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operations specialist

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a highly organized and motivated
 
 Operations Specialist
 
 to join our dynamic team. The Operations Specialist will play a key role in supporting the Operations team.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development, implementation, and continuous improvement of operational systems, processes, and best practices
 </li>
 <li>
 Coordinate and monitor daily operational activities to ensure accuracy, efficiency, and compliance with company policies
 </li>
 <li>
 Collaborate with departments (e.g., Sales, Finance, Logistics, Customer Service) to ensure seamless workflow and issue resolution
 </li>
 <li>
 Assist in planning and execution of projects, including scheduling, resource coordination, and reporting
 </li>
 <li>
 Handle vendor relationships and procurement processes where applicable
 </li>
 <li>
 Ensure compliance with internal and external policies, regulations, and standards
 </li>
 <li>
 Troubleshoot operational problems and escalate issues as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Operations Management, or a related field
 </li>
 <li>
 2+ years of experience in an operations, project coordination, or administrative role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent organizational and time-management abilities
 </li>
 <li>
 Proficient in Microsoft Office Excel
 </li>
 <li>
 Strong communication and interpersonal skills
 
 
 </li>
 </ul>
 To apply, please submit your CV along with a cover letter that highlights your relevant experience and skills.
 
 
 
 Safeguarding Statement:
 
 The safety and welfare of our employees and students are our highest priority, and all appointments are subject to thorough background checks and reference verifications.
</div>

Operations Specialist

Decima International

<div><div>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International's founders established a simple yet powerful formula:

Approach each client engagement as a partnership, create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards.</div>
If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.

We are looking for a driven and capable Senior Operations Specialist to support us on projects for top technology clients from around the world. This is a client-facing role that requires strong interpersonal, communication, and organizational skills, the ability to self-direct, and client representation. Must be able to manage multiple projects concurrently and across multiple regions.

We are looking to bring in dedicated individuals with a passion for innovation and talent for multitasking in a fast-paced environment. We will help you grow, pursue, and fulfill what inspires you so we can make big impacts on the world, together.

RESPONSIBILITIES
<ul>
<li>Day-to-Day Operations: Manage and oversee daily business operations to ensure efficiency and effectiveness in both the US and MENA offices</li>
<li>Office Coordination: Ensure smooth operations and communication between the US and MENA office locations, addressing any issues that arise promptly</li>
<li>External Requirements Management: Maintain and manage all external requirements, including legal, accounting, and state requirements, ensuring full compliance with relevant regulations and standards</li>
<li>Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness</li>
<li>Vendor Management: Manage relationships with external vendors and service providers to ensure high-quality service and support</li>
<li>Budget Management: Assist in budget planning and management, ensuring cost-effective operations</li>
<li>Reporting: Prepare and present regular reports on operational performance, highlighting key metrics and areas for improvement</li>
<li>Team Collaboration: Collaborate with other departments and teams to support overall business objectives and ensure smooth operational workflows</li>
<li>Compliance: Ensure all operations comply with company policies and industry regulations</li>
</ul>
QUALIFICATIONS

Required Qualifications
<ul>
<li>Bachelor's degree in Business Administration, Operations Management, or a related field</li>
<li>10+ years of experience in operations management</li>
<li>Proven experience in managing day-to-day business operations and ensuring smooth office operations</li>
<li>Strong knowledge of legal, accounting, and business operations requirements</li>
<li>Fluency in English is a must</li>
<li>Excellent organizational and problem-solving skills</li>
<li>Strong communication and interpersonal skills</li>
<li>Proficiency in MS Office Suite and other relevant software</li>
<li>Ability to manage multiple tasks and projects simultaneously</li>
<li>Strong attention to detail and a proactive approach to managing operations</li>
</ul>
Preferred Qualifications
<ul>
<li>Operations management experience with professional construction consultancies is a plus</li>
</ul>
POSITION DETAILS
<ul>
<li>Position: Senior Operations Specialist</li>
<li>Location (on-site): Heliopolis, Cairo, Egypt</li>
<li>Position Classification: Salary-based full-time regular hours</li>
</ul>
PRODUCTIVITY TOOLS
<ul>
<li>Microsoft Office</li>
<li>Microsoft 365</li>
</ul><div>
Decima International is an Equal Opportunity Employer who is committed to the safety and wellbeing of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.

At Decima International, we offer a competitive salary package, including paid time off and performance-based bonuses. We also provide excellent medical, vision and dental insurance for our employees.</div></div>

Senior Operations Specialist

BedsXML

<div>
 
 
 Role Description
 
 
 <ul>
 <li>
 This is a full-time on-site role for a Hotel Operations Specialist based in Cairo, Egypt. The Hotel Operations Specialist will manage daily operations, coordinate with various departments, and ensure efficient project management. Responsibilities include handling sales inquiries, analyzing operational data, and facilitating seamless collaboration among teams to guarantee optimal service delivery.
 </li>
 </ul>
 
 
 
 
 
 Job Summary:
 
 
 <ul>
 <li>
 To ensure exceptional customer service standards and maintain clients' satisfaction by answering clients&rsquo; queries and fulfill their needs. Maintaining strong relationships with our partners to ensure seamless booking experiences for our clients.
 </li>
 <li>
 To suggest information about products and services that BedsXML provides through the company&rsquo;s brands, that add value to the clients&rsquo; bookings that involves working on travel requirements for leisure and religious travels as well as corporate/ business.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 <ul>
 <li>
 Answer customers&rsquo; inquiries efficiently and in a timely manner.
 </li>
 <li>
 Respond to inquiries and make reservations if needed.
 </li>
 <li>
 Performing inbound and outbound calls to assist the customer with past, current, and future bookings.
 </li>
 <li>
 Build and maintain relationships with clients and suppliers.
 </li>
 <li>
 Maintain OPS team&rsquo;s mailboxes and keep it up to date as per team&rsquo;s SLAs
 </li>
 <li>
 Manage high valued bookings and update premier agents on a daily basis.
 </li>
 <li>
 Dealing with occurring travel problems, complaints and refunds.
 </li>
 <li>
 Coordinating with Direct contracting and Third-Party Suppliers to solve last minute issues.
 </li>
 <li>
 Notify agencies in event of wrong rate or availability issue.
 </li>
 <li>
 Report customer concerns and any system issues.
 </li>
 <li>
 Handling offline requests.
 </li>
 <li>
 Attending departmental meetings and training when requested.
 </li>
 <li>
 Maintain the strategic operations goals and targets.
 </li>
 <li>
 Ensure all required tasks are completed accurately and within given time frames.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Education and training:&nbsp;
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, in tourism studies or equivalent major.
 </li>
 <li>
 Fluency in the English language is a must, multilingualism is preferable.
 </li>
 <li>
 Business English and Documentation Skills e-mails writing, and Details oriented.
 </li>
 <li>
 Travel Trade Experience, Tourism industry and/or hospitality.
 </li>
 <li>
 Good experience in Customer Service, Quality Focus.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Core competencies:
 
 
 <ul>
 <li>
 Communication skills
 </li>
 <li>
 Personal commitment ownership
 </li>
 <li>
 Customer focus and satisfaction
 </li>
 <li>
 Problem solving
 </li>
 <li>
 Team-player and team alignment
 </li>
 <li>
 Agility and flexibility
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Work related experience:&nbsp;
 
 
 <ul>
 <li>
 1 &ndash; 3 years, experience in one or more of the below fields:
 </li>
 <li>
 Hotels reservations.
 </li>
 <li>
 OTA/TA operations.
 </li>
 <li>
 OTA/TA/Wholesale operations and customer service.
 </li>
 </ul>
</div>

Hotel Operations Specialist

dubizzle MENA

<div>dubizzle Egypt is the leading marketplaces for selling and buying online in the region. Our aim is to upgrade people&rsquo;s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the market, and the planet.
As part of dubizzle Group, we are alongside some of the strongest classifieds brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
As a Facility Operations Specialist, you will be responsible for managing, maintaining, and optimising building systems to ensure operational efficiency, occupant comfort, and compliance with safety and environmental standards. You will directly support daily facility operations, preventive maintenance, energy management, and technical troubleshooting.
In this role you will be responsible for:
<ul><li>Oversee and maintain critical building systems, including HVAC, electrical, plumbing, fire safety, and utilities.</li>
<li>Lead and supervise technicians in daily maintenance and repair tasks.</li>
<li>Develop and implement preventive maintenance schedules to minimise downtime and extend equipment life.</li>
<li>Monitor energy performance and implement conservation measures to improve efficiency.</li>
<li>Plan and execute shutdowns, upgrades, and reliability improvement projects.</li>
<li>Troubleshoot complex technical issues and ensure timely resolution.</li>
<li>Ensure full compliance with HSE, local building codes, and environmental standards.</li>
<li>Manage facility improvement projects from planning to completion.</li>
<li>Coordinate with vendors for maintenance contracts, spare parts, periodical reports and project work.</li>
<li>Monitor housekeeping standards and ensure cleanliness and safety in all facility areas.</li>
<li>Support budgeting, cost control, and continuous operational improvements.</li>
<li>Collaborate with cross-functional partners in product, engineering, operations, finance, and marketing to help develop data-informed business strategies and roadmaps.</li>
<li>Partner with the finance team in developing budgets, forecasts, and ad hoc analyses that are informed by data-driven insights and operating metrics.</li>
<li>Continuous management for all launched propositions and products, handling the pre-analysis and post assessments.</li>
</ul>
Requirements
Qualifications
<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (or related field).</li></ul>
Experience<ul><li>
Minimum 3 years of experience in facility management or technical operations.</li></ul>
Knowledge<ul>
<li>
Strong knowledge of building systems and preventive maintenance.</li>
<li>Proficiency in MS Office and AutoCAD.</li>
</ul>
Skills<ul><li>
Strong leadership, problem-solving, and communication skills.</li></ul>
Traits<ul><li>
Proven ability to work under pressure and ensure operational continuity.</li></ul>
Benefits<ul>
<li>A fast paced, high performing team.</li>
<li>Comprehensive Health Insurance</li>
<li>Life Insurance</li>
<li>Rewards &amp; Recognitions</li>
<li>Learning &amp; Development opportunities</li>
</ul>#Egyptdubizzle</div>

Facility Operations Specialist

Taager

<div>About Taager 
is the first B2B startup specialized in supporting social sellers. We are democratizing the social e-commerce space by enabling entrepreneurs &mdash; whether beginners or experienced &mdash; to sell online without capital, inventory, or operational experience. We handle product selection, storage, logistics, payment collection, and customer service on behalf of our merchants. 

Launched in 2019 with a team of just 8 people, we&rsquo;ve grown to over 700 employees across Egypt, Saudi Arabia, the UAE, and more recently, Morocco. We serve over 
34,000 social commerce sellers from diverse backgrounds &mdash; from students seeking side income to seasoned digital marketers aiming to become independent entrepreneurs. Our sellers have access to over 2,500 high-potential products.

Our teams are driven by our mission and deeply motivated to provide the best experience for our sellers. With a commitment to quality and operational excellence, we're transforming the social commerce landscape in the MENA region! 
Our Mission

To empower anyone to start and grow their own e-commerce business. 
Our Vision

We envision a world where anyone can sell online, earn a living, and even build wealth &mdash; all within a simple, low-risk environment. A world where the magic of technology is made accessible to the most talented merchants. 
Why Join Taager?
<ul>
<li>You'll work in an international environment with team members from over 10 nationalities.</li>
<li>You&rsquo;ll have access to a very attractive compensation plan, depending on your ability to scale.</li>
<li>We invest in team development and prioritize internal promotions.</li>
<li>You&rsquo;ll work alongside ambitious, kind, and talented individuals</li></ul> 


About The Role:

We are looking for a highly motivated and versatile HR Operations Specialist to become an integral part of our growing People team. This is a unique and hands-on role that offers exposure to the full spectrum of the employee lifecycle. You will report directly to the Regional People &amp; Culture Manager and be their right hand in executing people strategies that drive business success.

You are the ideal candidate if you thrive in a fast-paced environment, are a natural problem-solver, and get energized by juggling multiple priorities. You don't just follow processes; you help us build and improve them as we scale.

Key Areas of Responsibility:
<ul>
<li>Talent Acquisition:</li>
<li>Manage the end-of-the-end recruitment cycle for junior to mid-level roles, from job posting to offer letters.</li>
<li>Screen resumes, conduct initial phone screens, and coordinate interview schedules.</li>
<li>Partner with hiring managers to understand their team needs and ensure smooth candidate experience.</li></ul> 

<ul>
<li>HR Operations &amp; Daily Tasks:</li>
</ul><ul><li>Serve as the first point of contact for employee inquiries regarding HR policies, benefits, and procedures.</li>
<li>Manage and maintain all employee records and HRIS data with a high degree of accuracy and confidentiality.</li>
<li>Process HR-related documentation, including employment contracts, onboarding packages, and exit paperwork.</li>
<li>Administer employee benefits programs and act as a liaison with benefits providers.</li>
<li>Ensure 100% compliance with local labor laws and internal policies.</li></ul> 

<ul>
<li>Performance Management:</li>
</ul><ul><li>Support the administration of the company&rsquo;s performance review cycles (e.g., goal setting, mid-year, and year-end reviews).</li>
<li>Guide managers and employees on the use of our performance management system and best practices.</li>
<li>Track completion rates and compile data to help identify trends and development needs.</li></ul> 

<ul>
<li>Training &amp; Development:</li>
</ul><ul><li>Coordinate the logistics for all training sessions, workshops, and learning initiatives.</li>
<li>Assist in identifying training needs through surveys, interviews, and consultation with managers.</li>
<li>Promote available learning resources and encourage a culture of continuous learning.</li></ul> 

<ul>
<li>Employee Engagement:</li>
</ul><ul><li>Act as a culture champion, helping to foster a positive, inclusive, and high-performing work environment.</li>
<li>Assist in organizing and executing employee engagement activities, team-building events, and recognition programs.</li>
<li>Help conduct employee surveys and support action planning based on feedback.</li></ul> 


What will make successful:
<ul>
<li>Must-Haves:
<ul><li>A minimum of 2 years of experience in a multi-faceted HR role, preferably in a fast-growing tech company or startup.</li>
<li>A proven great multi-tasker with the ability to prioritize effectively in a dynamic environment.</li>
<li>Exceptional flexibility and adaptability to change; you are comfortable with ambiguity and shifting priorities.</li>
<li>A fast and agile learner who is eager to take on new challenges and acquire new skills.</li>
<li>Strong interpersonal and communication skills, with a high level of empathy and discretion.</li>
</ul></li><li>Technical Skills:
<ul><li>Proficiency in HRIS systems (e.g. BambooHR, Workable) and Google Workspace/Microsoft Office Suite.</li>
<li>Solid understanding of HR best practices and core labor legislation.</li></ul></li></ul></div>

HR Operations Specialist

Digital School by Berlitz

<ul><li>Course Scheduling: Create and manage schedules for online courses, ensuring classes are assigned to the correct instructors and time slots.</li><li>Student Onboarding: Create user credentials and grant access for new students to learning platforms.</li><li>Attendance Tracking: Monitor and record student attendance and absence for each session, ensuring accurate reporting.</li><li>Payment Tracking: Maintain and update payment records, coordinating with the finance team to ensure accuracy and timely follow-up.</li><li>Client Communication: Follow up with clients regularly regarding course updates, attendance, payments, and general inquiries.</li><li>Feedback Management: Send feedback forms to clients, compile responses, and share insights with the relevant teams for service improvement.</li><li>Reporting: Prepare regular reports on course performance, attendance, and operational KPIs.</li></ul>Job Type: Full-timePay: E&pound;7,500.00 - E&pound;9,000.00 per month

Mondia

<div>
 Our People Operations is the custodian of our HR systems, teams' operations and admin function; the driving force behind our local People teams, the People Operations leads all administrative activities and coordinates the necessary operational tasks to ensure that we can deliver first class service to our people, with accurate and timely data and reporting.
 
 
 <ul>
 <li>
 Drafting and archiving all team administration including hiring documentation, reports, letters and other people related correspondence
 </li>
 <li>
 Contributing to the development and implementation of systems, processes and objectives, to offer best in class HR Service delivery
 </li>
 <li>
 Acting as custodian of the People team's tech tools, (Lattice, BambooHR), ensuring these remain up-to-date accurate and are a single source of truth for all relevant stakeholders
 </li>
 <li>
 Tracking and monitoring leave balances for all local employees, escalating any exceptions and guiding colleagues on the correct adoption of company practices
 </li>
 <li>
 Facilitate and contribute to the onboarding program ensuring all new joiner documentation is completed and people are onboarded effectively, to ensure a smooth transition in their new roles
 </li>
 <li>
 Compiling detailed and accurate monthly reporting to facilitate the timely processing of people operations tasks, such as payroll
 </li>
 <li>
 Acting as a champion of the organisation's Values and contributing to building a high performance and engaged culture
 </li>
 <li>
 Self-lead learning, keeping abreast of international best practice at all times
 </li>
 <li>
 Identifying any issues within current working practices where possible, suggesting solutions to ensure continual improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least 2 years' experience as People Operations or a comparable role
 </li>
 <li>
 Proven track record operating in a busy HR / People admin function across multiple areas of HR
 </li>
 <li>
 Excellent administrator; with extremely high attention to detail and good analytical skills
 </li>
 <li>
 Agile, flexible and responsive approach to work
 </li>
 <li>
 High focus on achievement and results delivery
 </li>
 <li>
 Proven track record in a People/HR admin role, would be a distinct advantage
 </li>
 <li>
 Previous experience within a tech environment, would be a distinct advantage
 </li>
 <li>
 Strong analytical and critical thinking skills and great attention to detail; able to provide meaningful reporting and narrative on market insights
 </li>
 <li>
 Extensive knowledge of HR policies and systems and local Labour Law
 </li>
 <li>
 Previous experience within a tech environment, startup, rapidly-scaling business and/or in a matrix organizational structure would be a distinct advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social insurance coverage for employees
 </li>
 <li>
 Health insurance for employees and their families
 </li>
 <li>
 Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen
 </li>
 <li>
 The company will contribute up to EUR 25 per month towards staff perks
 </li>
 <li>
 A company bonus scheme applicable as per bonus scheme rules
 </li>
 <li>
 EUR equivalent salaries paid in EGP
 </li>
 </ul>
</div>

People Operations Specialist

Explore 1654+ Operations specialist in Egypt this November. Find roles across top companies and apply now to boost your career.

1654 operations specialist jobs IN Egypt

Operations Specialist

Senior Operations Specialist

Hotel Operations Specialist

Facility Operations Specialist

HR Operations Specialist

Operations Specialist

People Operations Specialist