sales coordinator

e-commerce specialist

demand planner

procurement specialist

purchase manager

order processing specialist

Granites & Sands Extracting Company

Job Title: Sales CoordinatorLocation: Dubai, United Arab EmiratesAbout Us:Canter Fluid Power is an emerging market player of industrial supplies, specializing in the hose requirements for clients in Oil &amp; Gas sector, in addition to general oilfield supplies. We pride ourselves on delivering high-quality solutions and unparalleled service to our clients.Position Overview:We are seeking a motivated and dynamic Sales Coordinator to join our team. This role acts as the central coordinator between our customers and our internal departments, ensuring efficient, accurate, and professional execution of all sales transactions.Responsibilities:<ul><li>Customer Relations &amp; Communication</li><li>Order Processing &amp; Management</li><li>System &amp; Logistics Coordination</li><li>Sales Support &amp; Process Improvement</li></ul>Qualifications &amp; Skills<ul><li>Proven experience in a Sales Administration, Order Processing, or Sales Support role.</li><li>Strong proficiency in ERP/CRM systems.</li><li>Proficiency in Microsoft Office Suite (Excel, Word).</li></ul>Benefits and Perks:Competitive salary package, health insurance, annual leave, and other benefits as per company policy.How to Apply:Interested candidates should send their resume to hr@canterfluidpower.comJob Type: Full-time

Sales Coordinator

Black Tulip Flowers

The candidate should have worked with Online or ecommerce products.Should be proficient with order processing.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li></ul>Primary duties and responsibilities:Order Management<ul><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Digital Marketing<ul><li>Products listing and optimizing</li><li>Provide creative ideas for content marketing and update website.</li><li>Collaborate with designers to improve user experience.</li><li>Track, report and analyze website analytics.</li><li>Research and analyze competitor advertising link.</li><li>Keep up-to-date with the latest trends and best practices in the market</li><li>Perform other duties as and when needed.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Online Order Processing: 3 years (Required)</li></ul>

Ecommerce Executive - Female

Givaudan

Join or sign in to find your next job Join to apply for the Customer Care Representative role at Givaudan2 months ago Be among the first 25 applicantsJoin to apply for the Customer Care Representative role at GivaudanJoin us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There's much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature. Customer Care Representative - Your future position? We are currently looking for a 'Customer Care Representative' to be based in Dubai. Your main purpose will be to process sales orders from receipt through to shipment and you will act as liaison between the customer, operations and sales team. You will report directly to the Customer Care Manager. This is an open contract role with us for 1 year to start with, working 5 days a week. Your monthly payroll will be processed by a 3rd party partner. Sounds interesting? It could well be your perfect opportunity if, like us, you always aim to exceed customer needs, deliver value, and foster customer relationships. In This Exciting Role, You Will <ul><li>Manage sales order process from receipt of order through to shipment for assigned customers and affiliates in line with Customer Care guidelines</li><li>Provide support for assigned customers and affiliates to meet order requirements</li><li>Day to day communication with customers, operations and sales</li><li>Interpret and analyse client schedules and prioritise orders</li><li>Resolve issues and handle customer complaints internally and externally</li><li>Confirm pricing, inventory availability and provide ship date information</li><li>Arrange transportation with forwarders or shipping/freight team, manage process for dealing with International orders including inspection and shipping documentation requirements where relevant</li><li>Prepare Invoices, Debit and Credit notes, process notifications and Customer Returns</li><li>Coordinate with relevant departments to ensure orders are dispatched / delivered on time and managecustomer expectations</li><li>Coordinate with planning on information relating to demand planning and stock positions</li><li>Update and maintain accurate customer records, including customer specific information, contracts,labelling, packaging and stock requirements</li><li>Provide coverage and support accounts for other team members as necessary</li><li>Properly identify the right communication method based on the sense of urgency and issue</li><li>Identify opportunities for improvements in customer care </li></ul>You? Are you someone who wants to shape your own world? Then join us - and impact your world. Your Professional Profile Includes <ul><li>Minimum High School pr Secondary Education - Associate or University Degree is preferred</li><li>1+ years of experience</li><li>Interpersonal and Communication Skills</li><li>Proven Success in Customer Relationship Management</li><li>Basic Knowledge of SAP or Order Entry Systems</li><li>Basic Inventory Management knowledge</li><li>Microsoft Office Expertise</li><li>Understanding of Incoterms and Shipping Terminology</li><li>Proficiency in English and Arabic </li></ul>Our Benefits <ul><li>A creative team environment that will inspire you.</li><li>Attractive package.</li><li>Excellent opportunities for progressive learning and development. </li></ul>At Givaudan, you contribute to delightful taste and scent experiences that touch people's lives. You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions. Every essence of you enriches our world. Diversity drives innovation and creates closer connections with our employees, customers and partners. Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Contract</li></ul> Job function <ul><li> Job function Manufacturing</li><li> Industries Manufacturing</li></ul>Referrals increase your chances of interviewing at Givaudan by 2x Sign in to set job alerts for "Customer Care Representative" roles. Guest Experience Expert - Four Points by Sheraton Bur Dubai Cafe Assistant/ Customer Service Associate Retail Marks & Spencer UAE Customer Care Support (Internship)- Dubai, UAE Customer Service Specialist (Coffee Specialist - CRC), Temp contract Dubai, Dubai, United Arab Emirates 11 hours ago Customer Service & Administrative Assistant Customer Service Representative/ Call Center Representative- Emiratisation We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Care Representative

Dubai Cable Company - Ducab

<div>
 
 
 JOB PURPOSE
 
 
 
 To Facilitate and coordinate the smooth execution of product sales orders from order receipt in SAP to dispatch to customers, through the effective assembly and provision of all information and documentation requirements as specified by the sales order and as provided by the customer and all the related internal departments e.g. Sales, Manufacturing and Logistics and the Sales Planner.
 
 
 
 KEY ACCOUNTABILTIES
 
 
 
 
 Policies, Processes and Procedures
 
 
 <ul>
 <li>
 Implement all section policies, processes and procedures
 </li>
 </ul>
 
 
 Budgets
 
 
 <ul>
 <li>
 Implement the section budgets and work plans
 </li>
 </ul>
 
 
 Continuous Improvement
 
 
 <ul>
 <li>
 Participate in initiatives for innovation and Continuous Improvement in pursuit of greater productivity
 
 
 </li>
 </ul>
 
 
 Reports
 
 
 <ul>
 <li>
 Provide inputs for the preparation of accurate and timely performance reports, as required
 </li>
 </ul>
 
 
 Sales Execution
 
 
 <ul>
 <li>
 Ensure that all Sales orders are processed timely and accurately and all necessary documentation and contractual terms are fulfilled
 </li>
 <li>
 To log the order based on the items provided by order development team and highlight any variances to the Assistant Manager for reconciliation.
 </li>
 <li>
 Create outbound delivery transactions in SAP in line with the sales order and create a record of deliveries to customers
 </li>
 <li>
 To ensure that all order characteristics in SAP-SD module are entered correctly.
 </li>
 <li>
 Fulfill the outbound delivery document in liaison with Manufacturing, Technical, Logistics and Planning sections in both Supply Chain and Operations
 </li>
 <li>
 Post the Goods issue transaction for the shipment/delivery completed
 </li>
 </ul>
 
 
 Invoicing
 
 
 <ul>
 <li>
 Create invoices for all deliveries made to the customer in line with the terms of the contract
 </li>
 <li>
 Provide Finance with relevant information for invoicing to enable the cash management of all invoices raised
 </li>
 </ul>
 
 
 Sales Administration
 
 
 <ul>
 <li>
 Coordinate between Sales and Order Execution teams to ensure seamless processes and communication
 </li>
 </ul>
 
 
 Documents Database
 
 
 <ul>
 <li>
 Draft and save on the database templates of sales presentations, proposals, standards contracts and various forms to enable Sales team members to retrieve them quickly when needed, allowing them to focus on Sales
 </li>
 <li>
 Ensure proper recording and filing of all closed transactions
 </li>
 </ul>
 
 
 KNOWLEDGE AND QUALIFICATIONS
 
 
 
 
 Essential
 
 : Relevant Diploma with training on the SAP-SD module
 
 
 
 Desirable
 
 : Training in Sales processes, order execution and administration
 
 
 
 Job Skills:
 
 Sales administration skills, excellent communication, Ms office and Good Knowledge of Excel.
 
 
 
 Behavioural Competencies :
 
 Systematic approach, transparency, integrity, professionalism, caring &amp; supportive style, passion for excellence, change management orientation
 
 
 
 Experience:
 
 1-2 years of Sales Administration in a computerized environment preferably working on the SAP-SD module
 
</div>

Order Execution Officer

Car Tuning Parts

Accounts Payable/Receivable - Accountant/Admin (Operations / Online Orders Processing, Entries, Reconciliation)Sending quotations to customers choosing tariffs to particular destinations, resolving payment difficulties, making reports on our crm platform &amp; statements- This job requires:<ul><li>Good Clerical background and good in MS office -Excel</li><li>Good pronunciation to be able to communicate with customers</li><li>Ability to work independent (quick learners)</li><li>Flexible about time to assure that work is done before leaving the office</li></ul>we are located in Dubai, Al Qusais 1Make sure that you are:(1) available to join immediately only (currently unemployed) (2)with relevant work experienceJob Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>ARE YOU FOCUSED AND WELL ORGANIZED? QUICK LEARNER? GOAL ORIENTED?</li><li>YOUR AGE / CIVIL STATUS / NATIONALITY</li><li>WHAT RELEVANT WORK EXPERIENCE YOU HAVE?</li><li>ARE YOU READY TO JOIN? VISA STATUS?</li><li>CLERICAL SKILLS /MS OFFICE?</li><li>WHAT PART OF DUBAI YOU ARE CURRENTLY RESIDING?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>

Accounts Payable Reconciliation (Processing Orders Online & Admin) with Skills - AL Qusais 1

Barry Callebaut

<div><div><div><div><div>Customer Service Specialist ME
</div></div></div></div><div><div><div><div>Location:
Dubai, AE, 392407
</div></div></div></div><div></div><div><div>At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world&rsquo;s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
</div></div><div><div><div><div><div>About The Role</div>
<div>
We are seeking a qualified candidate to join our company as the Customer Service Specialist ME, based in Dubai. This role will be responsible for managing customer orders and supporting continuous improvement initiatives within the Regional Supply Chain team. Reporting to the Customer and Supply Chain Manager MEA, the Customer Service Specialist will act as a key contact for all order-related matters, ensuring timely and accurate processing of customer orders and enhancing the overall customer experience.</div> 
<div></div>
<div>
The successful candidate will collaborate with internal stakeholders, such as logistics, sales, and supply chain teams, to resolve order issues and contribute to the continuous improvement of customer service processes. This role also involves maintaining accurate order documentation, handling customer inquiries, and proactively identifying opportunities to optimize processes and improve service levels.</div><div> 
</div>
<div>Key Responsibilities Include:</div>
<ul><li>Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.</li>
<li>Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.</li>
<li>Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.</li>
<li>Maintain and update order management systems (SAP/Salesforce) with current information and customer records.</li>
<li>Monitor and analyze key performance metrics to identify trends and improvement opportunities.</li>
<li>Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.</li>
<li>Organize and maintain process documentation to support continuous improvement efforts within the customer service team.</li>
<li>Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.</li>
</ul>
<div></div><div>About You:</div>
<ul><li>Bachelor&rsquo;s Degree in Supply Chain Management, Business Administration, or a related field.</li>
<li>5+ years of experience in customer service or order management, preferably within the manufacturing or supply chain industry.</li>
<li>Proficient in order management systems (SAP) and Microsoft Office tools, with knowledge of Business Intelligence tools (Power BI) being a plus.</li>
<li>Strong analytical skills and attention to detail, with the ability to identify and resolve process issues.</li>
<li>Excellent verbal and written communication skills in English, French or Arabic are a strong plus.</li>
<li>A proactive and customer-focused approach, with the ability to work through challenging situations while maintaining professionalism.</li>
<li>Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Ability to work independently and collaborate effectively with cross-functional teams.</li>
</ul>
</div></div></div></div><div><div>At Barry Callebaut, we are committed to Diversity &amp; Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we&rsquo;ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
Were you missing anything in this job ad? Please share your feedback with us by clicking here.</div></div></div>

Customer Service Specialist ME

Al-Futtaim Automotive

Overview E-Com Operations Specialist Retail Fashion DubaiThe Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting. The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment. Responsibilities <ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul> Requirements Experience <ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li></ul> Skills & Competencies <ul><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills.</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application. Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management and Manufacturing</li></ul> Industries <ul><li>Motor Vehicle Manufacturing</li></ul>Referrals increase your chances of interviewing at Al-Futtaim Automotive by 2xGet notified about new Operational Specialist jobs in Dubai, United Arab Emirates.

E-Com Operations Specialist Retail Fashion Dubai

Explore 1374+ Order processing specialist in Dubai this December. Find roles across top companies and apply now to boost your career.