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customer service/receptionist Jobs in Sharjah

customer service/receptionist

medical receptionist

Ebn Hayan Health Care

Job Title: Public Relations Officer (PRO) &ndash; Healthcare GroupLocation: Sharjah, United Arab EmiratesIndustry: Healthcare / Medical Clinics / HospitalsDepartment: Human Resources &amp; Administration / OperationsEmployment Type: Full-TimeJob PurposeThe Public Relations Officer (PRO) will be responsible for managing all government liaison activities, corporate documentations, facility licensing, and full employee visa cycles. The ideal candidate must maintain strong operational compliance with UAE labor and immigration laws, Sharjah Health Authority (SHA), Ministry of Health and Prevention (MOHAP), and local municipal authorities.Key Responsibilities &amp; Duties1. Visa &amp; Immigration Management<ul><li>Processing Visas: Handle end-to-end employee visa applications, renewals, cancellations, status changes, and transfers via Tasheel, Amer, GDRFA, and MOHRE online portals.</li><li>Medical &amp; Emirates ID: Coordinate and escort employees for medical fitness tests, Emirates ID biometrics, and blood tests required for residency visas.</li><li>Dependent &amp; Investor Visas: Assist with processing residence visas for company executives, partners, doctors, and sponsored dependents.</li><li>Labor Contracts &amp; Permits: Draft, submit, and update employment contracts and work permits in line with UAE Labor Law updates.</li></ul>2. Healthcare Licensing &amp; Facility Compliance<ul><li>Health Authority Liaison: Coordinate with the Sharjah Health Authority (SHA) and MOHAP for facility licensing, operational approvals, and clinical practice permits.</li><li>Medical Staff Processing: Assist HR in submitting documents for doctors, nurses, and allied healthcare professionals to acquire or renew their professional SHA/MOHAP licenses.</li><li>Inspectors &amp; Audits: Facilitate smooth visits and inspections by healthcare authorities, Civil Defense, and Sharjah Municipality.</li></ul>3. Business &amp; Corporate Documentation Management<ul><li>Trade License &amp; Permits: Oversee annual renewals of Commercial Trade Licenses with the Sharjah Economic Development Department (SEDD).</li><li>Municipal &amp; Civil Defense Approvals: Ensure timely renewal of Signboard permits, Civil Defense safety certificates, tenancy contracts (Ejari/Tawtheeq equivalent in Sharjah), and environmental health approvals.</li><li>Document Legalization: Handle attestation and legalization of official corporate and personal documents (degrees, power of attorney, commercial agreements) through the Ministry of Foreign Affairs (MOFA) and embassies.</li></ul>4. Expiry Tracking &amp; Compliance Control<ul><li>Database Maintenance: Maintain an active, error-free database tracking expiration dates for:</li><li>Employee Residence Visas &amp; Emirates IDs</li><li>SHA / MOHAP Healthcare Licenses</li><li>Corporate Trade Licenses, Civil Defense permits, and Lease agreements</li><li>Penalty Prevention: Issue timely advance notifications to HR and Management to ensure zero fines or regulatory penalties due to delayed renewals.</li><li>File Management: Keep organized electronic and physical copies of all official government documents, approvals, and employee passport files.</li></ul>5. Government Relations &amp; External Representation<ul><li>Represent the healthcare group in person at government departments, including GDRFA, Tasheel, Tawjeeh, Police Headquarters, Sharjah Municipality, and SEDD.</li><li>Stay up-to-date with changing UAE immigration rules, labor laws, MOHRE regulations, and healthcare directives, advising HR leadership accordingly.</li></ul>Required Skills &amp; Competencies<ul><li>Government Portal Proficiency: Mastery of online portals (ICP, GDRFA Sharjah/Dubai, MOHRE/Tasheel, SEDD, SHA, MOHAP).</li><li>Regulatory Knowledge: Deep understanding of UAE Labor Law, Dubai and Sharjah immigration rules, and healthcare regulatory compliance.</li><li>Organizational Skills: Meticulous attention to detail for handling strict document verification and expiry schedules.</li><li>Communication &amp; Negotiation: Excellent interpersonal skills to build positive relationships with government officers and inspectors.</li><li>Time Management: Ability to manage tight deadlines, priority filings, and urgent administrative approvals simultaneously.</li></ul>Qualifications &amp; Experience Requirements<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Law, Public Relations, or a related field (High school diploma acceptable with extensive experience).</li><li>Experience: Minimum 3&ndash;5 years of PRO experience in the UAE, preferably within the healthcare, clinic, or hospital sector in Sharjah.</li><li>Languages:</li><li>Arabic: Native or Fluent (Essential for reading government letters and dealing with officials directly).</li><li>English: Professional professional working proficiency (verbal and written).</li><li>Driving License: Valid UAE Driver&rsquo;s License with a clean driving record and own vehicle (Required for frequent site and government office visits).</li></ul>Pay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Public Relation Officer (PRO)

NMC Health plc

<div>Human Resources Business Partner directly supporting the Human Resources Manager in all matters concerning the effective functioning of the Human Resources Department.</div>
 <div> Shortlisting candidates, classifying them under appropriate categories, scheduling interviews, conducting interviews as required.
 
 Verifying the documents of the candidates as per PQR (Professional Qualification Requirements).
 
 Sending Job Offer to selected candidates and following up with them with regard to their acceptance or rejection of the offer, tentative date of joining, etc.
 
 Facilitating pre-employment medical checkup and making sure the candidate is fit to join the hospital.
 
 Applying facility license for the candidates and making sure that it will be ready on the time frame given for onboarding.
 
 Applying Medical Malpractice insurance once the license is ready.
 
 Applying Employment visa/labor permit for the candidates.
 
 Applying health insurance for the candidates.
 
 Provide an HR Induction before the candidates get on boarded.
 
 Onboarding of the newly joined employees.
 
 Preparing the welcome kit and hand over to the newly joined employee on his/her first day and officially introducing him/her to the Senior Management as well as the Heads of various Departments.
 
 Maintaining the employees&rsquo; files in the system as per the JCIA requirements.
 
 Time and attendance and leave management of all employees and furnishing relevant data to the finance department for computation of monthly pay of employees.
 
 Monitoring performance of employees by maintaining a track of their probation, and appraisals.
 
 Applying, monitoring and keeping a track of the new/renewal of visa/labor of the employees.
 
 Preparing monthly manpower reports and KPI&rsquo;s.
 
 Preparing and facilitating the end of service of the resigned employees.</div>
 <div>Diploma/Bachelor Degree</div>

Human Resources Officer

Explore 2+ Medical receptionist in Sharjah this August. Find roles across top companies and apply now to boost your career.

2 medical receptionist jobs In Sharjah

Public Relation Officer (PRO)

Human Resources Officer