marketing executive

marketing manager

business analyst

marketing specialist

digital marketing manager

marketing data analyst

Almosafer

<div>
 <p>
  <strong>
   About the company:
  </strong>
 </p>
 <p>
  Almosafer (part of Seera Group) Saudi Arabia&rsquo;s Leading Travel Company
 </p>
 <p>
  <br/>
 </p>
 <p>
  Elevating the journey for travelers from Saudi Arabia, the region &amp; beyond, while harnessing Seera Group&rsquo;s 40+ years of expertise, Almosafer supports Saudi Arabia&rsquo;s vision as a national champion for tourism. Almosafer creates opportunities for outbound, leisure, and religious travel, whilst serving B2C and B2B customers, partners, and suppliers with state-of-the-art travel solutions, a digital-first mindset and travel advisory.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role:
  </strong>
 </p>
 <p>
  We are seeking a Senior Data Analyst to join Almosafer&rsquo;s Data Intelligence team, embedded within the Marketing and CRM function, to power acquisition and retention strategies with data. You will partner closely with digital marketing (brand and performance), CRM, and loyalty teams to optimize spend, increase retention, and maximize customer lifetime value, while ensuring analytics follow Data Intelligence standards and governance. The ideal candidate will have 5+ years of analytical experience in e-commerce or travel, strong expertise in digital marketing and CRM analytics, and hands-on experience with BI tools for delivering insights at scale. Knowledge of machine learning and rule-based models is a strong advantage.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  Acquisition &amp; Digital Marketing Analytics:
 </p>
 <ul>
  <li>
   Act as the primary data partner for digital marketing channels (paid search, paid social, display, programmatic) and organic channels (SEO, referral, content).
  </li>
  <li>
   Build and maintain attribution models to evaluate channel effectiveness and optimize spend.
  </li>
  <li>
   Develop targeting strategies and audience segments for prospecting and retargeting campaigns.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  CRM &amp; Retention Analytics:
 </p>
 <ul>
  <li>
   Analyze customer behavior, repeat booking patterns, churn risk, and loyalty program engagement.
  </li>
  <li>
   Build retention and churn prediction models to improve CRM targeting.
  </li>
  <li>
   Measure and optimize CRM campaigns (email, push, in-app, SMS) for engagement and conversion.
  </li>
  <li>
   Partner with CRM managers to design and analyze A/B tests for lifecycle marketing.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Advanced Modelling &amp; Data Solutions:
 </p>
 <ul>
  <li>
   Design and deploy ML and rule-based models for bid optimization, lifetime value prediction, and personalized offers.
  </li>
  <li>
   Ensure marketing and CRM datasets are high-quality and aligned with DI governance.
  </li>
  <li>
   Work with Marketing Automation teams to integrate model outputs into execution tools (Moengage, Salesforce Marketing Cloud, etc.).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  BI Reporting &amp; Data Storytelling:
 </p>
 <ul>
  <li>
   Build self-service dashboards in Tableau, Power BI, Looker, or similar to monitor acquisition, retention, and ROI metrics.
  </li>
  <li>
   Translate data into clear, actionable insights for marketing and CRM leadership.
  </li>
  <li>
   Monitor and report on KPIs such as CAC, ROAS, CLV, retention rates, and campaign ROI.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Collaboration &amp; Governance:
 </p>
 <ul>
  <li>
   Act as a bridge between Marketing/CRM and the central Data Intelligence function, ensuring consistent definitions and methodologies.
  </li>
  <li>
   Share analytical best practices with other embedded analysts across functions.
  </li>
  <li>
   Promote data literacy within marketing and CRM teams.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Profile Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in STEM, Business Analytics, or related field.
  </li>
  <li>
   5+ years of experience as a Data Analyst, preferably in e-commerce, online travel, or digital-first businesses.
  </li>
  <li>
   Proficiency in SQL, Python or R, and advanced Excel.
  </li>
  <li>
   Strong experience in digital marketing analytics platforms (Google Analytics, Google Ads, Facebook Ads Manager, DV360) and CRM analytics.
  </li>
  <li>
   Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar for dashboard development and storytelling.
  </li>
  <li>
   Strong knowledge of customer lifecycle metrics (CAC, CLV, churn rate, retention cohorts).
  </li>
  <li>
   Excellent stakeholder management and communication skills; English fluency (Arabic preferred).
  </li>
  <li>
   Experience building and deploying machine learning models for acquisition and retention.
  </li>
  <li>
   Knowledge of rule-based targeting and marketing automation tools (Moengage, Salesforce Marketing Cloud, Adobe Campaign).
  </li>
  <li>
   Familiarity with big data warehouses (Google BigQuery, AWS Redshift, Snowflake).
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Being you @ Almosafer:
  </strong>
 </p>
 <p>
  At Almosafer we strongly believe in diversity and equal opportunities for all candidates. We do not discriminate based on any characteristic and follow fair employment practices regarding citizenship and immigration status. Join our inclusive work environment.
 </p>
</div>


Senior Specialist - Data Intelligence

SUMWON STUDIOS

<div>
 <p>
  <strong>
   Job Title:
  </strong>
  Performance Marketing Analyst
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Dubai
 </p>
 <p>
  <strong>
   Reporting to:
  </strong>
  Head of Digital
 </p>
 <p>
  <strong>
   Type:
  </strong>
  Full-time
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Company Overview
  </strong>
 </p>
 <p>
  <strong>
   SUMWON STUDIOS
  </strong>
  is a fast-growing collective of direct-to-consumer fashion brands, including MISSGUIDED, SUMWON, AiiRZ, and KiZN. We are rewriting the rules of fast fashion through creative innovation, deep consumer understanding, and rapid execution.
 </p>
 <p>
  Our team of trend forecasters, designers, and digital experts is driven by a shared obsession for what&rsquo;s next&mdash;delivering product with purpose to a global customer base.
 </p>
 <p>
  In partnership with one of the world&rsquo;s largest fashion retailers, we have the infrastructure and reach to distribute to over 150 million customers worldwide. We thrive on bold thinking, disruptive energy, and building globally inclusive brands that celebrate individuality.
 </p>
 <p>
  We&rsquo;re scaling fast&mdash;and we&rsquo;re looking for the right people to help shape the future of fashion.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  As a Performance Marketing Analyst, you will play a pivotal role in driving growth through data-driven performance marketing strategies. You&rsquo;ll be responsible for analyzing paid media campaigns, optimizing marketing spend, and supporting the broader marketing team with actionable insights that boost ROI and customer acquisition.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You&rsquo;ll Do
  </strong>
 </p>
 <ul>
  <li>
   Analyze and optimize digital performance marketing campaigns across paid social (Instagram, TikTok, Facebook), Google Ads, YouTube, programmatic, and affiliate networks.
  </li>
  <li>
   Monitor daily, weekly, and monthly KPIs such as ROAS, CPA, CPM, CTR, and conversion rates.
  </li>
  <li>
   Collaborate with the creative team to test and evaluate ad creatives, landing pages, and messaging variations.
  </li>
  <li>
   Use tools like Google Analytics, Meta Ads Manager, TikTok Ads Manager, and Google Looker Studio to track performance and build dashboards.
  </li>
  <li>
   Conduct competitor analysis and market research to identify new growth opportunities.
  </li>
  <li>
   Assist in A/B testing strategies across all paid media channels.
  </li>
  <li>
   Work closely with the product and merchandising teams to align campaigns with product drops, promotions, and seasonality.
  </li>
  <li>
   Identify customer behavior patterns and audience segments to improve targeting and personalization.
  </li>
  <li>
   Support budgeting and forecasting processes by providing insights into past and projected campaign performance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What you&rsquo;ll bring
   </u>
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Economics, Statistics, Business, or a related field.
  </li>
  <li>
   2&ndash;4 years of experience in performance marketing, preferably in e-commerce or fashion.
  </li>
  <li>
   Strong understanding of paid media channels (Google Ads, Meta, TikTok, etc.).
  </li>
  <li>
   Proficiency in data analysis tools (Excel, Google Analytics, Looker Studio, etc.).
  </li>
  <li>
   Experience with performance marketing KPIs and optimization techniques.
  </li>
  <li>
   Analytical mindset with excellent attention to detail.
  </li>
  <li>
   Familiarity with fast fashion trends and youth-oriented brands is a plus.
  </li>
  <li>
   Comfortable in a fast-paced, highly dynamic startup-like environment.
  </li>
  <li>
   Strong communication and cross-functional collaboration skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    What we&rsquo;ll bring
   </u>
  </strong>
 </p>
 <ul>
  <li>
   25 working days annual leave (rising to 30 after 1 year)
  </li>
  <li>
   30% employee discount across all SUMWON STUDIOS brands (SUMWON, Missguided, AiiRZ)
  </li>
  <li>
   Ongoing learning and development opportunities
  </li>
  <li>
   Company-wide social events and experiences
  </li>
  <li>
   Creative freedom and space to innovate
  </li>
  <li>
   Work with the best minds in fashion, design, and tech
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us?
  </strong>
 </p>
 <ul>
  <li>
   Work in one of the fastest-growing DTC fashion groups globally
  </li>
  <li>
   Be part of building trend-led brands that challenge the status quo
  </li>
  <li>
   Real ownership, real responsibility, real impact
  </li>
  <li>
   A culture that celebrates individuality and rewards creativity
  </li>
 </ul>
</div>


Performance Marketing Analyst

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>We are looking for a detail-oriented and data-driven <b>Data Analyst</b> to join our central analytics team. Our team supports multiple brands across the group, delivering insights, reports, and analytics to help brands optimize their strategies and drive business growth.</p><p>
You will work in a centralized team that partners with brand stakeholders to provide actionable intelligence, ensure data accuracy, and develop custom analytics solutions. This role is ideal for someone with strong analytical skills, a passion for retail, and the ability to work across diverse brands and business needs.</p><p><b>
Key Responsibilities</b></p><p><b>
1. Reporting &amp; Dashboarding</b></p><ul>
<li>Maintain and enhance standard and brand-specific custom dashboards</li>
<li>Support the delivery of &quot;self-serve&quot; analytics to brand teams.</li>
</ul><p><b>
2. Customer Insights &amp; Analysis</b></p><ul>
<li>Deliver ad-hoc and periodic (monthly, quarterly, yearly) customer insights.</li>
<li>Analyze customer demographics, product affinities, omnichannel behaviors, and prospect profiles.</li>
<li>Provide insights to support campaigns, product launches, and key calendar events.</li>
</ul><p><b>
3. Database &amp; Data Quality Management</b></p><ul>
<li>Perform data ingestion verification and gap analysis.</li>
<li>Troubleshoot and resolve data issues in collaboration with IT and data teams.</li>
</ul><p><b>
4. Business Logic &amp; Metrics Implementation</b></p><ul>
<li>Assist in implementing business-specific logic, attributes, and metrics in Looker and Salesforce.</li>
<li>Support custom segmentation, brand-specific attributes, and categorization models.</li>
</ul><p><b>
5. Stakeholder Collaboration</b></p><ul>
<li>Participate in monthly review and planning meetings with brands and the omnichannel team.</li>
<li>Work closely with marketing, CRM, e-commerce, and product teams to align analytics with business objectives.</li>
</ul><p><b>
Required Skills &amp; Qualifications</b></p><ul>
<li>Bachelor&rsquo;s degree in Business, Marketing, Data Analytics, or related field.</li>
<li>1&ndash;2 years of experience in analytics, preferably in retail or e-commerce.</li>
<li><b>Strong SQL skills</b> for querying and manipulating datasets.</li>
<li>Experience with <b>Looker</b> (dashboard creation &amp; data exploration).</li>
<li>Familiarity with <b>Salesforce Service Cloud</b> and <b>Marketing Cloud</b>.</li>
<li>Proficiency in Excel/Google Sheets for quick data analysis.</li>
<li>Strong analytical mindset with the ability to translate data into actionable insights.</li>
<li>Excellent communication skills for presenting findings to non-technical stakeholders.</li>
</ul><p><b>
Nice to have</b></p><ul>
<li>Experience working in a centralized analytics team serving multiple brands.</li>
<li>Knowledge of omnichannel retail KPIs and customer lifecycle metrics.</li>
<li>Exposure to segmentation and personalization strategies in retail marketing.</li>
</ul><p><b>
Tools &amp; Platforms You&rsquo;ll Use</b></p><ul>
<li><b>Salesforce Service Cloud</b> &ndash; Customer data management and service tracking.</li>
<li><b>Salesforce Marketing Cloud</b> &ndash; Campaign tracking and customer journey analysis.</li>
<li><b>Looker</b> &ndash; Dashboard development, ad-hoc analysis, and self-serve reporting.</li>
<li><b>SQL</b> &ndash; Data extraction, cleaning, and transformation.</li>
</ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Data Analyst - Consumer Analytics

TSH Real Estate

<p>Are you a data whiz with a passion for marketing? We're looking for a highly motivated <b>Data Management &amp; Marketing Specialist</b> to join our team and help us transform data into actionable marketing strategies.</p><p>In this dual-focused role, you will be the bridge between our data systems and marketing initiatives. You will be responsible for ensuring the accuracy, integrity, and accessibility of our marketing data, while also leveraging that data to create targeted campaigns, analyze performance, and drive business growth.</p><p>Responsibilities:</p><ul><li><b>Data Management:</b> You'll oversee the collection, organization, and maintenance of marketing data from various sources (CRM, marketing automation platforms, web analytics). This includes data cleansing, deduplication, and ensuring compliance with data privacy regulations.</li><li><b>Database Administration:</b> You'll manage and segment our customer and prospect databases to support personalized marketing campaigns.</li><li><b>Campaign Execution &amp; Analysis:</b> You'll work with the marketing team to execute email marketing campaigns, A/B tests, and other initiatives. You'll then analyze campaign performance, providing insights and recommendations for optimization.</li><li><b>Reporting:</b> You'll create and maintain dashboards and reports to track key marketing metrics and present findings to stakeholders.</li><li><b>Collaboration:</b> You'll work closely with the marketing, sales, and IT teams to ensure data alignment and support strategic goals.</li></ul><p>Qualifications:</p><ul><li>Proven experience in a data-focused role, preferably within a marketing or sales environment.</li><li>Strong understanding of database management principles and data hygiene best practices.</li><li>Proficiency with marketing automation platforms (e.g., HubSpot, Marketo, Pardot) and CRM systems (e.g., Salesforce).</li><li>Experience with data visualization and reporting tools (e.g., Tableau, Google Data Studio, Microsoft Power BI).</li><li>Strong analytical skills with the ability to interpret data and translate it into actionable insights.</li><li>Excellent communication skills and the ability to work collaboratively across teams.</li><li>Familiarity with data privacy regulations like GDPR and CCPA is a plus.</li></ul><p>Why Join Us?</p><p>We are a fast-growing company that values innovation and data-driven decision-making. You'll have the opportunity to make a significant impact by directly influencing our marketing strategy and contributing to our overall success. We offer competitive compensation, a comprehensive benefits package, and a dynamic and supportive work environment.</p><p>Ready to put your skills to the test? Apply now and tell us why you're the perfect fit for this role.</p><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p>

Data Management / Marketing

Property Finder

<div>
 Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region&rsquo;s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.
 <br/>
 <br/>
 Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.
 <br/>
 <br/>
 <strong>
  Overview:
  <br/>
  <br/>
 </strong>
 Within the Strategy &amp; Analytics team, Property Finder is looking for a strong Marketing Analytics Associate who will be primarily responsible for translating data into actionable insights, helping Marketing team of the company make informed decisions. You would work with an exceptional group of ex consultants from McKinsey, Bain, BCG and the Big 4.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with the B2B Marketing team, Commercial team and Unpaid media team (Social, content &amp; PR) to identify opportunities for marketing improvement and new promotional strategies.
  </li>
  <li>
   Develop a multi-touch attribution model (e.g., first touch, last touch) for leads originating from multiple sources.
  </li>
  <li>
   Develop compelling presentations for senior audiences, presenting data-driven insights with a clear storyline.
  </li>
  <li>
   Demonstrate the ability to communicate complex analyses and marketing recommendations to varied audiences, including leadership.
  </li>
  <li>
   Work on strategic initiatives to enhance Property Finder's marketing efforts and value proposition.
  </li>
  <li>
   End-to-end ownership of workstreams to deliver data-driven business insights across marketing strategies and initiatives.
  </li>
  <li>
   Run complex and detailed analyses to identify areas of improvement in marketing efficiency and ROI.
  </li>
  <li>
   Measure and track business/marketing metrics to assess the health and success of various campaigns and initiatives.
  </li>
  <li>
   Collaborate across teams, including marketing, sales, and product, to align strategies and goals.
  </li>
  <li>
   Provide actionable insights on customer behavior and marketing campaign performance to drive informed decision-making
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   3+ years in Business Analytics within a reputable tech company or top-tier management consulting firm
  </li>
  <li>
   Exposure to Marketing, and Growth departments
  </li>
  <li>
   Collaboration skills to work effectively with different functions and drive insights into actions
  </li>
  <li>
   Excellent problem-solving and analytical skills, with the ability to structure ambiguous problem statements and derive actionable insights.
  </li>
  <li>
   Clear, transparent, and fluent communication in English, with the ability to drive consensus and influence decisions.
  </li>
  <li>
   Strong proficiency in SQL, with the ability to write complex and efficient queries independently.
  </li>
  <li>
   Experience working with Tableau or similar data visualization tools (Tableau certification is a plus).
  </li>
  <li>
   Experience with marketing analytics tools (e.g., Google Analytics, Mixpanel, WebEngage) and familiarity with platforms like Salesforce and BigQuery.
  </li>
  <li>
   Proficiency in Python, particularly for data manipulation, statistical analysis, and creating predictive models for marketing optimization.
  </li>
  <li>
   Experience in Marketing Mix Modeling (MMM), including building, analyzing, and interpreting MMM models, is highly preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Other Capabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Demonstrated success in understanding end-to-end analytics
  </li>
  <li>
   Consistent high performance and achievements throughout education and career
  </li>
  <li>
   Curious, proactive, practical, and solution-oriented with a "Get it done!" attitude
  </li>
  <li>
   Ability to work in a fast-paced environment
  </li>
  <li>
   Demonstrated extreme ownership
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our promise to talent
  <br/>
  <br/>
 </strong>
 At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.
 <br/>
 <br/>
 <strong>
  Property Finder Guiding Principles
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Think Future First
  </li>
  <li>
   Data Beats Opinions, Speed Beats Perfection
  </li>
  <li>
   Optimise for Impact
  </li>
  <li>
   No Ostriches Allowed
  </li>
  <li>
   Our People, Our Power
  </li>
  <li>
   The Biggest Risk is Taking no Risk at All
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Find us at:
  <br/>
  <br/>
 </strong>
 Twitter
 <br/>
 <br/>
 Facebook
 <br/>
 <br/>
 Instagram
 <br/>
 <br/>
 Linkedin
 <br/>
 <br/>
 Glassdoor
</div>


Associate, Marketing Analytics

The First Group Hospitality

<div>Overview:
<div>
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div>
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div>
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
We are looking for a <b>CRM Specialist</b> to manage and enhance customer relationships through data-driven marketing strategies. The ideal candidate will be responsible for optimizing CRM campaigns, improving customer engagement, and driving retention by leveraging analytics and automation tools.</div><div></div><div><br>
Key Responsibilities:</div><ul><li>
Develop and execute CRM marketing campaigns, including email, SMS, push notifications, and loyalty programs.</li><li>
Optimize customer journeys to enhance engagement, retention, and lifetime value.</li><li>
Optimize customer journeys to enhance engagement, retention, and lifetime value.</li><li>
Analyze customer behaviour, campaign performance, and key metrics to drive marketing decisions.</li><li>
Generate reports and insights to optimize future marketing strategies.</li><li>
Improve CRM processes to enhance efficiency and personalization.</li><li>
Partner with cross-functional teams, including marketing, sales, and IT, to ensure seamless CRM integration.</li><li>
Stay updated on CRM trends, best practices, and emerging technologies to enhance strategy.</li></ul>
Desired Skill &amp; Expertise:<br>
<div></div><ul><li>
Hands-on experience with CRM platforms.</li><li>
Strong analytical skills.</li><li>
Strong organizational skills to handle multiple campaigns simultaneously.</li><li>
Familiarity with A/B testing, API integrations, and digital marketing trends.</li></ul></div>

CRM Specialist

Washmen

<div><div><b>About Washmen</b></div><div></div><div><br>
Washmen is the UAE&rsquo;s leading app&#8209;based laundry, dry&#8209;cleaning, and ShoeCare platform serving thousands of doorsteps monthly across Dubai and Abu Dhabi (washmen.com). Built on user&#8209;friendly mobile experiences, Washmen combines high&#8209;quality garment care with seamless digital convenience.</div><div></div><div><b><br>
Role Overview</b></div><div>
As a <b>Data Analyst</b>, you will use your deep expertise in SQL and Python to mine insights from CRM and mobile app data. Working closely with the product, marketing, and growth teams, you&rsquo;ll drive key business decisions through clear, data-driven storytelling.<br>
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<div>We're looking for someone ambitious, articulate, and comfortable operating in a fast-paced environment with remote flexibility.</div><div></div><div><b><br>
Key</b><b> Responsibilities:</b></div><div></div><div><br>
Dive deep into <b>CRM data</b> to analyze user behavior, retention, LTV, segmentation, and marketing campaign performance.</div><div>
Operate within a <b>mobile-first context</b>&mdash;analyzing app usage metrics such as DAUs, sessions, onboarding funnels, and push notification efficacy.</div><div>
Craft <b>SQL queries</b> for data extraction and transformation&mdash;building metrics and dashboards that empower decision-making.</div><div>
Leverage <b>Python</b> for analytics automation, data wrangling, model prototyping, and mini reporting tools.</div><div>
Collaborate across teams to translate data insights into clear, actionable dashboards and visualizations.</div><div>
Monitor and report on funnel conversions, cohort trends, churn causes, and growth opportunities.</div><div>
Communicate findings confidently to both technical and non-technical stakeholders in a concise manner.</div><div>
Stay eager to grow&mdash;taking ownership of initiatives, proposing improvements, and iterating fast in a dynamic scale-up environment.</div><div></div><div><b><br>
Qualifications</b></div><div><b>
Experience:</b> 4&ndash;7 years as a Data Analyst or in a similar role, ideally in mobile app-driven or CRM-heavy businesses.</div><div></div><div><b><br>
Must-have Technical Skills:</b></div><div><b>
SQL (advanced):</b> Ability to craft complex joins, window functions, aggregations, segmentation logic, and optimization.</div><div><b>
Python (mid-level):</b> Proficiency in pandas, data pipelines, scripting ETL tasks, and generating analytics reports.
</div><div>Experience with BI/visualization tools like PowerBI or Looker.</div><div></div><div><b><br>
Domain Knowledge:</b></div><div>
CRM analytics&mdash;user journeys, messaging performance, segmented metrics, retention modeling.</div><div>
Mobile app metric frameworks&mdash;understanding cohort analysis, funnel breakdowns (e.g., onboarding order placement).</div><div></div><div><b><br>
Soft Skills:</b></div><div>
Highly ambitious, proactive, and comfortable taking ownership.</div><div>
Excellent communicator&mdash;able to explain insights clearly to product, marketing, and growth teams.</div><div>
Comfortable working in a remote-friendly setup with strong self-management and collaboration skills.</div><div></div><div><br>
Nice-to-Have (Optional)Familiarity with MMP (Mobile Measurement Partner) tools such as Adjust.</div><div>
Exposure to reverse ETL patterns, data governance considerations for CRM data.</div><div></div><div><br>
Why Join Washmen?Be part of a growing, innovative modernizing traditional services in the UAE via mobile technology.</div><div>
Work office or from home while joining a tight, impact-driven team.</div><div>
Influence product, marketing, and growth strategy directly through your insights and data storytelling.</div></div>

CRM Data Analyst

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