commercial operations manager Jobs in Mangaluru

commercial operations manager

assistant manager - warehouse operations Jobs in Mangaluru

assistant manager - warehouse operations

associate - operations

associate manager

associate operations manager Jobs in Mangaluru

associate operations manager

manager of operations

Unacademy

<div>
 
 
 About the Company
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 The Test Operations Manager is responsible for overseeing the end-to-end planning, execution, and optimization of test operations. This includes ensuring smooth test delivery, maintaining operational efficiency, and upholding quality and compliance standards. The role demands strong leadership, cross-functional collaboration, and a data-driven approach to continuously enhance testing processes and learner experience.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Test Operations Management
 
 </li>
 <li>
 Oversee daily test operations &mdash; from scheduling, setup, and execution to post-test reporting.
 </li>
 <li>
 Manage both online and offline (center-based) testing environments, ensuring reliability and security.
 </li>
 <li>
 Ensure adherence to all testing protocols, guidelines, and data integrity standards.
 </li>
 <li>
 Supervise test delivery teams and ensure SLA compliance across all operational metrics.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Team Leadership &amp; People Management
 
 </li>
 <li>
 Lead, mentor, and train a team of Test Operations Associates and Executives.
 </li>
 <li>
 Create staffing plans for high-volume test seasons, ensuring adequate coverage.
 </li>
 <li>
 Conduct performance reviews, set KPIs, and drive accountability across the team.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Process Improvement &amp; Quality Assurance
 
 </li>
 <li>
 Develop and standardize SOPs (Standard Operating Procedures) for test operations.
 </li>
 <li>
 Identify operational bottlenecks and drive continuous improvement initiatives.
 </li>
 <li>
 Implement quality checks and feedback loops to minimize errors and downtime.
 </li>
 <li>
 Collaborate with product and engineering teams to enhance testing platforms and workflows.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Data Analysis &amp; Reporting
 
 </li>
 <li>
 Track and analyze test performance metrics (attendance rates, issue logs, completion rates, etc.).
 </li>
 <li>
 Present actionable insights to leadership for process enhancement and resource optimization.
 </li>
 <li>
 Build dashboards and reports for visibility into daily and monthly operational performance.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Stakeholder &amp; Cross-Functional Collaboration
 
 </li>
 <li>
 Partner with Content, Product, Technology, Customer Support, and Business teams to ensure operational readiness.
 </li>
 <li>
 Act as the primary point of contact for internal and external stakeholders related to testing operations.
 </li>
 <li>
 Manage vendor relationships, including exam center partners and third-party service providers.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Risk &amp; Incident Management
 
 </li>
 <li>
 Monitor test sessions in real time to detect and address irregularities or technical issues.
 </li>
 <li>
 Ensure incident escalation protocols are followed, with root-cause analysis and preventive measures in place.
 </li>
 <li>
 Maintain compliance with data security, integrity, and privacy requirements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Strong project management and operations planning skills.
 </li>
 <li>
 Excellent people management and leadership capabilities.
 </li>
 <li>
 Analytical mindset with experience in reporting and dashboarding tools (Excel, Google Sheets, Power BI, etc.).
 </li>
 <li>
 Excellent communication, coordination, and stakeholder management skills.
 </li>
 <li>
 High attention to detail, problem-solving ability, and process orientation.
 </li>
 <li>
 Familiarity with online testing platforms, LMS tools, or exam delivery systems preferred.
 </li>
 </ul>
 
 
</div>

Associate Operations Manager

<div>
 
 
 About MSI
 
 
 
 MSI is a world leader in gaming, content creation, business &amp; productivity and AIoT solutions. Bolstered by its cutting-edge R&amp;D capabilities and customer-driven innovation, MSI has a wide-ranging global presence spanning over 120 countries. Its comprehensive lineup of laptops, graphics cards, monitors, motherboards, desktops, peripherals, servers, IPCs, robotic appliances, and vehicle infotainment and telematics systems are globally acclaimed. Committed to advancing user experiences through the finest product quality, intuitive user interface and design aesthetics, MSI is a leading brand that shapes the future of technology.
 
 
 
 
 
 
 About the Role
 
 
 
 We are looking for a highly motivated and results-driven
 
 Operation Manager
 
 to lead logistics, supply chain, and outsourced manufacturing operations in India. This role plays a key part in ensuring operational excellence, efficiency, and strong collaboration with both internal and external partners.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Logistics &amp; Outsourced Manufacturing Management
 
 
 <ul>
 <li>
 Oversee and optimize logistics, distribution, inventory, and supply chain processes.
 </li>
 <li>
 Manage outsourced manufacturing operations, ensuring capacity, quality, timeliness, and cost efficiency.
 </li>
 <li>
 Maintain close communication with outsourcing partners to resolve operational issues and allocate resources.
 </li>
 <li>
 Monitor vendor performance against company standards and contractual obligations, driving continuous improvement.
 </li>
 <li>
 Develop and implement operational SOPs to enhance overall efficiency.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Strategic Planning
 
 
 <ul>
 <li>
 Work closely with HQ strategy teams to support departmental planning and execution.
 </li>
 <li>
 Support process reengineering and improvements across business functions.
 </li>
 <li>
 Participate in annual budgeting, operational goal setting, and performance evaluation.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or above; extensive relevant experience preferred.
 </li>
 <li>
 Prior experience in internal control, finance, logistics, supply chain, or outsourced factory management highly desirable.
 </li>
 <li>
 Knowledge of Indian market and regulations, with strong cross-cultural communication skills, is a plus.
 </li>
 <li>
 Strong problem-solving ability, independent thinking, and excellent communication and coordination skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join Us
 
 
 
 You&rsquo;ll be part of a dynamic and global team committed to operational excellence and continuous growth. This is an exciting opportunity to take ownership of key business operations and make a significant impact in one of our fastest-growing markets.
 
 
 
</div>

Operations Manager

A.P. Moller - Maersk

<div>
 APM Terminals
 
 
 
 Assistant Manager &ndash; Warehouse Operations
 
 
 
 
 Location
 
 : Narsapura, (Kolar) - Karnataka
 
 
 
 Industry
 
 : Logistics &amp; Supply Chain (3PL Warehouse Operations)
 
 
 
 Employment Type
 
 : Full-Time
 
 
 
 Role Summary:
 
 
 
 We are seeking an experienced and performance-driven Assistant Manager &ndash; Warehouse Operations to oversee the day-to-day functioning of a 3PL warehouse. The ideal candidate will be responsible for managing operations, workforce, process compliance, client coordination, P\&amp;L performance, and continuous quality improvement. This is a leadership role requiring a hands-on approach, strong operational control, and team management capabilities to ensure seamless, efficient, and profitable warehouse operations.
 
 
 
 Key Responsibilities
 
 :
 
 
 <ul>
 <li>
 Warehouse Operations Management:
 </li>
 <li>
 Oversee and manage end-to-end warehouse operations including receiving, put-away, inventory management, order processing, picking, packing, and dispatch.
 </li>
 <li>
 Ensure all operations adhere to the defined SOPs, client SLAs, safety, and compliance standards.
 </li>
 <li>
 Monitor daily workflows to maintain accuracy, productivity, and timeliness in all warehouse activities.
 </li>
 <li>
 Coordinate with transportation and customer service teams to ensure timely dispatch and delivery of goods.
 </li>
 <li>
 People Management:
 </li>
 <li>
 Lead, supervise, and motivate warehouse staff including team leads, supervisors, and associates.
 </li>
 <li>
 Develop manpower plans and shift rosters based on operational volume.
 </li>
 <li>
 Conduct regular team meetings, performance reviews, and training programs to enhance team efficiency and morale.
 </li>
 <li>
 Address grievances and enforce disciplinary actions where required, ensuring a positive and compliant work environment.
 </li>
 <li>
 Client and Stakeholder Management:
 </li>
 <li>
 Act as the operational point of contact for the client(s) and internal stakeholders.
 </li>
 <li>
 Ensure client KPIs and SLAs are met, and address any escalations or service issues promptly.
 </li>
 <li>
 Support onboarding of new clients or expansion of services within the warehouse.
 </li>
 <li>
 Provide regular operational reports and performance reviews to clients and senior management.
 </li>
 <li>
 Financial and P\&amp;L Responsibility:
 </li>
 <li>
 Monitor warehouse budgets and control costs related to labor, material handling equipment (MHE), consumables, and other resources.
 </li>
 <li>
 Track and analyse operational performance against financial targets (cost per unit, productivity, etc.).
 </li>
 <li>
 Identify cost-saving opportunities and implement measures to improve overall profitability.
 
 
 </li>
 </ul>
 
 5
 
 .
 
 Quality &amp; Compliance Management:
 
 
 
 <ul>
 <li>
 Implement and monitor quality control processes to ensure error-free and damage-free operations.
 </li>
 <li>
 Conduct regular audits (internal/client/external) and drive corrective and preventive actions (CAPA).
 </li>
 <li>
 Ensure adherence to health, safety, and environmental standards (HSE), and promote a culture of safety across the warehouse.
 </li>
 <li>
 Support implementation of continuous improvement initiatives (Kaizen, 5S, Lean, etc.).
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 :
 
 
 <ul>
 <li>
 Graduate in any discipline (preferably in Supply Chain, Logistics, or Operations). MBA/PGDM in Logistics/Supply Chain Management is an added advantage.
 </li>
 <li>
 5&ndash;10 years of relevant experience in warehouse/logistics operations, with at least 2&ndash;3 years in a supervisory or assistant managerial role within a 3PL setup.
 </li>
 <li>
 Strong knowledge of WMS (Warehouse Management Systems), inventory control, and order fulfilment processes.
 </li>
 <li>
 Proficient in MS Office (Excel, PowerPoint, Word) and reporting tools.
 </li>
 <li>
 Familiarity with automation and MHE operations.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent planning, organizational, and analytical abilities.
 </li>
 <li>
 Effective communication and interpersonal skills.
 </li>
 <li>
 Ability to thrive in high-pressure, high-volume environments.
 </li>
 <li>
 Proactive problem solver with a continuous improvement mindset.
 </li>
 <li>
 Customer-focused approach with an understanding of service excellence
 
 
 </li>
 </ul>
 Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
 
 
 We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.
</div>

Assistant Manager - Warehouse Operations

SymphonyAI

<div>
 Introduction
 
 
 
 Sales Operations Manager - Retail/CPG Division (India)
 
 
 
 
 Location:
 
 Bengaluru, India/ Hybrid
 
 
 
 Department:
 
 Sales Operations
 
 
 
 Reports to:
 
 VP, Sales Operations - Global Retail/CPG
 
 
 
 About SymphonyAI:
 
 
 
 SymphonyAI is building the leading enterprise AI SaaS company driving digital transformation in retail, CPG, finance, manufacturing, media, and IT. Since 2017, we&rsquo;ve grown to serve 2,000+
 
 
 global customers and employ over 3,000 professionals across 30+ countries, all united by our vision to deliver predictive, prescriptive, and autonomous AI solutions that deliver true business impact.
 
 
 
 Job Description
 
 
 
 
 Role Overview:
 
 
 
 We are seeking a
 
 Sales Operations Manager
 
 based in India to join our Retail/CPG division. This role will serve as a key analytics and reporting hub for the global sales operations team, while also managing foundational sales operations processes that ensure data integrity and operational efficiency. The ideal candidate combines strong analytical and reporting skills with the ability to execute day-to-day operational tasks such as data auditing, CRM hygiene, opportunity validation, deal desk support and quoting. You will also bring hands-on experience configuring Salesforce to optimize sales processes. This is a global role supporting sales leadership across multiple geographies.
 
 
 
 About the role:
 
 
 
 
 
 Analytics &amp; Reporting
 
 
 
 
 <ul>
 <li>
 Build and maintain dashboards and reports in Salesforce and BI tools (Tableau, Power BI, Looker, etc.).
 </li>
 <li>
 Deliver recurring reporting on pipeline health, forecasting accuracy, quota attainment, and sales productivity.
 </li>
 <li>
 Support sales leaders with forecasting preparation, analysis, and process optimization.
 </li>
 <li>
 Provide ad hoc analysis on pipeline conversion, sales cycle times, win/loss trends, and other KPIs.
 
 
 </li>
 </ul>
 
 
 Deal Desk, Quoting &amp; Order Auditing
 
 
 
 
 <ul>
 <li>
 Collaborate with sales teams as primary operational support for deal desk activities, including reviewing deal structures and approvals.
 </li>
 <li>
 Manage quoting process by generating accurate sales quotes in Salesforce and ensuring compliance with pricing policies.
 </li>
 <li>
 Conduct order audits to ensure deals are properly documented and meet internal guidelines before processing and invoicing.
 
 
 </li>
 </ul>
 
 
 Data Hygiene &amp; Operational Support
 
 
 
 
 <ul>
 <li>
 Perform regular audits of Salesforce data to ensure accuracy and completeness.
 </li>
 <li>
 Review and validate opportunities that close, ensuring correct stages, amounts, and dates.
 </li>
 <li>
 Monitor CRM hygiene (e.g., required fields, pipeline cleanliness, duplicate records) and follow up with sales teams to resolve gaps.
 </li>
 <li>
 Support process compliance by running checks on deal data and ensuring alignment with sales policies.
 
 
 </li>
 </ul>
 
 
 Sales Process &amp; Forecasting Support
 
 
 
 
 <ul>
 <li>
 Assist global sales ops with forecasting processes by validating data and preparing reports.
 </li>
 <li>
 Help streamline lead-to-opportunity workflows and ensure data consistency across regions.
 </li>
 <li>
 Act as a point of contact for resolving data/reporting-related issues from sales teams.
 
 
 </li>
 </ul>
 
 
 Salesforce Configuration
 
 
 
 
 <ul>
 <li>
 Configure Salesforce layouts, fields, reports, and basic workflows to improve sales team efficiency (no major customizations or coding).
 </li>
 <li>
 Partner with IT/Salesforce admins to implement minor enhancements and resolve user issues.
 
 
 </li>
 </ul>
 
 
 Collaboration
 
 
 
 
 <ul>
 <li>
 Work closely with global sales ops colleagues to provide standardized reporting across regions.
 </li>
 <li>
 Partner with Finance, Marketing, and Customer Success on data alignment and KPI reporting.
 </li>
 <li>
 Prepare executive-ready reports and summaries for senior leadership.
 
 
 </li>
 </ul>
 
 About you:
 
 
 
 <ul>
 <li>
 6 or more years of experience in Sales Operations, Business Analytics, or related roles (preferably SaaS or enterprise technology).
 </li>
 <li>
 Strong Excel/Google Sheets skills and experience with BI/reporting tools (Tableau, Power BI, Looker).
 </li>
 <li>
 Hands-on experience with Salesforce CRM, including data management, reporting &amp; minor customizations.
 </li>
 <li>
 Comfortable performing both analytical tasks (reporting, dashboards, insights) and operational tasks (data cleanup, audits, compliance checks).
 </li>
 <li>
 High attention to detail with strong organizational skills.
 </li>
 <li>
 Ability to work across time zones and collaborate with global teams.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Engineering, Statistics, or related field required; MBA or equivalent a plus.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 
 What we offer:
 
 
 
 <ul>
 <li>
 Lead high-impact projects driving sales transformation in a global IT environment.
 </li>
 <li>
 Collaborate in a dynamic, international team with an inclusive culture.
 </li>
 <li>
 Apply your insights directly to shape critical business decisions and strategy.
 </li>
 <li>
 Competitive compensation &amp; benefits package with strong professional growth opportunities.
 </li>
 </ul>
</div>

Manager, Sales Operations

DP World

<div>
 
 Job Description
 
 
 
 
 Operations management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
 </li>
 <li>
 Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
 </li>
 <li>
 Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
 </li>
 <li>
 Need to plan required manpower in line with volume fluctuations.
 </li>
 <li>
 30 plus staff needs to be handled independently with teamwork.
 </li>
 <li>
 Responsible for Stock Accuracy and batch accuracy.
 </li>
 <li>
 Need to analyze and close all the inventory related issues timely.
 </li>
 <li>
 Need to ensure good hygiene in cold and dry storage areas.
 </li>
 <li>
 Timely redressal of customer/depot queries.
 </li>
 <li>
 Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10 th of current month.
 </li>
 <li>
 Not to compromise on safety of employees and premises.
 </li>
 <li>
 Timely escalations to Management on non-compliances.
 </li>
 <li>
 Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
 </li>
 <li>
 Analysis of Stores and RDs complaints and solving within the defined timelines.
 </li>
 <li>
 Stock transfers from location to location. DC to DC based on need.
 </li>
 <li>
 Zone/locs finalization along with customer.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
 
 Regional P &amp; L management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Ensure zero debits from customer.
 </li>
 <li>
 Avoid productivity loss in Ops to sustain margins.
 </li>
 <li>
 Ensure P &amp; L in line within budget.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
 
 Customer relationship Management
 
 
 
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 </li>
 <ul>
 <li>
 Support in customer based on timely need.
 </li>
 <li>
 Resolving customer queries and sending reports timely.
 </li>
 <li>
 Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.
 </li>
 </ul>
 </ul>
 </ul>
 </ul>
</div>

Executive - Operations

PwC Acceleration Center India

<div>
 At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information. Those in operations and strategy at PwC will track, manage, and report on strategic initiatives and projects. In this role, you will support leaders by handling key responsibilities, representing their point of view in meetings and decisions, and anticipating their future needs. Additionally, you will organise leadership team calls and meetings, oversee research and data analysis, promote consistent execution across sectors, and collaborate across lines of service for knowledge sharing and promoting technology/tools for sales and delivery.
 
 
 Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
 
 
 
 Skills
 
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Craft and convey clear, impactful and engaging messages that tell a holistic story.
 </li>
 <li>
 Apply systems thinking to identify underlying problems and/or opportunities.
 </li>
 <li>
 Validate outcomes with clients, share alternative perspectives, and act on client feedback.
 </li>
 <li>
 Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
 </li>
 <li>
 Deepen and evolve your expertise with a focus on staying relevant.
 </li>
 <li>
 Initiate open and honest coaching conversations at all levels.
 </li>
 <li>
 Make difficult decisions and take action to resolve issues hindering team effectiveness.
 </li>
 <li>
 Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
 
 
 </li>
 </ul>
 The Opportunity
 
 
 When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you&rsquo;ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You&rsquo;ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.
 
 
 As part of the Tax Operations team you will oversee central governance and compliance initiatives while driving reporting and analytics. As a Senior Manager you will develop and implement governance frameworks, manage budgeting and forecasting, and lead continuous improvement efforts to enhance operational practices. This position provides an exciting opportunity to influence strategic decision-making and foster a culture of transparency and accountability within the organization.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Oversee central governance and compliance initiatives within Tax Operations
 </li>
 <li>
 Develop and implement impactful governance frameworks for the organization
 </li>
 <li>
 Manage budgeting and forecasting processes to secure financial accuracy
 </li>
 <li>
 Lead continuous improvement efforts to enhance operational practices
 </li>
 <li>
 Influence strategic decision-making through data-driven insights
 </li>
 <li>
 Foster a culture of transparency and accountability across teams
 </li>
 <li>
 Collaborate with various departments to streamline reporting and analytics
 </li>
 <li>
 Coach and support team members in achieving their professional goals
 
 
 </li>
 </ul>
 What You Must Have
 
 
 <ul>
 <li>
 Bachelor's Degree
 </li>
 <li>
 12 years of experience
 </li>
 <li>
 Oral and written proficiency in English required
 
 
 </li>
 </ul>
 What Sets You Apart
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration, Finance, Accounting, or a related field
 </li>
 <li>
 12-15 years of experience in governance, reporting, or financial management roles
 </li>
 <li>
 Proven proficiency in creating dashboards and reports using Tableau
 </li>
 <li>
 Driving innovation and continuous improvement initiatives
 </li>
 <li>
 Establishing accountability frameworks across the organization
 </li>
 <li>
 Managing stakeholder relationships effectively
 </li>
 <li>
 Understanding key business drivers and commercial dynamics
 </li>
 <li>
 Familiarity with Agile Scrum and Iterative Development methodologies
 </li>
 <li>
 Inspiring and developing teams to drive transformational change
 </li>
 </ul>
</div>

Senior Manager - Operations

Novo

<div>
 
 About Us
 
 
 
 Small businesses are the backbone of the US economy, comprising almost half of the GDP and the private workforce. Yet, big banks don&rsquo;t provide the access, assistance and modern tools that owners need to successfully grow their business.
 
 
 We started Novo to challenge the status quo&mdash;we&rsquo;re on a mission to increase the GDP of the modern entrepreneur by creating the go-to banking platform for small businesses (SMBs). Novo is flipping the script of the banking world, and we&rsquo;re excited to lead the small business banking revolution.
 
 
 At Novo, we&rsquo;re here to help entrepreneurs, freelancers, startups and SMBs achieve their financial goals by empowering them with an operating system that makes business banking as easy as iOS. We developed modern bank accounts and tools to help to save time and increase cash flow. Our unique product integrations enable easy access to tracking payments, transferring money internationally, managing business transactions and more. We&rsquo;ve made a big impact in a short amount of time, helping thousands of organizations access powerfully simple business banking.
 
 
 
 Key Responsibilities
 
 
 
 
 About the Role:
 
 
 
 <ul>
 <li>
 Oversee and manage comprehensive office facility operations across multiple locations, including utilities, supplies, repair and maintenance, and workplace safety.
 </li>
 <li>
 Monitor and track operational budgets, vendor contracts, and payment cycles with a strong focus on cost control.
 </li>
 <li>
 Ensure process discipline across all facility-related activities, including checklists, audits, inventory tracking, and documentation.
 </li>
 <li>
 Develop and maintain organized internal systems for records, invoices, contracts, and compliance documentation.
 </li>
 <li>
 Collaborate with People Operations on workplace experience initiatives such as celebrations, onboarding logistics, and offsite events.
 </li>
 <li>
 Coordinate with Finance to ensure timely and accurate invoice submissions, reimbursements, and audits.
 </li>
 <li>
 Manage team travel planning, event logistics, and vendor coordination as required. Prepare regular operations reports featuring relevant metrics, expenditure tracking, and recommendations for process improvement.
 </li>
 <li>
 Proactively identify inefficiencies, anticipate risks, and independently resolve issues as they arise.
 </li>
 <li>
 Handle confidential information with the utmost discretion and professionalism.
 
 
 </li>
 </ul>
 
 Qualifications for Operations Associate
 
 
 
 <ul>
 <li>
 Possess 1&ndash;2 years of experience in Facilities, Administration, or Workplace Operations roles.
 </li>
 <li>
 Demonstrate strong organizational skills and meticulous attention to detail.
 </li>
 <li>
 Have a proven track record in vendor management, expense tracking, and effectively executing operational processes.
 </li>
 <li>
 Exhibit a high level of ownership in responsibilities.
 </li>
 <li>
 Capable of working cross-functionally with Finance, People, and leadership teams.
 </li>
 <li>
 Exhibit strong communication skills that are clear, professional, and proactive.
 </li>
 <li>
 Comfortable utilizing tools such as Excel, Google Sheets, procurement platforms, and digital documentation systems.
 </li>
 <li>
 Exposure to startup or high-growth environments is considered an advantage.
 </li>
 </ul>
</div>

Associate - Operations

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