operations manager

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operational risk manager

Nymcard

<div> </div><div>The Role</div><div> </div><div>We are hiring an Operational Risk Manager to build and run a practical, data led operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep RCSAs, KRIs, incidents, and loss events accurate and current, and provide concise risk insight to senior leaders and committees.</div><div> </div><div>You will partner with Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal to assess risks in new products and changes, validate control design and effectiveness, and ensure NymCard stays inspection ready for CBUAE and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit.</div><div> </div><div>What You'll Be Doing</div><div> </div><div>Framework and policy: maintain NymCard's Operational Risk Management Framework aligned to CBUAE and international standards. Keep ownership, frequency, and evidence requirements explicit.</div><div>RCSAs and process reviews: run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.</div><div>KRIs and reporting: define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.</div><div>Incidents and root cause: lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.</div><div>Change and new product risk: work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.</div><div>Regulatory liaison: prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.</div><div>Training and awareness: deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.</div><div>Assurance coordination: partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.</div><div>Third party and outsourcing: contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.</div><div>BCP and resilience inputs: support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.</div><div> </div><div>What You Bring</div><div> </div><div>5 to 7 years in operational risk within fintech, banking, or payments, with UAE exposure preferred.</div><div>Working knowledge of CBUAE guidelines and comfort interacting with UAE regulators.</div><div>Familiarity with core payments processes: authorisations, settlements, chargebacks, fraud operations, and reconciliation.</div><div>Hands on with risk frameworks, incident logs, RCSAs, and practical control testing.</div><div>Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.</div><div>Ability to collaborate with business and technical teams and explain risks in simple terms.</div><div>Awareness of Basel and ISO 31000 concepts.</div>

Operational Risk Manager

NymCard

<div>
 
 
 Our Company
 
 
 
 NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.
 
 
 
 
 
 We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.
 
 
 
 
 
 
 
 
 
 The Role
 
 
 
 We are hiring an
 
 Operational Risk Manager
 
 to build and run a
 
 practical, data led
 
 operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep
 
 RCSAs, KRIs, incidents, and loss events
 
 accurate and current, and provide concise risk insight to senior leaders and committees.
 
 
 
 
 
 You will partner with
 
 Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal
 
 to assess risks in
 
 new products and changes
 
 , validate control design and effectiveness, and ensure NymCard stays
 
 inspection ready
 
 for
 
 CBUAE
 
 and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit.
 
 
 
 
 
 
 
 
 
 What You&rsquo;ll Be Doing
 
 
 <ul>
 <li>
 
 Framework and policy:
 
 maintain NymCard&rsquo;s Operational Risk Management Framework aligned to
 
 CBUAE
 
 and international standards. Keep ownership, frequency, and evidence requirements explicit.
 </li>
 <li>
 
 RCSAs and process reviews:
 
 run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.
 </li>
 <li>
 
 KRIs and reporting:
 
 define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.
 </li>
 <li>
 
 Incidents and root cause:
 
 lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.
 </li>
 <li>
 
 Change and new product risk:
 
 work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.
 </li>
 <li>
 
 Regulatory liaison:
 
 prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.
 </li>
 <li>
 
 Training and awareness:
 
 deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.
 </li>
 <li>
 
 Assurance coordination:
 
 partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.
 </li>
 <li>
 
 Third party and outsourcing:
 
 contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.
 </li>
 <li>
 
 BCP and resilience inputs:
 
 support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What You Bring
 
 
 <ul>
 <li>
 
 5 to 7 years
 
 in
 
 operational risk
 
 within fintech, banking, or payments, with UAE exposure preferred.
 </li>
 <li>
 Working knowledge of
 
 CBUAE
 
 guidelines and comfort interacting with UAE regulators.
 </li>
 <li>
 Familiarity with core payments processes:
 
 authorisations, settlements, chargebacks, fraud operations, and reconciliation
 
 .
 </li>
 <li>
 Hands on with
 
 risk frameworks
 
 ,
 
 incident logs
 
 , RCSAs, and practical control testing.
 </li>
 <li>
 Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.
 </li>
 <li>
 Ability to collaborate with business and technical teams and explain risks in simple terms.
 </li>
 <li>
 Awareness of
 
 Basel
 
 and
 
 ISO 31000
 
 concepts.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 
 Hybrid working model:
 
 In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.
 </li>
 <li>
 
 Ownership and growth:
 
 Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.
 </li>
 <li>
 
 Cross-border exposure:
 
 Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.
 </li>
 <li>
 
 Real product and business impact:
 
 Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.
 </li>
 </ul>
</div>

<div>Our Company 
NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.

We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can. 
The Role 
We are hiring an Operational Risk Manager to build and run a practical, data led operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep RCSAs, KRIs, incidents, and loss events accurate and current, and provide concise risk insight to senior leaders and committees.

You will partner with Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal to assess risks in new products and changes, validate control design and effectiveness, and ensure NymCard stays inspection ready for CBUAE and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit. 
What You&rsquo;ll Be Doing 
<ul>
<li>
Framework and policy: maintain NymCard&rsquo;s Operational Risk Management Framework aligned to CBUAE and international standards. Keep ownership, frequency, and evidence requirements explicit.</li>
<li>RCSAs and process reviews: run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.</li>
<li>KRIs and reporting: define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.</li>
<li>Incidents and root cause: lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.</li>
<li>Change and new product risk: work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.</li>
<li>Regulatory liaison: prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.</li>
<li>Training and awareness: deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.</li>
<li>Assurance coordination: partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.</li>
<li>Third party and outsourcing: contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.</li>
<li>BCP and resilience inputs: support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.</li></ul> 


What You Bring 
<ul>
<li>
5 to 7 years in operational risk within fintech, banking, or payments, with UAE exposure preferred.</li>
<li>Working knowledge of CBUAE guidelines and comfort interacting with UAE regulators.</li>
<li>Familiarity with core payments processes: authorisations, settlements, chargebacks, fraud operations, and reconciliation.</li>
<li>Hands on with risk frameworks, incident logs, RCSAs, and practical control testing.</li>
<li>Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.</li>
<li>Ability to collaborate with business and technical teams and explain risks in simple terms.</li>
<li>Awareness of Basel and ISO 31000 concepts.</li></ul> 


Bonus Points 
<ul>
<li>
Hybrid working model: In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.</li>
<li>Ownership and growth: Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.</li>
<li>Cross-border exposure: Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.</li>
<li>Real product and business impact: Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.</li></ul></div>

Confidential Company

Risk Governance & Framework· Develop, implement, and maintain a comprehensive Risk Management Framework (RMF) consistent with CBUAE Risk Management Standards and ISO 31000 principles, and internal governance requirements.· Ensure independence of the Risk function as the second line of defense, separate from operational management and internal audit.· Support the Board and Board Risk and Compliance Committee (BRCC) in overseeing risk strategy and risk appetite.· Collaborate with Head of Compliance and Assurance to ensure alignment on regulatory and internal risk policies.Risk Identification & Assessment· Identify, assess, and mitigate strategic, financial, operational, credit, and technology risks.· Conduct periodic enterprise-wide risk assessments and scenario analyses to determine risk exposures and emerging threats.· Evaluate the effectiveness of internal controls and risk mitigation measures.· Contribute to defining risk appetite and risk tolerance levels appropriate to business strategy and operational scale.Risk Monitoring & Reporting· Maintain risk registers, Key Risk Indicators (KRIs), and dashboards to monitor exposures across business lines.· Escalate breaches of risk appetite in accordance with CBUAE governance standards.· Prepare risk- related reports for the BRCC, and senior management, highlighting material risk exposures, trends, and breaches.· Coordinate with Compliance for any regulatory risk related submissions, and governance reports required by the CBUAE and other relevant authorities.· Support Management in licensing submissions related to Risk Management.Maintain documentation demonstrating compliance with applicable risk management requirements under SVF and RPSCS Regulations.Operational & Technology Risk Oversight· Oversee risk controls over business continuity and third-party service providers.· Conduct periodic reviews and stress tests to evaluate resilience against operational disruptions, or system failures.· Ensure that Business Continuity and Disaster Recovery frameworks meet CBUAE Operational Resilience expectations.· Work in coordination with the Information Security Manager to, maintain and implement the organization’s Business Continuity Plan and Management (BCP & BCM).Risk Culture & Awareness· Provide training for employees to become aware of risks and learn to mitigate them.· Provide coaching, develop skills, deepen learning, and improve performance of employees and peers.· Foster a risk-aware culture across the organizationFuture Growth and Team Development· The Risk manager will scale the Risk function, recruiting, mentoring, and management a risk team, as business requirements.

Risk Manager

Wio Bank

About this role:Wio Bank is a leading one-of-a-kind financial platform that is revolutionizing the banking industry in MENA region. Our platform is here to reboot personal and business banking in the digital age. Our personalised features and seamlessly integrated services are built around your needs, helping you spend, save, and plan for your future.The Wio Bank Operational Risk Management is looking for a strong candidate who is experienced in Operational Risk Manager with a focus on Third Party Risk Management to join our rapidly growing digital bank. The successful candidate will be responsible for identifying, assessing, and monitoring operational risks associated with our digital banking activities, particularly those related to third-party vendors.What you ll be responsible for: Risk Identification &amp; Assessment: Identify and assess operational risks that could impact the bank. This includes risks associated with systems, processes, people, and external events. Third Party Risk Management: Identify, assess, and manage risks associated with third-party vendors. Risk Mitigation: Develop and implement risk mitigation strategies and controls to manage identified risks. Risk Reporting: Prepare and present risk reports to senior management and relevant committees. Operational Risk Management Tools: Good knowledge in RCSA, Control Testing, KRIs, OR Event Management and Issues and Action Plans. Policy Development: Develop, maintain, and update risk management policies and guidelines in line with regulatory requirements and industry best practices. Training &amp; Awareness: Promote a strong risk culture by providing training and awareness to staff on operational risk management. What are we looking for? Bachelor's degree in Finance, Business, or a related field. A Master's degree or relevant professional certifications (e.g., FRM, CORM) would be a plus. Proven experience in operational risk management, with a specific focus on Third Party Risk Management, preferably in a digital banking environment. Strong understanding of (digital) banking operations, third-party vendor management, and associated risks. Excellent analytical skills with the ability to analyze complex data and produce relevant insights. Strong communication skills with the ability to influence stakeholders and promote a strong risk culture. What is in it for you? Being part of a leading one-of-a-kind financial platform that is revolutionizing the banking industry in MENA region. Joining a highly performance driven culture. Peering with talented colleagues coming from top-tier fintech companies from all over the world. Work-life balance is important to us so you would have 28 working days holidays + up to 14 national holidays per year. Additional perks such as top private health &amp; life insurance, flexible working hours, hybrid work policy, and many more to come! Working in an international environment, with employees from over 40 different nationalities.

Operational Risk Specialist

Client of The Roy Chowdhurys LLC

Job-Title : Business Development Manager / Assistant Manager 
Job-Code : TRC-648 Job Location : Dubai / UAE Industry : Risk Management Consulting Specialization : Information Security, Operational Risk, Due Diligence, Recruitment Salary : Basic Salary + Bonus Experience : 5 7 years (UAE market) Job Type : Full-time | Client-Facing | Multi-Project
 <ul>
</ul>
Key Responsibilities
<ul>
<li>Business Development &amp; Client Engagement</li>
<li>Business Development - Acquire and manage clients in InfoSec &amp; Operational Risk sectors</li>
<li>Prepare proposals, pitch decks, and RFPs tailored to client needs</li>
<li>Represent the firm in client meetings and industry forums</li>
<li>Identify growth opportunities and contribute to regional strategy</li>
</ul>
Information Security &amp; Audit Oversight
<ul>
<li>Lead client audits, certifications, and compliance reviews</li>
<li>Implement InfoSec protocols aligned with ISO 27001, NIST, GDPR</li>
<li>Coordinate with backend teams for seamless delivery</li>
</ul>
Operations &amp; Due Diligence Management
<ul>
<li>Oversee InfoSec and due diligence project execution</li>
<li>Align field teams, research units, and client deliverables</li>
<li>Ensure operational excellence across service lines</li>
</ul>
Stakeholder &amp; Partner Coordination
<ul>
<li>Liaise with auditors, tech vendors, and regulators</li>
<li>Collaborate with internal teams (Legal, Compliance, IT, Recruitment)</li>
<li>Monitor project risks and drive resolution</li>
</ul>

Business Development Manager

Global Risk Management Company

Job-Title: Business Development Manager / Assistant ManagerJob-Code: TRC-648Job Location: Dubai / UAE Industry: Risk Management Consulting Specialisation: Information Security, Operational Risk, Due Diligence, Recruitment Experience: 5-7 years (HardCore Business Development role in the UAE market) Job Type: Full-time | Client-Facing | Multi-Project Employer Profile / Position Overview The Employer is a global leader in risk intelligence and consulting and delivers cutting-edge solutions in investigation, information security, and operational risk, including recruiting risk-vetted skilled manpower, thereby empowering clients to make informed decisions and achieve sustainable growth across complex markets. The company has presence across 19 countries and is looking for a Business Development Manager, whose primary focus will be on areas of Due Diligence, Investigations, Information Security & the associated recruitment business generation. The role is a blend of hard-core business development, coordination, and operational oversight, ideal for professionals with strong UAE market experience and a passion for myriad risk consulting, information security, and recruitment. Compensation The target package consists of a market-rated basic monthly salary (depending on previous experience and proven capability to generate business), plus a sales bonus on exceeding a certain target as per the company policy, calculated on quarterly sales performance. The company provides for the work visa, medical insurance and others as per law. Key Responsibilities Business Development & Client Engagement<ul><li>Business Development - Acquire and manage clients in InfoSec & Operational Risk sectors</li><li>Prepare proposals, pitch decks, and RFPs tailored to client needs</li><li>Represent the firm in client meetings and industry forums</li><li>Identify growth opportunities and contribute to regional strategy</li></ul> Information Security & Audit Oversight<ul><li>Lead client audits, certifications, and compliance reviews</li><li>Implement InfoSec protocols aligned with ISO 27001, NIST, and GDPR</li><li>Coordinate with backend teams for seamless delivery</li></ul> Operations & Due Diligence Management<ul><li>Oversee InfoSec and due diligence project execution</li><li>Align field teams, research units, and client deliverables</li><li>Ensure operational excellence across service lines</li></ul> Stakeholder & Partner Coordination<ul><li>Liaise with auditors, tech vendors, and regulators</li><li>Collaborate with internal teams (Legal, Compliance, IT, Recruitment)</li><li>Monitor project risks and drive resolution</li></ul> APPLICATION PROCESS Please email your application - Mention the Position Title and Job-Code on the subject line along with your updated CV + Photograph + questionnaire below, fully answered and shared as a new Word document APPLICATION - QUESTIONNAIRE (Download, Answer all questions, save and send as a separate Word document or can be part of your CV - Email along with your updated CV and photograph <ol type="1"><li>Applicant Name :</li><li>Position Applying for: BDM-Infosec & Risk Mgt. </li><li>Job-Code: TRC-648</li><li>Position Type: PERMANENT</li><li>Your Current Location :</li><li>UAE Visa Status :</li><li>BDM Experience in UAE (yrs) : </li><li>Last / Current Employer details :</li><li>Reasons for Leaving :</li><li>Current Salary PM :</li><li>Other Benefits : </li><li>Expected Package / Benefits : </li><li>When can you join : </li><li>Date of Birth / Age :</li><li>Gender : </li><li>Passport Expiry Date :</li><li>UAE Driving License Expiry Date :</li><li>Nationality : </li><li>Mobile / WhatsApp No. :</li><li>Email ID:</li><li>Physical Address :</li><li>Highest Qualification / Degree :</li><li>Languages Known :</li><li>Where did you see this ad? :</li><li>Please write a paragraph or a page as to why you feel suitable for this role.</li></ol>

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