operations manager

administrative assistant

technical manager

it support engineer

office administrator

network administrator

Time Express Parcels

Company: United Freight LogisticsLocation : Dubai, United Arab EmiratesJob SummaryThe Network Administrator is responsible for expanding and maintaining the company&rsquo;s global agent network using WCA platforms. You will identify, vet, and onboard new freight forwarding partners in strategic international markets to improve service reach and operational efficiency.Key Responsibilities&middot; WCA Platform Management:Navigate WCAworld databases to identify high-quality freight forwarding partners in specific countries or regions.&middot; Partner Development: Initiate and develop new relations with external freight forwarders to establish mutual trade lanes and business opportunities.&middot; Vetting &amp; Compliance: Utilize the Gold Medallion Financial Protection Plan to ensure all new partners meet financial and service quality standards before engagement.&middot; Conference Representation: Plan and attend annual WCA Conferences to conduct one-on-one meetings with potential and existing international partners.&middot; Operational Integration:Coordinate with internal operations teams to ensure smooth cargo handling and communication with newly developed international agents.&middot; Payment Oversight: Use PartnerPay to manage fee-free, real-time transactions with global network members, ensuring financial efficiency.&middot; Relationship Maintenance: Act as the primary point of contact for external agents, resolving disputes and monitoring the performance of the partnership.Required Skills &amp; Qualifications&middot; Industry Experience: Minimum 3&ndash;5 years in freight forwarding, specifically in agent networking or international business development.&middot; WCA Proficiency: Deep knowledge of WCA specialized networks (e.g., WCA First, WCA Inter Global, or WCA Pharma).&middot; Communication: Exceptional English verbal and written skills; fluency in a second language is highly preferred for dealing with external countries.&middot; Negotiation: Proven ability to negotiate rates and service level agreements (SLAs) with international carriers and agents.&middot; Analytical Skills: Ability to analyze market trends and trade lane volumes to target the most profitable new territories for expansion.&middot; Technical Literacy: Proficient in Logistics Management Systems (LMS) and specialized WCA tools like FreightOscope.Job Type: Full-time

Network Administrator

BlueNetz Technologies

Key Responsibilities:<ul><li>Monitor system performance, troubleshoot issues, and implement solutions to optimize performance and reliability.</li><li>Administer and support various IT systems, including Windows servers, Active Directory, Office 365 and other business applications.</li><li>Implement and maintain network security measures, including firewalls, VPNs, and endpoint protection tools.</li><li>Provide technical support and assistance to end-users, resolving IT-related issues promptly and effectively.</li><li>Plan and execute ICT projects, such as system upgrades, migrations, and deployments.</li><li>Evaluate and recommend ICT solutions and technologies that meet client requirements.</li><li>Collaborate with external vendors and service providers to procure Hardware, software and services.</li><li>Document IT processes, procedures, and configurations to ensure knowledge transfer and compliance with standards.</li><li>Configure and maintain Cisco and HP switching, Firewall implementation and WiFi Solutions</li><li>Installation, support, configure, maintain &amp; upgrade corporate networks and Servers</li><li>Install &amp; integrate new server hardware and applications</li><li>Proven experience and knowledge about CCTV, Bio-metric &amp; Other ELV Systems</li><li>Strong knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP, VPN, etc.).</li><li>Proficiency in administering Windows and Linux/Unix operating systems.</li><li>Experience with virtualization technologies (VMware, Hyper-V, etc.).</li><li>Familiarity with cloud computing platforms and services (AWS, Azure, Google Cloud, etc.)</li><li>Hands-on experience with Windows Server, Active Directory, Exchange Server, and Office 365 administration.</li></ul>Skills and Qualification:** MCSE/CCNA or equivalent certification or training is mandatory<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum of 1 years of experience as an IT Administrator or similar role, preferably in a corporate environment.</li><li>Strong technical proficiency in server administration, network infrastructure, and IT security.</li><li>Solid understanding of networking concepts, protocols, and troubleshooting techniques.</li><li>Strong analytical and problem-solving skills with the ability to prioritize tasks and work under pressure.</li><li>Ability to work independently and as part of a team.</li><li>Excellent communication and interpersonal skills with a customer-focused approach.</li><li>Relevant certifications (e.g., Microsoft/Cisco certifications)</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>Do you have CCNA or Equivalent Certification/Training ?</li><li>Do you have MCSE or Equivalent Certification/Training ?</li></ul>

System & Network Administrator

Operon Middle East

The IT Administrator will be responsible for managing and maintaining the organization&rsquo;s IT infrastructure, ensuring smooth operations across Microsoft 365 services, networks, security systems, and user support. This role requires strong technical expertise, problem-solving skills, and the ability to collaborate with both internal teams and external vendorsKey Responsibilities<ul><li>Microsoft 365 Administration: Manage user accounts, licenses, security groups, and Exchange Online mailboxes.</li><li>SharePoint &amp; OneDrive Management: Create folders, set permissions, and manage file access and sharing for users and departments.</li><li>Peripherals Management: Install, configure, and troubleshoot printers, copiers, scanners, and other IT equipment.</li><li>Network Management: Monitor and troubleshoot LAN/WAN connectivity, firewalls, switches, access points, and routers.</li><li>System Security: Implement and maintain security measures including antivirus and endpoint protection.</li><li>Backup &amp; Recovery: Perform regular data backups, verify integrity, and ensure disaster recovery procedures are in place.</li><li>User Support: Provide technical support for hardware, software, and network issues for end-users.</li><li>Asset Management: Maintain inventory of IT assets, software licenses, and oversee hardware lifecycle management.</li><li>Vendor Coordination: Liaise with IT vendors and service providers for procurement, maintenance, and warranty claims.</li><li>Documentation: Maintain documentation for system configurations, procedures, and policies.</li></ul>Education &amp; Experience<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>Proven experience as an IT Administrator, End User Support Specialist, Network Administrator, or similar role.</li><li>Strong knowledge of IT infrastructure, Microsoft 365, systems, networking hardware/software, and protocols.</li><li>Experience with multiple operating systems (Windows, Linux, macOS).</li></ul>Certifications (Preferred)<ul><li>Microsoft 365 Certified: Administrator Expert or related certification).</li><li>CompTIA A+ (or equivalent certifications).</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your Notice Period?</li><li>How many years of Experience do you have as an IT Admin?</li><li>Are you an Immediate Joiner?</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

IT Admin

UNIKAI Foods P.J.S.C

The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. SA Engineering and Provisioning<ul><li>Engineering of SA-related solutions for various project and operational needs.</li><li>Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.</li><li>Develop and maintain installation and configuration procedures.</li><li>Contribute to and maintain system standards.</li><li>Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.</li></ul> Operations and Support<ul><li>Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.</li><li>Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.</li><li>Perform regular file archival and purge as necessary.</li><li>Create, change, and delete user accounts per request.</li><li>Provide Tier II/other support per request from various constituencies. Investigate and troubleshoot issues.</li><li>Repair and recover from hardware or software failures. </li><li></li></ul>IT Security<ul><li>Perform regular security monitoring to identify any possible intrusions.</li><li>Monitor networks to ensure security and availability to specific users.</li><li>Assign configuration of authentication and authorization of directory services.</li><li>Perform periodic Maintain network servers such as file servers, VPN gateways, and intrusion detection systems.</li></ul> Maintenance<ul><li>Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.</li><li>Maintain operational, configuration, or other procedures.</li><li>Perform periodic performance reporting to support capacity planning.</li><li>Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.</li><li>Maintain data center environmental and monitoring equipment.</li></ul>

IT System Administrator

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
The Senior Network Engineer is responsible for designing, implementing, securing, and maintaining complex enterprise network infrastructures to ensure optimal performance, reliability, and scalability. The role involves advanced configuration and troubleshooting of Cisco and Fortinet network and security solutions, including routers, switches, firewalls, VPNs, and wireless systems. The Senior Network Engineer serves as the technical lead for network projects, provides guidance to junior engineers, and collaborates with cross-functional teams to support business continuity and digital transformation initiatives.
DUTIES &amp; RESPONSIBILITIES<ul><li>
Design, deploy, and maintain LAN, WAN, WLAN, and data center network infrastructure using Cisco and Fortinet technologies.</li><li>
Configure and optimize Cisco routers, switches (Catalyst, Nexus), and Fortinet firewalls (FortiGate, FortiManager, FortiAnalyzer) for secure connectivity.</li><li>
Develop and implement network segmentation, QoS, and traffic management policies to improve performance and security.</li><li>
Lead the planning and execution of network upgrades, migrations, and capacity expansion projects.</li><li>
Network Security and Compliance</li><li>
Implement and manage Fortinet security solutions including FortiGate, FortiAuthenticator, FortiAnalyzer, and FortiManager.</li><li>
Apply Cisco ASA, Cisco ISE, and Cisco Umbrella security policies to ensure compliance with enterprise standards.</li><li>
Manage and monitor VPNs (site-to-site, SSL) and ensure secure remote connectivity.</li><li>
Perform vulnerability assessments and participate in incident response for network-related security events.</li><li>
Operations and Support</li><li>
Monitor network performance, availability, and utilization using tools such as SolarWinds, Cisco Prime, or Forti Analyzer.</li><li>
Diagnose and resolve advanced network issues within defined SLAs.</li><li>
Maintain network documentation, topology diagrams, and configuration repositories.</li><li>
Provide L3-level support and serve as an escalation point for complex network problems.</li><li>
Collaboration and Project Management</li><li>
Work closely with system, cloud, and cybersecurity teams to integrate network systems with enterprise platforms.</li><li>
Participate in vendor management, procurement, and evaluation of new network technologies.</li><li>
Develop Standard Operating Procedures (SOPs) and network policies.</li><li>
Lead or assist in the planning of disaster recovery (DR) and business continuity network strategies.</li><li>
Training and Mentoring</li><li>
Mentor and provide technical guidance to junior engineers and support staff.</li><li>
Conduct training sessions on Cisco and Fortinet best practices and technologies.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s Degree in Computer or Electronics.</li><li>
Active CCIE certification (Optional)</li><li>
Active Fortinet NSE 4, NSE 5 and NSE 7.</li><li>
Preferably hold CCNP Enterprise Certifications.</li><li>
Preferably hold CCNP Wireless or Cisco Meraki.</li><li>
Preferably hold the F5 certification (LTM/ASM Certification).</li><li>
Preferably hold Palo Alto Network Certified Network Security Engineer (PCNSE).</li></ul> 

Additional Information 
<ul><li>
Good interpersonal and communication (written and verbal) skills.</li><li>
Ability to produce presentation to deliver the Training and Technical Solutions.</li><li>
Ability to lead technical discussion and workshops with internal teams, customers and vendors.</li><li>
Ability to share knowledge and educate the team member as well as customers regarding to the new business challenges, technologies and solutions.</li></ul><div></div>
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Senior Network Engineer

Checkout.com

Checkout.com is actively seeking an ambitious Network Fees Management Associate to join our growing Network Fees Management team in Dubai and to focus on this growing region.The successful candidate will be working on managing and optimising this region and will have the opportunity to work with Product, Finance and Commercial teams to design and implement the Network Fees Management strategy.The ideal candidate will be a proactive, data driven and analytical individual with high attention to detail.They will also have a strong understanding of payment networks and the ability to work cross-functionally with internal teams.What you will be doing:<ul><li>Owner for Network fees in this region including Visa/ Mastercard, APM and Third Party Party Agreements)</li><li>Build and implement comprehensive frameworks and processes for Network Fees management.</li><li>Drive the development of an internal toolkit that enables teams to self-serve and improve efficiency across the organization.</li><li>Act as a key point of contact for the Commercial team, providing support for merchant queries and participating in Quarterly Business Reviews (QBRs) to address network fee-related concerns and insights.</li><li>Lead training and enablement initiatives to educate internal teams on network fee updates and changes ensuring a smooth implementation of new fees.</li><li>Contribute in the development and implementation of process improvements to automate and streamline network fee management tasks.</li><li>Lead Network Fee related projects, designing solutions while ensuring alignment with Commercial and Product.</li></ul>About You:<ul><li>Strong understanding of payment networks and their fee structure (Interchange, Scheme Fees etc.)</li><li>Excellent analytical and research skills</li><li>Data-driven with high attention to detail</li><li>Proactive, keen to take ownership and delivery focused</li><li>A self-starter capable of building strong collaborative working relationships with business partners</li><li>A great communicator, able to influence stakeholders</li><li>Experience with SQL and BI tools is a plus</li></ul>

Senior Associate, Network Fees Management

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality</div><div></div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:

IT Systems Operations and Maintenance<ul><li>
Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.</li><li>
Ensure the smooth operation of all critical hardware &amp; applications.</li><li>
Implement regular system updates, patches, and security protocols to maintain system integrity.</li><li>
Align performance with an established matrix, with regular evaluations against predefined targets.</li></ul><div>
Managing New Projects and Technology Initiatives</div><ul><li>
Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.</li><li>
Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.</li><li>
Ensure all IT projects are completed on time, within budget, and meet quality standards.</li><li>
Evaluate and recommend innovative technology solutions to improve operations and guest experiences.</li><li>
Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.</li></ul><div>
Technical Support</div><ul><li>
Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.</li><li>
Address and resolve IT-related incidents within predefined service levels.</li><li>
Maintain detailed documentation of support activities in line with company policies.</li><li>
Provide training and technical guidance to team members and end-users.</li></ul>
 Network Administration<ul><li>
Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.</li><li>
Configure and monitor network devices to ensure optimal performance and security.</li><li>
Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.</li><li>
Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.</li></ul><div>
Guest IT Support</div><ul><li>
Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.</li><li>
Work with other departments to enhance guest satisfaction through technology-driven solutions.</li></ul>
 Data Security and Compliance<ul><li>
Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.</li></ul>
 Asset and Inventory Management<ul><li>
Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.</li><li>
Assist in the procurement, installation, and configuration of IT equipment and software.</li></ul>
Collaboration and Communication<ul><li>
Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.</li><li>
Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.</li></ul><div>
 Performance Metrics</div><ul><li>
Achievement of system uptime targets.</li><li>
Timeliness and efficiency in resolving IT issues.</li><li>
Guest and staff satisfaction scores related to IT services.</li><li>
Successful and timely completion of IT projects and technology initiatives.</li><li>
Adherence to IT budget and cost controls.</li><li>
Compliance with security and operational protocols.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.</li><li>
Strong understanding of hotel systems, including PMS, POS, and booking platforms.</li><li>
Knowledge of network infrastructure, server management, and cybersecurity protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to manage multiple properties and prioritize tasks effectively.</li><li>
Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.</li></ul></div>

IT Specialist

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