patient service representative

Microsoft

<div>Overview 
<div><div>
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As AI agents become part of how the world works, that empowerment increasingly depends on trust. These agents are only as efficient and reliable as the tools made available to them. As organizations connect agents to a fast-growing ecosystem of MCP (Model Context Protocol) servers, plugins, skills, connectors, and custom integrations, the ability to onboard, discover, and govern those tools becomes essential to enterprise trust. Today this is a fragmented and fast-emerging space. We're looking for a leader who can bring coherence to this tool's governance story.</div><div>
</div><div>
We are looking for a Senior Product Manager to own the tool governance experience in Agent 365, the product that lets customers inventory, register tools, discover unsanctioned ones, and apply consistent policy and controls across them. You will turn a fast-emerging space into a coherent governance value and ship these capabilities that make agent tooling safe for regulated and sovereign customers.</div><div>
</div><div>
This is a high-ownership, high-ambiguity role at the center of how enterprises adopt agents with confidence. You'll partner across engineering, design, security, and compliance to define the strategy, shape the roadmap, and deliver experiences that set the standard for trustworthy agent tooling.</div><div>
</div><div>
Microsoft's culture is grounded in a growth mindset, and we bring our all each day to build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div> 

Responsibilities 
<ul><li>Own the strategy and roadmap for tool onboarding and governance, including registry experience for plugins, skills, connectors, and customer-supplied tool packages.</li><li>Engage with customers to understand governance and compliance requirements and translate them into clear, prioritized product investments.</li><li>Define granular governance controls for agent tools</li><li>Deliver discovery and observability for unsanctioned/Shadow AI tools, giving customers visibility into tools operating outside sanctioned channels, along with usage and activity insights.</li><li>Build governance capabilities for regulated and sovereign environments, including support for government cloud and runtime audit evidence for legal, security, and compliance stakeholders.</li><li>Partner closely with the different product teams within Microsoft to have coherent tool governance and security solutions with a seamless and engaging experience.</li></ul> 

Qualifications 
Required Qualifications:<ul><li>
Bachelor's Degree AND 5+ years experience in product/service/program management or software development 
<ul><li>OR equivalent experience.</li></ul></li></ul> 
Other Requirements:<div>
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:</div><div><ul><li>
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
</li></ul></div>Preferred Qualifications:<ul><li>
Bachelor's Degree AND 8+ years experience in product/service/program management or software development OR equivalent experience.</li><li><div>
Product management experience on developer platforms, extensibility ecosystems, governance experiences, or compliance capabilities.</div></li><li>
Familiarity with the AI tooling ecosystem (agent extensibility, plugins, and connectors) or adjacent platform-governance domains.</li><li>
Experience delivering discovery, observability, or policy-enforcement features for enterprise customers.</li><li>
Familiarity with regulated and sovereign requirements such as government cloud, audit, and compliance evidence.</li><li>
Collaboration skills and clear written and verbal communication</li></ul> 
 
 
Product Management IC4 - The typical base pay range for this role across the U.S. is USD $119,800 - $234,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $160,200 - $261,000 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Senior Product Manager, Agent 365 Tools

<div>Overview<div> 
Microsoft Research is working to transform the future of artificial intelligence by bridging the gap between cutting-edge general AI and the specialized, real-world applications that drive meaningful impact. To pursue this mission, we&rsquo;re building world-class AI infrastructure that not only powers our models on large GPU clusters, but also accelerates our research lifecycle through agentic development.</div><div>
Our team has a global scope, powering the work of every Microsoft Research lab around the world. We&rsquo;re looking for a Principal Software Engineer to help our research teams go from &ldquo;what if&rdquo; to &ldquo;what&rsquo;s next&rdquo; faster and more elegantly than ever before.</div><div>
You will play a leading role in developing our infrastructure, platform, and systems&rsquo; architecture, strategy, and roadmap. You will wear multiple hats and work on engineering, research, and everything in between. Your contributions will span the full stack of design and development of supercomputer GPU clusters, workload optimization, researcher tools, agentic workflows, and many other exciting topics at the cutting edge of AI.<div>
If you're passionate about pushing the boundaries of AI and want to be part of a team that&rsquo;s shaping the future of intelligent systems, we invite you to explore opportunities with us.</div><div>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div> 
Responsibilities<div><ul><li> 
Design, test and maintain large scale research platforms that drive our compute clusters, optimizing uptime and performance across diverse hardware.</li></ul></div><div><ul><li>
Develop end to end systems, libraries, and tools that accelerate the pace of research (including agentic development).</li></ul></div><div><ul><li>
Gather data and insights to develop the AI Infrastructure (compute and engineering systems) roadmap, identifying long-term investments and emerging technologies that will supercharge our systems.</li></ul></div><div><ul><li>
Provide vision, expertise, mentorship, and technical leadership to other team members.</li></ul></div><div><ul><li>
Collaborate closely cross-discipline with service engineers, product managers, and research and science teams to build better solutions together.</li></ul></div><div><ul><li>
Embody our culture and values</li></ul></div> 
Qualifications 
<div><h4 class="jobSectionHeader">
Required Qualifications:</h4></div><div><ul><li>
Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python<ul><li>
OR equivalent experience.</li></ul></li></ul></div><div> 
</div><div><div><h4 class="jobSectionHeader">
Preferred Qualifications:</h4></div><div><ul><li>
Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python<ul><li>
OR Bachelor's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python</li><li>
OR equivalent experience.</li></ul></li><li>
Experience with distributed computing.</li><li>
Demonstrated experience designing/delivering platforms from concept to production.</li><li>
Experience building infrastructure for large-scale machine learning or generative AI workloads (including expertise in one or more of: Kubernetes, Docker, Volcano, SLURM, or similar).</li><li>
Experience building agentic workflows to automate AI developer inner and outer-loops.</li><li>
Experience in leading technical projects and supporting architectural decisions with data.</li><li>
Proven ability to profile, benchmark, and optimize large performance-critical systems.</li><li>
Track record of contributing to high-performance computing or large-scale AI infrastructure projects.</li><li>
Experience with GPU programming (CUDA, NCCL) and frameworks such as PyTorch.</li><li>
Deep expertise in networking (InfiniBand, NVLink), storage systems, or distributed training parallelisms.</li></ul></div>
#Research #MSRR</div> 
 
 
Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $142,800 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Principal Software Engineer

<div>Overview 
At Microsoft, our Cloud Operations + Innovation (CO+I) organization powers the infrastructure behind the world&rsquo;s fastest-growing AI and cloud platforms. The Datacenter Integration (DCI) Procurement team plays a critical role in enabling predictable delivery of capacity across a rapidly expanding global datacenter portfolio. 
We are seeking an execution-oriented leader to serve as DCI Contract Manager, responsible for developing, negotiating, and executing procurement contracts that support global data center infrastructure (DCI) equipment and services. This role partners with suppliers, lessors, sourcing teams, engineering, cost, legal, and regional delivery teams to translate commercial requirements into clear, executable agreements that protect Microsoft while enabling speed to capacity. 
Key responsibilities include drafting and negotiating equipment and lessor contracts, ensuring appropriate commercial terms and risk protections, managing contract execution through signature and purchase order readiness, and resolving contractual issues that could impact delivery. The Contract Manager drives contract quality and cycle-time performance, maintains strong controls and documentation, and proactively identifies opportunities to standardize and simplify contracting. 
Success in this role requires strong commercial judgment, contract negotiation and writing skills, attention to detail, stakeholder management, and the ability to operate with urgency in a complex, high-growth infrastructure environment. 
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 
This role is located either in one or all hub locations - Atlanta, GA, Redmond, WA, Houston, TX , Dallas, TX, Richmond, VA, Phoenix, AZ. Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location. This role is eligible for hybrid or remote work. 
#COICareers | #EPCCareers | #DCDCareers 
Responsibilities 
<ul><li>
Contract Development &amp; Execution: Lead drafting, negotiation, and execution of procurement contracts, amendments, SOWs, and commercial agreements for DCI equipment, suppliers, and lessors. Own the contracting lifecycle from sourcing award through signature and PO readiness.</li><li>
Commercial &amp; Risk Management: Ensure agreements accurately reflect negotiated scope, pricing, delivery commitments, payment terms, warranties, remedies, and commercial protections. Identify and resolve contractual risks while ensuring compliance with procurement policies and controls.</li><li>
Supplier &amp; Lessor Engagement: Serve as the primary contracting interface with suppliers and lessors, driving timely resolution of commercial issues, changes, disputes, and contractual commitments.</li><li>
Cross-Functional Partnership: Partner with Sourcing, Engineering, Cost, Legal, Finance, Planning, and regional delivery teams to align contracts to business requirements and quickly resolve issues that could impact equipment or capacity delivery.</li><li>
Contract Performance &amp; Governance: Manage contract pipeline, cycle time, quality, approvals, and documentation. Drive performance against contracting SLAs and reduce iterations, rework, and execution bottlenecks.</li><li>
Process Improvement: Standardize templates, playbooks, and contracting processes while leveraging data, automation, and AI to improve speed, consistency, and quality.</li><li>
Capacity Delivery: Prioritize contracts based on business criticality and proactively escalate risks that could delay equipment orders, supplier mobilization, or data center capacity.</li></ul> 

Qualifications 
Required Qualifications
Master's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 3+ years experience in data science/analytics, finance, project management, supply chain, and/or operation OR Bachelor's Degree in Engineering, Supply Chain, Data Analytics, Business, Finance or related field AND 4+ years experience in data science/analytics, finance, project management, supply chain, and/or operations OR equivalent experience. 
<ul><li>
Bachelor&rsquo;s degree in Business, Supply Chain, Procurement, Finance, Engineering, Law, or a related field, or equivalent practical experience.</li><li>
3+ years of experience in procurement, sourcing, commercial management, contract management, or a related discipline.</li><li>
Demonstrated experience drafting, negotiating, and executing complex commercial or procurement contracts with suppliers, lessors, contractors, or service providers.</li><li>
Experience managing commercial terms, pricing, scope, delivery commitments, warranties, payment terms, change management, and contractual risk.</li><li>
Demonstrated ability to manage contracts from sourcing/award through execution and purchase order readiness.</li><li>
Experience working cross-functionally with Legal, Finance, Engineering, Procurement/Sourcing, and business stakeholders to resolve commercial and contractual issues.</li><li>
Strong negotiation, written communication, analytical, and stakeholder-management skills, with the ability to manage multiple high-priority contracts in a fast-paced environment.</li></ul> 
Other Requirements<div>
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
</div><div>Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check every two years thereafter.</div> 
Preferred Qualifications<ul><li>
Experience in data centers, construction, infrastructure, energy, telecom, manufacturing, or other capital-intensive industries.</li><li>
Experience managing procurement or contracting across multiple projects, metros, or a regional portfolio.</li><li>
Knowledge of equipment procurement, construction/lease contracting, supplier management, and commercial risk management.</li><li>
Experience using procurement data, KPIs, and contract performance metrics to identify risks and drive execution.</li></ul>
#COICareers | #EPCCareers | #DCDCareers 
 
 
Sourcing and Category Management IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay
Sourcing and Category Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Procurement Contract Manager - Metro

<div>Overview 
Monetization Strategy &amp; Licensing (MSL) sits at the center of Microsoft's commercial strategy. MSL is looking to hire a Director, Partnerships &amp; Channel Programs. The organization brings together the teams that shape how Microsoft prices, packages, and monetizes commercial products, alongside the programs, partner motions, and operational frameworks that bring those models to market. 
MSL's charter is to modernize the commercial engine for an AI- and cloud-led market. The organization connects economic strategy, go-to-market design, field and partner adoption, licensing programs, and regulatory considerations so that Microsoft can create durable customer value while operating with commercial clarity and discipline. 
The Director, Partnerships &amp; Channel Programs leads the partner engagement, launch readiness, commercial-program policy, and regulatory work required to bring Microsoft's modern commerce strategy to market. The role spans partner communications, readiness for major Cloud Solution Provider launches, program and offer design, and regulatory matters affecting Microsoft's global partner ecosystem. 
This role operates at the intersection of commercial policy, external engagement, partner experience, digital commerce, and market execution. This candidate will lead an experienced team of business planners and translate complex business, policy, and regulatory changes into credible market narratives, partner-ready launches, durable programs, and disciplined execution. The role offers significant opportunity to work with senior leaders and influential external stakeholders. 
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 
Responsibilities 
Partner and Industry Engagement
Lead engagement with partners on significant commerce changes and Microsoft&rsquo;s broader modernization roadmap. Develop clear communications, anticipate partner and market perspectives, and establish feedback channels that inform strategy and execution. Build relationships with industry analysts and other key external audiences in collaboration with communications and business leaders.
Partner Launch and Readiness
Prepare partners for major launches across Microsoft&rsquo;s cloud partner ecosystem, including updates to partner economics, Azure promotions, and other commercial initiatives. Translate complex decisions into clear value propositions and practical action plans. Coordinate communications, training, feedback, and issue resolution throughout launch and adoption.
Cloud Partner Programs and Policies
Shape the future of specialized partner offers and the end-to-end processes used to design and operationalize them. Prioritize improvements to partner commerce capabilities by balancing customer and partner needs, business impact, regulatory requirements, engineering capacity, and operational feasibility. Establish clear policies and governance that improve partner program simplicity, integrity, and speed.
Regulatory Strategy
Partner with Microsoft's legal and regulatory teams to develop engagement strategies for industry organizations and regulators focused on cloud and partner-market practices. Identify and address sources of regulatory friction, frame clear commercial options for senior decision-makers, and translate regulatory outcomes into practical program, policy, and partner-readiness requirements.
Integrated Partnerships and Channel Execution
Connect external engagement, partner readiness, program policy, and regulatory strategy into a single portfolio and operating rhythm. Ensure that market narratives, launch plans, commerce priorities, program updates, and regulatory commitments reinforce one another. Surface dependencies and partner impacts early, maintain clear accountability across stakeholders, and move complex priorities from decision through successful market execution.
Leadership Responsibilities<ul><li>
Model, Coach and Care. Lead with manager capabilities to recruit, develop, and retain exceptional talent in line with Microsoft leadership and manager principles.</li><li>
Represent the organization's work with senior leaders and build alignment around clear choices, trade-offs, and execution priorities.</li><li>
Partner across product, engineering, finance, field, marketing, operations, Legal, and partner teams to develop strategies that can be implemented at scale.</li><li>
Build an inclusive, high-performing team culture with clear accountability, analytical standards, and active attention to talent development and succession.</li></ul> 
Other<ul><li>
Embody our Culture and Values</li></ul> 

Qualifications 
Required/minimum qualifications<ul><li>
Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 6+ years partner strategy, channel programs, commercial policy, external engagement, business planning, go-to-market, or a related experience.</li><li><ul><li>
 OR equivalent experience.</li></ul></li></ul> 
Additional or preferred qualifications<ul><li>
Bachelor's Degree in Engineering/Computer Science, Economics, Business, or related field AND 12+ years partner strategy, channel programs, commercial policy, external engagement, business planning, go-to-market, or a related experience.</li><li><ul><li>
OR Master's Degree in Business Administration (MBA), or related field AND 8+ years partner strategy, channel programs, commercial policy, external engagement, business planning, go-to-market, or a related experience.</li><li>
 OR equivalent experience.</li></ul></li><li>
3+ years people management and/or informal/indirect team leadership experience.</li><li>
Experience with indirect and partner-led business models, including distributors, resellers, marketplaces, cloud service providers, or similar ecosystems.</li><li>
Experience launching complex commercial programs, policies, pricing changes, promotions, or digital-commerce capabilities across a large partner ecosystem.</li><li>
Experience developing external narratives and engaging partners, industry analysts, communications stakeholders, or other influential audiences on consequential business changes.</li><li>
Experience working with legal, regulatory, compliance, or public-policy teams to manage external engagements and translate outcomes into practical business actions.</li></ul> 
 
 
Business Planning M5 - The typical base pay range for this role across the U.S. is USD $130,900 - $251,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $165,600 - $272,300 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: 
https://careers.microsoft.com/us/en/us-corporate-pay 
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. 
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process.</div>

Director, Partnerships & Channel Programs

Explore 4+ Patient service representative in Redmond this September. Find roles across top companies and apply now to boost your career.

4 patient service representative jobs In Redmond

Senior Product Manager, Agent 365 Tools

Principal Software Engineer

Procurement Contract Manager - Metro

Director, Partnerships & Channel Programs