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account advisor - content - quality check Jobs in Cairo

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legal advisor

Deloitte

<div>
 
 About Deloitte:
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 The Contentious Matters Legal Advisor will support the Contentious Matters Leader to serve the internal business by helping manage the current contentious matters workload and prevent new contentious matters from escalating.
 
 
 
 The successful candidate&rsquo;s key responsibilities include, but are not limited to, the following:
 
 
 
 <ul>
 <li>
 Assisting with monthly reporting obligations.
 </li>
 <li>
 Maintaining a detailed and updated database of all contentious matters.
 </li>
 <li>
 Preparing the relevant internal reports by extracting the necessary information from the database.
 </li>
 <li>
 Maintaining case files on SharePoint and ensuring that all files are properly organized and up to date.
 </li>
 <li>
 Diarizing deadlines and important dates.
 </li>
 <li>
 Drafting emails and maintaining accurate records within the case management system
 </li>
 <li>
 Email and case management.
 </li>
 <li>
 Assisting in the streamlining of processes (including drawing up forms and templates for internal circulation).
 </li>
 <li>
 Putting together PowerPoints and running case statistics.
 </li>
 <li>
 Conducting legal research.
 </li>
 <li>
 Analyzing facts, gathering evidence, and preparing legal memorandums.
 </li>
 <li>
 Preparing summary notes on points of law, legislative amendments, and case law.
 </li>
 <li>
 Reviewing pleadings.
 </li>
 <li>
 Preparing letters of demand.
 </li>
 <li>
 Drafting legal notices
 </li>
 <li>
 Providing general advice on legal issues.
 </li>
 <li>
 Handling A to Z of simple cases.
 </li>
 <li>
 Assisting the Contentious Matters Team in the preparation of internal training sessions on issues surrounding contentious matters (including risk mitigation).
 </li>
 <li>
 Monitoring legal developments across the Middle East and Cyprus and reporting back into the Contentious Matters Team.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Team and the internal function as required from time to time.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Leader and external counsel as required from time to time.
 </li>
 <li>
 Working with the Contentious Matters Leader on developing and enhancing policies and guidelines to ensure compliance with laws and regulations across multiple Middle East jurisdictions.
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree in Law from a common law jurisdiction. Additional civil law qualification will be considered an advantage.
 </li>
 <li>
 At least 2 years&rsquo; post admission experience at a reputable law firm, preferably in the UK, US, Australia, or Canada. Additional experience working in a civil law environment will be considered an advantage.
 </li>
 <li>
 Excellent organization and planning skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Strong computer literacy, including Microsoft Word, Excel, PowerPoint.
 </li>
 <li>
 Excellent command of the English language, both verbal and written.
 </li>
 <li>
 An ability to build relationships with the relevant stakeholders.
 </li>
 <li>
 A keenness to learn about different stakeholder sectors.
 </li>
 <li>
 General proactivity in all areas of work.
 </li>
 </ul>
</div>

Experienced Associate | Contentious Matters Legal Advisor | Jordan/Lebanon/Egypt

Dkhoon Emirates

<div>
 
 
 Job Title: International Legal Officer
 
 
 
 
 Location: Egypt
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 
 We are looking for an experienced International Legal Officer to join our team in Egypt. The successful candidate will provide legal support for the company's international operations, ensuring compliance with applicable laws, reviewing commercial agreements, and managing legal matters across multiple jurisdictions.
 
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
 <ul>
 
 <li>
 
 Draft, review, and negotiate commercial contracts, NDAs, supplier agreements, and service contracts.
 
 </li>
 
 <li>
 
 Ensure compliance with Egyptian laws and international legal requirements.
 
 </li>
 
 <li>
 
 Provide legal advice on corporate, commercial, labor, and regulatory matters.
 
 </li>
 
 <li>
 
 Coordinate with external legal counsel and government authorities.
 
 </li>
 
 <li>
 
 Support company registrations, licensing, and corporate governance activities.
 
 </li>
 
 <li>
 
 Monitor legal and regulatory updates affecting international business operations.
 
 </li>
 
 <li>
 
 Assist in resolving legal disputes and managing litigation when required.
 
 </li>
 
 <li>
 
 Develop and maintain legal policies, procedures, and compliance documentation.
 
 </li>
 
 <li>
 
 Conduct legal research and provide practical recommendations to management.
 
 </li>
 
 <li>
 
 Maintain organized legal records and documentation.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications :
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor's degree in Law (LL.B.) from a recognized university.
 
 </li>
 
 <li>
 
 3&ndash;5 years of experience in corporate, commercial, or international legal affairs.
 
 </li>
 
 <li>
 
 Strong knowledge of Egyptian corporate and labor laws.
 
 </li>
 
 <li>
 
 Experience reviewing and drafting contracts in English and Arabic.
 
 </li>
 
 <li>
 
 Excellent legal research, analytical, and negotiation skills.
 
 </li>
 
 <li>
 
 Strong communication and interpersonal skills.
 
 </li>
 
 <li>
 
 Ability to manage multiple priorities and work under pressure.
 
 </li>
 
 <li>
 
 Fluent in English and Arabic (written and spoken).
 
 </li>
 </ul>
</div>

International Legal Officer

African Export-Import Bank (Afreximbank)

<div>
 Reporting to the Director, Banking Legal Services, the Manager, Banking Legal Services will support the Legal Department in contributing to the Bank's mission of expanding and diversifying African trade, increasing Africa's share of global trade, and operating as a first-class, profit-oriented, socially responsible financial institution and Centre of Excellence in African trade matters.
 
 
 The role will also provide strategic direction and lead the development of the Bank's legal services delivery strategy, ensuring that legal support is managed with a long-term perspective and aligned with the Bank's overall business strategy.
 
 
 
 Main Responsibilities
 
 
 
 The Manager, Banking Legal Services will be responsible for:
 
 
 <ul>
 <li>
 Providing advice to the Bank and its subsidiaries on a broad range of banking and finance matters, ensuring the delivery of tailored and commercially focused legal solutions
 </li>
 <li>
 Providing legal and strategic advice to the Bank and its subsidiaries on special projects and initiatives, while identifying potential legal risks
 </li>
 <li>
 Participating in the planning, organisation and implementation of legal support for the Bank's business activities, including researching relevant precedents and presenting appropriate solutions
 </li>
 <li>
 Providing guidance on the proper application and interpretation of laws and regulations applicable to the Bank's business
 </li>
 <li>
 Ensuring adequate controls are in place to mitigate legal and related risks arising from the Bank's activities
 </li>
 <li>
 Supporting the formulation and implementation of effective legal processes to ensure the timely delivery of transaction documentation
 </li>
 <li>
 Facilitating the development of appropriate standardised legal documentation and legal precedents
 </li>
 <li>
 Serving as a subject matter expert and key legal advisor to business stakeholders on legal matters relating to the Bank's loan products
 </li>
 <li>
 Serving as a legal stakeholder on internal committees and working groups, managing special projects, and supporting advocacy efforts relating to the Bank's development mandate
 </li>
 <li>
 Coordinating the engagement of external legal counsel to ensure value for money in the procurement of legal services
 </li>
 <li>
 Providing legal advice to management and staff across the Bank's activities, including advice on legal issues, constraints, risks, options, consequences and recommended approaches
 </li>
 <li>
 Advising on the Bank's borrowings in international capital and money markets, including reviewing and negotiating legal documentation required for the implementation of the Bank's borrowing strategy and capital markets transactions
 </li>
 <li>
 Providing legal advice on the Bank's Asset and Liability Management procedures and policies
 </li>
 <li>
 Participating in the work of the Bank's Asset and Liability Management Committee and its working groups
 </li>
 <li>
 Providing legal advice on equity participations, grants, financing and co-financing agreements with multilateral and bilateral financial institutions, and related arrangements
 </li>
 <li>
 Representing the Bank internally and externally in negotiations, disputes, consultations and other proceedings requiring legal representation
 </li>
 <li>
 Working with internal staff and external parties as required by management
 </li>
 <li>
 Conducting deal appraisals and providing legal input on proposed transactions
 </li>
 <li>
 Conducting legal due diligence exercises on proposed transactions
 </li>
 <li>
 Preparing a variety of legal documents, including transaction documentation designed to protect the Bank's interests as lender, borrower or in other capacities
 </li>
 <li>
 Negotiating a wide range of legal documents with the Bank's transaction counterparties, under the guidance of management
 </li>
 <li>
 Reviewing documentation and assessing legal matters arising from the Bank's financing and non-financing activities
 </li>
 <li>
 Conducting, managing and monitoring legal workstreams for ongoing transactions
 
 
 </li>
 </ul>
 
 Compliance Responsibilities
 
 
 
 The role holder will be responsible for:
 
 
 <ul>
 <li>
 Understanding and adhering to the Bank's AML, regulatory and conduct compliance policies and procedures, including:
 </li>
 <ul>
 <li>
 Staff Handbook, including code of conduct provisions
 </li>
 <li>
 Anti-Money Laundering, Counter Financing of Terrorism and Counter Proliferation Financing policies
 </li>
 <li>
 Conflicts of Interest policy
 </li>
 <li>
 Policy on Staff Involvement in External Engagements and Activities
 </li>
 <li>
 Anti-Bribery and Corruption policy
 </li>
 <li>
 Insider Trading Guidelines
 </li>
 </ul>
 <li>
 Reporting any suspicious or non-compliant activities or matters relating to the Bank's staff or customers to the Compliance Department
 </li>
 <li>
 Completing the Bank's Annual Compliance Training and Assessment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Postgraduate degree in Law from a recognised university
 </li>
 <li>
 Diploma in Legal Practice from a recognised Bar Course
 
 
 </li>
 </ul>
 
 Years and Nature of Experience
 
 
 
 <ul>
 <li>
 Minimum of 8 years of professional legal practice and experience, with particular emphasis on the banking and financial services industry
 </li>
 <li>
 Experience in handling documentation related to cross-border trade and project finance transactions, particularly in the following areas:
 </li>
 <ul>
 <li>
 Structured trade and corporate finance
 </li>
 <li>
 Project and asset-based finance
 </li>
 <li>
 Guarantees and specialised finance
 </li>
 <li>
 Sovereign lending
 </li>
 <li>
 Private equity
 </li>
 </ul>
 <li>
 Good knowledge of banking practices in Africa
 </li>
 <li>
 Ability to communicate and function effectively in a culturally diverse and change-oriented environment
 </li>
 <li>
 Ability to interact with senior officials of banks, corporates and governments
 </li>
 <li>
 Ability to present legal advice on various management issues to the Bank's senior management
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Knowledge of one or more of the Bank's other working languages is an added advantage: French, Arabic or Portuguese
 </li>
 <li>
 Strong drafting skills across a variety of legal documents
 </li>
 <li>
 Ability to communicate complex legal issues clearly and concisely
 </li>
 <li>
 Familiarity with trade finance, project finance, treasury matters and transnational transactions
 </li>
 <li>
 Ability to quickly grasp the essence, content and implications of the Bank's constitutive documents in order to provide sound legal advice
 </li>
 <li>
 Ability to review documents and provide advice under strict deadlines
 </li>
 <li>
 Strong negotiation skills
 </li>
 <li>
 Ability to work with legal and non-legal professionals to develop innovative solutions to conflicting interests and positions
 </li>
 <li>
 Ability to organise and manage human resources to achieve goals
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Private Health Insurance
 </li>
 <li>
 Training &amp; Development
 </li>
 <li>
 Performance Bonus
 </li>
 </ul>
</div>

Manager, Banking Legal Services (Intra African Trade & Asset Finance)

Concentrix

<div>
 
 Advisor I, Customer Service,
 
 
 This position provides customer service support and resolution of routine problems regarding client's products or services via chat &amp; email channels and inbound calls.
 
 
 
 
 
 Qualifications:
 
 <ul>
 <li>
 Fluent in English (B2 - C1).
 </li>
 <li>
 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
 </li>
 <li>
 Ability to multi-task, organize, and prioritize work.
 </li>
 <li>
 Flexible with rotational shifts including night and overnight shifts.
 </li>
 <li>
 Ready to start immediately.
 </li>
 </ul>
 
 
 
 
 
 
 
 Benefits:
 
 <ul>
 <li>
 Attractive salary packages.
 </li>
 <li>
 Unlimited sales bonuses.
 </li>
 <li>
 Transportation provided (Door to door for ladies through night and overnight shifts).
 </li>
 <li>
 Social &amp; medical insurance.
 </li>
 <li>
 Paid training.
 </li>
 <li>
 Opportunity to get promoted after 6 months.
 </li>
 </ul>
</div>

Customer Service Specialist - Chat & Email

<div>
 
 Are you a customer service rockstar with a passion for the financial industry?
 
 
 Do you thrive in fast-paced environments and take pride in exceeding expectations? If so, then we want you on our team!
 
 
 
 Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or services.
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Fluent English speakers (B2-C1)
 </li>
 <li>
 Ready to start immediately
 </li>
 <li>
 Flexible with night and overnight shifts
 </li>
 </ul>
 
 
 Benefits
 
 
 <ul>
 <li>
 Attractive salary Packages
 </li>
 <li>
 Social and medical insurance up to 500K
 </li>
 <li>
 Transportation provided (door to door for ladies through night shifts)
 </li>
 <li>
 Attractive career path with the opportunity to be promoted after 6 months
 </li>
 <li>
 Paid training
 </li>
 <li>
 Free Online Courses
 </li>
 </ul>
</div>

Customer Service Representative - Banking

<div>
 
 Job Title
 
 
 
 Customer Service Advisor &ndash; Arabic Speakers - Cairo
 
 
 
 Job Description
 
 
 
 Join Concentrix Today!
 
 
 Advisor I, Blended Support position interfaces with customers via inbound calls/chats/emails, outbound calls/chats/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.
 
 
 Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.
 
 
 
 In This Role, You'll
 
 
 
 <ul>
 <li>
 Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.
 </li>
 <li>
 Assist customers with inquiries, order processing, troubleshooting, and guidance.
 </li>
 <li>
 Build deep product and service knowledge to deliver confident and accurate support.
 </li>
 <li>
 Handle customer issues with patience, professionalism, and a solution-oriented mindset.
 </li>
 <li>
 Create positive customer experiences through personalized assistance and clear communication.
 </li>
 <li>
 Collaborate within a dynamic and supportive team to achieve shared service and performance goals.
 
 
 </li>
 </ul>
 
 Essential Functions / Core Responsibilities
 
 
 
 <ul>
 <li>
 Ensure service delivery meets contractual Key Performance Indicators (KPIs).
 </li>
 <li>
 Clarify customer requirements using effective probing and decision-support tools.
 </li>
 <li>
 Listen attentively, demonstrate empathy, and build strong customer rapport.
 </li>
 <li>
 Greet customers in a courteous, friendly, and professional manner following agreed procedures.
 </li>
 <li>
 Maintain working knowledge of client products and services.
 </li>
 <li>
 Prepare complete and accurate documentation, including account notations.
 </li>
 <li>
 Participate in initiatives aimed at improving customer satisfaction and business performance.
 </li>
 <li>
 Identify opportunities to offer additional products or services when appropriate.
 
 
 </li>
 </ul>
 
 Candidate Profile
 
 
 
 <ul>
 <li>
 Proficiency in Arabic and English, both written and verbal.
 </li>
 <li>
 High school diploma required; relevant experience is an advantage.
 </li>
 <li>
 Excellent communication, interpersonal, and customer engagement skills.
 </li>
 <li>
 Comfortable working in a fast-paced, performance-driven environment.
 </li>
 <li>
 Strong multitasking, prioritization, and adaptability skills.
 </li>
 <li>
 Basic computer skills and system navigation capability.
 </li>
 <li>
 Ability to work independently and collaboratively within a team.
 </li>
 <li>
 Detail-oriented, dependable, and professional.
 </li>
 <li>
 Patient, composed, and solution-oriented in all customer interactions.
 </li>
 <li>
 Flexible to work rotating shifts as required.
 </li>
 <li>
 Strong problem-solving and analytical skills with a customer-centric mindset.
 
 
 </li>
 </ul>
 
 Career Framework Role
 
 
 
 Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive Salary
 </li>
 <li>
 Transportation Provided
 </li>
 <li>
 Medical &amp; Social Insurance
 </li>
 <li>
 Fast track for promotions within 6 months
 </li>
 <li>
 Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)
 </li>
 <li>
 Supportive, inclusive, and growth-focused work environment
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.
 
 
 
 Disclaimer
 
 
 
 The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.
 
 
 Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.
</div>

Customer Service Advisor – Arabic Speakers - Cairo

EGIC - Egyptian German Industrial Corporate

<div>
 
 Job Summary
 
 
 The Logistics Advisor is responsible for providing strategic and operational support to optimize logistics activities, ensuring efficient transportation, warehousing, inventory management, and distribution processes. The role focuses on improving supply chain performance, reducing operational costs, enhancing service levels, and ensuring compliance with company policies and industry regulations.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Advise on and support the planning, execution, and optimization of logistics operations.
 </li>
 <li>
 Analyze transportation, warehousing, and distribution processes to identify improvement opportunities.
 </li>
 <li>
 Develop and implement logistics strategies to improve operational efficiency and cost-effectiveness.
 </li>
 <li>
 Monitor and evaluate logistics KPIs, including delivery performance, inventory accuracy, transportation costs, and service levels.
 </li>
 <li>
 Collaborate with procurement, supply chain, production, and finance teams to ensure seamless operations.
 </li>
 <li>
 Support vendor and third-party logistics (3PL) management, including performance monitoring and contract compliance.
 </li>
 <li>
 Ensure compliance with local and international logistics regulations, customs requirements, and company policies.
 </li>
 <li>
 Identify and mitigate logistics risks and develop contingency plans for supply chain disruptions.
 </li>
 <li>
 Prepare logistics reports, forecasts, and recommendations for management review.
 </li>
 <li>
 Participate in continuous improvement initiatives and process optimization projects.
 </li>
 <li>
 Provide guidance and support regarding inventory management and warehouse operations.
 </li>
 <li>
 Stay updated on industry trends, best practices, and emerging technologies in logistics and supply chain management.
 </li>
 </ul>
 
 Qualifications
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Industrial Engineering, or a related field.
 </li>
 <li>
 Professional certifications such as
 
 CSCP
 
 ,
 
 CLTD
 
 , or equivalent are preferred.
 </li>
 <li>
 Minimum of
 
 5&ndash;8 years
 
 of experience in logistics, supply chain, transportation, or related fields.
 </li>
 <li>
 Experience in manufacturing or industrial sectors is preferred.
 </li>
 </ul>
 
 Required Skills
 
 <ul>
 <li>
 Strong knowledge of logistics operations, transportation management, warehousing, and supply chain processes.
 </li>
 <li>
 Experience with ERP systems such as
 
 SAP
 
 ,
 
 Oracle ERP
 
 , or similar platforms.
 </li>
 <li>
 Excellent analytical, problem-solving, and decision-making skills.
 </li>
 <li>
 Strong communication and stakeholder management abilities.
 </li>
 <li>
 Proficiency in Microsoft Office applications, especially Excel and PowerPoint.
 </li>
 <li>
 Ability to manage multiple priorities and work in a fast-paced environment.
 </li>
 <li>
 Strong understanding of logistics KPIs and performance measurement techniques.
 </li>
 <li>
 Excellent negotiation and vendor management skills.
 </li>
 </ul>
 
 
 
</div>

Logistics Supervisor

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