manager, sales

manager, sales and customer service Jobs in Miami

manager, sales and customer service

medical sales rep (miami) (l1) Jobs in Miami

medical sales rep (miami) (l1)

medical sales account manager

Levi Strauss

<div>We believe that clothes &mdash; and how you make them &mdash; can make a difference.
Since 1853, we&rsquo;ve been obsessed with innovation to meet people&rsquo;s needs. We invented the first blue jean. And we reinvented khaki pants. We pioneered labor and environmental guidelines for our manufacturing partners. And we work to build sustainability into everything we do.
A company doesn&rsquo;t last 160 years by standing still. It endures by reinventing itself, striving to delight its consumers, winning in the marketplace, and by remaining true to its values.
We are looking for a Store Manager who will bring innovation, creativity and leadership to our team. It is important to us this person has the energy and desire to help bring our fashion to the future while maintaining the integrity of our brand&rsquo;s past.
The purpose of this position is to direct and lead superior retail strategies and execute store operation functions to deliver financial growth and sustained brand equity.
Sales Stylist are responsible for implementing a variety of functions and procedures relating to customer service, sales, merchandising, and store operations.
Key Responsibilities:
<ul><li>Show a thorough understanding of Levi Strauss &amp; Company&rsquo;s history and heritage</li><li>
Demonstrate excellent product knowledge</li><li>
Provide exceptional customer service to every Levi&rsquo;s&reg; Store customer using The 3C&rsquo;s of Success:Connect, Consult &amp; Close</li><li>
Meet or exceed established store and individual sales and performance goals daily</li><li>
Comply with Levi&rsquo;s&reg; Stores cash handling guidelines</li><li>
Comply with store security, safety, and loss prevention programs</li><li>
Assist stock associates with replenishment and security tagging of merchandise on the selling floor as needed</li><li>
Assist in pricing of merchandise as needed</li><li>
Assist in maintaining store appearance in accordance with Levi&rsquo;s&reg;Stores visual presentation standards and general housekeeping procedures</li><li>
Rapid and accurate sales floor refill and replenishment through RFID-enabled inventory processes</li><li>
Basic technology skills &ndash; familiarity with iOS, basic device troubleshooting, read and understand technical training manuals</li></ul>
Basic Qualifications:
<ul><li>Ability to work a flexible schedule to meet the needs of the business, including evening and weekend shifts</li><li>
Ability to lift up to 40 pounds, as well as constant standing, walking, squatting, and bending</li><li>
Minimum 1 year of customer service experience preferred</li><li>
High school diploma or GED preferred</li><li>
Exhibits the following characteristics:<ul><li>
Structured</li><li>
Organized</li><li>
Methodical</li><li>
Consistent</li><li>
Adaptable</li></ul></li></ul>
Life-Enhancing Perks:
Full-Time Employees:
Unwind &amp; Recharge: 3 weeks of paid time off for the first year, growing to 4+ weeks thereafter.
Health &amp; Wellness: Immediate medical, dental, and vision coverage. Free Medical Premiums w/Live.
Full-Time &amp; Part-Time Employees:
Make a Difference: Paid volunteer hours &amp; charity donation matching up to $2000/year.
Live in Levi's: 50% employee discount.
Retire Sooner: 125% match on your 401k, up to 6%! That's getting $1.25 for each $1 you put in. Free $$$.
Level Up: Grow here, don&rsquo;t just work somewhere. Explore advanced opportunities at Levi's, Dockers &amp; Beyond Yoga.
LOCATION
Miami, FL, USA
FULL TIME/PART TIME
Part time
COMPENSATION
The pay range for this role is from the higher of the required minimum wage based on local, state, or federal requirements or $12.00 - $19.95 per hour, varying with experience and qualifications.
Current LS&amp;Co Employees, apply via your Workday account.
Our policy is to provide equal opportunity to all persons without regard to race, color, creed, religion, national origin, citizenship, sex, age, sexual orientation, gender identity or gender expression, marital status, Vietnam era/disabled veteran status, physical or vmental disability, or other protected classes prohibited by applicable law. Company policy prohibits harassment or discrimination of applicants or employees on the basis of any protected classes. We have established a continuing Affirmative Action Program to assure equal employment opportunity in all its policy decisions affecting recruitment, selection, assignment, promotion, training, and all other terms and conditions of employment. We may ultimately pay more or less than the posted range based on several factors. However, LS&amp;Co pays at least the local, state or federal minimum wage, whichever is higher. The amount a particular employee will earn within the wage range will be based on several factors including, but limited to, relevant education, qualifications, experience, skills, seniority, store location, performance, shift, travel requirements, sales or revenue-based metrics, and business needs (LS&amp;Co.) offers a total rewards package that includes competitive pay, incentive plans, and a wide array of benefits designed to help you, and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. These benefits include paid leave, life and disability insurance, 401(k) match and health care benefits for eligible employees. The amount and availability of any bonus, benefits or other form of compensation and benefits that are allocable to a particular employee remains in the Company&rsquo;s sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.</div>

Part Time Sales Stylist, Miami FL, Brickell City Center

PNC Financial Services Group

<div>Job Profile<h1 class="jobSectionHeader"> 
Position Overview</h1>
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company&rsquo;s success. As a Personal Banker within PNC's Retail Bank Organization, you will be based in South Miami, FL 33143 at the 62nd and Dixie Branch. Bilingual Spanish Required.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. 

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.<h1 class="jobSectionHeader">
Job Description</h1><ul><li>
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing. Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.</li><li>
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.</li><li>
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.</li><li>
Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.</li><li>
Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.</li></ul>
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:<ul><li>
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.</li><li>
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.</li></ul>
To learn more about this opportunity, please watch this video.<h1 class="jobSectionHeader">
Qualifications</h1>
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.<h2 class="jobSectionHeader">
Preferred Skills</h2>
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales<h2 class="jobSectionHeader">
Competencies</h2>
Banking Products, Digital Awareness, Effective Communications, Managing Multiple Priorities, Matrix Management, Problem Solving, Prospecting., Retail Lending, Selling., Understanding Customer Needs<h2 class="jobSectionHeader">
Work Experience</h2>
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.<h2 class="jobSectionHeader">
Education</h2>
No Degree<h2 class="jobSectionHeader">
Certifications</h2>
No Required Certification(s)<h2 class="jobSectionHeader">
Licenses</h2>
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.<h1 class="jobSectionHeader">
Benefits</h1>
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.<h1 class="jobSectionHeader">
Disability Accommodations Statement</h1>
If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include &ldquo;accommodation request&rdquo; in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say &quot;Workday&quot; for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 
 
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.<h1 class="jobSectionHeader">
Equal Employment Opportunity (EEO)</h1> 
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.<h1 class="jobSectionHeader">
California Residents
</h1>Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.</div>

Bilingual Spanish - Personal Banker

Comcast

<div>Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. 
Job Summary
Bring your energy, curiosity, and passion&mdash;we&rsquo;ll give you the tools to build a rewarding retail career with Comcast Xfinity.
 
 
At Comcast, we are innovators and leaders&mdash;inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. The diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can&rsquo;t envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver great experiences for employees and customers alike.
Job Description<div><div>
What you will be doing:</div><div><ul><li>
Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.</li></ul></div><div><ul><li>
Providing outstanding customer service with all customer interactions.</li></ul></div><div><ul><li>
Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.</li></ul></div><div><ul><li>
Helping customers interpret and clarify their account statements and pay their bills in the store.</li></ul></div><div><ul><li>
Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.</li></ul></div><div><ul><li>
Acting as brand ambassador to promote Comcast/Xfinity products.</li></ul></div><div><ul><li>
Providing expert-level understanding and passion around technology, especially around Comcast products and services.</li></ul></div><div><ul><li>
Maintaining detailed sales product knowledge, including competitive information.</li></ul></div><div><ul><li>
Contributing to a fun and competitive environment! We aim to connect our products and services to our customers&rsquo; everyday lifestyles.</li></ul></div><div><ul><li>
Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.</li></ul></div><div> 
If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits. Whatever you want, we&rsquo;ve got it: on-the-job training, wall-to-wall benefits, and unlimited salary potential with uncapped commissions. What are you waiting for? Show the world what you&rsquo;re made of!</div><div>
Join Comcast and be a Part of Something Big.</div></div><div><div> 
What you will need to have</div><div><ul><li>
High School Diploma or equivalent</li></ul></div><div><ul><li>
Adjusting to a flexible work schedule to meet retail operational needs, including evenings, weekends, and holidays as necessary</li></ul></div><div><ul><li>
Regular, consistent, and punctual attendance.</li></ul></div><div><ul><li>
Ability to carry and/or lift 25-pound boxes, and the ability to move around the store constantly.</li></ul></div><div> 
Perks and benefits</div><div>
Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most.</div><div><ul><li>
We offer Day-One benefits! Some of our perks and benefits include Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services in Comcast serviced areas, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000 (Full-Time employees), Paid Time Off, and a 401K Savings Plan &ndash; with up to 6% dollar-to-dollar matching.</li></ul></div><div><ul><li>
&hellip;and much more</li></ul></div><div> 
Employees at all levels are expected to:</div><div><ul><li>
Understand our Operating Principles; make them the guidelines for how you do your job.</li></ul></div><div><ul><li>
Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li></ul></div><div><ul><li>
Know your stuff, be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li></ul></div><div><ul><li>
Win as a team make big things happen by working together and being open to new ideas.</li></ul></div><div><ul><li>
Be an active part of the Net Promoter System, a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li></ul></div><div><ul><li>
Drive results and growth.</li></ul></div><div><ul><li>
Support a culture of inclusion in how you work and lead.</li></ul></div><div><ul><li>
Do what's right for each other, our customers, investors, and our communities.</li></ul></div></div><div> 
Disclaimer</div><div>
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.</div><div>
Comcast is an EOE/Veterans/Disabled/LGBT employer.</div><div>
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.</div>
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. 
Skills:
Customer-Focused; Workplace Organization; Persuasion; Teamwork; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity 
Salary:
Base Pay: $15.63 
 
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $23.32
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets. 
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That&rsquo;s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 
Education
High School Diploma / GED
Certifications (if applicable)
Relevant Work Experience
2-5 Years</div>

Xfinity Retail Sales Consultant - Bilingual Spanish

Alvarez & Marsal

<div></div><div><div><div>Location: Miami, FL, United States
 
Date Posted: Jul 30, 2026</div></div><div> 
About Alvarez &amp; Marsal
Alvarez &amp; Marsal (A&amp;M) is a global consulting firm with entrepreneurial, action and results-oriented professionals. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work&mdash;guided by A&amp;M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity&mdash;are why our people love working at A&amp;M.
The Team
How will you contribute
The Director supports the firm's strategic growth efforts across the Global Tax practice by guiding teams on high-value opportunities through pursuit strategy, account planning, standardized methodologies, and the effective use of AI throughout the pursuit lifecycle.
 
Working closely with partners and account teams, the Director facilitates strategy sessions, develops scalable frameworks, training, and practical resources, and promotes a consistent approach to pursuing opportunities. This role combines strategic thinking with hands-on execution to improve collaboration, elevate pursuit quality, and strengthen the firm's ability to win and grow strategic client relationships.
Key Responsibilities
Strategic Pursuits
<ul><li>Support top tier pursuits and other high-value opportunities by facilitating pursuit strategy sessions and guiding teams through the pursuit lifecycle.
</li><li>Collaborate with pursuit teams to develop compelling value propositions, win themes, and client-focused messaging.
</li><li>Apply AI-enabled tools throughout the pursuit process to enhance research, content development, collaboration, and overall pursuit effectiveness.
</li><li>Identify opportunities where strategic pursuit support can add value and help teams focus on the highest-impact activities.
</li></ul>Account Planning
<ul><li>Coach teams on account planning frameworks, methodologies, and leading practices to support multi-year account strategies.
</li><li>Facilitate account planning sessions that help teams identify growth opportunities, strengthen client relationships, and align around strategic priorities.
</li><li>Develop training, playbooks, and practical resources that improve account planning capabilities across the Global Tax practice.
</li></ul>Pursuit Excellence
<ul><li>Develop and maintain pursuit methodologies, templates, playbooks, and knowledge management resources.
</li><li>Promote consistent pursuit and account planning processes across regions and service lines.
</li><li>Identify opportunities to improve efficiency through AI, automation, and process enhancements.
</li><li>Support continuous improvement initiatives that strengthen pursuit quality, collaboration, and operational consistency.
</li></ul>Collaboration
<ul><li>Work closely with the Global Head of Pursuits to execute strategic priorities and initiatives for the Global Pursuits Support function.
</li><li>Build strong relationships with partners and stakeholders across the global practice.
</li><li>Share best practices and encourage collaboration and knowledge sharing across pursuit teams.
</li></ul>Qualifications
<ul><li> Experience leading organizational change and capability-building initiatives, driving adoption of new processes, technologies, and operating models while influencing stakeholders and enabling sustainable change.</li></ul>
<ul><li> Significant experience in strategic pursuits, pursuit management, account planning, consulting, or a related role within a professional services organization.</li></ul>
<ul><li> Experience supporting complex pursuits and facilitating strategic planning sessions with senior stakeholders.</li></ul>
<ul><li> Demonstrated ability to develop training, coach teams, and implement scalable processes and best practices.</li></ul>
<ul><li> Proven experience leveraging AI and emerging technologies to improve pursuit strategy, collaboration, and knowledge management.</li></ul>
<ul><li> Excellent communication, facilitation, stakeholder management, and relationship-building skills.</li></ul>
<ul><li> Experience with Salesforce, AI-enabled productivity tools, and knowledge management platforms.</li></ul>
Your journey at A&amp;M
We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person&rsquo;s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career.
We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&amp;M. The possibilities are endless for high-performing and passionate professionals.
Regular employees working 30 or more hours per week are also entitled to participate in Alvarez &amp; Marsal Holdings&rsquo; fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&amp;D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez &amp; Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click here for more information regarding A&amp;M&rsquo;s benefits programs.
The salary range is $160,000 - $170,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&amp;M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details.
#LI-LP1
</div><div><h2 class="jobSectionHeader">Culture &amp; Values</h2>
At Alvarez &amp; Marsal, our core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity guide everything we do, shaping a culture rooted in entrepreneurship, impact, and integrity. We trust our people to take ownership early, contribute to meaningful challenges, and drive results that matter. We empower growth and champion diverse perspectives. Above all, we value doing the right thing. For those ready to roll up their sleeves, lead with integrity, and be difference makers, this is where it starts.
<h2 class="jobSectionHeader">Equal Opportunity Employer</h2>
It is Alvarez &amp; Marsal&rsquo;s practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&amp;M policy statements and additional information by region here.
<h2 class="jobSectionHeader">Unsolicited Resumes from Third-Party Recruiters</h2>
Please note that as per A&amp;M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&amp;M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.</div></div><div></div>

Director, Global Pursuits Support

Centner Academy

Chief Operating Officer (COO) &ndash; Wellness CenterLocation: Brickell | Type: Full-Time | Reports To: CEOPosition SummaryWe are seeking a high energy, positive and proactive leader to oversee daily operations across our premier 15,000 square foot wellness center, specializing in longevity, regenerative medicine, and non-invasive aesthetics, as well as two smaller satellite locations. The COO will lead the team, lead sales and marketing initiatives, and direct core HR processes to drive culture, growth, and an elevated client experience.Core Responsibilities&middot; Leadership: Provide leadership, management, accountability and direction to the team.&middot; Culture: Foster an environment that promotes high performance, accountability, and exceptional client experience.&middot; Daily Operations &amp; Superior Client Experience: Oversee daily center operations to ensure high quality client care, including client retention and maximizing utilization of services. This includes ensuring clear, complete, succinct documentation to support all processes.&middot; Human Resources &amp; People Management: Direct the full HR lifecycle&mdash;including recruitment, onboarding, training, coaching, performance reviews and retention.&middot; Marketing &amp; Sales Oversight: Drive growth strategies, lead intake and sales pipelines, and align marketing efforts with conversion goals to expand high-value memberships and packages.&middot; Financial Performance: Manage the P&amp;L, maximize device/room utilization, and build recurring revenue through optimized pricing, sales pipelines, and retention programs.&middot; Team &amp; Clinical Leadership: Supervise multidisciplinary teams&mdash;including medical staff, wellness specialists, wellness technicians, operations, marketing and sales &mdash;fostering a high-performance, compliant environment.&middot; Compliance &amp; Safety Standards: Ensure strict adherence to labor laws, medical safety protocols, device maintenance schedules, HIPAA regulations, and healthcare marketing standards.Key Qualifications&middot; Experience: 5+ years of executive operational leadership within a Clinic, Wellness Center, or Spa setting.&middot; Startup Agility: Demonstrated success operating in fast-paced startup environments&mdash;building operational infrastructure, scaling teams, and establishing systems from the ground up.&middot; HR Leadership: Direct experience managing human resources processes, talent acquisition, labor compliance, and organizational development.&middot; Commercial Acumen: Proven track record of directly driving revenue through marketing alignment, high-ticket sales strategies, and client acquisition/retention loops.&middot; Technical &amp; Industry Knowledge: Understanding of non-invasive aesthetic modalities, regenerative protocols, and advanced biohacking hardware.&middot; Tech Acumen: Proficiency with CRMs, lead-tracking tools, and practice management/EHR software (e.g., GHL, Zenoti).&middot; Education: Bachelor&rsquo;s degree in Healthcare Administration, Business, Human Resources, or related field (MBA or Master&rsquo;s preferred).&middot; Availability: Be available and on-call 7 days a week (excluding scheduled vacations without internet or phone access).Work Location: In person

Chief Operating Officer (COO)

Accommodations Plus International

<div>Who We Are 
Accommodations Plus International (API) is a technology and services company focused on driving innovation across the travel and transportation industry. We partner with organizations in the airline, cruise, and rail sectors to deliver solutions that improve layover operations, enhance customer experience, and support long-term growth.
Our mission is to make layovers simpler and more efficient for crew members&mdash;and we bring that to life through deep industry expertise and a practical, results-driven approach.
Today, API&rsquo;s platform powers over 18 million crew room nights each year for 100+ airlines and travel operators worldwide. Our Global Reach ensures that airline crews are rested, transported, and connected so global aviation runs on time.
At API, we&rsquo;re building a culture rooted in succeeding and thriving together. It&rsquo;s a place where people are encouraged to take ownership, develop their skills, and contribute to work that matters.
If you&rsquo;re looking to grow your career in a company that values steady progress, real impact, and long-term development, we&rsquo;d like to meet you! 
Position Overview 
API is seeking seasoned professional to join our company in the role of an Account Director. The position will be remote-based in Miami, Florida. 
 
The Account Director is the client&rsquo;s main point of contact. This role will actively manage an existing Cruise Line client relationship; focused on the best interests of our client and API at all times. The Account Director will support both crew accommodations and distressed passenger lodging solutions, ensuring exceptional service delivery, operational efficiency, and strategic supplier partnerships across all assigned destinations. 
 
The ideal candidate will possess strong relationship management, sourcing, negotiation, and strategic planning skills. Experience working within or supporting the cruise industry is highly desirable and will be considered a significant advantage. 
 
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
 
Sourcing<ul><li>
Oversee the direction of existing API accounts with the goal of maximizing prevailing relationships to expand market/wallet share versus pre-assigned revenue quota. This will include working closely with the Research &amp; Sourcing teams to provide all details of a destination to ensure a seamless approach to sourcing the destination.</li><li>
Assist with the sourcing of destinations by initiating the RFP process and being sensitive to supplier relationships.</li><li>
Total responsibility for ensuring RFP results are documented in the customer destination presentation in an accurate, detail-oriented manner and the presentation meets the needs of the client, demonstrates a level of savings and meets the revenue goals of API.</li><li>
Strategic planning and organizing in order to maximize API revenue, as well as client savings goals; including but not limited to sourcing timelines for expiring contracts and contract renewals.</li></ul>
Travel &amp; Client Engagement<ul><li>
Travel domestically and internationally when required to support client meetings, supplier engagement, industry conferences, destination reviews, and other business-related initiatives.</li></ul>
Contracting<ul><li>
Execute hotel contract negotiations on behalf of the client, contract renewals, and addendums. Keen ability to negotiate mutually beneficial contract terms and conditions.</li><li>
Monitor market conditions in each serviced destination to ensure the best rates, amenities and contract terms are maintained throughout the hotel contract.</li><li>
Conduct risk management for each destination the client services to proactively manage any potential risks to the contract based on changes to that hotel or market and negotiate terms that will positively impact our client.</li><li>
Proactively pursue and maintain, at all times, the best hotel relationships where the client has contracted.</li></ul>
Day to Day Account Management<ul><li>
Work closely with the sales team to ensure client needs are met and share leads that are uncovered by your communication with hotels and client stakeholders.</li><li>
Support the client&rsquo;s crew accommodation and distressed passenger lodging programs, ensuring hotel partners are meeting operational requirements, service expectations, and contractual obligations.</li><li>
Work collaboratively with internal and external stakeholders to identify and implement lodging solutions during operational disruptions, itinerary changes, weather events, and other situations impacting passengers or crew.</li></ul>
CrewCare<ul><li>
Manage crew member and passenger feedback via our online portal for all assigned accounts ensuring any complaints are addressed in a timely fashion accordingly with our hotel partners and documented.</li><li>
Add new hotels to the system and ensure all information is accurate. Delete inactive hotels.</li></ul>
HotelExpress<ul><li>
Ensure negotiated rates for Crew, Business and Leisure Travel are loaded and maintained properly on HotelExpress for clients.</li></ul>
ACES<ul><li>
Verify all hotel contract information is loaded properly into ACES for OPS and for Accounting.</li><li>
Review ACES schedules monthly to ensure hotels are downloading their schedules. Assist OPS department with follow up with the hotels about the schedules.</li><li>
Verify client back up list is accurate and loaded into ACES for OPS.</li></ul>
CRM<ul><li>
Ensure all revenue opportunities are in the CRM with accurate business start dates.</li><li>
Ensure all hotel/client and API commission contracts are loaded, executed and attached to the CRM.</li><li>
Maintain all flight information.</li><li>
Fully understand the client&rsquo;s business and ensure all deliverables are being met for a successful relationship.</li><li>
Strive to create increased value for the client by providing new points of view and recommendations that are aligned with desired business goals.</li><li>
Work closely with the Business Development team to ensure a smooth client transition from contract signing to implementation.</li><li>
Independently lead and make decisions that properly balance the needs of the client and API.</li><li>
Manage all client communications ranging from weekly performance meetings to business reviews.</li><li>
Own internal communications to the cross functional team on client performance, strategies and needs.</li><li>
Become knowledgeable in all API technology platforms to ensure clients are aligned with appropriate software solutions.</li></ul>
Competencies<ul><li>
Problem Solving/Analysis</li><li>
Relationship Building</li><li>
Business Acumen</li><li>
Strategic Thinking</li><li>
Results Driven</li><li>
Negotiation</li><li>
Leadership</li><li>
Customer Focus</li><li>
Managing Processes</li><li>
Market Knowledge</li><li>
Developing and Maintaining Budgets</li><li>
Technical Capacity</li><li>
Communication Proficiency</li></ul>
Preferred Qualifications<ul><li>
Experience working within or supporting the cruise industry is highly preferred and considered a significant advantage.</li><li>
Experience supporting crew accommodations, distressed passenger programs, emergency lodging solutions, or cruise operations is strongly preferred.</li><li>
Strong client relationship management and contract negotiation experience.</li><li>
Demonstrated ability to manage multiple priorities in a fast-paced environment.</li></ul>
Supervisory Responsibility 
None 
 
Position Type and Expected Hours of Work 
This is a full-time position. Days and hours of work are Monday through Friday, normal core business hours. Occasional evening and weekend work may be required as job duties demand. 
 
Travel 
This position requires travel up to 25%. 
Required Education and Experience<ul><li>
Minimum of 5 years of experience in the travel, hospitality, cruise, or related industry working closely with hotels and supplier partners is required.</li><li>
Experience working within or supporting the cruise industry, including crew accommodations, distressed passenger programs, or cruise operations, is highly preferred.</li><li>
Preferred Bachelor&rsquo;s degree in Business Administration, Sales and Marketing, Hospitality Management, or related field.</li><li>
Ability to effectively manage workload in a fast-paced environment, relying on extensive experience and judgment to plan and accomplish goals.</li><li>
Strong attention to detail and produces high-quality work.</li><li>
Ability to positively represent API in customer-facing situations.</li><li>
Strong Microsoft Office computer skills, with emphasis on Excel.</li><li>
Excellent verbal and written communication skills.</li><li>
Strong customer/client service skills.</li><li>
Ability to work with and understand diverse cultures here and abroad.</li><li>
An organized self-starter who can work proactively and independently.</li><li>
Able to multitask and work well under strict deadlines.</li></ul>
Compensation 
The good faith compensation range for this role is $65,000.00 - $75,000.00 annually, commensurate with experience, plus an annual discretionary bonus. 
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Privacy Statement
API may use the contact information you provide to communicate about this role, including via text message. See our [Privacy Policy] for details. By clicking &quot;Apply&quot; you agree to Rippling's Terms of Service / User Privacy Notice.</div>

Account Director

University of Miami

<div>Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet .
The University of Miami/UHealth Division of Development and Alumni Relations has an exciting opportunity for a full time Manager, Development Initiatives to work in Miami, FL.
The University of Miami is considered among the top-tier institutions of higher education in the U.S. for its academic excellence, superior medical care, and cutting-edge research. At the U, we are committed to attracting a talented workforce to support our common purpose of transforming lives through teaching, research, innovation, and service. Through our values of Diversity, Integrity, Responsibility, Excellence, Compassion, Creativity, and Teamwork (DIRECCT) we strive to create an environment where everyone contributes to making UM a great place to work. We are one of the largest private employers in Miami-Dade County; home to more than 16,000 faculty and staff from all over the world.
The Division of Development and Alumni Relations supports and promotes the mission, purpose, and priorities of the University of Miami through fundraising and engagement by building and nurturing strategic philanthropic relationships to improve and transform the lives of individuals and communities. We are committed to values central to the Division&mdash;Service, Gratitude, Trust, and Partnership&mdash;which guide our strategic thinking, decision-making, and day-to-day interaction with each other and our stakeholders.
The Manager, Development Initiatives, coordinates project activities to support the fundraising efforts of the University of Miami Miller School of Medicine. The role contributes to stewardship activities that deepen engagement and foster an environment that leads to philanthropic gifts. This role also provides administrative and logistical support including meeting arrangement, progress tracking, and documentation for the fundraising team. In support of those activities, the Manager, Development Initiatives, may communicate with the President&rsquo;s office, Dean&rsquo;s office, trustees, VIP prospects and donors, School of Medicine department chairpersons, faculty, and research staff. This position may be called upon to assist with facilitating medical requests for donors who ask for additional help in navigating the University of Miami Health System. The Manager, Development Initiatives, will also be expected to solve problems and participate in a full range of tasks implementing appropriate solutions in compliance with the University&rsquo;s policies and procedures.
Core Responsibilities:
<ul><li>Manage and monitor project progress and address any issues that arise. Assists with the identification of completion shortfalls. Creates and maintains comprehensive project documentation, plans and reports. Ensures adherence to standards and requirements by reviewing project objectives against deliverables. Organizes, attends, and participates in project meetings.
</li><li>Partner with gift officers in day-to-day tasks, including: prioritizing and arranging meetings; preparing supportive materials for meetings; returning phone calls; replying to emails; arranging lunches, tours and small events; composing/editing routine correspondence; handling travel arrangements; prioritizing work and providing project support.
</li><li>Serves as the lead for the Dean&rsquo;s Roadshow Series, managing relationships with various departments throughout the University and working with external vendors to organize events at medical conferences.
</li><li>Act as contact/liaison for key donors, prospects, and VIPs to ensure prospect strategies are advanced, provide expedient assistance to requests and that appropriate follow-up with constituents is successfully completed.
</li><li>Assist donors and prospects with appointment scheduling and other requests related to their care at the University of Miami Health System.
</li><li>Contact prospects/donors to verify biographic information, and representative or event invitee information.
</li><li>Manage cultivation, solicitation and stewardship appointments for fundraisers and administrators.
</li><li>Create agendas, presentations and briefing materials for meetings with key donors by requesting appropriate research from the Portfolio Optimization team or gathering independent information utilizing on-line databases and annual financial reports to prepare background information/briefing materials for administration and fund raisers as needed.
</li><li>Ensure donors are regularly communicated with and move through the gift cycle by tracking interactions and documenting them in i-BIS throughout the cultivation, solicitation, and stewardship process.
</li><li>Assists in research and discovery efforts to identify new potential major gift donors by reviewing and analyzing daily patient screenings, making qualification calls, and sending development officers referrals.
</li><li>Inform administrators and fundraisers of important information regarding major gift donors, i.e., birthdays, anniversaries, special accomplishments, in connection with cultivations and solicitations and support stewardship efforts as needed.
</li><li>Provides support to the Medical Development and Alumni Relations team in the effective execution of cultivation and fundraising events.
</li><li>Work with development officer(s) to lead logistics for receptions, dinners, community activities and small events to support stewardship and cultivation of major gift donors.
</li><li>Manages the communications calendar for the alumni and parent communications.
</li><li>Works with medical development communications on alumni and parent newsletters and deploying social media content.
</li><li>Utilize i-BIS and other University systems to update and extract constituent information in accordance with i-BIS training and policies and procedures.
</li><li>Responsible for tracking gifts to ensure they are entered and reported in i-BIS accurately.
</li><li>Responsible for acknowledging gifts in a timely manner.
</li><li>Supports stewardship and cultivation outreach, mailings, programs, and presentations.
</li></ul>This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
Core Qualifications:
<ul><li>Bachelor&rsquo;s degree.
</li><li>Minimum three years of relevant experience.
</li><li>Must be solution-oriented and able to work independently to successfully complete projects on deadline.
</li><li>Excellent command of the English language, both oral and written, with a high level of creativity, attention to detail, and superior customer service skills.
</li><li>Proficient in Microsoft Office applications (i.e. Microsoft Word, Excel, and Outlook).
</li><li>Must have initiative mixed with good, sound judgment, and a high level of discretion to handle sensitive information.
</li><li>Must be able to handle multiple projects simultaneously and work in a dynamic team environment across multiple divisions.
</li></ul>Any relevant education, certifications and/or work experience may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff</div>

Manager, Development Initiatives

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