project manager

sales coordinator

project coordinator

operations manager

operations coordinator

operations lead

Bateel International

<div>
 
 
 Operations Lead &ndash; Last Mile Experience
 
 
 
 Reports to Ecommerce Manager
 
 
 
 
 
 
 Job Purpose:
 
 
 
 To manage and execute Bateel&rsquo;s last-mile delivery operations across UAE, KSA, and international markets, ensuring on-time delivery, store-fulfillment efficiency, and exceptional customer experience.
 
 
 
 
 This role focuses on daily operational execution, coordinating with stores, warehouses, carriers, and customer service teams to ensure seamless delivery aligned with Bateel&rsquo;s luxury brand positioning.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 
 
 Operational Delivery Excellence
 
 
 <ul>
 <li>
 Oversee daily last-mile deliveries across UAE, KSA, and international orders.
 </li>
 <li>
 Ensure stock accuracy across all websites and synchronize real-time data between Magento, Navision, Carriyo, and stores.
 </li>
 <li>
 Manage stock allocation and visibility to optimize inventory usage and avoid delivery delays.
 </li>
 <li>
 Continuously optimize delivery routes and carrier allocation to ensure the fastest and most cost-effective delivery options for customers.
 </li>
 <li>
 Understand carrier charges versus available delivery methods on the website to ensure the best balance of speed, cost, and customer experience.
 </li>
 <li>
 Monitor order flows from Magento and Carriyo, ensuring SLA compliance for 1-hour, same-day, and next-day deliveries.
 </li>
 <li>
 Track delivery statuses, resolve escalations, and proactively manage exceptions.
 </li>
 <li>
 Coordinate with warehouse and store teams for store-fulfillment orders to enable faster delivery.
 </li>
 </ul>
 
 
 Carrier &amp; Partner Coordination
 
 
 <ul>
 <li>
 Act as the
 
 primary operational point of contact
 
 for last-mile partners (e.g., Aramex, DHL, Careem etc.).
 </li>
 <li>
 Manage day-to-day delivery escalations and service issues.
 </li>
 <li>
 Report recurring carrier performance concerns the E-commerce Manager for SLA discussions.
 </li>
 </ul>
 
 
 Customer Experience Support
 
 
 <ul>
 <li>
 Collaborate with Customer Service and CRM teams to resolve delivery-related complaints.
 </li>
 <li>
 Ensure luxury-standard packaging and handover procedures are maintained.
 </li>
 <li>
 Support loyalty programs where faster delivery enhances the customer experience.
 </li>
 </ul>
 
 
 Reporting &amp; Performance Tracking
 
 
 
 Prepare daily, weekly, and monthly reports on:
 
 <ul>
 <li>
 On-time delivery rate
 </li>
 <li>
 First-attempt delivery success
 </li>
 <li>
 Failed deliveries &amp; root causes
 </li>
 <li>
 Carrier performance KPIs
 </li>
 <li>
 Store-fulfillment contribution
 </li>
 <li>
 Highlight
 
 process gaps
 
 and work with the E-commerce Manager to drive continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 Lives and Advocates the Bateel Values:
 
 
 <ul>
 <li>
 Quality
 </li>
 <li>
 Innovation
 </li>
 <li>
 Authenticity
 </li>
 <li>
 Integrity
 </li>
 </ul>
 
 
 
 
 
 Experience requirement:
 
 
 
 
 Minimum Experience
 
 
 <ul>
 <li>
 5+ years in e-commerce operations, logistics, omni-channel operations, or last-mile fulfillment.
 </li>
 <li>
 Hands-on experience with order processing, stock control, and carrier coordination.
 </li>
 <li>
 Exposure to Magento, Carriyo, Navision, or similar systems preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong operational execution and attention to detail.
 </li>
 <li>
 Ability to coordinate multiple stakeholders across stores, warehouse, carriers, and customer service.
 </li>
 <li>
 Familiarity with SOP-driven processes and compliance requirements.
 </li>
 <li>
 Basic reporting and KPI tracking skills; Power BI knowledge is a plus.
 </li>
 <li>
 Excellent written and spoken English; Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 **Due to the bulk applications we are receiving ONLY SHORTLISTED CANDIDATES for interview will be contacted.
 
</div>

Operations Lead – Last Mile Experience

Ramfoam Containers Manufacturing LLC

About Us and More About the RoleRamfoam Containers Manufacturing LLC is an ISO 9001, 14001 &amp; 45001 certified, leading manufacturing firm based in Dubai, UAE, renowned for our commitment to quality and innovation in the bespoke protective packaging industry.As a recognized market leader in our field, we are dedicated to fostering a workplace culture that promotes growth, collaboration, and excellence. As we continue to expand, we are looking to massively enhance our marketing presence and engage more effectively and proactively with our target audience.Position OverviewThe Operations Coordinator / Lead will act as the central link between all business functions, ensuring seamless execution of the company&rsquo;s end-to-end operations. This role is designed to take ownership of the entire business cycle &mdash; from sales support, order management, design coordination, production planning, procurement, quality assurance, to final dispatch and delivery.The purpose of this position is not only to manage daily operational tasks but also to strategically align resources, people, and processes with the company&rsquo;s growth objectives. The role requires ensuring that every client order is fulfilled with precision, within agreed timelines, and in strict compliance with the company&rsquo;s quality standards.Beyond internal operations, the Operations Coordinator / Lead will also represent the company in local and international exhibitions, trade shows, and client meetings, serving as a brand ambassador to strengthen market presence and build long-term client relationships.By combining operational management, business development support, and team leadership, this role aims to deliver both operational excellence and business growth.Key Responsibilities1. Operations Management<ul><li>Manage the complete operations cycle from order intake to delivery.</li><li>Oversee daily workflows across design, production, and logistics.</li><li>Implement process improvements for efficiency, cost-effectiveness, and quality.</li><li>Ensure all flight cases are manufactured in compliance with company standards and client requirements.</li></ul>2. Sales &amp; Business Support<ul><li>Support the sales team with technical and operational inputs during client interactions.</li><li>Ensure smooth handover of sales orders to design and production.</li><li>Coordinate with clients on project timelines, technical queries, and delivery updates.</li><li>Assist in preparing sales proposals, costing, and quotations where required.</li></ul>3. Design &amp; Production Supervision<ul><li>Liaise with the design team to ensure client specifications are translated accurately into CAD/CAM outputs.</li><li>Oversee production planning, resource allocation, and scheduling.</li><li>Monitor production efficiency, ensure timelines are met, and troubleshoot any operational bottlenecks.</li></ul>4. Procurement &amp; Resource Management<ul><li>Manage procurement of raw materials, tools, and hardware in alignment with project requirements.</li><li>Build and maintain strong vendor relationships to ensure timely supply and cost optimization.</li><li>Monitor inventory levels and introduce systems to reduce waste and downtime.</li></ul>5. Quality Control &amp; Standards<ul><li>Closely work with QC team and provide inputs for quality check .</li><li>Ensure that every product meets quality standards before dispatch.</li><li>Conduct regular audits of processes to maintain operational excellence.</li><li>Implement continuous improvement measures for quality assurance.</li></ul>6. Business Representation &amp; Exhibitions<ul><li>Represent the company at industry exhibitions, trade shows, and client meetings locally and abroad.</li><li>Prepare presentations, product displays, and demos for exhibitions.</li><li>Network with potential clients, suppliers, and partners to expand business opportunities.</li></ul>7. Team Leadership &amp; Coordination<ul><li>Lead, motivate, and coordinate cross-functional teams to achieve organizational goals.</li><li>Provide training and mentoring to enhance skills within the team.</li><li>Foster a culture of accountability, communication, and teamwork.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Operations Management, Industrial Engineering, Business Administration, or related field.</li><li>Minimum 5&ndash;7 years of experience in operations, preferably within manufacturing (flight case or related industries is a plus).</li><li>Strong knowledge of manufacturing processes, procurement, logistics, and sales operations.</li><li>Proficiency in ERP systems, MS Office, and familiarity with CAD/CAM-based workflows.</li><li>Excellent communication, leadership, and client-facing skills.</li><li>Ability to travel internationally for exhibitions and business representation.</li><li>Strong problem-solving, multitasking, and time management skills.</li><li>UAE Driving License mandatory .</li></ul>Interested candidates may send their CV - humanresources-mea@ramfoam.comAvailable to join immediately, or Cancelled Visa &amp; locally available in dubai to attend interview .Job Type: Full-timeJob Type: Full-time

Operation Lead

Amazon

<div>
 
 Description
 
 
 
 Do you want to be part of a newly formed organization that is designing and launching new business models across MENA? If so, Amazon Ultra Fast Grocery (UFG) operations is looking for an experienced Operations Lead with a strong record of achieving results. We are looking to hire an Operations Lead (UAE) to join a team that redefines fast delivery, helps us build and run this new service for our customers, run 3P Store Operations. You will ensure Amazon policies &ndash; including attendance tracking &ndash; are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates&rsquo; performance &ndash; including under the roof/on the road productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. This is your chance to make history. Our overall mission is simple: we want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds and implement innovation.
 
 
 Key job responsibilities
 
 
 We're seeking a Team lead for Amazon Now operations. In this role, you will be responsible for:
 
 
 Managing, On a Daily Basis, End To End Operations For Either One Large Site Or a Combination Of Small Sites, Supervising Store Operations
 
 
 Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you.
 
 
 Driving performance management of your team members. Preparing and implementing training and development plans for associates.
 
 
 Continuously improve the operations process and attain a sustained level of performance improvement.
 
 
 Conducting 4M and 5S audits for the stores on a daily basis.
 
 
 Stand-in for Area Manager.
 
 
 
 Basic Qualifications
 
 
 
 A Bachelor&rsquo;s degree holder with experience in a customer facing environment, warehousing, logistics or manufacturing.
 
 
 Strong communication skills (written and verbal).
 
 
 Proficiency in MS Excel.
 
 
 Ability travel to different stores within UAE.
 
 
 
 Preferred Qualifications
 
 
 
 A self-motivated person with the ability to motivate the associates/team members.
 
 
 Strong execution skills, action oriented, go getter.
 
 
 Resourceful to identify the way to get things done using limited resources.
 
 
 Ability to work under pressure situations.
 
 
 Ability to work in ambiguous situations and to come out with solutions as per the situations faced.
 
 
 Good people management skills.
 
 
 Good analytical and problem solving skills.
 
 
 1-3 yrs of experience in managing a process and people as a lead.
 
 
 Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous. Knowledge of SQL would be advantageous.
 
 
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A2879109
</div>

Operations Executive, Amazon Now, UFG

CPME Consulting

<div>
 
 We are looking for a
 
 dynamic and detail-oriented Operations Manager
 
 to join our team and oversee end-to-end operations for developer services, post-sales activities, and handover management.
 
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead and manage a structured operations team of 20&ndash;25 staff across multiple tiers.
 </li>
 <li>
 Drive
 
 post-sales operations
 
 , RERA registrations, and
 
 handover services
 
 for developer accounts.
 </li>
 <li>
 Ensure compliance with
 
 RERA regulations
 
 , client SLAs, and internal turnaround times (TATs).
 </li>
 <li>
 Implement and audit
 
 SOPs
 
 for CRM, billing, and project onboarding.
 </li>
 <li>
 Act as the escalation point for client concerns and ensure
 
 top-class service delivery
 
 .
 </li>
 <li>
 Monitor KPIs, operational dashboards, and financial reconciliation in collaboration with Finance.
 </li>
 <li>
 Identify process gaps, optimize workflows, and champion
 
 automation tools and CRM enhancements
 
 .
 </li>
 </ul>
 
 
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 
 6&ndash;8 years of experience
 
 in operational management (real estate or professional services preferred).
 </li>
 <li>
 Strong leadership skills with proven experience managing mid-sized teams.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Operations, or related field (MBA preferred).
 </li>
 <li>
 Excellent communication, analytical, and organizational skills.
 </li>
 <li>
 Proficiency in
 
 Microsoft Excel, Outlook, and CRM tools
 
 .
 </li>
 <li>
 UAE Driving License (preferred).
 </li>
 </ul>
 
 Why Join Us?
 
 <ul>
 <li>
 Be part of a fast-growing, client-centric organization.
 </li>
 <li>
 Work directly with senior leadership and make a measurable impact.
 </li>
 <li>
 Lead a high-performing team and shape operational excellence across real estate services.
 </li>
 </ul>
 
 
 Location:
 
 UAE
 
 
 Flexibility required for extended hours during peak project periods.
 
 
 Salary : AED12000-AED15000
 
 
 
 
 
 ***
 
 Role open only for candidates from Real Estate domain based in the UAE
 
 *****
 
</div>

Team Lead

Delivery Hero

<div>Company Description 
talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. 
Job Description 
Role Summary
The Sr. Team Lead Rider is a critical lead role responsible for overseeing front-line onboarding and compliance operations across the UAE. This position ensures that every rider entering the fleet meets mandated requirements, while simultaneously maintaining operational throughput, audit readiness, and compliance integrity. 
The role requires strong leadership, the ability to balance speed with accuracy, and a commitment to continuous process improvement.
What&rsquo;s On Your Plate?<ul><li>
Lead and manage the daily operations of rider onboarding and compliance functions across multiple cities.</li><li>
Develop, implement, and monitor processes to ensure seamless onboarding and timely compliance with all mandated documents.</li><li>
Establish KPIs and regularly monitor progress to maintain onboarding velocity without compromising compliance accuracy.</li><li>
Anticipate potential backlogs or risks and proactively implement solutions to mitigate audit exposure or operational delays.</li><li>
Provide regular reporting, analysis, and recommendations to senior leadership to enhance onboarding and compliance outcomes.</li><li>
Supervise and coach the Onboarding Lead and Compliance Admin to achieve high-quality performance standards.</li><li>
Partner with internal stakeholders (Legal, Operations, HR, City Logistics teams) and external 3PLs to resolve bottlenecks and ensure smooth collaboration.</li></ul> 
Qualifications 
What Did We Order?
Education &amp; Experience<ul><li>
Bachelor&rsquo;s Degree required; Master&rsquo;s preferred.</li><li>
2&ndash;3 years of experience in large-scale operations, ideally in last-mile delivery, e-commerce, or mobility tech.</li><li>
Demonstrated experience managing senior operations staff and cross-functional projects.</li></ul>
Core Competencies<ul><li>
Operational Leadership &amp; Strategic Foresight: Ability to drive day-to-day execution while shaping long-term direction.</li><li>
Analytical Mindset: Skilled in leveraging data and dashboards not only to measure performance but also to translate insights into action.</li><li>
Stakeholder Management: Proven ability to influence, align, and build trust across teams and with external partners.</li><li>
People &amp; Process Development: Passion for coaching teams, building scalable frameworks, and raising the bar for compliance and operational excellence in a high-growth, fast-paced environment.</li></ul></div>

Sr. Team Lead Rider

Joud Coffee

<div>
 Lead and oversee daily caf&eacute; operations, ensuring smooth execution of service, quality, and guest satisfaction.
 
 
 Drive outlet sales performance through strong leadership, coaching, and performance monitoring.
 
 
 Maintain consistency in brand standards, food safety, hygiene, and visual presentation.
 
 
 Optimise staffing levels, scheduling, and team productivity in line with business needs.
 
 
 Monitor cost control, wastage, and inventory accuracy to achieve financial targets.
 
 
 Build and develop a motivated team through training, mentorship, and continuous feedback.
 
 
 Resolve guest concerns promptly with empathy and ownership, ensuring positive brand experiences.
 
 
 Collaborate with cross-functional teams (HR, Marketing, Procurement, Projects) to achieve outlet and company goals.
 
 
 Ensure compliance with all operational SOPs, company policies, and UAE labour and safety regulations.
 
 
 Participate in audits, reports, and operational reviews to identify improvement opportunities.
</div>

Operations Roles

DEOW INTERNATIONAL

Job Title: Team Leader &ndash; TelecomLocation: Dubai, UAE Salary: AED 5,000 + IncentivesAbout the Role:We are seeking a motivated and experienced Team Leader &ndash; Telecom to join our dynamic team in Dubai. The ideal candidate will be responsible for leading and supervising field operations, ensuring targets are met, and maintaining high-quality service standards.Key Responsibilities:<ul><li>Lead and manage a team of telecom technicians and field executives.</li><li>Plan, coordinate, and monitor daily telecom operations and project activities.</li><li>Ensure timely completion of installation, maintenance, and service tasks.</li><li>Provide on-site guidance, training, and performance feedback to team members.</li><li>Track performance metrics and report to management.</li><li>Maintain strong communication between clients and internal teams.</li><li>Ensure compliance with company policies, safety, and quality standards.</li></ul>Requirements:<ul><li>Minimum 2&ndash;3 years of experience in a telecom supervisory or team leader role.</li><li>Must hold a valid UAE Driving License.</li><li>Strong leadership, communication, and organizational skills.</li><li>Ability to work under pressure and manage field operations effectively.</li><li>Immediate joiners preferred.</li></ul>Benefits:<ul><li>Competitive salary of AED 5,000 + Attractive Incentives.</li><li>Opportunity to grow within a fast-paced, expanding telecom company.</li></ul>Job Type: Full-timePay: AED5,000.00 per monthExperience:<ul><li>Telecom operation's: 3 years (Required)</li></ul>License/Certification:<ul><li>UAE driving license (Required)</li></ul>

Team Leader - Telecom

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