admin & operations executive Jobs in Oman

admin & operations executive

digital operations engineer

head of operations

operations

Ooredoo Fintech

<div>
 <ol>
 <li>
 
 PROFILE
 
 </li>
 </ol>
 
 
 
 
 
 Role Title: Head of Operations, Oman
 
 
 
 
 Reporting to: Chief Operating Officer
 
 
 
 
 
 <ol>
 <li>
 
 CONTEXT
 
 </li>
 </ol>
 
 
 
 
 Ooredoo Group (OG) is one of the fastest growing telecom groups in the world.
 
 
 
 
 
 Ooredoo Group is focused on managing the Group&rsquo;s performance, strengthening its global presence, and entering selected adjacent markets.
 
 
 As a result, OG has established a FinTech organisation &ndash; Ooredoo Fintech - committed to
 
 responsibly building
 
 an ambitious and innovative fintech business in the Middle East &amp; North Africa region and beyond.
 
 
 
 
 
 Ooredoo Fintech acts as a parent company and fully owns local fintech subsidiaries in each of the six target markets, which will hold the local regulatory license and permissions.
 
 
 
 
 
 The local fintech subsidiaries will be responsible for execution in the local markets, for running compliant, efficient operations and for building capabilities (Centres of Excellence) that can be reused and leverage across the Group.
 
 
 
 
 
 Leaders in Ooredoo Fintech will be tasked with building one of the most well-funded, ambitious and impactful ventures in the region, hence a few personal ingredients are essential:
 
 <ul>
 <li>
 Gravitas, presence and remaining centred on the long-term vision.
 </li>
 <li>
 Ability to lead teams at scale.
 </li>
 <li>
 A vision and the ability to build capabilities that are effective in a market and &ndash; at the same time &ndash; designed to be leveraged across the entire Group
 </li>
 <li>
 Ability to think, act and deliver constantly and incrementally.
 </li>
 <li>
 Ability to lead and manage a wide array of partners suppliers and colleagues across multiple jurisdictions.
 </li>
 <li>
 Demonstrably operating with an attitude that is simultaneously structured, pragmatic, credible &amp; courageous
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 
 ROLE PURPOSE
 
 </li>
 </ol>
 
 
 
 
 The Head of Operations, Oman is a
 
 business leader with track record in building resilient and efficient businesses.
 
 
 
 He/she will make the Oman operations a superbly organised, modern, integrated organisation that conducts its business efficiently and responsibly -
 
 and builds capabilities that are reused across the Group
 
 
 
 
 
 
 The role holder will be responsible for a broad range of Operational aspects in Ooredoo Fintech Oman, including:
 
 <ul>
 <li>
 Customer Service
 </li>
 <li>
 Financial operations
 </li>
 <li>
 Compliance operations
 </li>
 <li>
 B2B Operations
 </li>
 <li>
 Partners Operations
 </li>
 <li>
 Partnerships with Ooredoo Oman
 </li>
 </ul>
 
 
 
 
 In addition, Oman will act as Center of Excellence for the Group for Customer Service and Financial Operations. The role holder will be responsible of designing, implementing and overseeing these two functions across the Group,
 
 
 
 
 
 On many aspects, Ooredoo fintech starts from scratch or from low levels of harmonisation across countries, hence the ability to drive
 
 standardisation and automation
 
 at scale is key.
 
 
 
 
 
 Being experts in the field, credible leaders and having a
 
 co-founder attitude
 
 to building the business is a must have.
 
 
 
 
 <ol>
 <li>
 
 ROLE ACCOUNTABILITIES
 
 </li>
 </ol>
 
 
 
 
 
 Customer service
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all aspects of the customer service and customer care function, ensuring users (consumer and merchants) in Oman receive exceptional and accurate service
 </li>
 <li>
 Establish service levels and actively manage and monitor
 </li>
 <li>
 Take corrective actions when service level is not met.
 </li>
 </ul>
 
 
 Lead the Customer Service
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of customer service operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for the customer service performance (if centralisation happens);
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 </ul>
 
 
 
 
 
 Financial operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of financial operations, including: reconciliations with settlement banks, card providers, bill payment partners, payment gateways and all other partners
 </li>
 <li>
 Ensure daily, weekly, monthly monitoring of funds, inflow and outflow and manage discrepancies and incidents through effective, standardised processes
 </li>
 <li>
 Submit reporting and reconciliations to central banks and regulators, timely, when required
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 </ul>
 
 
 
 
 
 Lead the Finops Center Of excellence for the Group
 
 
 <ul>
 <li>
 Lead the design, set up, implementation of Finance operations for the entire group across all markets.
 </li>
 <li>
 Achieve economies of scale by standardising and harmonising operating procedures and centralising activities where possible
 </li>
 <li>
 Manage the centralised operation and be accountable for performance (if centralisation happens);
 </li>
 <li>
 Coordinate with Ooredoo Fintech Finance team for accurate reporting and effective accounting processes
 </li>
 <li>
 Be the primary interface for Group suppliers and manage their performance accordingly
 </li>
 <li>
 Ensure group standards and procedures are adopted across the group countries, monitored and continuously developed
 </li>
 </ul>
 
 
 
 
 
 Compliance Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run the operational aspects of compliance function including Anti Money Laundering Operations, Fraud Management Operations
 </li>
 <li>
 Manage inflow of cases/alerts, output, backlog. Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 
 
 
 B2B Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the salary disbursemenmt operations, including user onboarding, employer onboarding and management, debit cards logistics/operations
 </li>
 <li>
 Ensure capacity is in place, teams are trained and equipped with appropriate tools.
 </li>
 <li>
 On a quarterly and yearly basis, coordinate the roadmap and the performance management with the with the Group Center of excellence
 
 (not in place yet, but likely to be set up in Qatar)
 
 to achieve a high degree of standardisation and harmonisation across the group
 </li>
 </ul>
 
 
 Partner Operations
 
 
 
 
 Lead the Oman Operations
 
 
 <ul>
 <li>
 Design, structure, and run all the operational aspects of the local partnerships with bill payment partners, payment gateways etc..
 </li>
 <li>
 Establish SLAs and monitor partners performance through appropriate forums
 </li>
 <li>
 Ensure procedures are set up, commonly adopted and teams are trained and equipped with appropriate tools. Ensure incidents are properly raised, tracked, resolved and reported
 </li>
 <li>
 Develop an ambitious plan for Oman to expand its partnerships landscape in new areas (lending, agents) and execute accordingly
 </li>
 <li>
 In partnership with Ooredoo Finetch COO, develop a vision for the Group Center of excellence for Partnerships to achieve a high degree of standardisation across the group
 </li>
 </ul>
 
 
 Partnerships with Ooredoo Oman
 
 
 <ul>
 <li>
 Establish which services will be provided to Ooredoo Fintech by the relevant Ooredoo telecom business in each market (and vice versa)
 </li>
 <li>
 Define arm&rsquo;s length contracts with the Ooredoo telecom business for the provision of services to Fintech and vice versa.
 </li>
 <li>
 Establish the governance for these agreements and manage deviations in service level, costs, outputs, where appropriate
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 LEADERSHIP
 
 </li>
 <li>
 </li>
 <li>
 Be a structured, organised, credible leader, able to
 
 manage local operations as well as contributing to the rest of the Group via the Centers of excellence
 
 </li>
 <li>
 
 Be a leader of people &ndash; act as a role model at all times
 
 and coach, mentor and direct teams based on multiple geographies
 </li>
 <li>
 Make Ooredoo Fintech a superbly organised, modern, integrated organisation that
 
 conducts its business efficiently and responsibly.
 
 </li>
 <li>
 Instil a
 
 culture of continuous improvement
 
 in everything the business does.
 </li>
 <li>
 Bring
 
 focus, discipline and structure
 
 across all markets
 </li>
 <li>
 Act as a business builder, focused on the long success of the business
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Experience and Skills
 
 </li>
 <li>
 </li>
 <li>
 A business leader, with at least 2 decades of experience and proven track record of running a wide range of functions (operations, customer service, partnerships)
 </li>
 <li>
 Has led multi-country operations, with focus on automation &amp; standardisation across markets
 </li>
 <li>
 Track record in business building &ndash; ideally internal scale up within large organisation, start-ups or Private Equity backed ventures.
 </li>
 </ul>
 
 
</div>

Head of Operations

White Wall Digital Solutions

Location: Muscat, OmanType: Full-Time | On-SiteIndustry: Software, Event Tech, Interactive ExperiencesCompany: White Wall Digital Solutions &ndash; whitewall.om (website and Instagram)About UsWhite Wall Digital Solutions is one of Oman&rsquo;s most exciting players in digital signage, interactive experiences, and event technologies. With clients like Oxy, OQ, Omantel, and Takaful Oman Insurance, we deliver innovative tech solutions across events, exhibitions, and corporate installations.As we scale up our operations and events division, we&rsquo;re looking for a detail-oriented and reliable Admin &amp; Operations Executive to keep everything running smoothly &mdash; from procurement and logistics to documentation and scheduling.Your RoleYou&rsquo;ll be the operational backbone of the company &mdash; handling day-to-day admin tasks, coordinating with suppliers and vendors, ensuring on-time deliveries, and supporting on-site, the team in organizing events, installations, and activations. If you&rsquo;re highly organized, proactive, and thrive in a fast-paced environment, we&rsquo;d love to meet you.Key Responsibilities<ul><li>Manage administrative duties including document filing, purchase requests, and office supplies</li><li>Coordinate logistics and delivery schedules for screens, kiosks, and event equipment</li><li>Handle vendor communication, quotations, and purchase orders</li><li>Maintain databases for equipment, inventory, and project status</li><li>Prepare proposals, invoices, delivery notes, and basic documentation for clients</li><li>Support onsite setups and teardown for events, installations, and activations when needed</li><li>Follow up with suppliers for timelines, warranty items, and AMC-related issues</li><li>Maintain company calendars, checklists, and follow-up logs across teams</li></ul>Requirements<ul><li>1&ndash;3 years of experience in an administrative, logistics, or operations support role</li><li>Strong organizational and time management skills</li><li>Proficiency in Microsoft Office / Google Workspace (Docs, Sheets, Calendar)</li><li>Bonus: Experience in the events, exhibitions, or software industries</li><li>Bonus: Familiarity with Notion, Asana, or similar task management tools</li><li>Strong written and verbal communication in English (Arabic is a plus)</li><li>Ability to handle multiple tasks and deadlines without supervision</li><li>Valid Omani driving license is a strong advantage</li></ul>What We Offer<ul><li>Stable, long-term role in a fast-growing company</li><li>Diverse work environment with exposure to high-profile clients and events</li><li>Opportunity to learn and grow within the digital and tech space</li><li>Involvement in some of Oman&rsquo;s most exciting exhibitions and activations</li><li>Supportive team and room to take initiative</li><li>Base pay and performance driven incentives</li></ul>Job Type: Full-time

Admin & Operations Executive

Mandarin Oriental

<div>
 Mandarin Oriental Muscat is looking for a
 
 Spa Operations Manager
 
 to join our
 
 Spa
 
 team.
 
 
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 
 
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 
 
 
 Mandarin Oriental Muscat
 
 
 
 Situated in a prime beachfront location, Mandarin Oriental, Muscat is a chic urban resort that offers 150 stylishly appointed guestrooms and suites, five restaurants and bars, a lush Spa at Mandarin Oriental, and an outdoor swimming pool. The hotel features a one-of-a-kind ballroom boasting spectacular views of the Arabian Sea as well as a variety of banquet and meeting spaces to accommodate social and business events.
 
 
 For those seeking a luxury living experience in one of Muscat&rsquo;s most desirable districts, an exclusive collection of 155 Residences at Mandarin Oriental combine the Group&rsquo;s legendary service, world-class amenities and sweeping sea or mountain views.
 
 
 
 
 Manager on Duty
 
 
 
 
 <ul>
 <li>
 Reports to the Director of Rooms.
 </li>
 <li>
 Responsible for the operations of the entire Spa &amp; Wellness including guest interactions.
 </li>
 <li>
 Review treatments and notes on Spa Soft.
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Will be in charge of the daily spa operations which includes but not limited to guest complaints, therapist needs, telephone calls and Spa reception.
 </li>
 <li>
 Complete Spa and Fitness tour to review standards, procedures, and operational status.
 </li>
 <li>
 Coordinate scheduling of duty rosters, annual leave, and bank holidays for all colleagues.
 </li>
 <li>
 Review treatment rooms which include treatment trolley, closets millwork, linens, treatment beds and equipment upkeep daily to ensure all standards are met.
 </li>
 <li>
 Responsible for motivating retail sales and ensure that all sales are recorded accurately.
 </li>
 <li>
 Responsible for timely documentation and the discipline of the colleagues in accordance with progressive discipline procedures outlined in Human Resources Strategic Policy.
 </li>
 <li>
 Reading and replying to the many essential emails, regarding Spa, meetings, groups, and VIP&rsquo;s.
 </li>
 <li>
 Professional treatment room inventory checks.
 </li>
 <li>
 Professional product inventory checks.
 </li>
 <li>
 Accountable for all professional stock in the spa and storeroom.
 </li>
 <li>
 Ensuring all therapists are booked in the correct room. Ensuring that the treatment rooms are used to the maximum potential.
 </li>
 <li>
 Keeping track of the training hours of the therapists.
 </li>
 <li>
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear.
 
 
 </li>
 </ul>
 
 
 Inventory
 
 
 
 
 <ul>
 <li>
 Ensure purchasing requests are submitted once per month or once every three months for all professional products.
 </li>
 <li>
 Ensure the end of the month inventory is completed in SpaSoft.
 </li>
 <li>
 Assist in the evaluation of current products and new product lines for professional and retail use.
 
 
 </li>
 </ul>
 
 
 Finance
 
 
 
 
 <ul>
 <li>
 Ensure KPIs are updated at the end of each month.
 </li>
 <li>
 Review the spa treatments turn away reports regularly to ensure the maximization of therapist time and that all financial objectives are being met.
 </li>
 <li>
 Yearly budget preparation.
 </li>
 <li>
 Monthly statistic reports preparation.
 </li>
 <li>
 Calculate tips, retail commission day by day &ndash; appointment by appointment.
 </li>
 <li>
 Oversee monthly incentives for the Spa colleagues.
 </li>
 <li>
 Creates exciting incentive programmes for the team.
 </li>
 <li>
 Ensure all professional invoices are accounted for and paid.
 </li>
 <li>
 Check daily figures to keep on top of spa revenue.
 
 
 </li>
 </ul>
 
 
 Training
 
 
 
 
 <ul>
 <li>
 Conduct induction trainings for new therapists within the spa.
 </li>
 <li>
 Conduct treatment training of Mandarin Oriental Signature Spa therapies and Spa Journeys.
 </li>
 <li>
 Signing off the spa monthly training calendar.
 </li>
 <li>
 Refresher training for all therapists to ensure comfort in the treatment descriptions to guests.
 </li>
 <li>
 Ensuring all Mandarin Oriental Signature treatments refresher training is conducted on a regular basis.
 </li>
 <li>
 Review that Standard Operating Procedures (SOP) have been taught and standards are met.
 </li>
 <li>
 Review of all Departmental Learning Checklists for all therapists are in order and training hours are tracked. Update Training Matrix accordingly.
 </li>
 <li>
 Continuous retail training for the entire team.
 </li>
 <li>
 Organise mystery shoppers to help increase and stay consistent in terms of quality standards.
 </li>
 <li>
 Keep your own knowledge in line with the industry.
 </li>
 <li>
 Customer Focus:
 </li>
 <li>
 Handling guest complaints in regard to treatments and therapists.
 </li>
 <li>
 Co-ordinating Lifestyle Consultation form with guests where unusual medical circumstances could interfere with Spa treatments chosen.
 </li>
 <li>
 Colleague Relations:
 </li>
 <li>
 Administrative Duties:
 </li>
 <li>
 Follow up on maintenance issues within the spa and treatment rooms in HOTSOS.
 </li>
 <li>
 Conduct weekly walk through with assistant chief engineer on outstanding maintenance issues.
 </li>
 <li>
 Review comments in LRA and TripAdvisor with the relevant Spa Colleagues.
 </li>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 
 
 New Treatment Development
 
 
 
 
 <ul>
 <li>
 Conduct bi-yearly reviews of the treatments and product sales for the spa and check if change is necessary.
 </li>
 <li>
 Responsible for the development of new treatments.
 </li>
 <li>
 Responsible to test and evaluate new product lines.
 
 
 </li>
 </ul>
 
 
 Sales and Marketing
 
 
 
 
 <ul>
 <li>
 Liaise with the Communications on journalist bookings.
 </li>
 <li>
 Conducting interviews with journalists when is required.
 </li>
 <li>
 Development of the new Marketing Plan and Event Planner.
 </li>
 <li>
 Develop Spa promotional plan.
 
 
 </li>
 </ul>
 
 Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 NVQ level 3 in Beauty Therapy or equivalent CIDESCO, BTEC
 </li>
 <li>
 Therapy experience essential &ndash; 3-5 years Spa Management
 </li>
 <li>
 Spa knowledge and experience in a five-star luxury hotel environment is essential
 </li>
 <li>
 Must possess a strong knowledge of computer programs such as Microsoft Office, Windows, Outlook, Spa Soft
 </li>
 <li>
 Strong leadership skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 Ability to share knowledge with Colleagues
 </li>
 <li>
 Ability to apply knowledge to new situation
 </li>
 <li>
 Ability to work as part of a dedicated and passionate team
 </li>
 <li>
 Excellent personal presentation and interpersonal skills
 </li>
 <li>
 Experience of financial planning and management
 
 
 </li>
 </ul>
 
 Our commitment to you
 
 
 
 <ul>
 <li>
 Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
 </li>
 <li>
 MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
 </li>
 <li>
 Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
 </li>
 <li>
 Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
 </li>
 </ul>
</div>

Spa Operations Manager

Oman Housing Bank | بنك الإسكان العُماني

<div>
 
 
 Job Purpose:
 
 
 
 The Digital Operations Engineer manages the Bank&rsquo;s Oracle Cloud Infrastructure and Kubernetes environments to ensure stability, security, and scalability of digital banking services. He/She maintains 99.9%+ service uptime, optimizes infrastructure performance and cost, and enforces CI/CD best practices across digital platforms. The Digital Operations Engineer implements monitoring and observability tools, builds infrastructure as code, and responds to incidents with precision to minimize disruption. He/She enables development teams with robust cloud-native solutions that support the Bank&rsquo;s innovation and digital transformation goals.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Manages and optimizes the Oracle Cloud Infrastructure (OCI) environment to ensure stability, scalability, and cost-efficiency.
 </li>
 <li>
 Deploys and maintains Oracle Kubernetes Engine (OKE) clusters for containerized workloads.
 </li>
 <li>
 Implements infrastructure as code using Terraform to enable consistent and repeatable infrastructure provisioning.
 </li>
 <li>
 Builds and maintains CI/CD pipelines for React Native, Flutter, React, and Node.js applications, supporting automated deployment workflows.
 </li>
 <li>
 Monitors production systems using Prometheus, Grafana, and OCI Monitoring to ensure proactive performance tracking and incident detection.
 </li>
 <li>
 Responds to production incidents, performs root cause analysis, and supports on-call incident handling rotation.
 </li>
 <li>
 Implements and tracks Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets to uphold service reliability standards.
 </li>
 <li>
 Manages Oracle Autonomous Database instances, including performance tuning and query optimization.
 </li>
 <li>
 Configures OCI networking components such as Virtual Cloud Networks (VCNs), load balancers, and security groups to ensure secure and efficient connectivity.
 </li>
 <li>
 Implements backup, restore, and disaster recovery procedures to support business continuity and data protection.
 </li>
 <li>
 Optimizes cloud resource utilization and cost efficiency through proactive rightsizing and monitoring.
 </li>
 <li>
 Configures auto-scaling policies to ensure high availability of applications and infrastructure.
 </li>
 <li>
 Manages secrets and encryption keys using OCI Vault to enforce secure credential management.
 </li>
 <li>
 Implements centralized logging using the ELK stack for efficient log aggregation and analysis.
 </li>
 <li>
 Supports mobile application packaging and deployment to the Apple App Store and Google Play Store.
 </li>
 <li>
 Collaborates with development and testing teams to execute blue-green and canary deployment strategies.
 </li>
 <li>
 Troubleshoots infrastructure and application performance issues to minimize downtime and improve user experience.
 </li>
 <li>
 Creates and maintains detailed operational documentation and runbooks for repeatable processes and incident resolution.
 </li>
 <li>
 Utilizes AI-powered tools for infrastructure design validation, performance insights, and troubleshooting.
 </li>
 <li>
 Ensures cross-platform CI/CD pipelines are maintained across all major digital touchpoints, including web, mobile, and backend services.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, IT, or a related field.
 </li>
 <li>
 Professional certification in Oracle Cloud Infrastructure and Kubernetes Administration.
 </li>
 <li>
 Minimum of 5 years of experience in DevOps, SRE, or cloud infrastructure experience
 </li>
 <li>
 Hands on experience in Infrastructure as Code (Terraform), CI/CD Pipeline (Web and/ or mobile applications), Oracle Cloud Infrastructure and Kubernetes Administration.
 </li>
 <li>
 A proven track record of executing similar technical mandates in Banking, fintech, or a regulated industry.
 </li>
 <li>
 Ability to work under pressure during production incidents with on-call and rotation-based availability.
 </li>
 <li>
 Familiarity with mobile app deployment processes (iOS/Android) is desired.
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Strong Linux/Unix system administration skills
 </li>
 <li>
 Excellent troubleshooting and problem-solving skills
 </li>
 <li>
 Strong communication and documentation abilities
 </li>
 <li>
 Experienced across multiple language ecosystems (Node.js npm, Dart pub)
 </li>
 <li>
 Advanced Oracle Cloud Infrastructure (OCI Architect, Operations) skills
 </li>
 <li>
 Excellent Kubernetes Administrator (CKA, CKAD) skills.
 </li>
 <li>
 Skilled in Oracle Autonomous Database administration components.
 </li>
 <li>
 Experienced level of creating and managing Helm charts for Kubernetes
 </li>
 <li>
 Good abilities in using service mesh technologies (Istio, Linkerd)
 </li>
 <li>
 Hands-on experience with GitOps tools (ArgoCD, Flux)
 </li>
 <li>
 Strong capacity planning and forecasting skills
 </li>
 <li>
 Good expertise in cloud cost optimization strategies
 </li>
 <li>
 Experienced in disaster recovery planning
 </li>
 <li>
 Advanced skills in banking or financial services infrastructure
 </li>
 <li>
 Proficient with APM tools (New Relic, Datadog, Dynatrace)
 </li>
 <li>
 Good Operational knowledge of message queues (Kafka, RabbitMQ)
 </li>
 <li>
 Skilled in load testing tools (k6, Gatling)
 </li>
 <li>
 Experienced skills in deploying mobile apps via App Store Connect and Google Play Console.
 </li>
 <li>
 Good skills in build systems (npm for React Native/Node.js, pub for Flutter)
 </li>
 </ul>
 
 
 
 
 
 Applicants who are meeting the job requirements will be contacted.
 
 
 
 
 
 
 
 ** Applications will be accepted until 2-Nov-2025 at 2:00 P.M
 
 
 
 
 Submissions received after this date and time will not be considered **
 
 
</div>

Digital Operations Engineer

eyewa

OPERATIONS COORDINATOR | OMAN PERMANENT POSITION WITH A STABLE AND GROWING COMPANYDuties and responsibilities<ul><li>Undertaking day-to-day ecommerce and order management tasks, including daily monitoring activities.</li><li>Reviewing and actively managing the efficient flow of all orders through the order management process, identifying any potential issues.</li><li>Coordinating operations management tasks that relate to cross-functional teams or external partners and tools - coordinating resources, information</li></ul>and activities where required.<ul><li>Point of contact for cross-functional teams &ndash;assisting with any queries.</li><li>Assisting with the administration, support, and optimization of ecommerce tools.</li><li>Reporting and following up on any reported issues - logging tickets, providing information, and escalating where required.</li><li>Creating and maintaining ecommerce and operations documentation and guides.</li><li>Support and coordination of ecommerce business team and cross- functional activities and associated tasks.</li><li>Other operational tasks as per company needs</li></ul>Qualifications<ul><li>Ambitious, hardworking and driven!</li><li>Ability to learn quickly</li><li>Excellent knowledge of Excel and ERP (desired)</li><li>Customer oriented</li><li>Fluency in English</li><li>Previous e-commerce/ warehouse operations/ eyewear experience is a plus</li><li>Team player</li><li>Experience: 2-3 years in a similar challenging role</li></ul>Job Type: Full-time

Operations Coordinator (Arabic Speaking)

<div>
 
 
 Job Purpose:
 
 
 
 The Manager &ndash; Cyber &amp; Information Security (InfoSec) Operations supervises the bank&rsquo;s cyber defense operations, ensuring timely detection, response, and resolution of security incidents. He/ She operates incident handling, digital forensics, and third-party cybersecurity coordination while maintaining compliance with regulatory and internal security frameworks.
 
 
 The Manager &ndash; Cyber &amp; InfoSec Operations supports key operational security controls, drives continuous improvements in threat response, and collaborates with stakeholders to safeguard the bank&rsquo;s information assets across platforms and vendors.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 Manages the full lifecycle of cybersecurity incident response including detection, triage, containment, eradication, recovery, and post-incident review.
 </li>
 <li>
 Conducts forensic investigations of compromised systems and preserves digital evidence for compliance and legal use.
 </li>
 <li>
 Updates and tests the incident response plan and playbooks to ensure readiness.
 </li>
 <li>
 Investigates security incidents such as unauthorized access, insider threats, and external attacks.
 </li>
 <li>
 Interfaces with MSSPs and third-party vendors for alert triage, escalation, and monitoring performance.
 </li>
 <li>
 Optimizes SIEM rules, detection logic, and response workflows with vendors and internal teams.
 </li>
 <li>
 Conducts regular meetings with vendors to review SLAs, resolve issues, and improve service levels.
 </li>
 <li>
 Evaluates emerging cybersecurity technologies and engages with vendors to enhance capabilities.
 </li>
 <li>
 Conducts risk assessments, vulnerability scans, and penetration testing to identify and mitigate threats.
 </li>
 <li>
 Implements and maintains the Bank&rsquo;s information security program in compliance with regulatory and business standards.
 </li>
 <li>
 Develops and enforces cybersecurity policies, standards, and procedures in alignment with frameworks (ISO 27001, CBO, MTCIT).
 </li>
 <li>
 Manages ISO 27001 certification efforts and maintains ISMS documentation and audit readiness.
 </li>
 <li>
 Maintains the cybersecurity risk register, audit findings, and remediation tracking.
 </li>
 <li>
 Performs user access reviews and privileged access reviews for critical systems in compliance with RBAC and regulatory requirements.
 </li>
 <li>
 Manages enforcement of PAM controls and maintains evidence of periodic access reviews.
 </li>
 <li>
 Approves firewall, system, and administrative access changes as the designated ISO authority.
 </li>
 <li>
 Coordinates with HR to manage onboarding and offboarding access controls for staff, vendors, and contractors.
 </li>
 <li>
 Provides security input for new IT and business projects, ensuring risk mitigation is embedded in solution design.
 </li>
 <li>
 Conducts security assessments, architectural reviews, and integration support for new systems.
 </li>
 <li>
 Communicates incident updates, risks, and resolutions to stakeholders across IT, Legal, Compliance, and Business Units.
 </li>
 <li>
 Develops and delivers cybersecurity awareness and training programs to staff.
 </li>
 <li>
 Fosters a culture of accountability, proactive defense, and information security ownership.
 </li>
 <li>
 Leads cyber drill simulations and incident response exercises to improve response capabilities.
 </li>
 <li>
 Ensures compliance with data protection regulations and internal privacy policies.
 </li>
 <li>
 Develops and maintains privacy notices, consent forms, and data handling procedures.
 </li>
 <li>
 Manages data subject access requests and leads investigations into privacy-related incidents.
 </li>
 <li>
 Acts as the main liaison with Data Protection Authorities during audits or investigations.
 </li>
 <li>
 Executes the information security roadmap aligned with enterprise risk strategy.
 </li>
 <li>
 Ensures ongoing adherence to cybersecurity best practices, regulatory mandates, and corporate security policies.
 </li>
 <li>
 Maintains high standards of professionalism, accuracy, and integrity in all operational duties.
 </li>
 <li>
 Collaborates with internal functions to sustain an enterprise-wide security and privacy posture.
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Experience:
 
 
 <ul>
 <li>
 Bachelor Degree in Information Security, Cybersecurity, Information Systems or a related field.
 </li>
 <li>
 Professional certification in Information Security such as: GCIH, GCFA, GCFE, CISSP, CEH, CISM, ISO 27001) is preferred.
 </li>
 <li>
 Minimum of 4 years of experience with at least 2 years in a banking or a regulated environment.
 </li>
 <li>
 Familiarity with using cybersecurity tools such as SIEM, EDR and forensic platforms.
 </li>
 <li>
 Demonstrates familiarity with country-specific information security regulations and expertise.
 </li>
 <li>
 Strong knowledge of related ISO such as ISO 27001 and related global standards.
 </li>
 <li>
 Ability to conduct risk assessments, vulnerability assessments and penetration testing.
 </li>
 <li>
 Ability to develop IS standards, procedures and controls.
 </li>
 </ul>
 
 
 
 
 
 Applicants who are meeting the job requirements will be contacted.
 
 
 
 
 
 
 
 ** Applications will be accepted until 02-Nov-2025 at 2:00 P.M
 
 
 
 
 Submissions received after this date and time will not be considered **
 
 
</div>

Manager – Cyber & InfoSec Operations

GE Vernova

<div>
 
 Job Description Summary
 
 
 
 Responsible for contracts and processes that help the sales organization achieve business objectives while driving compliance to internal processes.
 
 
 Owns/influences commercial business operating guidelines and has ownership/influence over mitigating risks in contracts. Guided by functional policy. There is autonomy within the role to enter into/execute Commercial arrangements. High levels of Commercial judgment are required to achieve outcomes required.
 
 
 
 Job Description
 
 
 
 
 Roles and Responsibilities:
 
 
 
 <ul>
 <li>
 Drive commercial operations and terms and conditions negotiations for the PT MEA region across sales force effectiveness, sales support, and operational alignment with business goals.
 </li>
 <li>
 Lead / oversee contract negotiations / closure while adhering by risk assessment / Grid internal policies.
 </li>
 <li>
 Implement efficient resource allocation of Commercial Operation resources strategies, and quota planning to support commercial growth.
 </li>
 <li>
 Drive deal desk reviews with the support of the different regional and global functions.
 </li>
 <li>
 Ensure effective deployment and compliance with Delegation of Authority (DOA) policies and commercial risk controls.
 </li>
 <li>
 Build and scale commercial capabilities through training, process standardization, and digital enablement.
 </li>
 <li>
 Partner with global and regional sales, finance, legal, tax and insurance teams to align on best practices and drive deals.
 </li>
 <li>
 Influence internal stakeholders to drive adoption of policies, commercial best practices and change initiatives.
 </li>
 <li>
 Manage a regional team of commercial professionals, providing coaching, mentoring, and leadership development.
 </li>
 <li>
 Foster a culture of accountability, innovation, and continuous improvement
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Engineering, Economics, or a related field
 </li>
 <li>
 Minimum of 10 years of experience in commercial operations, sales enablement, sales strategy, or related roles
 </li>
 <li>
 Experience working in global or regional commercial operations roles within a multinational corporation, ideally in the Power, Energy, or Industrial Automation sectors
 </li>
 <li>
 Proven track record in managing sales force effectiveness, back-office operations, and commercial process improvements
 </li>
 <li>
 Demonstrated ability to lead and develop diverse, cross-functional teams across geographies.
 </li>
 <li>
 Strong experience in driving operational excellence and resource optimization.
 </li>
 <li>
 Strong analytical mindset with experience in data-driven decision making and performance metrics.
 </li>
 <li>
 Ability to interpret complex commercial and market data to inform strategy and process optimization
 </li>
 <li>
 Excellent interpersonal, presentation, and communication skills with the ability to influence at all organizational levels.
 </li>
 <li>
 Experience working in cross-functional teams and engaging with both internal and external stakeholders.
 </li>
 <li>
 Fluent in English &amp; French, both written and spoken
 
 
 </li>
 </ul>
 
 Desired Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Business Administration (MBA), Finance, or a related discipline
 </li>
 <li>
 Deep understanding of regional dynamics and customer landscapes
 </li>
 <li>
 Experience in designing and implementing sales incentive compensation programs
 </li>
 <li>
 Familiarity with Lean or Six Sigma methodologies for process improvement.
 </li>
 <li>
 Prior involvement in digital transformation initiatives within commercial teams.
 </li>
 <li>
 Demonstrated success in leading change management or commercial capability-building initiatives.
 </li>
 <li>
 Cultural agility and prior experience working across different time zones and cultural environments.
 
 
 </li>
 </ul>
 
 
 
 Additional Information
 
 
 
 
 
 
 Relocation Assistance Provided:
 
 No
 
 
 <ul>
 <li>
 This is a remote position
 
 
 </li>
 </ul>
</div>

PT MEA Commercial Operations Leader

Explore 199+ Operations in Oman this November. Find roles across top companies and apply now to boost your career.