customer support specialist Jobs in Lahore Pakistan

customer support specialist

online technical support engineer Jobs in Lahore Pakistan

online technical support engineer

system support engineer Jobs in Lahore Pakistan

system support engineer

ac technician

application support engineer (l2/l3) Jobs in Lahore Pakistan

application support engineer (l2/l3)

network support technician

HRPSP - Your Strategic HR Partner

<p><b>We&rsquo;re Hiring &mdash; Associate Network Technician</b></p><p><b>Location:</b> Lahore<br/><b>Education:</b> DAE (Electrical)<br/><b>Salary:</b> Rs. 40,000<br/><b>Perks:</b> Medical Insurance &amp; Annual Cash Reward</p><p><b>Key Responsibilities</b></p><p><b>Operations &amp; Field Management</b></p><ul><li>Supervise and schedule fiber technicians/contractors for installation, splicing, testing &amp; repairs.</li><li>Monitor daily operations to achieve productivity and SLA targets.</li><li>Inspect field work for quality and safety compliance.</li><li>Report OFC cuts, maintain fault trackers &amp; ensure timely fault restoration.</li><li>Conduct field visits when delays affect MTTR.</li></ul><p><b>Technical Support</b></p><ul><li>Provide guidance on splicing, OTDR testing &amp; troubleshooting.</li><li>Ensure proper maintenance of fiber tools and test equipment.</li><li>Review as-built documents, splicing diagrams &amp; network documentation.</li></ul><p><b>Project Coordination</b></p><ul><li>Coordinate with engineering, NOC &amp; construction teams.</li><li>Track project progress, manage priorities &amp; allocate resources.</li><li>Maintain accurate fiber route records and inventory.</li></ul><p><b>Customer &amp; Stakeholder Handling</b></p><ul><li>Support escalations &amp; share timely updates with management.</li></ul><p><b>Safety &amp; Team Development</b></p><ul><li>Ensure EHS compliance and promote safe work practices.</li><li>Train and mentor field staff.</li></ul><p><b>Required Qualifications</b></p><ul><li>Minimum 1 year experience in fiber operations or telecom fieldwork.</li><li>Strong knowledge of splicing, OTDR/power meter testing, OSP/ISP practices.</li><li>Experience leading field teams.</li><li>Familiar with fiber mapping &amp; GIS tools.</li><li>Valid driver&rsquo;s license and field readiness.</li></ul><p><b>Core Competencies</b></p><ul><li>Leadership</li><li>Troubleshooting &amp; Decision-Making</li><li>Coordination &amp; Communication</li><li>Safety-Focused Mindset</li><li>Ability to work in fast-paced field environments</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs40,000.00 per month</p><p>Work Location: In person</p>

Associate Network Technician

Contour Software

<div><div>About Contour</div><div></div><div><div>
Contour Software</div> has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</div><div><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</div><div><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</div><div></div><div><div>
The Position</div><div>
We are looking to hire IT Helpdesk Officer for our Lahore Office. The candidate will be assisting the existing IT/Network Operations team to ensure the computer network performance meets company and user satisfaction.</div><div></div><div>
Responsibilities:</div><ul><li><div>
Serving as the first point of contact for end-user support of computer systems/network on a routine basis via IT Helpdesk.</div></li><li><div>
Assists the Network team in designing and configuring the company&rsquo;s local, wired and wireless, and voice systems.</div></li><li><div>
Manages the daily activities of local network systems and perform diagnostics.</div></li><li><div>
Responsible for installation, administration, and testing of operating systems, software, switches, cabling, and other related network components/equipment under the guidance of the Team Lead in accordance with published standards.</div></li><li><div>
Assists the Network team in developing, monitoring, and implementing network security procedures for safeguarding all networking systems.</div></li><li><div>
Maintains records of work completed and in-progress; and updates network documentation to record installations, upgrades, configurations, etc.</div></li><li><div>
Manages network management programs and assists the Team Lead in preparing network status reports.</div></li><li><div>
You must be able to prioritize remediation of issues in an environment with critical uptime requirements.</div></li></ul></div><div>
Exciting Benefits we offer:</div><ul><li><div>
Market-leading Salary</div></li><li><div>
Medical Coverage &ndash; Self &amp; Dependents</div></li><li><div>
Parents Medical Coverage</div></li><li><div>
Provident Fund</div></li><li><div>
Employee Performance-based bonuses</div></li><li><div>
Home Internet Subsidy</div></li><li><div>
Conveyance Allowance</div></li><li><div>
Profit Sharing Plan [Tenured Employees Only]</div></li><li><div>
Life Benefit</div></li><li><div>
Child Care Facility</div></li><li><div>
Company Provided Lunch/Dinner</div></li><li><div>
Professional Development Budget</div></li><li><div>
Recreational area for in-house games</div></li><li><div>
Sporadic On-shore training opportunities</div></li><li><div>
Friendly work environment</div></li><li><div>
Leave Encashment</div></li></ul><div></div><div><i>
Disclaimer:</i><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></div><div></div><div><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></div></div><div></div>

IT Helpdesk Representative

Sybrid Pvt Ltd (The Lakson Group of Companies)

<p>This job entails customer interaction in an inbound &amp; outbound contact centre environment. TSE is required to ensure the highest standards of customer service by providing customer support to customers on call.</p><p><b>Key Responsibilities and Duties/Results Expected:</b></p><ul><li>Responsible for meeting all targets/KPI&rsquo;s on a daily basis as set by the Department.</li><li>A strict adherence to shift and break schedule as communicated by the operations department.</li><li>Strict compliance with company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.</li><li>Answer telephones and Provide customer services with 100% accuracy.</li><li>Make customer callbacks</li><li>Must be able to work a flexible schedule that will include weekends and holidays</li><li>Using problem-solving skills to handle difficult or irate clients.</li><li>Suggesting alternatives to resolve customer&rsquo;s complaints on a priority basis.</li><li>Bring awareness among customers by educating them about promotions and services.</li><li>He/she will be responsible to ensure his /her duty adherence as per roster.</li><li>Learning about an organization&rsquo;s products or services and keeping up-to-date with any changes to them.</li><li>Regularly attending Pre-shifts, training and coaching sessions conducted by Service Quality and supervisors/Team leaders.</li><li>Conveying customer&rsquo;s feedback and suggestions to the supervisor, in order to offer services, exceed customer expectations.</li><li>Taking immediate measures to resolve the customer&rsquo;s problem keeping company policies in view.</li><li>Should be responsible to comply with the standards within the company e.g. ISMS, HIPPA etc</li></ul><p><b>Competencies and Critical Success Factors</b> :</p><p><b>Compliance</b></p><ul><li>Applying an understanding of key legal precedents, policies and practices to protect the interests of the organization and individual employees</li></ul><p><i><b>Customer Focus</b></i></p><ul><li>Researching and understanding client business operations and agenda</li><li>Identifying and articulating project drivers, strategic fit and commercial benefits with client</li><li>Responding to customer&rsquo;s needs in a manner that provides added value and generates significant customer satisfaction</li><li>Building strong relationships with customer, focusing on the impact and result for the customer and responding positively to feedback</li></ul><p><i><b>Technology Expertise</b></i></p><ul><li>Helping to identify technology needs and mobilizing technologies that provide easy access to services and methods for enhancing learning and personal productivity</li></ul><p><i><b>Conceptualization and Problem Solving</b></i></p><ul><li>Supporting recommendations by objective facts and research</li><li>Taking into account logic, facts, resources, constraints, and organizational goals when weighing matters</li><li>Employing structured approaches to generate ideas, evaluate and select options</li><li>Proficiency in developing and evaluating options and alternative courses of action</li></ul><p><i><b>Communication and Presentation</b></i></p><ul><li>Demonstrating good oral and written communication skills</li><li>Using a range of techniques and approaches to convey thoughts and ideas in a range of situations</li><li>Well presented (Good personal hygiene, dressing appropriately, etc.)</li><li>Demonstrating confidence and assertiveness in an interpersonal manner</li><li>Communicating appropriately via nonverbal behaviour (i.e. eye contact, etc.)</li></ul><p><i><b>Knowledge Management</b></i></p><p>Demonstrating a conceptual and practical understanding of approaches and tools to help organize groups, units (teams, functions, divisions, regions, subsidiaries ) capture, share and exploit knowledge to support achieving objectives</p><p><i><b>Virtual Teamwork</b></i></p><ul><li>Developing and implementing strategies for maximizing the collaboration of non-co-related work groups.</li></ul><p><i><b>Assessment and Measurement Skills</b></i></p><p>Demonstrating the ability to determine key needs, diagnose and address problems, identify key metrics and accurately monitor the progress of important initiatives and activities.</p><p><i><b>Employee Advocacy</b></i><br/>Maintaining the focus on a fair and empowering work environment for all employees.</p><p><b>Benefits:</b></p><ul><li>10 Sick Leaves</li><li>10 Casual Leaves</li><li>07 Annual Leaves (After completion of one year)</li></ul><p><b>After Completion of Six Months Period Agent will be entitled to the following Benefits:</b></p><ul><li>Medical Coverage IPD (Hospitalization Coverage for Employee, Spouse and Children)</li><li>Medical Coverage OPD (Hospitalization Coverage for Employee, Parents, Spouse and Children)</li><li>Group life insurance</li></ul><p>Job Types: Full-time, Fresher</p><p>Pay: Rs40,000.00 per month</p><p>Work Location: In person</p>

Technical Support Engineer (Networking)

RA Enterprises

<p>Job Opportunity &ndash; IT Officer / IT Support Executive</p><p>Location: Shalamar Bagh, Lahore</p><p>Company: Booking Management Office</p><p>We are looking for a skilled and responsible IT professional to manage and support our IT infrastructure.</p><p>Requirements / Skills</p><ul><li>Strong knowledge of computer networking</li></ul><ul><li>Router configuration (LAN/WAN, basic firewall, internet setup)</li></ul><ul><li>CCTV camera system management, installation &amp; deployment</li></ul><ul><li>Hardware &amp; software troubleshooting</li></ul><ul><li>System maintenance (PCs, printers, basic servers)</li></ul><ul><li>Basic knowledge of Windows OS &amp; office networking</li></ul><ul><li>Ability to handle IT issues independently</li></ul><p>Education</p><ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or related field</li></ul><p>Experience</p><ul><li>1&ndash;2 years of relevant IT experience preferred</li></ul><ul><li>Freshers are encouraged to apply depending upon their skill set</li></ul><p>Other Skills</p><ul><li>Good communication skills</li></ul><ul><li>Problem-solving mindset</li></ul><ul><li>Ability to work under pressure</li></ul><ul><li>Honest, punctual, and responsible</li></ul><p>Interested candidates may apply by sending their CV to</p><p>Address: Booking Management Office, Shalamar Bagh, Lahore</p><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

IT Officer / IT Support Executive

Paragon Exchange (Pvt) Ltd

<p>Gender ...Male</p><p>Location... Cavalry Ground, Lahore</p><p>Experience...6 Months to 1 Year Minimum</p><p>Job Duties:-</p><ul><li>Maintain a basic understanding of the basics internet and its working (DNS, Security, Ip routing, HTTP, VPN, Email, Spam, Etc.)</li><li>Installation of applications and system softwares.</li><li>CCTV monitoring.</li><li>CCTV Backups and backup maintaince.</li><li>Remote Administration of branches computers for CCTV VIEWING.</li><li>CCTV Inventory management and purchase.</li><li>Reporting on daily basis to IT Manager.</li><li>Weekly Maintaince of Server Room.</li><li>Responsible for branches visit as required for trouble shooting.</li><li>Any other duties as assigned by the manager</li></ul><p>Job Type: Full-time</p><p>Pay: Rs25,000.00 - Rs30,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Experience:</p><ul><li>relevant: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

CCTV Monitoring Officer

H Pharmacy Private Limited

<p>We are seeking a competent and detail-oriented <b>X-Ray Technician</b> to join our diagnostic team. The successful candidate will operate radiographic equipment to capture high-quality diagnostic images while ensuring patient safety, comfort, and professionalism.</p><p><b>Job Summary</b></p><p>The X-Ray Technician will perform radiographic examinations, manage imaging records, and support accurate diagnosis through precise and efficient imaging procedures.</p><p><b>Key Responsibilities</b></p><ul><li>Prepare patients for X-ray procedures, clearly explaining the process and ensuring comfort</li><li>Position patients accurately to obtain optimal radiographic images</li><li>Operate, calibrate, and maintain X-ray equipment</li><li>Process, store, and manage diagnostic images</li><li>Maintain accurate patient records while ensuring confidentiality and compliance with standards</li></ul><p><b>Requirements</b></p><ul><li>Diploma/Degree in Radiography or a related field</li><li>Registration with the <b>Allied Health Professional Council (AHPC)</b> or equivalent</li><li>1&ndash;2 years of experience as an X-ray technician</li><li>Strong communication and patient care skills</li></ul><p><b>Essential Skills</b></p><ul><li>Technical expertise in the use and maintenance of X-ray equipment</li><li>Excellent attention to detail and accuracy in imaging</li><li>Ability to work independently and collaboratively within a healthcare team</li></ul><p>If you meet the above criteria and are committed to providing high-quality diagnostic support, we welcome your application.</p><p><b>To Apply:</b> <i>[alishbaawais@rewiseconsultancy.net]</i></p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs35,000.00 per month</p><p>Work Location: In person</p>

X-Ray Technician

Transsion Tecno Motors

<p>Transsion Tecno Motors Pvt Limited is looking to hire After Sales Technician (Lahore)</p><p><b>Responsibilities:</b></p><ul><li>Perform after-sales service and maintenance for Electric Bikes and related components.</li><li>Diagnose and troubleshoot electrical, mechanical, and system-related issues in E-Bikes.</li><li>Conduct routine maintenance and repair work, ensuring high-quality service delivery.</li><li>Ensure timely and efficient completion of service appointments and repairs.</li></ul><p><b>Requirements:</b></p><ul><li>2-3 years of experience as an automotive technician or electric vehicle (EV) technician.</li><li>Sound knowledge of electric vehicles and automotive systems.</li><li>Good communication and customer service skills.</li><li>Willingness to travel as required.</li></ul><p>Please share your CVs at <b>jobs@transsion-tecno.com</b> with a Subject line &ldquo;After Sales Technician Rawalpindi&rdquo; before 30th December 2025.</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

After Sales Technician - Lahore

Explore 1183+ Network support technician in Lahore Pakistan this January. Find roles across top companies and apply now to boost your career.