to suit the needs of the region (including language translations where necessary).Ensure a proactive approach to understanding new learning trends, tools, research and methodologies, applying these to learning content, program design and sharing of knowledge across the team. Researches learning trends and technology that could potentially add value to the business</li>
</ul>

Director Learning & Development MEA

RAKBANK

<div>
 
 At
 
 RAKBANK
 
 , we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank &ndash; we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.
 
 
 
 
 
 
 
 
 About the role
 
 
 
 As a Learning &amp; Development Partner, you will report to the Head of People Experience and work closely with cross-functional teams across the Bank. You will play a pivotal role in fostering a culture of continuous learning and high performance by designing and delivering impactful learning experiences aligned with RAKBANK&rsquo;s strategic goals and WAVE culture.
 
 
 
 
 
 
 What You&rsquo;ll Be Doing:
 
 
 <ul>
 <li>
 Collaborate with business units and HR teams to conduct Learning Needs Analysis (LNA) and identify capability gaps.
 </li>
 <li>
 Design and implement structured learning interventions that align with business objectives and the WAVE pillars.
 </li>
 <li>
 Manage end-to-end execution of learning programs, including scheduling, logistics, communication, and post-program evaluation.
 </li>
 <li>
 Drive enterprise-wide learning initiatives, including digital transformation and talent development strategies.
 </li>
 <li>
 Partner with external training providers and internal subject matter experts to curate and deliver relevant content.
 </li>
 <li>
 Monitor and report on learning effectiveness, completion rates, and Return on Learning (ROL) using dashboards and analytics tools.
 </li>
 <li>
 Promote adoption of digital learning platforms such as LinkedIn Learning, MS365 Viva Learning, and internal SharePoint hubs.
 </li>
 <li>
 Facilitate engaging in-person and virtual learning sessions to enhance learner participation and knowledge retention.
 </li>
 <li>
 Ensure compliance with the Learning Governance Framework and regulatory standards, including Central Bank reporting.
 </li>
 <li>
 Provide data-driven insights and reports to support strategic decision-making by the People Experience leadership team.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 
 Education
 
 : Bachelor&rsquo;s degree in Human Resources, Business, Education, or a related field (Master&rsquo;s degree preferred).
 </li>
 <li>
 Professional certifications such as CIPD, ATD, or equivalent are a plus.
 </li>
 <li>
 
 Experience:
 
 Minimum of 5 years of experience in Learning &amp; Development, preferably within the financial services industry.
 </li>
 <li>
 Demonstrated expertise in learning needs analysis, instructional design, facilitation, and program evaluation.
 </li>
 <li>
 
 Industry:
 
 Strong understanding of the banking and financial services landscape, with experience in regulatory compliance and digital learning transformation.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s In It For You:
 
 
 <ul>
 <li>
 Competitive, performance-linked compensation.
 </li>
 <li>
 Medical coverage for you and your family.
 </li>
 <li>
 Comprehensive life insurance.
 </li>
 <li>
 Inclusive and diverse workplace culture.
 </li>
 <li>
 Career development and fast-track growth opportunities.
 </li>
 <li>
 Mentorship from industry experts.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Analytical Thinking: Leverages data and insights to inform learning strategies and measure impact.
 </li>
 <li>
 Execution Excellence: Delivers high-quality outcomes with consistency and attention to detail.
 </li>
 <li>
 Collaboration &amp; Influence: Builds strong relationships with stakeholders and drives alignment across teams.
 </li>
 <li>
 Stakeholder Engagement: Communicates effectively with senior leaders to promote a learning-centric culture.
 </li>
 <li>
 Resilience: Maintains focus and adaptability in a fast-paced, evolving environment.
 </li>
 </ul>
 
 
</div>

Learning & Development Partner

Venco Imtiaz Contracting Co

Job Summary:The Learning &amp; Development Manager is responsible for designing, implementing, and managing training and talent development programs that enhance the technical, behavioral, and leadership capabilities of employees at all levels. The role focuses on building a performance-driven culture across construction sites, head office, and support departments by aligning learning initiatives with business goals, project requirements, and regulatory compliance.This position requires a deep understanding of construction operations, workforce skill development, competency frameworks, and UAE labor and safety standards.Key Responsibilities:<ul><li>Develop and implement the company&rsquo;s annual L&amp;D strategy aligned with organizational objectives and workforce planning.</li><li>Conduct comprehensive training needs analyses (TNA) across departments and projects to identify technical and behavioral skill gaps.</li><li>Establish competency matrices for various functions &mdash; including engineering, site supervision, HSE, QA/QC, and support staff.</li><li>Design and manage structured learning programs covering technical skills, safety compliance, leadership, and soft skills.</li><li>Coordinate with external training providers, certification bodies, and government institutions (e.g., MOHRE, KHDA, IOSH, NEBOSH).</li><li>Develop induction and onboarding programs for new hires and graduate engineers.</li><li>Introduce blended learning methods (classroom, e-learning, on-the-job training, and toolbox talks).</li><li>Implement site-based learning plans addressing construction productivity, quality, and safety performance.</li><li>Collaborate with Project Managers and HSE teams to ensure workers and supervisors receive regular safety and trade-specific training.</li><li>Support upskilling of foremen, supervisors, and engineers for career progression.</li><li>Design and roll out leadership development programs for mid-level and senior managers.</li><li>Support succession planning through structured talent reviews and individual development plans (IDPs).</li><li>Facilitate mentoring, coaching, and cross-functional development initiatives.</li><li>Measure training effectiveness through post-training assessments, feedback surveys, and performance metrics.</li><li>Maintain L&amp;D dashboards, KPIs, and compliance records for internal and external audits.</li><li>Optimize training budgets and recommend cost-effective solutions for maximum impact.</li><li>Ensure all mandatory and statutory trainings (e.g., HSE, first aid, fire safety, scaffolding) are conducted and documented per UAE regulations.</li><li>Maintain training records in ERP or HRIS systems and prepare monthly reports for management review.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field (Master&rsquo;s degree preferred).</li><li>Minimum 10&ndash;15 years of progressive HR or L&amp;D experience, preferably within the construction or engineering sector in the UAE/GCC.</li><li>Strong knowledge of adult learning principles, competency-based frameworks, and training design methodologies.</li><li>Experience in implementing e-learning platforms or digital learning systems.</li><li>Excellent communication, facilitation, and stakeholder management skills.</li><li>Certification in L&amp;D, Training Management, or Instructional Design (e.g., CIPD, ATD, SHRM) is an advantage.</li></ul>Key Competencies:<ul><li>Strategic Learning &amp; Workforce Planning</li><li>Performance &amp; Competency Management</li><li>Leadership Development</li><li>Training Evaluation &amp; ROI Measurement</li><li>Coaching &amp; Facilitation</li><li>Change Management &amp; Employee Engagement</li></ul>Job Type: Full-time

Learning and Development Manager

Sharaf Retail

<div>
 
 The role holder (Executive -Learning and Development) will manage the learning and development platform. The role holder will be responsible for LMS Management, stakeholders&rsquo; coordination, coordination with brands for organizing brand trainings, managing all MIS related to learning and development, creating engaging product content and quizzes for staff and analyzing MIS reports. Additionally, the role holder will collaborate on parallel projects.
 
 
 
 
 
 
 Roles and responsibilities
 
 
 
 
 
 <ol>
 <li>
 
 LMS Management:
 
 Platform Maintenance, User Registration and Management, Stakeholder Communication, Content Allocation support, ensuring content usage by learners, Continuous Improvement, Benchmarking and Best Practices, Customization and Personalization, Support in Evaluation, resolving the issues related to the learning platform.
 
 
 </li>
 <li>
 
 Training Need Identification:
 
 Training need Identification based on Soft-skills, Functional Skills and Technical Skills must be done in order to create the content which is required for business development through employees.
 </li>
 <li>
 
 Content Development &amp; Allocation:
 
 Create/ organize/ manage engaging and informative product content for the learning platform. Develop quizzes and assessments to evaluate user comprehension and progress. Continuously update and improve content based on business requirement.
 </li>
 <li>
 
 MIS Management:
 
 Maintain and update all MIS related to learning and development initiatives. Generate regular reports on training effectiveness, user engagement based on key performance indicators. Utilize MIS data to make data-driven decisions and recommendations.
 </li>
 <li>
 
 Stakeholder Management:
 
 Collaborate with various internal stakeholders to get the actions done as per the Training plan. Build and maintain strong relationships with key stakeholders.
 </li>
 <li>
 
 Brand Training Coordination:
 
 Liaise with brand representatives to organize brand-specific training programs and ensure the presence of the participants in the training session. Capture attendance and quiz data.
 </li>
 <li>
 
 Project Involvement:
 
 Collaborate on projects that run parallel to the core responsibilities, contributing to the overall growth and success of the department.
 </li>
 </ol>
 
 
 
 
 
 Experience (Years &amp; Field)
 
 
 
 Minimum of 2 -3 years of relevant experience
 
 
 
 Educational Qualification
 
 
 
 Graduate
 
 
 
 Skills &amp; Abilities
 
 
 <ul>
 <li>
 Proficiency in learning management systems (LMS) and e-learning tools.
 </li>
 <li>
 Advanced knowledge of MS Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with data management, reporting tools &amp; problem-solving skills
 </li>
 <li>
 Excellent interpersonal skills and the ability to work collaboratively.
 </li>
 <li>
 Attention to detail and commitment to delivering high-quality work.
 </li>
 <li>
 Adaptability and a willingness to learn and embrace new technologies.
 </li>
 <li>
 Time management and organizational skills.
 </li>
 <li>
 Proactive and results-oriented mindset.
 </li>
 </ul>
</div>

Executive -Learning and Development

Commercial Bank of Dubai

Responsibilities:<ul><li>Support the Bank's overall vision, strategy and objectives by developing appropriate learning and upskilling initiatives for employees</li><li>Identify organizational capability and behavioral gaps, providing support, guidance and recommendations on appropriate L&amp;D initiatives to Group Heads and Senior Management</li><li>Support and contribute to the design and development of the annual L&amp;D Road Map, driving the delivery through a range of different delivery methods and programs</li><li>Maintain awareness of the Bank s strategic objectives and associated business plans, incorporating changes in operating procedures and regulatory frameworks to ensure learning content is accurate and fit for purpose</li><li>Contribute towards extracting maximum value from the learning budget with a focus on quality, ROI and business impact</li><li>Lead external stakeholder management for program design, delivery and execution to ensure the learning objectives are met</li><li>Through effective L&amp;D partnering with Group Heads and Senior Management devise short, medium and long term strategies to support business capability</li><li>Research and identify external vendors that are capable of designing and delivering L&amp;D programs or initiatives that address targeted capability, skill or behavioral gaps</li><li>Effective utilization of EIF programs, pathways, classroom and e-learning, to ensure the Banks contribution is fully maximized</li><li>Undertake robust ROI evaluation to measure impact, ensure effectiveness and drive enhancements in the quality of L&amp;D programs and initiatives</li><li>Ensure the Bank s Annual Mandatory Training Programs meet regulatory requirements and is delivered in the most effective and engaging manner.</li><li>Effectively support the Banks Emiratization strategy by designing and developing L&amp;D initiatives or programs that address identified learning journeys that both support and retain the Banks UAEN population</li><li>Ensure effective deployment and management of the Bank s learning platforms to develop smart, targeted and effective learning journeys that creates high adoption and engagement amongst employees</li></ul>

Manager, Learning and Development

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Learning &amp; Development Deputy
Dubai, UAE
Parsons is looking for an amazingly talented Learning &amp; Development Deputy to join our team! In this role you will collaborate closely with and report to the EMEA L&amp;D Lead to support our colleagues across the whole of EMEA develop their skills to thrive professionally.
What You'll Be Doing:<ul><li>
Collaborate with the business to identify and address training needs across EMEA.</li><li>
Manage logistics, attendees, and scheduling for regional training programs.</li><li>
Contribute to regional learning and development initiatives and projects.</li><li>
Assist in designing structured career and learning pathways for employees.</li><li>
Maintain accurate records of training activities and provide regular reporting on progress and outcomes.</li><li>
Gather feedback and implement improvements to ensure training programs remain effective and impactful.</li><li>
Deliver and support training programs to ensure effective learning experiences.</li></ul>
What Required Skills You'll Bring:<ul><li>
Bachelor&rsquo;s degree in engineering/ human resources management/ education/ business administration or related field (or equivalent experience)</li><li>
Minimum two years experience in HR, ideally within learning and development</li><li>
Excellent organizational &amp; attention-to-detail skills.</li><li>
Proficient MS Office Suite familiarity Learning Management Systems (LMS).</li><li>
Exceptional communication and interpersonal skills</li><li>
Ability to work independently and collaboratively within team settings.</li></ul>
What Desired Skills You'll Bring:<ul><li>
Experience working within any professional training environment in a similar related role</li><li>
Passion for the development of yourself and others within a professional setting</li><li>
Certification such as CPTM (Certified Professional in Training Management) advantageous</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Learning & Development Deputy

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