sales manager

marketing manager

commercial manager

logistics manager

area manager

luxury retail manager

Foreground LLC

Foreground is partnering with a leading luxury retail group in the UAE to appoint a Flagship Boutique Manager to lead the operations of one of the brands most prestigious locations.This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.Role Overview :The Flagship Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in-class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.Key Responsibilities :<ul><li>Own the full boutique P&L, including sales targets, budget planning, and cost control</li><li>Drive the overall client journey, ensuring personalized and memorable service experiences</li><li>Lead a team of sales advisors, supervisors, and support staff with clarity and consistency</li><li>Implement brand directives on visual merchandising, store layout, and seasonal presentations</li><li>Analyze sales data, client behavior, and team performance to inform decision-making</li><li>Ensure compliance with internal SOPs, safety standards, and loss prevention practices</li><li>Act as the key point of contact for internal departments including merchandising, marketing, and training</li><li>Represent the boutique in management meetings, contributing operational insights and team feedback</li><li>Champion a culture of continuous improvement, staff development, and customer excellence</li></ul>Candidate Profile :<ul><li>Minimum 7 years of experience in retail management, ideally with 3+ years in a luxury flagship environment</li><li>Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth</li><li>Deep understanding of premium customer behaviors, retail trends, and experiential retailing</li><li>Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams</li><li>Fluent in English; proficiency in Arabic or French is a plus</li><li>Presentable, articulate, and naturally confident in engaging with high-profile clientele</li></ul>

Flagship Boutique Manager (FBM001)

DAMIANI Group

Damiani Group is one of the leading international players in the luxury sector, a benchmark in high-end jewelry and watchmaking Made in Italy.Founded in Valenza in 1924, the Group is synonymous with creativity, artisanal excellence, and uncompromising quality, with a direct presence in key global markets through both retail and wholesale networks.The Group's prestigious brand portfolio includes Damiani - the historic Italian high jewelry maison - as well as Salvini, Bliss, Calderoni, Rocca 1794, VENINI and a selection of high-end watch brands distributed through its network.Role OverviewTo support the Group's expansion in the arabic market, we are seeking an experienced Retail Area Manager Middle East to lead the Retail channel with a specific focus on the high-end watch category.Reporting to the General Manager Middle East, the role will be responsible for managing and developing wholesale activities in France, ensuring sustainable growth and strong market positioning.Based in Dubai, the Retail Area Manager is responsible for the performance and operations of the Group's boutiques within the assigned area. The role aims to ensure the achievement of sales targets and the operational excellence of the boutiques, while delivering customer experience consistent with the company's standards.Responsibilities:<ul><li>Drive sales performance and ensure the achievement of KPIs and budget targets within the assigned area.</li><li>Manage, motivate, and support Boutique Managers and in-store teams, ensuring alignment with company objectives.</li><li>Provide on-the-ground operational training and daily support to sales teams.</li><li>Oversee boutique operations, visual merchandising, and stock management.</li><li>Implement and monitor CRM strategies, ensuring accurate data collection and analysis.</li><li>Manage client orders and specific requests, ensuring timely and high-quality service.</li><li>Coordinate local brand activations and marketing initiatives in line with the corporate strategy.</li><li>Supervise wholesale points of sale and support sell-out performance where applicable.</li><li>Manage the area budget, optimizing operational costs.</li><li>Identify opportunities for retail growth and development within the assigned market.</li></ul>Requirements:<ul><li>Minimum 5 years' experience in similar multi-store roles.</li><li>Proven background in the luxury retail sector is a must.</li><li>Strong team leadership and retail operations expertise.</li><li>Commercially driven with strong analytical and organizational skills.</li><li>Fluent in English (spoken and written)</li><li>Arabic knowledge (nice to have)</li><li>Availability to travel frequently across the assigned area.</li></ul>

Retail Area Manager Middle East

Brunello Cucinelli

<div>
 
 
 Department Manager &ndash; Mall of Emirates
 
 
 
 
 
 
 
 Profile:
 
 
 
 
 
 
 At Brunello Cucinelli, our philosophy is rooted in a deep appreciation for quality, craftsmanship, and authentic communication. Our boutiques are extensions of Solomeo&mdash;serving as windows to the world while maintaining a harmonious connection to the traditions and values that define our brand.
 
 
 We are seeking a highly motivated and skilled Store Manager for our Dubai Mall boutique, who will embody and lead by example in upholding this philosophy. As a Store Manager, you will play a key role in representing the Brunello Cucinelli philosophy and leading your team to ensure the highest standards of service, customer experience, and boutique operations. Your primary responsibilities will include cultivating meaningful relationships with clients, guiding and motivating the sales team, and driving business growth through strategic management and collaboration with the headquarters.
 
 
 
 
 
 Role Responsibilities:
 
 
 1) Customer Relationship Management:
 
 
 &bull; Develop relationships with customers through active presence on the shop floor
 
 
 &bull; Deliver a unique service and shopping experience in line with brand philosophy, corporate image, and CRM guidelines.
 
 
 
 
 
 2) Sales Target Achievement:
 
 
 &bull; Guide sales operations to achieve assigned targets while maintaining high standards of customer service.
 
 
 &bull; Ensure the selling ceremony aligns with company guidelines to provide a memorable experience for customers.
 
 
 
 
 
 3) Event Management:
 
 
 &bull; Support store management and HQ in organizing events and trunk shows to attract new customers and enhance loyalty
 
 
 
 &bull;
 
 Provide insights and ideas for CRM actions to foster customer engagement.
 
 
 
 
 
 4) Visual Merchandising:
 
 
 &bull; Ensure compliance with visual merchandising guidelines to maintain high store standards.
 
 
 
 
 
 5) Product Knowledge:
 
 
 &bull; Stay updated on products and new collections
 
 
 &bull; Train and update the team on product details and brand style.
 
 
 
 
 
 6) Team Leadership:
 
 
 &bull; Lead by example to inspire and motivate the team.
 
 
 &bull; Conduct regular feedback sessions and coaching to ensure team development and continuous improvement.
 
 
 &bull; Promote collaboration and respect among team members through effective communication and meetings.
 
 
 
 
 
 7) Operational Support:
 
 
 &bull; Assist the stock team, particularly during inventory processes.
 
 
 &bull; Ensure adherence to retail operations procedures and HQ guidelines.
 
 
 
 
 
 Candidate Profile:
 
 
 &bull; Minimum of 3 years of experience in luxury retail, with proven management experience.
 
 
 &bull; Strong business acumen and solid understanding of market trends and customer behaviours.
 
 
 &bull; Demonstrated ability in people management and development.
 
 
 &bull; Proficiency in English is mandatory; fluency in a second language is a plus.
 
 
 
 
 
 Skills and Competencies:
 
 
 &bull; Exceptional leadership and motivational skills.
 
 
 &bull; Outstanding communication and interpersonal abilities.
 
 
 &bull; High attention to detail and commitment to maintaining brand standards.
 
 
 &bull; Ability to manage multiple priorities and adapt to changing business needs.
 
 
 &bull; Strong problem-solving and decision-making skills.
 
 
 &bull; Extensive experience in CRM with a proven ability to build and maintain a strong Customer database.
 
 
 
 
 
 Qualifications:
 
 
 &bull; Experience: Minimum of 6 years in retail, with at least 2 years in a managerial role within luxury retail.
 
 
 &bull; Strong business acumen with a solid understanding of the market and customer behavior.
 
 
 &bull; Ability to foster meaningful client relationships and elevate the overall customer experience.
 
 
 &bull; Extensive experience in CRM with a proven ability to build and maintain a strong customer database.
 
 
 &bull; Detail-oriented approach to ensuring operational excellence and adherence to brand standards.
 
 
 &bull; Comprehensive experience with both men&rsquo;s and women&rsquo;s collections.
 
 
 
 
</div>

Department Manager

DOLCE&GABBANA

<div>
 
 
 Job Title
 
 : Luxury Beauty Retail Manager
 
 
 
 Location
 
 : Dubai, UAE
 
 
 
 Reports To
 
 : Head of Sales
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 We are seeking an experienced and strategic
 
 Luxury Beauty Retail Manager
 
 to oversee the performance and operations of several standalone luxury beauty boutiques within the GCC. In this role, you will work hand in hand with key stakeholders (GCC Distributors and DG Beauty Regional team) to ensure each location upholds the brand&rsquo;s premium standards, exceeds sales targets, and delivers exceptional customer experiences. You will be the focal point between all stakeholders to make sure Boutique&rsquo;s operations are running smoothly and as planned. This position requires strong leadership, operational expertise, and a passion for the luxury beauty industry.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Leadership &amp; Team Development
 
 :
 
 <ul>
 <li>
 Set clear expectations and provide constructive feedback to key stakeholders and Boutique teams with the objective of fostering growth and development.
 </li>
 <li>
 Align with DG Beauty Regional Education team on specific training programs to enhance product knowledge, sales techniques, and leadership skills across all boutique teams.
 </li>
 <li>
 Monitor, mentor, and support a team of Boutique managers, make up artists and fragrance specialists ensuring they are well-equipped to drive sales, customer satisfaction, and brand alignment at their respective locations.
 </li>
 <li>
 Conduct regular staff performance reviews in collaboration with Distributors and DG regional Education team
 </li>
 </ul>
 
 
 
 
 
 Customer Experience &amp; Brand Representation
 
 :
 
 <ul>
 <li>
 Uphold and elevate the customer experience across all boutiques by ensuring a luxurious, personalized service at every touchpoint
 </li>
 <li>
 Make sure CRM strategies are properly implemented to increase repeat business and drive customer loyalty programs
 </li>
 <li>
 Monitor customer satisfaction and feedback, addressing concerns and ensuring corrective actions are taken when necessary.
 </li>
 <li>
 Act as a brand ambassador, ensuring that all boutiques reflect the luxury beauty brand&rsquo;s values, aesthetics, and mission.
 </li>
 </ul>
 
 
 
 
 
 Sales &amp; Performance Management
 
 :
 
 <ul>
 <li>
 In close collaboration with Distributors and DG Beauty Regional team, need to oversee the achievement of sales targets and KPIs across all boutiques under your management.
 </li>
 <li>
 Analyze sales trends, customer data, and other key metrics to identify opportunities for improvement and implement strategies to boost revenue and customer loyalty (increase conversion and increase returning customers)
 </li>
 <li>
 In close collaboration with distributors and DG Beauty Regional team, ensure Boutique managers are effectively managing their teams to meet individual and store-wide goals.
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence &amp; Inventory management
 
 :
 
 <ul>
 <li>
 Regular travels/market visit to oversee the daily operations of the Boutiques, ensuring consistency in service delivery, product availability, and boutique presentation across all locations.
 </li>
 <li>
 Maintain a high standard of Visual Merchandising and Brand representation in all boutiques, working closely with Distributors, Boutique managers, and DG Beauty Regional visual merchandizing team to execute brand-specific guidelines.
 </li>
 <li>
 Close collaboration with distributors and DG Beauty Regional team on operational processes (e.g., inventory management, staffing, opening/closing procedures) are being followed consistently and efficiently across all locations.
 </li>
 </ul>
 
 
 
 
 
 Financial &amp; Administrative Oversight
 
 :
 
 <ul>
 <li>
 Assist in the creation and management of budgets, forecasts, and financial reports for the region.
 </li>
 <li>
 Ensure financial best practices are followed, including cash handling, sales reporting, and adherence to profit margin targets.
 </li>
 </ul>
 
 
 
 
 
 Mall Management Relations
 
 :
 
 <ul>
 <li>
 Align with key stakeholders (Distributors, DG Regional teams) on mall operations related topics
 </li>
 <li>
 When needed, and in collaboration with responsible key stakeholders, collaborate with mall management to plan and execute events, marketing initiatives, or any mall-specific activations to drive traffic and sales to the Boutiques.
 </li>
 <li>
 Stay informed about mall policies, leasing terms, and any upcoming changes that could affect the boutique's operations.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Reporting
 
 :
 
 <ul>
 <li>
 Work closely with cross-functional teams, including Distributors, Brand marketing, HR, finance and operations teams, to align on business goals and regional strategies.
 </li>
 <li>
 Provide regular reports to DG Beauty management on Boutique performance, team development, mall collaboration efforts, and other key initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Experience
 
 :
 </li>
 <li>
 Minimum of 5 years of experience in retail management, with at least 2-3 years in a leadership role managing multiple locations in the luxury or beauty sectors.
 </li>
 <li>
 Proven track record of managing high-performing teams, driving sales, and achieving operational excellence across multiple stores or regions.
 </li>
 <li>
 Experience working with mall management, handling leasing, event coordination, and addressing operational concerns.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 :
 
 <ul>
 <li>
 Strong leadership and people management skills with the ability to inspire and develop boutique managers and their teams.
 </li>
 <li>
 Exceptional communication, organizational, and problem-solving abilities.
 </li>
 <li>
 Deep understanding of luxury retail standards, customer expectations, and the beauty industry.
 </li>
 <li>
 Strong business acumen, with experience in sales forecasting, budgeting, and financial analysis.
 </li>
 <li>
 Ability to adapt to changing business needs and market conditions.
 </li>
 </ul>
 
 
 
 
 
 Additional Requirements
 
 :
 
 <ul>
 <li>
 Flexible schedule with availability to travel between locations.
 </li>
 <li>
 Knowledge of retail management software and CRM systems.
 </li>
 <li>
 Fluency in multiple languages is a plus (Arabic is a must)
 </li>
 </ul>
 
 
</div>

Retail Manager | DG Beauty

CHANEL

<div>
 
 Reports to: Watches &amp; Fine Jewelry Director
 
 
 
 
 Department: WFJ Middle-East
 
 
 
 The High-End Business Manager is responsible for driving the growth and profitability of our high-end Watches &amp; Fine Jewelry segment. This role requires a strategic, entrepreneurial leader who excels in client development, commercial management, and the elevation of the brand&rsquo;s luxury positioning. The ideal candidate combines strong business acumen with a deep passion for exceptional client experiences and exclusive creations, together with a thorough understanding of the luxury market.
 
 
 
 Key Responsibilities
 
 
 
 
 Business Development &amp; Sales
 
 
 
 
 <ul>
 <li>
 Develop and execute strategic plans to grow the high-end business, including annual sales targets and client acquisition/retention strategies.
 </li>
 <li>
 Identify and capitalize on new business opportunities, partnerships, and events to strengthen the brand&rsquo;s presence among VIC clients.
 </li>
 <li>
 Monitor market trends, competitor activity, and client feedback to adapt commercial strategy.
 
 
 
 </li>
 </ul>
 
 Client Relationship Management
 
 
 
 
 <ul>
 <li>
 Build and nurture lasting relationships with VIC and H-N-W clients, ensuring exclusive and personalized experiences at every touchpoint.
 </li>
 <li>
 Lead key client appointments, bespoke presentations, and private events, acting as the primary ambassador of the brand&rsquo;s high-end collections.
 </li>
 <li>
 Oversee the clienteling process and ensure meticulous follow-up and after-sales care.
 
 
 
 </li>
 </ul>
 
 Collaboration &amp; Synergy
 
 
 
 
 <ul>
 <li>
 Foster close collaboration and synergy with the Fashion division and Fashion advisors to deliver a seamless ultimate experience for clients.
 </li>
 <li>
 Work jointly on cross-category activations, exclusive events, and joint client initiatives to maximize client engagement and opportunities.
 </li>
 <li>
 Collaborate closely with marketing team on events planning and boutiques animations to ensure efficiency and optimization of promotion investments.
 
 
 
 </li>
 </ul>
 
 Team Leadership &amp; Collaboration
 
 
 
 
 <ul>
 <li>
 Collaborate closely with retail teams&rsquo; management, sales associates, and marketing to drive client engagement and maximize conversion opportunities.
 </li>
 <li>
 Support the professional development of team members by fostering a culture of excellence, luxury service, and commercial performance.
 
 
 
 </li>
 </ul>
 
 Product &amp; Inventory Management
 
 
 
 
 <ul>
 <li>
 Oversee high-end product assortment, stock levels, and special orders in alignment with sales objectives and client demand.
 </li>
 <li>
 Work with merchandising and operations teams to ensure timely availability and optimal presentation of high-end pieces.
 </li>
 <li>
 Collaborate closely with Europe HEB Team to ensure alignment of priorities and availability of pieces.
 
 
 
 </li>
 </ul>
 
 Reporting &amp; Analysis
 
 
 
 
 <ul>
 <li>
 Track, analyze, and report on sales performance, client activity, and business KPIs, providing actionable insights to senior management.
 </li>
 <li>
 Prepare regular business reviews and contribute to annual budgeting and forecasting processes.
 
 
 
 </li>
 </ul>
 
 Your Energizers
 
 
 
 
 <ul>
 <li>
 Driving the growth of the High-End Watches &amp; Fine Jewelry business and elevating its luxury positioning. Creating exceptional and exclusive client experiences that build loyalty with VIC and HNW clients.
 </li>
 <li>
 Developing strategic commercial initiatives and seeing them translate into tangible business results.
 </li>
 <li>
 Building strong, lasting relationships and acting as a trusted ambassador of the brand.
 </li>
 <li>
 Partnering across categories (Fashion, Marketing, Retail) to deliver seamless client journeys.
 </li>
 <li>
 Leading and inspiring teams to embrace a culture of excellence, luxury service, and performance.
 </li>
 <li>
 Bringing creativity and innovation to client activations, private events, and bespoke experiences.
 </li>
 <li>
 Thriving in a dynamic luxury environment where entrepreneurship and agility are key.
 
 
 
 </li>
 </ul>
 
 You Will Bring
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Luxury Management, or related field.
 </li>
 <li>
 Minimum 5 to 7 years&rsquo; experience in luxury retail, with a focus on high-end watches and/or jewelry.
 </li>
 <li>
 Proven track record in business development, client relationship management, and achieving sales targets in the luxury sector
 </li>
 <li>
 Deep understanding of the luxury customer mindset and knowledge of VIC client expectations.
 </li>
 <li>
 Strong expertise on Jewelry and Watches.
 </li>
 <li>
 Exceptional interpersonal, communication, and negotiation skills.
 </li>
 <li>
 Entrepreneurial spirit, strategic mindset, dynamic and strong leadership capabilities.
 </li>
 <li>
 Willingness to travel as required.
 
 </li>
 </ul>
</div>

High-End Business Manager – Watches & Fine Jewelry Middle-East

Chalhoub Group

<div>INSPIRE | EXHILARATE | DELIGHT
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories. 
 
 Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally. 
 
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets. 
 
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040. 
What you'll be doing
Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and store processes.<h5 class="jobSectionHeader">
Key Responsibilities</h5>
Drive the Business<ul><li>
Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members</li><li>
Define, execute and monitor the store action plan to achieve sales targets and KPIs.</li><li>
Manage the customer database to build strong relationship with customers and create future potential selling opportunities</li><li>
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.</li><li>
Think hybrid by leveraging all type of point of sales online and offline.</li></ul>
Team Leadership and Development<ul><li>
Provide a clear vision to the team about the business and store&rsquo;s vision and key directions</li><li>
Identify, recruit, develop and retain strong talents</li><li>
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</li><li>
Act as a coach for the team members and promote growth mindset by leveraging the Group&rsquo;s available learning tools and platforms an constantly monitor the team&rsquo;s development plans and professional growth.</li><li>
Ensure performance improvement plans are discussed and documented in a transparent manner.</li></ul>
Customer Experience<ul><li>
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).</li><li>
Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand&rsquo;s ecommerce business including different activities, offerings, activations, etc.</li><li>
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them</li></ul>
Operational Excellence<ul><li>
Ensure all sales and operational policies and procedures (SOP&rsquo;s) are followed and maintained in the store.</li><li>
Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</li><li>
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.</li><li>
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.</li><li>
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</li><li>
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</li></ul>
What you&rsquo;ll need to succeed
<ul><li>Leadership experience in fashion retail, ready to step into a Store Manager role and based in the UAE.</li><li>
People-focused approach, with the ability to motivate, coach, and develop a high-performing team.</li><li>
Strong commercial mindset, confident in reading KPIs, understanding business performance, and taking actions that drive results.</li><li>
Genuine passion for fashion and client experience, comfortable leading styling conversations and being present on the shop floor.</li></ul> 
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</div>

Store Manager - Fashion

Gucci

<div>
 
 
 
 Summary
 
 
 
 Job Family Group Description - Sales:
 
 This Job Family Group combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.
 
 
 Job Family Description - Store Management:
 
 Oversees and guides the stores to ensure a unique client experience. Manages the relationship between clients and sales teams. Serves as the visible face of the brand to clients.
 
 
 Speciality Description - Store Manager:
 
 Oversees the business at 360 degrees. Ensures a unique client experience and achieves business goals by using effective sales strategies and CRM activities. Promotes staff engagement, motivation and development. Follows visual guidelines to ensure immaculate product display and store image. Ensures store operational procedures run smoothly and efficiently. Represents the brand and company values at all times.
 
 
 
 Job Description
 
 
 
 As a Gucci Store Director, you will lead and support all activities to achieve store business objectives, demonstrating an unsurpassed service culture. You will perform with high integrity in operation, loss prevention compliance, human resources management, as well as in visual merchandising presentation. You will be a dynamic and inspiring leader who has a strong background in relationship building skills, with both external and internal clients. As the Store Director, you will represent the brand as a Gucci Ambassador by promoting the values and ambitions of the brand within the market place.
 
 
 Key Accountabilities
 
 
 Business Leader
 
 
 <ul>
 <li>
 Drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
 </li>
 <li>
 Demonstrate sales leadership by playing an active role on the sales floor through customer engagement with top clients, ensuring the highest level of customer service is provided and annual mystery shop goals are met;
 </li>
 <li>
 Manage and support stock levels through direct communication with key business departments to maximize full price selling, maintaining a high sell through as well as alignment with new product launches;
 </li>
 <li>
 Train and communicate current collection knowledge to all associates to ensure the team is fully educated on brand pillars and season strategy by partnering with the appropriate internal departments for product support;
 </li>
 <li>
 Communicates company set KPI&rsquo;s and identifies strategies to ensure performance standards are met;
 </li>
 <li>
 Develop and implement business action plans to enhance sales for each product category and client tier segment;
 </li>
 <li>
 Lead the team to consistently establish relationships and propose local events through continuous; networking and support product launches that promote high client attendance and strong sales results
 </li>
 <li>
 Proactively follow current fashion trends, industry news, technology and analyze key competitors in the market.
 
 
 </li>
 </ul>
 Performance and Talent Management
 
 
 <ul>
 <li>
 Conduct monthly coaching/counseling sessions with associates to review performance and provide constructive, timely feedback. Oversee annual review process for all store employees and set annual employee goals;
 </li>
 <li>
 Identify and create action plans and build development plans for all employees;
 </li>
 <li>
 Attract, recruit, and retain a high performing team.&nbsp; Build a talent pipeline through networking and competitive shopping;
 </li>
 <li>
 Ensure a consistent and branded onboarding experience for all new hires;
 </li>
 <li>
 Manage the allocation of staff resources and scheduling to effectively drive sales and ensure customer service;
 </li>
 <li>
 Partner with Human Resource for all employee relations issues to ensure effective resolution.
 
 
 </li>
 </ul>
 &nbsp;Client Development
 
 
 <ul>
 <li>
 Manage the achievement of business objectives, by utilizing a top client strategy to retain and develop high potential clients;
 </li>
 <li>
 Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events;
 </li>
 <li>
 Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty;
 </li>
 <li>
 Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team;
 </li>
 <li>
 Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities. Monitor monthly CRM database reporting.
 
 
 </li>
 </ul>
 &nbsp;Operations
 
 
 <ul>
 <li>
 Recap monthly store performance, reporting current business trend to cover every aspect of the business, as well as, competitor performance;
 </li>
 <li>
 Monitor store expenses and maintain store operating budget while aiming to reduce overall cost. Ensure timely submission of accounts payable invoices and cash disbursement polices;
 </li>
 <li>
 Comply with all Loss Prevention quarterly self-audits, monthly cycle counts, incident reporting and monthly inventory reconciliations to ensure annual inventory shrinkage is below company target;
 </li>
 <li>
 Provide accurate monthly schedules by analyzing peak hours to ensure adequate floor coverage and timely submission of payroll records for all employees;
 </li>
 <li>
 Support and maintain visual merchandising standards set by the WW headquarters;
 </li>
 <li>
 Maintain full organization of company assets per the back of house and front of house guidelines provided by headquarters;
 </li>
 <li>
 Responsible for ensuring an effective staff schedule according to the traffic trends;
 </li>
 <li>
 Maintain the borrow log and consignment program to be current and adhere with company policy and procedures.
 
 
 </li>
 </ul>
 Who you are
 
 
 <ul>
 <li>
 Minimum of 4 years of sales management experience in retail, luxury retail, or service related industry;
 </li>
 <li>
 Bachelor&rsquo;s Degree in a related field is preferred;
 </li>
 <li>
 Advanced English
 </li>
 <li>
 Ability to analyze selling reports, identify business trends, and react quickly to the needs of the business;
 </li>
 <li>
 Proven ability to drive positive customer experiences that build loyalty and deliver measurable results;
 </li>
 <li>
 Ability to manage competing priorities in a fast-paced environment;
 </li>
 <li>
 Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook;
 </li>
 <li>
 Industry awareness and strong business acumen;
 </li>
 <li>
 Strong verbal and written communication skills and excellent organizational skills;
 </li>
 <li>
 Passion for the Fashion Industry;
 </li>
 <li>
 Flexibility to work a retail schedule, which will include evenings, weekends and holidays;
 </li>
 <li>
 Entrepreneurial spirit;
 </li>
 <li>
 Sales and Client focused;
 </li>
 <li>
 Developing/coaching others;
 </li>
 <li>
 Leading by example;
 </li>
 <li>
 Relationship builder;
 </li>
 <li>
 Effective communicator;
 
 
 </li>
 </ul>
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2026-01-05
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 Luxury Goods Gulf LLC
</div>

GUCCI Store Director - Dubai Mall Level Shoe

Explore 2661+ Luxury retail manager in Dubai this December. Find roles across top companies and apply now to boost your career.