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network support engineer

Physicians Revenue Group

Job Title: Fresher / MTO &ndash; Network Security Support Analyst Company: TekbooxTekboox is a US-based IT company urgently seeking fresh graduates who are passionate about starting their careers in Networking &amp; Security for the position of Fresher / MTO &ndash; Cyber Security &amp; Network Support Engineer.Job Requirements &amp; Responsibilities:&middot; Adequate English communication skills (both verbal and written).&middot; Basic knowledge of networking concepts and operating systems (Linux preferred).&middot; Understanding of information security fundamentals.&middot; Respond promptly to firewall-related alerts and security incidents.&middot; Investigate security events and identify the root cause of issues.&middot; Proactively monitor firewall performance, including CPU/memory utilization, traffic throughput, and alert logs.&middot; Identify and troubleshoot basic firewall issues such as rule conflicts, high CPU/memory usage, and interface errors.&middot; Utilize management tools to monitor and analyze firewall activity.&middot; Implement basic mitigation steps and escalate critical issues to higher-level support when required.&middot; Assist in implementing firewall configuration changes (e.g., rule modifications).&middot; Maintain accurate and up-to-date SOPs for firewall configurations and operational procedures.Qualification Required:Fresh graduates with a Bachelor&rsquo;s degree in Cyber Security, Computer Science, BS IT, or other related disciplines.Job Location &amp; Timing:&middot; Location: DHA Y Block, Phase 3, Lahore&middot; Shift Timing: Night Shift &ndash; 6:00 PM to 3:00 AM&middot; Work Mode: Onsite (5 days a week)Interested candidates may apply at: Saddam.hussain@tekboox.comJob Type: Full-timePay: From Rs80,000.00 per monthWork Location: In person

Fresher / MTO – Cyber Security & Network Support Engineer

ibex

<div>
 Ibex. is looking for a
 
 "Network Engineer"
 
 with intermediate problem resolution knowledge of hardware/software platform problems in complex, layered, network infrastructure.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Experienced in WAN protocols (BGP, EIGRP, OSPF,), LAN/WLAN (DNS, IP Addressing, QoS, Spanning Tree, Multicast), Cisco Catalyst switches, Cisco ISR/ASR routers
 </li>
 <li>
 Troubleshoot &amp; Provide Tier-1/2/3 support in order to diagnose and resolve escalated issues that may cause Service Degradation or Interruption in the Connectivity of the Data Center, DR, Regional Hubs and all branches
 </li>
 <li>
 Knowledge of NG-Firewalls (Multi-vendor, Cisco ASA, Palo Alto, FortiGate), Security products/practices &ndash; ACLs, Firewalls, VPN, etc.
 </li>
 <li>
 Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting, and escalations
 </li>
 <li>
 Knowledge of wireless access controllers and access points
 </li>
 <li>
 Intermediate knowledge of network systems designs principles and standards
 </li>
 <li>
 Excellent written and oral communication skills, including the ability to articulate project level presentations to business sponsors
 </li>
 <li>
 Strong troubleshooting and critical thinking skills to resolve complex problems
 </li>
 <li>
 Ability to draft and document designs and standards
 </li>
 <li>
 Project experience implementing core infrastructure, networking, and cloud-based services for business teams or consumers
 </li>
 <li>
 Configure and install various network devices and services (e.g., routers, switches, firewalls, VPNs etc.)
 </li>
 <li>
 Familiar with 24x7 operational and rotational NOC-based shifts
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proactive monitoring (SolarWinds, PRTG) of 1000+ devices network and knowledge of NMS/Syslog monitoring, alerting and escalations.
 </li>
 <li>
 Cisco IOS, Cisco ASA/ Palo Alto (Firewall), Fortinet Wireless, Solar Winds and/or other Network Management utilities
 </li>
 <li>
 Routing, Switching, VPNs troubleshooting expertise. Understanding of WAN and internet multi-homing architecture
 </li>
 <li>
 Knowledge of wireless access controllers and access points.
 </li>
 <li>
 2 - 4 years of Experience in relevant field
 </li>
 <li>
 Master's or Bachelor's degree in computer science or engineering
 </li>
 <li>
 CCNA is required and CCNP, or equivalent (certified) is preferred
 </li>
 </ul>
</div>

Network Engineer

Mindwhiz

Job Title: L2 IT System &amp; Support EngineerLocation: Onsite &ndash; Lahore, PakistanWorking Hours:<ul><li>Summer: 6:00 PM to 3:00 AM</li><li>Winter: 7:00 PM to 4:00 AM</li></ul>Salary: Up to PKR 140,000Employment Type: Full-timeDepartment: IT OperationsRole OverviewMindwhiz is seeking a technically strong and proactive L2 IT System &amp; Support Engineer to manage and maintain our IT systems and provide advanced technical support. This role includes responsibility for system stability, security, performance monitoring, and resolving complex technical issues beyond L1 support.The ideal candidate should have hands-on experience with Windows environments, networking fundamentals, and infrastructure operations, along with strong troubleshooting skills and provide dedicated support to the Construction and Estimation teams for their specialized tools and applications.Key Responsibilities<ul><li>Administer and maintain Windows-based systems, servers, and Active Directory, including users, groups, GPOs, and access control.</li><li>Monitor system performance, server health, backups, storage, and security alerts to ensure stability and data integrity.</li><li>Apply patches, updates, and routine maintenance, maintaining proper documentation and SOPs.</li><li>Troubleshoot and support LAN/WAN, VPN, DNS, DHCP, Wi-Fi, and firewall configurations.</li><li>Resolve escalated L1 issues within defined SLAs and perform root cause analysis for recurring or critical incidents.</li><li>Support Microsoft 365 / Exchange, enterprise applications, and endpoint devices.</li><li>Ensure compliance with IT security policies and best practices.</li><li>Coordinate with vendors and assist in system upgrades, deployments, and IT improvement initiatives.</li><li>Identify recurring technical issues and recommend long-term infrastructure enhancements.</li><li>Provide specialized support to Construction and Estimation teams for software tools, ensuring smooth operation and resolving technical issues affecting workflows.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field.</li><li>3&ndash;5 years of experience in IT Support or System Administration.</li><li>Strong hands-on experience with Windows OS and Windows Server.</li><li>Solid knowledge of Active Directory, DNS, DHCP, and Group Policy.</li><li>Strong understanding of networking fundamentals (TCP/IP, VPNs, firewalls).</li><li>Experience with backup solutions and monitoring tools.</li><li>Experience with IT ticketing systems and incident management.</li><li>Experience supporting Construction and Estimation software such as Plan Swift, Bluebeam Revu, Primavera P6, Procore, AutoCAD, or similar tools.</li><li>Strong troubleshooting, analytical, and communication skills.</li></ul>Preferred Skills (Nice to Have)<ul><li>Relevant certifications: CCNA, MCSA, CompTIA Network+.</li><li>Experience with endpoint management tools.</li><li>Familiarity with cloud services (Azure / AWS &ndash; basic level).</li><li>Experience with remote support and endpoint management tools.</li><li>Experience with Procore.</li></ul>Job Type: Full-timePay: Up to Rs140,000.00 per monthApplication Question(s):<ul><li>How many year of experience do you have in IT Support?</li><li>Write dow the tools you have experience related to Construction and Estimation?</li><li>Are you comfirtable working in Night Shift in DHA phase 8?</li><li>Do you have experience with USA market?</li><li>Which tools you used for remote IT Support?</li></ul>Work Location: In person

L2 IT System & Support Engineer

MNK Digital

Key Responsibilities:<ul><li>Design and implement LAN, WAN, and structured cabling for hotel environments</li><li>Configure and support IP networks for Hospitality TVs, IPTV, and digital signage systems</li><li>Manage switches, routers, firewalls, and wireless access points</li><li>Ensure stable network connectivity for guest rooms, public areas, and back-office systems</li><li>Implement VLANs, QoS, multicast, and bandwidth management for IPTV solutions</li><li>Monitor network performance and troubleshoot connectivity or streaming issues</li><li>Ensure network security and compliance with hotel IT standards</li><li>Coordinate with hotel IT teams, vendors, and system integrators</li><li>Maintain network documentation, diagrams, and configuration records</li></ul>Skills &amp; Requirements:<ul><li>Strong knowledge of TCP/IP, VLANs, DHCP, DNS, VPN, multicast</li><li>Experience with hospitality or enterprise networks</li><li>Hands-on experience with managed switches and firewalls</li><li>Understanding of IPTV / Hospitality TV network requirements</li><li>Ability to work on-site during installations and cutovers</li><li>CCNA or equivalent certification preferred</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

<ul><li>Administer and support Vonage Business Cloud &amp; Dialpad</li><li>Configure VoIP phones, extensions, IVRs, call queues, and DIDs</li><li>Troubleshoot call quality and network issues (SIP, RTP, QoS)</li><li>Provide end-user and remote support</li><li>Manage users, licenses, and system documentation</li><li>Create reports and dashboards using advanced Excel</li><li>Handle tickets via Jira / Mojo Helpdesk / ServiceNow</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>3years: 2 years (Preferred)</li></ul>License/Certification:<ul><li>Vonage/Dialpad, CCNA, (Preferred)</li></ul>Work Location: In person

System Support Engineer (VoIP & IT Support)

Snskies Private Limited

We are looking for a proactive and technically strong Network Engineer to design, implement, and manage enterprise network infrastructure. The candidate should have solid experience in routing, switching, firewalls, and network security with the ability to troubleshoot complex issues.Key Responsibilities<ul><li>Design, implement, and manage LAN/WAN infrastructure.</li><li>Configure and maintain routers, switches, firewalls, and wireless controllers.</li><li>Monitor network performance and ensure system availability and reliability.</li><li>Troubleshoot Layer 2 and Layer 3 network issues.</li><li>Implement network security policies, VPNs, and access controls.</li><li>Manage IP addressing schemes and VLAN configurations.</li><li>Perform firmware upgrades and patch management.</li><li>Maintain network documentation, diagrams, and SOPs.</li><li>Provide technical support and coordinate with vendors when required.</li><li>Participate in infrastructure planning and improvement projects.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, IT, or related field.</li><li>3&ndash;5 years of experience in network administration or engineering.</li><li>Strong understanding of TCP/IP, DNS, DHCP, VLANs, and VPNs.</li><li>Hands-on experience with Cisco, Fortinet, Mikrotik, or similar technologies.</li></ul>Preferred Certifications<ul><li>CCNA / CCNP</li><li>Fortinet NSE</li><li>Mikrotik Certification</li></ul>Key Competencies<ul><li>Strong analytical and troubleshooting skills.</li><li>Excellent documentation and reporting ability.</li><li>Ability to manage multiple projects and meet deadlines.</li><li>Strong communication and teamwork skills.</li></ul>Job Type: Full-timeWork Location: In person

Mindbridge

<div>
 
 Mindbridge is the fast-growing, English-language Business Process Outsourcing (BPO) company, primarily based in Pakistan, serving global clients in tech, telecom, finance, retail, and transportation by managing their customer care, back-office, and sales operations. We pride ourselves on cost-effectiveness, high-quality service, innovative tech use (like AI), and being an industry leader in Pakistan, handling millions of customer interactions and aiming for seamless global connectivity.
 
 
 Visit https://mindbridge.net/about to learn more.
 
 
 
 
 
 
 🛠️ Role Overview
 
 
 
 The Level 1 System Support Engineer will be the first point of contact for technical issues. This role is responsible for troubleshooting and resolving basic IT problems, ensuring smooth day-to-day technical operations, and escalating issues where necessary.
 
 
 
 
 
 
 📌 Key Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 <ul>
 <li>
 Provide
 
 first-level support
 
 for hardware, software, and network-related issues.
 </li>
 <li>
 Troubleshoot and resolve problems related to:
 </li>
 <li>
 Windows OS
 </li>
 <li>
 Email and collaboration tools
 </li>
 <li>
 Printers, scanners, and peripherals
 </li>
 <li>
 User applications and system access
 </li>
 <li>
 Handle support requests through
 
 calls, emails, walk-ins, and ticketing systems
 
 .
 </li>
 </ul>
 
 
 System &amp; User Support
 
 
 <ul>
 <li>
 Install, configure, and maintain
 
 desktop systems, laptops, and basic network devices
 
 .
 </li>
 <li>
 Account creation and access provisioning
 </li>
 <li>
 Device setup and configurations
 </li>
 </ul>
 
 
 Network &amp; Connectivity
 
 
 <ul>
 <li>
 Troubleshoot
 
 LAN/Wi-Fi, IP configuration, VPN connectivity
 
 , and basic network issues.
 </li>
 <li>
 Report and escalate recurring issues to Level 2/3 teams.
 </li>
 </ul>
 
 
 Documentation &amp; Reporting
 
 
 <ul>
 <li>
 Maintain logs of incidents, resolutions, and IT assets.
 </li>
 <li>
 Ensure accurate documentation of IT processes, SOPs, and troubleshooting steps.
 </li>
 </ul>
 
 
 Customer Service
 
 
 <ul>
 <li>
 Maintain a
 
 professional, courteous, and responsive
 
 communication standard with users.
 </li>
 <li>
 Ensure high-quality support and follow-up until issue resolution.
 </li>
 </ul>
 
 
 Compliance &amp; Policy Adherence
 
 
 <ul>
 <li>
 Follow company
 
 IT security guidelines, SOPs, and incident escalation processes
 
 .
 </li>
 <li>
 Assist in implementing system updates, security patches, and basic compliance checks.
 </li>
 </ul>
 
 
 
 
 
 🎯 Required Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Diploma/Bachelor&rsquo;s degree in
 
 IT, Computer Science, or related field
 
 .
 </li>
 <li>
 1&ndash;2 years of experience in IT support or helpdesk roles (fresh graduates are encouraged).
 </li>
 <li>
 Basic understanding of:
 </li>
 <li>
 Windows operating systems
 </li>
 <li>
 Computer hardware
 </li>
 <li>
 Networking fundamentals (TCP/IP, DNS, DHCP)
 </li>
 <li>
 Ticketing systems
 </li>
 <li>
 Strong problem-solving, communication, and customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and manage multiple tasks.
 </li>
 </ul>
 
 
 
 
 
 ⭐ Preferred Skills (Optional)
 
 
 <ul>
 <li>
 Experience with
 
 Active Directory, O365, VPN tools, and antivirus systems
 
 .
 </li>
 <li>
 Familiarity with remote support tools.
 </li>
 </ul>
 
 
 
 
 
 💼 What We Offer
 
 
 <ul>
 <li>
 A supportive and learning-friendly work environment
 </li>
 <li>
 Opportunities for technical growth and career advancement
 </li>
 <li>
 Competitive salary package
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
</div>

Level 1 System Support Engineer

Explore 1231+ Network support engineer in Lahore this February. Find roles across top companies and apply now to boost your career.

1231 network support engineer jobs In Lahore

Fresher / MTO – Cyber Security & Network Support Engineer

Network Engineer

L2 IT System & Support Engineer

Network Engineer

System Support Engineer (VoIP & IT Support)

Network Engineer

Level 1 System Support Engineer