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it support engineer

network support engineer

The Techno Studio UK

Job description :IT GENICS is looking for a talented and dedicated Network and Support Engineer to join our team. In this role, you'll be the backbone of our technical operations, ensuring our network infrastructure is stable, secure, and high-performing. You'll also provide essential technical support to our employees, solving problems quickly and efficiently to keep our business running smoothly.Responsibilities:Manage and maintain our network infrastructure, including routers, switches, firewalls, and VPNs.Troubleshoot and resolve network-related issues, ensuring minimal downtime.Provide technical support to employees for a wide range of hardware and software issues, both in-person and remotely.Monitor network performance and security to identify and address potential threats or bottlenecks.Install, configure, and upgrade new network equipment and software.Create and maintain detailed documentation of network configurations and support procedures.Manage Inventory Maintain Proper IT Asset Inventory and proper documentationQualificationsProven 2 years experience as a Network Engineer, IT Support Specialist, or similar role.Strong knowledge of networking concepts (TCP/IP, DNS, DHCP, etc.).Strong knowledge of TP Link, Mikrotik Router board (TP Link Omada System, Mikrotik Load Balancing, Auto Failover ).Experience with network equipment from major vendors like Cisco, Juniper, or Fortinet.Familiarity with various operating systems (Windows, macOS, Linux).Excellent problem-solving skills and the ability to work independently or as part of a team.Strong communication skills and a patient, user-friendly approach to support.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Network and Support Engineer

Careem

<div>
 
 About the Company
 
 
 
 Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 70 million customers, and built a platform for the region&rsquo;s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
 
 
 
 About The Role
 
 
 
 The Infrastructure Engineer will be responsible for the administration, maintenance, and support of all Careem-managed IT systems, including systems and network infrastructure. This includes day-to-day support, incident, change, and problem management, as well as the ongoing design and implementation of infrastructure changes and enhancements.
 
 
 
 Key Objectives And Responsibilities
 
 
 
 <ul>
 <li>
 The role of Network Engineer is to deploy, support and administrate IT infrastructure services and systems, voice and data network, MPLS, DPLC &amp; wireless and multisite mesh networks. Monitor and maintain layer 1-7 and end to end support
 </li>
 <li>
 Designing and implementing new network solutions and/or improving the efficiency of current networks
 </li>
 <li>
 Installing, configuring and supporting network equipment including routers, switches, SASE gateways, firewalls, WAN accelerators and aggregators, wireless networks
 </li>
 <li>
 Working on escalated Incidents from the IT Service Desk and ensuring that Incidents are updated daily with meaningful updates, quality and troubleshooting steps performed. Ensure that incidents are resolved within the set SLA&rsquo;s.
 </li>
 <li>
 To be responsible for changes affecting the IT infrastructure and that such changes take place in a controlled and auditable manner.
 </li>
 <li>
 The network engineer is also required to ensure continuous improvement and will be responsible for infrastructure projects.
 </li>
 <li>
 Keeping up to date with latest technology changes and industry practices
 </li>
 <li>
 Documentation of CAREEM network infrastructure (HW/SW inventory, network documentations, etc.) '
 </li>
 <li>
 Management of incidents to ensure rapid resolution.
 </li>
 <li>
 Root cause analysis. Managing incidents to ensure all avenues are explored
 </li>
 <li>
 Weighing up possible solutions and associated risk.
 
 
 </li>
 </ul>
 
 Administration
 
 
 
 <ul>
 <li>
 Monitoring and reporting on IT Infrastructure and underlying Network Services
 </li>
 <li>
 Providing 24x7 second-line support and support escalation services
 </li>
 <li>
 Resolution of production incidents and underlying causes
 </li>
 <li>
 Accepting new systems or changes as fit for release
 </li>
 <li>
 Conducting Service Reviews with internal teams and suppliers
 </li>
 <li>
 Liaison with 3rd party suppliers
 </li>
 <li>
 Management of incidents to ensure rapid resolution. Including:
 </li>
 <li>
 Root cause analysis
 </li>
 <li>
 Ensuring necessary communication is sent to relevant parties
 </li>
 <li>
 Weighing up possible solutions and associated risk
 </li>
 <li>
 Ensuring completion of follow up actions
 </li>
 <li>
 Design/Review of all network changes
 </li>
 <li>
 Tracking and resolution of single points of failure within the infrastructure
 </li>
 <li>
 Assisting project streams on infrastructure changes
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Effectively communicates relevant project information to superiors.
 </li>
 <li>
 Delivers engaging, informative and well-organized presentations.
 </li>
 <li>
 Resolves and/or escalates issues in a timely fashion.
 </li>
 <li>
 Understands how to communicate difficult/sensitive information tactfully.
 
 
 </li>
 </ul>
 
 Technical Knowledge
 
 
 
 <ul>
 <li>
 Must have knowledge and experience of Datacenter management , Unified communication family suites, LANs, WANs, Wireless Networks, Virtualization, strong understanding TCP/IP protocol stack and network layer, Routing,Switching, MPLS networks,Firewalls, SASE networks,VPN technologies, system monitoring and management.
 </li>
 <li>
 Expose to VMware ESX and vCenter 4.x and all major virtualization infrastructure solutions. Exposure to Open Source technologies including Linux and VoIP telephony systems, and strong understanding of voice infrastructures.
 </li>
 <li>
 IT security tools and techniques, Good working Knowledge of Information Governance and its application within IT. Possesses general understanding in the areas of application programming, database and system design.
 </li>
 <li>
 Prior Applications Integration experience; Software as a service Integration
 
 
 </li>
 </ul>
 
 Problem Solving
 
 
 
 <ul>
 <li>
 Combine patience, determination, and persistence to troubleshoot issues
 </li>
 <li>
 Dynamic, results-oriented problem solver
 </li>
 <li>
 Easily understand, investigate and solve technical problems in a details driven attitude
 </li>
 <li>
 Skilled at evaluating options and generating solutions
 </li>
 <li>
 Strong problem-solving and analytical skills
 </li>
 <li>
 Troubleshooting equipment or situations
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Degree in computer science or similar discipline.
 </li>
 <li>
 Desired Certifications:
 </li>
 <li>
 Network + , CCNA, CCNP
 </li>
 <li>
 MCSE or MCITP + AWS/Azure certified
 </li>
 <li>
 Security +
 </li>
 <li>
 ITIL
 
 
 </li>
 </ul>
 
 Desired Skills
 
 
 
 Experience working within the industry is desirable:
 
 
 <ul>
 <li>
 Next Generation Firewalls
 </li>
 <li>
 MDM (Mobile devices management)
 </li>
 <li>
 Virtualization, VMWare, AWS , Active Directory, SSO, SASE
 </li>
 <li>
 LANs, WANs, TCP/IP protocol stack, Routing
 </li>
 <li>
 Managing heterogeneous network environments.
 
 
 </li>
 </ul>
 
 Good To Have
 
 
 
 <ul>
 <li>
 Knowledge of administration and deployment of following
 </li>
 <li>
 Zscaler
 </li>
 <li>
 Jump Cloud
 </li>
 <li>
 Sonus voice gateways
 </li>
 <li>
 Genesis call center on-prem solution
 </li>
 <li>
 Cisco Meraki Platform
 </li>
 <li>
 Orange MPLS
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum 3 years experience in similar capacity working as IT Infrastructure Engineer, Systems or network Administrator for organization with minimum 1000+ users.
 
 
 </li>
 </ul>
 
 What We&rsquo;ll Provide You
 
 
 
 We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
 
 
 <ul>
 <li>
 Work and learn from great minds by joining a community of inspiring colleagues.
 </li>
 <li>
 Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
 </li>
 <li>
 Explore new opportunities to learn and grow every day.
 </li>
 <li>
 Work 4 days a week in office &amp; 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
 </li>
 <li>
 Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
 </li>
 </ul>
</div>

IT Infrastructure Engineer

Programmers Force

Key Responsibilities<ul><li>Configure, manage, and maintain PF Sense firewalls including VPNs, routing, traffic shaping, and intrusion detection/prevention systems.</li><li>Design, deploy, and support MikroTik routers and switches, ensuring optimal performance and network stability.</li><li>Implement network security protocols, monitoring tools, and access controls to safeguard company data.</li><li>Perform troubleshooting and root-cause analysis of network issues to ensure minimal downtime.</li><li>Manage and optimize LAN, WAN, and VPN connectivity for remote and on-site users.</li><li>Conduct periodic system upgrades, firmware updates, and patch management.</li><li>Monitor network performance, bandwidth utilization, and security logs proactively.</li><li>Collaborate with IT and security teams to align networking solutions with organizational requirements.</li><li>Document network configurations, processes, and policies for future reference.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent work experience).</li><li>Proven experience as a Network Engineer or System/Network Administrator.</li><li>Strong expertise in PF Sense firewall configuration and management.</li><li>Hands-on experience with MikroTik routers, switches, and RouterOS.</li><li>In-depth knowledge of TCP/IP, DNS, DHCP, NAT, VLANs, VPN (IPSec, OpenVPN, L2TP), and QoS.</li><li>Strong understanding of network security best practices and firewall policies.</li><li>Familiarity with network monitoring tools (e.g., Zabbix, Nagios, PRTG).</li><li>Relevant certifications such as MTCNA/MTCRE (MikroTik), CompTIA Network+, or CCNA are a plus</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Network Engineer (PF Sense & MikroTik Specialist)

SMSAMI Inc.

Who are we?SMSAMI is a fully-integrated, 100% success rated company with fierce beliefs and a unifying culture. Our clients describe us as &ldquo;happily feisty&rdquo; because we work tirelessly to make them successful.SMSAMI is a Software development services company specializing in custom web based solutions, mobile applications, digital marketing, branding, UI/UX and graphics designing. SMSAMI has successfully delivered hundreds of software products, apps, and solutions to its clients using a proven agile/scrum development process. We offer a well-balanced blend of technology skills, domain knowledge, hands-on experience, effective methodology, and passion for IT.Job DescriptionIT support engineer to assist our clients with all IT related technical support issues. As an IT support engineer, you will meet with clients to determine the nature of the problem, diagnose hardware or software issues, provide effective assistance, and maintain strong customer relationships. You may also be required to install new software applications and train clients on proper application use.To ensure success as an IT support engineer, you should have in-depth knowledge of business software and hardware systems, excellent troubleshooting skills, and high-level interpersonal skills. Ultimately, a top-class IT support engineer resolves all IT issues quickly and effectively while maintaining a good relationship with the client.Responsibilities<ul><li>Installing and configuring client computer systems.</li><li>Responding to client IT support requests.</li><li>Resolve technical problem with Local Area Network &amp; Wide Area Network</li><li>Meeting with clients to diagnose software, networking, or hardware issues.</li><li>Providing technical support on-site or via remote-access systems.</li><li>Follow up with customers and users to ensure complete resolution of issues</li><li>Offering solutions that meet the needs of the client.</li><li>Repairing hardware malfunctions, software issues, and networking problems.</li><li>Maintaining good client relations.</li><li>Tracking and managing work records.</li><li>Compiling job reports.</li></ul>What We're Looking For<ul><li>Bachelor&rsquo;s degree in information technology or computer science.</li><li>Proven work experience as a technical support engineer.</li><li>Knowledge of web services, API, and IP-based protocols.</li><li>Knowledge of computer hardware and networking systems.</li><li>Networking terminologies</li><li>Good time management skills.</li><li>Good interpersonal skills.</li><li>Ability to troubleshoot complex hardware and software issues.</li><li>Excellent written and verbal communication skills.</li><li>Ability to think critically.</li><li>Comfortable in working at night shifts if required.</li></ul>Benefits<ul><li>Flexible Working Hours</li><li>Fully funded Certifications</li><li>Medical Allowance</li><li>Pension Funds and more</li></ul>Creating a diverse and inclusive workplace is one of SMSAMI's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.Job Details<ul><li>Experience: 2 Years</li><li>Job Type: Full Time</li><li>Shift: Morning, 12:00 pm to 09:00 pm</li><li>Working Days: Monday to Friday</li><li>Salary: 40,000 PKR to 60,000 PKR</li><li>Number of Positions: 2 (Male)</li><li>Location: Lahore</li></ul>Consult will endeavor to contact candidates within 14 days of application. However, if you do not hear back after 2 weeks then please assume on this occasion, unfortunately, you have not been successful.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer

ASK Development

1. A 16-year Degree in Computer Science/IT or equivalent with minimum 1-2 years&rsquo; experience in IP Networks, LAN/WAN, TCP/IP, Networks Troubleshooting, Technical support, Computers Hardware and Software2. Performing the duties in the shifts to maintain Data Nodes Network operations round the clock3. Handling of customer&rsquo;s complaints and providing technical support4. Lease line circuits monitoring, troubleshooting, fault tracing and rectification to the customers&rsquo; satisfaction5. Liaison with Bandwidth/Last Mile Provider(s) regarding leased line circuits and link problems6. Maintaining Complaints&rsquo; Log7. Other KPIs/duties assigned by the Supervisor from time to time.Qualification:&middot; 16-year Degree in Computer Science/ITExpertise:&middot; Minimum 1-2 years of relevant work experience.Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In personApplication Deadline: 17/09/2025

Network Engineer

The Services Tree Enterprises 

About UsSourceTeK, a portfolio company of The Services Tree, is a trusted partner in delivering top-tier IT services and solutions. We are expanding our Lahore team and are looking for a skilled Network Engineer to join us onsite in Johar Town.Job SummaryWe are seeking a skilled and motivated Network Engineer to join our IT team. The ideal candidate will be responsible for designing, implementing, managing, and troubleshooting network infrastructure to ensure optimal performance and security. This role requires a strong understanding of networking protocols, hardware, and security best practices, along with excellent communication and client-facing skills.Key Responsibilities:<ul><li>Design, implement, and maintain secure and scalable network infrastructure for the company and its clients.</li><li>Monitor network performance and troubleshoot issues to ensure minimal downtime.</li><li>Configure and manage firewalls, routers, switches, and other network devices.</li><li>Implement security measures to protect network systems from cyber threats.</li><li>Collaborate with IT teams to support enterprise-wide projects and infrastructure upgrades.</li><li>Process network-related parts of projects at scheduled times.</li><li>Perform network capacity planning and optimize performance.</li><li>Maintain and update documentation for network maps/diagrams, configurations, and processes.</li><li>Provide technical support and training to internal teams as needed.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.</li><li>Strong knowledge of TCP/IP, LAN/WAN, VPN, firewalls, and network security.</li><li>Experience with CheckPoint, FortiGate, or other networking hardware.</li><li>Familiarity with network monitoring and diagnostic tools (e.g., Zabbix, LogicMonitor, Prometheus).</li><li>Knowledge of cloud networking solutions (AWS, Azure, or Google Cloud) is a plus.</li><li>Industry certifications such as FCP, CCNP, or equivalent are preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and teamwork abilities.</li><li>Ability to communicate effectively with clients in English.</li></ul>How to Apply: Send your resume to talent@sourcetek.co with the subject line: Application &ndash; Network Engineer (Lahore).Job Type: Full-timePay: Up to Rs250,000.00 per monthWork Location: In person

365 Care Group Private Limited

Job OverviewWe are seeking an experienced Network Engineer to join our IT team. The ideal candidate will have strong expertise in configuring, managing, and troubleshooting network infrastructures, with hands-on experience in Cisco devices and Fortinet firewalls. Knowledge of Windows Server administration will be considered a strong advantage.Key Responsibilities<ul><li>Design, implement, and maintain enterprise network infrastructure (LAN, WAN, VPN, Wireless).</li><li>Configure, manage, and troubleshoot Cisco routers, switches, and other networking devices.</li><li>Deploy, monitor, and maintain Fortinet firewalls to ensure secure and reliable connectivity.</li><li>Perform regular network performance monitoring, analysis, and capacity planning.</li><li>Implement and maintain network security standards, policies, and procedures.</li><li>Provide technical support for escalated network-related issues.</li><li>Collaborate with IT teams to integrate systems and support business operations.</li><li>Document network configurations, changes, and troubleshooting steps.</li><li>Assist in disaster recovery planning and implementation.</li><li>Support Windows Server environments including user management, Active Directory, and DNS/DHCP (preferred).</li></ul>Requirements<ul><li>Proven experience as a Network Engineer or in a similar role.</li><li>Hands-on expertise in Cisco networking devices (routers, switches, firewalls, etc.).</li><li>Strong experience with Fortinet firewalls (configuration, troubleshooting, security policies).</li><li>Good understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, VPNs, and network monitoring tools.</li><li>Familiarity with Windows Server administration (a plus).</li><li>Relevant certifications such as CCNA, CCNP, Fortinet NSE (preferred).</li><li>Strong problem-solving skills and ability to work under pressure.</li><li>Excellent communication and documentation skills.</li></ul>Education<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent experience).</li></ul>Job Type: Full-timeWork Location: In person

Explore 1590+ Network support engineer in Lahore this October. Find roles across top companies and apply now to boost your career.

1590 network support engineer jobs IN Lahore

Network and Support Engineer

IT Infrastructure Engineer

Network Engineer (PF Sense & MikroTik Specialist)

Technical Support Engineer

Network Engineer

Network Engineer

Network Engineer