sales manager

operations manager

e-commerce specialist

commercial manager

logistics manager

order management specialist

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: E-Com Operations Specialist Retail Fashion Dubai Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Role Purpose:The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.Key Responsibilities:<ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul>Requirements:Experience<ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

E-Com Operations Specialist Retail Fashion Dubai

PureBlue

PLEASE READ THE JOB ROLE CAREFULLY BEFORE YOU APPLYLoch and PureBlue LLC are pioneering brands in sustainability-focused products, dedicated to reducing plastic waste and promoting healthier, eco-friendly lifestyles. Our range of reusable water bottles and advanced water filtration solutions is helping communities make conscious choices for a greener future. We are now seeking a highly organized and motivated Operations Executive to join our growing team and play a key role in supporting our daily operations.Position OverviewAs an Operations Executive, you will be at the heart of our operations&mdash;overseeing order processing, logistics, and office administration. You&rsquo;ll ensure that day-to-day activities run seamlessly, provide vital support to senior management, and help deliver an excellent experience to our customers. This is a dynamic role that requires a proactive, detail-oriented professional who thrives in a fast-paced, purpose-driven environment.Key ResponsibilitiesOffice &amp; Administration<ul><li>Coordinate with vendors, suppliers, and service providers to ensure smooth and cost-effective operations.</li><li>Organize meetings, appointments, and internal events.</li><li>Maintain office supplies and oversee office upkeep to ensure a productive workspace.</li><li>Provide general administrative support to senior management and cross-functional teams.</li></ul>Logistics &amp; Order Management<ul><li>Manage online and offline order processing, ensuring accuracy and timely fulfillment.</li><li>Coordinate product shipments with logistics partners and couriers.</li><li>Monitor inventory levels and maintain accurate stock records.</li></ul>*Customer Service &amp; Support<ul><li>Respond to customer inquiries via email, phone, and other channels.</li><li>Assist with handling customer feedback and ensuring high satisfaction levels.</li><li>Support the e-commerce team in managing online orders and after-sales service.</li></ul>*Data &amp; Reporting<ul><li>Maintain organized digital and physical records of office and operational activities.</li><li>Prepare reports, presentations, and documentation for management as required.</li></ul>Qualifications &amp; SkillsEducation:<ul><li>Bachelor&rsquo;s degree in Business Administration, Office Management, or a related field.</li></ul>Experience:<ul><li>2&ndash;3 years of relevant experience in office administration, operations, or logistics (UAE experience preferred).</li></ul>Core Skills:<ul><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills.</li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint) and familiarity with office management tools/software.</li><li>Knowledge of logistics and inventory management systems is an advantage.</li><li>Knowledge of Ecommerce, Shopify and Amazon is an advatnage.</li></ul>Personal Attributes:<ul><li>Proactive and solution-oriented, with the ability to work independently.</li><li>High attention to detail and accuracy.</li><li>Professional, reliable, and able to handle sensitive information with discretion.</li><li>Passion for sustainability and alignment with the company&rsquo;s mission</li></ul>Job Type: Full-timePay: AED5,000.00 - AED5,500.00 per month

Operations Executive

maison d'art

As a Customer Service Coordinator, you will play a key role in supporting clients and ensuring a seamless order process from inquiry to delivery. This role requires excellent communication, organizational skills, and attention to detail to manage client requests, provide accurate information, and coordinate with internal teams until orders are fully completed.Skills<ul><li>Experience in customer service, sales coordination, or order management (showroom or trading environment is a plus).</li><li>Strong interpersonal and communication skills to effectively interact with clients and colleagues.</li><li>Solid understanding of pricing, shipping, and order fulfillment processes.</li><li>Highly organized with excellent multitasking and prioritization abilities.</li><li>Proficiency in MS Office and customer service/order management software.</li><li>Attention to detail and ability to maintain accurate records and documentation.</li><li>Strong follow-up skills and problem-solving abilities.</li><li>Positive, client-focused attitude with professionalism under pressure.</li><li>Ability to work independently as well as part of a team.</li><li>Fluency in English.</li></ul>

Customer Service Coordinator

Al Shami Sugar and Grains Packing

&middot; Preferably FemaleEnter and update sales order accurately in the system&middot; Prepare quotations, proforma invoices, and other sales documents&middot; Process customer orders and ensure all information is complete and correct&middot; Coordinate with production, logistics, and warehouse teams regarding order status&middot; Follow up with customers on deliveries, inquiries, and pending documents&middot; Maintain organized records, files, and databases&middot; Update product prices regularly in the company&rsquo;s online portals and supplier/customer platforms and monitor portal notifications, requests, and pending updates&middot; Assist the sales team with administrative support and communication&middot; Ensure timely response to customer emails and calls&middot; Perform general office duties as requiredJob Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED2,500.00 per monthWork Location: In person

Data Entry Clerk

Harshad group

We are preferring female candidates.RESPONSIBILITIES:<ul><li>Processing and tracking customer orders, ensuring timely delivery and accuracy.</li><li>Coordinating with suppliers, vendors, and internal teams to ensure product availability.</li><li>Managing sales documentation, including contracts, invoices, and shipping details.</li><li>Assisting in preparing quotations, presentations, and proposals for clients.</li><li>Monitoring inventory levels and coordinating with the procurement team to avoid stock outs.</li><li>Coordinate with clients and internal teams to ensure smooth order processing</li><li>Maintain sales records and update CRM / sales trackers</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthLanguage:<ul><li>hindi (Required)</li></ul>

Sales Coordinator

RSMM General Trading LLC

Overview: The E-commerce Specialist will be responsible for the end-to-endmanagement of our online sales channels, primarily focusing on Noon and Amazon.This role requires a proactive and detail-oriented individual with a strong understandingof e-commerce operations, market trends, and performance optimization. The idealcandidate will have a proven track record of success in managing a seller partneraccount within the UAE.Responsibilities:* Platform Management: Manage and maintain product listings, including descriptions,images, pricing, and inventory across Noon and Amazon platforms.* Sales and Strategy: Develop and execute strategies to increase sales, improveproduct rankings, and enhance brand visibility.* Performance Monitoring: Monitor key performance indicators (KPIs) such as salesvolume, conversion rates, and customer feedback, and provide regular reports tomanagement.* Campaign Management: Plan, launch, and manage promotional campaigns andadvertising on both platforms.* Logistics and Operations: Coordinate with the logistics team to ensure timely orderfulfillment and manage returns and customer service inquiries related to e-commerceorders.* Market Analysis: Stay updated on e-commerce trends, competitor activities, andplatform updates to identify new opportunities.* Relationship Management: Act as the primary point of contact for Noon and Amazonseller support, resolving any operational issues or disputes.Requirements:* Minimum of 2 years of experience as an E-commerce Specialist or similar role withinthe UAE.* Proven, end-to-end knowledge of Noon and Amazon operations, including sellercentral, fulfillment models (FBN, FBA), and advertising tools.* Strong analytical skills with the ability to interpret data and make data-drivendecisions.* Excellent communication and organizational skills.Job Type: Full-timeApplication Question(s):<ul><li>Do you speak Tagalog?</li></ul>

E-Commerce Specialist

Explore 4822+ Order management specialist in Dubai this December. Find roles across top companies and apply now to boost your career.