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network support technician

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
The IT Support Officer is responsible for technical support to users by diagnosing and resolving software and hardware issues, maintaining software and hardware, and continuous improvement.
The position&rsquo;s holder can&rsquo;t be successful without complying with the relevant procedures, directives, and other legal requirements of the Quality Management System, fulfilling the accountabilities of this position in accordance with corporate policies, Code of Conduct and Code of Ethics Standards.
The main responsibilities are:<ul><li>
Client Support: the IT Support Officer provides assistance to users in the use of software or hardware. He performs interventions either remotely or on-site and serve as the first point of contact for users, handling first or second-level support as per their role. He is responsible for following up on client cases from incident opening to resolution and closure, diagnosing and correcting malfunctions described by users, and escalating issues beyond their scope.</li><li>
Diagnosing, Correcting, and Preventive Maintenance: the IT Technician is responsible for diagnosing and correcting software and hardware malfunctions, performing preventive maintenance.</li><li>
Continuous Improvement: the IT Technician gathers functional improvements desired by users, integrates new components according to defined standards, and ensures preventive maintenance. He contributes to the implementation of updates and evolutions, conducts tests before deployment, and creates and implements knowledge bases and user help documents. He is also involved in training, documentation, and process redesign.</li></ul><ul><li>
Software Management: the IT Technician should be able to input and interpret data according to software management rules. This involves reproducing client issue tests to propose solutions.</li><li>
Equipment Maintenance: identifying the usage and conditions of solutions or equipment over their lifecycle is crucial. The IT Technician is expected to perform maintenance and alert in case of malfunctions or potential anomalies.</li><li>
Client Relationship Management: maintaining a respectful and professional relationship with project stakeholders is essential. The Technician should adapt their posture and communication organization to the work situation, choosing the most appropriate communication method for client responses.</li><li>
Effective Communication: the IT Technician must listen actively and share pertinent information, adapting and drafting communication materials to fit objectives and context. They communicate clearly and effectively in both written and oral forms, especially in incident contexts.</li><li>
Innovation and Process Management: analysing needs and participating in the search for innovative ideas and solutions is important. The IT Technician adapts proven solutions to similar context characteristics and suggests improvements for quality client service.</li><li>
Teamwork and Collaboration</li><li>
Activity Prioritization: identifying and planning assigned activities is important. The IT Technician prioritizes client requests based on urgency and severity within their project.</li><li>
Autonomy Development: proposing improvements within given instructions and being proactive in suggesting process and treatment improvements for recurring client requests is expected</li></ul><ul><li> 
Performance Indicator (KPIs): proposing improvements within given instructions and being proactive in suggesting process and treatment improvements for recurring client requests is expected</li></ul><ul><li>
2&ndash;4 years of experience in IT support, system administration, or a similar role.</li><li>
Average ticket resolution time.</li><li>
User satisfaction and feedback ratings.</li><li>
System uptime and reliability metrics.</li><li>
Compliance with IT policies and security standards.</li></ul> 

Qualifications 
<ul><li>
Technical Skill Set</li></ul>
The candidate should be expert on below tasks &amp; techniques<ul><li>
2&ndash;4 years of experience in IT support, system administration, or a similar role.</li><li>
Windows OS installation, Office 365 Apps, End-point Security setup &amp; user account setup</li><li>
Understanding &amp; basic experience on Network Domain, Active Directory setup &amp; network protocols</li><li>
DNS, DHCP, TCP/IP, Printer &amp; file sharing setup.</li><li>
Structure cabling, termination and network test.</li><li>
Installation of internet connection &amp; wireless Access points</li><li>
End Point Security Antivirus installation &amp; activation.</li><li>
Local File Sharing &amp; NTFS Security permissions</li><li>
Inventory management &amp; reporting</li><li>
Maintaining LAN/WAN infrastructure, Wi-Fi, routers, switches, and firewalls.</li><li>
Troubleshoot connectivity and performance issues related to network devices.</li><li>
Support the implementation of network upgrades and security improvements</li><li>
Support the IT Manager in implementing cybersecurity best practices and policies.</li><li>
Assist users in adhering to IT security guidelines and data protection protocols.</li><li>
Provide first and second-level technical support to staff on hardware, software, and network issues.</li><li>
Diagnose and resolve technical problems in person, via phone, email, or remote access tools</li><li>
Monitor system performance and carry out routine maintenance to ensure reliability and security.</li><li>
Assist in setting up, configuring, and deploying new systems and devices.</li></ul> 

Additional Information</div>

IT Support Officer

Thabt Gulf Digital Soulution

The Networking &amp; DNS Installer is responsible for installing, configuring, and supporting network equipment and DNS-related services. This role focuses on hands-on setup, basic troubleshooting, and ensuring that network and DNS systems run reliably for everyday operations.Key ResponsibilitiesDNS Tasks<ul><li>Add, edit, and verify DNS records (A, AAAA, CNAME, MX, TXT, PTR, SRV).</li><li>Help maintain internal and external DNS settings during installations or updates.</li><li>Check DNS status, basic propagation, and availability.</li><li>Assist with domain renewals and SSL certificate updates.</li><li>Follow DNS security guidelines provided by senior staff.</li></ul>Networking Responsibilities<ul><li>Install and set up routers, switches, access points, firewalls, and cabling.</li><li>Configure basic network settings during installations (IP addressing, VLAN assignment, DHCP, etc.).</li><li>Perform on-site network testing:</li><li>Check signal strength, bandwidth, and latency.</li><li>Identify and troubleshoot common network issues.</li><li>Document network layouts, IP addresses, and device locations.</li></ul>Security &amp; Compliance<ul><li>Follow network security standards (strong passwords, secure configurations).</li><li>Apply firmware updates as instructed.</li><li>Report any security risks or unusual network activity.</li><li>Ensure all work follows company IT and compliance policies.</li></ul>Operational Support<ul><li>Provide on-site and remote L1/L2 support for network and DNS-related issues.</li><li>Work with senior network engineers during installation or upgrade projects.</li><li>Participate in on-call rotation when needed.</li><li>Submit installation reports, issue logs, and performance notes.</li></ul>Qualifications &amp; Requirements<ul><li>High school diploma or associate degree in IT, Networking, or related field (preferred).</li><li>1&ndash;3 years of experience in network installation or support.</li><li>Basic understanding of DNS, domains, and record types.</li><li>Experience installing or configuring devices from Cisco, Juniper, HP, MikroTik, Fortinet, or similar brands.</li><li>Good knowledge of TCP/IP, DHCP, VLANs, routing basics, and firewalls.</li><li>Experience with cloud DNS platforms (AWS, Azure, Google) is a plus but not required.</li><li>Preferred certifications:</li><li>CCNA</li><li>Network+</li><li>Security+ (optional)</li><li>Strong troubleshooting skills and attention to detail.</li><li>Good communication and documentation abilities.</li></ul>Job Type: Full-time

NETWORKING & DNS SPECIALIST INSTALLER ASIAN NATIONALITY

NEXA NETWORK SOLUTIONS

Urgently hiring Network Technicians / Cabling Workers for immediate projects in Doha. If you have experience pulling network wires and setting up equipment, please apply.Pulling and laying network cables (LAN/Fiber) in buildings and offices.Assisting technicians with server rack installations.Basic termination of Cat6 jacks and patch panels.Following safety rules on construction sites.Requirements:Must have a valid QID and NOC.Previous experience in electrical or network cabling.Hardworking and able to work in a team.Job Type: Full-timePay: From QAR2,000.00 per month

Network Technician

Technocare trading & Service

<ul><li>Provide End-User Support For Laptops, Desktops, Network Devices, And Peripherals</li><li>Manage And Troubleshoot Network Equipment, Servers, CCTV, And Other IT Systems</li><li>Handle Software Installations, Deployments, And Security Compliance</li><li>Assisting With On-Site or Remote Technical Support Requests.</li><li>Communicate Fluently In English</li><li>2&ndash;4 Years of Experience in Internal IT or Support Roles.</li></ul>Job Types: Full-time, PermanentPay: QAR2,500.00 - QAR3,500.00 per month

IT SUPPORT ENGINEER

Techspine

We are looking for a Junior IT &amp; ELV Support staff to assist our technicians and clients with day-to-day support, installations, and troubleshooting. If you enjoy solving technical problems and want to grow your career in IT &amp; ELV systems, this role is for you.<ul><li>2&ndash;4 years experience in IT support / basic networking</li><li>Diploma or Bachelor&rsquo;s in Computer Science, IT, or Networking</li><li>Certifications like CCNA / MCSA are an added advantage</li><li>Qatar Driving License is a plus (not mandatory)</li><li>Transferable visa with NOC is a must</li><li>Willingness to learn ELV systems (CCTV, access control, etc.)</li></ul>Preferred Technical Skills<ul><li>Basic hands-on experience with CCTV systems (installation / configuration / troubleshooting)</li><li>Exposure to biometric / access control systems</li><li>Basic server / user account management (AD, file shares, etc.)</li><li>Familiarity with firewalls &amp; network security concepts</li><li>Experience with switch configuration, LAN cabling, Wi-Fi, and printer setup</li><li>Ability to support end-users onsite (PC, email, network issues)</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per month

Junior IT Support

Starlink Qatar

<div>
 
 Responsible for the end-to-end delivery, operation, and maintenance of passive network infrastructure, ensuring network availability, reliability, and adherence to SLAs across venues.
 
 
 
 
 
 
 Key Accountabilities and Activities
 
 
 
 
 Network Systems Delivery
 
 
 
 &bull; Lead the installation, termination, testing, and certification of UTP, FOC (single- and multi-core), and structured LAN cabling according to TIA/ISO standards and venue requirements.
 
 
 &bull; Perform preventive and corrective maintenance on existing cabling systems.
 
 
 &bull; Use test and measurement tools (OTDR, power meter, Fluke testers) and document results for acceptance, handover, and audits.
 
 
 &bull; Conduct site surveys and prepare accurate reports, BOQs, and material lists for new installations, upgrades, and maintenance.
 
 
 &bull; Manage and reconcile inventory of passive network components to ensure timely availability for planned works.
 
 
 &bull; Design and implement structured cabling overlays for events, maintaining clear separation between base-build and overlay networks.
 
 
 &bull; Coordinate with active network teams for rack layout, patching plans, labeling schemes, and IDF/MDF readiness.
 
 
 &bull; Maintain and update network drawings (AutoCAD/Visio) and patching matrices reflecting as-built environments.
 
 
 &bull; Perform patching, dressing, and rack mounting of active devices, maintain patch cord hygiene, and provide L1 remote support under guidance of Network Engineers.
 
 
 &bull; Ensure compliance with HSE/permit-to-work requirements and maintain a clean and safe working environment.
 
 
 
 
 
 
 Communication / Documentation
 
 
 
 &bull; Prepare technical documentation including site surveys, test reports, as-built drawings, patching matrices, and handover packs.
 
 
 &bull; Document incidents, root causes, and corrective actions to support continuous improvement.
 
 
 &bull; Communicate technical issues and work status to internal teams and non-technical stakeholders.
 
 
 &bull; Provide accurate material estimates, cable run details, and resource requirements for planning, budgeting, and procurement.
 
 
 &bull; Maintain up-to-date records in ticketing/work-order systems.
 
 
 Problem Solving Skills
 
 
 &bull; Lead diagnosis and resolution of complex passive network issues such as cable faults, patching errors, fiber breaks, and performance degradation.
 
 
 &bull; Analyze recurring faults, identify root causes, and recommend practical long-term corrective actions.
 
 
 &bull; Suggest and help implement improved tools, labeling standards, testing procedures, and documentation practices.
 
 
 &bull; Provide on-site technical leadership during high-impact incidents or major events, coordinating with Network Engineers, vendors, and operations teams.
 
 
 &bull; Proactively identify potential risks and propose improvements to enhance network stability and maintainability.
 
 
 
 
 
 
 Qualifications and Requirements
 
 
 
 
 Knowledge and Experience
 
 
 
 &bull; 7&ndash;10 years of IT infrastructure/network support experience, with strong exposure to structured cabling, campus LAN, and data center environments.
 
 
 &bull; 3&ndash;5 years in a Senior Network Technician or equivalent role managing field teams, subcontractors, and multiple work orders.
 
 
 &bull; GCC / Gulf region experience preferred, ideally in large venues such as stadiums, airports, hospitals, campuses, or hospitality environments.
 
 
 &bull; Proven track record delivering projects under strict SLAs, event timelines, and HSE/permit-to-work regimes.
 
 
 
 
 
 
 Education and Certifications
 
 
 
 &bull; Diploma in Computer Science, Electronics &amp; Communication, Electrical, Telecommunications, or related discipline (mandatory).
 
 
 &bull; Bachelor&rsquo;s degree in Engineering/Technology preferred but not mandatory.
 
 
 &bull; Networking certifications such as CCNA, HCIA, CompTIA Network+, or equivalent highly desirable.
 
 
 &bull; Structured cabling certifications (e.g., BICSI Installer/Technician, manufacturer certifications like CommScope, Nexans, Leviton, or FOA CFOT) are a strong plus.
 
 
 Job-Specific Technical Skills
 
 
 &bull; Expertise in passive cabling technologies including UTP, STP, fiber optic cabling, patch panels, LIUs, and structured LAN cabling systems.
 
 
 &bull; Ability to design, interpret, and review cabling layouts, rack elevations, and event overlay cabling plans.
 
 
 &bull; Proficient in cable testing and certification tools (Fluke DTX/DSX, OTDR, power meters, visual fault locators) and interpreting results.
 
 
 &bull; Hands-on experience in rack dressing, patch cord management, labeling standards, and maintaining workmanship in IDF/MDF/DC environments.
 
 
 &bull; Strong capability to prepare and validate BOQs, site inspection reports, material lists, and as-built documentation.
 
 
 &bull; Knowledge of structured cabling standards (TIA/EIA, ISO/IEC) and best practices for campus and data center environments.
 
 
 &bull; Demonstrated ability to lead technician teams or subcontractors, assign tasks, review work quality, and ensure adherence to SLAs, safety, and site procedures.
 
 
 &bull; Basic understanding of active network devices (switches, routers, wireless APs) for patching, port identification, and L1 troubleshooting under guidance.
 
 
 &bull; Expert in preparing BOQs, site inspection reports, technical drawings, and AutoCAD documentation.
 
</div>

Senior Network Technician

Penta co

We&rsquo;re Hiring &ndash; CCTV Technician (Qatar)PENTAco is expanding our Security &amp; ELV division, and we&rsquo;re looking for an experienced CCTV Technician to join our growing team in Doha. If you have hands-on experience with CCTV/ELV systems and want to grow with a fast-moving company, we&rsquo;d love to connect.Key Responsibilities :Installation &amp; configuration of CCTV systems (IP &amp; Analog)Cat6 cabling, trunking, conduit work &amp; rack setupDVR/NVR configuration &amp; basic network programmingSite surveys, troubleshooting &amp; maintenanceSupport for Access Control, Intercom, PA &amp; ELV systemsEnsure compliance with MOI &amp; safety standardsRequirements :1&ndash;2 years experience in CCTV installation (Qatar experience preferred)Knowledge of Hikvision / Dahua systemsBasic networking (IP addressing, PoE, switching)Valid Qatar ID (transferable) &ndash; NOC preferredDriving Licence preferred but not mandatoryLocation: Doha Jadeed, Qatar(Building 89, Floor 4, HS Building)How to Apply :Please share your CV + expected salary + joining availability to: admin@pentacobypenta.com WhatsApp: +974 6004 4473Job Type: Full-timePay: QAR3,000.00 - QAR3,500.00 per month

CCTV Technician

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