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senior engineer - digital solutions

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network security presales engineer bahrain

K20s - Kinetic Technologies Private Limited

<div>
 
 Job Title: Network Security Presales Engineer
 
 
 
 
 Location: Bahrain
 
 
 
 
 Experience 5 - 12 Yrs
 
 
 
 
 Arabic Language Mandatory
 
 
 
 
 Job Summary
 
 
 
 We are looking for a highly motivated Network Security Presales Engineer to join our team in Bahrain. The ideal candidate will work with customers, partners, and internal stakeholders to understand security requirements and design solutions that meet business needs.
 
 
 
 Responsibilities
 
 
 
 Engage with customers and partners to understand security requirements and identify opportunitiesDesign and propose network security solutions (firewalls, VPN, threat management, etc.)Collaborate with sales teams to develop and deliver security solutionsStay updated on industry trends and competitor analysisSupport RFP/RFQ processes and provide technical inputDevelop and deliver technical presentations and demos
 
 
 
 Requirements
 
 
 
 5+ years of experience in network security (firewalls, IDS/IPS, etc.)Strong understanding of network protocols and security technologiesExcellent communication and presentation skillsCCNP/CCIE or equivalent certifications preferredExperience with major vendors (Check Point, Palo Alto, etc.)
 
 
 
 Nice To Have
 
 
 
 Experience with cloud security (AWS, Azure)CISSP or other relevant security certifications
 
 
 Skills: aws,cissp,security,azure,firewalls,cloud security,cloud,network security,alto,ccie
</div>

Network Security Presales Engineer - Bahrain

Computer World S.P.C.

Network EngineerLocation: Bahrain - Locally Available Candidates | Experience: 1+ year |About the Role: We are looking for a proactive Network Engineer to support and maintain our IT network and communication infrastructure.Key Responsibilities:<ul><li>Support desktops, laptops, printers, and network devices</li><li>Respond to service requests and incidents (remote or on-site)</li><li>Configure and maintain network and communication systems</li><li>Ensure compliance with cybersecurity standards</li><li>Troubleshoot and resolve IT infrastructure problems</li><li>Assist in ad-hoc projects as needed</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT or related field</li><li>Minimum 1 year IT support experience</li><li>Strong technical troubleshooting skills</li><li>Good command of English (written &amp; spoken)</li><li>Professional, user-friendly, and flexible attitude</li></ul>Preferred:<ul><li>IT certifications (Server, Virtualization, Network)</li><li>Customer service experience</li><li>Strong communication and multitasking abilities</li></ul>Job Types: Full-time, Permanent, ContractPay: BD500.000 per month

Presales Consultant

Landmark Construction & Trading W.L.L

AHiring: Site Civil EngineerWe are looking for a qualified and experienced Site Civil Engineer to join our team in Bahrain. Candidate Should be Present In Bahrain.Position: Site Civil EngineerJob Responsibilities:-Supervise and manage daily site activities-Ensure work is executed as per drawings and specifications-Coordinate with contractors, consultants, and project team-Monitor progress and prepare daily/weekly reports-Ensure safety and quality standards on siteRequirements:-Bachelor&rsquo;s Degree in Civil Engineering-5 years of relevant site experience-Good communication and coordination skills-Knowledge of construction drawings and site execution-Bahrain driving license preferredLocation: BahrainSalary: BHD 350 per monthInterested candidates can send their CV at lmct.constructions@gmail.comJob Type: Full-timePay: BD350.000 per monthWork Location: In person

Civil Site Supervisor Required in Bahrain

Saaj Technical Mechanical Contracting

Hiring: Mechanical Engineer (Operations) BahrainWe are currently seeking a qualified and experienced Mechanical Engineer (Operations) to join our team in Bahrain. The ideal candidate should have solid experience in construction and industrial projects, along with hands-on knowledge in machine shop operations (turning and shaping) and a strong understanding of maintenance, repair, and operation of heavy machinery and equipment.The candidate will be responsible for overseeing mechanical operations, ensuring proper maintenance of equipment, and supporting site activities to maintain smooth and efficient project execution.Requirements<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering</li><li>CRPEP License &ndash; Mandatory</li><li>4&ndash;5 years of Gulf experience in construction and industrial sectors</li><li>Experience in hydraulic systems and related mechanical components</li><li>Hands-on experience with machine shop operations such as turning and shaping</li><li>Strong knowledge of maintenance and troubleshooting of construction and industrial machinery</li><li>Experience handling heavy equipment and machinery, including dewatering pumps, trailers, excavators, hydraulic machines, and other mechanical equipment</li><li>Experience in site supervision, inspection, and coordination with technical teams</li><li>Ability to analyze mechanical problems and implement effective solutions</li><li>Good communication and interpersonal skills</li><li>Ability to work independently and collaboratively within a team environment</li><li>Locally available in Bahrain</li></ul>Key Responsibilities<ul><li>Supervise and coordinate mechanical works and operations at project sites</li><li>Manage installation, operation, maintenance, and repair of mechanical equipment and machinery</li><li>Ensure all machinery and equipment are operating safely and efficiently</li><li>Conduct regular inspections and preventive maintenance of equipment</li><li>Diagnose and troubleshoot mechanical faults in heavy machinery and hydraulic systems</li><li>Coordinate with site engineers, technicians, and project management teams for smooth execution of mechanical activities</li><li>Ensure compliance with project specifications, safety standards, and operational procedures</li><li>Prepare and maintain maintenance records, inspection reports, and technical documentation</li></ul>Location: BahrainQualified candidates who meet the above requirements are encouraged to send their updated CV to: recruitment2024.bh@gmail.comJob Type: Full-timeWork Location: In person

Mechanical Engineer (Operations)

Access hr sollutions

Job Title: Civil Construction Sales EngineerLocation: BahrainSalary: BD 450 &ndash; 800 per month (based on experience)Experience: Minimum 10 years in BahrainJob OverviewWe are seeking an experienced Civil Construction Sales Engineer with a strong background in both sales and project execution. The ideal candidate will be responsible for driving business development while ensuring successful project delivery, maintaining client relationships, and coordinating with internal teams.Key Responsibilities<ul><li>Develop and maintain relationships with clients in the civil construction sector.</li><li>Identify business opportunities and generate new sales leads.</li><li>Prepare proposals, quotations, and tender documents as required.</li><li>Oversee project execution, ensuring compliance with approved designs and timelines.</li><li>Coordinate with contractors, suppliers, and project teams to ensure smooth project delivery.</li><li>Monitor project progress, resolve issues, and report updates to management.</li><li>Maintain high standards of quality, safety, and client satisfaction.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Civil Engineering or related field.</li><li>Minimum 10 years of relevant experience in Bahrain in civil construction projects.</li><li>Proven experience in sales and project execution within the construction industry.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage multiple projects simultaneously.</li><li>Familiarity with industry standards, regulations, and construction practices.</li></ul>Compensation<ul><li>BD 450 &ndash; 800 per month, commensurate with experience.</li><li>Performance-based incentives may be considered.</li></ul>Hiring InternalJob Types: Full-time, PermanentPay: BD450.000 - BD800.000 per monthWork Location: In person

Sales Engineer – Civil Construction

GIG Gulf

<div>
 
 
 Who we are
 
 
 
 GIG Gulf is part of the Gulf Insurance Group (GIG), the #1 largest regional composite insurer in the Middle East and North Africa, with presence in 13 markets including the United Arab Emirates, Bahrain, Oman, Qatar, Saudi Arabia, Algeria, Egypt, Iraq, Jordan, Kuwait, Lebanon, and Turkey. GIG Group reported consolidated assets of US$ 3.83 billion and $69 million net profit for the year 2023. The majority shareholder of GIG Group is Toronto based Fairfax Financial Holding, a global leader in insurance and reinsurance with a presence in 40 markets.
 
 
 
 
 
 GIG Gulf is an &lsquo;A&rsquo; rated regional insurer with a top 5 position in each of its markets (UAE, Oman, Qatar, Bahrain). GIG Gulf has been present in the region for over 70 years with a strategic focus on both growth and investments and is a one stop shop offering a wide range of insurance products and services that cater to a broad variety of needs for corporates, SMEs and individual customers throughout UAE, Oman, Bahrain, and Qatar. GIG Gulf also owns a 50% stake in GIG Saudi. Our strategic objectives and guiding principles are focused on Regional Growth, Customer Experience and Digital Transformation.
 
 
 
 
 
 GIG Gulf has created a diverse and inclusive working environment and culture with a workforce of over 800 employees, with over 60 nationalities, across 15 branches and retail shops region-wide and over 1 million customers. GIG Gulf is a caring partner that encourages customers to achieve their goals and live an inspiring and fulfilling life. We are obsessed with customer feedback and continuously evolving to become the region&rsquo;s digital insurer of reference, committed to running our operations in a responsible, sustainable way.
 
 
 
 
 
 
 Job purpose:
 
 
 
 The IT Service Desk Agent will be working as part of a team that is responsible for 1st line IT support for GIG Gulf staff. The role is based in GIG Gulf office in Bahrain Bay.
 
 
 The team works on answering, attending and resolving all the L1.5 issues addressed to the IT Service Desk and escalates the rest to the appropriate teams in other levels as per standard procedures and agreements.
 
 
 The agent will be troubleshooting basic end-user issues on various software applications, hardware, network and telecommunications systems and provide basic to advanced desktop support.
 
 
 The role requires excellent customer service, communication (written + verbal), and analytical skills.
 
 
 
 
 
 
 IT Service Desk Agent (Level 1.5) role summarized in 3 points:
 
 
 
 
 
 
 1)Customer Service and Communication: Strong customer service and communication skills (written + verbal) to interact with users, explain technical concepts, actively listen, and provide timely and professional support.
 
 
 2) Technical Proficiency: Strong foundation in operating systems, hardware, software applications, and network basics with the ability to diagnose and troubleshoot technical issues.
 
 
 3) Problem-solving and Analytical Skills: Effective problem-solving, analysis of issues reported by users, identification of root causes, and implementation of appropriate solutions.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Service Desk End-User Support
 
 
 <ul>
 <li>
 Manage end-user issues raised to Service Desk (Level 1.5) through tickets and calls received through IVR
 </li>
 <li>
 Handle incoming calls from end-users in a professional manner and within the defined service levels and ensure achievement of KPI&rsquo;s
 </li>
 <li>
 Ensure proper and timely communication to the end-user on every ticket through the Service Desk tool and phone
 </li>
 <li>
 Ensure all work conducted is being logged and managed within tickets raised by or on behalf of business users
 </li>
 <li>
 Provide high-quality resolutions of assigned tickets and managing the expectations of the users
 </li>
 <li>
 Ensure to resolve and close all end-user tickets within the defined Service Level Agreement (SLA) targets
 </li>
 <li>
 Escalate tickets that are beyond the scope of Service Desk to other teams in 2nd level (Applications team and Field Support team) and 3rd level (Infrastructure and Production teams)
 </li>
 </ul>
 
 
 
 
 
 Operational &amp; Technical Responsibilities:
 
 
 
 
 Communication
 
 
 <ul>
 <li>
 Act as the 1st point of contact for all IT related issues or requests
 </li>
 <li>
 Build a strong trust relationship with business users across the region
 </li>
 <li>
 Build strong collaboration with level 2 and 3 IT teams
 </li>
 <li>
 Create and update documentation for end-users when needed for known issues/requests
 </li>
 </ul>
 
 
 IT Support
 
 
 <ul>
 <li>
 Create and modify user accounts for Active Directory and all applications
 </li>
 <li>
 Install end-user software (licensing validity and availability checks)
 </li>
 <li>
 Deployment of new applications (and/or upgrades) and follow-up
 </li>
 <li>
 Troubleshoot software application issues to resolve basic known ones and escalate complex ones to 2nd level, 3rd level and vendor
 </li>
 <li>
 Manage applications permissions changes for end-users
 </li>
 <li>
 Create mailboxes/shared mailboxes / DL and troubleshoot email issues (Exchange Online/Office365)
 </li>
 <li>
 Troubleshooting of printer issues
 </li>
 <li>
 Call center system support
 </li>
 <li>
 Mobile management enrollment and activation
 </li>
 <li>
 Shared folders permissions management
 </li>
 </ul>
 
 
 Security
 
 
 <ul>
 <li>
 Ensure full compliance with the Information Security policy and procedures
 </li>
 <li>
 Review encryption and antivirus definition status and remediate any issues
 </li>
 <li>
 Administrative Privileges management
 </li>
 <li>
 Ensure that all provided laptops have the necessary physical security measures
 </li>
 <li>
 Scan computers for virus infection
 </li>
 <li>
 Provide physical access to staff and visitors as necessary.
 </li>
 </ul>
 
 
 Network and Telecom
 
 
 <ul>
 <li>
 Troubleshoot end-user internet issues
 </li>
 <li>
 Local area network and Ethernet connections support
 </li>
 <li>
 Wireless network access basic support
 </li>
 <li>
 Headset phone and softphone setup for call center staff
 </li>
 <li>
 VPN configuration and troubleshooting
 </li>
 </ul>
 
 
 
 
 
 Essential Requirements:
 
 
 
 
 Communication and Soft Skills
 
 
 <ul>
 <li>
 Excellent communication skills in English, both verbal and written
 </li>
 <li>
 Critical and analytical thinking and creativity &ndash; always challenging the status quo and find better ways to complete tasks
 </li>
 <li>
 Conflict Resolution &ndash; ability to resolve problems and complex situations
 </li>
 <li>
 Active listening and empathy &ndash; ability to listen and understand users to address their needs
 </li>
 <li>
 Team player &ndash; ability to work with a team and influence a positive collaborative culture
 </li>
 <li>
 Ability to prioritize workload appropriately based on the impact on the business
 </li>
 </ul>
 
 
 
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Good understanding of computers architecture, Microsoft and desktop applications, computer peripherals, operating systems and application software
 </li>
 <li>
 Excellent understanding of Microsoft Windows infrastructure (Windows Server and Windows client)
 </li>
 <li>
 Good understanding of Microsoft Active Directory services , Azure AD, Microsoft M365 Admin portal
 </li>
 <li>
 Excellent knowledge of Microsoft Office products including O365, Teams, Intune
 </li>
 <li>
 Familiarity with network architecture, LAN network protocols and client-server business applications
 </li>
 <li>
 Familiarity with Citrix and remote desktop or any VDI platform
 </li>
 <li>
 Familiarity with Distributed File Sharing
 </li>
 <li>
 Excellent skills in Excel to prepare weekly, monthly, quarterly reports on Quality of Service &amp; Service Desk KPI reports for management submission.
 </li>
 <li>
 Good understanding of ITIL framework or any other service management framework
 </li>
 <li>
 Excellent understanding of IT service management tools and ticketing system
 </li>
 <li>
 Knowledge of using a call center system to manage incoming and outgoing calls with customers (Vocalcom, Cisco UC, Avaya etc.)
 </li>
 <li>
 Knowledge of using remote access tools for remote troubleshooting
 </li>
 <li>
 Ability to systematically troubleshoot complex problems and resolve them or escalate to the right team
 </li>
 <li>
 Proficient in utilizing Microsoft Excel for generating reports related to service desk activities.
 </li>
 <li>
 Skilled in extracting and analyzing service desk data to identify trends, patterns, and performance metrics
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor or Diploma Degree in an IT related field or equivalent hands-on experience
 </li>
 <li>
 5+ years&rsquo; experience in an IT Service Desk role
 </li>
 <li>
 ITIL v3/v4 Foundation Certification
 </li>
 <li>
 MCSA in Windows Server 2012/2016 or MCTS in Windows Server 2008
 </li>
 </ul>
 
 
</div>

IT Service Desk Agent

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