customer complaints specialist | ikea | cairo festival city Jobs in Cairo

customer complaints specialist | ikea | cairo festival city

sales executive

account manager – portuguese speaking (cairo-based) Jobs in Cairo

account manager – portuguese speaking (cairo-based)

aces manager egypt, amazon now, amazon now Jobs in Cairo

aces manager egypt, amazon now, amazon now

all levels | etp | sap fico/ mm/ sd| egypt Jobs in Cairo

all levels | etp | sap fico/ mm/ sd| egypt

market executive egypt

Trip.com Group

<div>
 
 About Us
 
 
 Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
 
 
 
 
 
 Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
 
 
 
 
 
 We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
 
 
 
 
 
 We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world&rsquo;s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
 
 
 
 
 
 Introduction
 
 
 The Accommodation team here at Trip, are dedicated on driving growth and success of our global accommodation business. As part of this dynamic and fast faced team you will play a key role supporting the business development team by managing systems, tools and administrative processes to help streamline operations and drive efficiency. This role is based in Cairo supporting the Egypt Market.
 
 
 
 
 
 In this Role, you&rsquo;ll get to:
 
 
 * Support the Egypt team in maintaining strong relationships with local hotel partners.
 
 
 * Coordinate with cross-functional departments on assigned projects.
 
 
 * Guide new hotel partners on using the extranet system, including managing rates and availability.
 
 
 * Assist with the hotel onboarding process, including account setup, mapping, and ARI (Availability, Rates, Inventory) management.
 
 
 * Resolve partner-related issues such as accounting discrepancies, reservation notifications, and rate parity concerns.
 
 
 * Conduct market and competitor research to identify trends and opportunities.
 
 
 * Evaluate production data and recommend appropriate follow-up actions.
 
 
 * Prepare business review reports and insights as required.
 
 
 * Coordinate merchandising activities, including implementing special deals and promotions for hotel partners.
 
 
 * Execute assigned operational projects, contribute findings, and ensure activities enhance customer experience and drive business growth.
 
 
 * Manage hotel accounts as needed to support overall market performance.
 
 
 
 
 
 What you'll Need to Succeed:
 
 
 * Fluency in English and Arabic, with excellent verbal and written communication skills.
 
 
 * A highly proactive approach, with strong ownership and accountability.
 
 
 * A collaborative team player with a results-driven, "get-it-done" mindset.
 
 
 * Strong attention to detail and the ability to quickly learn new systems and processes.
 
 
 * Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
 
 
 * Strong negotiation and interpersonal skills, able to build and maintain relationships at all levels.
 
 
 * Creativity and innovation, with the ability to lead and manage change.
 
 
 * A minimum of 2 years&rsquo; experience in sales, business development, or revenue/yield management within the online travel, hospitality, or e-commerce sectors.
 
 
 
 
 
 Why Trip.com Group
 
 
 We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
 
 
 
 
 
 What&rsquo;s more?
 
 
 * Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
 
 
 * Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
 
 
 * We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
 
 
 * We encourage flexible work arrangement
 
 
 * Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
 
 
 
 
 
 Click the link to learn more about What makes Trip.com Group a leading global travel service provider?
 
 
 Click the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
 
 
 
 
 
 Find out more job opportunities at https://careers.trip.com
 
 
 
 
 
 Have a good trip, and see you soon!
 
 
 
</div>

Market Executive - Egypt

Converge

<div>
 
 
 Sales Director | Egypt
 
 
 
 
 
 
 
 What This Role Is About
 
 
 
 A large FMCG group is seeking a Sales Director, based in Egypt, to lead national sales strategy and execution across all channels.
 
 
 
 
 
 You will be responsible for driving revenue growth, strengthening market presence, and leading large sales teams to deliver consistent and sustainable results across traditional and modern trade.
 
 
 
 
 
 This role is ideal for a seasoned FMCG sales leader with deep, hands-on experience in the Egyptian market and a proven track record of building high-performing teams and delivering strong commercial outcomes.
 
 
 
 
 
 You will work closely with marketing, supply chain, and finance teams to align sales strategy with business objectives and ensure best-in-class in-market execution.
 
 
 
 
 
 Your ability to manage complexity across channels, lead teams at scale, and drive performance will be central to the success of this role.
 
 
 
 
 
 
 The Client&rsquo;s Definition of the Ideal Fit
 
 
 <ul>
 <li>
 12+ years of experience in the FMCG industry, with end-to-end exposure across multiple sales channels in Egypt.
 </li>
 <li>
 Proven, long-term experience operating within the Egyptian FMCG market, with a deep understanding of local customers and trade dynamics.
 </li>
 <li>
 Demonstrated experience leading large sales teams, with a strong track record of driving results and consistently achieving targets.
 </li>
 <li>
 Strong expertise in sales strategy, route-to-market models, distributor management, and execution excellence.
 </li>
 <li>
 Proven ability to deliver sustained revenue growth, market share expansion, and profitability.
 </li>
 <li>
 Excellent leadership, negotiation, and stakeholder management capabilities.
 </li>
 </ul>
 
 
 
 
 This opportunity offers the chance to lead national sales for a major FMCG group and make a significant impact on the business in Egypt.
 
</div>

Sales Director

Talent 360 ME

<div>
 Mawared HR delivers a cutting‑edge SaaS Human Resource Management System that streamlines recruitment, onboarding, attendance tracking, performance management, and payroll automation. Trusted by enterprises and mid‑market organizations across Egypt, KSA and UAE our platform empowers HR teams to drive efficiency, compliance, and employee engagement.
 
 
 
 Role Overview
 
 
 
 We&rsquo;re seeking a seasoned Senior Sales Executive to own and expand a portfolio of our highest‑value clients. You&rsquo;ll leverage your deep consultative‑selling expertise to drive new sales with HR leaders and C‑level executives.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Needs Analysis &amp; Solution Alignment: Deeply understand each client&rsquo;s unique HR challenges and pains, then craft and present tailored Mawared HRMS solutions that deliver clear business value.
 </li>
 <li>
 Consultative Sales: Conduct in‑depth needs analyses, deliver ROI‑focused demos, and craft compelling proposals that address complex HR challenges.
 </li>
 <li>
 Full Sales‑Cycle Management: Own the end‑to‑end sales process&mdash;from prospecting and qualification through proposal, negotiation, and close&mdash;to consistently build and convert pipeline.
 </li>
 <li>
 Cross‑Functional Leadership: Collaborate with Pre‑Sales, Implementation, and Customer Success teams to ensure seamless onboarding, adoption, and ongoing satisfaction.
 </li>
 <li>
 Market &amp; Competitive Insights: Gather and relay customer feedback, competitive intelligence, and market trends to shape product enhancements and sales approaches.
 
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Value Based Sales: Solid understanding and practice of value based selling
 </li>
 <li>
 Proven Expertise: 2-5 years in B2B SaaS or enterprise software sales, with a strong record of managing and growing key accounts.
 </li>
 <li>
 Quota Crusher: Demonstrated success hitting or surpassing high‑value revenue targets in complex, multi‑stakeholder environments.
 </li>
 <li>
 C‑Suite Presence: Exceptional communication and presentation skills&mdash;comfortable engaging with HR Directors, VPs, and CXOs.
 </li>
 <li>
 Strategic Mindset: Ability to develop and execute long‑term account plans, backed by data‑driven insights and forecasting.
 </li>
 <li>
 Tech Fluent: Quick to master new platforms and CRM tools to optimize your sales process.
 
 
 
 </li>
 </ul>
 Location: Mohandessin, Cairo
 
 
 Employment Type: Full‑Time (Sunday&ndash;Thursday)
 
 
 Experience Level: 2-5 years
 
 
 Company: Mawared HR &ndash; Leading HRMS SaaS Provider
</div>

Senior Sales Executive

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 
 
 Events, Sponsorships &amp; Activations Ownership
 
 
 <ul>
 <li>
 Plan, lead, and deliver all event initiatives across the organization&mdash;including staff events, corporate and client engagements.
 </li>
 <li>
 Oversee the full event lifecycle: from concept development and supplier selection (via tenders/RFPs) to on-site execution and post-event evaluation.
 </li>
 <li>
 Own the sponsorships portfolio by evaluating proposals, aligning opportunities with business goals, and engaging stakeholders to ensure impactful brand representation.
 </li>
 <li>
 Manage all event logistics, branding elements, and visibility assets to maintain consistency and quality across every touchpoint.
 </li>
 <li>
 Partner with HR, Marketing, Distribution, and Business Units to design and implement initiatives that resonate with target audiences and meet defined KPIs.
 </li>
 </ul>
 
 
 Closed Communities &amp; Branded Experiences
 
 
 <ul>
 <li>
 Take charge of branding, communications, and activations within closed communities and high-traffic locations
 </li>
 <li>
 handle and manage giveaways, branded materials, and creative concepts to maximize engagement and brand recall.
 </li>
 <li>
 Handle the execution of sponsorships and activations in niche segments&mdash;ensuring alignment with marketing strategies and contractual brand rights (e.g., cashless communities, special branches).
 </li>
 <li>
 Deliver compelling digital and print visuals for activations, and communication campaigns.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 <ul>
 <li>
 BSc degree of Mass com
 </li>
 <li>
 Knowledge of graphic design techniques &amp; tools
 </li>
 <li>
 Knowledge of Microsoft office programs
 </li>
 <li>
 5-7 years in event management field
 </li>
 <li>
 Ability to Multi-task, prioritize, and effective management of multiple projects
 </li>
 <li>
 Very good English
 </li>
 <li>
 Experience with events &amp; Sponsorships management at least 5 years
 </li>
 <li>
 Creativity and Communication skills
 </li>
 </ul>
</div>

Customer Communication & Activation Senior Officer

Bayut Egypt

<div>
 Bayut Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of Bayut, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 As a Sales Account Manager your purpose is to seek new business opportunities by contacting and developing relationships with potential customers. They are responsible for developing leads from marketing campaigns and meeting sales quotas. They cultivate strong relationships with customers and ensure proper after-sales service. Ultimately, he/she will boost sales and contribute to Bayut long-term business growth.
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great Bayut experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with Bayut's high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing or sales or related field
 </li>
 <li>
 Excellent in English Communication written and speak
 </li>
 <li>
 5+ years of relevant sales experience
 </li>
 <li>
 Has a successful record in exceeding or achieving the assigned targets consistently
 </li>
 <li>
 Experience in farming and cold calls
 </li>
 <li>
 Knowledge of the real estate market in Egypt
 </li>
 <li>
 Knowledge of the Subscription industry
 </li>
 <li>
 Familiar with tech, ecommerce
 </li>
 <li>
 Familiar with Prop tech, Market place, Facebook, and other digital platforms
 </li>
 <li>
 Excellent in prospecting, cold calls and generating leads
 </li>
 <li>
 Excellent communication, negotiation, time management and presentation skills
 </li>
 <li>
 Excellent in converting lead into paying customer
 </li>
 <li>
 Positive/Flexible/Presentable/Committed
 </li>
 <li>
 Eager for success
 </li>
 <li>
 Has plug and play attitude
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #EgyptBayut
</div>

Senior Business Development Manager - Giza-Nile

dubizzle Egypt

<div>
 dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people's lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
 
 
 As part of dubizzle, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
 
 
 Join dubizzle as a Sales Account Associate and jumpstart your career! As a recent graduate from a top tier university, you'll closely with experienced sales leaders and identify new business opportunities, nurture customer relationships, and drive sales growth. Gain hands-on experience, hit targets, and be part of dubizzle's exciting journey!"
 
 
 
 In this role, you will:
 
 
 
 <ul>
 <li>
 Communicate effectively to manage clients' expectations and ensure they receive a great dubizzle experience
 </li>
 <li>
 Achieve monthly (Targets renewal and acquisition with consistency)
 </li>
 <li>
 Become an expert on the Egyptian Real Estate market through combining the on-ground insights with dubizzle high level overview and data
 </li>
 <li>
 Increase our market share by selling our products to new customers
 </li>
 <li>
 Manage and arrange meetings with clients for acquisition, renewals, upgrade
 </li>
 <li>
 Increase our client satisfaction by performing account management services with them
 </li>
 <li>
 Regularly update reporting dashboard to reflect all sales activities
 </li>
 <li>
 Liaise with Finance, Customer Support, legal and Marketing department for any sales-related or client-related issues
 </li>
 <li>
 Collect market insights and keep up to date with laws and local development news
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, sales, business, or a related field.
 </li>
 <li>
 Strong written and spoken English communication skills.
 </li>
 <li>
 Eager to learn, highly motivated, and committed to achieving targets.
 </li>
 <li>
 Comfortable making calls and reaching out to potential clients (training will be provided).
 </li>
 <li>
 Basic understanding of the real estate market in Egypt is a plus, but not mandatory.
 </li>
 <li>
 Interest in tech, e-commerce, and digital platforms (e.g., Facebook, marketplace tools, PropTech).
 </li>
 <li>
 Strong interpersonal, negotiation, time management, and presentation skills.
 </li>
 <li>
 Curious and proactive in generating leads and building relationships.
 </li>
 <li>
 Positive, flexible, presentable, and a team player.
 </li>
 <li>
 Growth-oriented mindset with a "plug-and-play" attitude &mdash; ready to learn and take on new challenges
 
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 A fast paced, high performing team
 </li>
 <li>
 Comprehensive Health Insurance
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Rewards &amp; Recognitions
 </li>
 <li>
 Learning &amp; Development opportunities
 
 
 
 </li>
 </ul>
 #Egyptdubizzle
</div>

Sales Account Associate - Property

EVA pharma

<div>
 
 Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
 
 
 Eli Lilly and Company discovered and manufacture Tirzepatide, which is marketed as
 
 Mounjaro
 
 &reg; around the world.
 
 
 In Egypt the marketing authorization holder and distributer of
 
 Mounjaro
 
 &reg; is EVA group.
 
 
 This breakthrough therapy for type 2 diabetes and obesity is redefining standards of care worldwide. Following its exceptional success and rapid adoption in Egypt, we are expanding our dedicated team to continue driving this momentum and reach more patients in need.&nbsp;
 
 
 
 
 Job Summary
 
 &nbsp;
 
 We are looking for ambitious
 
 Product Specialists
 
 across Egypt to join our fast-growing
 
 Mounjaro&reg;
 
 Business Unit.&nbsp;
 
 If you are passionate about making an impact in patients' lives and driving growth in one of the most promising therapeutic areas, this role is for you.&nbsp;
 
 &nbsp;
 
 
 Key Responsibilities:
 
 
 
 &bull; Promote and grow Mounjaro
 
 &reg;
 
 within assigned territories, achieving sales objectives and market share growth.&nbsp;
 
 &bull; Build strong, trust-based relationships with healthcare professionals across institutional and private sectors.&nbsp;
 
 &bull; Develop and implement territory/account/call plans with clear goals and measurable results.&nbsp;
 
 &bull; Engage in impactful one-on-one discussions, group presentations, and scientific meetings.&nbsp;
 
 &bull; Partner with key accounts and key opinion leaders (KOLs) to strengthen brand presence.&nbsp;
 
 &bull; Identify opportunities, design creative strategies, and execute plans to drive success.&nbsp;
 
 
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in a relevant field (Pharmacy or Veterinary Medicine).
 </li>
 </ul>
 <ul>
 <li>
 Minimum of 1 year of experience in the pharmaceutical industry.
 </li>
 <li>
 Experience with obesity and diabetes management products is a strong plus.
 </li>
 <li>
 Strong communication skills and a results-oriented mindset
 </li>
 </ul>
</div>

Product Specialist

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