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Care24 Health Care

Job Title: Patient Relationship Executive Industry: Healthcare / Medical ServicesJob Summary:We are looking for a warm, empathetic, and service-driven Patient Relationship Executive to support and manage patient communication primarily over the phone. This role is crucial in ensuring a positive patient experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the patient journey. The ideal candidate will have experience in a healthcare setting, such as a hospital, clinic, or diagnostic center, and a strong background in telecalling or patient coordination.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather patient feedback post-consultation or procedure.</li><li>Manage inbound calls and respond to patient queries regarding services, doctor availability, procedures, and clinic protocols.</li><li>Educate patients about available treatments, diagnostic services, specialties, and other offerings.</li><li>Update and maintain accurate records of patient, follow-ups, and call outcomes using clinic or hospital software.</li><li>Collaborate with doctors, nursing staff, and administrative teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and reports to patients via call, SMS, or email.</li><li>Handle patient concerns or complaints with empathy and escalate complex issues to the appropriate department.</li><li>Assist with basic administrative tasks related to patient handling, call logs, and documentation.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1 year of experience in telecalling, patient coordination, or customer service&mdash;preferably in a healthcare or medical setting (clinic, hospital, diagnostic center, etc.).</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a patient-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced medical environment.</li><li>Familiarity with electronic health record (EHR) systems, appointment scheduling tools, and medical terminology is a bonus.</li><li>Proficient in MS Office and basic computer operations.</li></ul>Additional Details:<ul><li>Experience Required: 2+ years in Healthcare Telecalling / Patient Support</li><li>Education: Bachelor&rsquo;s degree preferred (any discipline)</li><li>Shift Timings: 12 Hrs. Rotational or Day Shift (as per operational needs)</li><li>Joining: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,500.00 per monthApplication Question(s):<ul><li>Are you available for immediate joining?</li></ul>Experience:<ul><li>Healthcare/ Hospital: 1 year (Preferred)</li></ul>Work Location: In person

Patient Relationship Executive (Healthcare / Medical Services)

Genex Clinical Laboratories LLC

Job Title: Patient Relationship Executive Industry: Service / Customer SupportJob Summary: We are looking for a warm, empathetic, and service-driven Patient Relationship Executive to support and manage customer communication primarily over the phone. This role is crucial in ensuring a positive experience by facilitating appointment bookings, addressing inquiries, and maintaining clear, supportive communication throughout the customer journey. The ideal candidate will have a strong background in telecalling or customer service.Key Responsibilities:<ul><li>Make outbound calls to confirm appointments, conduct follow-ups, and gather feedback post-service.</li><li>Manage inbound calls and respond to queries regarding services, availability, procedures, and protocols.</li><li>Educate customers about available services, offerings, and solutions.</li><li>Update and maintain accurate records of interactions, follow-ups, and call outcomes using internal systems.</li><li>Collaborate with internal teams to ensure smooth scheduling and coordination.</li><li>Send appointment reminders, payment follow-ups, and updates via call, SMS, or email.</li><li>Handle concerns or complaints with empathy and escalate complex issues to the appropriate department.</li><li>Assist with basic administrative tasks related to customer handling, call logs, and documentation.</li></ul>Desired Candidate Profile:<ul><li>Minimum 1&ndash;2 years of experience in telecalling, customer service, or coordination roles.</li><li>Excellent verbal communication skills in English; knowledge of regional languages is a plus.</li><li>Strong interpersonal skills with a customer-centric and polite approach.</li><li>Ability to manage high call volumes, multitask, and stay organized in a fast-paced environment.</li><li>Familiarity with CRM or appointment scheduling tools is a plus.</li><li>Proficient in MS Office and basic computer operations.</li></ul>Additional Details:<ul><li>Experience Required: 1&ndash;2+ years in Telecalling / Customer Support</li><li>Education: Bachelor&rsquo;s degree preferred (any discipline)</li><li>Joining: Immediate joiners will be given preference</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Are you available for immediate joining?</li></ul>Work Location: In person

Ecolab

<div>
 What if you could grow your career while making the world a cleaner, safer and healthier place? Help prevent the spread of infection? And touch what is fundamental to saving lives? As a respected leader in healthcare, we foster collaboration to create innovative solutions that improve health outcomes and keep patients safe. We are a global leader making an impact and delighting our customers in more than 170 countries, in a workplace where our voices matter, our contributions are rewarded and our employees are inspired. Make an impact. Build the healthcare career you&rsquo;ve always wanted. Join our team and experience more.
 
 
 Join Ecolab&rsquo;s industry leading Healthcare team as an
 
 Account Executive.
 
 Our goal is to provide healthcare professionals with innovative infection prevention solutions that help increase efficiency, improve outcomes and help reduce the risk of Hospital Acquired Infections. You will interact with a variety of clinical settings including operating rooms, interventional radiology, ultrasound, cardiac catheterization labs and ambulatory surgical centers.
 
 
 
 What&rsquo;s In It For You
 
 
 
 <ul>
 <li>
 Enjoy a paid training program allowing you to learn from successful professionals
 </li>
 <li>
 Carve out a long term, advanced career path in sales and service, corporate accounts, or management
 </li>
 <li>
 Flexible, independent work environment where you will plan your own schedule
 </li>
 <li>
 Access to best in class resources, tools, and technology
 </li>
 <li>
 Grow your income as you drive sales
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 <ul>
 <li>
 Introduce new product offerings to existing customers and prospect / cold call / network to obtain new business
 </li>
 <li>
 Manage customer base and build relationships through professional demeanor and strong interpersonal skills
 </li>
 <li>
 Partner with customers to implement best practices to fight hospital-acquired infections
 </li>
 <li>
 Provide outstanding customer service, educate customers on ways to improve their patient outcomes and be relied upon as an Infection Prevention Specialist
 </li>
 <li>
 Apply mechanical aptitude to install/repair dispensing systems &amp; related equipment
 </li>
 <li>
 Demonstrate the use/application of our products in customer facilities
 </li>
 <li>
 Be the resource to help Environmental Services departments with their day to day challenges
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 </li>
 <li>
 Previous Business to Business (B2B) sales experience
 </li>
 <li>
 A valid driver's license with an acceptable motor vehicle record
 </li>
 <li>
 Flexibility for overnight travel as needed
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Proven previous experience as a high performing sales person (healthcare or medical sales preferred)
 </li>
 <li>
 Demonstrated relationship management &amp; consultative selling aptitude
 </li>
 <li>
 Customer service skills with the ability to problem solve and devise customer solutions
 </li>
 <li>
 Self-motivated with effective organizational/time management skills
 </li>
 <li>
 Ability to target accounts and achieve results through an action plan
 </li>
 <li>
 Proficiency in MS Office Suite and Outlook
 
 
 </li>
 </ul>
 
 About Ecolab Healthcare
 
 
 
 Discover the combined impact of cutting-edge technology, real-time information, personally delivered service and best-practice training. Ecolab Healthcare delivers infection prevention solutions to ensure healthy environments for patients and healthcare providers. We provide solutions from hand and skin hygiene to patient and operating room environmental hygiene, leading to improved outcomes, operating efficiencies and increased patient satisfaction.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Account Executive

METABOLIC

<div>About metabolic.health:
metabolic.health is a leading healthcare clinic that specializes in comprehensive diabetes care. Our mission is to improve the lives of people living with diabetes through innovative technology and compassionate care. We leverage the latest advancements in wearables, loT devices, machine learning, and artificial intelligence to empower our clinicians and provide personalized and data-driven coaching to our patients. 
Summary of the role:
The Program Coordinator is a patient-facing role responsible for driving new patient enrollments into selected programs, leading structured onboarding for newly enrolled patients, and managing ongoing patient retention through proactive engagement across the patient lifecycle.
We are seeking a results-driven sales professional with direct experience selling healthcare programs, medical services, or wellness solutions to patients. The ideal candidate brings a proven track record in face-to-face and consultative medical or healthcare sales, is target-driven, detail-oriented, and thrives in a fast-paced clinical environment. 
Key Responsibilities:<ul><li>
Program Sales and Enrollment</li></ul><ul><li>Convert qualified in-clinic prospects into enrolled patients for designated programs.</li><li>Conduct structured consultations to understand patient needs and clearly present the clinical and financial value of our programs.</li><li>Proactively engage and convert prospective patients through direct, consultative sales conversations via phone, WhatsApp, Meta Channels, and email with a clear focus on program enrolment and revenue generation, while maintaining sales SLAs.</li><li>Cross-sell and upsell relevant services to existing patients.</li><li>Meet or exceed monthly and quarterly enrollment and revenue targets.</li><li>Conduct onboarding as a milestone-based process and schedule the patient's next appointment or follow-up prior to the conclusion of the session.</li></ul><ul><li> 
Patient Retention and Engagement</li></ul><ul><li>Proactively engage patients throughout their care journey to maintain consistent attendance, adherence, and progress.</li><li>Contact patients in advance of upcoming appointments, refill dates, and program milestones via phone, WhatsApp, and email.</li><li>Identify and respond to at-risk patients in a timely manner, applying the appropriate retention measures.</li><li>Conduct structured re-engagement outreach for patients showing signs of disengagement.</li><li>Maintain accurate documentation of all retention activities and outcomes in the CRM.</li></ul><ul><li> 
Program Coordination:
</li></ul><ul><li>Schedule appointments and manage patient flow through EMR systems.</li><li>Verify insurance eligibility for services and coordinate with clinical teams for both in-person and remote visits (at-home blood tests, pharmacy deliveries, etc).</li><li>Facilitate efficient in-clinic patient flow by maintaining clear communication with both patients and clinical staff</li><li>Maintain accurate and timely documentation of patient interactions, program progress, and service delivery.</li></ul><ul><li> 
Patient Relationship Management:
</li></ul><ul><li>Build strong relationships with patients, serving as their primary point of contact.</li><li>Address inquiries and concerns promptly to ensure a positive patient experience and retention.</li></ul><ul><li> 
Product Knowledge and Promotion:
</li></ul><ul><li>Maintain up-to-date knowledge of company services and healthcare industry trends.</li><li>Confidently articulate the clinical benefits and return on investment of our programs to drive patient decision-making.</li></ul> 
Requirements 
Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree in healthcare administration, management, or a related field.</li><li>At least 2 years of direct sales experience in a healthcare, medical, or wellness environment in the UAE. Experience in a patient coordination role alone will not be considered.</li><li>Demonstrable track record of meeting or exceeding sales targets in a healthcare setting, with evidence of closed deals or enrolment conversions.</li><li>Strong communication, interpersonal, and problem-solving skills.</li><li>Experience with CRM, EMR, and insurance systems required.</li><li>Ability to work weekends and public holidays.</li><li>Professional, adaptable, and patient-focused approach.</li><li>Candidates with a background in B2C or consultative sales outside of healthcare will not be considered for this role.</li></ul></div>

Program Coordinator

POLESTAR ADVISORY SERVICES PROVIDER

Job DescriptionPolestar Advisory Services is a growing business setup consulting company looking for a dynamic and organized Receptionist cum Client Relationship Executive to join our team. This dual role is ideal for someone who enjoys being the first point of contact for clients while also building and maintaining strong customer relationships.You will manage front desk operations and proactively support client engagement, retention, and satisfaction.Website: www.polestaruae.comKey ResponsibilitiesReceptionist Duties:<ul><li>Greet and welcome visitors and clients professionally</li><li>Answer, screen, and forward incoming phone calls</li><li>Manage meeting room bookings and coordinate visitor schedules</li><li>Handle incoming and outgoing mail, couriers, and deliveries</li><li>Maintain a clean, organized reception area</li><li>Assist with basic administrative tasks (data entry, filing, scanning)</li></ul>Client Relationship Executive Duties:<ul><li>Act as the primary point of contact for existing and potential clients</li><li>Build strong relationships by understanding client needs and following up on inquiries</li><li>Prepare and send quotations, proposals, and service information to clients</li><li>Coordinate with internal teams to ensure timely delivery of services/products</li><li>Handle client feedback, complaints, and requests professionally and promptly</li><li>Maintain an updated CRM database of client interactions and sales leads</li><li>Assist in client retention activities (calls, emails, occasional visits if required)</li></ul>Requirements<ul><li>Proven experience as a Receptionist, Front Desk Officer, or Client Relationship Executive (minimum 1&ndash;2 years in UAE preferred)</li><li>Excellent verbal and written communication skills in English</li><li>Professional appearance and customer-focused attitude</li><li>Strong organizational and multitasking abilities</li><li>Proficiency in MS Office (Word, Excel, Outlook) and basic CRM tools</li><li>Ability to work independently and handle pressure during peak times</li><li>Bachelor&rsquo;s degree or diploma in Business Administration / Marketing is an advantage</li></ul>Benefits<ul><li>Competitive salary (3,000 &ndash; 3,500 AED/month, based on experience)</li><li>Employment visa and medical insurance as per UAE labor law</li><li>Annual leave as per company policy</li><li>Friendly and professional work environment</li></ul>How to ApplyInterested candidates can send their CV to support@polestaruae.com with the subject line: &ldquo;Application &ndash; Receptionist &amp; CRE&rdquo;Pay: AED3,000.00 - AED3,500.00 per monthWork Location: In person

Receptionist Cum Client Relationship Executive

Rals Healthcare

RALS HEALTHCARE is looking for a proactive and result-oriented Healthcare Marketing Assistant / Business Development Executive to support clinic growth through outdoor marketing, patient acquisition initiatives, digital campaigns, and strategic business partnerships across the UAE.The ideal candidate should have experience in healthcare marketing and a strong understanding of the UAE healthcare market, patient engagement strategies, and DHA medical advertising guidelines.Key Responsibilities<ul><li>Plan and execute outdoor marketing activities to increase clinic visibility and patient footfall.</li><li>Conduct field visits and coordinate promotional activities across companies, insurers, schools, hotels, residential communities, labor camps, and healthcare events.</li><li>Support patient acquisition campaigns through digital marketing, Google Ads, social media promotions, flyer distribution, and brand awareness activities.</li><li>Coordinate healthcare camps, wellness programs, and community engagement initiatives.</li><li>Develop and maintain B2B partnerships with corporate clients, insurance companies, and referral networks.</li><li>Ensure all marketing activities comply with DHA medical advertising regulations and healthcare communication standards.</li><li>Coordinate with vendors, designers, printers, and digital marketing agencies for campaign execution.</li><li>Track campaign performance, ROI, lead generation, and patient conversion metrics.</li><li>Conduct market research and competitor analysis to identify business opportunities and improve marketing effectiveness.</li><li>Prepare regular marketing activity reports and support clinic commercial and revenue objectives.</li><li>Assist management with branding, promotional planning, and business development initiatives.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Healthcare Management, or related field.</li><li>1&ndash;2 years of UAE experience in healthcare marketing, clinic marketing, or healthcare business development.</li><li>Good understanding of DHA medical advertising guidelines and UAE healthcare market.</li><li>Experience in outdoor marketing, digital marketing, social media management, and patient engagement campaigns.</li><li>Strong communication, interpersonal, and project coordination skills.</li><li>Ability to work independently and manage multiple marketing activities.</li><li>Knowledge of Google Ads, Meta/social media promotions, and campaign reporting is preferred.</li><li>Multilingual communication skills are an advantage (English, Hindi, Arabic, Malayalam preferred).</li><li>UAE driving license will be an added advantage.</li></ul>Work Location: In person

Marketing Assistant / Business Development Executive-Healthcare

BankByChoice

Job SummaryA B2B Customer Service Executive in the banking sector manages and supports corporate and business banking clients. The role involves handling client queries, coordinating banking services, resolving operational issues, and ensuring smooth relationship management for business accounts.The executive acts as a bridge between corporate customers and internal banking departments such as operations, trade finance, loans, treasury, and relationship management.Key ResponsibilitiesCorporate Client Support<ul><li>Handle inquiries from SME and corporate banking customers</li><li>Assist clients with account services, transactions, and banking products</li><li>Provide support for business loans, trade finance, and cash management services</li></ul>Relationship Coordination<ul><li>Support Relationship Managers in servicing business clients</li><li>Maintain strong relationships with corporate customers</li><li>Ensure high customer satisfaction and timely issue resolution</li></ul>Banking Operations Support<ul><li>Process service requests, account updates, and documentation</li><li>Coordinate with compliance and operations teams</li><li>Monitor transaction processing and service delivery</li></ul>Complaint Handling<ul><li>Resolve customer complaints professionally</li><li>Escalate critical issues to relevant departments</li><li>Follow up until closure</li></ul>Documentation &amp; Compliance<ul><li>Verify KYC and business documents</li><li>Ensure compliance with banking regulations and policies</li><li>Maintain accurate customer records in CRM and banking systems</li></ul>Pay: AED3,000.00 - AED5,000.00 per monthWork Location: In person

B2B Customer Service Executive – Banking

Explore 1345+ Patient relationship executive healthcare medical services in Dubai this June. Find roles across top companies and apply now to boost your career.

1345 patient relationship executive healthcare medical services jobs In Dubai

Patient Relationship Executive (Healthcare / Medical Services)

Patient Relationship Executive (Healthcare / Medical Services)

Account Executive

Program Coordinator

Receptionist Cum Client Relationship Executive

Marketing Assistant / Business Development Executive-Healthcare

B2B Customer Service Executive – Banking