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business operations manager Jobs in Hyderabad

business operations manager

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operations project manager

partner operations manager/vendor operations manager Jobs in Hyderabad

partner operations manager/vendor operations manager

operations manager

Telstra

<div>
 
 Job Description for Advertising
 
 
 
 About the role:
 
 
 
 We are seeking a dynamic and experienced Partner Specialist to manage the strategic and operational relationship with our Partner. The ideal candidate will be responsible for driving operational KPIs, ensuring governance and regulatory compliance, and maintaining a strong presence at the partner site. This role demands flexibility for extensive travel and a proactive approach to partnership management.
 
 
 
 
 
 
 Location - Hyderabad
 
 
 
 
 Work timing - 2.30AM onwards
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 - Serve as the primary liaison between Belong and Partner site.
 
 
 - Monitor and drive performance against defined operational KPIs.
 
 
 - Ensure adherence to governance frameworks and regulatory requirements.
 
 
 - Available at site and audits to ensure compliance and operational excellence.
 
 
 - Collaborate with cross-functional teams to resolve issues and implement improvements.
 
 
 - Prepare and present performance reports and strategic updates to senior leadership.
 
 
 - Facilitate training, workshops, and knowledge-sharing sessions with partner teams.
 
 
 - Maintain up-to-date knowledge of industry regulations and best practices.
 
 
 
 
 
 
 Qualifications:
 
 
 
 - Bachelor&rsquo;s degree in business administration, Operations Management, or a related field.
 
 
 - 10 - 15+ years of experience in partner management, operations management managing large teams, or a similar role.
 
 
 - Strong understanding of governance, compliance, and regulatory frameworks.
 
 
 - Excellent communication, negotiation, and interpersonal skills.
 
 
 - Ability to work independently and manage multiple priorities.
 
 
 - Willingness and flexibility to travel extensively and be located at the partner site.
 
 
 
 
 
 
 Preferred Qualifications:
 
 
 
 - Experience working with or managing relationships with partners.
 
 
 - Project management certification (e.g., PMP) is a plus.
 
 
 - 10 -15 years in operations management with Telco experience and deep understanding of business KPI&rsquo;s
 
 
 
 
 
 
 Must Have Advance Level Capabilities/Competencies:
 
 
 
 Adapts and grows
 
 
 Collaborates and Influences
 
 
 Customer Focused
 
 
 Informed Decision Maker
 
 
 Innovates and improves
 
 
 Leads the Way
 
 
 Team Performer
 
 
 Analytical Thinking
 
 
 Change Management
 
 
 Conflict Management
 
 
 Business acumen
 
</div>

Partner Operations Manager/Vendor operations Manager

Deccan AI

<div>
 
 
 Job Title: Business Operations Manager
 
 
 
 
 Location: Hyderabad
 
 
 
 
 Experience: 6+ years
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 
 About Us
 
 
 
 Deccan AI is a model training and eval startup headquartered in the Bay Area. We are founded by IIT Bombay, IIM Ahmedabad and ex-Google alumni, and work with some of the top AI frontier labs in the world, e.g. Google Deepmind, Snowflake, and many more. We are backed by Prosus Ventures, and our India delivery office is in Hyderabad. Most of our roles are on-site i.e. Bay Area / Hyderabad.
 
 
 
 What it is like to work @ Deccan
 
 
 
 To be honest, our workplace is not for the faint-hearted. We work hard, We work fast (many of our clients require same day turnarounds for their complex data needs). We like those who take ownership, roll up their sleeves and
 
 do
 
 . We like those who thrive in ambiguity and who can operate without titles / hierarchies.But what you will find: tremendous learning, tremendous growth, and a very motivated set of colleagues who are also fun to be around.
 
 
 
 
 
 
 Job Overview
 
 
 <ul>
 <li>
 We are looking for a highly motivated
 
 Business Operations Manager
 
 to lead and manage day-to-day operations for AI-driven projects. In this role, you will be responsible for managing a team of AI Trainers, driving productivity and quality outcomes, and ensuring seamless execution across projects.
 </li>
 <li>
 This role requires strong people leadership, a data-driven mindset, and the ability to operate independently in a high-ownership, low-management environment.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Team &amp; People Management
 
 
 <ul>
 <li>
 Lead, mentor, and manage a team of 15+ AI Trainers, driving high performance, engagement, and accountability
 </li>
 <li>
 Conduct regular 1:1s, performance reviews, and feedback sessions to support individual and team growth
 </li>
 <li>
 Address people-related issues proactively and escalate when necessary to ensure timely resolution
 </li>
 </ul>
 
 
 
 
 
 Performance &amp; Delivery Management
 
 
 <ul>
 <li>
 Set, track, and optimize productivity targets while maintaining high content quality standards
 </li>
 <li>
 Ensure consistent adherence to quality benchmarks across all deliverables
 </li>
 <li>
 Oversee daily operations for assigned projects, ensuring timelines, SLAs, and deliverables are met
 </li>
 </ul>
 
 
 
 
 
 Quality Assurance
 
 
 <ul>
 <li>
 Monitor transaction quality and content accuracy through audits and reviews
 </li>
 <li>
 Implement corrective and preventive actions to continuously improve quality outcomes
 </li>
 <li>
 Partner with QA and stakeholders to uphold client-specific quality expectations
 </li>
 </ul>
 
 
 
 
 
 Stakeholder &amp; External Management
 
 
 <ul>
 <li>
 Act as the primary point of contact for external stakeholders and clients for operational matters
 </li>
 <li>
 Manage expectations through clear communication, timely updates, and professional interactions
 </li>
 <li>
 Collaborate with cross-functional teams to ensure alignment across operations, product, and delivery
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Track, analyze, and report key metrics including productivity, quality, CSAT, and delivery health
 </li>
 <li>
 Present regular performance reports to senior leadership and clients with actionable insights
 </li>
 <li>
 Use data to identify trends, risks, and opportunities for operational improvement
 </li>
 </ul>
 
 
 
 
 
 Process &amp; Project Oversight
 
 
 <ul>
 <li>
 Ensure projects are executed efficiently within defined scope and timelines
 </li>
 <li>
 Drive operational improvements and process optimizations to scale delivery
 </li>
 <li>
 Manage multiple priorities simultaneously while maintaining execution excellence
 </li>
 </ul>
 
 
 
 
 
 Ideal Candidate Profile
 
 
 <ul>
 <li>
 6+ years of experience in operations, delivery, or team management roles
 </li>
 <li>
 Proven experience managing teams of 10&ndash;20+ members
 </li>
 <li>
 Strong execution mindset with the ability to work independently and take initiative
 </li>
 <li>
 Excellent analytical skills with comfort working with operational data and metrics
 </li>
 <li>
 Ability to manage multiple priorities in a fast-paced environment
 </li>
 <li>
 Strong communication, coaching, and stakeholder management skills
 </li>
 <li>
 Bachelor&rsquo;s degree or equivalent from Tier-1 institutions
 </li>
 </ul>
 
 
 
 
 
 What Will Help You Succeed
 
 
 <ul>
 <li>
 Extreme ownership and accountability for outcomes
 </li>
 <li>
 Comfort operating with minimal management and high autonomy
 </li>
 <li>
 Ability to move fast, adapt quickly, and solve problems independently
 </li>
 <li>
 Strong collaboration skills across cross-functional teams
 </li>
 </ul>
 
 
</div>

Business Operations Manager

ModMed India

<div>
 
 We are united in our mission to make a positive impact on healthcare. Join Us!
 
 
 
 <ul>
 <li>
 South Florida Business Journal, Best Places to Work 2024
 </li>
 <li>
 Inc. 5000 Fastest-Growing Private Companies in America 2024
 </li>
 <li>
 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
 </li>
 <li>
 2024 Spring Digital Health Awards, &ldquo;Web-based Digital Health&rdquo; category for EMA Health Records (Gold)
 </li>
 <li>
 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 We Are Modernizing Medicine (WAMM)! We&rsquo;re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
 
 
 The RCM Operations Project Manager is responsible for delivering business value through developing, planning, and managing a program of high-priority work initiatives. Primary functions include identifying opportunities for new workflows based on product changes, standard operating procedures (SOPs), and/or healthcare industry changes; collaborating with internal stakeholders to assist in the creation of new processes and workflows; overseeing beta processes as necessary; providing education to internal and partner teams on workflow and process changes. The RCM Operations Project Manager takes a process-oriented and results-focused approach in collaborating with internal ModMed staff and Global Services Teams on software modifications/enhancements, product questions, and BOOST processes, working with various departments to ensure information is relayed appropriately.Essential Duties and Responsibilities
 
 
 <ul>
 <li>
 Develop, plan, and manage a program of high-priority work initiatives within Boost including projects that are cross-functional and/or enterprise-wide.
 </li>
 <li>
 Perform project management of the high-priority work initiatives documented in a road map.
 </li>
 <li>
 Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements.
 </li>
 <li>
 Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers.
 </li>
 <li>
 Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors.
 </li>
 <li>
 Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success.
 </li>
 <li>
 Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports.
 </li>
 <li>
 Oversee and coordinate all aspects of a project, including high-profile, complex projects.
 </li>
 <li>
 Conduct project meetings and be responsible for meeting expected deliverables and timelines.
 </li>
 <li>
 Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables. May provide project management guidance to the project team.
 </li>
 <li>
 Plan and direct schedules as well as project budgets. Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters.
 </li>
 <li>
 Recommend and take action to direct the analysis of and solution to problems.
 </li>
 <li>
 Lead, coordinate, and facilitate client and internal meetings concerning project activities.
 </li>
 <li>
 Perform other duties as assigned.
 
 
 </li>
 </ul>
 
 Experience And Skills Requirements
 
 
 
 <ul>
 <li>
 Four to five years of relevant experience preferred or equivalent combination of experience and education
 </li>
 <li>
 Experience with healthcare revenue cycle and medical billing operations is require
 </li>
 <li>
 PMP certification preferred
 </li>
 <li>
 Knowledge of and experience with RCM workflows and processes
 </li>
 <li>
 Excellent communication; teamwork; extraordinary high level of attention to detail
 </li>
 <li>
 Experience managing vendor relationships or offshore relationships is a plus
 </li>
 <li>
 An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
 </li>
 <li>
 A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus
 </li>
 <li>
 Ability to lead a cross-functional project team and work with peers in a team effort
 </li>
 <li>
 Demonstrated ability to manage multiple priorities and deadlines
 </li>
 <li>
 A well-organized and self-directed individual who is able to work with minimal supervision
 </li>
 <li>
 Capability to efficiently complete tasks in a fast-paced environment
 </li>
 <li>
 Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results.
 
 
 </li>
 </ul>
 
 
 ModMed Benefits Highlight:
 
 
 At ModMed, we believe it&rsquo;s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
 
 
 
 India
 
 
 
 <ul>
 <li>
 Meals &amp; Snacks: Enjoy complimentary office lunches &amp; dinners on select days and healthy snacks delivered to your desk,
 </li>
 <li>
 Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
 </li>
 <li>
 Allowances: Annual wellness allowance to support your well-being and productivity,
 </li>
 <li>
 Earned, casual, and sick leaves to maintain a healthy work-life balance,
 </li>
 <li>
 Bereavement leave for difficult times and extended medical leave options,
 </li>
 <li>
 Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
 </li>
 <li>
 Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
 
 
 </li>
 </ul>
 
 United States
 
 
 
 <ul>
 <li>
 Comprehensive medical, dental, and vision benefits
 </li>
 <li>
 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
 </li>
 <li>
 Generous Paid Time Off and Paid Parental Leave programs,
 </li>
 <li>
 Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
 </li>
 <li>
 Company-sponsored Business Resource &amp; Special Interest Groups that provide engaged and supportive communities within ModMed,
 </li>
 <li>
 Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
 </li>
 <li>
 Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
 </li>
 <li>
 Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
 
 
 </li>
 </ul>
 
 PHISHING SCAM WARNING:
 
 ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders&rsquo; email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
</div>

Operations Project Manager

Reliance Retail

<div>
 
 Manager Facilities
 
 
 
 
 Role Summary
 
 
 
 As the Manager Facilities at Swadesh, you will be responsible for the end-to-end supervision of all infrastructure support functions including housekeeping, technical maintenance (MST), valet services, and packing operations. You will ensure that the physical store environment remains clean, safe, functional, and guest-ready at all timesaligning with Swadeshs high standards of hospitality and luxury retail experience.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Team &amp; Workflow Management
 
 
 </li>
 </ul>
 Supervise third-party staff including housekeeping, maintenance technicians, packers, and valet teams.
 
 
 Allocate daily responsibilities and ensure seamless execution of workflows across store zonessales floor, back office, restrooms, stockroom, and parking.
 
 
 Ensure each team functions within SOPs, with timely task execution, grooming, and service alignment.
 
 
 <ul>
 <li>
 Cleanliness &amp; Hygiene Oversight
 
 
 </li>
 </ul>
 Monitor regular cleaning, sanitation, and waste disposal operations.
 
 
 Ensure all customer-facing and staff areas (e.g., restrooms, trial rooms, glass displays, entryways) are always clean and maintained.
 
 
 Plan and execute deep cleaning routines during non-peak hours.
 
 
 <ul>
 <li>
 Preventive &amp; Reactive Maintenance
 
 
 </li>
 </ul>
 Oversee routine maintenance checks and preventive servicing of plumbing, electrical, HVAC, lighting, furniture, and fixtures.
 
 
 Coordinate quick resolution of urgent repair needs and ensure timely reporting/escalation of major issues.
 
 
 Maintain records of repairs, inspections, and AMC/vendor interventions.
 
 
 <ul>
 <li>
 Inventory &amp; Supplies Control
 
 
 </li>
 </ul>
 Monitor usage and replenishment of cleaning materials, tools, safety gear, and packaging consumables.
 
 
 Raise requisitions for stock in coordination with procurement; avoid overuse or shortages.
 
 
 <ul>
 <li>
 Event &amp; Peak Period Readiness
 
 
 </li>
 </ul>
 Prepare the store for special events, exhibitions, or high-footfall days with advance cleaning, valet optimization, and aesthetic readiness.
 
 
 Coordinate with VM and Events teams for set-up, movement, and post-event clean-up.
 
 
 <ul>
 <li>
 Safety, Compliance &amp; Customer Comfort
 
 
 </li>
 </ul>
 Ensure adherence to safety standardsPPE usage, chemical handling, fire safety, and spill prevention.
 
 
 Keep aisles, exits, and parking zones hazard-free and guest-ready.
 
 
 Monitor valet operations for safety, efficiency, and service etiquette.
 
 
 <ul>
 <li>
 Documentation &amp; Reporting
 
 
 </li>
 </ul>
 Maintain daily logs of cleaning, maintenance checks, valet operations, and packing support.
 
 
 Prepare weekly reports on staffing, attendance, issue resolutions, and escalations.
 
 
 Track vendor SLAs, billing accuracy, and staff performance audits.
 
 
 
 Functional Expertise
 
 
 
 Housekeeping standards &amp; SOPs
 
 
 General maintenance &amp; AMC coordination
 
 
 Stock &amp; packaging workflow familiarity
 
 
 Valet logistics and customer service
 
 
 Vendor coordination and performance tracking
 
 
 Health, hygiene &amp; safety compliance
 
 
 
 Behavioral Competencies
 
 
 
 Proactive Ownership &amp; Problem Solving
 
 
 Team Supervision &amp; Multitasking
 
 
 Communication &amp; Conflict Resolution
 
 
 Process Orientation with Attention to Detail
 
 
 Customer-Centric Operational Thinking
 
 
 Agility under Pressure
 
 
 
 Eligibility Criteria
 
 
 
 Graduate in Hospitality
 
 
 58 years of experience managing facility services in luxury retail, hospitality, or premium commercial environments.
 
 
 Familiarity with safety protocols, maintenance standards, and housekeeping benchmarks.
 
 
 Proven ability to manage third-party vendors and supervise cross-functional support staff.
</div>

Manager Facilities - Swadesh

<div>
 
 Company Overview
 
 
 
 Reliance Retail is India's largest and fastest growing retailer, offering exceptional value through its omni-channel presence and diverse store concepts. Known for superior quality products and an unmatched shopping experience, Reliance Retail boasts a vast store network, robust digital platforms, and an extensive customer base nationwide.
 
 
 
 Job Overview
 
 
 
 This is a Senior-level, full-time Store Manager position for the Grocery Hyper format with Reliance Retail, based in Hyderabad, Telangana. The role requires strong expertise in retail operations, grocery management, and profit &amp; loss accountability, ensuring high standards of store performance and customer satisfaction within a dynamic retail environment.
 
 
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Demonstrated experience in leading large specialty or hyper grocery retail stores overseeing daily, weekly, and monthly operations effectively.
 </li>
 <li>
 Expertise in retail operations, specifically in grocery environments, with a proven ability to streamline in-store processes (Mandatory skill).
 </li>
 <li>
 Comprehensive knowledge of grocery merchandising, inventory management, and supply chain within high-volume stores.
 </li>
 <li>
 Strong understanding and direct experience handling store Profit &amp; Loss, including revenue growth and cost controls (Mandatory skill).
 </li>
 <li>
 Practical know-how in shrinkage control measures, loss prevention strategies, and effective stock audit management.
 </li>
 <li>
 Hands-on exposure to the integration of e-commerce platforms within physical retail, boosting customer engagement and online order fulfillment.
 </li>
 <li>
 Proven background in driving retail sales targets, upselling initiatives, and managing store promotions to maximize sales growth.
 </li>
 <li>
 Mandatory skill in grocery-assortment planning, with in-depth insight into customer needs, shelf life, and replenishment cycles (Mandatory skill).
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Lead, motivate, and develop the store team to deliver best-in-class customer experience and high-performance culture aligning with Reliance Retail standards.
 </li>
 <li>
 Oversee complete retail operations, ensuring seamless day-to-day functioning in alignment with the company's processes and compliance protocols.
 </li>
 <li>
 Manage merchandising, stock ordering, inventory controls, and space planning tailored to grocery hypermarket demands.
 </li>
 <li>
 Drive overall store profitability through effective P&amp;L management, budgeting, and identifying growth opportunities for sustained business success.
 </li>
 <li>
 Implement and monitor shrinkage control strategies, conduct regular audits, and enforce loss prevention mechanisms within the store.
 </li>
 <li>
 Integrate and enhance e-commerce capabilities, ensuring fulfillment efficiency and optimal customer omnichannel experience.
 </li>
 <li>
 Achieve sales targets through systematic execution of promotional strategies, product launches, and customer engagement programs.
 </li>
 <li>
 Establish high standards for store hygiene, safety, and regulatory compliance to protect team members and customers at all times.
 </li>
 </ul>
</div>

Store Manager - Grocery Hyper Format - Telangana

Teradata

<div>
 
 Our Company
 
 
 
 Teradata is the connected multi-cloud data platform for enterprise analytics. Our enterprise analytics solve business challenges from start to scale. Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today.
 
 
 The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem. These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment.
 
 
 
 What You&rsquo;ll Do
 
 
 
 As a
 
 Sales Operations Analyst,
 
 you will play a key role in supporting the operational efficiency of the Sales teams. You will be responsible for coordinating administrative tasks, maintaining accurate records, and assisting with reporting and data management to ensure smooth day-to-day operations.
 
 
 Your impact will be felt through improved team productivity, streamlined processes, and operational execution. Success in this role means being proactive, detail-oriented, and a reliable support partner to the Leadership team.
 
 
 
 Who You&rsquo;ll Work With
 
 
 
 You&rsquo;ll be part of the dynamic Sales Operations team, working closely with Sales Managers, Account Executives, and cross-functional departments such as Finance and Marketing. This role reports directly to the Sales Operations Manager and supports the broader leadership team across multiple regions.
 
 
 
 What Makes You a Qualified Candidate
 
 
 
 <ul>
 <li>
 Proven experience in an administrative or operations support role
 </li>
 <li>
 Strong organizational and time management skills
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
 </li>
 <li>
 Excellent attention to detail and accuracy
 </li>
 <li>
 Ability to handle confidential information with discretion
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 Experience working in a fast-paced, sales-driven environment
 </li>
 <li>
 Ability to manage administrative tasks requiring some planning and organizing of people, materials and facilities.
 </li>
 <li>
 Ability to work and provide executive support for strategic programs
 </li>
 <li>
 Organize conferences &amp; Events
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to multitask and prioritize effectively
 </li>
 <li>
 A proactive and solution-oriented mindset
 </li>
 <li>
 Willingness to learn and adapt to new tools and processes
 </li>
 <li>
 Team-oriented attitude with a commitment to collaboration
 </li>
 <li>
 Basic understanding of sales processes and terminology
 </li>
 <li>
 Japanese language skills would be desirable
 
 
 </li>
 </ul>
 
 
 
 
 Why We Think You&rsquo;ll Love Teradata
 
 
 
 We prioritize a people-first culture because we know our people are at the very heart of our success. We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work. We focus on well-being because we care about our people and their ability to thrive both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are.
 
 
 Teradata invites all identities and backgrounds in the workplace. We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization. &ZeroWidthSpace; We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status.
 
</div>

Sales Operations Analyst

McDonald's

<div>
 
 
 About McDonald&rsquo;s:
 
 
 
 One of the world&rsquo;s largest employers with locations in more than 100 countries, McDonald&rsquo;s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.
 
 
 
 
 
 
 GWS Senior Program Manager &ndash; Team Lead
 
 
 
 The McDonald&rsquo;s Global Workforce Solutions (GWS) Team is an internally managed contingent workforce program responsible for the compliance of our related policies as well as our end-to-end vendor management system. We are McDonald&rsquo;s customer-obsessed, single point of contact for any contingent workforce need. Our vision is to be recognized as a valued business partner &amp; world-class program, focused on excellence in our people, services, and execution. This is an amazing opportunity for an individual to gain a broad perspective of McDonald's and the Global Business Services function.
 
 
 
 
 
 As
 
 GWS Senior Program Manager &ndash; Team Lead
 
 you are responsible for leading the overall strategy, governance, and execution of a scalable and compliant contingent labor program. This includes oversight of all processes, policies, systems, vendors, and internal stakeholders involved in the onboarding, access management, and offboarding of both temporary labor and access-only contractors. This role serves as the internal business owner for all contingent workforce activity and is critical in shaping a secure, efficient, and globally aligned program.
 
 
 The environment can be fast paced and requires someone who is flexible, biased for action, detail oriented, and comfortable tracking and diving deep through many threads of work. Key customers and stakeholders include McDonald's Department Leaders, Indirect Sourcing &amp; Procurement (IS&amp;P), Legal, Finance, Global Technology, Internal Audit and external partners.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Lead strategic program oversight. Own the full lifecycle of the contingent workforce program, including temporary labor and access-only contractors, with accountability for service delivery, program adoption, risk mitigation, and overall performance.
 </li>
 <li>
 Lead the Global Workforce Solutions team (6-7 direct reports) through strong people leadership principles. Manage, mentor, and develop a cross-functional team. Create a collaborative culture of accountability, growth and service excellence.
 </li>
 <li>
 Develop and govern program policies &amp; processes. Design, implement, and continuously improve end-to-end processes for requisition intake, onboarding, access provisioning, offboarding, contractor data governance, and compliance.
 </li>
 <li>
 Own the VMS provider relationship and platform strategy. Acts as business owners and primary liaison with the VMS provider, overseeing roadmap planning, system enhancements, issue resolution and partnership performance. Ensure the VMS platform aligns with program goals and evolves with business needs.
 </li>
 <li>
 Own and manage contingent workforce approved staffing vendors relationships. Define and manage SLAs, KPIs, and quarterly business reviews.
 </li>
 <li>
 Oversee all contingent labor-related contracts. Lead renewals, pricing negotiations, and risk reviews in partnership with Legal and IS&amp;P.
 </li>
 <li>
 Act as primary business liaison and internal advisor for contingent workforce. Serve as the trusted point of contact for McDonald's Department Leaders, IS&amp;P, Legal, Global Technology, Internal Audit and Global People on all matters related to contingent workforce strategy and execution.
 </li>
 <li>
 Drive program reporting and optimization. Monitor spend, contractor population trends, access metrics, and lifecycle compliance. Use insights to drive improvements.
 </li>
 <li>
 Follow industry trends through associations and regularly benchmarking with peer organizations and evaluating external trend information to proactively identify and develop initiatives that will ensure McDonald's is a leader in the effective utilization and compliance of their external workforce
 </li>
 <li>
 Continuous improvement of VMS, including configurations that ensure controls are executed properly, enhancements that optimize customer experience, and reporting mechanisms that provide relevant data.
 </li>
 <li>
 Support global program expansion in partnership with IS&amp;P. Lead the expansion of the contingent workforce model internationally, ensuring governance and compliance across regions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 11+ years of experience in contingent workforce management, vendor management, HR operations, or procurement.
 </li>
 <li>
 Track record of building team collaborative and high-performing team culture. Experience in managing teams through change.
 </li>
 <li>
 Proven expertise in stakeholder engagement and cross-functional alignment across HR, Legal, IT, and Procurement.
 </li>
 <li>
 Deep knowledge of contingent workforce best practices, contractor classifications, onboarding workflows, and compliance.
 </li>
 <li>
 Strong functional and technical expertise in VMS platforms, with hands on experience in configuration, workflow design and optimization to align program goals.
 </li>
 <li>
 Strong background in contract negotiation, vendor oversight, and performance management.
 </li>
 <li>
 Demonstrated ability to build scalable processes and drive continuous improvement initiatives.
 </li>
 <li>
 Experience with VMS platforms (e.g., Fieldglass, Beeline) and integration with HR/IT systems.
 </li>
 <li>
 Excellent communication and influencing skills, capable of interacting with executive leadership.
 </li>
 </ul>
</div>

Senior Manager, Global Workforce Solutions [T500-19991]

Explore 90+ Operations manager in Hyderabad this January. Find roles across top companies and apply now to boost your career.