operations manager Jobs in Abu Dhabi United Arab Emirates

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outlet manager

Shamal LLC

<div>Overview:
<div>
Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate.</div><div></div><div> 
This role falls under our Five Guys umbrella. As our Five Guys team continues to grow, we&rsquo;re in search of a Outlet Manager for Abu Dhabi location. In this role, you will work closely with the Assistant Restaurant Manager(s), Supervisors and Crew Members to ensure that store is running at the highest possible level. To ensure customer and employee satisfaction through the tools provided including the Secret Shopper program. To increase and maintain profitability of the assigned store as well as build sales to achieve and exceed budgets.</div>
Responsibilities:
<ul><li>Effectively work with District/Operations Manager to deliver all main KPI's in the business.</li><li>
Effectively manage Assistant Restaurant Managers, Supervisors and Crew Members for Five Guys store.</li><li>
Maintain safe, secure and healthy working environment by enforcing health and safety standards whilst ensuring brand and local municipality standards are maintained as per guidelines. 
</li><li>
Development plan in place for all members of store personnel, with an ongoing review system. 
</li><li>
Oversee the preparation of store schedule to ensure that store meets the minimum requirements of staff to cover shifts for leaves, personal emergencies, etc. 
</li><li>
Supervise the preventative maintenance schedules of the store. 
</li><li>
Full ownership of inventory and ordering to ensure Cost of Goods is no more than the specified monthly target. 
</li><li>
Meet store financial objectives by developing and implementing strategies to increase average checks. 
</li><li>
Review daily reports for refunds, discounts, deposits, overages / shortages, tip jar and change orders. 
</li><li>
Manage Secret Shopper program to achieve the yearly target. 
</li><li>
Conduct audits on an as needed basis or as per audit schedule. 
</li><li>
Carry out any other reasonable task as assigned by the management.</li></ul>
Qualifications:
<div>
Experience</div><ul><li>
Minimum of 5 years' experience food and beverage industry and reporting in a fast paced and dynamic environment.</li></ul><div>
Education</div><ul><li>
Bachelor's degree in Hospitality Management or Business Administration.</li></ul><div></div><div> 
For more information about Shamal, please visit our LinkedIn page: https://www.linkedin.com/company/shamalholding/</div><div></div><div> 
Note:</div><div>
Due to a high influx of profiles, only shortlisted candidates will be contacted.</div></div>

Outlet Manager - Abu Dhabi

Marriott International

<div>Additional Information 
Job Number25203419 
Job CategoryFood and Beverage &amp; Culinary 
LocationMarriott Hotel Al Forsan Abu Dhabi, Al Forsan International Sports Resort, Abu Dhabi, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. 
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Assistant Outlet Manager - IRD & Splash - Marriott Al Forsan

Aldhafra Resort, Vignette Collection, by IHG

<div>
 
 
 About Us
 
 
 
 
 
 
 
 
 
 
 Aldhafra Resort, a serene desert retreat, is nestled on the edge of the Rub&rsquo; al Khali, the world&rsquo;s largest uninterrupted sand desert, just a short distance from the heart of Abu Dhabi. Blending the natural beauty of the desert with warm hospitality, the resort offers a welcoming escape for families, couples, and adventure seekers alike. With comfortable accommodations, a variety of dining options, and engaging activities, Aldhafra Resort provides a relaxing and memorable experience in a truly unique setting.
 
 
 
 
 
 As part of Aldar Hospitality and brought to life by the vision of Aldar Group, Aldhafra Resort reflects a commitment to creating meaningful destinations. Thoughtfully designed with sustainability and cultural authenticity in mind, the resort embraces the charm of the desert while ensuring a comfortable and enjoyable stay for guests of all ages. With Aldar Hospitality&rsquo;s dedication to exceptional service, Aldhafra Resort is an ideal getaway for those looking to unwind, explore, and connect with nature.
 
 
 
 
 
 
 About the Job
 
 
 
 The Outlet Supervisor is responsible for supporting the Outlet Manager/ Food &amp; Beverage Manager in overseeing daily operations, ensuring smooth service delivery, and maintaining high standards of guest experience. The role includes supervising staff, managing the floor during service, and acting as the point of contact in the manager&rsquo;s absence.
 
 
 
 
 
 
 About You
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience in a supervisory or senior service role in F&amp;B
 </li>
 <li>
 Strong communication leadership &amp; interpersonal skills
 </li>
 <li>
 Well-groomed, professional, and guest-oriented
 </li>
 <li>
 Ability to lead a team in a fast-paced environment
 </li>
 <li>
 Working knowledge of POS systems and basic reporting
 </li>
 <li>
 Fluent in English; additional languages are a plus
 </li>
 <li>
 Diploma or certification in hospitality or related field is preferred
 </li>
 <li>
 Committed and reliable
 </li>
 <li>
 Flexible schedule including evenings, weekends, and holidays
 </li>
 <li>
 May require extended hours or outdoor work depending on outlet type
 </li>
 <li>
 Standing for long periods and occasional lifting are involved
 </li>
 </ul>
 
 
 
 
 
 Shape Your Career with Aldhafra Resort
 
 
 
 Join the team at Aldhafra Resort, a welcoming, family-friendly destination in the heart of the desert. Be part of creating memorable experiences for our guests while growing your career in a warm and supportive environment.
 
 
 
 
 
 
 
 
 
 Equal Opportunity Statement
 
 
 
 
 
 Aldar is an equal opportunity employer. We celebrate all forms of diversity and remain committed to creating an inclusive and accessible environment for all applicants and employees. We will ensure that all candidates are provided reasonable accommodations to participate in the job application process, be considered for a range of critical job functions and receive other benefits and privileges of employment, ensuring equitable opportunities and accessibility for all. Please contact us to request accommodation. Your data will be treated confidentially.
 
 
 
 
</div>

Supervisor, Outlet

Frootree Fruit Boutique

Job Summarywe are seeking an experienced and proactive Operations Manager to oversee the complete day-to-day operations of the brand. The ideal candidate will be responsible for store operations, customer handling, employee management, kitchen operations, menu control, quality standards, and business performance. This role requires strong leadership, hands-on involvement, and a customer-first mindset.Key ResponsibilitiesOverall Operations Management<ul><li>Manage and supervise all daily operations of the outlet(s)</li><li>Ensure smooth coordination between front-of-house, kitchen, and delivery teams</li><li>Implement company policies, SOPs, and operational standards</li><li>Ensure hygiene, food safety, and cleanliness standards are strictly followed</li></ul>Customer Experience &amp; Sales<ul><li>Handle customer inquiries, feedback, and complaints professionally</li><li>Ensure excellent customer service and brand experience at all times</li><li>Build customer loyalty and manage repeat customer relationships</li><li>Monitor sales performance and suggest strategies to increase revenue</li></ul>Staff &amp; Team Management<ul><li>Recruit, train, schedule, and manage all employees</li><li>Monitor staff performance, attendance, and discipline</li><li>Motivate the team to achieve service and sales targets</li><li>Ensure proper grooming, behavior, and work ethics</li></ul>Kitchen &amp; Menu Management<ul><li>Oversee kitchen operations and food preparation processes</li><li>Ensure menu consistency, quality, portion control, and presentation</li><li>Coordinate with chefs/kitchen staff for new menu development</li><li>Control food cost, wastage, and inventory levels</li></ul>Inventory, Cost &amp; Reporting<ul><li>Manage stock, raw materials, and supplier coordination</li><li>Control operational costs and reduce wastage</li><li>Prepare daily, weekly, and monthly reports (sales, staff, inventory)</li><li>Ensure proper cash handling and POS reporting</li></ul>Compliance &amp; Brand Standards<ul><li>Ensure compliance with local regulations, food safety laws, and company standards</li><li>Maintain brand image across operations, staff behavior, and customer interaction</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field (preferred)</li><li>3&ndash;5 years of experience in restaurant, caf&eacute;, QSR, juice bar, or food retail management</li><li>Strong leadership and people-management skills</li><li>Excellent customer-handling and communication skills</li><li>Good knowledge of kitchen operations, menu control, and food safety</li><li>Ability to work under pressure and manage multiple responsibilities</li><li>Experience in UAE/GCC food &amp; beverage operations preferred</li></ul>Skills Required<ul><li>Operations management</li><li>Team leadership &amp; staff training</li><li>Customer relationship management</li><li>Inventory &amp; cost control</li><li>Menu planning &amp; kitchen coordination</li><li>Problem-solving and decision-making</li></ul>Key Performance Indicators (KPIs)<ul><li>Sales growth and profitability</li><li>Customer satisfaction &amp; repeat business</li><li>Staff performance and retention</li><li>Food quality and hygiene standards</li><li>Cost control and wastage reduction</li></ul>Job TypeFull-timeLocationUAEJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per month

Operations Manager

IHG Hotels & Resorts

<div>InterContinental Abu Dhabi is seeking a dynamic, energetic, and hands-on Assistant Restaurant Manager to join our vibrant Belgian Sports Bar, a fast-paced outlet known for live sports screenings, premium beverages, and high-volume service.

This role is ideal for a hospitality professional who thrives in an energetic environment, leads by example on the floor, and is passionate about delivering exceptional guest experiences.

A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly do:
<ul>
<li>Support the Restaurant Manager in the daily operations of the Belgian Sports Bar, ensuring smooth and efficient service at all times</li>
<li>Lead and supervise the service team on the floor, especially during peak hours, live sports events, and promotions</li>
<li>Ensure exceptional guest experience, handling guest feedback, concerns, and service recovery professionally</li>
<li>Drive sales performance through upselling, promotions, and active guest engagement</li>
<li>Maintain brand standards, service quality, and consistency in line with InterContinental and outlet guidelines</li>
<li>Assist with staff scheduling, attendance monitoring, and productivity management</li>
<li>Support in training, coaching, and motivating the team to maintain high performance and engagement</li>
<li>Ensure compliance with health &amp; safety, hygiene, and food safety standards</li>
<li>Assist in inventory control, stock management, and cost control initiatives</li>
<li>Coordinate closely with Kitchen, Bar, and other departments to ensure seamless operations</li>
</ul>
What we need from you:
<ul>
<li>Minimum 2&ndash;3 years&rsquo; experience in a similar role within a high-volume restaurant, sports bar, or casual dining outlet</li>
<li>Strong operational knowledge of F&amp;B service, bar operations, and guest handling</li>
<li>Proven ability to work in a fast-paced, high-energy environment, especially during peak periods</li>
<li>Excellent leadership, communication, and people management skills</li>
<li>Guest-focused mindset with strong problem-solving abilities</li>
<li>Flexible to work evenings, weekends, public holidays, and match days</li>
<li>Experience within international hotel brands is an advantage</li>
<li>Knowledge of POS systems and basic administrative reporting</li>
</ul>
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you&rsquo;ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant Restaurant Manager - InterContinental Abu Dhabi

Huff & Puff Burger Restaurant

Job Title: IT Manager &ndash; Food &amp; Beverage IndustryDepartment: Information TechnologyHead Office Abu Dhabi (Branches all over UAE)Job Summary:We are looking for an experienced IT Manager to manage and support all IT systems across our Food &amp; Beverage operations. The role focuses on ensuring smooth functioning of POS systems, networks, back-office systems, and IT support across outlets while maintaining data security and operational efficiency.Key Responsibilities:<ul><li>Manage IT infrastructure for head office and all F&amp;B outlets</li><li>Ensure uninterrupted operation of POS systems, ordering platforms, and payment systems</li><li>Oversee networks, servers, CCTV, Wi-Fi, and hardware across outlets</li><li>Provide technical support to restaurant and operations teams</li><li>Coordinate with POS vendors, delivery platform partners, and IT service providers</li><li>Ensure data security, system backups, and disaster recovery plans</li><li>Monitor IT assets, licenses, and vendor contracts</li><li>Support new outlet openings, system installations, and upgrades</li><li>Develop and enforce IT policies and SOPs for F&amp;B operations</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field</li><li>Proven experience as an IT Manager or Senior IT role (preferably in F&amp;B or retail)</li><li>Strong knowledge of POS systems, networking, and system administration</li><li>Experience supporting multi-branch operations based on the requirements</li><li>Ability to work under pressure in a fast-paced environment</li><li>Strong troubleshooting, communication, and leadership skills</li></ul>How to Apply:Interested candidates may send their CV to hr.manager@huffpuffburger.comJob Type: Full-time

IT Manager

T.CHOITHRAMS & SONS

1. JOB PURPOSETo help the organization in fulfilling the sales and distribution objectives by managing the portfolio of products at the point of purchase through various activities like product display, stock rotation, back store inventory management to ensure optimum sales offtake2. MINIMUM QUALIFICATIONS/EDUCATION/EXPERIENCE/TRAINING/KNOWLEDGE<ul><li>10th Class or equivalent</li><li>Ability to communicate clearly and effectively with the staff of the trade partners</li><li>Basic computer literacy- Preferred</li><li>Prior experience in similar role preferred</li><li>UAE Driving license- plus</li></ul>3. COMMUNICATION AND WORKING RELATIONSHIPS<ul><li>Internal -Communication linkages to Key account executives, promoters, logistics personnel and other sales function personnel.</li><li>External- In store communication with shelf boys, section managers/ store managers etc</li><li>Reporting relationship to Merchandizing manager</li></ul>4. KEY DIMENSIONS AND RELATED JOB RESULTS<ul><li>Journey plans adherence- with respect to store times, delivery schedules</li><li>Display the products as per Planogram or contracted visibility or share of shelf based on market share in the primary sales location</li><li>Ensure all the products are price tagged rightly and continuously</li><li>Maintain the freshness of products on shelf by following FIFO or FMFO or FEFO as applicable. Focus on near expiry stocks to minimize losses</li><li>Implement and provide feedback on all tactical activities undertaken in the outlets</li><li>Adherence to the standard working protocols of the outlet</li><li>Provide feedback to sales team on slow moving or excess stocks for further action, through regular stock audits</li><li>Ensure adequate stocks are withdrawn from the central warehouse to the branch outlets in applicable cases</li><li>Provide requisite information on market survey on a case to case basis</li><li>Implement and manage POSM as per guidelines provided by the sales team</li><li>To maintain harmonious PR with trade and prompt &amp; efficient customer service at all the times</li><li>To achieve set KPIs on Availability, Visibility (BDA implementation /or share of space as per our market share &amp; planograms)</li><li>Proactive management of near expiry and damage items in line with company policy, 100% follow the FIFO.</li><li>Prompt execution of all the display drives.</li><li>To ensure all-round availability of listed SKU&rsquo;s in every outlet with adequate stock-pressure.</li><li>To manage trade-returns within agreed levels.</li><li>To highlight near expiry issues well before expiry date (3 months prior).</li><li>Ensure 100% implementation of all the visibility contract and promptly report deviance (if any)</li><li>Reporting competition activities and observe trade/consumer trends</li><li>To participate and share all survey findings (price, competition, category etc)</li><li>To comply with daily reporting timing and duty hours.</li><li>Proactive and prompt servicing of new outlets opening.</li></ul>5. OPERATING ENVIRONMENT<ul><li>Flexible working hours, odd hours if needed as per the need of the outlets assigned</li><li>Willingness to take on additional responsibilities on need basis.</li><li>Regular visits to the customer locations within the assigned territory as per journey plan</li><li>Physical ability to work with heavy boxes / Frozen / chiller items, fragile SKUs etc</li></ul>Job Types: Full-time, PermanentPay: AED2,000.00 - AED2,500.00 per monthLicense/Certification:<ul><li>UAE driving licence (Required)</li></ul>

Merchandiser

Explore 445+ Outlet manager in Abu Dhabi United Arab Emirates this January. Find roles across top companies and apply now to boost your career.