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customer service representative Jobs in Dubai

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patient relations representative

Amir Beladi Dental Clinic LLC

Position: We are looking for a professional Reception &amp; Patient Relations Coordinator with experience in clinics to join our team. The ideal candidate will be the first point of contact for our patients, handling reception duties as well as communication through phone and WhatsApp, including after office hours.Responsibilities:Welcoming and assisting patients at the reception.Answering phone calls, WhatsApp messages, and patient inquiries in a professional manner (including after office hours).Scheduling and confirming appointments.Coordinating with doctors and clinic staff for smooth patient flow.Maintaining accurate records and schedules.Providing excellent patient service and ensuring high satisfaction.Requirements:Previous experience working in a clinic or medical center is required.Strong communication skills and patient-focused attitude.Fluent in French, Arabic, and English (mandatory).Ability to handle messages and calls outside of working hours.Professional appearance and positive attitude.Employment Type: Full-timeJob Type: Full-time

Patient Relation Executive (Arabic,French,English)

Aims Healthcare LLC

Industry: Healthcare / Medical Services Location: Dubai, UAEPosition SummaryWe are seeking a compassionate, customer-focused Patient Relationship Executive to join our team in Dubai. This role is critical to ensuring a seamless and supportive experience for patients &mdash; from initial contact and appointment scheduling to post-visit follow-ups.The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers, with a strong background in patient coordination, telesales, or healthcare customer service. A high level of professionalism, empathy, and communication skills is essential, as the majority of interactions will be conducted over the phone.Key Responsibilities<ul><li>Conduct outbound calls to confirm appointments, follow up with patients, and gather feedback</li><li>Handle inbound inquiries regarding services, doctors, procedures, and general clinic information</li><li>Provide clear, accurate, and empathetic explanations of treatment options, diagnostic services, and specialties</li><li>Accurately document all patient interactions using healthcare CRM or clinic management software</li><li>Coordinate closely with the medical and administrative teams to ensure smooth appointment scheduling and patient flow</li><li>Send appointment reminders and updates via phone, SMS, or email</li></ul>Candidate RequirementsExperience<ul><li>Minimum 2 years of experience in telesales, patient coordination, or customer service</li><li>Healthcare industry experience (hospital, clinic, or diagnostic center) is highly preferred</li></ul>Skills &amp; Attributes<ul><li>Excellent communication skills in English (fluency in regional languages is an advantage)</li><li>Strong interpersonal skills and the ability to address patient concerns with empathy and professionalism</li><li>Highly organized and detail-oriented with the ability to multitask effectively in a busy environment</li><li>A patient-first mindset with a courteous and supportive approach</li></ul>Additional Details<ul><li>Work Experience: 2+ years in healthcare telesales, coordination, or patient support</li><li>Shift: 12-hour shifts (day shift or rotational, based on clinic schedule)</li><li>Joining: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling both inbound and outbound patient calls?</li><li>Are you comfortable working 12-hour shifts (day or rotational based on clinic needs)?</li><li>Are you available on an immediate basis?</li><li>What is your level of fluency in English (spoken and written)?</li></ul>

Patient Relationship Executive (Healthcare or Hospital only)

Trusted Doctors

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Overview:We are seeking a compassionate and proactive Patient Relationship Executive to enhance the patient experience across all touchpoints, from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in hospitals, clinics, or diagnostic centers and a strong background in patient coordination, telesales, or healthcare customer service.This role is central to ensuring effective communication with patients, primarily through phone interactions, while maintaining high standards of service and care.Key Responsibilities:<ul><li>Conduct outbound calls for appointment confirmations, post-visit follow-ups, and feedback collection.</li><li>Handle inbound calls to address patient inquiries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Provide clear and empathetic information to patients about treatments, diagnostic services, and medical specialties offered.</li><li>Accurately document patient interactions and maintain records using hospital or clinic software systems.</li><li>Coordinate with doctors, nurses, and administrative staff to ensure smooth appointment scheduling and patient flow.</li><li>Send appointment reminders, follow-ups, and relevant information via phone, SMS, or email.</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service, ideally within a healthcare setting.</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal and problem-solving abilities.</li><li>A patient-centric, courteous, and empathetic approach.</li><li>Comfortable working in a high-volume, fast-paced environment with strong multitasking capabilities.</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, based on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

Patient Relation Executive (Healthcare/ Hospital only)

MyDoctor Healthcare LLC

Job Title: Patient Relationship Executive Industry: Healthcare / Medical Services Location: DubaiPosition Summary: We are looking for a compassionate and service-oriented Patient Relationship Executive to join our team in Dubai. In this role, you will play a vital part in delivering a seamless and positive patient experience&mdash;from appointment scheduling to post-visit follow-ups. The ideal candidate will have prior experience in a hospital, clinic, or diagnostic center, with a background in patient coordination, telesales, or healthcare customer service.You will serve as the primary point of contact for patients, handling both inbound and outbound communication while ensuring every interaction is handled with professionalism and empathy.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback</li><li>Handle inbound calls, addressing inquiries about services, doctors, procedures, and clinic protocols</li><li>Clearly explain treatments, diagnostic services, and medical specialties offered by the facility</li><li>Document all patient interactions accurately using clinic or hospital software systems</li><li>Coordinate with medical and administrative teams to streamline appointment scheduling and patient flow</li><li>Send appointment reminders, follow-up instructions, and other relevant communication via phone, SMS, or email</li></ul>Candidate Profile:Experience:<ul><li>Minimum of 2 years in telesales, patient coordination, or customer service&mdash;preferably within a healthcare environment (clinic, hospital, or diagnostic center)</li></ul>Skills &amp; Competencies:<ul><li>Excellent verbal and written communication skills in English; knowledge of regional languages is a plus</li><li>Strong interpersonal and problem-solving skills</li><li>Courteous, empathetic, and patient-focused approach</li><li>Ability to work efficiently in a high-volume, fast-paced environment</li><li>Proficient in multitasking and managing time effectively</li></ul>Additional Information:<ul><li>Work Experience: 2+ years in healthcare telesales or patient support</li><li>Shift: 12-hour shifts (day or rotational, depending on clinic operations)</li><li>Availability: Immediate joiners preferred</li></ul>Job Type: Full-timePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>Do you have at least 2 years of experience in a healthcare setting (clinic, hospital, or diagnostic center)?</li><li>Have you previously worked in telesales, patient coordination, or healthcare customer service?</li><li>Are you comfortable handling a high volume of phone calls and multitasking in a fast-paced environment?</li><li>What is your level of fluency in English (spoken and written)?</li><li>Are you willing to work 12-hour shifts (day or rotational)?</li><li>Are you available on an immediate basis?</li></ul>Location:<ul><li>Dubai (Required)</li></ul>

The Patient Relation Executive for Home Healthcare is responsible for providing administrative support to the sales team, facilitating communication with clients and healthcare professionals, and ensuring the smooth operation of sales processes within the home healthcare sector.Key Responsibilities:Sales Support:Assist the sales team in generating leads, prospecting new clients, and managing customer inquiries.Coordinate sales-related activities, including scheduling client appointments, organizing sales meetings, and preparing sales materials.REQUIREMENTS: FEMALE CANDIDATES ONLY1. Must be inside UAE2. Fluent in English3. Experience in Medical and related field4. Should be feasible for day and night rotational shiftsBENEFITS:All Employee BenefitsJob Type: Full-timePay: AED4,000.00 - AED4,500.00 per month

Patient Relation Executive

Job Description &ndash; Patient Relations &amp; Sales Coordinator(Philippines)Position Summary: The Patient Relations &amp; Sales Coordinator is responsible for ensuring a seamless patient journey from inquiry to treatment. This role combines patient coordination, sales, CRM, marketing follow-ups, service training, and compliance awareness to enhance patient satisfaction and achieve clinic growth targets.---Key Responsibilities:1. Patient CoordinationAssist doctors during consultations for pricing discussions and help in convincing patients for treatment.Support patients during treatment to ensure comfort and trust.Collect reviews and testimonials from satisfied patients.Distribute vouchers and offers for patients&rsquo; future treatments.2. SalesBook appointments for new patients through phone, WhatsApp, Meta, and other channels.Follow up on new inquiries promptly and effectively.Upsell additional treatments based on doctor recommendations and consultations.Achieve monthly sales targets and contribute to revenue growth.3. CRM &amp; Patient Follow-upsManage bookings and scheduling in the clinic system.Arrange follow-up appointments and provide offers for upcoming treatments.Follow up with old patients regarding pending treatments or check-ups.4. Marketing Support &amp; Follow-upsCoordinate with the Marketing/Meta team regarding active offers, and request removal of ineffective campaigns.Request new offers/designs based on market trends, compare with competitors, and after doctors&rsquo; confirmation, forward to Marketing.Coordinate photography/videography sessions and ensure content variety.(Optional/Future) Assist with running ads and verifying target audiences.5. Phone &amp; Message ManagementAnswer phone calls and messages (WhatsApp, Instagram, Meta) in a professional and timely manner (24/7 availability as per duty schedule).Categorize inquiries (appointments, packages, insurance, follow-ups) and respond with appropriate templates.Send appointment reminders and follow up with patients after treatment.Document all communication in the CRM for proper tracking.6. Service Training &amp; Patient CommunicationLearn all clinic services (dentistry and dermatology/beauty) in detail.Explain treatments accurately and clearly to patients, highlighting benefits, procedures, and expectations.Ensure patients understand treatment plans before starting.Use role-play or mock consultations to practice explaining services confidently.7. Compliance &amp; DHA Knowledge (New &ndash; for Clinic Manager support)Maintain basic awareness of DHA rules and regulations related to patient data, insurance claims, treatment consent, and marketing compliance.Assist the Clinic Manager by ensuring that patient coordination, sales practices, and communication follow DHA guidelines.Report any potential compliance issues or patient safety concerns to the Clinic Manager.Job Type: Full-time

Patient Coordinator

GHC International General Trading LLC

We are seeking an experienced Sales Representative with background in Aesthetic to join our team. The ideal candidate will have understanding of the aesthetics market.<ul><li>Assist sales manager with developing sales and action plans, developing new business leads, and preparing and servicing customer accounts.</li><li>Addressing any customer queries and guiding them with their purchasing decisions.</li><li>Collaborating with the corresponding team to develop various promotional activities.</li><li>Researching current market trends and making a note of customer requirements</li><li>Perform competitive analysis, market research, and product assessment</li><li>Building and maintaining long-term relations with customer</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>

Medical /Aesthetics Sales Representative

Explore 906+ Patient relations representative in Dubai this September. Find roles across top companies and apply now to boost your career.

906 patient relations representative jobs IN Dubai

Patient Relation Executive (Arabic,French,English)

Patient Relationship Executive (Healthcare or Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relation Executive (Healthcare/ Hospital only)

Patient Relation Executive

Patient Coordinator

Medical /Aesthetics Sales Representative