sales manager

operations manager

commercial manager

ecommerce manager

bid manager

order management specialist

Barry Callebaut

<div><div><div><div><div><p>Customer Service Specialist ME
</p></div></div></div></div><div><div><div><div><b>Location:
</b>Dubai, AE, 392407
</div></div></div></div><div></div><div><div><p>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!</p>
</div></div><div><div><div><div><div><b>About The Role</b></div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div><br>
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div><br>
</div>
<div><b>Key Responsibilities Include:</b></div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div><b>About You:</b></div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div><p>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. <b>#oneBC - Diverse People, Sustainable Growth.</b></p>
<p>If you want to learn more about Barry Callebaut, please find further information here.</p>
<p>Were you missing anything in this job ad? Please share your feedback with us by clicking here.</p></div></div></div><p></p>

Customer Service Specialist ME

<div>
 Who we are:
 <br/>
 <br/>
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 <br/>
 <br/>
 Role Summary :
 <br/>
 <br/>
 <ul>
  <li>
   The incumbent will serve as the Supply Chain Specialist, responsible for optimizing and overseeing key elements of supply chain management within the Trilogi Non-Food division.
  </li>
  <li>
   This role focuses on enable, manage, support and improve the supply chain across the business functions to ensure on time and in full delivery that will positively impact profitability.
  </li>
  <li>
   The incumbent will ensure that processes are efficient and cost-effective, and that goods are delivered on time to meet business needs.
   <br/>
   <br/>
  </li>
 </ul>
 Accountabilities and Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Order consolidation from internal and external business units
  </li>
  <li>
   Work on order book to upload in both internal and vendor system
  </li>
  <li>
   Submit / upload order to vendor Brand on time as per business requirement
  </li>
  <li>
   Track OTB against actual order
  </li>
  <li>
   Receive order confirmation from vendor, reconcile with internal order book and provide order confirmation to internal and external business units
  </li>
  <li>
   Track the order book, prepare and update internal tracker for business units both manual and power BI
  </li>
  <li>
   Liaise with principal/vendor to obtain latest inbound shipping details and regulate container flow.
  </li>
  <li>
   Co-ordinate with Principals, shipping and logistics for documentation, custom clearance, and priority of shipments
  </li>
  <li>
   Co-ordinate with assigned shipping agent on shipment collection and movements.
  </li>
  <li>
   Excess shortage claim from principle/vendor.
  </li>
  <li>
   Coordinate RTV (return to vendor) process whenever required.
  </li>
  <li>
   Manage product destruction locally upon request from Principle.
  </li>
  <li>
   Provide accurate seasonal data for internal systems (including data for PI creation, master files, pricing).
   <br/>
   <br/>
  </li>
 </ul>
 Functional / Technical Competencies :
 <br/>
 <br/>
 <ul>
  <li>
   The incumbent must have a deep understanding of order management, shipment tracking and logistics. Proficiency SAP, S4 Hana and advance MS Excel is required. The incumbent should possess strong analytical skills to interpret data and make strategic decisions, along with excellent communication and negotiation skills to manage supplier relationships. Problem-solving abilities and a detail-oriented mindset are also critical to success in this role
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Experience:
  <br/>
  <br/>
 </strong>
 3+ years in Supply Chain Management. Experience in order management and tracking. Experience using SAP systems, and advance excel.
</div>


Supply Chain Specialist

Gulf Marketing Group (GMG Group)

Overview <p>GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun & Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.</p> Role Summary <p>The incumbent will serve as the Supply Chain Specialist, responsible for optimizing and overseeing key elements of supply chain management within the Trilogi Non-Food division.</p><ul><li>This role focuses on enable, manage, support and improve the supply chain across the business functions to ensure on time and in full delivery that will positively impact profitability.</li><li>The incumbent will ensure that processes are efficient and cost-effective, and that goods are delivered on time to meet business needs.</li></ul> Accountabilities and Responsibilities <ul><li>Order consolidation from internal and external business units</li><li>Work on order book to upload in both internal and vendor system</li><li>Submit / upload order to vendor Brand on time as per business requirement</li><li>Track OTB against actual order</li><li>Receive order confirmation from vendor, reconcile with internal order book and provide order confirmation to internal and external business units</li><li>Track the order book, prepare and update internal tracker for business units both manual and power BI</li><li>Liaise with principal/vendor to obtain latest inbound shipping details and regulate container flow</li><li>Co-ordinate with Principals, shipping and logistics for documentation, custom clearance, and priority of shipments</li><li>Co-ordinate with assigned shipping agent on shipment collection and movements</li><li>Excess shortage claim from principle/vendor</li><li>Coordinate RTV (return to vendor) process whenever required</li><li>Manage product destruction locally upon request from Principle</li><li>Provide accurate seasonal data for internal systems (including data for PI creation, master files, pricing)</li></ul> Functional / Technical Competencies <ul><li>The incumbent must have a deep understanding of order management, shipment tracking and logistics. Proficiency SAP, S4 Hana and advance MS Excel is required. The incumbent should possess strong analytical skills to interpret data and make strategic decisions, along with excellent communication and negotiation skills to manage supplier relationships. Problem-solving abilities and a detail-oriented mindset are also critical to success in this role</li></ul> Experience <p>3+ years in Supply Chain Management. Experience in order management and tracking. Experience using SAP systems, and advance excel.</p><img src="https://www.jobg8.com/Tracking.aspx?Lpr6zL7TZRE7YQtJLV2GHTVHJSkoNbFUy" width="0" height="0" />

Supply Chain Specialist Logistics Dubai

Kering Eyewear

<p> </p> <p><b style="font-size: 11px;">Job Description</b></p> <p> <b>Your opportunity</b> </p> <p>We are currently seeking an Operations &amp; Supply Chain Specialist as part of our dynamic team in our subsidiary in Dubai. You will be responsible for managing the order to payment flow of the allocated customer portfolio in a timely and accurate fashion, working along with the sales team on delivering customer service excellence and ensuring compliance with sales business policies. </p> <p> </p> <p> <b>How you will contribute</b> </p> <ul> <li>Managing customer master data ensuring timely maintenance, accuracy, completeness, and integrity of all information</li> <li>Managing order flow from order acquisition to order entry in compliance with agreed trade terms</li> <li>Managing delivery flow by liaising directly with the planning team, logistics, <span>transportation companies, and customer whilst acting as first point of contact in the event of any query/issue</span> </li> <li>Managing back-orders ensuring the maintenance of a clean portfolio</li> <li>Managing goods returns in compliance with agreed trade terms</li> <li>Supporting sales in case of commercial, logistics, product claims from the customer</li> <li>Supporting sales events such as Buying Days, brands/product presentations, customer s onsite trainings, customer s visits, etc. through active participation in both organizational preparation and execution</li> <li>Issuing <span>sales/customer-related reporting to the benefit of both sales team and customer</span> </li> <li>Implementing and enhancing customer service-related procedures, processes and systems</li> <li>Participating to ad hoc sales-related activities and/or projects</li> </ul> <p> <b>Who you are </b> </p> <ul> <li>3 years of experience in similar roles in a fast-paced environment.</li> <li>Previous experience in a B2B customer service environment</li> <li>Has knowledge about international logistics, supply chain, customs processes</li> <li>Experience with an ERP is essential, SAP experience is a plus</li> <li>Perfect level of English, another language (Italian, Arabic or French) will be considered a plus</li> <li>Proficient in MS Office (Excel, Power Point, Word)</li></ul>

Operations and Supply Chain Specialist

CanonEurope

<p>The Customer Supply Chain Specialist is responsible for managing partner orders and direct operations across the Middle East, ensuring the timely and accurate dispatch of goods. This role is critical in maintaining compliance with local and importing country trade regulations, including the preparation of all required documentation. It involves close collaboration with finance and business teams to ensure seamless order execution, while also serving as a key point of contact for customers to address logistics-related queries and requests.</p> What we give <p>With Canon, you'll receive support and encouragement to grow from people who share your ambition. We invest in your professional development to help you learn and progress in your role. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.</p> <p>At Canon, we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive both personally and professionally.</p> <p>Canon also demonstrates a strong commitment to sustainability, guided by our Kyosei philosophy of living and working together for the common good, focusing on reducing environmental impact and creating opportunities for positive social contributions.</p> Key Responsibilities <ul> <li>Enhance customer experience by serving as a direct contact for logistics inquiries, improving responsiveness and satisfaction</li> <li>Align cross-functional teams</li> <li>Ensure regulatory compliance</li> <li>Reduce operational risk and missed revenue by handling high-volume, detail-driven tasks</li> <li>Improve order fulfillment efficiency</li> </ul> What we ask <ul> <li>Bachelor's degree in Supply Chain or related field</li> <li>At least 4 years of experience in a similar role</li> <li>Fluency in written and spoken English; Arabic language skills are an advantage</li> <li>Proficiency with MS Office applications (Word, Excel, PowerPoint)</li> <li>Knowledge of contract billing and handling</li> <li>Ability to work independently, meet strict deadlines, and prioritize workload effectively</li> </ul> You will need <ul> <li>Business acumen</li> <li>Customer focus</li> <li>Collaboration skills</li> <li>Change management capability</li> <li>Result orientation</li> </ul> <p>Canon is an equal opportunity employer. We recruit, employ, train, compensate, and promote regardless of race, religion, national origin, sex, disability, age, veteran status, or other protected status as required by law.</p> <p><b>Required Experience:</b> Unclear seniority level.</p><img src="https://www.jobg8.com/Tracking.aspx?oz7KrmCIbPRXL2GU1fQ3CnsYDM9LtFxAe" width="0" height="0" />

CME - Customer Supply Chain Specialist

Brand Folio

The Role
<br>Key Responsibilities • Coordinate and process purchase orders based on sales with 100 % accuracy & customer orders, ensuring they are accurate and completed on time. • Communicate and negotiate with suppliers & principles for readiness date, pricing, delivery terms, and contracts. • Track inventory levels, deliveries , and monitor order status to avoid the delays against committed date • Maintain and update accurate records of purchasing activities, orders vs actuals, contracts, and documentation for audit and compliance needs. • Resolve issues related to order discrepancies, delivery delays, or supplier performance by working with internal departments and external vendors. • Collaborate with internal stakeholders (Sales, finance, logistics, warehousing) to forecast and fulfill purchasing requirements. • Evaluate supplier performance and maintain positive vendor relationships for cost-efficiency and quality standards. • Implement and support cost-saving initiatives, process improvements, and procurement strategies. • Use procurement/order management software (e.g., ERP systems) to input orders, manage vendor details, and generate reports. • Assist with verifying invoices, processing payments, and ensuring all procurement transactions comply with policy. Other details • Purchase executive. Mid-level. • Good knowledge experience in footwear & Apparel is preferred. • 3-5years of working experience in UAE in trading/ wholesale/ retail business • Strong knowledge in MS office ( 8/10 in excel) • Driving experience is additional.
<br><br>
Requirements
<br>Additional Roles • Analyze the committed vs actual deliveries every month. • Prepare and present options and recommendations to other departments based on purchase needs. • Support finance by tracking payments and resolving invoicing queries. • Co-ordinate with logistics team for custom clearance and logistics coordination for shipments when required. • These responsibilities ensure that the coordinator plays a crucial role in achieving timely, cost-effective, and compliant order processing for the organization Other Skills • Purchase & Inventory Planning: Create seasonal, monthly, and weekly purchase and inventory forecasts and track key metrics like committed qty • Data Analysis: Recap business performance by season wise, recommend strategies based on sales trends, and prepare informative reports for senior management. • Collaboration: Work closely with Sales ,logistics and store teams to develop assortment plans and implement product launches and promotions. • Process Ownership: Develop and review product sales and inventory reports and participate in planning meetings with cross-functional teams. • Problem Solving: Adjust product flow, inventory levels, and pricing strategies to achieve sales targets; identify business risks and opportunities for improvement. Education & Experience • Education: Bachelor's degree in business, merchandising, economics, finance, or a related field is typically required. • Experience: 3-5 years in purchase/ order management/ logistics/ inventory management, plus strong analytical background in UAE market, preferably from big retailers & wholesalers • Technical: Intermediate to advanced proficiency in Microsoft Excel and familiarity with inventory planning or retail software. • Soft Skills: Excellent communication, teamwork, strategic thinking, and project management abilities.
<br><br>
About the company
<br>Brand Folio LLC is the regional distributor for a leading sports brand in the Middle East, Africa and CIS.

Purchase Executive

Baker Hughes Gruppe

Materials Planner - Oilfield Services Join our Materials Planning team <p>As a leader in the oilfield services industry, Baker Hughes offers opportunities to grow in our high-performance organization. Our leading technologies and our ability to apply them safely and effectively create value for our customers and shareholders.</p> Play a key role in on-time delivery to customers <p>As a Materials Planner you will be responsible for planning and scheduling of the materials required to execute the business. Planners work with sales and commercial teams, regional personnel and supply chain to translate demand into physical orders across multiple time horizons to ensure our orders are delivered to meet customer requirements.</p> Responsibilities <ul> <li>Analyzing incoming demand, identify order exceptions, and support customers on supply plant realignment and delivery commitments.</li> <li>Planning and scheduling order timelines to be consistent with customer requirements while minimizing inventory and shipping costs.</li> <li>Prioritizing and communicating customer requirements to logistics teams for physical processing and final shipment details.</li> <li>Performing various shipping management analysis to prevent or reduce delays on material availability dates, aged shipment status or past due deliveries.</li> <li>Collaborating between multiple teams including purchasing, production, warehouse and logistics to establish the optimal timing for supply commitments.</li> <li>Identifying ways to simplify and improve processes as part of a continuous improvement culture.</li> <li>Organizing reports to provide regions updates on performance and opportunities for improvement.</li> </ul> Fuel your passion <p>To be successful in this role you will have:</p> <ul> <li>Associate degree in Supply Chain or related field or equivalent experience (2+ years' experience).</li> <li>Be fluent in English.</li> <li>Have strong oral and written communication skills.</li> <li>Have experience in inventory or order management, customer service, shipping, or logistics.</li> <li>Have the ability to prioritize and then manage multiple requests at once with a CAN DO approach.</li> <li>Have demonstrated working knowledge of SAP and Order Management functionality.</li> <li>Have basic understanding of Excel macros, template utilization and VLOOKUP.</li> <li>Desired to have APICS Certification.</li> <li>Desired to have the ability to coordinate several projects simultaneously.</li> </ul> Work in a way that works for you <p>We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: working standard 8 5 Monday Friday.</p> Working with us <p>Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.</p> The Good Stuff <ul> <li>Contemporary work life balance policies and wellbeing activities.</li> <li>Comprehensive private medical care options.</li> <li>Safety net of life insurance and disability programs.</li> <li>Tailored financial programs.</li> <li>Additional elected or voluntary benefits.</li> </ul> About Us <p>We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.</p> Join Us <p>Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.</p> <p>Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</p><img src="https://www.jobg8.com/Tracking.aspx?oU0RNjm3xmPRAss2xM%2bn8dBPA3rTP6Ulm" width="0" height="0" />

Materials Planner - Oilfield Services

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