learning & quality manager

maintenance supervisor Jobs in Kuwait City

maintenance supervisor

production manager

quality control/assurance inspector Jobs in Kuwait City

quality control/assurance inspector

learning quality manager

IHG Hotels & Resorts

<div>
 <ul>
 <li>
 Conduct regular Training Needs Analysis (TNA) for the hotel and develop training plans aligned with business needs and IHG standards.
 </li>
 <li>
 Plan, coordinate, and implement training programs in line with the regional and hotel Training Calendar.
 </li>
 <li>
 Deliver IHG technical training and development workshops across all job bands.
 </li>
 <li>
 Train departmental trainers and supervisors on effective training techniques and facilitation skills.
 </li>
 <li>
 Prepare structured training plans for new colleagues and support onboarding initiatives.
 </li>
 <li>
 Create and maintain a talent pool of high-potential colleagues based on performance appraisals.
 </li>
 <li>
 Support management and leadership development programs, including PDP-related initiatives.
 </li>
 <li>
 Collaborate with external training providers, brand teams, and corporate L&amp;D teams to ensure effective program delivery.
 </li>
 <li>
 Develop and produce training materials to support learning initiatives.
 </li>
 <li>
 Lead the implementation of IHG quality tools, brand standards, and new initiatives.
 </li>
 <li>
 Facilitate branded and luxury service training to enhance the guest experience and brand delivery.
 </li>
 <li>
 Educate colleagues on brand standards and ensure departmental compliance through training.
 </li>
 <li>
 Conduct service quality, brand standards, and product knowledge audits with department heads.
 </li>
 <li>
 Support annual quality evaluation audits and guest experience evaluations, ensuring corrective actions are implemented.
 </li>
 <li>
 Ensure compliance with new or updated brand standards on a bi-annual basis.
 </li>
 <li>
 Monitor cross-training progress and recommend internal applications for suitable vacancies.
 </li>
 <li>
 Evaluate the effectiveness of training programs and departmental trainers&rsquo; performance.
 </li>
 <li>
 Support colleagues&rsquo; personal development plans (PDPs) through targeted training interventions.
 </li>
 <li>
 Analyze hotel guest feedback and satisfaction data from multiple platforms.
 </li>
 <li>
 Identify root causes of service issues and recommend improvement actions to leadership.
 </li>
 <li>
 Support operational teams with initiatives that enhance guest satisfaction and business performance.
 </li>
 <li>
 Maintain and update training and development databases.
 </li>
 <li>
 Produce training, quality, and evaluation reports with actionable recommendations.
 </li>
 <li>
 Manage training administration and budget-related documentation.
 </li>
 <li>
 Prepare evaluation summaries and provide structured feedback to stakeholders.
 </li>
 <li>
 Support the IHG culture by promoting Winning Ways:
 
 
 </li>
 </ul>
 Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference, and Work Better Together.
 
 
 <ul>
 <li>
 Participate in hotel initiatives, special events, and community activities.
 </li>
 <li>
 Perform other duties as assigned by the Personnel Manager, HR Director, or Hotel Management.
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

Learning & Quality Manager

<div><ul><li>Conduct regular Training Needs Analysis (TNA) for the hotel and develop training plans aligned with business needs and IHG standards.</li><li>Plan, coordinate, and implement training programs in line with the regional and hotel Training Calendar.</li><li>Deliver IHG technical training and development workshops across all job bands.</li><li>Train departmental trainers and supervisors on effective training techniques and facilitation skills.</li><li>Prepare structured training plans for new colleagues and support onboarding initiatives.</li><li>Create and maintain a talent pool of high-potential colleagues based on performance appraisals.</li><li>Support management and leadership development programs, including PDP-related initiatives.</li><li>Collaborate with external training providers, brand teams, and corporate L&amp;D teams to ensure effective program delivery.</li><li>Develop and produce training materials to support learning initiatives.</li></ul><div>
</div><ul><li>Lead the implementation of IHG quality tools, brand standards, and new initiatives.</li><li>Facilitate branded and luxury service training to enhance the guest experience and brand delivery.</li><li>Educate colleagues on brand standards and ensure departmental compliance through training.</li><li>Conduct service quality, brand standards, and product knowledge audits with department heads.</li><li>Support annual quality evaluation audits and guest experience evaluations, ensuring corrective actions are implemented.</li><li>Ensure compliance with new or updated brand standards on a bi-annual basis.</li></ul><div>
</div><div></div><ul><li>Monitor cross-training progress and recommend internal applications for suitable vacancies.</li><li>Evaluate the effectiveness of training programs and departmental trainers&rsquo; performance.</li><li>Support colleagues&rsquo; personal development plans (PDPs) through targeted training interventions.</li></ul><div>
</div><ul><li>Analyze hotel guest feedback and satisfaction data from multiple platforms.</li><li>Identify root causes of service issues and recommend improvement actions to leadership.</li><li>Support operational teams with initiatives that enhance guest satisfaction and business performance.</li></ul><div>
</div><ul><li>Maintain and update training and development databases.</li><li>Produce training, quality, and evaluation reports with actionable recommendations.</li><li>Manage training administration and budget-related documentation.</li><li>Prepare evaluation summaries and provide structured feedback to stakeholders.</li></ul><div>
</div><ul><li>Support the IHG culture by promoting Winning Ways:</li></ul><div>
Do the Right Thing, Show We Care, Aim Higher, Celebrate Difference, and Work Better Together.</div><ul><li>Participate in hotel initiatives, special events, and community activities.</li><li>Perform other duties as assigned by the Personnel Manager, HR Director, or Hotel Management.</li></ul><div>
</div><div></div>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Courtyard by Marriott

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 26066208
 
 
 
 Job Category
 
 Loss Prevention &amp; Security
 
 
 
 Location
 
 Al Shuhada Street, Kuwait City, Kuwait, Kuwait, 15463VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees.
 
 
 Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualifications
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 2 years of related work experience.
 
 
 Supervisory Experience: At least 1 year of supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 At Courtyard, we&rsquo;re passionate about better serving the needs of travelers everywhere. It&rsquo;s what inspired us to create the first hotel designed specifically for business travelers, and it&rsquo;s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We&rsquo;re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve &ndash; all while having fun.
 
 
 In joining Courtyard, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Loss Prevention Supervisor

Alshaya Group

Position Title: Sr. Civil EngineerLocation: Kuwait Company: Loloah Alshaya General Trading &amp; Contracting Company Department: Civil / Engineering Reporting To: Project Manager / Construction ManagerPosition Overview:Loloah Alshaya General Trading &amp; Contracting Company is seeking an experienced and highly capable Sr. Civil Engineer to oversee and manage civil construction activities across multiple projects. The ideal candidate should possess strong technical expertise, leadership skills, and extensive experience in site execution, project coordination, and quality control. The role requires the ability to manage teams, ensure compliance with project specifications, and deliver projects within schedule and budget.Key Responsibilities:<ul><li>Supervise and manage all civil construction activities including structural, finishing, and infrastructure works.</li><li>Review project drawings, specifications, BOQs, and method statements for proper execution.</li><li>Coordinate with consultants, subcontractors, and internal departments to ensure smooth workflow.</li><li>Monitor project progress, manpower, material usage, and site productivity.</li><li>Ensure compliance with safety regulations, quality standards, and Kuwait Municipality requirements.</li><li>Prepare technical reports, site progress reports, and project documentation.</li><li>Resolve technical and construction-related issues on-site efficiently.</li><li>Conduct inspections and ensure works are completed according to approved standards.</li><li>Assist in project planning, scheduling, and resource allocation.</li><li>Support project handover and close-out documentation.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Civil Engineering.</li><li>Minimum 7&ndash;10 years of experience in civil construction and project execution.</li><li>Strong knowledge of structural works, finishing works, and site coordination.</li><li>Proficiency in AutoCAD, MS Office, and project management tools.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Familiarity with Kuwait construction standards and authority regulations.</li><li>Ability to manage multiple tasks and work under pressure.</li><li>Kuwait residency with transferable visa preferred.</li><li>Kuwait Engineering Society active membership is required.</li></ul>Top 5 Essential Skills:<ul><li>Project &amp; Site Management &ndash; Ability to lead construction activities and site teams effectively.</li><li>Technical Drawing Interpretation &ndash; Strong understanding of civil and structural drawings.</li><li>Problem Solving &ndash; Capability to resolve technical and operational issues quickly.</li><li>Team Leadership &ndash; Managing engineers, supervisors, subcontractors, and labor teams efficiently.</li><li>Quality &amp; Safety Compliance &ndash; Ensuring all works meet safety standards and project specifications.</li></ul>Job Category:Engineering &amp; ConstructionJob Sub-Category:Civil Engineering / Site ManagementInterview Process:All applicants will go through the following three-stage interview process:<ul><li>HR Round &ndash; Overview of the company, role, and initial background screening.</li><li>Technical Round &ndash; Assessment of engineering expertise, project execution knowledge, and problem-solving ability.</li><li>Managerial Round &ndash; Final review of leadership capabilities, communication skills, and project management experience.</li></ul>Pay: KD650.000 - KD750.000 per monthWork Location: In person

Sr. Civil Engineer

Accor

<div>
 
 Company Description
 
 
 
 
 Join
 
 
 us at Accor,
 
 
 where
 
 
 life pulses
 
 
 with
 
 
 passion!
 
 
 
 As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
 
 
 By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
 
 
 You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
 
 
 You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
 
 
 Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.
 
 
 
 Hospitality
 
 
 is
 
 
 a
 
 
 work
 
 
 of
 
 
 heart
 
 
 ,
 
 
 
 
 Join
 
 
 us and
 
 
 become
 
 
 a
 
 
 Heartist
 
 
 &reg;.
 
 
 
 
 Job Description
 
 
 
 **Job Responsibilities:**
 
 
 <ul>
 <li>
 Ensures every guest receives full attention, courteous service, and exceptional care throughout their dining experience
 </li>
 <li>
 Leads and maintains a disciplined, well-organized team that adheres to all service standards, general service requirements, and cleaning checklists
 </li>
 <li>
 Provides on-the-job training and development to employees, including trainees and bus staff, with direct presence to correct mistakes on the spot and establish individual training programs tailored to each team member's needs
 </li>
 <li>
 Maintains strict standards for staff appearance, uniforms, grooming, and professional presentation
 </li>
 <li>
 Organizes assigned stations (Breakfast/Lunch/Dinner) for cleanliness, proper setup, and equipment readiness according to established manuals
 </li>
 <li>
 Oversees order taking, ensures accuracy, and actively participates in sales efforts and guest relations
 </li>
 <li>
 Maintains continuous communication between restaurant and kitchen operations
 </li>
 <li>
 Handles guest complaints promptly by escalating to the Restaurant Manager or Assistant F&amp;B Manager
 </li>
 <li>
 Ensures all staff are informed of current promotions, menu specialties, and sales activities
 </li>
 <li>
 Ensures careful handling of all restaurant materials and controls inventory of dishes, glassware, and serviceware; identifies and removes chipped, broken, or cracked items from service
 </li>
 <li>
 Keeps all restaurant furnishings clean and polished in accordance with the established cleaning schedule
 </li>
 <li>
 Monitors all furniture and equipment; submits maintenance requests for damaged items and ensures timely repairs
 </li>
 <li>
 Controls and reports all defective lighting, fixtures, and other electrical matters to management
 </li>
 <li>
 Assists with end-of-month and end-of-year inventory counts in assigned areas of responsibility
 </li>
 <li>
 Demonstrates thorough familiarity with all emergency procedures and ensures all team members are informed of and understand pertinent emergency protocols
 </li>
 <li>
 Ensures compliance with all company guidelines and operational policies
 </li>
 <li>
 Performs additional duties as assigned by the F&amp;B Manager and management team
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 **Required Qualifications:**
 
 
 <ul>
 <li>
 Minimum five years of progressive experience in food and beverage service within 5-star hotel or fine dining establishments
 </li>
 <li>
 Proven supervisory or leadership experience managing service teams
 </li>
 <li>
 Fluent command of English and at least one additional language commonly used by staff
 </li>
 <li>
 Strong knowledge of food and beverage service standards, protocols, and best practices
 </li>
 <li>
 Proficiency with point-of-sale (POS) systems, particularly Micros
 </li>
 <li>
 Competency in Microsoft Office applications (Excel, Word, Outlook)
 </li>
 <li>
 Excellent interpersonal and communication skills with the ability to interact professionally with guests and staff at all levels
 </li>
 <li>
 Demonstrated ability to train, mentor, and develop team members
 </li>
 <li>
 Strong problem-solving and conflict resolution capabilities
 </li>
 <li>
 Knowledge of health, safety, and emergency procedures relevant to food service operations
 </li>
 <li>
 Ability to maintain composure and deliver exceptional service in high-pressure environments
 </li>
 <li>
 Physical capability to stand for extended periods and perform duties throughout assigned shifts
 </li>
 <li>
 Flexibility to work varied shifts, including evenings, weekends, and holidays as required
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certification in food safety and hygiene
 </li>
 <li>
 Experience in luxury hospitality or Michelin-starred establishments
 </li>
 <li>
 Knowledge of wine service and beverage pairing
 
 
 </li>
 </ul>
 Additional Information
 
 
 
 WHY WORK FOR ACCOR
 
 
 
 <ul>
 <li>
 Develop your talent through Accor&rsquo;s learning programs.
 </li>
 <li>
 Opportunity to grow within your property and across the world!
 </li>
 <li>
 Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.
 
 
 </li>
 </ul>
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>

Food &Beverage Captain

Grand Hyatt Kuwait City

<div><div><h2 class="jobSectionHeader">Summary</h2>
<div>The Assistant Manager Stewarding - Banquets/Catering assists in the oversight of the entire banquet and catering services department of the hotel's stewarding department which includes staffing, training, scheduling and ensuring high quality services.
The ideal candidate will be primarily responsible in managing the department as an efficient, and productive cost and service centre ensuring a smooth outdoor catering operation and therefore contribute to maximizing guest satisfaction consistent with Hyatt International standards, through planning, organizing, directing, and controlling the stewarding operation and administration 
</div></div><div><h2 class="jobSectionHeader">Qualifications</h2>
<div><ul><li>Hotel experience and a thorough understanding of all levels of banquet service.</li>
<li>Strong result oriented, people management, and leadership skill.</li>
<li>Effective communication skills to liaise with other departments.</li>
<li>Ability to work well under pressure and keep calm in difficult situations</li>
<li>Proactive work style</li></ul></div></div></div>

Assistant Manager - Stewarding

CSP Pharmaceuticals W.L.L.

Job Summary: CSP Pharmaceuticals W.L.L. is seeking a Senior Pharmaceutical Operations Manager to oversee end-to-end pharmaceutical operations, including supply chain coordination, regulatory compliance, distribution, and operational efficiency. This role is responsible for ensuring the safe, compliant, and efficient delivery of pharmaceutical products while optimizing operational performance. If you are an experienced pharmaceutical operations leader with strong regulatory and supply chain knowledge, this is a key opportunity in Kuwait&rsquo;s healthcare sector.What you'll do:<ul><li>Oversee daily pharmaceutical operations including warehousing, distribution, and inventory control</li><li>Ensure compliance with pharmaceutical regulations, quality standards, and licensing requirements</li><li>Manage supply chain processes including procurement, forecasting, and stock management</li><li>Coordinate with suppliers, distributors, and healthcare partners</li><li>Monitor cold chain logistics and product storage conditions where applicable</li><li>Implement operational policies, SOPs, and quality assurance procedures</li><li>Track KPIs related to supply efficiency, delivery timelines, and product availability</li><li>Lead and manage operations teams including warehouse and logistics staff</li><li>Support audits, inspections, and regulatory reporting requirements</li><li>Collaborate with sales, finance, and regulatory teams for smooth operations</li></ul>Requirements:<ul><li>Experience in pharmaceutical operations, healthcare supply chain, or distribution</li><li>Strong knowledge of pharmaceutical regulations and compliance standards</li><li>Experience in inventory management and logistics (cold chain experience is an advantage)</li><li>Strong leadership and team management skills</li><li>Excellent organizational and problem-solving abilities</li><li>Ability to manage sensitive and regulated product environments</li><li>Strong communication and stakeholder coordination skills</li><li>Familiarity with ERP or pharmaceutical management systems is an advantage</li></ul>Why work with us:<ul><li>Join a growing pharmaceutical company contributing to healthcare delivery</li><li>Opportunity to lead critical pharmaceutical operations and supply chain systems</li><li>Strong focus on compliance, quality, and operational excellence</li><li>Career growth into senior healthcare or regional operations leadership roles</li><li>Competitive compensation aligned with industry standards</li></ul>Pay: KD2,400.000 - KD4,500.000 per monthWork Location: In person

Senior Pharmaceutical Operations Manager

Explore 30+ Learning quality manager in Kuwait City this June. Find roles across top companies and apply now to boost your career.

30 learning quality manager jobs In Kuwait City

Learning & Quality Manager

Learning & Quality Manager

Loss Prevention Supervisor

Sr. Civil Engineer

Food &Beverage Captain

Assistant Manager - Stewarding

Senior Pharmaceutical Operations Manager