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The Operations Director will manage all branches and all divisions, ensuring quality, cost control, growth, consistency, and daily discipline across the entire operation.You will lead restaurant managers, bakery/pastry teams, production teams, grocery staff, catering, drivers, dispatch, and customer service teamsKey ResponsibilitiesOperations Management* Oversee daily operations of Restaurant, Caf&eacute;, Bakery, Grocery, Talabat, Catering &amp; Production* Ensure consistency in quality, service, cleanliness, and brand standards* Build and enforce SOPs across all departments* Manage staff schedules, labor planning, and performanceProduction Lines* Supervise production quality, batch control, labeling, food safety* Coordinate with chefs on recipe standards and shelf-life control* Minimize waste and improve production efficiencySales &amp; KPIs* Set and monitor KPIs for all departments* Control food cost, labor cost, wastage and portioning* Improve sales in restaurant, ground floor, grocery, Talabat, catering &amp; B2B* Review daily &amp; weekly sales with ownershipMarketing &amp; Launch Support* Support influencers, marketing campaigns, weekend offers, bundles, new product launches* Ensure product presentation, packaging, photos, and display standards are highExpansion* Lead new branch openings* Manage recruitment, training, equipment, and fit-out timelines* Ensure consistency across all new locationsCustomer Experience* Solve operational issues quickly* Improve guest satisfaction and reduce complaints* Maintain premium hospitality standardsRequirements (Must-Have)* 10&ndash;15+ years experience as Operations Manager / Director in F&amp;B* Strong background in multi-branch operations, caf&eacute; &amp; bakery experience preferred* Experience in production-based concepts (frozen, chiller, juices, prep kitchens)* Strong HACCP, ISO, food safety knowledge* Excellent English (Arabic is a plus)* Strong financial and P&amp;L understanding* Very strong in staff leadership, structure, and reporting* Able to work in a premium brand with fast expansion* Hands-on operator, not a desk-only managerWhat We Offer* Competitive salary* Growth within a fast-scaling brand* Opportunity to build your own team and lead expansions* Dynamic environment and strong ownership support* Ability to shape operations of a multi-division F&amp;B brandHow to ApplySend your CV to: yasmin.assaf12@outlook.comJob Type: Full-time

Operations manager

Novarc

<div>
 
 
 About Novarc:
 
 
 
 Novarc is a venture capital firm that accelerates and invests in technologies shaping the future of intelligence in AI, HPC, Cloud, and Edge computing infrastructure. We partner with visionary founders and frontier technologies to build the intelligent infrastructure that will define the future.
 
 
 
 
 
 
 Role:
 
 
 
 This is a junior/early-career role with direct mentorship from the founder and exposure to the full VC operations lifecycle. We&rsquo;re seeking a Venture Operations Associate to manage day-to-day operations, enhance internal systems, and ensure seamless coordination across teams and stakeholders. This role serves as a critical operational pillar supporting the fund&rsquo;s growth.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 
 
 Operational Excellence
 
 
 <ul>
 <li>
 Drive process improvements and operational efficiency across the firm.
 </li>
 <li>
 Develop and maintain internal workflows, documentation, and reporting structures.
 </li>
 </ul>
 
 
 
 
 
 Data, Reporting &amp; Insights
 
 
 <ul>
 <li>
 Analyze internal and portfolio data to support decision-making and performance insight.
 </li>
 <li>
 Maintain dashboards, trackers, and operating metrics for leadership and investment teams.
 </li>
 </ul>
 
 
 
 
 
 Cross-Team &amp; Stakeholder Coordination
 
 
 <ul>
 <li>
 Manage communication and workflows between internal teams, portfolio companies, and external partners.
 </li>
 <li>
 Coordinate meetings, follow-ups, and project timelines to ensure smooth execution.
 </li>
 </ul>
 
 
 
 
 
 Platform Enablement &amp; Strategic Initiatives
 
 
 <ul>
 <li>
 Lead initiatives that enhance platform capabilities, connectivity, and ecosystem engagement.
 </li>
 <li>
 Support strategic projects across investments, operations, partnerships, and firm-wide priorities.
 </li>
 </ul>
 
 
 
 
 
 Fund &amp; Investment Operations Support
 
 
 <ul>
 <li>
 Assist with preparing reports, presentations, memos, and documentation for investments and fund operations.
 </li>
 <li>
 Support compliance, record-keeping, and administrative processes as needed.
 </li>
 </ul>
 
 
 
 
 
 What we're looking for
 
 
 <ul>
 <li>
 
 1&ndash;3 years
 
 of experience in operations, fund administration, consulting, or startup operations.
 </li>
 <li>
 Strong
 
 process management
 
 , analytical, and problem-solving skills with attention to detail.
 </li>
 <li>
 Exceptional
 
 interpersonal and communication
 
 skills; comfortable working across teams and stakeholders.
 </li>
 <li>
 Familiarity with VC, startups, or technology ecosystems is beneficial.
 </li>
 <li>
 Experience in AI, Cloud, or Edge infrastructure sectors is considered advantageous.
 </li>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Operations Management, Finance
 
 , or a related field.
 </li>
 </ul>
 
 
 
 
 
 
</div>

Venture Operations Associate

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader">Job Information</h3>
<ul><div>Date Opened
<div>10/13/2025
</div></div><div>Job Type
<div>Full time
</div></div><div>Industry
<div>Financial Services
</div></div><div>Work Experience
<div>2&ndash;4 years&rsquo; experience in banking operations, treasury, or accounting operations.
</div></div><div>City
<div>Muscat
</div></div><div>State/Province
<div>Masqat
</div></div><div>Country
<div>Sultanate of Oman
</div></div><div>Zip/Postal Code
<div>0000</div></div></ul></div>
 <div><div>The Finance Operations Officer will be responsible for the day-to-day execution of company&rsquo;s financial operations. This role ensures smooth and accurate handling of borrower repayments, investor withdrawals/deposits, and post-funding disbursements, while maintaining proper records and controls.</div><div></div><div> 
Key Responsibilities 
</div><ul><li>
Cheque Handling &amp; Borrower Repayments Receive, log, and deposit borrower cheques. 
</li><li>
Track repayment schedules and ensure timely clearing. 
</li><li>
Reconcile cheque collections with the accounting system. 
</li><li>
Investor Transactions Process investor withdrawals and deposits. 
</li><li>
Reconcile investor account balances with the platform and bank accounts. 
</li>
Support investor queries related to cash movements. 
<li>
</li><li>
Post-Funding Campaign Operations Coordinate disbursement of funds to suppliers and anchors. 
</li><li>
Maintain borrower account statements after disbursements. 
</li>
Ensure transparency and auditability of campaign-related flows. 
<li>
</li><li>
Follow-Up on Late Payments Monitor overdue repayments and send reminders to borrowers. 
</li><li>
Escalate to collections/legal team where necessary.</li></ul> 
 Record-Keeping &amp; Reconciliation Maintain daily transaction logs. 
<ul><li>
Assist in weekly reconciliations between bank accounts, platform wallets, and internal ledgers. 
</li><li>
Provide supporting documentation for audits. 
 
Key Metrics of Success (KPIs) 
</li><li>
Timely cheque deposits and fund disbursements. 
</li><li>
Accuracy of reconciliations (zero unexplained variances). 
</li><li>
Reduction in overdue borrower repayments. 
</li><li>
Timely and error-free investor withdrawals/deposits. 
</li><li>
Completeness of daily transaction logs and records.</li></ul><h3 class="jobSectionHeader"> 
Requirements</h3>
Qualifications &amp; Experience 
<ul><li>
Diploma or bachelor&rsquo;s degree in accounting, Finance, or Business Administration. 
</li><li>
2&ndash;4 years&rsquo; experience in banking operations, treasury, or accounting operations. 
</li><li>
Strong knowledge of cheque handling and bank reconciliations. 
</li><li>
Familiarity with fintech or trade finance operations is preferred.</li></ul> 
 Core Skills 
<ul><li>
High attention to detail and accuracy. 
</li><li>
Strong organizational and record-keeping ability. 
</li><li>
Good communication skills for borrower and investor follow-up. 
</li><li>
Integrity and reliability in handling funds. 
</li><ul><li>Proficiency in Excel and accounting systems.</li></ul></ul></div>

Finance Operations Officer

The Source of International Quality

Are you a creative designer with a passion for building strong brand identities? We are looking for a talented Graphic Designer to join our growing team!Job Responsibilities<ul><li>Develop engaging designs for social media, website, brochures, packaging, and marketing campaigns.</li><li>Maintain and enhance our brand identity across all platforms.</li><li>Create visual content for product promotions, trade shows, and sales materials.</li><li>Work closely with the marketing and sales team to deliver high-quality creative assets.</li><li>Manage multiple design projects with strong attention to detail and deadlines.</li></ul>Requirements<ul><li>Proven experience as a Graphic Designer (minimum 2&ndash;3 years).</li><li>Strong knowledge of Adobe Creative Suite (Photoshop, Illustrator, InDesign).</li><li>Experience in branding, social media design, and visual storytelling.</li><li>Ability to take ideas from concept to final production.</li><li>Creative mindset, strong communication skills, and ability to work under pressure.</li><li>Experience in designing for B2B or export industry is a plus.</li></ul>For more information contact:+96899033313www.sourceintquality.comJob Type: Full-time

Logistics Operations

AL NAJI UNITED TRANDING

Al Arabia Mix is seeking a detail-oriented and reliable Accounts &amp; Operations Assistant to support our finance and operations team. The ideal candidate will handle daily accounting entries, data management, and routine office coordination tasks. This position is perfect for someone who enjoys structured work and has a strong sense of accuracy and responsibility. Responsibilities:<ul><li>Enter daily transactions into Custom System and Excel.</li><li>Prepare and maintain invoices, receipts, and payment records.</li><li>Follow up with customers and suppliers regarding payments.</li><li>Maintain and update operational data (sales, deliveries, expenses).</li><li>Prepare basic daily and weekly financial/operations reports.</li><li>Assist with reconciliations and audit preparation.</li><li>Support management with administrative and clerical tasks.</li></ul>Requirements:<ul><li>Diploma or Bachelor&rsquo;s degree in Accounting, Finance, or related field.</li><li>Basic knowledge of Microsoft Excel.</li><li>Strong attention to detail and organizational skills.</li><li>Good communication skills in English (Arabic is a plus).</li><li>Ability to handle confidential information responsibly.</li></ul>Job Type: Full-timePay: RO250.000 - RO400.000 per monthAbility to commute/relocate:<ul><li>Muscat: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Accounts & Operations Assistant

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

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363 operations jobs IN Oman

Operations manager

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Spa Operations Manager

Spa Operations Manager