project manager

fleet coordinator

operations manager

project coordinator

team leader

operations lead

VIRTUAL SECURITY LAB CYBER RISK MANAGEMENT SERVICES L.L.C

This role leads DevOps engineers, SRE engineers, and IT Help Desk, combining deep technical expertise in infrastructure, reliability, and support operations with strong leadership to drive operational excellence in a cybersecurity-focused environment. Based in Dubai, UAE, you will oversee hybrid cloud (AWS/on-prem) systems, ensure high availability, and mentor teams on security best practices.Key Responsibilities<ul><li>Lead and mentor DevOps, SRE, and IT Help Desk, managing 5 engineers/technicians across infrastructure automation, reliability engineering, and end-user support.</li><li>Architect and oversee hybrid infrastructure including AWS EKS/EC2, Kubernetes clusters (on-prem/EKS), networking, CICD pipelines (GitHub Actions/ArgoCD), and observability (Prometheus, Grafana, Loki).</li><li>Drive SRE practices: define SLOs/SLIs, incident response, postmortems, disaster recovery, cost optimization, and DevSecOps (RBAC, secrets management, vulnerability scanning).</li><li>Supervise IT support operations: ticketing (Jira/ServiceNow), user onboarding/offboarding, hardware/software troubleshooting (macOS/Windows), asset management, and security policy enforcement.​</li><li>Collaborate with stakeholders to align engineering with business goals, conduct performance reviews, hire talents, and foster a culture of reliability and security.</li><li>Implement automation with Terraform/Ansible, harden systems (SELinux, firewalls, TLS), and ensure compliance in a high-availability, cybersecurity context.</li></ul>Your Skills and Experience<ul><li>10+ years in DevOps/SRE/Infrastructure; Kubernetes EKS expertise; AWS (VPC, IAM, EKS); IaC (Ter.raform); CICD; Linux/networking; observability tools.</li><li>3+ years managing engineering/support teams; Mentoring, hiring, performance management; Incident leadership and postmortems.</li><li>Ticketing/ITSM; User account management; Basic hardware troubleshooting (macOS/Windows).</li><li>Bachelor's in Computer Science or related; strong English/Vietnamese communication.</li><li>Willingness for on-call oversight and 24/7 system reliability.</li></ul>Nice-to-Have<ul><li>Redis/Kafka at scale, Service meshes (Istio), Google Workspace/MDM, Compliance frameworks.</li></ul>Job Type: Full-timePay: Up to AED36,000.00 per month

Platform Operations Lead

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Now operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 As part of our commitment to complying with national labor laws and applicable legislations in the United Arab Emirates, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
 
 
 Key job responsibilities
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for associates.
 
 
 Continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M and 5S audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience managing teams
 </li>
 <li>
 Experience with planning, performance metrics, and process improvement
 </li>
 <li>
 - UAE National with Family Book
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 - Experience in logistics
 </li>
 <li>
 - Experience with data analysis
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3180540
</div>

Operations Executive - UAE National, Amazon Now, UFG

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. Being an Operations Lead/Supervisor gives you the chance to see how all the different parts of operations work and play a role in making sure everything runs smoothly.
 
 
You&rsquo;ll be the first point of contact for team members during their shift and help them follow the processes that your managers have put in place. This is a hands-on role, which will give you experience in using the tools and systems that make our operations successful.
 
 
Key job responsibilities 
Measure and monitor workflows, track onsite performance, and provide important shift information to frontline management to ensure operational excellence across shifts
 
Support and train employees to deliver great service and supervise them in their daily tasks
 
Support the Shift/Area Manager with projects to improve processes, cultivate a safe working environment, and increase workforce engagement
 
Work with other departments to find solutions to address common issues or support needs in areas of key performance
 
Use data analysis to identify ways to optimise safety, quality and productivity
 
 
A day in the life 
As an Operations Lead/Supervisor, you&rsquo;ll be based in one of our operational sites. You&rsquo;ll support your Shift/Area Manager to carry out the plan for the shift. That will involve helping with pre-shift meetings with your team and monitoring procedures to make sure everyone is following safety rules, quality processes, and the priority plan for the day.
 
 
You&rsquo;ll escalate any issues you spot to your manager, but sometimes you&rsquo;ll be the most senior person on shift and will give people the direction they need to complete their tasks. At other times, you&rsquo;ll support your Shift/Area Manager in planning shifts to make sure you have enough team members working during peak times.
<h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>High school or equivalent diploma</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Experience in English-language communication skills, both written and verbal</li><li>Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics</li><li>Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li><li>UAE National with Family Book</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Knowledge of Lean, Six Sigma and Kaizen techniques</li><li>Experience with data and analysis tools including Microsoft Excel and SQL</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operation Lead - UAE National, Operations

VaporVM

<div><div><div>Date Posted:</div>
23 February, 2026</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VAPORVM IT SERVICES DMCC</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2>
<div>Responsible for managing and optimizing endpoint, mobile, and IoT security systems, ensuring continuous protection and compliance across the managed services environment. This role oversees operational excellence, threat remediation, and technology integration under the Devices &amp; Telco Security Tower.
<h3 class="jobSectionHeader">
Key Responsibilities</h3>

&ndash; Lead configuration and policy tuning for endpoint protection and EDR tools (Matrix42, SentinelOne) to meet operational KPIs.

&ndash; Manage IoT device security onboarding, ensuring adherence to network segmentation and identity-based access controls.

&ndash; Perform advanced threat analysis and coordinate with SOC and infrastructure teams to resolve endpoint-related incidents.

&ndash; Conduct vulnerability scanning, device compliance audits, and root-cause analysis of recurring issues.

&ndash; Maintain endpoint protection baselines, patch automation policies, and data protection standards across the device landscape.

&ndash; Develop and review Standard Operating Procedures (SOPs) and operational documentation.

&ndash; Lead coordination with internal and external stakeholders during incident response and change management processes.

&ndash; Mentor junior engineers and specialists to ensure consistency and quality across the device security operations.

<h3 class="jobSectionHeader">Shift Coverage</h3>

8&times;5 operational coverage (morning and evening shifts) with on-call rotation for P1 and P2 incidents.
<h3 class="jobSectionHeader">
Required Qualifications</h3>

&ndash; Bachelor&rsquo;s degree in Cybersecurity, Computer Science, or related discipline.

&ndash; Minimum of 5 years&rsquo; experience in endpoint, mobile, or IoT device security operations within managed or telecom environments.

&ndash; Strong understanding of EDR, MDM, and IoT device onboarding and monitoring practices.

&ndash; Proficiency in security incident handling and forensic triage for endpoint-related incidents.

<h3 class="jobSectionHeader">Preferred Certifications</h3>

&ndash; Matrix42 Certified Professional or SentinelOne Advanced Threat Analyst.

&ndash; CISSP, CISM, or equivalent governance certification preferred.

&ndash; ISO 27001 Implementer or equivalent audit readiness credential.

<h3 class="jobSectionHeader">Reporting Line</h3>

Reports to Devices &amp; Telco Security Tower Lead.
<h3 class="jobSectionHeader">
Tools &amp; Platforms</h3>

Matrix42, SentinelOne, IoT management interfaces, device compliance dashboards, endpoint visibility and monitoring tools.</div></div>

Device and Telco security

MENA Assistance (MENAA)

The Role
 About The Role This role is advertised under MENA Assistance but operates at parent company MMC Group level. MMC Group is a founder-led, medium-sized and scaling group operating across automotive services, technology, and media, with multiple operating companies and locations. We are hiring a Head of People Operations to lead and deliver the Group’s people function, strengthening structure, consistency, and resilience as the organisation continues to grow. This is a hands-on leadership role for an experienced people operations professional who enjoys owning execution and evolving practical people operations within a dynamic, founder-led environment. This role owns delivery of people operations end-to-end and is accountable for both process and outcomes. Key Responsibilities: - Own and manage people operations across the Group - Manage contracts, visas, compliance, onboarding, probation, and exits - Lead recruitment delivery, ensuring roles are clearly defined and hiring is structured - Oversee employee relations and performance management - Draft, maintain, and enforce HR policies and people-related SOPs - Design and maintain clear organisational structures and reporting lines - Build organisational resilience through clear structure, documentation, and well-defined processes - Manage salary structures, reviews, promotions, and role changes
 
Requirements
 <ul>
<li>Minimum 8 years’ experience in HR / People Operations - Proven end-to-end ownership in a founder-led, SME, or fast-scaling organisation - Strong working knowledge of UAE labour law and visa processes - Practical, structured, and execution-focused approach - Bachelor’s degree in Human Resources, Business Administration, or a related discipline - CIPD qualification (Level 5 or Level 7), or similar, is preferred</li>
</ul>
About the company
 We are the regions leading provider of innovative motorist support solutions that contribute to positive vehicle ownership experiences. Our services help to create unforgettable customer experiences which in turn forge strong connections and relationships between Consumer and Brand.

Head of People Operations

talabat

<div>
 When you think of food delivery in the MENA region, we&rsquo;d be pretty surprised if talabat didn&rsquo;t pop into your mind first! Since delivering our first order in Kuwait in 2004, we&rsquo;ve grown quite a lot over the past 17 years.
 
 
 Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
 
 
 Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
 
 
 As talabat continues to grow and keep ahead of the curve we have launched our very own end-end grocery service across the MENA region: tMart
 
 
 
 Job Description
 
 
 
 The Operations Manager at Tmart is a critical leadership role responsible for overseeing and optimizing the daily operational activities of the company, ensuring efficiency, quality, and cost-effectiveness across all departments. This role involves managing teams, streamlining processes, and implementing strategies that align with Tmart's overall business objectives and growth trajectory. The ideal candidate is a strategic thinker with proven experience in operations management, strong leadership skills, and a commitment to continuous improvement.
 
 
 Key Responsibilities
 
 
 Operational Oversight and Process Optimization.
 
 
 <ul>
 <li>
 Design, implement, and monitor operational processes and procedures to maximize efficiency, productivity, and service quality.
 </li>
 <li>
 Oversee day-to-day business operations across various departments (e.g., supply chain, logistics, fulfillment, customer service).
 </li>
 <li>
 Identify bottlenecks and areas for improvement, developing and executing action plans to resolve operational challenges.
 </li>
 <li>
 Ensure all operations comply with relevant legal, regulatory, and internal policy requirements.
 </li>
 <li>
 Manage operational budgets, track expenditures, and implement cost-control measures without compromising quality.
 
 
 </li>
 </ul>
 Team Leadership and Management
 
 
 <ul>
 <li>
 Lead, mentor, and manage a diverse team of operations staff, fostering a culture of accountability, collaboration, and high performance.
 </li>
 <li>
 Conduct performance reviews, set clear goals, and provide ongoing coaching and professional development opportunities.
 </li>
 <li>
 Manage staffing levels, including recruitment, training, and scheduling, to meet operational demands effectively.
 </li>
 <li>
 Promote a safe and positive work environment.
 
 
 </li>
 </ul>
 Strategy and Planning
 
 
 <ul>
 <li>
 Contribute to the development and execution of Tmart's strategic operational goals.
 </li>
 <li>
 Develop and maintain key performance indicators (KPIs) and operational metrics to track performance and inform decision-making.
 </li>
 <li>
 Prepare and present regular reports on operational performance, risks, and strategic initiatives to senior management.
 </li>
 <li>
 Coordinate with other department heads (e.g., Sales, Finance, Technology) to ensure seamless cross-functional operations.
 
 
 </li>
 </ul>
 Technology and System Management
 
 
 <ul>
 <li>
 Evaluate and manage operational technology systems (e.g., ERP, inventory management systems) to ensure they effectively support business needs.
 </li>
 <li>
 Drive the adoption of new technologies and digital tools to enhance operational capabilities.
 </li>
 <li>
 Ensure data integrity and security within operational systems.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field. A Master's degree is a plus.
 </li>
 <li>
 Minimum of 5-7 years of progressive experience in operations management, preferably within the retail, e-commerce, or fast-paced logistics sectors.
 </li>
 <li>
 Proven track record of improving operational efficiency and implementing successful process improvements.
 </li>
 <li>
 Strong financial acumen with experience managing departmental budgets and controlling costs.
 </li>
 <li>
 Exceptional leadership, people management, and team-building skills.
 </li>
 <li>
 Excellent analytical, problem-solving, and decision-making abilities.
 </li>
 <li>
 Proficiency in using operational software, ERP systems, and data analysis tools.
 </li>
 <li>
 Superior written and verbal communication and presentation skills.
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Certification in Operational Excellence (e.g., Lean Six Sigma).
 </li>
 <li>
 Experience managing geographically dispersed teams or multi-site operations.
 </li>
 <li>
 Familiarity with regulatory frameworks relevant to Tmart&rsquo;s industry.
 </li>
 </ul>
</div>

Manager Area Operations

Deliveroo

<div><h2 class="jobSectionHeader">Operations Specialist</h2>
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo&rsquo;s marketplace&mdash;shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand&mdash;this is the team for you.
We&rsquo;re looking for an Operations Specialist to join our Dubai team. In this leadership role, you&rsquo;ll act as the operational lead for a cluster of grocery and retail sites, driving performance and managing a team of field associates to deliver exceptional results across the UAE.
Get to know our Operations team &mdash; what drives us, how we work, and what you can expect.<h3 class="jobSectionHeader">
What You&rsquo;ll Be Doing</h3>
You&rsquo;ll be joining the Grocery Field Operations team. Building on our core operational foundations, you will focus on managing multiple sites through a team of Senior Operations Associates, ensuring excellence in every order we fulfil.
Here&rsquo;s what your day-to-day might look like:<ul><li>
Cluster &amp; Team Leadership: Oversee multiple grocery sites, mentoring a team of associates and senior associates. You&rsquo;ll conduct performance reviews and build team capability through structured field coaching.</li><li>
Performance Optimisation: Analyse key KPIs like B10s (picking time), picking accuracy, and rejection rates. You'll identify performance gaps and implement data-driven action plans to bring sites back on track.</li><li>
Operational Audits: Conduct regular store walkthroughs to ensure strict adherence to our Standard Operating Procedures (SOPs) and quality standards.</li><li>
Stakeholder Management: Act as the primary point of contact for partner management teams, collaborating cross-functionally with Supply Chain and Central Ops to resolve escalations.</li><li>
Strategic Reporting: Consolidate cluster-level insights for Weekly and Monthly Business Reviews (WBR/MBR), presenting performance data and strategic recommendations to Regional Managers.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Need to Thrive</h3>
Essential<ul><li>
Multi-Site Leadership: Significant experience (3&ndash;4 years) in grocery, retail, or last-mile operations, with a proven track record of managing teams and multiple locations.</li><li>
Analytical Rigour: Strong understanding of grocery metrics (B10s, IUNS, rejections) and the ability to interpret complex dashboards to drive operational changes.</li><li>
Stakeholder Influence: Excellent communication skills with the ability to manage relationships with both on-ground store staff and senior central leadership.</li><li>
Technical Proficiency: Proficient in using mobile/tablet applications and operational reporting tools to track live performance.</li><li>
Mobility: A valid UAE driving licence and access to your own transport are essential for this field-based leadership role.</li></ul>
Nice to Have<ul><li>
Experience in scaling new store launches or &quot;dark store&quot; operations in the Middle East.</li><li>
Project management experience in a high-growth tech or e-commerce environment.</li></ul><h3 class="jobSectionHeader">
Why Join Us?</h3>
At Deliveroo, you&rsquo;ll do work that matters, solving real-world problems in a three-sided marketplace that&rsquo;s constantly evolving. We&rsquo;re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine&mdash;our interview typically includes 3-4 stages. Find more about how we hire here.<h3 class="jobSectionHeader">
Our Global Structure</h3>
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we&rsquo;re unlocking new possibilities as one global team.<h3 class="jobSectionHeader">
Diversity, Equity and Inclusion</h3>
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We&rsquo;re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we&rsquo;ll be happy to help ensure you have a fair and equitable experience.
If you&rsquo;re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we&rsquo;d love to hear from you!</div>

Operations Specialist Grocery

Explore 3234+ Operations lead in Dubai this February. Find roles across top companies and apply now to boost your career.