pro experience manager

The Home Depot

<div><p><b>Position Purpose:
</b></p><p>Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers.<br>
<br>
<b>Key Responsibilities:</b></p><ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul><p></p><p><b>
Direct Manager/Direct Reports:</b></p><ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul><p></p><p><b>
Travel Requirements:</b></p><ul><li>
No travel required</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul><p></p><p><b>
Working Conditions:
</b></p><ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul><p></p><p><b>
Minimum Education:
</b></p><ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul><p></p><p><b>
Preferred Education:
</b></p><ul><li>No additional education</li></ul><p></p><p><b>
Minimum Years of Work Experience:</b></p><ul><li>
2 + years of previous related work experience</li></ul><p></p><p><b>
Preferred Years of Work Experience:
</b></p><ul><li>No additional years of experience</li></ul><p></p><p><b>
Minimum Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Preferred Leadership Experience:
</b></p><ul><li>1+ year of previous leadership Experience</li></ul><p></p><p><b>
Certifications:</b></p><ul><li>
None</li></ul><p></p><p><b>
Competencies:
</b></p><ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div><p></p>

Pro Experience Manager

Microsoft

<div><b>Overview</b><p><br>
The <b>Small, Medium, Enterprise and Channel (SME&amp;C) </b>organization plays a critical role in delivering the power of the Microsoft Cloud and the promise of AI to customers worldwide. Representing over 80% of the global workforce and contributing more than 40% of global gross domestic product (GDP), SME&amp;C is a fast‑growing, digital‑scale engine for Microsoft.</p><p></p><p><br>
We are building a <b>customer‑obsessed, partner‑aligned, digital‑first sales engine that delivers adaptive, intelligent, and scalable solutions, </b>meeting customers and partners where they are.</p><p></p><p><br>
As<b> </b>the <b>Executive Business Administrator</b>, you will provide strategic calendar management and time planning support for manager(s). Align calendar based on knowledge of manager's preferences and operating styles. Continue to build and leverage network across organizations to enable their team and leader's work. Begin to provide leadership within the discipline and participates in the Business Support community. Facilitate team experience activities. Collaborate with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Own the coordination, logistics, and direction for events. Lead by example and serves as a role model to Business Support colleagues by maintaining a positive attitude, demonstrating executive presence, influencing others, and encouraging self reflection during situations that require agility. Balance multiple projects end to end with varying deadlines, while maintaining executional and operational excellence within the business and across business groups as applicable. Participate in discretionary budget tracking and reporting. Understand and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Maintain and manage up-to-date space-management processes and team spaces. Manage travel arrangements for manager(s) and/or group.</p><p></p><p><b><br>
Why Join Us?</b></p><p></p><p><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond</p><b><br>
Responsibilities</b><div><p><br>
Calendar Management and Meeting Logistics</p><ul><li><div>
Provides strategic calendar management and time planning support for manager(s) (e.g., Corporate Vice President [CVP]). Aligns calendar based on knowledge of manager's preferences and operating styles (e.g., personal needs, allocation to business priorities). Ensures preparation of meeting setting and participant attendance, involving team members in tactical logistic support as appropriate (e.g., booking rooms, troubleshooting audio-video [AV] and technical issues). Gathers, prepares, and provides meeting materials (e.g., agendas, briefings, pre-reads). Uses judgment and knowledge of business context to identify and provide delegates for meeting conflicts as needed, makes decisions around prioritization and keeps manager informed. Collaborates with peers (e.g., Chiefs of Staff [CoS], Business Managers, Human Resources) to enable decision making processes.</div></li><li><div>
Engages with leader and stakeholders/business partners (e.g., Communications Team, Chiefs of Staff, Business Managers, Human Resources [HR]) to cascade information as needed. May attend meetings and/or ensure follow-up as needed. Manages ambiguous situations.</div></li></ul></div><div><div>
Cross-Functional Collaboration and Communication</div><div><div><ul><li>
Continues to build and leverage network across organizations to enable their team and leader's work. Serves as a liaison between executives and teams. Gathers information from partners across organizations (e.g., business managers, finance partners, peers) to prepare key stakeholders to distribute information to their teams. Communicates with external partners/audiences and third parties. Represents their leader(s) and Microsoft.</li></ul></div></div></div><div><div>
Discipline Growth and Development</div><div><div><ul><li>
Begins to provide leadership within the discipline and participates in the Business Support community. Actively seeks to mentors less experienced Business Support colleagues. Onboards and trains new Business Support staff. Contributes to their organization's culture by participating across the team and division. Engages in career development and trainings. Identifies and aligns growth opportunities for self and team. Develops and shares industry-leading practices and insights. May participate in interviews for Business Support roles. Supports team building.</li></ul></div></div></div><div><div>
Event Coordination and Logistics</div><div><div><ul><li>
Owns the coordination, logistics, and direction for events. Delegates as necessary. Proactively drives actions needed to ensure event outcomes (e.g., developing workback schedule, checkpoints leading up to an event). Acts as a point of contact for events (e.g., changes). Resolves preparatory setbacks and escalates to Business Support staff as needed. Collaborates and coordinates with stakeholders to set up events, as needed, and manages supplier and business relationships end to end. Engages in post event close out (e.g., tracking event results/attendance. Distributing post-meeting materials) in partnership with team members. Identifies learnings and suggests industry-leading practices for future events. Supports development of workback schedule, promotion, and necessary checkpoints.</li></ul></div></div></div><div><div>
Leadership</div><div><ul><li>
Leads by example and serves as a role model to Business Support colleagues by maintaining a professional attitude, demonstrating executive presence, influencing others, and encouraging self reflection during situations that require agility.</li></ul></div></div><div><div>
Project Ownership</div><div><div><ul><li>
Balances multiple projects end to end with varying deadlines, while maintaining executional and operational excellence within the business and across business groups as applicable. Takes accountability for project outcomes and drives stakeholder accountability through consistent communication. Identifies impacts and risks across the organization and communicates these to partners and key stakeholders. Streamlines processes, provides process improvements, and adjusts as needed. May delegate project tasks to Business Support team members and drives accountability of others. Leads efforts to determine measurable success of projects at their conclusion.</li></ul></div></div></div><div><div>
Resource Management (Hardware/Supply Management, Purchase/Expense Management Financial Management)</div><div><div><ul><li>
Participates in discretionary budget tracking (e.g., morale, hardware, supplies) and reporting (may include software licenses. Partners with Finance to own expense management including documentation (e.g., purchase orders [POs], receipts, tax award spreadsheets, statements of work, reclassifications), expense tracking, and policy compliance. Identifies and resolves expense and supply related issues (e.g., missing purchase orders, account imbalances) by communicating with leaders and Finance as applicable. May serve as interim approver for finance approvals.</li><li>
Contributes to and oversees planning, tracking, maintenance, and adjustment of equipment and inventory. May perform vendor and supplier management, including ensuring they are set up for financial processing. May contribute to complex budget management in partnership with peers (e.g., Finance, Controller, Business Managers, Chiefs of Staff) by reviewing, forecasting, and providing recommendations to ensure efficiency/quality.</li></ul></div></div></div><div><div>
Rhythm of Business (ROB)</div><div><div><ul><li>
Understands and helps to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence.</li><li>
Creates, builds, and adjusts plans within areas of responsibility in partnership with Business Manager and/or Chiefs of Staff. Executes meeting cadence around the ROB of the leader. Uses discretion to determine a distribution plan for confidential internal and external communications and brings awareness to patterns. Supports continual implementation and flexibility of the ROB by partnering with peers (e.g., Chiefs of Staff) and gathering feedback.</li></ul></div></div></div><div><div>
Space Management and Planning This responsibility is dependent on location.</div><div><div><ul><li>
Maintains and manages up-to-date space-management processes and team spaces (e.g., office locations/desk assignments, private conference rooms, seasonally transitional spaces, remote/location status). Coordinates large-scale space requests (e.g., annual office restacks, space build outs), liaising between admins and space planner and advocating for appropriate space for their team. Collaborates with others to design and plan room layouts, including furniture, technology, and equipment needs/assembly. Maintains detailed space utilization data to recommend changes in space assignments and identify future space requirements. Escalates and shares with team members. Resolves escalations and postmortem issues.</li></ul></div></div></div><div><div>
Team Management Support (Headcount Management, Recruitment, Onboarding/Offboarding)</div><div><div><ul><li>
Facilitates team experience activities. Collaborates with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process. Provides additional support for intern and university recruitment for the broader organization (e.g., planning, placement). Lands onboarding activities (e.g., ordering new-hire equipment, setting up workstations, distribution lists, security groups) and provides support to new employees, vendors, and interns as an essential contact for questions and company information.</li><li>
Connects new hires with the right stakeholders. Provides additional support for executive onboarding. Lands and manages headcount management activities in collaboration with Business Manager(s) and/or Chiefs of Staff including transfers/departures, reporting, offboarding, and transactions within headcount management tools. Identifies areas of improvements and updates for relevant headcount management systems. Works in partnership with Finance and team members to provide up-to-date headcount figures.</li></ul></div></div></div><div><div>
Travel Management</div><div><div><ul><li>
Manages travel arrangements (e.g., accommodations, transportation, security, group codes) for manager(s) and/or group. Creates detailed itineraries/agendas for daily activities by building agenda and setting and managing travel expectations to maximize trip productivity. Executes on logistics of agenda (e.g., building agenda and expectations, briefing leader, sharing information with countries). Acts as a stand-by resource to address issues/escalations during business travel. Facilitates communication across stakeholders ahead of travel. Ensures required documents (e.g., immunization records, visas) are obtained for international travel. Guides less experienced colleagues, leveraging full knowledge of Microsoft travel policies. May accompany leaders on business trips (e.g., Inspire, Ready) to provide onsite support. Manages and ensures compliance with relevant US Travel Tax Tool.</li></ul><p>
Other</p><ul><li>
Embody our Culture and Values</li></ul></div></div></div><br>
<b>
Qualifications</b><p><b><br>
Required/minimum qualifications</b></p><ul><li>
5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.</li></ul><p></p><div><p><b><br>
Additional or preferred qualifications</b></p><ul><li>
Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology) OR equivalent experience.</li><li>
2+ years experience serving as mentor to others.</li><li>
3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).</li></ul></div><br>
<br>
<br>
<p>Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.
</p><p></p><p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br>
https://careers.microsoft.com/us/en/us-corporate-pay</p><p><br>
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

Executive Business Administrator

Bell Partners Inc.

<div><div><p><b><i>Join Bell Partners and be a difference maker.</i></b></p><p></p><p>
At Bell Partners, our mission is to be the apartment company of choice by creating value and honoring commitments to our residents, partners, and associates. We proudly serve our community of 85,000+ homes across 13 states and the District of Columbia. As stewards entrusted to contribute with care and appreciation, our 2,000 associates succeed in a dynamic space where everyone impacts. We take pride in producing outstanding results and fostering a work environment that allows everyone to contribute to their fullest potential. We rise above industry standards when every associate embraces their unique role and seizes the opportunity to make an impact.
</p></div><p></p>The Maintenance Manager manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and grounds keeping for the beauty, safety, security, and wellbeing of the community.<p></p><p>
The Maintenance Manager manages, directs, supervises and performs maintenance services for the community and supervises the Maintenance staff. This position is responsible for interior and exterior maintenance, repairs, and grounds keeping for the beauty, safety, security, and wellbeing of the community.</p><p></p><div><p><b>
What we can offer you:</b></p><p></p><ul><li>
Opportunities for career growth</li><li>
BI-weekly on-call stipend</li><li>
Cell phone allowance</li><li>
Total rewards benefits package</li><li>
Family health insurance, 401(k) match, Vacation, Personal Days, and Sick time</li><li>
Customized training programs</li><li>
Associate referral bonus plan</li><li>
Diverse, equitable, and inclusive work environment</li><li>
A culture that empowers you to make a difference</li></ul><p></p><p><b>
What you&rsquo;ll do to make a difference:</b></p><p></p><ul><li>
Recruit, hire, train and supervise all maintenance associates and conduct regular performance appraisals. Provide feedback to associates with the assistance of the Community Manager</li><li>
Ensure that the community and its grounds are in good repair and provide a safe and attractive environment for residents</li><li>
Inspect the community and grounds regularly, identify any areas in need of repair</li><li>
Maintain grounds, coordinate lawn service and other outdoor grounds service from approved vendors as needed</li><li>
Must set up and maintain the Community Compliance Manual for the community according to specifications</li><li>
Respond to all repair requests and maintenance concerns from residents and staff</li><li>
Prepare apartments for new residents</li><li>
Ensure proper removal and disposal of trash</li><li>
Ensure that all maintenance items are kept in a safe area to prevent injuries to residents, associates, and visitors</li><li>
Maintain availability to residents, management, staff, on a regular predictable basis</li><li>
Attend required meetings and training programs</li><li>
Must follow all safety/OSHA Requirements</li><li>
Regular attendance and punctuality</li><li>
Additional duties as assigned</li></ul><p></p><p><b>
What you bring to our team:</b></p><p></p><ul><li>
High School degree or equivalent is required</li><li>
2-5 years previous maintenance experience preferably in a multi-family housing environment</li><li>
Personnel Supervisory experience preferred</li><li>
HVAC, EPA and/or CPO certifications may be required in many communities, based on staffing levels</li><li>
Understanding and ability to repair HVAC, plumbing, electrical, basic carpentry and mechanical systems</li><li>
Proficiency in computer skills such as Ops Technology, e-mail</li><li>
Available to work days and evenings, weekdays, and weekends</li><li>
Must demonstrate support of Bell Core Values</li><li>
Must demonstrate ability to provide exceptional customer service</li><li>
Must demonstrate ability to successfully work on a team</li><li>
Must be able to clearly communicate both orally and in writing</li></ul></div><p></p><p><b>
Physical requirements of the job:</b></p><ul><li>
Walking, bending, reaching, climbing, and lifting to 80 lbs.</li><li>
Ability to work with mechanical and electrical equipment, as well as hazardous materials</li><li>
Must be comfortable with heights and moving heavy objects</li></ul><p>
#LI-KS1</p><p></p><p><b>
Compensation Range</b></p><p></p>
Hourly: $33.00 - $36.00<p></p><p>
Incentive compensation opportunities are available and are performance based.</p><p></p><p><b>
About Bell Partners</b></p><p>
Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference.</p><p></p><p><b>
Join Bell to be a difference maker. Apply today!</b></p><p></p><p><i>
Bell Partners reserves the right to amend this job description at any time. We are an Equal Opportunity Employer.</i></p></div>

Maintenance Manager - Milehouse

<div><b>Overview</b><div><p><br>
Excel is one of the most widely used and impactful software programs in the world, powering solutions for businesses and individuals across every industry. We are seeking a <b>Principal Applied Science Manager</b> to join the <b>Excel Core team</b>&mdash;an opportunity to shape the future of productivity and influence hundreds of millions of users globally. Your mission: bring cutting-edge Artificial Intelligence (AI) technologies, patterns, and model capabilities into production, delivering intelligent experiences directly in the Excel grid.</p><p>
As a <b>Principal Applied Science Manager</b>, you will work at the intersection of research and engineering&mdash;leading an Applied Science team, writing production-quality code, collaborating with researchers and engineers, and fostering a culture of rapid experimentation that ships. You&rsquo;ll help define the next generation of AI-powered features in Excel, blending scientific rigor with engineering excellence to create experiences that delight users and transform workflows.</p><p>
Opportunities in Excel:</p><ul><li>
AI-Powered Intelligence in the Grid: Design and deliver Copilot‑powered contextual experiences that improve customer workflows through inline, intelligent assistance. Build scalable systems that anticipate user needs and surface relevant guidance to help users complete their tasks efficiently.</li><li>
Develop innovating new functions using Copilot to mix the power of AI with the versatility and richness of the Excel Calculation engine.</li><li>
Core Platform Innovation: Excel core functionality and fundamentals, including the Calculation Engine, Collaboration Experiences, Performance and Accessibility.</li><li>
Data Visualization &amp; Business Intelligence: Reinvent how users interact with data through PivotTables, Charting, and new Copilot-driven insights.</li><li>
Cloud-Scale Architecture: Re-architect the service-backed infrastructure that powers collaboration, Copilot, and core cloud capabilities by optimizing file storage and service protocols.</li><li>
Strategic Enterprise Partnerships: Work closely with high-impact customers to refine and extend Excel&rsquo;s platform with a focus on the core fundamentals&mdash;calculation, collaboration, reliability, and performance.</li></ul><p>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</p></div><b><br>
Responsibilities</b><br>
<div><ul><li>
Defining, leading, and helping to conduct research projects that simultaneously advance the state-of-the-art and directly benefit Microsoft&rsquo;s core productivity products.</li><li>
Drive complex orchestration of Copilot workflows and agent pipelines, blending prompt engineering, tool invocation, and context grounding for productivity scenarios.</li><li>
Contribute to the end-to-end development, deployment, and continuous improvement of advanced multimodal machine learning (ML)/ large language model (LLM) systems&mdash;including dataset curation, labeling strategy, model architecture, scalable training, and rigorous evaluation (offline and online).</li><li>
Stay current with research and industry trends, identifying opportunities to integrate emerging technologies and methods into the Excel Core ecosystem across the entire spectrum of AI adoption.</li><li>
Effectively communicating with product leaders (and often Microsoft researchers (MSR)) throughout the planning and execution of applied research projects, which often involves learning and teaching complex concepts.</li><li>
Collaborate with engineering and product teams to define success metrics, design and execute experiments (e.g., A/B testing), monitor user signals, and iterate on deployed features.</li><li>
Embody our culture and values.</li></ul></div><br>
<b>
Qualifications</b><p><b><br>
Required Qualifications:</b></p><div><ul><li>
Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 6+ years related experience (e.g., statistics, predictive analytics, research)<ul><li>
OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 4+ years related experience (e.g., statistics, predictive analytics, research)</li><li>
OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research).</li><li>
OR equivalent experience.</li></ul></li><li>
1+ year(s) of people management experience.</li></ul><p><b>
Other Requirements:</b></p><p>
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:</p><ul><li><b>
Microsoft Cloud Background Check: </b>This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><p><b>
Preferred Qualifications:</b></p><div><ul><li>
Experience orchestrating LLM-based agent pipelines - prompt engineering, tool invocation, context grounding and evaluation - for productivity scenarios, alongside other advanced ML techniques.</li><li>
Advanced degree (Master or PhD) in Computer Science, Math, Statistics, or related areas with industry experience or research publication in LLMs, ML, or Natural language processing (NLP).</li><li>
Proven expertise and background in designing and implementing AI models that serve millions of users in scaled production environments or agent-based workflows for real-world productivity applications.</li><li>
Demonstrated success moving applied research into shipped product features, with clear ownership of the end-to-end ML lifecycle&mdash;data collection, cleaning, modeling, evaluation, prompt engineering and continuous improvement.</li><li>
Experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python.</li><li>
Deep understanding of transformer-based architectures and hands-on experience with model optimization techniques (quantization, pruning, distillation, adapter tuning).</li><li>
Customer-obsessed mentality and passion for translating research breakthroughs into meaningful product impact.</li><li>
Experience in designing and debugging complex services.</li><li>
Ability to communicate and collaborate with multiple teams.</li></ul><p></p><div><br>
#appliedsciences
<br>
#appliedscientist
<br>
#excelcore</div></div></div><br>
<br>
<br>
<p>Applied Sciences M5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.
</p><p></p><p>Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:<br>
https://careers.microsoft.com/us/en/us-corporate-pay</p><p><br>
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><p></p><p><br>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process<b>.</b></p></div>

Principal Applied Science Manager - Excel Core

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
Amazon Leo is Amazon&rsquo;s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.<br>
<br>
Leo-Lens is pioneering agentic AI for satellite network diagnostics to report, troubleshoot and mitigate issues across our satellite and E2E network stack, automate workflows for ecommerce and mission operations and other product /developer use cases. We're seeking a Senior Software Development Manager to lead engineering teams building the next generation of AI-powered diagnostic capabilities.<br>
<br>
Key job responsibilities<br>
Lead engineering teams responsible for agent development, data integration, and platform services.<br>
Technical design and architecture of agentic AI solutions and applications to Leo<br>
Own end-to-end delivery of complex, multi-team initiatives including infrastructure migrations and platform improvements.<br>
Build and scale engineering teams through effective hiring, onboarding, and talent development.<br>
Drive prioritization across workstreams, balancing stability with feature development.<br>
Partner with product, security, and operations teams to deliver customer-facing AI features.<br>
Establish mechanisms for cross-team coordination, integration testing, and engineering excellence.<br>
Own relationships with internal stakeholders and ensure alignment on technical roadmap.</p><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>10+ years of engineering experience</li><li>7+ years of engineering team management experience</li><li>10+ years of planning, designing, developing and delivering consumer software experience</li><li>Experience partnering with product or program management teams</li><li>Experience managing multiple concurrent programs, projects and development teams in an Agile environment</li><li>Strong background in AI platform and infrastructure</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Experience partnering with product and program management teams</li><li>Experience designing and developing large scale, high-traffic applications</li><li>Experience with AI/ML technologies</li><li>Experience leading the design, automation, deployment, and support of large-scale infrastructure</li><li>Track record of delivering large-scale, high-traffic applications</li><li>Experience with security reviews and compliance requirements</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<p><br>
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.</p><br>
USA, WA, Redmond - 220,100.00 - 297,700.00 USD annually</div><p></p>

Senior SW Manager, Leo AI foundations, Payload SW

AAON

<div><p><b>Job Description:
</b></p>Summary: We are looking for a detail-oriented quality auditor to oversee our quality control processes. You will be reviewing products for customer compliance, assessing production procedures, and evaluating process adherence in the manufacturing space. You may also need to train employees on quality standards and processes.
<br>
To ensure success as a quality auditor, you should possess in-depth knowledge of manufacturing practices and an ability to communicate well with both written and spoken words. An outstanding quality auditor will be someone who can assess the quality of our products, can organize their schedule well, and effectively pass on information to a variety of groups in a timely manner.
<p></p><p><b>Responsibilities:
</b></p><ul><li>Executing quality control audit plans.
</li><li>Evaluating product at different stages and testing the composition, appearance, and functionality of completed products.
</li><li>Training employees on quality standards and procedures.
</li><li>Ensuring that products comply with customer specifications.
</li><li>Documenting defects and recommendations for improvement.
</li><li>Preparing and presenting quality audit reports to the Quality Manager.
</li></ul><p></p><p><b>Qualifications:
</b></p><ul><li>High school diploma or GED.
</li><li>Completion of post-secondary industry-related coursework preferred.
</li><li>Certification by the American Society for Quality (ASQ) is preferred.
</li><li>Three years of applicable industry experience.
</li><li>Proficiency in quality management software a plus.
</li><li>Exceptional attention to detail.
</li><li>Advanced organizational skills.
</li><li>Excellent leadership and communication skills.
</li></ul><p></p><p><b>Essential Mental Functions </b>:
</p><ul><li>Communicates effectively in written and spoken form.
</li><li>Possesses excellent interpersonal relationship skills.
</li><li>Exhibits good decision making and analytical problem solving abilities.
</li><li>Demonstrates strong multi-tasking capabilities and organizational skills.
</li><li>Works effectively in a team environment.
</li><li>Works effectively in a fast-paced high-pressure environment.
</li></ul><p></p><p><b>Essential Physical Functions </b>:
</p><ul><li>Lift up to 50lbs.
</li><li>Sit or stand for up to 95 percent of work hours.
</li><li>Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.
</li></ul><p></p><p><b>Disclaimer </b>:
</p><p>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
</p><p></p><p><b>Benefits and Compensation Summary:
</b></p><p>We take care of our people. We offer competitive compensation and robust benefits to all full-time team members, including:
</p><ul><li><p>Tuition reimbursement
</p></li><li><p>Paid time-off
</p></li><li><p>Paid holidays
</p></li><li><p>Healthcare insurance &amp; Health Savings Accounts
</p></li><li><p>Profit sharing or Annual Incentive Plan Bonus
</p></li><li><p>Premium 401(k) plan
</p></li></ul><p></p><p><b>Pay Range:
</b></p>$25.29 - $37.94</div>

Quality Auditor

Eastside Research Associates

<div><div><div><p>ERA Health Research is a fast-growing clinical research company that is seeking a Clinical Research Assistant I who will play a critical role in supporting the operational and administrative aspects of clinical trials. This position is responsible for ensuring compliance with research protocols, assisting with patient enrollment, and maintaining accurate data entry while collaborating with internal teams and external partners. This is an onsite position, requiring hands-on involvement in clinical research activities.<br>
</p><p></p><br>
<p><b>KEY RESPONSIBILITIES
</b></p><ul><li>Provide operational and administrative support for the day-to-day execution of clinical trials.
</li><li>Ensure adherence to established Standard Operating Procedures (SOPs), Good Clinical Practice (GCP) guidelines, and other applicable regulatory requirements.
</li><li>Obtain informed consent from patients for clinical research studies.
</li><li>Create and maintain patient files and charts for clinical studies.
</li><li>Accurately enter patient enrollment and medical history data into electronic data capture (EDC) systems.
</li><li>Address and resolve queries within the EDC system in a timely manner.
</li><li>Conduct vital sign measurements, nasal swabs, and blood processing as needed for proper study enrollment.
</li><li>Organize, coordinate, and process lab supplies to support clinical trial operations.
</li><li>Establish and maintain relationships with external partners and vendors.
</li>Evaluate study performance by gathering, analyzing, and interpreting key data and metrics.<br>
<li>
</li></ul><p></p><br>
<p><b>EDUCATION &amp; EXPERIENCE
</b></p><p><b>REQUIRED
</b></p><ul><li>Bachelor&rsquo;s degree in a relevant health discipline or equivalent experience.
</li><li>Strong attention to detail in data entry and patient record management.
</li><li>Knowledge of clinical research protocols and regulatory guidelines (SOPs, GCP).
</li><li>Proficiency in EDC systems for tracking patient enrollment and medical history.
</li><li>Ability to perform basic clinical procedures such as vital signs, nasal swabs, and blood processing.
</li><li>Excellent organizational and multitasking skills for handling multiple research-related tasks.
</li><li>Effective communication skills for collaborating with internal teams and external partners.
</li></ul><p><b>PREFERRED
</b></p><ul><li>1 year of experience in clinical research or healthcare administration
</li><li>Familiarity with informed consent processes and patient engagement strategies.
</li><li>Understanding of laboratory supply coordination and management.
</li>Competency in collecting and analyzing study performance metrics.<br>
<li>
</li></ul><p></p><br>
<p><b>OTHER DUTIES
</b></p><p>In addition to the specific responsibilities outlined above, this role may perform other tasks or projects as assigned by a supervisor or manager. These additional duties will fall within the scope of the role and contribute to the overall success of the team.<br>
</p><p></p><br>
<p><b>PAY &amp; BENEFITS
</b></p><p>$24.00/hourly - $28.00/hourly
</p><p>Pay is based upon candidate experience and qualifications, as well as market and business considerations.<br>
</p><p></p><br>
<p>ERA Health Research provides eligible employees with an opportunity to enroll in a comprehensive benefits package which includes:
</p><ul><li>Medical, dental, and vision insurance
</li><li>Flexible Spending Account (FSA) and Health Savings Account (HSA) options
</li><li>401k Retirement Savings Plan
</li><li>Paid time off (PTO) starting at 10 days per year and 1 hour of sick leave for every 40 hours worked.
</li>2 Floating Holidays per year<br>
<li>
</li></ul><p></p><br>
<p><b>EEO STATEMENT
</b></p><p>ERA Health Research provides equal employment opportunities to all without regard to race, color, religion, sex (including sexual orientation or gender identity), national origin, age, disability, genetic information, or other protected status. Applicants and employees with disabilities may be entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is an adjustment to our standard application and/or interview and/or employment process which will ensure an equal employment opportunity without imposing undue hardship on ERA Health Research. Please inform our team if you are requesting accommodation to complete any forms or otherwise participate in the application process or perform the essential functions of this role.</p></div></div></div>

Clinical Research Assistant I

Explore 59+ Pro experience manager in Redmond this March. Find roles across top companies and apply now to boost your career.