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assistant guest relations manager

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operator receptionist

Al Shamal Holding

Job Title: Receptionist Location: Abu Dhabi, UAE Salary: AED 3,500 &ndash; AED 4,000 per monthJob Description:We are seeking a professional and bilingual Receptionist to join our team in Abu Dhabi. The ideal candidate should be fluent in Arabic and English, possess excellent communication skills, and have at least one year of UAE experience in a similar role.Key Responsibilities:<ul><li>Greet and assist visitors in a courteous and professional manner.</li><li>Handle incoming calls, emails, and correspondence efficiently.</li><li>Manage appointments, bookings, and schedules.</li><li>Maintain records and ensure proper documentation.</li><li>Support administrative tasks as required.</li><li>Provide general office assistance to ensure smooth daily operations.</li></ul>Requirements:<ul><li>Immediate joiners preferred.</li><li>Minimum one year of UAE experience in a receptionist or administrative role.</li><li>Proficiency in both Arabic and English (spoken and written).</li><li>Strong organizational and multitasking abilities.</li><li>Excellent customer service and interpersonal skills.</li></ul>Benefits:<ul><li>Visa sponsorship provided.</li><li>Health insurance coverage.</li><li>Air ticket allowance.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are ready start Immediately ?</li><li>Your Nationality and the age ?</li></ul>Experience:<ul><li>UAE: 1 year (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>Work Location: On the road

Receptionist

2D Dental Center

We are looking to hire a Front Desk Receptionist with following job responsibilities :<ul><li>Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.</li><li>Welcomes and greets all patients and visitors, in person or over the phone.</li><li>Responsible for keeping the reception area clean and organized.</li><li>Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information</li><li>Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff.</li><li>Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.</li><li>Maintain current insurance practices, requirements, forms and processes and follows up on insurance claims and coding information using Daman List of Codes and ICD-10.</li><li>Knowledgeable in dental charting codes and diagnosis using Daman price list codes and ICD 10</li></ul>Preferred Skills :<ul><li>Experience working as a receptionist or in a relevant role in a medical setting.</li><li>Arabic Speaking.</li><li>Female preferable.</li><li>Must look presentable &amp; professional.</li><li>Friendly and compassionate disposition.</li><li>Excellent organizational and time management skills.</li><li>Strong verbal and written communication skills.</li><li>Ability to work independently or as part of a team.</li><li>Excellent interpersonal communication skills.</li><li>Dedication to maintaining confidentiality of all patient records.</li><li>Experience in Dok32 App and office/Dental accounting software.</li></ul>Salary Package will be discussed during the interviewJob Types: Full-time, Contract Contract length: 24 monthsPay: From AED1.00 per monthExperience:<ul><li>Medical Reception/ Administration: 1 year (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li><li>Arabic (Required)</li></ul>

Interview will be held at Al Bustan Advance Medical Center on 31 March 2023

Position: Receptionist (Russian &amp; English Speaking) Location: Yas Island / Saadiyat Island, Abu Dhabi Facility: Al Bustan Medical Center Plus L.L.C.Key Responsibilities:<ul><li>Welcome patients with a professional and friendly attitude</li><li>Verify Emirates ID, register patients, and update EMR</li><li>Check insurance eligibility and coordinate with the insurance team</li><li>Handle calls, appointments, and patient queries efficiently</li><li>Manage billing, payments, and daily feedback collection</li><li>Maintain updated doctor schedules and department directories</li><li>Support documentation, cleanliness, and reception workflow</li><li>Coordinate with clinical/operations teams and handle complaints professionally</li><li>Adhere to confidentiality, punctuality, dress code, and safety/quality standards</li></ul>Requirements:<ul><li>Graduate in any discipline</li><li>Minimum 2 years of healthcare front-office experience (UAE preferred)</li><li>Fluent in English &amp; Russian (additional languages are an advantage)</li><li>Strong communication skills &amp; basic computer proficiency</li><li>Professional, organized, and able to work in a busy environment</li></ul>Job Type: Full-time

Modon

<div>
 
 Purpose of the Role
 
 
 
 
 
 The Receptionist (Front desk &amp; sales) serves as the first point of contact for all visitors and members at 321Sports. The role combines customer service, membership sales, sports bookings, retail sales, and basic stock/F&amp;B support. The Receptionist is responsible for delivering a seamless customer experience while actively promoting memberships, programs, F&amp;B products, and retail merchandise.
 
 
 
 
 
 The role contributes directly to lead conversion, customer retention, retail sales, and smooth front-of-house operations, and may support marketing activation and events when required.
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Customer Service &amp; Front Desk Operations
 
 
 &bull; Welcome members and visitors with a positive and professional attitude.
 
 
 &bull; Handle check-in and check-out processes efficiently.
 
 
 &bull; Manage inquiries via phone, WhatsApp, email, and booking platforms using approved scripts/SOPs.
 
 
 &bull; Ensure reception and retail display areas are clean, tidy, and visually appealing.
 
 
 &bull; Handle lost &amp; found, incident reports, booking amendments/cancellations, and general admin tasks.
 
 
 
 
 
 Membership sales &amp; court bookings
 
 
 &bull; Promote and sell memberships, sports bookings (Tennis, Padel, Football, Cricket, Badminton, etc.), fitness classes, and other programs.
 
 
 &bull; Conduct basic facility tours, identifying customer goals and matching solutions to needs.
 
 
 &bull; Hit monthly sales targets and contribute to team sales results.
 
 
 &bull; Generate leads proactively and conduct follow-ups to convert them into bookings/memberships.
 
 
 &bull; Maintain accurate CRM records, membership agreements, and waiver documentation.
 
 
 
 
 
 Retail &amp; F&amp;B Sales
 
 
 &bull; Promote and sell retail items (sports merchandise, accessories, apparel, etc.).
 
 
 &bull; Promote F&amp;B offerings (grab-and-go items, protein snacks, hydration products, etc.).
 
 
 &bull; Upsell relevant items aligned with customer needs (e.g., water bottles for players, energy and recovery drinks before and after classes).
 
 
 &bull; Ensure visual merchandising standards are maintained and replenished.
 
 
 &bull; Process POS sales transactions accurately and according to finance procedures.
 
 
 
 
 
 Stock Control (Retail &amp; F&amp;B)
 
 
 &bull; Conduct stock counts for retail and F&amp;B according to SOPs (daily spot checks/weekly counts/monthly inventory).
 
 
 &bull; Monitor stock levels and notify the line manager when reordering is needed.
 
 
 &bull; Receive deliveries, verify quantities and quality, and update stock tracking sheets/inventory logs.
 
 
 &bull; Reduce wastage by applying FEFO/expiry management (First Expired, First Out) for F&amp;B.
 
 
 
 
 
 Customer Retention &amp; Relationship Management
 
 
 &bull; Build rapport with members and ensure their needs are met.
 
 
 &bull; Support complaint handling using the facility&rsquo;s complaint log SOP.
 
 
 &bull; Assist in customer engagement activities, campaigns, and retention programs.
 
 
 
 
 
 Administration &amp; Reporting
 
 
 &bull; Maintain daily checklists, cash control sheets, and lead tracking.
 
 
 &bull; Prepare daily sales reports (memberships + F&amp;B + retail).
 
 
 &bull; Ensure all membership and booking documents are completed per SOPs.
 
 
 &bull; Ensure compliance with company policies and Health &amp; Safety procedures.
 
 
 
 
 
 Skills &amp; Attributes Required
 
 
 &bull; Excellent customer service and interpersonal communication skills.
 
 
 &bull; Strong sales mindset, confident in selling memberships, retail, and F&amp;B items.
 
 
 &bull; Organized, proactive, reliable, and detail-oriented.
 
 
 &bull; Ability to multitask and remain calm under pressure in a busy environment.
 
 
 &bull; Good level of computer literacy (CRM systems, emails, POS, spreadsheets).
 
 
 &bull; Flexible to work weekends, evenings, holidays, peak seasons, and events.
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 &bull; 1&ndash;2 years&rsquo; experience in customer service, hospitality, multi-sports venue reception, or retail sales.
 
 
 &bull; Experience in membership sales, Padel and Tennis operations is highly desirable.
 
 <ul>
 <li>
 &bull; Fluency in English required; Arabic or additional languages are a plus.
 </li>
 </ul>
 
 
</div>

Cherie clinic

We are looking for a dynamic and professional Receptionist cum Patient Coordinator who is fluent in Arabic and English. The ideal candidate will be the first point of contact for patients and play a pivotal role in delivering outstanding customer service while assisting with patient coordination and treatment inquiries.Key Responsibilities:<ul><li>Greet and welcome patients and visitors in a friendly and professional manner.</li><li>Answer phone calls and patient inquiries promptly and accurately.</li><li>Schedule appointments and manage the clinic&rsquo;s calendar effectively.</li><li>Assist patients with registration and payment processes.</li><li>Coordinate between patients, doctors, and other staff to ensure seamless operations.</li><li>Provide information about clinic services and promote relevant packages and treatments.</li><li>Handle cash transactions and maintain records accurately.</li><li>Support sales initiatives by identifying patient needs and recommending suitable services.</li><li>Maintain a clean and organized reception area.</li></ul>Qualifications and Skills:<ul><li>Fluency in Arabic and English (verbal and written) is mandatory.</li><li>Previous experience in a similar role in clinic is preferred.</li><li>Strong interpersonal and communication skills.</li><li>Ability to multitask and work under pressure in a fast-paced environment.</li><li>A customer-centric approach with a sales-oriented mindset.</li></ul>Job Type: Full-timeExperience:<ul><li>clinic: 1 year (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li><li>English (Preferred)</li></ul>Location:<ul><li>Abu Dhabi (Preferred)</li></ul>

Receptionist cum Patient Coordinator - Arabic Speaker

MEDICA INTERNATIONAL MEDICAL CENTER LLC

Job description:Receptionists play an integral role and perform a number of administrative and customer service-related duties. Common tasks of a receptionist include scheduling appointments, answering and placing phone calls and answering client questions. Receptionists must have administrative experience and certain skills to be successful in their positions. In this article, we discuss what a receptionist is, the most common duties of receptionists and the requirements to become a receptionist.Key responsibilities:&middot; Greet patients Upon arraival.&middot; Schedule appointments for patients&middot; Maintain patient accounts and records&middot; Prepare and send patient bills&middot; Assist patients in filling out required intake and medical forms&middot; Confirm appointments with patients via phone or email&middot; Manage and organize specialist referrals&middot; Inform patients of payment options if applicable&middot; Keep track of office supplies and place orders for more supplies when necessary&middot; Perform basic accounting tasks such as taking patient payments and preparing billing statements&middot; Update patient insurance information&middot; Ensure all dental office equipment is functioning properly&middot; Sort and organize incoming and outgoing mail&middot; Maintain petty cash available in the dental office&middot; Ensure reception area is maintained and professional in appearanceSkills: &middot; Responsibility&middot; Teamwork&middot; Active listening&middot; Empathy&middot; Patience&middot; leadership&middot; Dependability&middot; Emotional intelligence&middot; FlexibilityEducational background:Minimum High school diplomaExperience:0-1 yearsJob Type: Full-time

Receptionist UAE NATIONAL

Skin institute dermatology clinic

We are seeking an experienced female Receptionist to oversee the day-to-day relations with our clients. The receptionist will be responsible for collecting information on how to best serve clients. You will report directly to senior receptionist and work closely with different role players,<ul><li>Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions</li><li>Medical reception experience 4 years required</li><li>Comforts patients by anticipating patients&rsquo; anxieties, answering patients&rsquo; questions, and maintaining the reception area.</li><li>Ensures availability of treatment information by filing and retrieving patient records.</li><li>Maintains patient accounts by obtaining, recording, and updating personal and financial information.</li><li>Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.</li><li>Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.</li><li>Helps patients in distress by responding to emergencies.</li><li>Protects patients&rsquo; rights by maintaining confidentiality of medical, personal, and financial information.</li><li>Maintains operations by following policies and procedures, reporting needed changes.</li><li>Contributes to team effort by accomplishing related results as needed.</li></ul>Job Type: Full-timeExperience:<ul><li>Medical Centre or Clinic: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Receptionist - Female

Explore 65+ Operator receptionist in Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

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Receptionist

Receptionist

Receptionist

Receptionist

Receptionist cum Patient Coordinator - Arabic Speaker

Receptionist UAE NATIONAL

Receptionist - Female