operations manager Jobs in Dubai United Arab Emirates

operations manager

operation manager Jobs in Dubai United Arab Emirates

operation manager

it support Jobs in Dubai United Arab Emirates

it support

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it support engineer

operations executive Jobs in Dubai United Arab Emirates

operations executive

operations support specialist

Nahdi Medical Co.

Act as the first level of IT technical support to Nahdi users in UAE Warehouse, Office, and Pharmacies regarding the hardware, software and inftrastructure to facilitate Nahdi s operations, maintain all the hardware devices and the software, and ensure standardization.Accountabilities:Hardware &amp; Software Issues/Requests:<ul><li>Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.</li><li>Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.</li><li>Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.</li><li>Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.</li><li>Escalate and Report un-resolved issues to the POS Supervisor until resolved.</li><li>Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.</li><li>Install and maintain POS printers and accessories.</li><li>Conducting regular visits as a preventive action.</li></ul>New Hires:<ul><li>Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.</li></ul>Hardware &amp; Software:<ul><li>Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.</li><li>Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.</li><li>Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.</li></ul>Infrastructure:<ul><li>Manages network &amp; communication issues of the data center Operations</li><li>Troubleshoot network problems when occurred and prepare incident reports</li><li>Implement approved network security policies and procedures</li><li>Monitor network for any un-usual activity</li></ul>Trends &amp; Technologies:<ul><li>Keep up-to-date with new trends and technologies in IT field</li></ul>Work Environment:<ul><li>Indoors : 100%</li><li>Working Days : 5 Working Days</li><li>Days off : 2 Days Off</li><li>Working Hours : 8:00 AM 6:00 PM (1 hour break) (on call)</li></ul>

IT Operations Support Specialist

Nahdi

Receive Nahdi users software and hardware issues/requests through e-mail, system alerts etc to solve the issue directly within the agreed Service Level Agreement (SLA) or reassign to the concerned IT team.
Update the receiving form to Nahdi users of the new hardware received on the IT Asset Management System to ensure proper asset management.
Receive job tickets from helpdesk and solve the problems (Remotely or by attending the store) within the time mentioned in the SLA.
Prepare new POS units and install all standard software s (Oracle Retail program, antivirus, Open Office, etc .) for delivery to stores.
Escalate and Report un-resolved issues to the POS Supervisor until resolved.
Execute preventive maintenance &amp; plans (Security Policies, New Projects &amp; Tasks) in accordance with POS Supervisor.
Install and maintain POS printers and accessories.
Conducting regular visits as a preventive action.
Execute the tickets -received from the supervisor- of the new hires through the creation of e-mail user, windows installation, the approved required applications, access on the business domain .etc to ensure providing the IT services as per the job profile.
Ensure the maintenance of Nahdi hardware though the review of the warranty (expiry date and specifications) the preparation of the receiving form to be signed by the vendor- and the communication with the contracted vendors to ensure on-time maintenance.
Maintain the IT support asset inventory through the check of the hardware per the monthly periodic maintenance plan, receiving the new hardware devices and preparation of the hardware for the usage to meet the business requirements.
Maintain the users software and applications (such as antivirus, Microsoft Office etc.) through ensuring the timely update per the monthly periodic maintenance plan to prevent software conflict with old versions and upgrades and to ensure compatibility with the business use.
Manages network &amp; communication issues of the data center Operations
Troubleshoot network problems when occurred and prepare incident reports
Implement approved network security policies and procedures
Monitor network for any un-usual activity
Keep up-to-date with new trends and technologies in IT field br&gt;

hravailable

Operations Specialist / Operations Executive&#65288;&#36816;&#33829;&#19987;&#21592; / &#19987;&#23478;&#65289;Job Responsibilities<ul><li>Manage daily CRM operations, including account opening, review, IB hierarchy setup, rebate configuration, and maintenance.</li><li>Coordinate with Finance, Customer Service, and IT departments to ensure smooth, compliant, and efficient processes for deposits, withdrawals, rebate disbursements, and internal fund transfers.</li><li>Monitor client accounts and trading activities to identify potential risks or irregular behavior, and work closely with the Risk team for timely resolution.</li><li>Utilize operational tools such as Excel, JIRA, or other workflow management systems to improve efficiency and accuracy.</li><li>Develop and maintain standard operating procedures (SOPs), internal manuals, and system guides to support process optimization and consistency.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree or above in Finance, Economics, Computer Science, or a related field.</li><li>1&ndash;2 years of relevant experience in the Forex, CFD, brokerage, or payment industry preferred.</li><li>Proficient in CRM systems (e.g., Brokeree, Arena, UpTrader) and familiar with MetaTrader 4/5 backend configuration logic.</li><li>Strong understanding of IB structures, rebate hierarchies, and rebate calculation formulas.</li><li>Excellent analytical and problem-solving skills, with the ability to coordinate effectively across departments.</li><li>Fluent in both English and Mandarin (Chinese)</li></ul>&bull;(Preferred) Experience in financial reporting, rebate settlement, or fund reconciliation.Job Type: Full-time

Operations Specialist - FX - Chinese Speaker

Road and Transport, RTA Dubai

Position Overview
The Roads and Transport Authority (RTA) in Dubai is seeking an Operations Control Center Specialist to monitor and govern the performance of operational control centers (OCCs) across the city s transportation network. The role involves overseeing EC3 systems, coordinating emergency responses, ensuring compliance with approved procedures, and preparing detailed reports on performance, incidents, and service availability. This position requires strong analytical skills, technical expertise, and the ability to work in a 24/7 operational environment.
Core Duties
<ul>
<li>Operate and monitor EC3 systems linked to OCCs across Dubai s transport network</li>
<li>Implement contingency plans and drills, documenting challenges and recommendations</li>
<li>Receive emergency calls, coordinate with the Operations Room, and record actions in IMMCS</li>
<li>Manage event notifications, observations, and escalation procedures within EC3 systems</li>
<li>Conduct workshops and training on approved procedures and systems for OCC staff</li>
<li>Prepare daily reports including Post-Peak, Incident, and Performance Reports</li>
<li>Ensure readiness of technical systems in control rooms and backup OCCs, reporting to supervisors</li>
<li>Operate Mobile Command Vehicles (MCV) during emergencies and major events</li>
<li>Monitor and govern operations across traffic, metro, bus, tram, taxi, and marine OCCs to ensure service continuity and immediate escalation during disruptions</li>
<li>Analyze operational data including ridership, travel times, and performance metrics, preparing detailed reports and forecasts</li>
<li>Ensure compliance with KHDA, UAE laws, and RTA s Emergency and Crisis Management framework</li>
<li>Coordinate with internal teams and external stakeholders to accelerate recovery during weather events or disruptions</li>
<li>Support decision-makers in Gold and Silver Command Control Rooms during crises</li>
</ul>

Operations Control Center Specialist

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Are you ready to take on a career-defining challenge in metro system infrastructure? Parsons is seeking an experienced Operations Control Center (OCC) Design Specialist to join our Project Management Consultant (PMC) team and oversee the successful implementation and operational readiness of the Operations Control Center for a world-class metro project.
This is a unique opportunity to work at the heart of a transformative transit infrastructure project, ensuring the seamless integration, functionality, and efficiency of the OCC systems that support safe and reliable metro operations. If you have extensive experience in OCC design, testing, and commissioning, as well as a passion for driving excellence, we want to hear from you.
Key Responsibilities:<ul><li>
Act as the client&rsquo;s representative to ensure the design, implementation, and operation of OCC systems meet project specifications and operational requirements.</li><li>
Oversee the integration of critical systems within the OCC, including signaling, SCADA, telecommunications, and passenger information systems.</li><li>
Participate in and validate Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and system commissioning activities.</li><li>
Monitor contractors&rsquo; progress and compliance with international safety, security, and operational standards.</li><li>
Provide expert guidance on operational readiness, ensuring the OCC is fully prepared for normal operations and emergency scenarios.</li><li>
Coordinate between the client, contractors, and operations teams to facilitate seamless communication and issue resolution.</li><li>
Review technical documentation, including designs, operational procedures, and training materials.</li><li>
Prepare regular reports on OCC progress, system performance, and operational readiness for stakeholders.</li></ul><ul><li>
Design and Implementation Oversight:<ul><li>
Review and validate the design, installation, and configuration of OCC systems, including signaling control, SCADA, telecommunications, and passenger information systems.</li><li>
Provide expert guidance to contractors and suppliers to ensure compliance with project requirements and industry standards.</li></ul></li><li>
Operational Readiness and Testing:<ul><li>
Monitor and participate in testing and commissioning activities for OCC systems, ensuring readiness for full operations.</li><li>
Evaluate operational scenarios and ensure that OCC systems can handle planned and emergency situations effectively.</li><li>
Review and approve Factory Acceptance Tests (FAT), Site Acceptance Tests (SAT), and integration tests.</li></ul></li><li>
Coordination and Stakeholder Management:<ul><li>
Act as the primary point of contact between the client, contractors, and operators regarding OCC-related matters.</li><li>
Ensure seamless communication and coordination across all stakeholders to meet project deadlines and milestones.</li><li>
Conduct regular progress reviews, identify potential issues, and recommend corrective actions.</li></ul></li><li>
Compliance and Standards:<ul><li>
Ensure all OCC systems and procedures comply with safety regulations, cybersecurity protocols, and operational standards.</li><li>
Validate contractor compliance with international standards (e.g., IEC, ISO, EN) and local regulations.</li></ul></li><li>
Documentation and Reporting:<ul><li>
Review and provide input on technical documentation, including system designs, operational procedures, and training manuals.</li><li>
Prepare reports on OCC progress, system performance, and operational readiness for the client.</li></ul></li><li>
Training and Knowledge Transfer:<ul><li>
Support the operator in developing training programs and standard operating procedures (SOPs) for OCC staff.</li><li>
Facilitate knowledge transfer to operational teams to ensure long-term success.</li></ul></li></ul>
EDUCATION/EXPERIENCE:<ul><li>
Education:<ul><li>
Bachelor&rsquo;s degree in Transportation Engineering, Railway Operations, Electrical Engineering, or a related field.</li></ul></li><li>
Experience:<ul><li>
8-12 years of experience in railway or metro operations, with at least 3-5 years in OCC systems and operations.</li><li>
Prior experience in a PMC or client representative role is highly desirable.</li><li>
Strong expertise in signaling, SCADA, telecommunications, and operational processes.</li></ul></li><li>
Skills and Knowledge:<ul><li>
Advanced knowledge of OCC systems, including monitoring and control tools, signaling interfaces, and incident management systems.</li><li>
Proficiency in system design reviews, testing, and commissioning activities.</li><li>
Familiarity with railway safety and cybersecurity standards.</li><li>
Strong communication and interpersonal skills for stakeholder management.</li><li>
Excellent analytical and problem-solving abilities, with attention to detail.</li><li>
Ability to work effectively in multidisciplinary teams under tight deadlines.</li></ul></li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Operations Control Center (OCC) Design Specialist

Iqarus

Role summary:The Projects Coordinator forms part of the Operations Team, more specifically the Business Delivery Unit. Working closely with the Assistant Operations Manager and Senior to Operations Manager, they provide overall support to Operations to ensure the smooth running of all projects from pre-mobilisation of new projects to daily running of current projects. They act as the main point of contact for deployed teams. Duties and responsibilities: <ul><li>Devising optimum rotational planning in coordination with Assistant Operations and Senior to Operations Manager and deployed personnel, ensuring Clients requirements as set in the project contractual scope of work are met.</li><li>Ensuring adequate coverage of personnel on medical services sites in alignment with client contractual obligations.</li><li>Managing all travel arrangements, including rotational flights, entry visas, and accommodation.</li><li>Managing on-boarding and induction of all personnel prior to deployment to site.</li><li>Informing Operations Support Centre of all new deployments to ensure adequate security briefing.</li><li>Maintaining and supporting relationship with the Recruiting Team for recruitment needs, proactively identifying and flagging possible staffing gaps.</li><li>Liaising with Recruiting Team to ensure that all documentation (i.e., qualifications, passport, etc.) are in order prior to deployment.</li><li>Supporting HR to ensure renewal of staff qualifications and medical registration in home country.</li><li>Ensuring that requests and enquiries from deployed personnel are answered in a timely and professional manner.</li><li>Coordination with the Procurement Team to ensure staff members are issued uniforms and the correct equipment upon deployment.</li><li>Maintaining appropriate records of staff uniform and equipment allocations, return, and replacement.</li><li>Coordination between deployed personnel and Procurement Team for re-stocking of medical equipment.</li><li>Recording all expenses against relevant budget and escalating any financial risk to the Operations Manager as they arise.</li></ul><ul><li>Coordinating payroll data for field staff, submitting to Assistant Operations Manager on a monthly basis, and dealing with any payroll queries in a timely manner.</li><li>Managing CPD enquiries, approvals, and overseeing reimbursement of allowances, ensuring yearly limit is not exceeded.</li><li>Providing first draft of monthly timesheets and any supporting documentation required for client billing.</li><li>Providing information related to staff travel arrangements and costs to Commercial and Finance Teams, as well as Senior Management.</li><li>Assisting the Commercial and Accounts Management teams with client enquiries/requirements and in providing staffing documentation as part of bid processes.</li><li>Ensuring all clinical governance issues raised by deployed personnel are reported immediately to the relevant Regional Medical Director.</li><li>Coordination between deployed personnel and Procurement Team for re-stocking of medical equipment, including the support of the Inventory Control system and support of the SAGE release system with the procurement and finance teams.</li></ul> Qualifications: <ul><li>High school or higher education qualifications.</li><li>Previous experience in a similar role dealing with international personnel logistics, travel experience, or similar roles.</li><li>Demonstrable experience working in a fast-paced and dynamic environment.</li></ul> Additional Information: Key Skills:<ul><li>Excellent interpersonal and communication skills.</li><li>Exceptional organizational skills with the ability to work on own initiative and as part of a team. Resourceful with strong problem-solving skills.</li><li>Effective time management skills and ability to efficiently manage own workload.</li><li>Proficient in Microsoft Office (Excel, PowerPoint, and Word).</li><li>Demonstrable understanding of dealing with confidential and highly sensitive information.</li></ul>Essential Capabilities:<ul><li>Ability to correctly interpret and apply relevant company policies and procedures.</li><li>Ability to work under pressure whilst remaining client-focused.</li><li>Result-oriented, including out of standard office hours. Critical thinking and ability to assess situations with a view to proactively pre-empt or resolve problems, liaising with relevant stakeholders.</li></ul>Remote Work: NoEmployment Type: Full-time

Project Coordinator - Dubai

Staffingine LLC

<div>
 
 
 Business Analyst
 
 
 
 
 Dubai, UAE &ndash; Remote
 
 
 
 
 Contract / Full Time
 
 
 
 
 Positions &ndash; 6
 
 
 
 
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Business Analyst
 
 will play a key role in bridging business needs with technical solutions by gathering, analyzing, and documenting requirements while ensuring successful project execution and delivery. This position involves close collaboration with cross-functional teams, stakeholders, and vendors to streamline business processes, enhance operational efficiency, and support the onboarding and maintenance of partners and systems.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Gather, document, and validate business requirements and translate them into detailed functional specifications.
 </li>
 <li>
 Work closely with technical teams to design and implement effective business solutions.
 </li>
 <li>
 Lead and monitor project execution from initiation through closure, ensuring timelines and deliverables are met.
 </li>
 <li>
 Perform process mapping, feasibility analysis, and provide data-driven recommendations for process improvements.
 </li>
 <li>
 Coordinate
 
 User Acceptance Testing (UAT)
 
 and support production issue resolution with the operations and technical teams.
 </li>
 <li>
 Manage project risks, issues, and dependencies proactively.
 </li>
 <li>
 Serve as a liaison between business stakeholders, the
 
 DTI
 
 team, and external vendors for project delivery and support.
 </li>
 <li>
 Address partner and stakeholder escalations efficiently while maintaining service excellence.
 </li>
 <li>
 Collaborate with the operations team to optimize business processes and ensure operational continuity.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Business Administration, Information Systems, or a related discipline.
 </li>
 <li>
 Proven track record in business analysis, project coordination, or operations support roles.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong analytical and problem-solving skills with attention to detail.
 </li>
 <li>
 Proficiency in business process mapping, requirement analysis, and documentation.
 </li>
 <li>
 Excellent communication, coordination, and stakeholder management abilities.
 </li>
 <li>
 Hands-on experience in managing UAT processes and production issue resolution.
 </li>
 <li>
 Ability to collaborate effectively across cross-functional teams and vendors.
 </li>
 <li>
 Understanding of system workflows, integrations, and incident management processes.
 </li>
 <li>
 Strong project management and organizational skills.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 3 to 5 years
 
 of relevant experience in
 
 business analysis or project management
 
 .
 </li>
 <li>
 Experience working in remote or cross-regional environments is an added advantage.
 </li>
 </ul>
 
 
</div>

Business Analyst

Explore 10000+ Operations support specialist in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

10000 operations support specialist jobs IN Dubai United Arab Emirates

IT Operations Support Specialist

IT Operations Support Specialist

Operations Specialist - FX - Chinese Speaker

Operations Control Center Specialist

Operations Control Center (OCC) Design Specialist

Project Coordinator - Dubai

Business Analyst