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patient services representative

Tidelands Health

<div>Employee Type:
Regular
Work Shift:
Day - 8 hour shift (United States of America)
Join Team Tidelands and help people live better lives through better health! 
Patient Services Representative III 
Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. 
 
A Brief Overview 
The purpose of this position is to register all patients needing services and handles all first call resolution for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance the patient experience. Patient Services Representative III is responsible for scheduling complex, and specialized procedures across multiple EMR modules/platforms (i.e., Surgery, Interventional Radiology, Recurring Services, etc.) and coordinating multiple resources for patient services. Will also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. Fully competent at performing the common tasks and responsibilities under general supervision, this is the full level of proficiency that all employees are expected to achieve.
 
 
What you will do<ul><li>
Engage patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitors to promote positive patient experiences. Assist patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines.</li>
<li>Obtains and accurately enters required information for registration into the electronic health system. Follow prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information.</li>
<li>Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation.</li>
<li>Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record.</li>
<li>Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff.</li>
<li>Contact patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancel and reschedule appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests.</li>
<li>Organizes, expedites and follows-up on any paperwork related to patient care.</li></ul> 

Education Qualifications<ul><li>
High School Diploma or equivalent Required
</li><li>Associate's Degree with Medical Terminology course completion Preferred
</li></ul> 
Experience Qualifications<ul><li>
At least three (3) years of related customer facing healthcare experience with at least one (1) year scheduling or preregistering patients (On the job performance and demonstration of mastery of duties will be considered) Required
</li></ul> 
Skills and Abilities<ul><li>
Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations required
</li><li>Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients&rsquo; families/visitors and clinical staff required
</li><li>Ability to perform with a high degree of accuracy and with meticulous attention to detail required
</li>Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems required 
<li>
</li></ul> 
 
Physical Demand 
Light Physical Demand 
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.</div>

Patient Services Representative

Patient Services Representative III

<div>Employee Type:
Regular
Work Shift:
Day - 8 hour shift (United States of America)
Join Team Tidelands and help people live better lives through better health! 
Medical Assistant (Certified) II 
Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. 
 
A Brief Overview 
The Medical Assistant, Certified functions as an integral member of the interdisciplinary healthcare team in providing direct patient care. The Medical Assistant, Certified performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly. This job will also entail moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. 
 
What you will do<ul><li>
Accompanying patients to exam rooms, preparing patients for exams.</li>
<li>Performing and documenting vital signs.</li>
<li>Assisting with procedures.</li>
<li>Preparing and administering medications with physician&rsquo;s authorization,</li>
<li>Performing EKGs.</li>
<li>Using CPR skills when required.</li>
<li>Drawing blood.</li>
<li>providing patient education with regards to office policies, medication, and management of disease, home treatments, and special diets.</li>
<li>Responsible for stocking exam rooms, cleaning rooms, cleaning instruments, disposing of biohazard waste according to OSHA standards, and performing accurate, legal, and ethical documentation at all times.</li>
<li>Adhering to all HIPAA guidelines/regulations.</li></ul> 

Education Qualifications<ul><li>
High School Diploma or equivalent Required
</li></ul> 
Experience Qualifications<ul><li>
Two (2) years of related customer facing experience, preferably in healthcare. Required
</li></ul> 
Skills and Abilities<ul><li>
Computer knowledge, required.
</li><li>Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients&rsquo; families/visitors and clinical staff, including all levels of providers.
</li><li>Ability to perform with a high degree of accuracy and attention to detail.
</li><li>Must be able to work independently with limited supervision.
</li><li>Phlebotomy skills and experience, preferred.
</li></ul> 
Licenses and Certifications<ul><li>
Certified Clinical Medical Assistant - National Healthcareer Association Required or</li>
<li>Medical Assistant - American Medical Technologist Required or</li>
<li>National Certified Medical Assistant - National Center for Competency Testing Required or</li>
<li>Certified Medical Assistant - American Association of Medical Assistants Required
</li><li>Basic Life Support Certified - American Heart Association is required within 30 days of hire. Recertification every two year Required
</li></ul> 
Physical Demand 
Light Physical Demand 
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. 
Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.</div>

Medical Assistant (Certified) II

Medical Assistant

FirstChoice Hiring

<div>4855 Hwy 501, Myrtle Beach, SC 29579<h1 class="jobSectionHeader"> 
Customer Service Representative - 
 HIRING NOW!</h1>
<h2 class="jobSectionHeader">Full-Time Position!
 
$34,000 - $37,000 Annually Plus Benefits!</h2><h3 class="jobSectionHeader">
Experience is a Plus!</h3> 
Sparks Toyota in Myrtle Beach is hiring for a full-time Customer Service Representative. 
 
Please upload your resume. Completing the online assessment will grant you priority approval! 
We offer:<ul><li> 
$34,000 - $37,000 annually!</li><li>
Health and Dental Insurance</li><li>
401(k) Plan</li></ul> 
Responsibilities &ndash; Customer Service Representative: 
<ul><li>
Provide excellent customer service</li><li>
Receive payments for Service and Parts Department invoices</li><li>
Balance end of day cashier reports</li><li>
Sort and scan repair orders</li></ul> 
Qualifications/Requirements - Customer Service Representative: 
<ul><li>
Experience is a plus</li><li>
Ability to work in a fast-paced environment and under pressure while still maintaining accuracy</li><li>
Must be diligent and punctual</li><li>
Data entry skills with attention to detail</li><li>
Must be authorized to work in the U.S. without sponsorship and be a current resident.</li><li>
Must pass pre-employment testing to include background checks, MVR, and drug screen.</li></ul> 
We are an Equal Opportunity Employer.
 
All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.</div>

Customer Service Representative

Grand Strand Medical Center

<div><h5 class="jobSectionHeader">Introduction</h5>
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Patient Care Tech today with Grand Strand Medical Center.<h3 class="jobSectionHeader">
This position is for full time days with rotating weekends, 7A to 7P.</h3><h5 class="jobSectionHeader">
Benefits</h5>
Grand Strand Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>
Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>
Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>
Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>
Consumer discounts through Abenity and Consumer Discounts 
</li><li>
Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>
Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>
Colleague recognition program 
</li><li>
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul> 
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
Come join our team as a Patient Care Tech. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Patient Care Technician you will be a crucial member of our collaborative nursing care team, delivering hands-on care and helping create a safe, welcoming environment for patients. Your support brings comfort, dignity, and connection to those who need it most &ndash; and helps make our mission to improve lives a reality for patients every day.
Your responsibilities will include:
<ul><li>Assisting with patient preparation, mobility, transfers, and comfort to support smooth procedures and recovery</li><li>
Providing non-medicated care like dressing changes, skin protection, and use of supportive devices</li><li>
Keeping patient areas, operating rooms, and common spaces clean, organized, and stocked to maintain safety and efficiency</li><li>
Managing supplies, equipment, and environmental logs to keep the team ready and protect patients through infection control</li><li>
Communicating kindly with patients, families, and the care team while promoting safety and quality efforts</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
Basic Cardiac Life Support must be obtained within 30 days of employment start date</li></ul>
Grand Strand Medical Center has provided quality healthcare services since 1978, giving patient's access to highly-trained physicians and advanced technology. With more than 40 years of pioneering healthcare, our 300+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients - including the only cardiac surgery program, neurosurgery program, pediatric intensive care unit, Level I trauma center with two free-standing emergency departments, advanced wound care center, breast cancer center and Carolina Forest Imaging Center. We are recognized, for the chest pain, knee and hip replacement, sepsis and stroke by the Joint Commission.
At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Patient Care Tech opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Patient Care Tech

<div><h5 class="jobSectionHeader">Introduction</h5>
Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below:Patient Care TechGrand Strand Medical Center.<h4 class="jobSectionHeader">
This is for full time nights with rotating weekends, 7PM to 7AM.</h4><h5 class="jobSectionHeader">
Benefits</h5>
Grand Strand Medical Center offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:<ul><li>
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.</li><li>
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.</li><li>
Free counseling services and resources for emotional, physical and financial wellbeing 
</li><li>401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) 
</li><li>Employee Stock Purchase Plan with 10% off HCA Healthcare stock 
</li><li>Family support through fertility and family building benefits with Progyny and adoption assistance. 
</li><li>Referral services for child, elder and pet care, home and auto repair, event planning and more 
</li><li>Consumer discounts through Abenity and Consumer Discounts 
</li><li>Retirement readiness, rollover assistance services and preferred banking partnerships 
</li><li>Education assistance (tuition, student loan, certification support, dependent scholarships) 
</li><li>Colleague recognition program 
</li><li>Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) 
</li><li>Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.</li></ul>
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location. 
We are seeking a Patient Care Tech for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!<h5 class="jobSectionHeader">
Job Summary and Qualifications</h5>
As a Patient Care Technician you will be a crucial member of our collaborative nursing care team, delivering hands-on care and helping create a safe, welcoming environment for patients. Your support brings comfort, dignity, and connection to those who need it most &ndash; and helps make our mission to improve lives a reality for patients every day.
Your responsibilities will include:
<ul><li>Assisting with patient preparation, mobility, transfers, and comfort to support smooth procedures and recovery</li><li>
Providing non-medicated care like dressing changes, skin protection, and use of supportive devices</li><li>
Keeping patient areas, operating rooms, and common spaces clean, organized, and stocked to maintain safety and efficiency</li><li>
Managing supplies, equipment, and environmental logs to keep the team ready and protect patients through infection control</li><li>
Communicating kindly with patients, families, and the care team while promoting safety and quality efforts</li></ul><h6 class="jobSectionHeader">
What qualifications you will need:</h6><ul><li>
Basic Cardiac Life Support, or BCLS Instructor must be obtained within 30 days of employment start date</li></ul>
Grand Strand Medical Center has provided quality healthcare services since 1978, giving patient's access to highly-trained physicians and advanced technology. With more than 40 years of pioneering healthcare, our 300+ bed hospital is one of the region's leading acute care facilities. We offer a range of services for our patients - including the only cardiac surgery program, neurosurgery program, pediatric intensive care unit, Level I trauma center with two free-standing emergency departments, advanced wound care center, breast cancer center and Carolina Forest Imaging Center. We are recognized, for the chest pain, knee and hip replacement, sepsis and stroke by the Joint Commission.
At Grand Strand Health, you'll find that caring extends to our patients, our people and our South Carolina community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. 
&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr. 
HCA Healthcare Co-Founder 
If you find this opportunity compelling, we encourage you to apply for our Patient Care Tech opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing - apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Explore 54+ Patient services representative in Myrtle Beach this April. Find roles across top companies and apply now to boost your career.

54 patient services representative jobs In Myrtle Beach

Patient Services Representative

Patient Services Representative III

Medical Assistant (Certified) II

Medical Assistant

Customer Service Representative

Patient Care Tech

Patient Care Tech