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operations support specialist

ING Türkiye

<div>
 
 
 At ING we encourage you to `Do Your Thing
 
 ` to do more of what you love. We&rsquo;re on a journey that&rsquo;s centered around our customers, powered by technology and digital environment, driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We&rsquo;re proud of that!
 
 
 
 
 
 In ING, creating superior customer is one of our strategic priorities. We constantly hear voice of customer, look through customer&rsquo;s eyes and focus on customer needs to provide differentiating customer experience
 
 
 
 
 
 We want you to discover and develop yourself while developing others, be creative, be successful, excel at your career life, work agile so new ideas come to life faster! Interested?
 
 
 
 
 
 Join our Technology team as Senior Specialist and discover the life at ING.
 
 
 
 
 
 This role will be responsible for our IT team&rsquo; operations and continuous improvement in technology and process with ensuring a 24/7 effective detection and incident response capabilities.
 
 
 
 
 
 
 System Operations Senior Specialist (24/7 shifts)
 
 
 
 
 
 
 
 
 
 
 
 
 
 If you think you may take charge of the following responsibilities
 
 ;
 
 <ul>
 <li>
 Manage bank end-of-day processes with automation tools
 </li>
 <li>
 Architectural design, plan, configure, job scheduling, on automation tools.
 </li>
 <li>
 To run, monitor, report and document the planned intraday &amp; end-of-day batch &amp; automation works using the Automic system in line with requests and procedures,
 </li>
 <li>
 Monitoring all processes 24/7
 </li>
 <li>
 To monitor information technology systems and data centers by using monitoring and management systems, to ensure coordination and solution of the problem by reaching the relevant people in case of problems,
 </li>
 <li>
 To perform backup operations and physical cartridge management.
 </li>
 </ul>
 
 
 
 
 
 If you think you have most of the following qualifications;
 
 
 <ul>
 <li>
 Bachelors degree in computer, electronics engineering or relevant fields
 </li>
 <li>
 2+ years of IT Operation experience and Operations skills
 </li>
 <li>
 Proven experience on automation implementations (design, migrate, implement, operate)
 </li>
 <li>
 Proficient in using office programs
 </li>
 <li>
 Good understanding of Incident Response methodologies
 </li>
 <li>
 Good verbal and written English communication skills. We actively communicate with our global peers and managers.
 </li>
 <li>
 Passionate for automation technology and trends.
 </li>
 <li>
 Motivated self-starter with strong problem solving, pro-active and analytical skills.
 </li>
 <li>
 Knowledge on Automic is preferable.
 </li>
 <li>
 Working in 24/7 shifts
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 What We Offer:
 
 
 
 At ING, we believe your work should inspire and fulfill you. That&rsquo;s why we prioritize every detail to ensure you have an exceptional experience:
 
 
 
 
 
 
 You First Become Your True Self, Then an INGer:
 
 
 
 
 
 
 
 Flexible
 
 and
 
 hybrid working models
 
 , including remote options every third week of the month and during summer.
 
 14 days of welcome leave
 
 in your first year&mdash;don&rsquo;t wait to pursue your dreams!
 
 
 
 Continuous Growth and Development:
 
 
 <ul>
 <li>
 Access to global and local learning opportunities through
 
 ING Academy,
 
 
 LearnUp
 
 , and certification programs with leading universities.
 </li>
 <li>
 Opportunities to contribute to innovative projects both locally and globally while advancing personally and professionally.
 </li>
 <li>
 Flexible career experiences await you through
 
 Short-Term Assignments (STA), Long-Term Assignments (LTA), Mini Career opportunities, Double Major (&Ccedil;ifte Kariyer), Turuncu Misafir,
 
 and
 
 Global STA/LTA programs
 
 , designed to enhance your skills and broaden your experience across different teams, departments, and international locations.
 </li>
 <li>
 When you step into a managerial role at ING, our exclusive
 
 RISE Leadership Program
 
 empowers you to lead with confidence. Centered around technology and people, RISE equips ING leaders with advanced skills and a strategic mindset to navigate and thrive in a dynamic environment.
 </li>
 </ul>
 
 
 A Dynamic and Supportive Work Environment:
 
 
 <ul>
 <li>
 An informal and collaborative culture where
 
 your ideas
 
 and
 
 innovations are valued.
 
 </li>
 <li>
 Social clubs, celebrations, and events to help you balance work and fun.
 </li>
 </ul>
 
 
 We Care About You:
 
 
 <ul>
 <li>
 Comprehensive health insurance for you and your loved ones.
 </li>
 <li>
 Private pension plans to help you achieve your future goals.
 </li>
 <li>
 On-site amenities like a gym, coffee shops, a hairdresser, and more to simplify your daily life.
 </li>
 </ul>
 
 
 
 
 At ING, we&rsquo;re dedicated to helping you achieve your goals by embracing flexibility, growth, and innovation.
 
 
 
 
 
 For more information about our
 
 Orange Culture
 
 , click here now:
 
 
 
 
 
 https://youtu.be/Q-tB2-J1lzQ
 
 
 
 
 
 
 
 
 
 
 ***Candidates are expected not to share any sensitive personal data.
 
 
 
</div>

System Operations Specialist

Kron

<div>
 
 We are looking for an
 
 Operation &amp;
 
 
 Support Engineer
 
 to be employed in our
 
 &Idot;stanbul
 
 office.
 
 
 
 
 
 Duties And Responsibilities
 
 <ul>
 <li>
 Supporting Kron solutions deployed in telecommunications operators &amp; big enterprise customers to solve the customer problems related with different products.
 </li>
 <li>
 Create and maintain a high standard of operational excellence in global systems support.
 </li>
 <li>
 Oversee the effectiveness and success of all system support services
 </li>
 <li>
 Develop, implement, and maintain policies, procedures, and training plans for resource administration and proper usage.
 </li>
 <li>
 Provide guidance and technical expertise on issues encountered within the systems.
 </li>
 <li>
 Establish and maintain effective communication with local and global customers and vendors.
 </li>
 </ul>
 
 
 
 
 Key Qualifications
 
 <ul>
 <li>
 Must have Bachelor&rsquo;s degree or higher in Engineering, Information Technology, or related discipline.
 </li>
 <li>
 2+ years of enterprise system and software support experience with strong focus on java application log analysis, troubleshooting, and root cause investigation in production environments.
 </li>
 <li>
 Hands-on experience in Linux/Unix environments is required, including strong knowledge of Unix commands and bash scripting.
 </li>
 <li>
 Must have hands-on experience in
 
 Linux/Unix operating systems
 
 for system and application support.
 </li>
 <li>
 Ability to prioritize and manage multiple tasks in a fast-paced environment
 </li>
 <li>
 Knowledge of estimating levels of effort and managing projects through to completion.
 </li>
 <li>
 Excellent organizational, supervisory, communication, collaboration, and analytical skills.
 </li>
 <li>
 Must have excellent verbal and written communication skills.
 </li>
 <li>
 Must be willing to travel and spend periods of time at various sites.
 </li>
 <li>
 Experience communicating and working with external customers and 3rd party vendors
 </li>
 <li>
 Self-motivated, adaptable, and able to approach problems from different perspectives.
 </li>
 <li>
 Ability to work independently as well as part of a team
 </li>
 <li>
 Experience working in a 24-7 Production environment
 </li>
 <li>
 Experience communicating with 3rd party vendors.
 </li>
 </ul>
 
 
 
 
 Preferred Experience (Alongside Core Requirements)
 
 <ul>
 <li>
 Database knowledge/experience.
 </li>
 <li>
 Networking knowledge/experience.
 </li>
 <li>
 Prior experience working directly with telecom operators or large enterprise customers.
 </li>
 </ul>
 
 
</div>

Operation & Support Engineer

<div>Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
This position performs general office duties respective to the supported group, such as data manipulation, planning, package handling, shipping, auditing, inventory, customer support, operations support, etc. He/She performs other tasks as requested. 
Employee Type: 
Permanent 
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</div>

Operational Support Employee

IQVIA

<div>Sales Operations Specialist (Engelli &#304;stihdam&#305;) 
 
IQVIA&trade; is The Human Data Science Company&trade;, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health &amp; Quintiles and Innovex, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
At IQVIA Turkey, we are committed to the principle that &ldquo;an equal life is possible for everyone.&rdquo; We prioritize a perspective that embraces equality and diversity, and we integrate this approach into our corporate culture and policies. All our processes are conducted with this commitment in mind.
In line with our Diversity &amp; Inclusion principles, we are looking for a Sales Operations Specialist. (Engelli &#304;stihdam&#305;)
As a Sales Operations Specialist y ou will be responsible for:
<ul><li>Operational support to the Sales and Commercial teams
</li><li>Working with Sales and Commercial teams to drive accuracy of data in the CRM;
</li><li>Designs and delivers regular and ad-hoc reports that give the insight required to manage the business.
</li><li>Supporting the Sales and Finance functions in maintaining quarterly revenue forecasts.
</li><li>Administrating sales incentives, including setting targets and tracking performance;
</li><li>Working on operational activities
</li><li>Help with strategic account planning
</li><li>Quality control of Statements of Work and support for Request for Information (RFI) and Request for Proposal (RFP)
</li></ul>Requirements:
<ul><li>University degree preferably with Business / Finance, Sales or Engineering background
</li><li>2-3 year experience in an Administrative position would be of advantage
</li><li>Fluent English both oral and written
</li><li>Proficient in MS Office programs
</li><li>Strong communication skills and very good team player
</li><li>Open to learning and development and flexibility to join a dynamic and fast paced working environment
</li><li>Registered with the Turkish Employment Agency (&#304;&#350;KUR) and holding a disability report with a minimum of 40%, ( it is must )
</li><li>For hybrid roles: applicants should be able to commute to Maslak &#304;stanbul location.
</li></ul>Applicants are kindly requested to submit a cover letter specifying their disability status and providing details of their disability, along with the application
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com</div>

Sales Operations Specialist

Aqua Chartering

<div>
 
 
 Job Title: Operations Specialist &ndash; Shipping
 
 
 
 
 Location: Kad&inodot;koy - Kosuyolu, Istanbul
 
 
 
 
 
 
 We are looking for a motivated and detail-oriented Operations Specialist to join our team in the maritime industry. The ideal candidate will manage daily operational tasks, coordinate with clients and vessels, and ensure smooth and efficient operations.
 
 
 
 
 
 Key Qualifications:
 
 
 &bull;	Experience in maritime shipping operations (preferred)
 
 
 &bull;	Strong communication and problem-solving skills
 
 
 &bull;	Fluent in English
 
 
 
 
 
 If you&rsquo;re passionate about shipping and eager to grow in a dynamic environment, we&rsquo;d love to hear from you!
 
</div>

Operations Specialist

Delivery Hero

<div>Company Description 
Delivery Hero is present in 70+ countries across four continents and is on a mission to deliver anything, straight to customers&rsquo; doors. The company started as a food delivery service in 2011 and today runs its own delivery platform on four continents. As a part of its Global Tech Hub strategy, Delivery Hero centralized its product and technology teams and officially launched the 4th Tech Hub in T&uuml;rkiye in 2022. Created in T&uuml;rkiye with a view to serving the platforms operating within Delivery Hero, the Delivery Hero Tech Hub is among the largest technology hubs operating within Delivery Hero. 
Job Description 
This role is responsible for leading vendor governance audits, standardizing processes, handling escalations, and managing strategic vendor relationships. This role is essential for ensuring vendors meet performance and quality standards, optimizing operational workflows, and aligning with strategic objectives. 
The ideal candidate will possess extensive expertise in cross-functional vendor management, with the capacity to delegate complex vendor governance tasks and formulate strategy. 
Principal Responsibilities 
Vendor Performance Management<ul><li>
Monitor outsourced vendors' performance against SLAs and KPIs for both service and operational metrics.</li><li>
Conduct comprehensive performance reviews and trend analyses to identify risks, deficiencies, and areas for enhancement.</li><li>
Develop and implement corrective action plans for underperforming vendors, ensuring thorough root cause analysis and effective follow-up.</li><li>
Ensure vendors adhere to all contractual obligations and maintain a consistent, superior service standard. 
</li></ul>Vendor Operations Oversight<ul><li>
Lead vendor governance audits and standardize processes across all vendor operations.</li><li>
Handle escalations and manage strategic vendor relationships.</li><li>
Drive performance on critical operational KPIs, including service quality, efficiency, and compliance.</li><li>
Serve as a subject matter expert and the primary point of escalation for vendors regarding operational process issues. 
</li></ul>Collaboration &amp; Reporting<ul><li>
Establish and maintain strong, collaborative relationships with vendors and internal stakeholders (e.g., Commercial, Strategy, Product, Quality).</li><li>
Conduct regular performance synchronization meetings and business reviews with key vendor representatives.</li><li>
Provide detailed performance reports, in-depth analyses, and data-driven insights to stakeholders.</li><li>
Lead continuous improvement initiatives with vendors to optimize workflows, automation, and cost-effectiveness.</li></ul> 
Additional Information<div></div> 
Your rights arising from the processing of your personal data, within the scope of the Law on the Protection of personal data. You can find detailed information on the page of our Clarification Text via this link.</div>

BPO Vendor Operations Specialist

Abdi Ibrahim Pharmaceuticals

<div>
 
 Abdi &Idot;brahim, founded in 1912, has the largest product portfolio in the sector and is the largest employer in the Turkish pharmaceutical industry, with 5,500 employees. Since 2002, Abdi &Idot;brahim has led Turkey&rsquo;s pharmaceutical industry with a strong vision and today exports to over 70 countries. Committed to being a responsible corporate citizen, the company prioritizes sustainability across all business processes, aligning its mission with societal needs. Its 2025 vision is to remain a wholly local company while becoming one of the top 100 pharmaceutical companies globally.
 
 
 We are seeking a motivated
 
 MSAT
 
 
 Specialist
 
 to join our monoclonal antibody production team. In this role, you will be a part of the downstream processing operations, ensuring the highest standards of quality, efficiency, and innovation in the purification of monoclonal antibodies. You will work in a talented team, collaborate cross-functionally, and contribute to the success of our bioprocessing pipeline.
 
 
 We are looking for an
 
 MSAT
 
 
 Specialist
 
 to join our Drug Substance Production team at the Biotechnological Production Facility (AbdiBio) on the Esenyurt campus.
 
 
 
 
 
 
 The requirements for the successful candidate are:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s / master's degree in biological science discipline.
 </li>
 <li>
 Excellent command of English.
 </li>
 <li>
 6&ndash;8 years of core work experience in biosimilar manufacturing or the biotech industry.
 </li>
 <li>
 Provide technical support for USP/DSP operations, such as fermentation, cell culture, purification, and Chromatography.
 </li>
 <li>
 Provide technical support for cell culture (USP) and protein purification (DSP) operations in a GMP setting.
 </li>
 <li>
 Support process monitoring, data trending, and deviation investigations during routine manufacturing.
 </li>
 <li>
 Participate in tech transfer, scale-up, and process optimization activities.
 </li>
 <li>
 Familiarity with &Auml;KTA chromatography systems and Unicorn software.
 </li>
 <li>
 Understanding of protein purification principles, resin packing/unpacking, and column integrity checks.
 </li>
 <li>
 Knowledge of Quality Management Systems such as Change Control, Deviation, Risk assessment, ICH guidelines and CAPA.
 </li>
 <li>
 Strong communication and interpersonal skills.
 </li>
 <li>
 Knowledge of cGMP.
 </li>
 <li>
 Adherence to cGMP compliance in all operations.
 </li>
 </ul>
 
 
 
 
 
 The key duties of the successful candidate are:
 
 
 <ul>
 <li>
 Understanding and execution of well-defined procedures within a GMP manufacturing facility.
 </li>
 <li>
 Strong understanding of biologics processes (USP/DSP), GMP, and regulatory guidelines Operation and troubleshooting of equipment such as chromatography skids, TFF systems, peristaltic pumps, and pressure vessels.
 </li>
 <li>
 Preparation and handling of process solutions under aseptic and cleanroom conditions.
 </li>
 <li>
 Adherence to Standard Operating Procedures, logbooks, and Batch Manufacturing Records (BMR).
 </li>
 <li>
 Review the CMC document sections.
 </li>
 <li>
 Preparation of validation protocols, buffer, Media and product hold protocols.
 </li>
 <li>
 Proficient in data analytics, statistical tools (e.g., Minitab), and scientific writing.
 </li>
 <li>
 Work closely with cross-functional teams including Production, QA, QC, and Engineering.
 </li>
 </ul>
 
 
</div>

AbdiBio Manufacturing Science and Technology Specialist

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