hr operations manager

assistant manager

associate manager

recruiting operations manager Jobs in Hyderabad

recruiting operations manager

operations manager

Hitachi Vantara

<div>
 
 Our Company
 
 
 
 We&rsquo;re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We&rsquo;re crucial to the company&rsquo;s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 
 
 Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 
 
 Imagine the sheer breadth of talent it takes to unleash a digital future. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
 
 
 
 The Role
 
 
 
 The HR Operations or HR Shared Services Manager typically oversees the smooth execution of HR services within an organization. The role focuses on managing HR operations and ensuring the efficient delivery of HR functions across the company. Here are the main roles and responsibilities:
 
 
 <ul>
 <li>
 Process Management
 </li>
 <ul>
 <li>
 Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in the delivery of services
 </li>
 <li>
 Standardization: Standardize HR services and policies across different regions or departments to ensure compliance and uniformity.
 </li>
 </ul>
 <li>
 Service Delivery
 </li>
 <ul>
 <li>
 Oversee HR Services: Manage day-to-day HR operations, including recruitment, employee lifecycle management, benefits administration, employee records, and payroll processing.
 </li>
 </ul>
 <li>
 Team Management
 </li>
 <ul>
 <li>
 Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform their tasks effectively.
 </li>
 <li>
 Performance Monitoring: Regularly assess the performance of the HR operations team and provide guidance, coaching, and feedback for continuous improvement.
 </li>
 </ul>
 <li>
 Employee Experience &amp; Support
 </li>
 <ul>
 <li>
 Employee Support: Act as a point of contact for HR-related inquiries, providing support to employees and managers.
 </li>
 <li>
 Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems, ensuring a high level of satisfaction.
 </li>
 </ul>
 <li>
 Compliance and Reporting
 </li>
 <ul>
 <li>
 Ensure Legal Compliance: Ensure HR processes comply with all local, state, and federal labor laws, regulations, and policies.
 </li>
 <li>
 Generate Reports: Provide regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery.
 </li>
 </ul>
 <li>
 Technology Management
 </li>
 <ul>
 <li>
 HR Systems Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software.
 </li>
 <li>
 Automation &amp; Innovation: Advocate for HR technology and automation to improve processes and increase the overall efficiency of HR services.
 </li>
 </ul>
 <li>
 Vendor Management
 </li>
 <ul>
 <li>
 Outsource Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll.
 </li>
 <li>
 Contract Management: Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs).
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services.
 </li>
 <li>
 Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments.
 </li>
 </ul>
 <li>
 Project Management
 </li>
 <ul>
 <li>
 HR Initiatives: Lead or participate in HR projects such as system implementations, policy updates, or other strategic HR initiatives.
 </li>
 <li>
 Change Management: Manage change processes associated with HR policies or systems, ensuring smooth transitions and communication.
 
 </li>
 </ul>
 </ul>
 This role is critical in ensuring that HR functions run smoothly and efficiently, ultimately supporting the organization&rsquo;s goals.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 At least 8-10 years directly related work experience in a HRSS environment capacity, providing direct support to front-line employees and people leaders
 </li>
 <li>
 Ability to work in a high growth, fast-paced environment requiring agility to meet changes in business demand
 </li>
 <li>
 Strong Business Acumen with experience working as part of a large global organization (at least 3k employees).
 </li>
 <li>
 Excellent organizational, planning and time management skills. Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion
 </li>
 <li>
 Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust
 </li>
 <li>
 Excellent verbal and written communication with a proven ability to influence and build relationship in a diverse environment
 </li>
 <li>
 High degree of business ethics and transparency
 </li>
 <li>
 3+ years in managerial role. Proven strong leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment
 </li>
 <li>
 Strong analytical skills; solid decision making capabilities coupled with the ability to analyse situations and provide practical recommendations
 </li>
 <li>
 Strong technical aptitude; advanced skills and knowledge of Microsoft Office to include: Word, Excel and PowerPoint. Good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and Other HRMS systems
 </li>
 <li>
 Must be able to operate under minimal supervision with judgment for independent actions
 </li>
 <li>
 Must convey a high level of personal integrity and a passion for excellence
 </li>
 <li>
 Qualification: Must be an MBA
 </li>
 <li>
 Must have strong work experience in a HRSS environment, good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and other HRMS systems.
 </li>
 <li>
 Good leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment is needed.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We&rsquo;re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We&rsquo;re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you&rsquo;re not just another employee; you&rsquo;re part of a tradition of excellence and a community working towards creating a digital future.
 
 
 
 Fostering innovation through diverse perspectives
 
 
 
 Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
 
 
 We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
 
 
 
 How We Look After You
 
 
 
 We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
 
 
 
 We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic.
 
 Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
 
 
</div>

HR Operations Manager

Hitachi Digital Services

<div>
 
 Our Company
 
 
 
 We&rsquo;re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We&rsquo;re crucial to the company&rsquo;s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
 
 
 Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
 
 
 Imagine the sheer breadth of talent it takes to unleash a digital future. We don&rsquo;t expect you to &lsquo;fit&rsquo; every requirement &ndash; your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
 
 
 
 The Role
 
 
 
 The HR Operations or HR Shared Services Manager typically oversees the smooth execution of HR services within an organization. The role focuses on managing HR operations and ensuring the efficient delivery of HR functions across the company. Here are the main roles and responsibilities:
 
 
 <ul>
 <li>
 Process Management
 </li>
 <ul>
 <li>
 Design and Improve HR Processes: Establish and streamline HR processes to ensure efficiency and consistency in the delivery of services
 </li>
 <li>
 Standardization: Standardize HR services and policies across different regions or departments to ensure compliance and uniformity.
 </li>
 </ul>
 <li>
 Service Delivery
 </li>
 <ul>
 <li>
 Oversee HR Services: Manage day-to-day HR operations, including recruitment, employee lifecycle management, benefits administration, employee records, and payroll processing.
 </li>
 </ul>
 <li>
 Team Management
 </li>
 <ul>
 <li>
 Supervise HR Teams: Lead and manage HR shared services teams, ensuring they are well-trained, motivated, and perform their tasks effectively.
 </li>
 <li>
 Performance Monitoring: Regularly assess the performance of the HR operations team and provide guidance, coaching, and feedback for continuous improvement.
 </li>
 </ul>
 <li>
 Employee Experience &amp; Support
 </li>
 <ul>
 <li>
 Employee Support: Act as a point of contact for HR-related inquiries, providing support to employees and managers.
 </li>
 <li>
 Resolve Issues: Troubleshoot and resolve employee queries regarding HR policies, processes, and systems, ensuring a high level of satisfaction.
 </li>
 </ul>
 <li>
 Compliance and Reporting
 </li>
 <ul>
 <li>
 Ensure Legal Compliance: Ensure HR processes comply with all local, state, and federal labor laws, regulations, and policies.
 </li>
 <li>
 Generate Reports: Provide regular HR metrics and data analysis to leadership, assisting with decision-making and improving HR service delivery.
 </li>
 </ul>
 <li>
 Technology Management
 </li>
 <ul>
 <li>
 HR Systems Management: Manage HR systems (HRIS) to ensure smooth functioning, data accuracy, and ease of use. Lead initiatives to integrate new tools or software.
 </li>
 <li>
 Automation &amp; Innovation: Advocate for HR technology and automation to improve processes and increase the overall efficiency of HR services.
 </li>
 </ul>
 <li>
 Vendor Management
 </li>
 <ul>
 <li>
 Outsource Management: Manage relationships with third-party vendors for services such as benefits administration, recruitment, and payroll.
 </li>
 <li>
 Contract Management: Oversee contracts, ensure performance metrics are met, and manage service-level agreements (SLAs).
 </li>
 </ul>
 <li>
 Continuous Improvement
 </li>
 <ul>
 <li>
 Process Improvement: Regularly assess HR processes, identifying areas for improvement, and working to implement best practices to enhance the overall efficiency of HR services.
 </li>
 <li>
 Feedback Loops: Collect feedback from employees and managers on HR services, using it to drive improvements and adjustments.
 </li>
 </ul>
 <li>
 Project Management
 </li>
 <ul>
 <li>
 HR Initiatives: Lead or participate in HR projects such as system implementations, policy updates, or other strategic HR initiatives.
 </li>
 <li>
 Change Management: Manage change processes associated with HR policies or systems, ensuring smooth transitions and communication.
 
 </li>
 </ul>
 </ul>
 This role is critical in ensuring that HR functions run smoothly and efficiently, ultimately supporting the organization&rsquo;s goals.
 
 
 
 What You&rsquo;ll Bring
 
 
 
 <ul>
 <li>
 At least 8-10 years directly related work experience in a HRSS environment capacity, providing direct support to front-line employees and people leaders
 </li>
 <li>
 Ability to work in a high growth, fast-paced environment requiring agility to meet changes in business demand
 </li>
 <li>
 Strong Business Acumen with experience working as part of a large global organization (at least 3k employees).
 </li>
 <li>
 Excellent organizational, planning and time management skills. Effective at managing multiple priorities under tight deadlines, ability to prioritize conflicting demands, organize time and resources to deliver consistent results for the business and bring initiatives to successful completion
 </li>
 <li>
 Strong leadership capabilities with proven ability to foster an environment of positive employee engagement and trust
 </li>
 <li>
 Excellent verbal and written communication with a proven ability to influence and build relationship in a diverse environment
 </li>
 <li>
 High degree of business ethics and transparency
 </li>
 <li>
 3+ years in managerial role. Proven strong leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment
 </li>
 <li>
 Strong analytical skills; solid decision making capabilities coupled with the ability to analyse situations and provide practical recommendations
 </li>
 <li>
 Strong technical aptitude; advanced skills and knowledge of Microsoft Office to include: Word, Excel and PowerPoint. Good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and Other HRMS systems
 </li>
 <li>
 Must be able to operate under minimal supervision with judgment for independent actions
 </li>
 <li>
 Must convey a high level of personal integrity and a passion for excellence
 </li>
 <li>
 Qualification: Must be an MBA
 </li>
 <li>
 Must have strong work experience in a HRSS environment, good understanding of HR systems and their application to advance efficiency of operations; including HR ticketing solutions and other HRMS systems.
 </li>
 <li>
 Good leadership skills with experience of effectively coaching, developing high performing teams in a customer service environment is needed.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 We&rsquo;re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We&rsquo;re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you&rsquo;re not just another employee; you&rsquo;re part of a tradition of excellence and a community working towards creating a digital future.
 
 
 
 Fostering innovation through diverse perspectives
 
 
 
 Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
 
 
 We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
 
 
 
 How We Look After You
 
 
 
 We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We&rsquo;re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We&rsquo;re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you&rsquo;ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
 
 
 
 We&rsquo;re proud to say we&rsquo;re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status
 
 
 or any other protected characteristic.
 
 Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
 
 
</div>

Randstad Enterprise

<div>
 
 
 Location: Hyderabad, Telangana
 
 
 
 
 Work Shift: Night Shift (5:30 PM - 2:30 AM IST/6:30 PM - 3:30 AM as per DLS)
 
 
 
 
 Employment: Full Time
 
 
 
 
 
 
 
 about Randstad Enterprise:
 
 
 
 Randstad Enterprise provides solutions and expertise that help large enterprise company&rsquo;s position for growth, execute on strategy, and improve business agility. The collective experience encompasses all facets of the global talent spectrum, from acquisition of talent to outplacement solutions. Enabled by innovative technologies, key offerings include HR and recruitment solutions, Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO), In-House and Professional services, and outplacement and career transition services.
 
 
 
 Who you are:
 
 
 <ul>
 <li>
 has accountability for the performance and results of multiple related units
 </li>
 <li>
 manages important client &amp; internal relationships with guidance from senior management
 </li>
 <li>
 develops and/or delivers a plan and outcomes for an operational area with guidance from senior colleagues.
 </li>
 <li>
 develops procedures for areas of expertise
 </li>
 <li>
 monitors SLA/KPI performance to control and improve team performance &amp; productivity
 </li>
 <li>
 identifies opportunities to better serve client needs
 </li>
 <li>
 provides coaching and mentoring to team members and TLs
 </li>
 </ul>
 
 
 Differentiators
 
 
 <ul>
 <li>
 develops and shares best practices with the global GBS community
 </li>
 <li>
 manages the performance of direct reports by working within performance management systems
 </li>
 <li>
 can apply understanding of the business environment and objectives to develop solutions without supervision
 </li>
 </ul>
 
 
 Impact:
 
 
 <ul>
 <li>
 Erroneous decisions may possibly result in delays and modifications to project/operations; possibly cause expenditure of time; human resources, and funds
 </li>
 </ul>
 
 
 Education:
 
 
 
 Bachelor&rsquo;s degree required
 
 
 
 Work Experience:
 
 
 
 
 
 
 5-7 years of relevant experience
 
 
 3+ years in RPO environment
 
 
 
 Job requirements:
 
 
 <ul>
 <li>
 Strong customer focus and customer service skills
 </li>
 <li>
 Excellent communication, multi-tasking, and organizational skills
 </li>
 <li>
 Possess strong interpersonal skills and some ability to analyze, explain, and draw logical conclusions from operational, financial, regulatory and/or business data
 </li>
 <li>
 Track record of high achievement
 </li>
 <li>
 Demonstrated success working on teams
 </li>
 <li>
 At least 2 years of experience in being accountable for the performance and results of a medium-sized team or multiple small teams of employees
 </li>
 <li>
 Experience in planning and managing resources to deliver against predetermined objectives
 </li>
 <li>
 Proven experiences in addressing complex issues and developing recommended solutions
 </li>
 <li>
 college or university degree or the equivalent work experience
 </li>
 </ul>
 
 
 Technical requirments:
 
 
 
 Proficient with the Google environment including Gmail, Docs, Sheets and Slides
 
 
 Proficient with Microsoft Office tools including Word, Excel, PowerPoint, Outlook and applicable tools
 
 
 
 core competencies:
 
 
 <ul>
 <li>
 Delighting people
 </li>
 <li>
 Performing today
 </li>
 <li>
 Leading change
 </li>
 <li>
 Securing the future
 </li>
 </ul>
 
 
 randstad offers you:
 
 
 <ul>
 <li>
 An opportunity to work for a global market leader in HR services with industry recognition
 </li>
 <li>
 Continuous learning and development opportunities
 </li>
 <li>
 An dynamic, innovative, inclusive, agile, flexible, and fun work environment
 </li>
 <li>
 The chance to lead a talented and driven team and be a visionary leader
 </li>
 </ul>
 
 
</div>

Recruiting Operations Manager

Amazon

<div>
 
 Description
 
 
 
 As an Operations II Manager, you will work with India leadership team to improve existing systems or processes, and reduce defects to serve Amazon&rsquo;s customers better. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, in line with our goal to be the Earth&rsquo;s Most Customer Centric Company. Within Operations I Manager job family, you&rsquo;ll be offered one of the key roles in operations: area manager, operations manager or station manager depending on business needs. Basic, preferred &amp; demonstrated abilities remain same for all these job roles. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India operations team. Are you ready to drive high-visibility, strategic, revenue generating projects as well as leverage Lean methodologies to lead operational process improvement initiatives? Are you willing to &ldquo;roll up your sleeves&rdquo; and get into the details that make Operations world class?
 
 
 Key job responsibilities
 
 
 
 Demonstrated Abilities
 
 
 
 <ul>
 <li>
 Sense of ownership
 </li>
 <li>
 Excellent analytical skills
 </li>
 <li>
 Ability to summarize and communicate important data
 </li>
 <li>
 Desire to learn complex processes and systems
 </li>
 <li>
 Commitment to long-term career development through multiple assignments in India Operations
 </li>
 <li>
 Ability to collaborate with large work groups and demonstrate ability to lead the team
 </li>
 <li>
 Ability to lead a team of associates with support from seasoned managers
 </li>
 <li>
 To serve our customers, our operations function 24X7, 365 days. Your role will warrant working in a roster that may include night shifts and/or your weekly offs.
 </li>
 <li>
 This will be a &ldquo;physical/ on-floor&rdquo; role where you will be expected to lead teams from Day1.
 </li>
 <li>
 Willing to relocate, as per business need
 
 
 </li>
 </ul>
 Details of various roles within the Operations Manager I job family (As an Intern/FTE you will be placed at either of the below mentioned job titles)
 
 
 AREA MANAGER
 
 
 Working in fulfilment center or our office premises where you will spend time on floor observing processes, doing audits, coaching associates, which requires -
 
 
 <ul>
 <li>
 Walking in the fulfillment center and around area with great frequency
 </li>
 <li>
 Continual standing and/or walking
 </li>
 <li>
 Ability to work in construction /distribution environment that may be noisy, unlit, not airconditioned
 </li>
 <li>
 Able to access all areas of building (ascending and descending ladders, stairs, gangways) safely and without limitation
 </li>
 <li>
 Require extensive data analysis to identify trends and drive kaizen activities
 </li>
 <li>
 Strong interpersonal skills to ensure operational success, as well as drive multiple initiatives, with a diverse set of stakeholders
 </li>
 <li>
 Participate in leadership review meetings like Daily deep dive, site business review and participate to take decisions on site improvement parameters
 </li>
 <li>
 Ensure implementation of quality best practices like 5S
 </li>
 <li>
 Support, mentor, and motivate your hourly workforce
 </li>
 <li>
 Manage safety, quality, productivity, and customer delivery promises
 </li>
 <li>
 Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality
 
 
 </li>
 </ul>
 Assurance, Human Resources to develop plans to meet business objectives
 
 
 OPERATIONS MANAGER
 
 
 <ul>
 <li>
 Customer/seller service Contact Reduction
 </li>
 <li>
 Concessions &ndash; defect analysis, reduction and improving customer experience
 </li>
 <li>
 Shadowing seasoned manager on floor and adapting the knowledge of on floor operations to run and execute shifts independently.
 </li>
 <li>
 Methods to track and improve performance of partners (carriers and 3P partners)
 </li>
 <li>
 Transportation/supply chain issues pertaining to new geographies where Amazon has a potential marketplace
 </li>
 <li>
 Perform market and competitive analysis as required for different parameters in transportation. Develop operating plans to improve performance and monitoring and pilot them.
 </li>
 <li>
 Identify and prevent financial leakage when working with partners.
 </li>
 <li>
 Enhancing customer returns experience
 </li>
 <li>
 Drive process improvements to enhance the operational efficiencies or improve quality metrics in fulfillment centers/transportation/customer service/ seller service
 </li>
 <li>
 Analyze and create mechanisms to improve third party seller order fulfillment
 </li>
 <li>
 Improving fulfilment center processes and metrics by working with team members in retail, fulfilled by Amazon, customer service, transportation, etc.
 </li>
 <li>
 Data processing, supervising quality and continuous improvement
 
 
 </li>
 </ul>
 STATION MANAGER
 
 
 <ul>
 <li>
 Defining the transportation process from FC to delivery stations
 </li>
 <li>
 Provide practical inputs to Centralize routing team to optimize delivery process from delivery station to customer address.
 </li>
 <li>
 Ensure enough bandwidth in citywide delivery team to ensure peak time delivery management
 </li>
 <li>
 Conduct the performance appraisals of the station supervisors and mentor them for handling efficient operations
 </li>
 <li>
 Continuously improve the delivery process and attain a sustained level of delivery performance improvement
 </li>
 <li>
 Analysis of the data reports to identify performance bottlenecks and improve the performance
 </li>
 <li>
 Implement the formal process control and process improvement mechanisms such as Kaizen
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 2+ years of employee and performance management experience
 </li>
 <li>
 Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana - D82
 
 
 Job ID: A3129053
</div>

Manager II, Operations

Air India SATS Airport Services Private Limited (AISATS)

<div>
 
 
 ABOUT AIR INDIA SATS AIRPORT SERVICES PRIVATE LIMITED
 
 
 
 
 
 
 
 
 AISATS, a leading gateway services provider in India, is a joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd.,
 
 
 one of the world&rsquo;s largest providers of air cargo handling services and Asia&rsquo;s leading airline caterer
 
 
 . &lsquo;AISATS&rsquo; is defined by its people &ndash; they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade. With deep domain knowledge of the aviation ecosystem, we
 
 
 offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.
 
 
 
 
 
 
 Manager &ndash; Human Resources (HRBP)
 
 
 
 
 
 
 Location: Hyderabad
 
 
 
 
 
 
 JOB PURPOSE
 
 
 
 The Manager &ndash; HR Operations (HRBP) supports airport operational teams by executing HR strategies, managing core HR processes, and ensuring compliance with labor laws and aviation standards. This role bridges HR and business operations to drive employee engagement, performance, and operational efficiency
 
 
 
 
 
 
 KEY RESPONSIBILITIES
 
 
 
 
 
 
 
 1. Strategic HR Business Partnering
 
 
 <ul>
 <li>
 Collaborate with business leaders to understand operational priorities and align HR strategies accordingly.
 </li>
 <li>
 Drive workforce planning, succession planning, and organizational design initiatives.
 </li>
 <li>
 Support change management and cultural transformation programs.
 </li>
 </ul>
 
 
 2. Talent Acquisition &amp; Onboarding
 
 
 <ul>
 <li>
 Oversee onboarding programs to ensure smooth integration and positive employee experience.
 </li>
 </ul>
 
 
 3. Employee Relations &amp; Engagement
 
 
 <ul>
 <li>
 Act as a trusted advisor for employee concerns, ensuring timely resolution and adherence to policies.
 </li>
 <li>
 Design and implement engagement initiatives, feedback mechanisms, and recognition programs.
 </li>
 <li>
 Promote Diversity, Equity &amp; Inclusion (DEI) across all levels.
 </li>
 </ul>
 
 
 4. Performance &amp; Development
 
 
 <ul>
 <li>
 Facilitate performance management cycles, ensuring quality feedback and development planning.
 </li>
 <li>
 Coach managers on effective people leadership and conflict resolution.
 </li>
 <li>
 Identify training needs and coordinate learning interventions for skill enhancement.
 </li>
 </ul>
 
 
 5. HR Operations &amp; Compliance
 
 
 <ul>
 <li>
 Ensure accurate execution of HR processes including payroll inputs, attendance, and benefits administration.
 </li>
 <li>
 Maintain compliance with labor laws, airport regulations, and internal policies.
 </li>
 <li>
 Drive process improvements and digital HR initiatives for operational efficiency.
 </li>
 </ul>
 
 
 6. Data Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Monitor HR metrics such as attrition, absenteeism, and engagement scores.
 </li>
 <li>
 Provide insights through trend analysis and predictive analytics to support decision-making.
 </li>
 <li>
 Prepare reports for leadership reviews and audits.
 </li>
 </ul>
 
 
 7. Employee Experience &amp; Retention
 
 
 <ul>
 <li>
 Develop strategies to improve retention and career progression for operational staff.
 </li>
 <li>
 Implement well-being programs and initiatives to enhance employee satisfaction.
 </li>
 </ul>
 
 
 
 
 
 EDUCATIONAL QUALIFICATIONS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 </li>
 <li>
 
 6&ndash;8 years
 
 in Human Resources, with exposure to multiple HR functions (Talent Acquisition, Employee Relations, Performance Management, HR Operations).
 </li>
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 At least
 
 3 years in an HR Business Partnering role
 
 , preferably in a multi-location or large-scale operational environment.
 </li>
 <li>
 Familiarity with HRIS systems and labor law compliance.
 </li>
 </ul>
 
 
 
 
 
 PERSONAL CHARACTERISTICS &amp; BEHAVIOUR
 
 
 <ul>
 <li>
 Strong interpersonal and communication skills.
 </li>
 <li>
 Problem-solving and conflict resolution abilities.
 </li>
 <li>
 Attention to detail and process orientation.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 </ul>
 
 
</div>

Manager – Human Resources (HRBP)

Experian

<div>
 
 Company Description
 
 
 
 Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.
 
 
 We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
 
 
 We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 You will be based in Hyderabad and reporting to Consumer Services Manager
 </li>
 <li>
 Manages operations that provide customers with product information and coordinate the resolution of customer service or account issues for designated product lines. Manages the customer contact and document processing required to maintain consumer credit databases. Manages employee performance in providing credit services and ensures compliance with federal and state regulations while attaining business objectives. Supervises the investigation process during a credit dispute ensuring compliance to federal and state regulations and departmental goals. Supervises operations to update and maintain the consumer credit profile database. Produces reports and provides methods for user access to information in the resolution of consumer disputes. Monitors and maintains database integrity.
 
 
 </li>
 </ul>
 
 WHAT YOU&rsquo;LL BE DOING:
 
 
 
 <ul>
 <li>
 Coordinates day-to-day operations and administering company policies and procedures through subordinate exempt and non-exempt staff. Includes assigning work, monitoring and reviewing progress and accuracy of work, training, directing efforts and providing technical guidance on complex issues.
 </li>
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 May provide input on personnel actions (e.g. staffing, terminations, objective setting, performance and salary reviews, disciplinary actions, and scheduling.)
 </li>
 <li>
 Oversees operations to maintain consumer databases and ensures that the daily qualitative and quantitative goals of the organization are met.
 </li>
 <li>
 Oversees profile database system maintenance. Develops, implements and monitors database maintenance methods and procedures to ensure the integrity of consumer credit profile information.
 </li>
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 Oversees the processing of public record transactions requested by subscribers and as required by exceptions
 </li>
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 Responds to escalated consumer issues. Produces consumer dispute reports and provides technical and analytical support to internal departments in the handling of the dispute process. Ensures pertinent data is readily available to internal users for the review and resolution of consumer dispute issues.
 </li>
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 Oversees the daily workflow, assesses available resources determines work allocations and makes employee work assignments. Collaborates with management and staff to develop and administer employee work schedules.
 </li>
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 Develops, coaches, and motivates staff to achieve departmental goals. Provides guidance to employees when responding to changing business conditions.
 </li>
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 Monitors compliance and personnel performance metrics. Ensures data for reporting is accurate, timely and adheres to standards.
 </li>
 <li>
 Implements and administers staff incentive programs. May provide recommendations on incentive programs to senior management.
 </li>
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 Organizes and facilitates staff meetings regarding team performance, recognition and information exchange.
 </li>
 <li>
 WHAT YOUR BACKGROUND LOOKS LIKE:
 </li>
 <li>
 Good problem solving, results orientation and analytical skills.
 </li>
 <li>
 Good organizational and prioritization skills
 </li>
 <li>
 Strong English skills verbal and written) communication skills.
 </li>
 <li>
 Good project management skills
 </li>
 <li>
 Good leadership skills
 </li>
 <li>
 Good coaching and developing skills.
 </li>
 <li>
 Strong change management skills
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience (Formal university studies is a plus)
 </li>
 <li>
 Strong experience in call center environment
 </li>
 <li>
 2-4 years of functional experience
 </li>
 <li>
 2-4 years managing and motivating teams.
 </li>
 <li>
 Strong knowledge of call center operations
 </li>
 <li>
 Strong knowledge of federal and state regulations regarding credit reporting
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward &amp; recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces&trade; 2024 (Fortune Global Top 25), Great Place To Work&trade; in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why.
 
 
 Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
 
 
 
 Benefits
 
 
 
 Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off.
 
 
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
 
 
 Experian Careers - Creating a better tomorrow together
 
 
 Find out what its like to work for Experian by clicking here
 
 
</div>

Customer Care Supervisor I ( International Voice )

Zelis

<div>
 
 About Us
 
 
 
 Zelis is modernizing the healthcare financial experience in the United States (U.S.) across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts &ndash; driving real, measurable results for clients.
 
 
 
 Why We Do What We Do
 
 
 
 In the U.S., consumers, payers, and providers face significant challenges throughout the healthcare financial journey. Zelis helps streamline the process by offering solutions that improve transparency, efficiency, and communication among all parties involved. By addressing the obstacles that patients face in accessing care, navigating the intricacies of insurance claims, and the logistical challenges healthcare providers encounter with processing payments, Zelis aims to create a more seamless and effective healthcare financial system.
 
 
 Zelis India plays a crucial role in this mission by supporting various initiatives that enhance the healthcare financial experience. The local team contributes to the development and implementation of innovative solutions, ensuring that technology and processes are optimized for efficiency and effectiveness. Beyond operational expertise, Zelis India cultivates a collaborative work culture, leadership development, and global exposure, creating a dynamic environment for professional growth. With hybrid work flexibility, comprehensive healthcare benefits, financial wellness programs, and cultural celebrations, we foster a holistic workplace experience. Additionally, the team plays a vital role in maintaining high standards of service delivery and contributes to Zelis&rsquo; award-winning culture.
 
 
 
 Position Overview
 
 
 
 Role Overview
 
 
 The Associate Project Manager will play a key role in supporting the Director of Payment Lifecycle by managing and maintaining the operational structure of ongoing improvement initiatives. This role involves organizing, tracking, and communicating the status of various projects, ensuring clarity and consistency across the initiative portfolio.
 
 
 Key Responsibilities
 
 
 
 Initiative Management
 
 
 
 <ul>
 <li>
 Maintain a centralized inventory of all active and planned initiatives.
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 <li>
 Ensure initiatives are correctly labeled and categorized according to scope, priority, and impact.
 </li>
 <li>
 Update initiative status weekly, reflecting progress, blockers, and changes.
 </li>
 <li>
 Add new initiatives and relevant documentation as needed.
 
 
 </li>
 </ul>
 Information Governance
 
 
 <ul>
 <li>
 Ensure initiative records are complete, accurate, and up to date.
 </li>
 <li>
 Collaborate with stakeholders to gather information or clarify project details.
 </li>
 <li>
 Support version control and historical tracking of initiative changes.
 
 
 </li>
 </ul>
 Reporting &amp; Communication
 
 
 <ul>
 <li>
 Prepare weekly summaries and dashboards for leadership review.
 </li>
 <li>
 Highlight key updates, risks, and dependencies across initiatives.
 </li>
 <li>
 Assist in preparing materials for cross-functional meetings and reviews.
 
 
 </li>
 </ul>
 Process Support
 
 
 <ul>
 <li>
 Identify opportunities to improve initiative tracking and reporting workflows.
 </li>
 <li>
 Support the Director in identifying and implementing process enhancements across the payment lifecycle.
 </li>
 <li>
 Document and standardize best practices for initiative management.
 
 
 </li>
 </ul>
 &emsp;
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 2&ndash;4 years of experience in project coordination or project management.
 </li>
 <li>
 Strong organizational and documentation skills.
 </li>
 <li>
 Familiarity with project management tools (e.g., Asana, Jira, Smartsheet, or similar).
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Ability to work independently and manage multiple priorities.
 </li>
 <li>
 Experience in payment operations or financial services is a plus.
 
 
 </li>
 </ul>
 
 Preferred Attributes
 
 
 
 <ul>
 <li>
 Detail-oriented with a proactive mindset.
 </li>
 <li>
 Comfortable working in a dynamic, fast-paced environment.
 </li>
 <li>
 Collaborative and able to engage with cross-functional teams.
 </li>
 <li>
 Analytical thinking and problem-solving skills.
 
 
 </li>
 </ul>
 
 Commitment to Diversity, Equity, Inclusion, and Belonging
 
 
 
 At Zelis, we champion diversity, equity, inclusion, and belonging in all aspects of our operations. We embrace the power of diversity and create an environment where people can bring their authentic and best selves to work. We know that a sense of belonging is key not only to your success at Zelis, but also to your ability to bring your best each day.
 
 
 
 Equal Employment Opportunity
 
 
 
 Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 
 Accessibility Support
 
 
 
 We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability and require reasonable accommodation with any part of the application and/or interview process, please email talentacquisition@zelis.com.
</div>

Associate Project Manager

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Customer Care Supervisor I ( International Voice )

Associate Project Manager