certified pharmacy technician

patient service representative / certified phlebotomy technician Jobs in San Francisco United States

patient service representative certified phlebotomy technician

Sutter Health

<div><p>We are so glad you are interested in joining Sutter Health!</p><p></p><p><b>
Organization:</b></p>
CPMC-California Pacific Med Center Van Ness<p></p><p><b>
Position Overview:</b></p>
Collects blood specimens for a variety of laboratory tests using age-appropriate techniques. Interacts with patients of diverse ages, backgrounds, values, beliefs and behavior. Completes quality-related tasks such as documentation of work, maintaining a clean, stocked and safe work area, and monitoring pending work, as well as escalating priority work. Operates and/or uses basic pre-analytic lab equipment. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care.
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This position will also cover some billing and greeting responsibilities.<p></p><p><b>
Job Description</b>:</p><p><b>
EDUCATION:</b></p><ul><li><p>
HS Diploma: High School or General Education Diploma (GED)</p></li></ul><p><b><br>
CERTIFICATION &amp; LICENSURE:</b></p><ul><li><p>
CPTI-Certified Phlebotomy Technician I</p></li></ul><p><b><br>
SKILLS AND KNOWLEDGE:</b><br>
<br>
Knowledge and practice of standard principles, processes, procedures, and equipment related to.<br>
1) Collecting blood specimens<br>
2) Compassionately and effectively interacting with patients<br>
3) Handling biological specimens routinely submitted to the Laboratory for analysis.<br>
4) Ability to organize and prioritize job duties and assigned tasks for completion within expected timeframes<br>
5) Ability to accurately, precisely, and reliably perform job duties and assigned tasks.<br>
6) Ability to compassionately and effectively interact with patients of diverse ages, backgrounds, values, beliefs and behaviors<br>
<br>
Workflow Management Ability to appropriately respond to.<br>
1) Fluctuations in volume;<br>
2) Unexpected situations or problems such as equipment or information systems failure;<br>
3) Shift-to-shift hand-offs;<br>
4) STAT test orders;<br>
5) Specimen integrity issues<br>
6) Regular review of pending logs, priority assignments, etc.<br>
7) Ability to follow standard practices, processes, and procedures in sequence.<br>
8) Solid critical thinking in applying knowledge and decision-making.<br>
9) Effective verbal and written communication skills.<br>
10) Ability to work in a collaborative setting where the communication of current, factual, and relevant work information is required.<br>
11) Knowledge of and ability to recognize and appropriately escalate basic and common deviations, problems, unusual occurrences and unexpected outcomes.<br>
12) Knowledge of applicable local/state/federal regulations, codes, policies, and procedures aimed at ensuring the privacy and safety of patients.</p><p></p><p><b><br>
Job Shift:</b></p>
Days<p></p><p><b>
Schedule:</b></p>
Per Diem/Casual<p></p><p><b>
Shift Hours:</b></p>
8<p></p><p><b>
Days of the Week:</b></p>
Monday - Friday, Variable<p></p><p><b>
Weekend Requirements:</b></p>
Occasionally<p></p><p><b>
Benefits:</b></p>
No<p></p><p><b>
Unions:</b></p>
No<p></p><p><b>
Position Status:</b></p>
Non-Exempt<p></p><p><b>
Weekly Hours:</b></p>
0<p></p><p><b>
Employee Status:</b></p>
Per Diem/Casual<p></p><p>
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.</p><p></p>
Pay Range is $33.53 to $41.91 / hour<p></p><p><i>
The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate&rsquo;s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health&rsquo;s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.</i></p></div>

Patient Service Representative / Certified Phlebotomy Technician

Walgreens

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals.<br>
<br>
Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
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Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
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<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul><b>
Customer Experience</b><ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul><br>
<b>
Operations</b><ul><li>
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul><br>
<b>
Training &amp; Personal Development</b><ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul><br>
<b>
Basic Qualifications</b><br>
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul><br>
<b>
Preferred Qualifications</b><br>
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records.<br>
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An Equal Opportunity Employer, including disability/veterans.<br>
<br>
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits<br>
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<b>Salary Range:</b> $20.75 - $29 / Hourly</div>

Pharmacy Technician / Pharm Tech Apprenticeship

BayMark Health Services

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 Full Time - Medical Assistant
 <br/>
 <br/>
 BAART Programs is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients. The Medical Assistant is also responsible for taking vital signs, helping practitioners with treatment and collecting lab samples.
 <br/>
 <br/>
 To be successful as a Medical Assistant you must have excellent interpersonal skills and attention to detail. An ideal candidate also demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder.
 <br/>
 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Schedules intake appointments, records and verifies patients' information and prepares medical records on new and returning patients
  </li>
  <li>
   Check in patients, escort patients to and from waiting room, interviews patients and measures vital signs, records information into patients' electronic charts
  </li>
  <li>
   Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes and as needed
  </li>
  <li>
   Obtains blood specimens and collects nonblood specimens such as urine sputum, for laboratory testing
  </li>
  <li>
   Prepares treatment rooms for examination of patients and disinfects treatment rooms, equipment and supplies using germicides
  </li>
  <li>
   Acts as receptionist, performs secretarial duties and prepares and maintains reports and records
  </li>
  <li>
   Triage/manage questions, phone contacts, and fax messages
  </li>
  <li>
   File lab results into appropriate binders and distribute lab results to counselors
  </li>
  <li>
   Attend weekly staff meetings and in-service trainings
  </li>
  <li>
   Other duties as assigned
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   High School Diploma of GED
  </li>
  <li>
   Minimum age requirement of 18
  </li>
  <li>
   Medical Assistant must be certified or registered
  </li>
  <li>
   Phlebotomy is involved in the position and is a required skill.
  </li>
  <li>
   Possess CPR/BCLS certification
  </li>
  <li>
   Familiar with State Regulations, DEA regulations and TJC and / or CARF Accreditation
  </li>
  <li>
   Excellent written and verbal skills required; working knowledge of MS Office and patient management software
  </li>
  <li>
   Ability to establish a positive rapport with patients; demonstrate a non-judgmental and accepting attitude toward the Substance Use Disorder population.
  </li>
  <li>
   1-2 years&rsquo; prior healthcare experience in similar field and environment preferred
  </li>
  <li>
   Satisfactory drug screen and criminal background check.
   <br/>
   <br/>
  </li>
 </ul>
 Salary Range:
 <br/>
 <br/>
 Salary ranges from $21.54 to $22.54 an hour.
 <br/>
 <br/>
 The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty and training.
 <br/>
 <br/>
 BayMark offers excellent benefits:
 <br/>
 <br/>
 <ul>
  <li>
   401K match
  </li>
  <li>
   Medical, Dental, Vision Insurance
  </li>
  <li>
   Accident Injury, Hospital Indemnity and Critical Illness Plans
  </li>
  <li>
   Company paid Short &amp; Long Term Disability
  </li>
  <li>
   Company paid Basic Life Insurance
  </li>
  <li>
   Paid Time Off
  </li>
  <li>
   Bereavement Leave
  </li>
  <li>
   Flexible Sick Time
  </li>
  <li>
   Employee Referral Program
   <br/>
   <br/>
  </li>
 </ul>
 Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.
 <br/>
 <br/>
 Here is what you can expect from us:
 <br/>
 <br/>
 BAART Programs a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.
 <br/>
 <br/>
 BAART Programs is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran&rsquo;s status or any other classification protected by State/Federal laws.
</div>


Evening Medical Assistant (1:30-10:00)

University of California - San Francisco

<p></p><div><div><div><div><div>Under the general supervision of the practice supervisor, guided by the policies and procedures of the Transplant Service, the Department of Surgery, and the Ambulatory Services the HAIII is responsible for all functions associated with supporting the transplant clinical areas, including liver, kidney, and non-transplant surgery clinics. The incumbent projects a professional and courteous demeanor; the HA III is required to comply with the Medical Center House and Telephone Standards.<br>
<br>
In support of the abdominal transplant program, the incumbent will:
<br>
<ul><li>Schedule new and follow-up appointments,
</li><li>Demonstrate competence with medication refills, maintaining standing lab orders and other duties as assigned under the direction of the clinician,
</li><li>Demonstrate understanding of the prior authorization process for post-transplant medications and procedures and will ensure all authorizations are in place prior to all appointments.
</li><li>Perform routine duties in clinic, including vital signs, weight, and medication review,
</li><li>Work collaboratively with the clinical staff, including other MAs, LVNs, RNs, MDs, and APPs.</li></ul><br>
The final salary and offer components are subject to additional approvals based on UC policy.</div><p>
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.</p><p>
The salary range for this position is $32.86 - $41.01 (Hourly Rate).</p><p>
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html</p></div>
</div><div><p><b>Required Qualifications</b></p>
<div><ul><li>This position requires flexibility to orient and work at all UCSF Medical Center locations.</li><li>
Knowledge and abilities essential to the successful performance of the duties assigned to the position</li><li>
Medical Terminology</li><li>
Strong computer skills: Word, Excel, Outlook</li><li>
High School Diploma or GED equivalent</li><li>
Successful completion of an approved MA program</li><li>
1 or more years of relevant work experience in hospital/outpatient clinic or equivalent
</li></ul></div></div><div><p><b>Preferred Qualifications</b></p>
<div><ul><li>Experience performing medical assistant functions in a busy clinic setting.
</li><li>Phlebotomy technician/skills</li><li>
Bi-Lingual preferred. Prior experience in a medical office environment strongly preferred.</li><li>
Cadence and Optime training</li></ul></div>
</div><div><p><b>License/Certification</b></p>
<div><ul><li>Certification from an approved Medical Assistant program or equivalent combination of training and experience</li><li>
Current American Heart Association CPR Certification</li></ul></div>
</div><div><p><b>About UCSF</b></p>
<div>At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what&rsquo;s possible for the patients we serve &ndash; a promise we share with the professionals who make up our team.
<br>
<br>
Consistently ranked among the top 10 hospitals nationwide by U.S. News &amp; World Report &ndash; UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.</div>
</div><div><p><b>Pride Values</b></p>
<div>UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence &ndash; also known as our PRIDE values.
<br>
<br>
In addition to our PRIDE values, UCSF is committed to equity &ndash; both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu
<br>
<br>
Join us to find a rewarding career contributing to improving healthcare worldwide.</div>
</div><div><p><b>Equal Employment Opportunity</b></p>
<div>The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.</div>
</div><div><p><b>Organization</b></p>
<div>Health</div>
</div><div><p><b>Job Code and Payroll Title</b></p>
<div>009251 HOSP BLANK AST 3
</div></div><div><p><b>Job Category</b></p>
<div>Administrative Support, Allied Health</div>
</div><div><p><b>Bargaining Unit</b></p>
<div>American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX)
</div></div><div><p><b>Employee Class</b></p>
<div>Career</div>
</div><div><p><b>Percentage</b></p>
<div>100%</div>
</div><div><p><b>Location</b></p>
<div>San Francisco, CA
</div></div><div><p><b>Campus</b></p>
<div>Parnassus Heights (SF)
</div></div><div><p><b>Work Style</b></p>
<div>Fully On-Site</div>
</div><div><p><b>Shift</b></p>
<div>Days</div>
</div><div><p><b>Shift Length</b></p>
<div>8 Hours
</div></div><div><p><b>Additional Shift Details</b></p>
<div>Monday - Friday</div></div></div></div><div></div>

Medical Assistant 3

GoHealth Urgent Care

<div><p>You&rsquo;re more valuable than ever &ndash; And that&rsquo;s just how we&rsquo;ll make you feel.</p><p></p><ul><li><div><div><div><div><p>
At GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.</p><p></p><p>
The Training Coach &ndash; MA role partners with the learning and operations team to help create an effortless, personal, and connected onboarding and training experience. The Training Coach - MA is responsible for executing on the practical skills training phase of new hire training by following a formal and organized method of teaching new or existing team members the critical thinking skills and high-level competencies to feel comfortable and confident in doing their role. The Training Coach - MA uses a competency-based model to foster growth learning and enhance the socialization of the learner. The types of learners include newly hired team members, team members transferring to a center or department, and those team members who require additional support with new or existing learning experiences. The Training Coach &ndash; MA will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication.<br>
</p><p><b>Job Requirements</b></p><p></p><p>
Education</p><ul><li>
Graduate of a Medical Assistant Program preferred</li><li>
1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred</li><li>
CPOE must be obtained within 2 weeks of hire if Medical Assistant Certification is not obtained upon hire required</li><li>
High school diploma or equivalent required</li></ul><p></p><p>
Work Experience</p><ul><li>
Medical Assistant experience preferred for Graduate of a Medical Assistant Program or</li><li>
2+ years of experience within the last 3 years under a licensed healthcare supervisor in lieu of a Medical Assistant program preferred.</li><li>
Training or related experience <i>required</i></li><li>
Experience using Electronic Health Record (EHR)</li><li>
Urgent care experience <i>preferred.</i></li></ul><p>
Licenses/Certifications</p><p></p><p>
One of the following certifications is required at time of hire:</p><ul><li>
ARMA- American Registry of Medical Assistants</li><li>
CCMA- Certified Clinical Medical Assistant (verified through NHA, National Healthcareer Association)</li><li>
CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)</li><li>
RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists or AAH, American Allied Health)</li><li>
NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)</li><li>
NRCMA &ndash; Nationally Registered Certified Medical Assistant (verified through the National Association for Health Professionals)</li></ul><p></p><p><i>
Or the following certifications are excepted at the time of hire:</i></p><ul><li>
Graduate of an Accredited School of Nursing or LPN or RN</li><li>
EMT &ndash; Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)</li><li>
CNA - Certified Nursing Assistant</li><li>
Basic Life Support (BLS) required at time of hire</li><li>
Computerize Provider Order Entry (CPOE) certification for order entry is required within two weeks of start date and must be kept active in lieu of MA certification within the first 15 months of hire.</li></ul><p></p><p>
*MA in WA: must hold: 1) Certified MA (AAMA, NCCT, CMA, RMA) and WA certificate. (* Requires application with WA as &quot;Certified MA&quot;), OR 2) Registered MA (* Requires application with WA as &quot;Registered MA)</p><ul><li>MA in CA: must hold: 1) Graduate of MA school needed + Certified OR, 2) MA must receive additional internal training either by graduating from MA school or receive training under Physician, NP, PA, etc.</li></ul><p>
Additional Knowledge, Skills and Abilities Required</p><ul><li>
Proficient use and understanding of medical terminology</li><li>
Clinical skills in Point of Care Testing, vitals intake, clinical laboratory procedures</li><li>
Proficiency in Microsoft Office programs (i.e., Word, Excel, PowerPoint, Outlook, etc.)</li><li>
Excellent verbal and written communication skills</li><li>
Excellent presentation skills</li><li>
Excellent organizational skills</li></ul><p></p><p><b>
Core Competencies:
</b></p><ul><li><b>Collaboration: </b>Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.</li><li><b>
Innovation: </b>Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.</li><li><b>
Diversity and Inclusion:</b> Foster&rsquo;s diversity and inclusion, to be able to better understand team members, our customers, and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect, and connection where the richness of ideas, backgrounds and perspectives are harnessed.</li><li><b>
Courage &amp; Integrity: </b>Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners, and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness, and respect.</li><li><b>
Accountability:</b><b> </b>Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships, and the healthcare needs of our communities.</li></ul><p></p><p><b>
(Prioritized) Functional Competencies</b>: to be selected and prioritized by the hiring manager for each position.</p><p>
1. FLEXIBILITY - Open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with ambiguity.</p><p>
2. INTERPERSONAL &ndash; Develops and maintains excellent working relationships within HR and other business departments.</p><p>
3. ORAL COMMUNICATION - Expresses information (ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (technical, sensitive, controversial, etc.); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.</p><p>
4. PROBLEM SOLVING &ndash; Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.</p><p>
5. SELF-MANAGEMENT &ndash; Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.</p><p>
6. TECHNICAL COMPETENCE &ndash; Uses or gains knowledge that is necessary to perform the major functions that are described above</p><p>
7. WRITING &ndash; Recognizes and uses correct English grammar, punctuation, and spelling; communicates information in a succinct and organized manner; produces written information that is appropriate for the intended audience.</p><p>
8. CUSTOMER SERVICE &ndash; Demonstrates a results-oriented focus for delivering appropriate services in an accurate, complete, and timely fashion.</p><p>
9. TEAMWORK/COLLABORATION &ndash; Demonstrates skills and abilities in collaborative efforts with experience in team/project-oriented activities.</p><p>
10. RELATIONSHIP MANAGEMENT &ndash; Maintains good communication and a positive relationship with employees at all levels of the organization to promote employee satisfaction. Projects excellent customer relations in all interactions.</p><p>
11.ORGANIZATION - Advanced organizational skills with the ability to handle multiple assignments</p><p></p><p>
Additional Knowledge, Skills, and Abilities <i>Preferred</i></p><p>
None.</p><p></p><p><b>
Essential Functions</b></p><p></p><p>
The Training Coach - MA focuses on assessment and validation of team member&rsquo;s skills and competencies. Duties include:
</p><p></p><ul><li>Teach and evaluate team members&rsquo; technical skill competencies using pre-approved methods and procedures.</li><li>
Conduct orientation to the center, department and/or organization to cover predetermined learning items.</li><li>
Teach and train team members to bring them up to predetermined levels of competency for the specific job.</li><li>
Hosts Learning Coach Workshop, as needed.</li><li>
Acts a backup to the Training Specialists and completes classroom-based training; complete Airtable compliance documentation.</li><li>
Meets the required minimum 40 hours to a maximum of 80 hours of dedicated time invested with up to 6 assigned team members to ensure a level of knowledge and skills is acceptable within the company&rsquo;s learning standards required.</li><li>
Ensure a flexible schedule to capture new hires with challenging schedules i.e., Per Diems, Temporary, etc.&hellip;</li><li>
Provide in-center coaching to new team members on all assigned areas of the core competencies.</li><li>
Offer hands-on market specific training needs, from new hire training, check-ins, market process updates/changes, clinical refresher needs, registration process refresh/updates, and annual competencies.</li><li>
Ensure accountability of team members&rsquo; competence validation.</li><li>
Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.</li><li>
Meets with the Training Specialist regularly to support market operation training needs related to the team members&rsquo; learning journey including, but not limited to, new hire training, market learning process updates/changes, other market training needs.</li><li>
Assists in maintaining Airtable compliance by completing and uploading Core Competency Checklist and submitting the Competency Evaluation via digital Airtable form.</li><li>
Maintain team member evaluation feedback being at the fully meets or higher level each year.</li><li>
Collaborate with Training Specialists and Learning team leaders for ongoing quality improvements for the training program.</li><li>
30, 60, 90-day check-ins for training needs to include, but not limited to, checklist to round and check comfort level
</li><li>Track and manage the assigned completion of Core Competency Checklist items and submit e-form when completed for new team members.</li><li>
Provide timely feedback on assigned team member performance and escalate any issues if required.</li><li>
Operates in a mobile capacity; travel to sites where majority of new hires home locations are near, as assigned.
</li><li>Works operationally when no training is needed i.e., new hire training, workshops, BLS, fit testing, etc.
</li><li>Provide support, partnership, and training to other market Training Coaches nationally, as needed.</li><li>
Attends mandatory operations/learning meetings on behalf of Training Specialist in their absence.</li><li>
Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.</li><li>
Process co-pays and schedule patient appointments for assigned center.</li><li>
Coordinate provider referrals to assigned Specialist.</li><li>
Answer patient questions regarding their care and keep them informed of their status.</li><li>
Inform technical staff of patient flow.</li><li>
Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; etc.</li><li>
Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to provider as needed.</li><li>
Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.</li><li>
Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.</li><li>
Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.</li><li>
Responsible for maintenance of medical records and scanning charts to patient files.</li><li>
Answer phone calls, collect and sort daily incoming and outgoing postal correspondence.</li><li>
Ensure reception area is well maintained.</li><li>
Conduct courtesy call-backs for patient follow-up.</li><li>
Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.</li><li>
Other patient care responsibilities as defined in the Medical Assistant Guideline document<b>.</b></li><li>
Ability to work a flexible schedule that includes evenings and weekends.</li></ul><p></p><p>
#INDCO</p><p></p><p>
All other duties as assigned.</p><p><i>
Note: this job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.
</i></p></div></div></div></div></li></ul><p></p><p>Set up email alerts as new job postings become available that meet your interest!</p><p></p><p>
All qualified persons are granted an equal opportunity for employment without regard to race, color, religion, sex, sexual orientation and gender identity or expression, age, national origin, citizenship status, disability, genetic information, medical condition, family care leave status, pregnancy or pregnancy-related condition, otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.</p><p></p><p>
For applicants in California, please review our California Consumer Privacy Statement here. https://www.gohealthuc.com/privacy-policy</p></div>

Medical Assistant Training Coach - San Francisco

US Department of Veterans Affairs

Health Technician (Ophthalmology)

SF Perio & Implants

<p>Position Name: Hygiene Coordinator Check-in Front Desk Employee</p><p>Status: Non Exempt</p><p>Reports to: Office Manager</p><p>Job Summary: Coordinate, integrate and represent all facets of patient services. Greet exiting patients and make them feel taken care of and relaxed. Answer the telephone, schedule appointments, communicate with patients regarding scheduling options, maintain patient records and coordinate patient flow. Manage and control the daily, weekly, and monthly hygiene schedule in order to meet the practice production and collection goals. Compile data and operate office equipment to maintain business records and reports.</p><p>Qualifications</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</p><p>Education and Experience<br/>High school diploma or equivalent.</p><p>Job Type: Full-time</p><p>Pay: $25.00 - $27.00 per hour</p><p>Benefits:</p><ul><li>401(k)</li><li>Flexible spending account</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul><p>Education:</p><ul><li>High school or equivalent (Preferred)</li></ul><p>Experience:</p><ul><li>Dental office: 1 year (Preferred)</li><li>Customer service: 1 year (Required)</li><li>Computer skills: 1 year (Required)</li></ul><p>Work Location: In person</p>

Dental Hygiene Coordinator

Explore 277+ Patient service representative certified phlebotomy technician in San Francisco United States this March. Find roles across top companies and apply now to boost your career.