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manager of marketing communications

Hilton

<div>Manager of Marketing Communications
A Marketing Manager, is responsible for the overall creative service, Public Relations/Ad, and web/E-marketing of our company. 
 
 
What will I be doing? 
As Manager of Marketing Communications, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Deliver creative service as requested by all departments, including sales, marketing, owner services and contracts, while staying aligned with the most updated brand guidelines and legal requirements</li>
<li>Plan and execute print/web/online collateral and marketing strategies</li>
<li>Communicate/negotiate with vendors</li>
<li>Create and execute a strategic and comprehensive advertising and public relations plan, including media planning as well as creative/visuals</li>
<li>Communicate with other managers/divisions to create and execute effective advertising and public relations plans</li>
<li>Plan and execute press releases, press conferences, press briefings, press tours, and overall press relations</li>
<li>Make the timeshare owners' newsletter (quarterly) as well as internal communications materials</li>
<li>Supervise a Marketing Communications coordinator</li></ul>
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
<ul><li>Hospitality - We're passionate about delivering exceptional guest experiences.</li>
<li>Integrity - We do the right thing, all the time.</li>
<li>Leadership - We're leaders in our industry and in our communities.</li>
<li>Teamwork - We're team players in everything we do.</li>
<li>Ownership - We're the owners of our actions and decisions.</li>
<li>Now - We operate with a sense of urgency and discipline</li>
</ul>In addition, we look for the demonstration of the following key attributes:
<ul><li>Quality</li>
<li>Productivity</li>
<li>Dependability</li>
<li>Customer Focus</li>
<li>Adaptability</li> 
</ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Manager of Marketing Communications

Ramr

We are looking for a marketing manager to develop, lead, and execute the full marketing strategy across RAMR Group. The Marketing Manager acts as the strategic and creative lead for the marketing function, managing a team of marketing professionals.Education<ul><li>Bachelor's degree in Marketing, Communications, Business Administration, or Hospitality Management.</li></ul>Experience<ul><li>5&ndash;7 years of progressive marketing experience, with a minimum of 2&ndash;3 years in a management or team lead role.</li></ul><ul><li>Proven experience in the F&amp;B, hospitality, or FMCG sector is strongly preferred.</li></ul><ul><li>Demonstrated track record of planning and executing multi-channel marketing campaigns with measurable business impact.</li></ul><ul><li>Portfolio of successful brand campaigns, content creation, and launch activations.</li></ul>Job Type: Full-time

Marketing Manager

<div>Marketing Executive
A Marketing Executive plays an important role in assisting the Line Manager in achieving key objectives in line with the annual marketing and PR plan, current initiatives and relevant activities. The marketing and PR team performs an integral role in bringing together all function areas to ensure commercial targets are heightened. The executive role involves managing individual projects relating to marketing, media relations and internal communications and performing day-to-day administrative duties. 
What will I be doing? 
As Marketing Executive, you will be responsible for the results of the marketing plan and activities used by the hotel to increase brand awareness, communicate promotions to all relevant target markets and address hotel business needs. Specifically, you will perform the following tasks to the highest standards:
Business Function<ul><li>
Coordinate and assist with delivering all agreed marketing and PR strategies and monitor on-going marketing and PR campaigns performance and reporting as directed by the Line Manager</li><li>
Support the Line Manager by developing and implementing promotional activity, collateral and in-house merchandising as well as maintaining the hotels&rsquo; media library to include video, film and press coverage archives</li><li>
Promote the hotels&rsquo; marketing activities to the media covering all food and beverage, rooms and event promotions</li><li>
Support all internal communication activities including, but not limited to, regional and area updates, press release writing, newsletters and drafting speeches for company executives and assisting with senior management interviews with relevant preparation material</li><li>
Promote and support all marketing and PR activities including special events, sponsorship opportunities, merchandising campaigns, exhibitions and property inspections</li><li>
Support the department with media relations involving tracking social media, updating press kits, archiving news releases and press coverage, maintaining media databases, coordinating interviews, and ensuring relevant administrative duties are completed in advance of media visits</li><li>
Organise and manage familiarisation trips for media professionals and entertain local media where appropriate</li><li>
Assist with and, where required, lead on-site photos shoots and hotel filming whilst ensuring all relevant administration approvals are completed and confirmed</li><li>
Monitor and support Line Manager on all social media activity for the hotels whilst supporting departmental initiatives</li><li>
Be a brand champion for the hotels ensuring all collateral conforms to agreed brand standards, using the right tone and voice compliant with corporate guidelines</li><li>
Support and identify opportunities along with the Line Manager to grow and develop loyalty marketing activities with HHonors and other booker incentive schemes</li><li>
Execute and implement appropriate use of marketing and PR content, creative resources, translation and photography while optimising an effective online presence in line with regional strategy</li><li>
Respond to customer postings as appropriate tackling any complaints and issues</li></ul>
Managing Execution<ul><li>
Support the Line Manager in executing effective content management across all available channels, including hotel websites, OTAs, social media, mobile marketing and partnership programs</li><li>
Develop monthly / quarterly reports on activities highlighting results and next steps</li><li>
Develop, maintain and grow the hotels&rsquo; databases to promote all hotel disciplines including targeted HHonors campaigns</li><li>
Be mindful and attentive of local news or stories affecting hotel business and inform line management swiftly and effectively on information which could impact the reputation of the hotels.</li><li>
Actively respond to requests for information about the hotels</li><li>
Assist in developing reports on specific marketing and PR initiatives and promotions</li><li>
Assist in reviewing third party website content, ensuring standards are met and information is accurate, creative and current</li><li>
Execute and report on competitive analysis on hotel, food and beverage and eCommerce marketing activities and maximise compatibility with public relations efforts</li><li>
Ensure hotels have appropriate marketing and PR archives and content including up to date media lists, press kits, collateral, photo and video library, newsletters, brochures, desktop publishing and all matters relating to marketing and PR</li><li>
Support and assist management in marketing and PR projects including resources with budget implications</li><li>
Support all communications connected with hotel crisis and issues set out by the Line Manager</li><li>
Achieve agreed performance goals and objectives of role set out by Line Manager and complete any reasonable task given from the Line Manager in a responsible and productive manner</li></ul>
Developing Talent<ul><li>
The executive role focuses more on self-development as opposed to developing team members</li></ul>
Building Relationships<ul><li>
Establish and maintain effective rapport and open communication with all hotel disciplines</li><li>
Develop strong working relationships with various levels of Hilton&rsquo;s personnel including hotel and regional teams and comply to Hilton core values</li><li>
Develop and manage working relationships with key members of the creative and media agencies</li><li>
Work effectively within the cluster marketing and PR team as well as supporting all hotel departments including regional levels on marketing and PR campaigns</li><li>
Support the Line Manager to develop and maintain effective working relationships with all external customers to include key members of the media, community organisations, local and municipality government officials, local industry organisations as well as suppliers and agencies.</li><li>
Excel at being an effective team player in all aspects of the role</li></ul>
What are we looking for? 
A Marketing Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous Marketing and/or Press Relations experience in a similar environment</li><li>
Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role</li><li>
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li><li>
Ability to work under pressure at all times</li><li>
Educated to College level or equivalent work experience</li><li>
Demonstrates ability to interact effectively with various levels of management</li><li>
Proven experience of working to and understanding key marketing and PR disciplines, plans and strategies</li><li>
Excellent written and verbal communication skills in English. High level proficiency of native language dependant on location of role</li><li>
Proficiency in Microsoft Office applications, budget management and project and time management</li><li>
Demonstrates an understanding of commercial awareness, able to adapt to changing priorities with key judgement and decision making skills</li><li>
Exhibits previous experience of written work in a communications role</li><li>
Able to interact effectively, create solutions, influence others and work diplomatically with a wide range of individuals</li><li>
Professional approach, clean and well groomed at all times</li><li>
Friendly demeanour, positive and enthusiastic attitude with strong customer focus and ability to work independently</li><li>
Honesty, integrity, passion for hard work and achieving results and successful outcomes</li><li>
Demonstrated self-starter, with excellent attention to detail</li><li>
Creatively minded and has a desire to work in marketing and/or PR for the hospitality industry</li><li>
Enjoys working collaboratively and is a key team player with a &ldquo;can do&rdquo; attitude and thrives on a challenge</li><li>
Good understanding of Hilton, its core values and management structure</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience of working in a marketing and PR role for the hospitality industry</li><li>
Able to speak further key business languages</li><li>
Qualifications or courses relating to creative, descriptive or effective writing</li><li>
Experience of working with media and design agencies</li><li>
Educated to College level with previous marketing and PR experience</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Marketing Executive

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 We are seeking a
 
 strategic, insight-driven
 
 Assistant Manager, Loyalty &amp; CRM to shape KFC&rsquo;s customer engagement and retention strategy. This role focuses on connecting store-level and user data to actionable business decisions, guiding loyalty program evolution, and ensuring CRM communications align with KFC&rsquo;s bold, customer-first brand voice. The ideal candidate brings commercial acumen, cross-functional influence, and experience in fast-paced, data-driven environments such as QSR, e-commerce, or food-tech.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Strategic CRM &amp; Loyalty Planning
 
 
 <ul>
 <li>
 Shape and own the loyalty and CRM strategy, ensuring alignment with KFC&rsquo;s brand objectives, customer needs, and market opportunities.
 </li>
 <li>
 Develop and implement targeted CRM campaigns (e.g., email, push notifications, in-app messages, SMS) for customer onboarding, retention, re-engagement, and win-back, aligned with marketing objectives and promotional calendars.
 </li>
 <li>
 Utilize customer data to create highly granular segments based on order history, preferences, behavior, demographics, and app usage patterns to deliver personalized experiences
 </li>
 <li>
 Monitor, analyze, and report on CRM campaign performance, customer churn rates, lifetime value (LTV), and engagement metrics, providing actionable insights for continuous improvement.
 </li>
 </ul>
 
 
 Loyalty Program Leadership
 
 
 <ul>
 <li>
 Lead the evolution of KFC&rsquo;s loyalty program to deepen engagement and repeat transactions.
 </li>
 <li>
 Develop and execute campaigns and initiatives specifically aimed at increasing loyalty member engagement, activity, and satisfaction (e.g., tier-based benefits, bonus point events, exclusive offers).
 </li>
 <li>
 Design and manage the rewards catalog, point accrual rules, and redemption processes, ensuring a compelling and desirable value proposition for members.
 </li>
 <li>
 Collaborate with digital, operations, and product teams to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Stay updated on regional loyalty ecosystems (e.g., Landmark&rsquo;s Shukran, Alshaya&rsquo;s Aura) to benchmark and innovate.
 </li>
 </ul>
 
 
 Insight &amp; Data-Driven Decision Making
 
 
 <ul>
 <li>
 Lead campaign measurements and analysis to drive deep learnings and overall strategy. Should be well-versed with measuring incrementality of campaigns, A/B testing, basic forecasting.
 </li>
 <li>
 Translate complex datasets into actionable insights for leadership, clearly communicating implications and recommended actions.
 </li>
 <li>
 Understand and monitor metrics including CLV, churn, redemption, and campaign effectiveness.
 </li>
 </ul>
 
 
 Creative &amp; Cross-Functional Influence
 
 
 <ul>
 <li>
 Act as a confident influencer, collaborating with stakeholders across marketing, operations, and central CRM/CDP teams.
 </li>
 <li>
 Brief creative teams to ensure messaging and design align with KFC&rsquo;s brand tone &mdash; bold, playful, and customer-first.
 </li>
 <li>
 Ensure CRM communications balance insight-led targeting with brand storytelling.
 </li>
 <li>
 Build strong working relationships with global and regional CRM/CDP partners, sharing brand-specific learnings and adopting best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Arabic speaker required.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>

AM CRM & Loyalty - KFC

United Real Estate Company (URC)

<div>
 
 
 Job Description
 
 
 
 Responsible for delivering exceptional customer service to owners and tenants within the URC projects. This role involves proactive issue resolution, effective communication, and support for various property management services to enhance clients&rsquo; satisfaction and uphold quality standards.
 
 
 
 
 
 
 Skill Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field or equivalent experience.
 </li>
 <li>
 3-5 years of experiance in customer care
 </li>
 <li>
 Strong English and Arabic language skills (written and spoken)
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Receives complaints and orders from property occupants via various communication channels, telephone, email via Call Centre CRM , Property Management (PM) system and Facility management system (FMS). Review the objections/orders raised and forward and follow up them to the concerned management.
 </li>
 <li>
 Ensures that both an appropriate and adequate investigations takes place which includes the recording of all communications between the various parties and all information taken into consideration.
 </li>
 <li>
 Responds to customer inquiries and suggestions by e-mail or through courtesy calls in a timely manner. Ensure customer satisfaction through personal recognition and prompt cordial attention during all customer interactions.
 </li>
 <li>
 Follows through on the resolution of all complaints with the concerned department.
 </li>
 <li>
 Provides a weekly report to the line manager with a summary of handled complaints and requests, and their latest status, details of significant ones, communications made with tenants, residents.
 </li>
 <li>
 Obtains customer satisfaction feedback on the various services provided by property management like Maintenance, Security, Housekeeping, hospitality services etc. from tenants and owners using diverse feedback tools
 </li>
 <li>
 Fully manages customer care support for sub-leasing tenants, addressing their specific needs and inquiries.
 </li>
 <li>
 Assists the handover team in transitioning units and leasing sub-rented units, ensuring a smooth process for tenants and owners.
 </li>
 <li>
 Communicates and engages with tenants through personal visits, phone calls, emails, and written communications, adhering to URC&rsquo;s communication standards and protocols
 </li>
 <li>
 Responsible for Coordinating with internal departments (FM, Leasing, Marketing, and Operations) to ensure alignment and prompt action on customer-related matters.
 </li>
 <li>
 Keeps abreast of updates and changes to URC's products and services to provide accurate information and support to tenants.
 </li>
 <li>
 Maintains confidentiality of all sensitive matters in the performance of job duties.
 </li>
 <li>
 Aids the line manager in ensuring that all standards within the customer charter are met.
 </li>
 <li>
 Keeps all relevant parties informed of assigned work programs as much as possible.
 </li>
 <li>
 Supports and advises tenants using URC organization's products or services.
 </li>
 <li>
 Perform other Duties as requested by line manger
 </li>
 </ul>
 
 
 
 
 
 Job Summary
 
 
 
 
 
 <ul>
 <li>
 Job Title Customer Care Officer
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Property Management &amp; Leasing
 </li>
 <li>
 Qualification Bachelors
 </li>
 <li>
 Date Posted 18-11-2025
 </li>
 </ul>
 
 Apply Now
 
</div>

Customer Care Officer

The Marketing Executive is responsible for executing marketing strategies across the company's food and beverage portfolio. This role serves as a key liaison between the marketing department, operations, and external stakeholders to ensure consistent brand messaging and effective campaign implementation. The Marketing Executive will manage end-to-end marketing initiatives including digital marketing, promotional campaigns, product launches, and market research while maintaining a deep understanding of F&amp;B industry trends.Education<ul><li>Bachelor's degree in Marketing, Communications, Business Administration, or Hospitality Management.</li></ul>Experience<ul><li>3&ndash;5 years of progressive marketing experience, with at least 2 years in the F&amp;B sector.</li></ul><ul><li>Demonstrated track record of managing successful marketing campaigns.</li></ul><ul><li>Experience with restaurant or food service marketing highly desirable.</li></ul>Job Type: Full-time

Marketing executive F&B

RA Prime

About RA Prime For Direct Trading Co.: RA Prime is a leading global FX and CFD provider, established in 2018 with a commitment to trust, transparency, integrity, and innovation. We serve traders at all skill levels, providing cutting-edge technology and resources for confident trading. We're looking for a marketing professional who doesn't just execute campaigns but thinks strategically about brand building in the competitive financial trading space.Position Overview: We are seeking a creative and strategic Marketing Strategist who can develop and execute innovative marketing campaigns that differentiate RA Prime in the global FX/CFD market. The ideal candidate combines creative storytelling with data-driven decision making, understands the unique challenges of marketing financial products, and brings fresh ideas to engage both new and experienced traders.Key Responsibilities:Strategic Marketing Planning (30%)<ul><li>Develop and implement comprehensive marketing strategies aligned with business goals and target audience insights</li><li>Identify market trends, competitor activities, and customer needs to inform marketing direction</li><li>Plan and execute integrated campaigns across digital, social media, email, and traditional channels</li><li>Set measurable KPIs and regularly report on campaign performance and ROI</li><li>Collaborate with leadership to position RA Prime as an innovative, trusted brand in the trading community</li></ul>Creative Campaign Development (40%)<ul><li>Conceptualize and create compelling marketing content that simplifies complex trading concepts and resonates with target audiences</li><li>Develop engaging copy for websites, social media, email newsletters, and promotional materials</li><li>Work closely with the graphic design team to produce visually stunning and effective marketing assets</li><li>Create educational content (blogs, videos, webinars, guides) that empowers traders and builds brand authority</li><li>Ensure all marketing communications maintain brand voice and consistency across all touchpoints</li></ul>Digital Marketing &amp; Growth (20%)<ul><li>Manage and optimize digital marketing channels including social media (LinkedIn, Twitter, Instagram, Facebook), Google Ads, and email marketing</li><li>Develop SEO/SEM strategies to increase organic visibility and drive qualified traffic</li><li>Monitor and analyze digital marketing metrics to optimize campaigns and improve conversion rates</li><li>Explore innovative digital marketing trends and platforms to reach new audiences</li></ul>Community Engagement &amp; Partnerships (10%)<ul><li>Build and nurture online trading communities through engaging content and active participation</li><li>Identify and manage partnerships with influencers, affiliates, and industry events</li><li>Gather customer insights and feedback to inform product development and marketing improvements</li></ul>Qualifications:Education &amp; Experience:<ul><li>Bachelor's degree in Marketing, Business, Communications, or related field</li><li>3-5 years of marketing experience, preferably in financial services, FX/CFD, fintech, or B2B sectors</li><li>Proven track record of developing and executing successful marketing campaigns</li><li>Experience marketing to traders or investors is a strong advantage</li></ul>Strategic Competencies:<ul><li>Creative thinker who can translate complex financial concepts into engaging content</li><li>Data-driven marketer who uses analytics to guide decisions and optimize performance</li><li>Deep understanding of the trading industry, trader psychology, and market dynamics</li><li>Ability to think both strategically (big picture) and tactically (execution)</li><li>Strong project management skills&mdash;able to manage multiple campaigns simultaneously</li><li>Entrepreneurial mindset&mdash;comfortable experimenting with new approaches</li></ul>Technical Skills:<ul><li>Proficiency in digital marketing tools (Google Analytics, social media management platforms, email marketing software)</li><li>Experience with SEO/SEM, paid advertising, and content marketing</li><li>Strong copywriting and editing skills in English (Arabic is a strong plus)</li><li>Familiarity with CRM systems and marketing automation tools</li><li>Basic understanding of graphic design principles (Canva, Adobe Spark) is a plus</li><li>Knowledge of trading platforms and financial markets</li></ul>Personal Attributes:<ul><li>Passionate about marketing and the financial trading industry</li><li>Creative storyteller with a keen eye for detail</li><li>Self-motivated, proactive, and results-oriented</li><li>Excellent communication and interpersonal skills</li><li>Adaptable and thrives in a fast-paced, dynamic environment</li><li>Collaborative team player who can also work independently</li></ul>Job Type: Full-timeWork Location: In person

Marketing Specialist

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