operations manager

head of sales

operation executive

operations executive

production manager

operations lead

Huspy

Join to apply for the Business Operations Lead - Growth role at Huspy The Story So Far: We're Building a Global Brand in Real Estate Huspy is one of the leading property technology companies in EMEA. Launched in 2020, we now operate in multiple cities across the UAE and Spain, expanding into Saudi Arabia and 3 more European markets by 2026. Today, we own the largest portion of the UAE mortgage market and are one of the fastest-growing players in every European city we've entered. We've raised over $140 million (Series A and Series B) from the world's top investors, including Sequoia Capital and Balderton Capital, to reshape the homebuying journey through powerful technology and agent-first tools. We've built a SuperApp that empowers real estate agents and mortgage brokers, bringing cutting edge technology to one of the world's most traditional industries. We're transforming how property transactions happen - faster, smarter, and better for everyone. We're not slowing down. The question is: will you be part of what's next? The Main Event: What You'll Drive, Build, and Own Strategy & Ownership <ul> <li>Identify, prioritize, and lead high-impact growth initiatives across the customer journey</li> <li>Define success metrics and performance frameworks for key business funnels (buyer, referral, repeat buyer, etc.)</li> <li>Build business cases, set hypotheses, and drive experimentation to unlock new growth levers</li> </ul> Execution & Cross-functional Leadership <ul> <li>Work closely with CRM, Product, Data, and Marketing teams to translate insights into actionable programs</li> <li>Manage project delivery end-to-end - from ideation and stakeholder alignment to rollout and reporting</li> <li>Ensure consistent tracking and visibility of impact through dashboards and executive reporting</li> </ul> Analytics & Continuous Improvement <ul> <li>Analyze funnel data to identify bottlenecks and recommend improvements</li> <li>Measure impact of initiatives through A/B testing, cohort analysis, and performance reporting</li> <li>Continuously iterate on strategies to improve conversion, referral, and retention metrics</li> </ul> The Perfect Match: What It Takes to Succeed at Huspy <ul> <li>4-8 years of experience in strategy consulting, growth operations, or business operations in a startup or tech environment</li> <li>Strong analytical and problem-solving skills - comfortable with funnel metrics, dashboards, and data driven decision making</li> <li>Proven ability to lead cross functional projects and deliver measurable outcomes</li> <li>Experience working with CRM, data, and product teams to drive performance</li> <li>Excellent communication and stakeholder management skills</li> <li>A bias for action - you're as comfortable building a strategy deck as you are jumping into the data or a project sprint</li> </ul> What Will Make You Stand Out <ul> <li>Exposure to real estate, fintech, or consumer marketplaces</li> <li>Working knowledge of tools like Salesforce, Coefficient, Zapier and BI tools</li> <li>Experience in scaling referral or retention programs</li> </ul> Why Join Huspy <ul> <li>Be part of a fast scaling startup redefining the home buying experience in MENA</li> <li>Work with high performing teams that value autonomy, data driven decision making, and impact</li> <li>Opportunity to drive end to end ownership of projects that shape Huspy's growth trajectory</li> </ul> Seniority level Mid-Senior level Employment type Full time Job function Management and Manufacturing

Business Operations Lead - Growth

Esqyre

About EsqyreEsqyre is revolutionizing luxury mobility by connecting High-Net-Worth Individuals with the world&rsquo;s most exclusive assets ranging from hypercars to superyachts delivering frictionless, flawless, and five-star service standards at every touchpoint.The RoleAs the Operations &amp; Quality Lead, you will be the driving force behind the flawless execution of our luxury service promise. You will be responsible for upholding the integrity of every asset and booking, enforcing a zero-defect standard, and protecting client trust through meticulous attention to detail and decisive escalation management.What You&rsquo;ll DoQuality Assurance &amp; Vetting<ul><li>Personally conduct detailed inspections on all local fleet assets using a 50-point checklist</li><li>Manage remote vetting protocols (including live video audits) for international partners</li><li>Ensure absolute compliance with strict service quality and safety standards</li></ul>Incident Command<ul><li>Act as the primary escalation point for all high-priority operational issues, including incidents, delays, and client disputes</li><li>Lead rapid, effective resolution and conduct incident post-mortem reviews</li></ul>Client Onboarding &amp; Success<ul><li>Deliver an exceptional &ldquo;White Glove&rdquo; onboarding and training experience for new corporate clients</li><li>Oversee account activation and engagement, ensuring seamless client transitions</li></ul>Vendor &amp; Partner Management<ul><li>Enforce Service Level Agreements (SLAs) on cleanliness, punctuality, and operational excellence with a global supplier network</li><li>Conduct regular performance reviews and escalate vendor issues proactively</li></ul>Process Excellence<ul><li>Build, document, and refine all Standard Operating Procedures (SOPs) for operational workflows</li><li>Champion process improvement projects to raise efficiency and reduce error rates</li></ul>Required Experience &amp; Skills<ul><li>Valid UAE driving license (mandatory)</li><li>3+ years in operations, logistics, or quality management, preferably within luxury hospitality, mobility, or service environments</li><li>Bachelor&rsquo;s degree in Hospitality, Logistics, Business, or equivalent practical experience</li><li>Experience with logistics management systems, booking/dispatch software, and fleet tracking tools</li><li>Proficiency in customer support platforms (ticketing, live chat); advanced spreadsheet/documentation skills</li><li>Exceptional organization, composure under stress, and a bias for proactive problem-solving</li><li>Impeccable written and verbal English communication</li><li>Willingness to be on-call and manage critical escalation outside standard hours</li></ul>Preferred<ul><li>Prior experience in five-star hospitality, luxury automotive, or premium asset management</li><li>Track record of building and elevating operational SOPs in a high-growth environment</li><li>Experience vetting and managing international supplier networks</li></ul>What We Offer<ul><li>Salary: AED 5,000&ndash;8,000 per month (all-inclusive, based on experience)</li><li>Be the operational backbone of a rapidly scaling luxury mobility brand</li><li>Opportunity for career progression in operations, quality assurance, or general management</li><li>Collaborative, high-performance team culture</li></ul>Esqyre is an equal opportunity employer. All personal information is processed in accordance with our Candidate Privacy Notice.Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,500.00 per monthApplication Question(s):<ul><li>Available for Immediate Joining?</li><li>Are you comfortable being on-call and managing high-pressure incidents 24/7?</li><li>Do you have experience preparing or auditing Standard Operating Procedures (SOPs) for operations?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Logistics: 3 years (Required)</li><li>Operations: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>Drivers License (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Operations & Quality Lead

Peergrowth Consultancy Co.

A pharmaceutical consultancy firm in Dubai is seeking a Warehouse Manager to oversee operations in compliance with GMP standards. The role includes managing inventory, supervising warehouse staff, and coordinating with production and quality assurance teams. Ideal candidates should have a Bachelor's degree in Pharmacy and significant experience in warehouse management within the pharmaceutical industry. This position offers competitive remuneration and professional growth opportunities.

Pharma GMP Warehouse Operations Lead

Parker Connect

A leading retail company in Dubai seeks an experienced Operations Manager to oversee day-to-day operations of multiple stores. The ideal candidate will have a strong background in the furniture industry, proven leadership skills, and the ability to drive sales while maintaining high customer service standards. This position offers a unique opportunity to implement operational strategies and optimize store performance in a dynamic environment.

Regional Operations Lead - 8-10 Stores, Sales & Service

IEX Recreational Playground

Key Responsibilities:Shift Leadership &amp; Floor Management<ul><li>Conduct pre-shift (morning) and closing briefings to align team members with daily goals, updates, and SOP reminders (e.g. promotions, VIP guests, maintenance issues, hygiene checks).</li><li>Assign specific roles and responsibilities to staff, ensuring proper rotation and fair workload distribution.</li><li>Monitor floor conditions during the shift and proactively reallocate staff if traffic levels or priorities shift.</li><li>Lead by example by being actively present during peak hours and transitions.</li></ul>Staff Performance Monitoring &amp; Coaching<ul><li>Observe team members throughout the day to assess professional behavior, engagement, and task execution.</li><li>Provide on-the-spot coaching and feedback when performance issues arise (e.g. slow guest handling, weak upselling, inattentiveness).</li><li>Escalate serious concerns or disciplinary issues to the Operations Manager with clear context and documentation.</li><li>Recognize and encourage top-performing team members to boost morale and productivity.</li></ul><ul><li>Guest Interaction &amp; Issue Resolution</li><li>Act as the first point of escalation for guest complaints, feedback, or special requests.</li><li>Resolve real-time concerns efficiently and with empathy, keeping guest satisfaction at the core.</li><li>Report VIP visits or sensitive situations (e.g. guest injury, lost items) to the Operations Manager immediately.</li><li>Help the team recover service during delays, technical issues, or sudden crowding.</li></ul><ul><li>Operational, Safety &amp; Compliance Support</li><li>Support the execution of daily and weekly stock checks in your assigned zone (e.g. caf&eacute; stock, gallery props, merchandise).</li><li>Ensure your zone adheres to all safety and cleanliness standards (e.g. hazard signage, team hygiene, clear pathways).</li><li>Enforce compliance with UAE food safety, hygiene, and municipality regulations (e.g. staff hygiene checks, food storage procedures, temperature logs, waste segregation).</li><li>Conduct checklist reviews with the team (opening, closing, safety, hygiene) to ensure standards are consistently met.</li><li>Participate in regular safety drills, equipment checks, and operational readiness routines.</li><li>Maintain proper documentation, including hygiene records, cleaning checklists, and compliance logs, ready for audit.</li><li>Keep logs or handover notes updated for the next shift or department handover.</li></ul><ul><li>Scheduling &amp; Compliance</li><li>Support staff scheduling in line with UAE labor guidelines (e.g. maximum working hours, mandatory breaks, weekly days off).</li><li>Align roster planning with operational needs, peak hours, and forecasted visitor traffic.</li><li>Ensure adequate coverage across all functions without overburdening team members.</li><li>Assist the Assistant Operations Manager in monitoring attendance, punctuality, and leave requests.</li></ul><ul><li>Incident Reporting &amp; Escalation</li><li>Document all incidents (e.g. guest injury, staff accidents, technical failures, safety violations) using the standard reporting system.</li><li>Ensure reports are complete, accurate, and submitted promptly.</li><li>Trigger automated escalation of incident reports to the designated manager(s) and senior management via the communication system.</li><li>Follow up on pending incidents and corrective actions, ensuring accountability and timely resolution.</li></ul><ul><li>Operational Performance Contribution</li><li>Provide shift-level data, observations, and reports to assist with monthly operational performance reviews.</li><li>Highlight recurring issues, staff performance trends, and guest feedback to support management in analysis.</li><li>Recommend improvements to processes, staffing, or training based on recurring shift challenges.</li><li>Ensure all checklists, logs, and compliance documents are properly filed for inclusion in monthly audits and operational analysis.</li></ul>Job Type: Full-time

Operations Team Lead -Entertainment

Publicis Groupe Middle East

Overview Role and Responsibilities <ul> <li>Booking of media plan campaigns</li> <li>Preparing MRF's and other material requirements</li> <li>Ensure Vouching of bookings on time and reconciling of monthly spends vs media plans vs final reports</li> <li>Ensure billing timelines across clients</li> <li>Investigating and resolving (or escalating) any media vendor or client invoicing issues</li> <li>PO reconciliation</li> <li>Pulling of data for competitive reports</li> </ul> Additional Information R-3385F-3818

Media Operations & Billing Lead

INDEX Holding LLC

A leading HR solutions provider in Dubai seeks an experienced HR Administration Executive to manage HR processes, ensuring compliance with UAE labor laws. The ideal candidate will have at least 5 years of experience in HR and proficiency in HRMS and Microsoft Office. Responsibilities include overseeing HR databases, managing attendance and payroll, and supporting employee relations. This full-time position offers a dynamic work environment for a proactive and organized individual.

HR Operations & Compliance Lead

Explore 3963+ Operations lead in Dubai this November. Find roles across top companies and apply now to boost your career.