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manager sap customer support

Sovos

<div>Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges &ndash; we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!

Don't worry if you don't check all the boxes &ndash; apply anyway! We're focused on hiring the right people, not just the &quot;right&quot; resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The Client Support Manager &ndash; SAP Solutions supervises members of the SAP Support team and is responsible for ensuring that all SAP-integrated tax compliance services are successfully supported in a timely fashion while delivering an outstanding customer service experience. This individual is passionate about client service and leading others, is extremely detail oriented and organized, and is an excellent communicator.

In this role, you will lead a team dedicated to supporting customers who leverage Sovos solutions within their SAP environments. The Client Support Manager may also be responsible for overseeing a specific Sovos team, product, or service offering. This role requires a high amount of collaboration with the larger department team and with other teams across Sovos globally.

More specifically, you will:
<ul>
<li>Supervise members of the Client Support team and hold the team accountable for service levels and process controls related to SAP customer support</li>
<li>Provide strong leadership, guidance, and mentorship to the team on SAP-related support matters</li>
<li>Responsible for interviewing, hiring, training, coaching, mentoring, assigning work, appraising performance, and developing employees</li>
<li>Monitor team execution of activities, status reporting, issue management, and client service level outcome alignment for SAP customers</li>
<li>Provide assistance to the team in resolving client issues, including SAP integration and ABAP-related challenges</li>
<li>Monitor ticket activities to ensure timely completion of tasks</li>
<li>Manage client escalations, including timely case review and regular push communications to internal stakeholders</li>
<li>Coordinate incident response activities across multiple teams</li>
<li>Facilitate incident calls and ensure appropriate resources are engaged</li>
<li>Define and lead the team to successful completion of department goals</li>
<li>Define and report on utilisation and other efficiency and quality metrics</li>
<li>Provide input into process and technology improvement, offering suggestions to build internal efficiencies, increase scalability, and reduce risk</li>
<li>Demonstrate initiative, drive, and determination to achieve results, success, and growth</li>
<li>Take full responsibility for ensuring internal and external customer satisfaction</li>
<li>Act with integrity and demonstrate ethical behaviour in all matters with all stakeholders</li>
<li>Adhere to a culture of professionalism, operational excellence, and drive for results</li>
<li>Maintain a high level of energy, enthusiasm, engagement, and commitment to action</li>
<li>Demonstrate a high degree of self-awareness and commitment to personal development and learning</li>
<li>Assume and execute additional responsibilities as assigned</li>
</ul>
What We Need From You
<ul>
<li>5+ years of work experience preferred, ideally in SAP customer support or SAP technical environments</li>
<li>Previous ABAP experience is required</li>
<li>Previous e-transformation (e-invoice, e-ledger, e-archive etc.) experience is required</li>
<li>Familiarity with SAP ERP systems and integration points with third-party solutions</li>
<li>Sense of urgency and client-first approach are indispensable</li>
<li>Strong problem-solving skills and the ability to accept responsibility</li>
<li>Strong time management, organisational, and decision-making skills</li>
<li>Ability to lead and empower teams to achieve individual and operational goals</li>
<li>Excellent oral and written communication skills in English</li>
<li>Strong sense of personal integrity and accountability</li>
<li>Demonstrates initiative, drive, and determination to achieve results, success, and growth</li>
<li>Ability to effectively manage multiple work assignments and projects</li>
<li>Ability to work as a member of a team and cross-functionally</li>
<li>Ability to interact effectively with teammates, colleagues, leadership, and customers</li>
<li>Ability to comprehend and communicate complex concepts</li>
<li>Ability to concentrate, analyse, and resolve complex problems</li>
<li>Proficiency with technology (e.g., phone systems, computer hardware, and software applications) to fulfil work requirements</li>
</ul>
What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
<ul>
<li>An opportunity to work with a global team</li>
<li>Bi-Weekly Meeting Free Days</li>
<li>Mentoring Programs</li>
<li>Globally recognised Training and Development programs</li>
<li>Benefits</li>
</ul>
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries &ndash; including half the Fortune 500 &ndash; trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.</div>

Manager, SAP Customer Support

Sovos Latinoamérica

<div>
 
 Build your future with Sovos.
 
 
 
 If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
 
 
 At Sovos, we're dedicated to more than just solving compliance challenges &ndash; we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
 
 
 Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!
 
 
 Don't worry if you don't check all the boxes &ndash; apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.
 
 
 
 The Work You'll Do
 
 
 
 The
 
 Client Support Manager &ndash; SAP Solutions
 
 supervises members of the SAP Support team and is responsible for ensuring that all SAP-integrated tax compliance services are successfully supported in a timely fashion while delivering an outstanding customer service experience. This individual is passionate about client service and leading others, is extremely detail oriented and organized, and is an excellent communicator.
 
 
 In this role, you will lead a team dedicated to supporting customers who leverage Sovos solutions within their SAP environments. The Client Support Manager may also be responsible for overseeing a specific Sovos team, product, or service offering. This role requires a high amount of collaboration with the larger department team and with other teams across Sovos globally.
 
 
 
 More Specifically, You Will
 
 
 
 <ul>
 <li>
 Supervise members of the Client Support team and hold the team accountable for service levels and process controls related to SAP customer support
 </li>
 <li>
 Provide strong leadership, guidance, and mentorship to the team on SAP-related support matters
 </li>
 <li>
 Responsible for interviewing, hiring, training, coaching, mentoring, assigning work, appraising performance, and developing employees
 </li>
 <li>
 Monitor team execution of activities, status reporting, issue management, and client service level outcome alignment for SAP customers
 </li>
 <li>
 Provide assistance to the team in resolving client issues, including SAP integration and ABAP-related challenges
 </li>
 <li>
 Monitor ticket activities to ensure timely completion of tasks
 </li>
 <li>
 Manage client escalations, including timely case review and regular push communications to internal stakeholders
 </li>
 <li>
 Coordinate incident response activities across multiple teams
 </li>
 <li>
 Facilitate incident calls and ensure appropriate resources are engaged
 </li>
 <li>
 Define and lead the team to successful completion of department goals
 </li>
 <li>
 Define and report on utilisation and other efficiency and quality metrics
 </li>
 <li>
 Provide input into process and technology improvement, offering suggestions to build internal efficiencies, increase scalability, and reduce risk
 </li>
 <li>
 Demonstrate initiative, drive, and determination to achieve results, success, and growth
 </li>
 <li>
 Take full responsibility for ensuring internal and external customer satisfaction
 </li>
 <li>
 Act with integrity and demonstrate ethical behaviour in all matters with all stakeholders
 </li>
 <li>
 Adhere to a culture of professionalism, operational excellence, and drive for results
 </li>
 <li>
 Maintain a high level of energy, enthusiasm, engagement, and commitment to action
 </li>
 <li>
 Demonstrate a high degree of self-awareness and commitment to personal development and learning
 </li>
 <li>
 Assume and execute additional responsibilities as assigned
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 <ul>
 <li>
 5+ years of work experience preferred, ideally in SAP customer support or SAP technical environments
 </li>
 <li>
 Previous ABAP experience is required
 </li>
 <li>
 Previous e-transformation (e-invoice, e-ledger, e-archive etc.) experience is required
 </li>
 <li>
 Familiarity with SAP ERP systems and integration points with third-party solutions
 </li>
 <li>
 Sense of urgency and client-first approach are indispensable
 </li>
 <li>
 Strong problem-solving skills and the ability to accept responsibility
 </li>
 <li>
 Strong time management, organisational, and decision-making skills
 </li>
 <li>
 Ability to lead and empower teams to achieve individual and operational goals
 </li>
 <li>
 Excellent oral and written communication skills in English
 </li>
 <li>
 Strong sense of personal integrity and accountability
 </li>
 <li>
 Demonstrates initiative, drive, and determination to achieve results, success, and growth
 </li>
 <li>
 Ability to effectively manage multiple work assignments and projects
 </li>
 <li>
 Ability to work as a member of a team and cross-functionally
 </li>
 <li>
 Ability to interact effectively with teammates, colleagues, leadership, and customers
 </li>
 <li>
 Ability to comprehend and communicate complex concepts
 </li>
 <li>
 Ability to concentrate, analyse, and resolve complex problems
 </li>
 <li>
 Proficiency with technology (e.g., phone systems, computer hardware, and software applications) to fulfil work requirements
 
 
 </li>
 </ul>
 
 What Does Sovos Offer You?
 
 
 
 The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
 
 
 <ul>
 <li>
 An opportunity to work with a global team
 </li>
 <li>
 Bi-Weekly Meeting Free Days
 </li>
 <li>
 Mentoring Programs
 </li>
 <li>
 Globally recognised Training and Development programs
 </li>
 <li>
 Benefits
 
 
 </li>
 </ul>
 Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.
 
 
 
 Company Background
 
 
 
 Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.
 
 
 More than 100,000 customers in 100+ countries &ndash; including half the Fortune 500 &ndash; trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.
</div>

<div>
 
 Company Description
 
 
 
 As market leader in enterprise application software, SAP helps companies of all sizes and industries innovate through simplification. From the back office to the boardroom, warehouse to storefront, on premise to cloud, desktop to mobile device &ndash; SAP empowers people and organizations to work together more efficiently and use business insight more effectively to stay ahead of the competition. SAP applications and services enable customers to operate profitably, adapt continuously, and grow sustainably.
 
 
 
 What We Offer
 
 
 
 Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply Now!
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 Who You&rsquo;ll Become
 
 
 
 A Solution Advisor works closely with our customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As a part of the sales team, a Solution Advisor is the &ldquo;subject matter expert&rdquo; responsible for the functional and technical knowledge within the sales cycle. A Solution Advisor provides deal support by participating in discovery sessions, executive meetings and presentations and delivers software demonstrations that help the customer understand SAP&rsquo;s unique value proposition. In addition to deal support, the Solution Advisor participates in marketing events to generate demand, leads Design Thinking sessions, and collaborates with the broader sales team to identify whitespace opportunities at existing accounts.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a Solution Advisor within the SAP Academy for Customer Success, you will be responsible to:
 
 
 Successfully complete a 10-month program that strengthens a foundation for a successful customer-facing career at SAP.
 
 
 Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting-edge technologies.
 
 
 Receive on-the-job training under the mentorship of a senior Solution Advisor colleague while working with our customers to gain real world experience and acquire the skills necessary to help guide our customers through their Digital Transformation journey.
 
 
 The program will enrich your knowledge of SAP and give you the professional experience to serve our customers. We offer full-time employment from day one with practical learning applications for your role. After successful completion of the program, you are expected to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high impact and engaging software demonstrations that compel the customers to select SAP over other competitive offerings. You will also provide demand generation support through marketing events and deal execution support by responding to request for proposals.
 
 
 
 Solution Areas Focus
 
 
 
 SAP SuccessFactors (Human Capital Management - HCM) - Knowledge in core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
 
 
 
 What You Bring
 
 
 
 2-3 (Max 3 years) Years of professional experience (not including internships and part-time work) with a strong foundation in technical and business processes, exposure to relevant technologies/ solutions, and customer-facing skills.
 
 
 Technical and business process knowledge, combined with strong complex problem-solving skills, to support solution delivery and operational efficiency through hands-on experience with relevant technologies and industry-standard tools.
 
 
 A cooperative and productive approach to working relationships, internally and externally.
 
 
 A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
 
 
 An understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
 
 
 A resilient mindset, embracing challenges with optimism and consistently striving for growth and success.
 
 
 Strong Business Acumen, including demonstrated knowledge of business processes and/or industries.
 
 
 Proficiency in English to engage with our global network.
 
 
 The SAP Academy for Customer Success is a global development program designed for talent who are early in their career.
 
 
 
 About SAP Academy For Customer Success
 
 
 
 The SAP Academy for Customer Success offers a three-year journey that drives accountability and enhances productivity. It enables graduates to make a quick impact in customer-facing roles while fostering career longevity and leadership potential.
 
 
 
 
 Join us for a unique opportunity to build a global network, collaborate with customers to solve real business challenges, and gain hands-on experience with world-class cloud solutions &mdash; all while learning in a dynamic environment and earning competitive pay and benefits.
 
 
 #SAPAcademyforCustomerSuccess
 
 
 #SAPCSCareers
 
 
 
 SAP'S DIVERSITY COMMITMENT
 
 
 
 To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
 
 
 SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to HR Direct (Americas: hrdirectamericas@sap.com, APJ: hrdirectapj@sap.com, EMEA: careers@sap.com). Requests for reasonable accommodation will be considered on a case-by-case basis.
 
 
 
 #SAPNextGen
 
</div>

Solution Advisor Associate - SAP Academy for Customer Success - Türkiye

Mapa Group

<div>
 
 
 About Us:
 
 
 
 At Mapa, we're a globally recognized engineering and construction company with a footprint that extends across three continents. Our unwavering commitment to excellence and relentless pursuit of quality and performance have set us apart as industry leaders. We're at the forefront of innovation in the engineering and construction landscape, redefining boundaries and consistently raising the bar for excellence.
 
 
 
 
 
 
 Job Description:
 
 
 
 Mapa is seeking a highly skilled and experienced SAP FI Manager to join our dynamic team. As a SAP FI Manager, you will play a pivotal role in ensuring the effectiveness of our financial processes and systems. With your expertise, you will contribute to our ongoing success in managing complex financial operations efficiently.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 SAP Financial Configuration:
 
 Configure and maintain SAP FI modules to meet the financial needs of our diverse projects across multiple continents.
 </li>
 <li>
 
 Financial Process Optimization:
 
 Collaborate with cross-functional teams to optimize financial processes, ensuring that they align with industry best practices and project-specific requirements.
 </li>
 <li>
 
 Financial Reporting:
 
 Generate and analyze financial reports to provide critical insights for strategic decision-making and compliance with regional and global financial standards.
 </li>
 <li>
 
 System Integration:
 
 Coordinate the integration of SAP FI with other ERP systems and ensure seamless data flow for a cohesive financial landscape.
 </li>
 <li>
 
 Financial Data Management:
 
 Oversee the management of financial data, including accounts receivable, accounts payable, and general ledger, ensuring accuracy and compliance.
 </li>
 <li>
 
 Regulatory Compliance:
 
 Stay updated on regional and international financial regulations to ensure that our financial processes remain in compliance.
 </li>
 <li>
 
 User Training and Support:
 
 Provide training and support to SAP FI end-users, facilitating effective utilization of the system.
 </li>
 <li>
 
 Continuous Improvement:
 
 Identify opportunities for process and system improvements, recommending and implementing enhancements to achieve greater efficiency and accuracy.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor's degree in Finance, Accounting, or related field. SAP certification is a plus.
 </li>
 <li>
 
 Experience:
 
 A minimum of 10 years of hands-on experience in SAP FI configuration and financial operations.
 </li>
 <li>
 
 SAP Expertise:
 
 Proficiency in configuring, implementing, and optimizing SAP FI modules.
 </li>
 <li>
 
 Analytical Skills:
 
 Strong analytical and problem-solving abilities to generate valuable financial insights.
 </li>
 <li>
 
 Financial Acumen:
 
 A deep understanding of financial operations, accounting principles, and reporting.
 </li>
 <li>
 
 Regulatory Knowledge:
 
 Familiarity with international financial regulations and compliance standards.
 </li>
 <li>
 
 Communication:
 
 Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams.
 </li>
 <li>
 
 Team Player:
 
 A collaborative mindset, working effectively in a team-oriented environment.
 </li>
 </ul>
 
 
</div>

SAP FI MANAGER

Kazancı Holding A.Ş.

<div>
 
 Founded in the 1950s,
 
 Kazanc&inodot; Holding
 
 is one of the leading groups in the energy sector. Shaping its activities always based on the principles of customer satisfaction and trust during its journey of more than half a century, the Group has become a global powerhouse through investments made worldwide with its visionary identity and innovative mindset.
 
 
 
 
 
 Kazanc&inodot; Holding operates in the fields of
 
 energy generation, electricity distribution and sales, natural gas distribution, gen-set production and sales, agriculture, and tourism
 
 &ndash; creating added value for the country&rsquo;s economy. The subsidiaries of the Holding, which are among the leading companies in their respective fields, operate under the brand
 
 AKSA
 
 .
 
 
 
 
 
 Today, Kazanc&inodot; Holding is a
 
 global power
 
 with
 
 more than 10,000 employees, producing in 4 continents, operating in 25 countries, and selling to 178 countries
 
 .
 
 
 
 
 
 🚀
 
 Project Manager &ndash; Project Management Office (PMO)
 
 
 
 Are you ready to lead large-scale digital transformation projects across an international organization in the energy sector?
 
 
 As part of our large-scale
 
 Energy &amp; Digital Transformation journey
 
 , we are strengthening our
 
 Project Management Office (PMO)
 
 and looking for an experienced
 
 Project Manager
 
 to join our central IT organization in Istanbul. This role offers a unique opportunity to work at the intersection of
 
 energy, SAP-driven enterprise transformation, and digital innovation
 
 , leading high-impact projects across multiple business units within a complex and dynamic group structure.
 
 
 
 
 
 🔧
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Lead end-to-end delivery of
 
 IT, SAP, non-SAP and digital transformation projects,
 
 </li>
 <li>
 Define and manage project scope, objective, timeline, budget and success metrics,
 </li>
 <li>
 Coordinate cross-functional teams including SAP, infrastructure, software, and business units,
 </li>
 <li>
 Manage stakeholders at multiple levels, including senior management and external partners,
 </li>
 <li>
 Track project progress, risks, dependencies, and resource allocation,
 </li>
 <li>
 Ensure compliance with PMO standards, methodologies, and governance frameworks ,
 </li>
 <li>
 Prepare and present executive-level status reports, dashboards, and steering committee materials,
 </li>
 <li>
 Contribute to the continuous evolution of PMO processes, tools, and best practices.
 </li>
 </ul>
 
 
 
 
 ✅
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering, Computer Science, Business Administration, or related fields,
 </li>
 <li>
 10+ years of experience in
 
 Project Management
 
 :
 </li>
 <li>
 PMP, PRINCE2, Agile / Scrum certifications,
 </li>
 <li>
 Hands-on experience in at least one of technologies including but not limited to;
 
 SAP S/4HANA, SAP RISE or SAP BTP
 
 ,
 </li>
 <li>
 Background in energy, utilities, manufacturing, or industrial sectors,
 </li>
 <li>
 Experience working in big holding or multi-group company structures,
 </li>
 <li>
 Solid understanding of project management methodologies (Waterfall, Agile, Hybrid),
 </li>
 <li>
 Experience in complex, multi-company or enterprise environments preferred,
 </li>
 <li>
 Strong communication skills with the ability to engage senior executives,
 </li>
 <li>
 
 Fluency in English (minimum B2)
 
 for effective communication in international projects.
 </li>
 </ul>
 
 
 
 
 🌟
 
 What We Offer:
 
 
 
 
 
 <ul>
 <li>
 High-visibility role within strategic transformation programs,
 </li>
 <li>
 Opportunity to grow within a mature and evolving PMO organization,
 </li>
 <li>
 Exposure to enterprise-scale SAP and international digital initiatives,
 </li>
 <li>
 Long-term career development in a stable yet transformation-driven environment.
 </li>
 </ul>
</div>

Project Manager

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You&rsquo;ll Build
 
 
 
 As part of SAP&rsquo;s Enterprise Architecture team, you will lead customers through their digital transformation journeys &mdash; from strategy to execution. You&rsquo;ll help shape their NorthStar Enterprise Architecture, guide clean core adoption, and translate architectural visions into tangible outcomes through SAP solutions, including the Business Technology Platform (BTP).
 
 
 
 You Will
 
 
 
 Advise customers on future-proofing their IT landscapes, helping them simplify, modernize, and accelerate innovation.
 
 
 Collaboratively develop a capability/application as-is and target the enterprise architecture model based on SAP&rsquo;s reference industry architecture
 
 
 Drive the Clean Core imperative by reducing complexity, consolidating systems, and streamlining processes.
 
 
 Enable organizations to realize the full value of SAP BTP through integration, extensibility, and process optimization.
 
 
 Advise and drive AI capability Adoption across the customer organization
 
 
 Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals.
 
 
 Work collaboratively with senior stakeholders to drive adoption and consumption of customers cloud subscriptions
 
 
 
 What You Bring
 
 
 
 You are a seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers.
 
 
 
 Must-have
 
 
 
 10+ years of experience in customer-facing roles (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory).
 
 
 SAP implementation, transformation experience as a consultant, program director or internal IT .
 
 
 Proven track record in delivering enterprise business transformations through large-scale application delivery.
 
 
 Demonstrated S/4HANA technical and/or SAP S/4HANA application/functional knowledge through active transformation projects.
 
 
 Ability to operate in large and complex organizations with multiple stakeholders
 
 
 Exceptional communication, influencing, and negotiation skills in English, with the ability to engage senior stakeholders across IT and business.
 
 
 Fluency in at least one of the following languages is mandatory required: Spanish, Turkish, Portuguese, Hebrew, or Greek.
 
 
 Ability to operate in large and complex organizations with multiple stakeholders
 
 
 
 Nice To Have
 
 
 
 Experience using SAP LeanIX and Signavio to document architectures and business processes.
 
 
 Familiarity with both cloud SAP solutions.
 
 
 BTP Certifications (Integration Suite, SAP Build).
 
 
 Professional Certifications such as SAP Enterprise Architecture Framework (LeanIX EAM), SAP Certified Professional&ndash;Enterprise Architect (P_SAPEA_2023), or TOGAF.
 
 
 
 Where you belong
 
 
 
 Join a diverse and passionate team of SAP Enterprise Architects driving meaningful digital transformation across industries.
 
 
 We collaborate closely with various SAP resources, turning strategy into execution with a focus on innovation, sustainability, and business impact.
 
 
 
 In Our Team, You&rsquo;ll Find
 
 
 
 A collaborative environment that values continuous learning and thought leadership.
 
 
 Opportunities to influence SAP&rsquo;s strategic direction and shape customer success stories.
 
 
 A culture that celebrates curiosity, creativity, and shared purpose &mdash; where technology serves both people and the planet.
 
 
 Together, we&rsquo;re building a digitally empowered world where innovation meets responsibility.
 
 
 Location
 
 
 Spain, Turkey, Portugal, Israel or Greece
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Applications from disabled individuals are welcome. Applicants must hold a disability certificate, and please specify the type of disability in the resume. ( 歡迎身心障礙障人士投遞履歷、需持有身心障礙手冊 、履歷表請註明是何種類別之身心障礙)
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 442532 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

RISE Enterprise Architect - Driving Adoption and Business Outcomes

<div></div><div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div>
What you&rsquo;ll build 
As part of SAP&rsquo;s Enterprise Architecture team, you will lead customers through their digital transformation journeys &mdash; from strategy to execution. You&rsquo;ll help shape their NorthStar Enterprise Architecture, guide clean core adoption, and translate architectural visions into tangible outcomes through SAP solutions, including the Business Technology Platform (BTP). 
You will:
Advise customers on future-proofing their IT landscapes, helping them simplify, modernize, and accelerate innovation. 
Collaboratively develop a capability/application as-is and target the enterprise architecture model based on SAP&rsquo;s reference industry architecture 
Drive the Clean Core imperative by reducing complexity, consolidating systems, and streamlining processes. 
Enable organizations to realize the full value of SAP BTP through integration, extensibility, and process optimization. 
Advise and drive AI capability Adoption across the customer organization 
Act as a trusted advisor across business and IT functions, helping customers align technology decisions with strategic business goals. 
Work collaboratively with senior stakeholders to drive adoption and consumption of customers cloud subscriptions 
 
What you bring 
You are a seasoned professional who combines deep technical expertise with business acumen and a genuine empathy for customers. 
Must-have:
10+ years of experience in customer-facing roles (e.g., Program Manager, Architect, Customer Engagement, Customer Advisory). 
SAP implementation, transformation experience as a consultant, program director or internal IT . 
Proven track record in delivering enterprise business transformations through large-scale application delivery. 
Demonstrated S/4HANA technical and/or SAP S/4HANA application/functional knowledge through active transformation projects. 
Ability to operate in large and complex organizations with multiple stakeholders 
Exceptional communication, influencing, and negotiation skills in English, with the ability to engage senior stakeholders across IT and business. 
Fluency in at least one of the following languages is mandatory required: Spanish, Turkish, Portuguese, Hebrew, or Greek. 
Ability to operate in large and complex organizations with multiple stakeholders 
Nice to have:
Experience using SAP LeanIX and Signavio to document architectures and business processes. 
Familiarity with both cloud SAP solutions. 
BTP Certifications (Integration Suite, SAP Build). 
Professional Certifications such as SAP Enterprise Architecture Framework (LeanIX EAM), SAP Certified Professional&ndash;Enterprise Architect (P_SAPEA_2023), or TOGAF. 
 
Where you belong 
Join a diverse and passionate team of SAP Enterprise Architects driving meaningful digital transformation across industries. 
We collaborate closely with various SAP resources, turning strategy into execution with a focus on innovation, sustainability, and business impact. 
In our team, you&rsquo;ll find:
A collaborative environment that values continuous learning and thought leadership. 
Opportunities to influence SAP&rsquo;s strategic direction and shape customer success stories. 
A culture that celebrates curiosity, creativity, and shared purpose &mdash; where technology serves both people and the planet. 
Together, we&rsquo;re building a digitally empowered world where innovation meets responsibility. 
Location
Spain, Turkey, Portugal, Israel or Greece<div>
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.</div><div></div><div> 
Successful candidates might be required to undergo a background verification with an external vendor. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.</div><div> 
Applications from disabled individuals are welcome. Applicants must hold a disability certificate, and please specify the type of disability in the resume. ( 歡迎身心障礙障人士投遞履歷、需持有身心障礙手冊 、履歷表請註明是何種類別之身心障礙)</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 442532 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid</div>

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RISE Enterprise Architect - Driving Adoption and Business Outcomes

RISE Enterprise Architect - Driving Adoption and Business Outcomes