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mall manager

Confidential Company

We are seeking an experienced and community-focused Mall Manager to oversee the day-to-day operations, tenant management, and strategic performance of 4 community malls in Dubai. You will be responsible for ensuring smooth mall operations, high tenant satisfaction, community engagement, and optimal financial performance. This role requires a balance of operational expertise, customer service mindset, and a strong commercial acumen suited for a retail or hospitality environment.Mall Operations Management<ul><li>Oversee daily mall operations, including security, cleaning, maintenance, parking, and common area management.</li><li>Ensure all service providers are performing as per SLAs and mall standards.</li><li>Conduct regular inspections of the properties and implement any corrective actions as required.</li><li>Carry out routine checks to ensure that all tenant stores are trading, merchandised and kept clean and safe.</li><li>Ensure all maintenance and safety issues highlighted by the tenants are promptly escalated and resolved by the operations team and service providers.</li><li>Lead, train, and motivate mall staff to ensure a high-performance work environment focused on delivering exceptional customer experiences</li></ul>Tenant Relations & Leasing Support<ul><li>Serve as the main point of contact for all tenants regarding operational matters.</li><li>Ensure excellent communication and lease compliance with all tenants through regular meetings and visits</li><li>Support the leasing team with handovers, onboarding, and coordination of new tenant openings or closures.</li><li>Conduct tenant orientation meetings for all malls, covering emergency procedures, communication systems and other security procedures relating to the tenants.</li><li>Lead any marketing efforts to maximize occupancy, revenue and footfall.</li></ul>Budgeting & Financial Management<ul><li>Prepare and manage the mall’s OPEX budget including service charges and common area expenses.</li><li>Monitor financial performance, control costs and ensure adherence to regulations, providing regular reports to senior management on key metrics and operational challenges</li></ul>Compliance & Safety<ul><li>Ensure the mall is in full compliance with Dubai Municipality, Civil Defense, and other regulatory bodies.</li><li>Oversee emergency preparedness, health & safety procedures, and fire safety systems.</li><li>Maintain accurate documentation and reports for inspections, certifications, and audits.</li></ul>Performance Monitoring & Reporting<ul><li>Track KPIs including occupancy rate, tenant satisfaction, footfall, revenue, and operational efficiency.</li><li>Prepare monthly and quarterly reports for senior management and stakeholders.</li><li>Recommend improvements to enhance customer experience and tenant performance.</li></ul>

Mall Manager

CELINE

Join or sign in to find your next job Join to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINEJoin to apply for the STORE MANAGER (F/M/X) DUBAI MALL role at CELINECELINE is a fast-growing French and Leather-Goods Couture House that belongs to the LVMH group, which ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, passionate and agile personalities who are eager to evolve in a demanding environment. YOUR WORK ENVIRONMENT As Store manager, you will act as the store Chief Executing Officer. You will be a model in terms of sales, customer experience and loyalty, spending most of your time on the shopfloor. You will promote the brand's culture and values in its daily environment as well as a talent hunter, people manager and a skills developer. Job Responsibilities Your impact Business and client developer <ul><li>Monitor the store performance and always remain aware of market trends</li><li>Take responsibility of the P&L</li><li>Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals</li><li>Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives</li><li>Translate the store's objectives into concrete daily targets and tasks, inspire the team to reach the targets</li><li>Be the link between the head office and the store </li></ul>Brand ambassador and promoter <ul><li>Be the ambassador of the brand and endorse the culture and values to promote CELINE</li><li>Ensure the best level of client experience</li><li>Handle delicate customer situations if needed </li></ul>Process owner <ul><li>Ensure that all the processes are compliant with the legal, regulatory and internal requirements</li><li>Being responsible of the Stock</li><li>Being responsible of the Store planning</li><li>Guarantee the proper execution of all tasks related to the digitalization of the store </li></ul>Talent Hunter, Manager & Skills Developer <ul><li>Detect new talents in your daily environment and recruit them</li><li>Manage the team to drive the business: create a positive work environment, develop the team spirit</li><li>Regularly coach the team to ensure they develop the key skills expected at their position </li></ul>Profile Keys for success Education: Business School, University or "equivalent experience" Experience: Retail experience required Experience in luxury/fashion business a plus Competencies: Strong business sense and ability to drive results Product and fashion sensitivity Proven ability to manage large teams, strong leadership High sensitivity to client experience and loyalty Strong communication skills Organizational skills, sense of priorities and agility Talent for coaching and developing a team Exceptional interpersonal skills, empathy, sincerity and curiosity Ability to manage multiple priorities in a fast-paced environment Detail oriented, highly organized Excellent written and verbal communication skills. Ability to interact with all levels of the organization Flexibility to work a retail schedule including evenings, weekends, and holidays Languages: Fluent in Arabic and English, proficiency of other language(s) will be an advantage Workplace: Dubai Mall Additional Information OUR ENGAGEMENT CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law. CELINE recruits and recognizes all types of talent and singularities. Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Retail Luxury Goods and Jewelry</li></ul>Referrals increase your chances of interviewing at CELINE by 2xGet notified about new Store Manager jobs in Dubai, Dubai, United Arab Emirates. Store Supervisor - Faces - Mall of the Emirates Showroom Manager/ Store Manager Retail Al Futtaim Watches & Jewlery UAE Dubai, Dubai, United Arab Emirates 3 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

STORE MANAGER (F/M/X) DUBAI MALL

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Store Manager | MAF LifeStyle | Operations
 
 
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 
 
 The Store Manager is responsible for achievement of sales targets, managing and developing the store teams in order to maximize profitability, maintain brand and Company image, ensure operational compliance and offer an excellent customer experience. The role is fully accountable for the daily operations of the store and its workforce in line with the overall business objectives at Majid Al Futtaim Lifestyle.
 
 
 
 
 
 
 ROLE PROFILE
 
 
 
 
 
 <ul>
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 Ensure that the highest levels of customer service are delivered by the entire store team at all times.
 </li>
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 Create innovative approaches to attract new customers, expand store traffic, and enhance profitability.
 </li>
 <li>
 Track brand performance, reviewing stock levels and monitoring best sellers and slow-moving stock in order to generate ideas and action plans to increase overall sales.
 </li>
 <li>
 Overall accountability for compliance of subordinates with established company policies, procedures and standards, including, but not limited to, keeping of funds and properties, personnel practices, security, sales and record keeping procedures
 </li>
 <li>
 Coach, train and mentor the store teams to enhance customer service levels through brand/product knowledge and overall understanding of retail.
 </li>
 <li>
 Ensure all Company Health &amp; Safety, Security and Compliance policies are adhered to, raising any concerns to the Excellence and Compliance team in a timely manner.
 </li>
 <li>
 Plan, organize and execute in-store processes including cash intake and cash handling, stockroom and stock-take administration management.
 </li>
 <li>
 Provide critical analytical feedback to the Operations, Buying and Planning Departments in relation to product, ranging, pricing, competitive activities and opportunities.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS
 
 
 
 
 
 <ul>
 <li>
 4 &ndash; 5 years&rsquo; industry experience with Managerial Background experience
 </li>
 <li>
 A proven record of maximizing business performance
 </li>
 <li>
 Good understanding of main customer segments and helps team to understand them.
 </li>
 <li>
 Identifies critical paths and proactively convenes the right stakeholder to ensure timely decisions are made.
 </li>
 <li>
 Makes hard decisions, knows when to make a call versus delegating upwards
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Store Manager - Qatar

DUBAI PROPERTIES GROUP LLC

The role holder is responsible for managing tenant relationships & customer services teams of the assigned asset, ensuring compliance of all tenants under the terms and conditions of the DHAM lease agreement, mall regulations, HSE, and local authorities. The role holder ensures that all tenant and customer service-related activities are monitored, and customer issues are addressed timely and in adherence with QA guidelines and DHAM’s policies and procedures. The role holder provides leadership to the tenant relations and customer service teams to ensure excellent service levels and customer experience.Overall Responsibilities<ul><li>Deputize the Centre Manager in support of business during their absence</li><li>Resolve issues arising within the common areas in coordination with the community management team.</li><li>Support the Centre manager in driving the Asset Plan for the coming year, including asset main initiatives in line with the vision of the asset.</li></ul>Tenant Relations<ul><li>Develop plans and lead their implementation, ensuring the tenant relations team is effectively and efficiently managing relationships and compliance across the asset’s tenants</li><li>Ensure that the tenants always comply with Dubai Municipality regulations and DHAM’S lease and retail asset policies and procedures, such as housekeeping, cleanliness, safety and security, etc.</li><li>Carry out routine checks to ensure that all tenant stores are trading, merchandised, presented well, and kept lean, maintenance-free, and safe at all times.</li><li>Ensure all maintenance and safety issues highlighted by the tenants are promptly escalated and resolved by the operations team and service providers.</li><li>Follow-up with the tenants for timely payment of rentals in coordination with the collections team and support in resolving any conflict or disputes. Prepare details of the cases as required.</li><li>Prepare special case reports for rent discounts requested by important tenants to be presented to the Centre Manager and Executive Director for further action.</li><li>Conduct tenant orientation meetings for the entire mall, covering emergency procedures, communication systems, and other security procedures relating to the tenants.</li><li>Conduct tenants’ meetings on a regular basis to enhance relationships, operations and customer experience.</li><li>Ensure tenant compliance with safety measures and fire systems; the team collects all compliance documents.</li></ul>Financials / Legal<ul><li>Provide advice and feedback to the Senior Centre Manager in the budget process in relation to concessions, OPEX, CAPEX, and manpower planning.</li><li>Liaise with the finance department on AR collections and reconciliations</li><li>Liaise with DH and DHAM legal departments on legal cases and tenant defaults</li></ul>Customer Service and Relations<ul><li>Oversee and supervise the customer services team to ensure all customer complaints and queries are addressed timely.</li><li>Ensure that the center&#x27;s vision and values are understood and communicated clearly to the customers through the customer services teams on a periodic basis (fortnightly or monthly).</li><li>Establish staff schedule and ensure daily duties are effectively delegated, follow-ups are carried out, and annual leave is prepared according to the division and business requirements.</li><li>Ensure smooth and well-organized operation at the Information desk, providing all customers with efficient services and ensuring their expectations are constantly met.</li><li>Handle escalated inquiries received at the Information Desk from stakeholders and customers.</li><li>Ensure that the customer queries received via the call center are addressed promptly and issues are escalated to the appropriate teams in a timely manner.</li></ul>Mall Operations and Marketing Support<ul><li>Ensure mall inspections are smoothly and properly carried out by the Tenant Relations Executive Team.</li><li>Facilitate the execution of retailer-driven marketing initiatives within tenancy and common areas in liaison with all relevant departments.</li><li>Oversee and supervise the controls of all mall&#x27;s promotional information and mechanics, coupons, vouchers, and other mall-related services.</li><li>Develop and implement the necessary procedures for all value-added services such as stroller rental, wheelchair loans, lost and found, met and great, etc.</li><li>Supervise and oversee the completion of general admin & document control at the mall level. To verify that outgoing mall communication is prepared and administered effectively.</li><li>Provide accurate information to customers on any current promotions set by the marketing department and ensure its set process and procedures are carried out accurately.</li></ul>Performance Review and Reporting<ul><li>Analyse individual retailer and category performance and present findings to the Senior Centre Manager and Marketing in regard to business enhancement opportunities.</li><li>Provide sustainability analysis for all retailers and assist the leasing department in planning, controlling, and optimizing the brands and tenant mix (replacement of poor performers).</li><li>Report regularly on the performance of the asset from revenue, sales, and marketing perspectives.</li><li>Monitor the actual cost versus budget monthly & provide reports/data to assess the project’s financial performance.</li><li>Prepare retail asset management reports as & when requested (yearly footfall, turnover, rental forecasts, etc.).</li><li>Maintain an update on market research and provide reports on retail trade, sales, and market & competition analyses and develop reports and fact sheets.</li></ul>Continuous Improvement<ul><li>Identify additional revenue-generating opportunities to maximize mall revenue.</li><li>Identify enhancements to the mall that may boost mall revenues (additional units kiosks, etc.)</li><li>Implement policies, procedures, and processes for the respective function/department and ensure reviewing and keeping the existing ones updated as part of the ‘continuous process improvement.</li></ul>

Manager - Tenant and Customer Relations

Alabbar Enterprises & ANOTHER

Store Manager Candylicious Dubai Mall Join to apply for the Store Manager Candylicious Dubai Mall role at Alabbar Enterprises & ANOTHER Store Manager Candylicious Dubai Mall Join to apply for the Store Manager Candylicious Dubai Mall role at Alabbar Enterprises & ANOTHEROur Story: Dubai Full time ONSITE Job Description Our Story: Alabbar Enterprises & ANOTHER is a UAE-based retail group that represents established brands like Candylicious, Ethan Allen, Yogurtland and Garrett Popcorn. It is also the parent company of multiple F&B concepts like Social House, Karak House, Angelina, Gia, Markette, Two Bistro, Caya, Parka, Krema, Carpo, Ganache Chocolatier, The Good Hood Kitchen, Klay by Karak and Kuku under its umbrella. An entity with lifestyle and retail endeavours and a passion for distinction - moments - growth. Guided by our values and positivity, we bring prevailing international & homegrown brands, delivering the highest levels of retail excellence and experiences to our guests. The backbone of our vision is to pursue opportunities to grow and expand our presence locally and internationally while adhering to our core values and bringing synonymous moments and experiences to life. Job Summary Responsible for the overall retail operations performance (Mainly Sales Growth and Business plan Profit and Cost figures) for the Confectionary Retail Division of the Organization with world class customer service and international standards, driving the full potential of the entire sales force. Job Responsibilities <ul><li>Direct the Retail Operational activities of the Confectionary Retail Division to maintain and improve productivity, quality, service, creativity, and guest satisfaction.</li><li>In conjunction with Retail head and Project Team, spearheading all projects related to Confectionary Retail section including but not limited to developing new concepts, opening of new outlets, etc.</li><li>Monitor competitor activity (market survey, etc.)</li><li>Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li><li>Monitor the set financial targets to attain overall goals, sales results and objectives of all existing and new concepts.</li><li>Review and assess customer satisfaction with products and services in coordination with the store managers.</li><li>Maintaining a warm, professional and regular relationship with customers to ensure a prompt and high standard of service.</li><li>Handle suggestions and complaints by customers promptly and efficiently.</li><li>To ensure all legal documents are in place with timely renewals done through the concerned departments.</li><li>Keeps abreast of the evolving market trends and introduces plans to implement relevant improvements while believing in continuous market research.</li><li>Suggest in innovation and creativity in the products / items in line with the Principal's expectations along with the Buying Team.</li><li>Assist in all operational matters pertaining to new concepts from fit-out's, staff recruitment, deployment and training.</li><li>Maintains effective communication on the activities of all Retail concepts with other operating departments within Alabbar Enterprises in order to provide best possible service to the guests.</li><li>Ensuring all VM activities are properly coordinated and brand guidelines are met as per Principal's standards.</li><li>Ensuring all Expirations dates are monitored and taken care of.</li><li>Introduce, monitor and assess cost control and cost reduction measures on continuous basis.</li><li>Set up, establish, develop, and grow existing concepts' operational procedures (SOPs).</li><li>Create, implement, and unify training manuals and procedures across all existing and new concepts.</li><li>Develop an inventory system for all items for all the concepts and for streamlining of the existing stock monitoring system along with Supply Chain Department.</li><li>Head all operational matters in different concepts (existing & new) - provide appropriate guidance, training, improve efficiency and quality.</li><li>Support the development and implementation of brand specific systems, processes, business plans, and budgets.</li><li>To monitor waste carefully and taking corrective actions.</li><li>To prevent all possible losses.</li><li>To take care of the Aging stocks and to take timely action for liquidating the same along with Buying Team.</li><li>Unify management styles and culture across all existing and new concepts.</li><li>Support HR in placing the appropriate KPI's for Store Managers and staff across all existing and new concepts.</li><li>Develop employee recognition schemes and enhance work culture as well as the roles and responsibilities.</li><li>Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.</li><li>Assist in recruitment, learning and development programs, on the job training and coaching, and continuously develop the team to achieve their personal best and deliver a great customer experience.</li><li>Support, train and assist the Store Managers to ensure maximization of productivity.</li><li>Ensures that employee's suggestions /comments/ grievances are handled promptly and fairly with the help of Store Managers in coordination with the Human Resource Department.</li><li>Evaluate the performance of the team and administrate a personal development program to provide well trained employees at all levels, thus improving standards, motivation and creating succession plan. </li></ul>Job Requirements <ul><li>Bachelor s degree in Business Administration or any related field.</li><li>3-5 years of experience in a similar role.</li><li>Good English Communication and Interpersonal Skills.</li><li>Good knowledge in Team Management.</li><li>Good financial skills and Business Acumen (P&L).</li><li>Good Microsoft Office Skills. </li></ul>What We Offer <ul><li>A supportive and friendly team.</li><li>Career growth opportunities.</li><li>Competitive salary and benefits. </li></ul>View all jobs EN <ul><li>English - EN</li><li>العربية - AR</li></ul> Seniority level <ul><li> Seniority level Mid-Senior level</li></ul> Employment type <ul><li> Employment type Full-time</li></ul> Job function <ul><li> Job function Sales and Business Development</li><li> Industries Food and Beverage Services</li></ul>Referrals increase your chances of interviewing at Alabbar Enterprises & ANOTHER by 2xGet notified about new Store Manager jobs in Dubai, Dubai, United Arab Emirates. Assistant Store Manager Retail Ted Baker Dubai, UAE In-store Customer Experience Manager - Retail Store Supervisor - Faces - Mall of the Emirates Store Manager - Beauty Retail Watsons Abu Dhabi Operations Manager - Mall of the Emirates, Woman Dubai, Dubai, United Arab Emirates 12 hours ago Store manager - Luxury Jewellery and Watches Assistant Store Manager Retail Kiabi We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Store Manager Candylicious Dubai Mall

ROLE SUMMARY
<ul>
<li>The position is mainly responsible to effectively assist the Senior Manager/Manager - Operation/Operations Executive with tenant communication, administration and daily operation.</li>
</ul>
ROLE PROFILE
<ul>
<li>Lease Management: Manage the end-to-end leasing process for storage units issuing offers, preparing lease agreements, ensuring payments are received, and updating records in Yardi until closure.</li>
<li>Renewals &amp; Audit Compliance: Send renewal offers to tenants three months before expiry and ensure all audit findings are implemented within agreed timelines.</li>
<li>Budgeting &amp; Financial Coordination: Support in preparing storage and operational budgets, maintain budget proposal files, and track utilization of OPEX and CAPEX.</li>
<li>Financial Record Management: Raise and process POs, reconcile monthly P&amp;L statements with Finance, and follow up on invoices, refunds, and payments to ensure timely processing.</li>
<li>Operations &amp; Tenant Coordination: Manage tenant requests via the Tenant Portal, ensure timely responses, and handle circulars, visual merchandising, and minor works coordination.</li>
<li>Hoarding &amp; Redevelopment Coordination: Oversee hoarding and graphics approvals, coordinate with tenants for redevelopment works, and issue related LPOs and access/shutdown notifications.</li>
<li>Documentation &amp; Reporting: Maintain the CAR Insurance tracker, update the mall fact sheet quarterly, and compile monthly operational input for the Asset Management Report.</li>
<li>Cross-Functional Support: Assist Operations in tenant communication, induction for new tenants, and provide administrative support to ensure smooth daily mall operations.</li>
</ul>
REQUIREMENTS
<ul>
<li>Education &amp; Qualifications: Bachelor s degree in Operations Management or a related field; proficiency in MS Office and MS Project, with AutoCAD knowledge considered an advantage.</li>
<li>Experience: 0-3 years of experience in mall operations, facilities, or real estate management, ideally within large shopping malls or reputable real estate developers in the GCC or abroad.</li>
<li>Financial Coordination: Supports operations budget management, annual CAPEX/OPEX planning, and coordination of the annual capital works program.</li>
<li>Operational Communication: Manages daily coordination and communication with 300+ tenants, contractors, authorities, and internal teams, ensuring efficient issue resolution.</li>
<li>Analytical &amp; Organizational Skills: Capable of analyzing complex operational requirements, prioritizing multiple tasks, and maintaining attention to detail under pressure.</li>
<li>Personal Attributes: Meticulous, team-oriented, calm under pressure, and maintains diplomacy and professionalism while handling frequent disruptions and competing priorities.</li>
</ul>

Operations Associate

Dutco Construction Co. (L.L.C)

<h2>Job Title: Project Manager – Civil Construction (Building & Mall Projects)</h2>Department: Projects / Construction Operations Reporting To: Project Director / Operations Manager Location: UAE (Project Site Based)<h3>Position Overview</h3>The Project Manager holds full responsibility for the execution, coordination, and successful delivery of large-scale civil and building projects — specifically shopping malls, commercial complexes, and high-rise structures. The role demands exceptional leadership in managing time, cost, quality, and safety, while maintaining strong relationships with clients, consultants, subcontractors, and internal departments. This is a leadership position that blends technical mastery with on-ground pragmatism and people management finesse.<h3>Key Roles & Responsibilities</h3><h4>1. Project Planning & Execution</h4><ul><li>Lead the overall execution of the project from mobilization to handover, ensuring compliance with contractual, technical, and safety requirements.</li><li>Review and approve project schedules, manpower histograms, and resource plans prepared by the planning team.</li><li>Coordinate with design, procurement, QA/QC, and MEP teams to ensure smooth progress across all disciplines.</li><li>Ensure timely mobilization of labor, materials, and equipment in line with the approved program.</li><li>Monitor daily, weekly, and monthly progress reports and initiate corrective actions for any delays.</li></ul><h4>2. Technical & Construction Management</h4><ul><li>Oversee all civil, structural, and finishing works ensuring adherence to design specifications and standards.</li><li>Manage complex mall-related activities such as façade installation, MEP coordination, fit-out interfaces, and vertical transportation systems.</li><li>Ensure construction methodologies are optimized for speed, safety, and quality.</li><li>Coordinate technical submittals, shop drawings, and material approvals with consultants and clients.</li></ul><h4>3. Contractual & Commercial Oversight</h4><ul><li>Support the commercial team in managing subcontractor scope, payments, variations, and claims.</li><li>Review and validate project budgets, cost reports, and cash flow forecasts.</li><li>Participate in contractual meetings and ensure project activities comply with FIDIC and company contract standards.</li><li>Assist in claims and EOT justifications where required.</li></ul><h4>4. Safety, Quality & Compliance</h4><ul><li>Promote a “Zero Accident” culture and ensure compliance with UAE health and safety regulations.</li><li>Enforce strict quality control measures through inspection and testing plans (ITPs) and site audits.</li><li>Coordinate with QA/QC and HSE departments to ensure all works meet company and client quality standards.</li><li>Ensure compliance with environmental and sustainability guidelines relevant to large commercial buildings.</li></ul><h4>5. Stakeholder & Client Management</h4><ul><li>Act as the key point of contact for the client, consultant, and all external stakeholders.</li><li>Conduct regular coordination and progress meetings, ensuring transparency and accountability.</li><li>Maintain strong professional relationships to support timely approvals and issue resolution.</li><li>Provide clear and consistent communication across project stakeholders to align expectations.</li></ul><h4>6. Leadership & Team Development</h4><ul><li>Lead a multidisciplinary project team including construction managers, engineers, supervisors, and foremen.</li><li>Ensure that the team operates with clear goals, accountability, and collaboration.</li><li>Mentor and guide junior engineers, fostering a performance-driven culture.</li><li>Motivate and empower staff to achieve excellence in delivery, innovation, and productivity.</li></ul><h3>Desired Candidate Profile</h3><ul><li>Education: Bachelor’s Degree in Civil Engineering (Master’s in Construction Management preferred).</li><li>Experience: Minimum 15–20 years in civil construction, with at least 7–10 years as a Project Manager handling large-scale building or mall projects (AED 300M+) in the GCC.</li><li>Technical Skills: Proven track record in structural, architectural, and MEP coordination. Strong knowledge of commercial buildings, mall construction, and complex finishing packages. Proficiency in Primavera P6, MS Project, AutoCAD, and advanced Excel. Understanding of FIDIC contracts and local authority approvals (Dubai Municipality, Trakhees, DCD, etc.).</li><li>Soft Skills: Strong leadership and organizational skills. Excellent communication and stakeholder management. Analytical thinker with solution-driven mindset. Able to perform under pressure in fast-track environments.</li></ul><h3>Core Competencies</h3><ul><li>Project Leadership & Delivery</li><li>Construction Planning & Execution</li><li>Commercial & Contractual Acumen</li><li>Safety, Quality, and Risk Management</li><li>Design & MEP Coordination</li><li>Stakeholder & Client Relations</li><li>Team Leadership & Staff Development</li><li>Value Engineering & Cost Optimization</li></ul>

Project Manager

Explore 3723+ Mall manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.