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csu - operating procedures specialist

industrial operations director Jobs in Oman

industrial operations director

operations

K-Metz Global Solutions

Job Title: Operations AnalystWhy This Role is AttractiveStep into a key role where your analytical skills and problem-solving abilities will directly improve business performance. At K-Metz Global Solutions, we value innovation, efficiency, and teamwork. This is your opportunity to grow your career in a dynamic international company based in Muscat.Key Responsibilities<ul><li>Analyze operational processes and identify areas for improvement</li><li>Collect and interpret data to support decision-making and efficiency initiatives</li><li>Prepare reports, dashboards, and performance metrics for management</li><li>Collaborate with cross-functional teams to streamline workflows</li><li>Monitor KPIs and recommend strategies to optimize productivity</li><li>Support project planning and execution with accurate data insights</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Economics, or related field</li><li>2+ years of experience in operations, business analysis, or consulting</li><li>Strong analytical and problem-solving skills</li><li>Proficiency in MS Office and data analysis tools (Excel, Power BI, etc.)</li><li>Excellent communication and organizational abilities</li><li>Ability to work independently and as part of a team</li></ul>About the CompanyK-Metz Global Solutions is an international services and consulting firm dedicated to helping businesses achieve operational excellence. With a strong presence in Muscat, we deliver innovative solutions that drive growth and efficiency across industries.Why Work With Us<ul><li>Join a company that values innovation and continuous improvement</li><li>Work in a supportive, inclusive environment</li><li>Gain exposure to international projects and diverse industries</li><li>Build a career with long-term growth potential</li></ul>Apply NowIf you&rsquo;re ready to take the next step in your career, we&rsquo;d love to hear from you. Submit your application today and join K-Metz Global Solutions in shaping the future of operations in Oman.Job Type: Full-timePay: RO900.000 - RO1,200.000 per monthWork Location: In person

Operations Analyst

Confidential

<div>
 
 Our client in the insurance sector is looking to hire an Omani candidate for the Operations Officer role. The person acts as the central operational control and governance authority for all Scheme-related activities, ensuring seamless integration across underwriting, claims, technical accounts, data management, and financial settlement.
 
 
 
 
 
 The role is accountable for end-to-end Scheme execution, ensuring operations are accurate, compliant, controlled, and scalable, while safeguarding Oman Re&rsquo;s financial and operational integrity.
 
 
 
 
 
 
 Key objectives include:
 
 
 
 
 
 <ol>
 <li>
 Ensuring alignment between insurers, Oman Re, and system platforms
 </li>
 <li>
 Enforcing compliance with underwriting terms, Delegation of Authority Limits (DAL), and operational procedures
 </li>
 <li>
 Maintaining data accuracy, financial integrity, and reporting reliability
 </li>
 <li>
 Strengthening claims governance and validation controls
 </li>
 <li>
 Driving continuous improvement, automation, and operational efficiency
 </li>
 </ol>
 
 
 
 
 
 Key Accountabilities &amp; Responsibilities
 
 
 
 End-to-End Scheme Process Ownership
 
 <ul>
 <li>
 Own full Scheme lifecycle (policy, data, bordereaux, claims, SOA, settlement)
 </li>
 <li>
 Act as the single point of operational accountability for Scheme execution
 </li>
 <li>
 Ensure adherence to operational procedures
 </li>
 <li>
 Identify and formally document process gaps with remediation plans
 </li>
 <li>
 Standardize processes across insurers
 </li>
 </ul>
 
 
 
 
 Underwriting Governance
 
 <ul>
 <li>
 Ensure compliance with underwriting terms and eligibility
 </li>
 <li>
 Validate underwriting data accuracy, completeness, and consistency
 </li>
 <li>
 Coordinate with insurers&rsquo; underwriting teams to resolve discrepancies
 </li>
 <li>
 Identify and escalate underwriting leakage, misreporting, or non-compliance
 </li>
 </ul>
 
 
 
 
 Claims Governance &amp; Oversight
 
 <ul>
 <li>
 Govern and validate the full claims lifecycle Ensure DAL compliance
 </li>
 <li>
 Validate claims bordereaux
 </li>
 <li>
 Monitor claims trends, accumulation risks, and exposure developments
 </li>
 <li>
 Escalate major claims, exceptions, and breaches in line with governance protocols
 </li>
 </ul>
 
 
 
 
 Data Governance &amp; Reporting
 
 <ul>
 <li>
 Establish and enforce data standards across all Scheme participants
 </li>
 <li>
 Ensure accuracy, completeness, and consistency of all submitted data
 </li>
 <li>
 Perform reconciliations across:
 </li>
 <li>
 Bordereaux submissions
 </li>
 <li>
 Claims data
 </li>
 <li>
 Financial records
 </li>
 <li>
 Lead development of automated dashboards and reporting frameworks
 </li>
 <li>
 Ensure timely, accurate, and reliable MIS reporting for Management and Regulators
 </li>
 </ul>
 
 
 
 
 Technical Accounts Oversight
 
 <ul>
 <li>
 Oversee the full Statement of Account (SOA) lifecycle
 </li>
 <li>
 Ensure accurate booking of premiums, claims, commissions, and adjustments
 </li>
 <li>
 Validate financial integrity prior to settlement approval
 </li>
 <li>
 Coordinate with Credit Control on collections and outstanding balances
 </li>
 <li>
 Identify and resolve discrepancies impacting financial reporting and cash flow
 </li>
 </ul>
 
 
 
 
 Stakeholder Management and Coordination
 
 <ul>
 <li>
 Act as the primary operational interface between:
 </li>
 <li>
 Insurers
 </li>
 <li>
 Internal teams (Claims, TAD, Underwriting, Finance, IT)
 </li>
 <li>
 Enforce bordereaux submission timelines and compliance standards
 </li>
 <li>
 Lead operational meetings, workshops, and follow-ups
 </li>
 <li>
 Drive alignment on processes, controls, and reporting expectations
 </li>
 </ul>
 
 
 
 
 Controls, Compliance &amp; Audit
 
 <ul>
 <li>
 Design and implement operational controls across the Scheme
 </li>
 <li>
 Ensure compliance with internal policies, DAL, and regulatory requirements
 </li>
 <li>
 Maintain full audit trails and documentation for all processes
 </li>
 <li>
 Manage exceptions, breaches, and corrective actions
 </li>
 <li>
 Support Internal Audit, Risk, and Compliance reviews
 </li>
 </ul>
 
 
 
 
 Automation &amp; Transformation
 
 <ul>
 <li>
 Drive automation initiatives across Scheme operations
 </li>
 <li>
 Collaborate with IT to enhance system integration (OMS, DMS, Data Warehouse)
 </li>
 <li>
 Implement real-time dashboards and monitoring tools
 </li>
 <li>
 Reduce manual processes and improve turnaround times
 </li>
 <li>
 Support digital transformation initiatives within Operational Services
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Insurance, Business, Finance, or related field
 </li>
 <li>
 8&ndash;12 years of experience in direct insurance operations
 </li>
 <li>
 Proven experience in:
 </li>
 <li>
 Underwriting and Claims (mandatory)
 </li>
 <li>
 Reinsurance operations and Technical Accounts (preferred)
 </li>
 <li>
 Strong exposure to bordereaux management, claims governance, and financial reconciliation
 </li>
 <li>
 Experience with operational systems, data platforms, and reporting tools
 </li>
 <li>
 Experience in regulatory reporting
 </li>
 <li>
 Experience in Motor Insurance is an advantage
 </li>
 </ul>
 
 
 Competencies
 
 
 <ul>
 <li>
 
 Technical Competencies
 
 Underwriting &amp; Policy Validation
 </li>
 <li>
 Claims Management &amp; Governance
 </li>
 <li>
 Reinsurance &amp; Treaty Operations
 </li>
 <li>
 Technical Accounting &amp; SOA Management
 </li>
 <li>
 Data Analysis &amp; Reporting (Power BI / DAX preferred)
 </li>
 <li>
 
 Behavioral Competencies
 
 Strategic Thinking
 </li>
 <li>
 Analytical Ability
 </li>
 <li>
 Risk Management
 </li>
 <li>
 Decision Making
 </li>
 <li>
 Communication &amp; Stakeholder Management
 </li>
 <li>
 Accountability &amp; Ownership
 </li>
 </ul>
 
 
 Working Relationships
 
 
 <ul>
 <li>
 Internal: Claims, TAD, Underwriting, Credit Control, IT
 </li>
 <li>
 External: Insurers, Surveyors, Regulators
 </li>
 </ul>
 
 
</div>

Operations Officer

Relaks Media House

Job Title: Operations Supervisor &ndash; Spa &amp; Wellness Center | HDG Tranquil Spa &amp; WellnessJob SummaryHDG Tranquil Spa &amp; Wellness is seeking a motivated and experienced Operations Supervisor to lead daily spa operations, ensure exceptional guest experiences, and support a high-performing wellness team.If you are passionate about hospitality, wellness, and operational excellence, this is your opportunity to join a growing luxury spa environment in Muscat.You will play a key role in ensuring smooth daily operations, maintaining service quality, and supporting staff performance in a calm, customer-focused environment.Why Work With Us<ul><li>Work in a premium wellness and spa environment</li><li>Supportive and professional team culture</li><li>Opportunities for career growth into spa management</li><li>Structured operations with clear leadership support</li><li>Guest-focused luxury service standards</li></ul>Key Responsibilities<ul><li>Oversee daily spa operations and ensure smooth workflow</li><li>Supervise reception, therapists, and support staff</li><li>Maintain high standards of customer service and hygiene</li><li>Handle guest complaints and service recovery professionally</li><li>Manage staff scheduling, attendance, and shift coordination</li><li>Ensure compliance with spa policies and operational procedures</li><li>Support inventory tracking and supply management</li><li>Assist management in improving service quality and efficiency</li><li>Train and mentor junior staff members</li><li>Monitor daily performance metrics and operational reports</li></ul>Requirements<ul><li>2&ndash;5 years of experience in spa, hospitality, or wellness operations</li><li>Strong leadership and team supervision skills</li><li>Excellent communication and customer service abilities</li><li>Ability to multitask in a fast-paced environment</li><li>Professional appearance and demeanor</li><li>Basic computer and scheduling system knowledge</li><li>Experience in luxury spa or hotel operations is an advantage</li><li>Fluency in English (additional languages is a plus)</li></ul>About HDG Tranquil Spa &amp; WellnessHDG Tranquil Spa &amp; Wellness is a modern wellness destination focused on relaxation, rejuvenation, and holistic care. We aim to deliver high-quality spa experiences through professional service, premium treatments, and a peaceful environment designed for ultimate guest satisfaction.How to ApplySubmit your updated CV and a short cover note explaining your experience in spa or hospitality operations. Shortlisted candidates will be contacted for interviews.Apply today and become part of a growing wellness brand in Muscat.Pay: RO600.000 - RO900.000 per monthWork Location: In person

Operations Supervisor

MANA Gulf Operations & Trading

Field Operations AssistantAbout the RoleWe are looking for a motivated and reliable Field Operations Assistant to join our growing team at MANA Gulf Operations &amp; Trading in Salalah. This role is ideal for individuals who enjoy hands-on field work, operational support, and working in a fast-paced logistics and trading environment.If you are detail-oriented, physically active, and eager to grow your career in operations and supply chain support, this opportunity is for you.Why This Role Is a Great Opportunity<ul><li>Stable full-time employment in a growing company</li><li>Hands-on experience in real field operations and logistics</li><li>Career growth opportunities in operations and supply chain</li><li>Supportive team environment with on-the-job training</li><li>Exposure to Gulf regional operations and trading activities</li></ul>Key Responsibilities<ul><li>Assist in daily field operations and site activities</li><li>Support loading, unloading, and transportation coordination</li><li>Conduct site checks and report operational updates</li><li>Ensure tools, materials, and equipment are properly handled</li><li>Coordinate with warehouse and logistics teams</li><li>Follow safety procedures and operational guidelines at all times</li><li>Assist supervisors in task execution and field reporting</li><li>Maintain accurate records of field activities</li></ul>Requirements<ul><li>High school diploma or equivalent (preferred)</li><li>Previous experience in operations, logistics, or field work is an advantage</li><li>Ability to work outdoors and handle physical tasks</li><li>Basic communication skills in English (Arabic is a plus)</li><li>Reliable, punctual, and team-oriented attitude</li><li>Willingness to learn and adapt in a fast-paced environment</li></ul>About MANA Gulf Operations &amp; TradingMANA Gulf Operations &amp; Trading is a growing regional company engaged in operational support, logistics coordination, and trading activities across the GCC. We focus on delivering reliable services through efficiency, teamwork, and operational excellence.We are committed to building a strong workforce and providing opportunities for career development in the Gulf region.Apply NowIf you are ready to build your career in field operations, we encourage you to apply today. Join a company where your work makes a real impact every day.Apply now and become part of MANA Gulf Operations &amp; TradingPay: RO220.000 - RO400.000 per monthWork Location: In person

Field Operations Assistant

Tatra Group

Job Opportunity: Industrial Operations DirectorLocation: Sohar, Oman Company: Tatra GroupAbout UsTatra Group is a leading industrial enterprise specializing in manufacturing, logistics, and large-scale operations. With a strong presence in Sohar, we are committed to driving efficiency, innovation, and sustainable growth across our industrial portfolio. As we expand, we are seeking a strategic leader to oversee and optimize our operations.Role OverviewWe are looking for an Industrial Operations Director to lead and manage our operational framework. This role requires a seasoned professional with expertise in industrial management, production processes, and supply chain optimization. You will be responsible for ensuring operational excellence, driving performance, and supporting Tatra Group&rsquo;s long-term growth objectives.Key Responsibilities<ul><li>Develop and implement industrial operations strategies aligned with company goals.</li><li>Oversee production, logistics, and maintenance activities across facilities.</li><li>Ensure compliance with safety standards, environmental regulations, and industry best practices.</li><li>Collaborate with executive leadership to support strategic initiatives.</li><li>Monitor KPIs and operational performance, providing insights for improvement.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Lead and mentor operations teams, fostering accountability and excellence.</li><li>Drive innovation and continuous improvement across operational processes.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Industrial Engineering, Operations Management, Business Administration, or related field.</li><li>10+ years of experience in industrial operations, with at least 5 years in a senior leadership role.</li><li>Strong knowledge of manufacturing processes, logistics systems, and regulatory compliance.</li><li>Proven track record of managing complex operations and delivering results.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, multicultural environment.</li></ul>Why Join Us?<ul><li>Lead operations at one of Oman&rsquo;s premier industrial companies.</li><li>Play a key role in shaping Tatra Group&rsquo;s growth and success.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and professional development.</li><li>Collaborative and mission-driven work culture.</li></ul>Job Type: Full-timePay: Up to RO2,500.000 per monthWork Location: In person

Industrial Operations Director

Blue Sea Facilities & Marine Services LLC

Job Title: Marine Operations CoordinatorBuild Your Career in Marine OperationsBlue Sea Facilities &amp; Marine Services LLC is seeking a Marine Operations Coordinator to support daily vessel operations, port coordination, and logistics activities. This role is ideal for candidates who thrive in fast-paced environments and want to grow in the marine, offshore, and logistics industry.If you have strong organizational skills, attention to detail, and experience in marine or logistics coordination, we want to hear from you.Key Responsibilities<ul><li>Coordinate vessel schedules, port calls, and marine logistics operations</li><li>Liaise with port authorities, agents, and service providers</li><li>Monitor vessel movements and ensure timely operational updates</li><li>Prepare and maintain operational reports and documentation</li><li>Support crew logistics, including transport and accommodation arrangements</li><li>Ensure compliance with local maritime regulations and company procedures</li><li>Handle day-to-day coordination of offshore and onshore activities</li><li>Resolve operational issues quickly and efficiently</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Maritime Studies, Logistics, Business, or related field (preferred)</li><li>2&ndash;5 years of experience in marine operations, shipping, or logistics coordination</li><li>Knowledge of port operations and vessel documentation</li><li>Strong communication and coordination skills</li><li>Proficiency in Microsoft Office (Excel, Word, Outlook)</li><li>Ability to work under pressure and manage multiple tasks</li><li>Fluent in English (additional languages are an advantage)</li></ul>About the CompanyBlue Sea Facilities &amp; Marine Services LLC is a growing service provider in Oman, delivering integrated solutions across marine operations, facilities management, and logistics support. We partner with local and international clients to provide reliable, efficient, and safety-focused services.Why Join Us?<ul><li>Work with a dynamic and expanding marine services company</li><li>Exposure to diverse marine and offshore operations</li><li>Opportunities for career advancement and skill development</li><li>Collaborative and team-oriented culture</li></ul>Apply NowReady to take the next step in your marine career? Submit your application today and join a company that values professionalism, growth, and operational excellence.Pay: RO900.000 - RO1,500.000 per monthWork Location: In person

Marine Operations Coordinator

Maxell Bajio LLC

IT Operations Director | Maxell Bajio LLCLocation: Sur Corniche Road, Commercial District, Sur, OmanAbout the Role Maxell Bajio LLC is seeking a high-caliber IT Operations Director to spearhead our technology department at our Sur headquarters. This is a strategic leadership position responsible for the design, management, and security of our entire technical infrastructure. You will ensure that our IT operations are seamless, scalable, and aligned with our long-term commercial objectives.Core Responsibilities<ul><li>Infrastructure Oversight: Manage all IT systems, servers, and network operations to ensure 100% business continuity.</li><li>Strategic Planning: Develop and execute the annual IT roadmap and manage the departmental budget (CAPEX/OPEX).</li><li>Cybersecurity: Lead the implementation of advanced security protocols and disaster recovery plans.</li><li>Team Leadership: Direct and mentor the technical support and engineering teams to maintain high performance.</li><li>Compliance: Ensure all digital operations meet local regulations and international standards.</li></ul>What We&rsquo;re Looking For<ul><li>10+ years of progressive IT experience, with at least 5 years in a senior leadership role.</li><li>Deep expertise in enterprise-level infrastructure and cloud integrations.</li><li>Proven ability to lead large-scale digital transformation projects.</li><li>Excellent communication skills for stakeholder engagement.</li></ul>Pay: RO4,100.000 per monthWork Location: In person

IT Operations Director

Explore 366+ Operations in Oman this May. Find roles across top companies and apply now to boost your career.