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team leader

ALLIANCE SCAPE REAL ESTATE L.L.C

We&rsquo;re looking for an experienced and motivated Team Leader to guide our real estate agents toward achieving sales goals and delivering exceptional client experiences. This role requires strong leadership, excellent communication, and a proven track record in real estate sales and team management.Key Responsibilities:<ul><li>Lead, motivate, and manage a team of real estate agents to achieve sales targets.</li><li>Provide training, support, and mentorship to team members.</li><li>Develop and implement effective strategies to grow market share.</li><li>Build strong relationships with clients, developers, and stakeholders.</li><li>Ensure compliance with RERA and company standards.</li></ul>Requirements:<ul><li>Minimum 3 years of experience in real estate sales in Dubai.</li><li>Previous experience in a leadership or supervisory role.</li><li>Strong knowledge of Dubai&rsquo;s property market and trends.</li><li>Excellent communication, negotiation, and organizational skills.</li></ul>What We Offer:<ul><li>Attractive commission structure .</li><li>Supportive management and growth opportunities.</li><li>Professional and dynamic work environment.</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthApplication Question(s):<ul><li>Visa Status?</li></ul>Experience:<ul><li>real estate: 2 years (Required)</li></ul>

Team Leader

<div>Who we are:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain. 
What you'll be doing:
The role requires expertise in Fleet management systems and software, Vehicle maintenance and repair procedures, Regulatory compliance (RTA, traffic laws), Fleet operations and logistics management, Vehicle tracking and monitoring systems, Fuel management and optimization, Toll management and account administration, Vehicle inspection and safety procedures, Fleet budgeting and cost control, Knowledge of vehicle specifications and configurations, Workshop management and coordination, Technical knowledge of vehicles and systems, Distribution permits and related documentation.
Accountabilities &amp; Responsibilities
Managing a fleet of 200+ company commercial vehicles across all Emirates
Vehicle Scheduling &amp; Allocation<ul><li>
Plan, coordinate, and optimize deployment of 200+ vehicles</li><li>
Meet operational, logistical, and distribution requirements across all Emirates</li></ul>
Vehicle Maintenance &amp; Repairs<ul><li>
Oversee preventive maintenance schedules</li><li>
Manage breakdown repairs efficiently</li><li>
Ensure regular inspections for safety, reliability, and compliance</li></ul>
Regulatory Compliance<ul><li>
Ensure adherence to UAE transport regulations</li><li>
Manage vehicle licensing, insurance, and registration</li><li>
Comply with road safety and distribution standards</li></ul>
Distribution Permits Management<ul><li>
Manage permits for food, non-food, and medicine distribution</li></ul>
What we need:<ul><li>
2+ years of experience in fleet services and/or fleet operations</li><li>
Valid UAE driving license</li><li>
Strong working knowledge of UAE traffic and transportation regulations</li><li>
Proficient in MS Excel for reporting and operational tracking</li></ul></div>

Team Leader - Fleet

Right Value Real Estate

We are looking for a high-performing Team Leader &ndash; Off-Plan to drive sales excellence, lead a dynamic team of property consultants, and build strong relationships with top developers in Dubai.This role is ideal for a results-driven leader with deep off-plan market knowledge and proven team management experience.Key Responsibilities<ul><li>Lead, motivate, and manage a team of Off-Plan Property Consultants to achieve monthly and quarterly sales targets</li><li>Develop and execute effective sales strategies for off-plan projects across Dubai</li><li>Maintain strong relationships with major developers and ensure priority access to new launches</li><li>Monitor team performance, KPIs, pipelines, and closing ratios</li><li>Provide ongoing coaching, training, and mentoring to maximize team productivity</li><li>Conduct regular sales meetings, training sessions, and performance reviews</li><li>Support the team in negotiations, deal structuring, and closing high-value transactions</li><li>Ensure full compliance with RERA regulations, company policies, and ethical standards</li><li>Coordinate closely with marketing and management to align sales campaigns and project launches</li></ul>Requirements<ul><li>Minimum 3&ndash;5 years of experience in Dubai Off-Plan Real Estate</li><li>Proven experience as a Team Leader or Senior Property Consultant</li><li>Strong network with developers and deep knowledge of Dubai off-plan projects</li><li>Excellent leadership, communication, and negotiation skills</li><li>Target-driven mindset with a strong track record of sales performance</li><li>Ability to train, inspire, and retain high-performing sales talent</li><li>RERA certification is mandatory</li><li>Fluent in Arabic English &amp; French will be a plus</li></ul>Job Type: Full-timePay: From AED8,000.00 per monthApplication Question(s):<ul><li>Do you have a strong team ready to join with you? </li></ul>Experience:<ul><li>Team Leader Off Plan : 5 years (Required)</li></ul>Language:<ul><li>Arabic &amp; English / French will be a plus (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Team Leader / Off plan

Beverly Hills Specialist Hospital

role Summary:The Team Leader is responsible for managing and supervising the call center and social media teams handling cosmetic surgery and aesthetic procedure inquiries. The role ensures high-quality patient communication, lead conversion, appointment booking, and overall patient experience while maintaining compliance with DHA regulations and hospital policies. The Team Leader also works closely with marketing, doctors, nurses, and patient coordinators to optimize patient satisfaction, engagement, and hospital reputation.Key Responsibilities:Call Center &amp; Team Management:<ul><li>Supervise and support call center agents handling cosmetic and aesthetic inquiries.</li><li>Monitor inbound/outbound calls, WhatsApp, emails, and online leads.</li><li>Ensure accurate and up-to-date information is provided regarding cosmetic surgeries and procedures.</li><li>Track leads, conversions, and appointment booking performance.</li><li>Train staff on scripts, patient communication, confidentiality, and social media etiquette.</li><li>Handle escalated patient concerns professionally and promptly.</li><li>Conduct regular team performance reviews and coaching sessions.</li></ul>Social Media &amp; Digital Engagement:<ul><li>Supervise patient interactions across all social media channels (Instagram, Facebook, WhatsApp, TikTok, etc.).</li><li>Ensure timely responses to inquiries, comments, and messages.</li><li>Maintain brand-compliant and professional communication online.</li><li>Monitor social media trends and patient engagement metrics.</li><li>Provide feedback to marketing for content improvement based on patient queries and trends.</li></ul>Patient Relationship Management:<ul><li>Maintain high standards of patient experience from first contact to post-procedure follow-up.</li><li>Build trust and rapport with prospective and existing patients.</li><li>Ensure proper follow-up and patient retention strategies are implemented.</li></ul>Reporting &amp; Analytics:<ul><li>Prepare daily and weekly performance reports for call center and social media activities.</li><li>Provide insights to improve lead conversion, patient experience, and social media engagement.</li><li>Identify trends in patient inquiries and suggest process improvements.</li></ul>Compliance &amp; Risk Management:<ul><li>Ensure adherence to DHA regulations, hospital policies, and patient confidentiality standards.</li><li>Maintain proper documentation of all patient interactions.</li><li>Quickly identify and escalate potential PR issues or patient dissatisfaction.</li><li>Ensure patient safety and confidentiality in all digital and telecommunication interactions.</li></ul>Technology &amp; Process Improvement:<ul><li>Oversee effective use of CRM systems to track patient interactions, leads, and follow-ups.</li><li>Implement automation where possible to improve efficiency (reminders, follow-ups, notifications).</li><li>Suggest workflow enhancements to reduce missed or delayed follow-ups.</li></ul>Collaboration:<ul><li>Coordinate with doctors, nurses, patient coordinators, and marketing teams for accurate responses and scheduling.</li><li>Work with marketing to align social media campaigns with patient inquiries.</li></ul>Key Performance Indicators (KPIs):Call Handling &amp; Response:<ul><li>Average response time to calls and messages (&le; 30 seconds for calls, &le; 1 hour for social media)</li><li>Percentage of calls/messages answered (target &ge; 95%)</li><li>Average call duration maintaining quality</li></ul>Lead Conversion &amp; Appointment Scheduling:<ul><li>Number of inquiries converted to consultations/appointments</li><li>Conversion rate (inquiries &rarr; booked appointments)</li><li>Follow-up completion rate for pending leads (target: 100%)</li></ul>Customer Satisfaction &amp; Brand Image:<ul><li>Patient satisfaction scores (calls, WhatsApp, social media interactions)</li><li>Escalated complaints resolved within SLA (target &ge; 90% within 24 hours)</li><li>Social media engagement and reputation management</li></ul>Team Performance:<ul><li>Adherence to call scripts, SOPs, and social media guidelines</li><li>Agent productivity (calls handled, leads followed up, appointments booked)</li><li>Training completion rate for team members</li><li>Staff satisfaction and engagement scores</li></ul>Reporting &amp; Analytics:<ul><li>Accuracy and timeliness of daily/weekly reports</li><li>Insights provided to improve conversion rates and patient engagement</li><li>Implementation of process improvements based on performance data</li></ul>Compliance &amp; Documentation:<ul><li>Adherence to hospital policies and DHA regulations</li><li>Proper documentation of all patient interactions</li><li>Maintenance of confidentiality and data security</li></ul>Patient Retention &amp; Follow-up:<ul><li>Percentage of patients returning for follow-up consultations or treatments</li><li>Social media lead quality (qualified leads converted to appointments)</li></ul>Process Improvement Metrics:<ul><li>Number of workflow enhancements implemented based on call/social feedback</li><li>Reduction in missed or delayed follow-ups</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: From AED5,500.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Hospital : 1 year (Preferred)</li><li>clinic: 1 year (Preferred)</li><li>cosmatic: 1 year (Preferred)</li></ul>Language:<ul><li>arabic (Preferred)</li></ul>

Call Center Team Leader

Deliveroo

<div>About Deliveroo
Deliveroo is on a mission to be the definitive food company. We want to be the platform that people turn to whenever they think about food. We continue to operate in a competitive marketplace, but have achieved so much over the past year, including significant growth in our Hop, Grocery, Editions, Signature &amp; Plus businesses.
We continue to innovate and challenge ourselves on what we should deliver next to achieve our mission. We are investing and building out teams to help us launch new innovative products. It's an exciting time to join, and while we have made great progress, we are just getting started!
Deliveroo Editions
We are on a mission to be the definitive food company. With a dash of hard work, a sprinkle of teamwork, and a whole dollop of creativity, we created &ldquo;Editions,&rdquo; which is our &lsquo;dark kitchens&rsquo; business. We have partnered with some fantastic restaurants such as Wagamama, Starbucks, Pho, and Gourmet Burger Company to help further connect them with hungry customers.
Delivery-only kitchens have never been higher profile or more valuable for improving service and selection for customers. Deliveroo Editions were the world's first delivery-only kitchens, and we are still the market leaders in helping our restaurant partners succeed. What&rsquo;s even more exciting is that we&rsquo;re expanding our portfolio further.
Great people help to drive our business forward, and we are always looking for more to join our sites. If you don&rsquo;t have the exact experience, that&rsquo;s okay, we&rsquo;d still love to hear from you. Does this sound tasty to you? Take a look at this role and apply below to join the Roo family.
The Role
The role of the Site Team Leader is to support Site Management in achieving the highest performance possible within their respective site. This includes maximising customer satisfaction, optimising productivity, maintaining strong stock accuracy, tightly controlling inventory, and minimising all wastage.
The Site Team Leader must also contribute to a positive and cooperative working
environment for all colleagues, ensuring at all times the tasks they are completing and delegating are done in a safe, legal,l and compliant manner. The Site Team Leader is responsible for running their shift most efficiently and effectively, delivering operational excellence.
What You&rsquo;ll be Doing<ul><li>
Lead through your respective team, working closely with the site management to achieve all company objectives and goals. This will require an ability to effectively prioritise tasks and activities on shift whilst retaining the ability to get stuck in!</li><li>
Supervise compliance with company standard operating procedures (SOPs) through robust supervision and impactful coaching.</li><li>
Communicate professionally and effectively with our Deliveroo riders.</li><li>
Effectively operate and oversee the dispatch, ensuring the accurate handling of orders to riders and minimising mistakes over peak periods.</li><li>
Ensure all deliveries are handled in line with company expectations and policies.</li><li>
Work collaboratively with Site Management teams with the ability to communicate professionally and openly with other stakeholders.</li><li>
Drive strong standards within your site, adhering to high levels of food safety and compliance in addition to delivering a clean, tidy, organised site environment.</li><li>
Maintain good relations to uphold Deliveroo&rsquo;s positive reputation with all external parties. e.g. neighbours, landlords, contractors etc.</li><li>
Complete H&amp;S checks and ensure that employees are diligently adhering to company policies and procedures throughout their shifts.</li><li>
Supervise accurate timekeeping, ensuring team members appropriately record their shifts, take breaks as per policy, and adhere to working time directive requirements.</li></ul>
Requirements<ul><li>
Previous experience in a similar environment is preferred, but not essential</li><li>
Strong hands-on mentality and oriented</li><li>
Comfortable working in a fast-paced environment</li><li>
Proven track record of consistently hitting KPI targets</li><li>
Demonstrated leadership and experience in training other associates</li><li>
Ability to run shifts on their own</li><li>
Contribute to a positive working environment</li><li>
Good communication skills and a good proficiency in both written and spoken English</li></ul>
Workplace &amp; Benefits 
 
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information. 
 
Diversity 
 
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don&rsquo;t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.</div>

Editions Site Operations Team Leader

MIEYAR REAL ESTATE

We&rsquo;re Hiring: Team Leader &ndash; Secondary Market (Resale)Mieyar Real Estate is expanding, and we are looking for an experienced Team Leader &ndash; Secondary Market to join our fast-growing team in Dubai.Requirements:<ul><li>Proven experience as a Team Leader in secondary (resale) real estate</li><li>Own team of minimum 3 agents</li><li>Strong drive to perform, grow, and consistently achieve targets</li><li>Leadership mindset with high performance standards</li></ul>What We Offer:<ul><li>Dedicated listings administrators</li><li>Dedicated contract administrators</li><li>Verified access to Bayut &amp; Dubizzle</li><li>Paid property databases</li><li>Company-provided SIM cards</li><li>Attractive commission structure</li><li>Commission increases with target achievement</li><li>In-house study department to support clients with legal and life-related matters</li><li>A professional, supportive, and rapidly growing work environment</li></ul>About Mieyar Real EstateMieyar Real Estate is a leading property consultancy in Dubai, dedicated to providing exceptional real estate services across both primary and secondary markets. With a strong focus on client satisfaction, professionalism, and market expertise, we help buyers, sellers, and investors achieve their property goals efficiently and confidently.Our team of experienced agents and specialists is supported by dedicated administrative staff, verified property databases, and in-house legal and study departments, ensuring a seamless experience for both our clients and team members.At Mieyar Real Estate, we foster a professional, growth-oriented, and supportive environment, empowering our team to succeed while delivering trusted real estate solutions to our valued clients.Interested candidates: Please send your CV or contact us at +971 52 163 4289Job Type: Full-timePay: AED5,000.00 - AED8,000.00 per month

Real Estate Team Lead (Secondary)

Digipay

We are looking for a Quality Analyst (Sales) to evaluate sales calls and processes, ensure adherence to quality and compliance standards, and help improve conversion rates and customer experience.Key Responsibilities<ul><li>Monitor and evaluate inbound and outbound sales calls</li><li>Assess sales pitch, product knowledge, probing, objection handling, and closing skills</li><li>Ensure compliance with sales scripts, policies, and regulatory guidelines</li><li>Provide structured feedback and coaching to sales agents</li><li>Identify quality gaps and suggest improvement actions</li><li>Prepare daily, weekly, and monthly quality reports</li><li>Participate in calibration and training sessions</li></ul>We are seeking an experienced Sales Team Leader to manage, motivate, and drive a team of sales executives to achieve targets while maintaining high-quality customer interactions.Key Responsibilities<ul><li>Manage and supervise a team of sales executives</li><li>Drive daily, weekly, and monthly sales targets</li><li>Monitor performance metrics such as conversion, talk time, and revenue</li><li>Conduct regular coaching, feedback, and performance reviews</li><li>Handle escalated sales and customer issues</li><li>Coordinate with QA and training teams to improve performance</li><li>Track attendance, discipline, and team productivity</li><li>Prepare performance reports for management</li></ul>Job Types: Full-time, Permanent, Contract, FresherPay: AED2,500.00 - AED2,800.00 per month

Quality Analyst nd TL ( Hindi, sales team )

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