assistant front office manager

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front desk receptionist

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administrative coordinator (front desk) Jobs in Abu Dhabi

administrative coordinator (front desk)

manager front office

Accor

<div>
 
 Company Description
 
 
 
 
 Novotel &amp; Ibis Abu Dhabi Gate Hotels
 
 
 
 "Why work for Accor?
 
 
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 
 
 
 Job Description
 
 
 
 Role Summary
 
 
 The Assistant Front Office Manager assists in the planning, supervision, and daily management of front office operations, supporting the Front Office Manager to maximize occupancy, revenue, and service quality while maintaining brand standards and ensuring personalized guest recognition.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise front office teams to ensure guests receive prompt, courteous, and personalized service
 </li>
 <li>
 Support the Front Office Manager in all operational and administrative duties
 </li>
 <li>
 Ensure repeat guests and VIPs receive appropriate recognition and special attention
 </li>
 <li>
 Control room availability, room types, rate categories, and accuracy of room counts
 </li>
 <li>
 Maximize occupancy, revenue, and average daily rate while maintaining high service standards
 </li>
 <li>
 Coordinate closely with Housekeeping to ensure room readiness and quality standards are met
 </li>
 <li>
 Liaise with the Executive Housekeeper to fulfill special guest requests and amenities
 </li>
 <li>
 Ensure compliance with credit policies and coordinate with Finance on credit procedures
 </li>
 <li>
 Maintain knowledge of system recovery procedures and front office reporting tools
 </li>
 <li>
 Interpret operational reports and compile statistics for front office performance tracking
 </li>
 <li>
 Approve upgrades and special amenities in the absence of the Front Office Manager
 </li>
 <li>
 Maintain strong inter-departmental relationships to support seamless guest service
 </li>
 <li>
 Conduct regular inspections of lobby, reception, cashier desks, and selected VIP rooms
 </li>
 <li>
 Prepare staff work schedules and vacation plans based on occupancy forecasts and group movements
 </li>
 <li>
 Enforce staff conduct, appearance, hygiene, and uniform standards
 </li>
 <li>
 Work closely with People &amp; Culture to support productivity and team development
 </li>
 <li>
 Support Finance in departmental budgeting and cost control
 </li>
 <li>
 Ensure compliance with occupational health, safety, and hotel policies
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Strong knowledge of front office operations in a luxury hotel environment
 </li>
 <li>
 Experience using Opera Property Management System is preferred
 </li>
 <li>
 Excellent leadership, communication, and organizational skills
 </li>
 <li>
 Ability to manage and motivate a multicultural team
 </li>
 <li>
 Flexible management style with a proactive, service-driven mindset
 </li>
 <li>
 High levels of integrity, professionalism, and commitment to continuous improvement
 
 
 </li>
 </ul>
 Additional Information
 
 
 Additional Language is an added advantage.
 
 
 
 Our Commitment To Diversity &amp; Inclusion
 
 
 
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
 
 
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 
 
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
</div>

Assistant Front Office Manager

<div>Company Description 
Novotel &amp; Ibis Abu Dhabi Gate Hotels
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot; 
Job Description 
Role Summary 
The Assistant Front Office Manager assists in the planning, supervision, and daily management of front office operations, supporting the Front Office Manager to maximize occupancy, revenue, and service quality while maintaining brand standards and ensuring personalized guest recognition.
Key Responsibilities<ul><li>
Supervise front office teams to ensure guests receive prompt, courteous, and personalized service</li><li>
Support the Front Office Manager in all operational and administrative duties</li><li>
Ensure repeat guests and VIPs receive appropriate recognition and special attention</li><li>
Control room availability, room types, rate categories, and accuracy of room counts</li><li>
Maximize occupancy, revenue, and average daily rate while maintaining high service standards</li><li>
Coordinate closely with Housekeeping to ensure room readiness and quality standards are met</li><li>
Liaise with the Executive Housekeeper to fulfill special guest requests and amenities</li><li>
Ensure compliance with credit policies and coordinate with Finance on credit procedures</li><li>
Maintain knowledge of system recovery procedures and front office reporting tools</li><li>
Interpret operational reports and compile statistics for front office performance tracking</li><li>
Approve upgrades and special amenities in the absence of the Front Office Manager</li><li>
Maintain strong inter-departmental relationships to support seamless guest service</li><li>
Conduct regular inspections of lobby, reception, cashier desks, and selected VIP rooms</li><li>
Prepare staff work schedules and vacation plans based on occupancy forecasts and group movements</li><li>
Enforce staff conduct, appearance, hygiene, and uniform standards</li><li>
Work closely with People &amp; Culture to support productivity and team development</li><li>
Support Finance in departmental budgeting and cost control</li><li>
Ensure compliance with occupational health, safety, and hotel policies</li></ul> 

Qualifications 
Qualifications<ul><li>
Strong knowledge of front office operations in a luxury hotel environment</li><li>
Experience using Opera Property Management System is preferred</li><li>
Excellent leadership, communication, and organizational skills</li><li>
Ability to manage and motivate a multicultural team</li><li>
Flexible management style with a proactive, service-driven mindset</li><li>
High levels of integrity, professionalism, and commitment to continuous improvement</li></ul> 

Additional Information 
Additional Language is an added advantage.
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Saadiyat Rotana Resort & Villas

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 As an Assistant Director of Front Office you are responsible for assisting the Director of Front Office in leading and managing all sections of the Front Office Department in order to ensure the highest standards of service, whereby your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Monitor Front Office employees to ensure guests receive prompt, warm attention and personal recognition
 </li>
 <li>
 Inform other operating departments, notably Housekeeping, of all Front Office matters that concerns them
 </li>
 <li>
 Establish and maintain effective employee relations
 </li>
 <li>
 Assist the Director of Front Office in employee related matters such as appraising and consulting
 </li>
 <li>
 Assist in the preparation of statistical, performance and forecast reports as necessary in order
 
 
 </li>
 </ul>
 to facilitate annual budget and strategic plan preparation and provide management with marketing information
 
 
 <ul>
 <li>
 Assist in monitoring and controlling, on an on-going basis, department costs to ensure performance against budget
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should ideally have a degree in the hospitality field with at least three years previous experiences in the Front Office Department within a hotel environment. You must also have fluency in both written and spoken English and an immaculate personal presentation along with the ability to solve problems effectively. You must have knowledge of up selling and maximizing revenues techniques, computer literacy and knowledge of Opera will be highly regarded.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be a positive and proactive individual with an outgoing, charismatic and approachable character, combined with a high aptitude for customer care, strong leadership skills and the capability to motivate and guide others. You have the ability to develop and build relationships easily, while possessing following additional competencies-
 
 
 Understanding the Business
 
 
 Influencing Outcomes
 
 
 Planning for Business
 
 
 Team Building
 
 
 Valuing Diversity
 
 
 Leading People
 
 
 Adaptability
 
 
 Drive for Results
 
 
 Customer Focus
 
 
 Managing Operations
</div>

Assistant Director of Front Office

Stronghold Global Incorporated Ltd

The Administrative and Front Office Executive supports the CHRO and wider team by managing HR, compliance, and administrative tasks, ensuring smooth, accurate, and compliant operations across the organisation.1. Administration &amp; Office Operations <ul><li>Oversee day-to-day office administration and ensure smooth functioning of operations.</li><li>Maintain office supplies, records, correspondence, and filing systems.</li><li>Coordinate with vendors, suppliers, and service providers for office maintenance and logistics.</li><li>Support meeting arrangements, travel coordination, and scheduling.</li><li>Maintain professional standards in all administrative activities, ensuring alignment with Stronghold Global&rsquo;s governance standards.</li></ul>2. Reception &amp; Front Office Cover<ul><li>Provide coverage for the Receptionist as required.</li><li>Handle calls, correspondence, and visitor management with professionalism and courtesy.</li><li>Ensure a seamless front-of-house experience for clients, guests, and partners.</li></ul>3. HR Administration<ul><li>Maintain and update employee records, contracts, and HR files in compliance with ADGM regulations.</li><li>Support the onboarding process by preparing documentation, coordinating inductions, and updating HR systems.</li><li>Administer employee leave, attendance, and benefits records accurately.</li><li>Assist in preparing HR reports and metrics for management.</li></ul>4. PRO &amp; Compliance Coordination<ul><li>Manage all employee visa applications, renewals, cancellations, and ADGM-related submissions.</li><li>Liaise with ADGM, immigration, and other government authorities for company and employee documentation.</li><li>Support renewal of company licences, trade certificates, and other corporate filings.</li><li>Maintain up-to-date understanding of ADGM laws, employment rules, and compliance deadlines.</li></ul>5. Medical &amp; Insurance Administrator<ul><li>Coordinate employee medical insurance enrolments, renewals, and cancellations.</li><li>Liaise with insurance providers to ensure accurate coverage and prompt processing.</li><li>Maintain confidential employee health insurance and medical records.</li></ul>6. HRIS &amp; Systems Management<ul><li>Ensure all employee information is accurately entered and maintained on the HR Information System (HRIS).</li><li>Support the implementation and continuous improvement of HR systems and digital processes.</li><li>Generate HR data and reports as required by the CHRO or management.</li></ul>7. CHRO Support<ul><li>Provide direct administrative and operational support to the Chief HR Officer.</li><li>Assist in preparing presentations, reports, and correspondence for the CHRO.</li><li>Coordinate HR meetings, follow-ups, and documentation.</li><li>Handle sensitive and confidential matters with discretion and integrity.</li></ul>Note: The starting salary for this role is up to AED 3,000. Applicants who expect a salary higher than AED 3,000 are kindly advised not to apply.Job Type: Full-timePay: From AED3,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Do you have experience handling UAE visa applications, renewals, or PRO-related tasks?</li><li>Do you have experience maintaining employee records, HR files, or HR systems (HRIS)?</li><li>Are you available to join immediately?</li><li>This role offers a maximum starting salary of AED 3,000. Are you willing to accept this salary?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>administration, HR coordination, or PRO functions: 3 years (Required)</li></ul>Language:<ul><li>English and Arabic (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Administrative and Front Office Executive

Marriott International

<div>Additional Information 
Job Number26026483 
Job CategoryRooms &amp; Guest Services Operations 
LocationW Abu Dhabi - Yas Island, Yas Island, Abu Dhabi, United Arab Emirates, United Arab Emirates, 131808 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Maintaining Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li></ul>
<ul><li>Understands the impact of department&rsquo;s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</li></ul> 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and building mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Serving as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li></ul>
<ul><li>Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Observes service behaviors of employees and provides feedback to individuals.</li></ul>
<ul><li>Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Ensures employees understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul>
<ul><li>Supervises same day selling procedures to maximize room revenue and control property occupancy.</li></ul>
<ul><li>Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li></ul> 
Supporting Human Resource Activities
<ul><li>Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li></ul>
<ul><li>Solicits employee feedback, utilizes an &ldquo;open door&rdquo; policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li></ul>
<ul><li>Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</li></ul>
<ul><li>Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</li></ul>
<ul><li>Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</li></ul>
<ul><li>Participates in employee progressive discipline procedures.</li></ul> 
Additional Responsibilities
<ul><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Performs all duties at the Front Desk as necessary.</li></ul>
<ul><li>Runs Front Desk shifts whenever necessary.</li></ul>
<ul><li>Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Welcome Desk Manager

Hilton

<div>Spa Therapist - Hilton Abu Dhabi Yas Island
A Spa Therapist is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice and tour of the facilities. Maintaining safety and cleanliness and ensuring guest satisfaction regarding all areas of Spa services in accordance with company standards. 
 
What will I be doing?
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
<ul><li>Attending Hilton Trainings and monthly departmental meetings as required</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>To report any maintenance issues to Front Office Manager</li>
<li>Assist in all areas of the operations as requested by Front Office Manager</li>
<li>To be fully aware of current and future services offered by the hotel</li>
<li>To ensure that departmental operation budget is adhered to, maximizing revenues and minimizing expenses</li>
<li>Provides efficient guest service from point of arrival to check out. Books, changes and cancels appointments and up sells retail</li>
<li>Accurately schedule all massage reservations, changes, confirms and cancel massage reservations</li>
<li>Accurately process all billing and posting for spa and retail services: report any overages and shortages to Front Office Manager</li>
<li>Accurately explain spa treatment menu and packages to guests</li>
<li>Greet and welcome all incoming and outgoing guests and staff in accordance to brand Standards</li>
<li>Maintain the quality of service and overall appearance of locker areas, lounge area and restrooms</li>
<li>Ensure proper cleanliness of locker room, lounge, steam/sauna room, prep room and restrooms</li>
<li>Ensure stocking of water and other beverages and set up and break down of beverage and fruit station</li>
<li>Assisting guest and providing personal training session, if necessary</li>
<li>Maintaining the Fitness center: looking after equipment and coordinating with Precor representative for maintenance and product updates</li>
<li>To ensure audio-visual equipment is well maintained and in good condition</li>
<li>To ensure high standards of cleanliness in the department</li>
<li>Provides courteous and efficient guest service from point of arrival through check out</li>
<li>Orient the guests through our Fitness facility, greets guests and provides personal guest service</li>
</ul>What are we looking for?
A Spa Therapist serving Hilton Brand hotels and vacations is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals</li>
<li>Experience in hospitality or customer service industry is requires</li>
<li>Ability to read, writes, speak and understand the English language to effectively communicate with guests</li>
<li>Ability to speak effectively in front of groups of customers or employees of organization</li>
<li>Ability to deal with problems involving several concrete variables in standardized situations</li>
<li>At least 1 year experience in the spa or hospitality industry</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Experience in a resort or wellness related field</li> 
</ul> 
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Spa Therapist - Hilton Abu Dhabi Yas Island

YoSH

<div><h5 class="jobSectionHeader">Job Purpose</h5>
The role is responsible for establishing and maintaining positive relationships with customers, welcoming visitors, and and providing assistance as required. The role also provides support in basic administrative duties to ensure smooth daily operations.<h4 class="jobSectionHeader">
Key Responsibilities
</h4><h5 class="jobSectionHeader">Customer Service &amp; Front Desk</h5><ul><li>
Greet all students, members, and potential members when they enter the lobby and assist visitors in a timely manner.</li><li>
Manage telephone calls professionally, take and relay messages, redirect calls to appropriate staff, and respond to enquiries about the company and its services.</li><li>
Manage WhatsApp messages and enquiries efficiently, document requests, confirm orders, and respond to customer questions.</li><li>
Maintain a visitor registry and ensure accurate records.</li><li>
Respond to customer enquiries regarding products, services, special offers, billing policies, and other customer service-related matters in person, via phone, email, or messaging platforms.</li><li>
Effectively communicate member or operational issues to the appropriate staff.</li></ul><h5 class="jobSectionHeader">
Administrative &amp; Operational Support</h5><ul><li>
Organize and maintain files, records, and updated documents including guest and external instructor profiles.</li><li>
Oversee sorting and distribution of incoming mail and prepare outgoing mail, packages, and envelopes.</li><li>
Maintain records of staff movement within the premises to ensure calls and visitors are directed appropriately.</li><li>
Manage meeting rooms including scheduling, preparation, and ensuring cleanliness and readiness.</li><li>
Maintain office inventories including stationery, consumables, and front desk supplies.</li><li>
Perform clerical and administrative support such as photocopying, filing, typing, and data entry as directed by the Line Manager.</li><li>
Record meeting minutes when required.</li></ul><h5 class="jobSectionHeader">
Membership, Sales &amp; System Management</h5><ul><li>
Process payments for memberships, classes, and retail sales.</li><li>
Organize bookkeeping documentation and issue invoices to customers.</li><li>
Manage equipment reservations for members.</li><li>
Maintain accurate membership and class records in the Customer Relationship Management (CRM) system.</li><li>
Oversee sales of on-site storage and office rentals.</li></ul><h5 class="jobSectionHeader">
Facilities &amp; Operations Support</h5><ul><li>
Ensure a safe environment by understanding and enforcing makerspace rules and policies.</li><li>
Prepare class materials for instructors and support them during classes when required.</li><li>
Maintain a clean and organized front desk, retail lobby, kitchen, and break areas.</li><li>
Manage retail area operations including inventory, ordering, and merchandising.</li><li>
Assist facilities staff with shop tours when required.</li><li>
Complete daily shift checklists and end-of-shift reports.</li><li>
Support operations at third-party premises when required.</li><li>
Operate office equipment such as printers, photocopiers, POS machines, and lamination machines.</li><li>
Perform any other duties assigned by the Direct Manager.</li></ul><h4 class="jobSectionHeader">
Qualifications</h4><h5 class="jobSectionHeader">
Education</h5><ul><li>
Minimum High School Diploma required.</li><li>
Diploma or Bachelor&rsquo;s Degree in any discipline with relevant experience preferred.</li></ul><h5 class="jobSectionHeader">
Work Experience</h5><ul><li>
Minimum 1 year of experience as a Receptionist or in a customer service-related role.</li><li>
Experience in administrative, retail, hospitality, or restaurant environments preferred.</li><li>
Experience in health club, salon, or hospitality services is strongly preferred.</li><li>
Familiarity with the maker or creative community is an advantage.</li></ul><h5 class="jobSectionHeader">
Knowledge &amp; Skills</h5><ul><li>
Sound knowledge of reception-related duties and administrative support functions.</li><li>
Strong customer service skills with the ability to identify and meet customer needs.</li><li>
Proficiency in Microsoft Office, Google tools, and Customer Management software.</li><li>
Exceptional verbal and written communication skills.</li><li>
Fluency in English and Arabic (spoken and written) preferred.</li><li>
Excellent organizational, multitasking, and time management abilities.</li><li>
Professional appearance with a positive and friendly attitude.</li><li>
Ability to build relationships easily and create a welcoming environment.</li><li>
Strong problem-solving skills and adaptability to change.</li></ul></div>

Customer Service Officer

Explore 676+ Manager front office in Abu Dhabi this March. Find roles across top companies and apply now to boost your career.

676 manager front office jobs In Abu Dhabi

Assistant Front Office Manager

Assistant Front Office Manager

Assistant Director of Front Office

Administrative and Front Office Executive

Welcome Desk Manager

Spa Therapist - Hilton Abu Dhabi Yas Island

Customer Service Officer