product manager

Logical Media Group

<div>
 Logical is seeking an experienced, visionary SEO Senior Strategist to guide the evolution of our SEO offering and position our clients for success in a rapidly changing digital landscape. This is not a conventional SEO strategist role &mdash; we're looking for someone who is equal parts practitioner and futurist.
 <br/>
 <br/>
 You'll partner closely with cross-functional leaders across Insight, Creative, and Automation to build an SEO product that integrates modern content strategy, schema and structured data, AI-influenced visibility, and outcome-first KPIs.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Own SEO Product Vision
  </li>
  <ul>
   <li>
    Lead the definition and refinement of Logical's SEO product, with a focus on future-facing capabilities including AI impact, multimodal search, schema, and non-Google visibility (LLMs, Reddit, YouTube, etc.)
   </li>
   <li>
    Build our strategy playbook for organic visibility in an era of shrinking CTRs and fragmented search behavior
   </li>
   <li>
    Drive Technical SEO Execution: Conduct and oversee comprehensive technical SEO audits, addressing crawl efficiency, indexation, Core Web Vitals, structured data, and internationalization. Collaborate with web developers to implement impactful solutions and ensure sites meet technical performance benchmarks
   </li>
  </ul>
  <li>
   Client Strategy &amp; Leadership
  </li>
  <ul>
   <li>
    Act as strategic lead on high-impact SEO accounts, overseeing outcome-aligned roadmap development and prioritization; including the integration of technical SEO initiatives that directly support roadmap objectives and measurable business outcomes.
   </li>
   <li>
    Serve as an executive-facing advisor on SEO's business impact, with the ability to connect organic performance to topline KPIs
   </li>
  </ul>
  <li>
   Cross-Team Collaboration
  </li>
  <ul>
   <li>
    Collaborate with the Insight team to build visibility auditing frameworks and LLM-specific reporting loops
   </li>
   <li>
    Partner with the Creative team to align on content briefs, creative testing, and schema-driven page design
   </li>
   <li>
    Work with Paid Media leadership to identify shared signals across SEO and SEM
   </li>
   <li>
    Oversee contractor support for specific projects and manage execution quality and timeliness of deliverables
   </li>
  </ul>
  <li>
   Innovation &amp; Enablement
  </li>
  <ul>
   <li>
    Monitor the evolution of AI-driven search and lead internal education on AI's impact on search visibility
   </li>
   <li>
    Provide POVs on the role of generative content, synthetic data, and platform changes (SGE, Perplexity, ChatGPT, etc.)
   </li>
   <li>
    Guide SEO team on how to responsibly leverage AI tools in content ideation, QA, and auditing
   </li>
  </ul>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   5+ years of hands-on SEO experience, including technical SEO, audits, and cross-functional SEO strategy
  </li>
  <li>
   Experience leading SEO strategy for mid-to-large brands across B2B or B2C verticals
  </li>
  <li>
   A strong perspective on how AI and large language models are reshaping user behavior and organic opportunity
  </li>
  <li>
   Deep expertise in technical SEO with proven ability to design and execute audits, interpret diagnostics, and guide implementation teams toward resolution
  </li>
  <li>
   Familiarity with tools like SEMrush, Ahrefs, Screaming Frog, Looker Studio, and emerging AI platforms (e.g. Perplexity, GPT, Claude)
  </li>
  <li>
   Comfortable presenting to senior stakeholders and building org-wide alignment on organic strategy
  </li>
  <li>
   Natural collaborator across channel, strategy, and execution layers
  </li>
  <li>
   Bonus: Experience with structured data (schema), content design systems, or enterprise SEO platforms
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You'll Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Curiosity and vision. You care deeply about where SEO is going, not just how it's performed today
  </li>
  <li>
   Strategic clarity. You can turn market signals into actionable roadmaps for clients and internal teams
  </li>
  <li>
   Builder mindset. You're excited to co-create a category-leading SEO product &mdash; and bring others along with you
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <strong>
  Logical Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Medical, Dental, Vision, and Life insurance
  </li>
  <li>
   401(k) plus match, to help plan for your future
  </li>
  <li>
   Paid time off (starting at 15 days, increasing after 2 years), plus paid holidays, paid sick days, and paid personal days
  </li>
  <li>
   Flexible Fridays
  </li>
  <li>
   Option to work completely remote
  </li>
  <li>
   Access to senior management and mentoring opportunities
  </li>
  <li>
   Casual work environment and dress code
  </li>
  <li>
   Optional COVID safe company gatherings Logical is an Equal Opportunity Employer. We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company.
  </li>
 </ul>
</div>


SEO Senior Strategist (Remote in US)

ProCraft Cabinetry

<div><div><b>Summary of Position</b></div>
<div>The position of Kitchen and Bath Designer will be responsible for delivering exceptional design knowledge and expertise to Rock Counter's clients. They will deal directly with walk-in homeowners and contractors and complete original designs for their projects. The ideal candidate will be familiar with up-to-date trends within the home improvement and design industries, and demonstrate a visible aptitude for creative thinking and problem-solving. This position also provides the opportunity to earn commission!</div>
<h2 class="jobSectionHeader"><b>Essential Job Functions and Responsibilities</b></h2><br>
<ul>
<li><div>Ensure Rock Counter's clients are cared for in any way that is reasonably-requested throughout the client&rsquo;s entire process as it relates to the design process and / or interactions within the Showroom.</div></li><br>
<li>
<div>Abate issues with client orders by investigating problems; developing solutions; preparing reports; and making recommendations to the Sales Manager.</div></li><br>
<li>
<div>Complete <i>original</i> renderings, drawings, sketches, etc. to clients, upon request, for their project;</div></li><br>
<li>
<div>Design kitchen(s) and bathroom(s) from start-to-finish, using 20/20 software.</div></li><br>
<li>
<div>Attend weekly Sales and Design Team meetings.</div></li><br>
<li>
<div>Help clients select products based on their needs, product specifications, and regulations.</div></li><br>
<li>
<div>Emphasize product features based on analyses of their customers' needs, technical knowledge of product capabilities and limitations.</div></li><br>
<li>
<div>Answer customers' inquiries on prices, availability, and product uses.</div></li><br>
<li>
<div>Negotiate prices and prepare sales agreements, contracts and submit orders for processing;</div></li><br>
<li>
<div>Keeps Manager informed of when there needs to be an escalated issue.</div></li><br>
<li>
<div>Follow up with clients to make sure they are satisfied with their purchases and to answer any questions or concerns.</div></li></ul><br>
<div>
</div><div><b>Knowledge, Skills and Abilities</b></div>
<p>Key points of focus for the Kitchen and Bath Designer include delivering polished client service skills through clear communication with the client; meeting monthly sales quota; working within a team to accommodate client needs and operate efficiently within a fast-paced environment.</p><br>
<ul><li>
<div>An exceptional level of attention to detail.</div></li><br>
<li>
<div>Effective verbal communication skills.</div></li><br>
<li>
<div>Ability to work effectively within a team, as well as independently.</div></li><br>
<li>
<div>Previous cabinetry knowledge, as well as some 20/20 knowledge is a plus.</div></li><br>
<li>
<div>Bilingual skills are plus.</div></li></ul><br>
<div><div><b>Comments</b></div>
<div>This job description in no way states or implies these are the only duties to be performed by the employee occupying this position. The incumbent will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor or manager. This document does not create an employee contract, implied or otherwise other than an &ldquo;at will&rdquo; relationship.</div></div></div><div></div>

Kitchen & Bath Designer - Salary + Commission!

tastytrade, Inc.

<div><p><b>Company Name:</b> tastytrade<br>
<b>Role:</b> Product Support Specialist &ndash; Open API<br>
<b>Location:</b> Chicago, IL - Hybrid (3 days/week in office)</p>
<p>
Our Product Team manages the portfolio of features and enhancements that power tastytrade, guiding each initiative from initial concept through discovery, build, deployment, and continuous improvement. As a Product Support Specialist for Open API, you'll serve as the critical bridge for our Open API customers, providing technical support for our public API while gathering insights that directly shape our roadmap. You'll develop deep expertise in RESTful APIs, OAuth authentication, and trading workflows, partnering with Engineering and Product teams to ensure our API delivers an exceptional developer experience.</p>
<p><b>
What You'll Do:</b></p>
<p><b>
Deliver exceptional API technical support:</b></p>
<ul>
<li>Manage the Open API support inbox, triaging and resolving developer inquiries with aggressive same-day and 2 business day resolution expectations</li>
<li>Debug complex API integration issues including authentication flows, WebSocket connections, request/response formatting, and rate limiting challenges</li>
<li>Reproduce bugs in local development environments, create minimal reproducible examples, and document technical issues for Engineering escalation</li>
<li>Coordinate regular touchpoints with Product Manager and Engineering Manager to resolve advanced technical questions and facilitate knowledge transfer</li>
<li>Monitor developer communities (Reddit, Discord, forums, GitHub) to proactively address questions and emerging issues</li>
</ul>
<p><b>Build comprehensive knowledge resources:</b></p>
<ul>
<li>Create and maintain internal canned responses in Salesforce for common API questions, including code snippets and troubleshooting workflows</li>
<li>Develop external customer-facing FAQs, integration guides, and code examples on the developer portal</li>
<li>Build and maintain the tastyworks-public-api Postman collection with working examples for all instrument types, order types, and complex trading strategies</li>
<li>Create sample integration code in multiple languages demonstrating authentication, order placement, market data streaming, and error handling</li>
<li>Identify gaps in public API documentation each quarter and contribute directly to documentation improvements with technical accuracy</li>
</ul>
<p><b>Gather and synthesize developer feedback:</b></p>
<ul>
<li>Aggregate feedback from support tickets, community forums, and direct developer interactions to identify patterns in pain points and feature requests</li>
<li>Analyze API usage patterns, error logs, and integration challenges to surface systemic issues and enhancement opportunities</li>
<li>Transform developer insights into actionable product recommendations with technical specifications that enhance API functionality</li>
<li>Collaborate with Product Managers to prioritize feature requests and bug fixes based on developer impact</li>
<li>Track enhancement requests and monitor resolution progress, providing technical context to stakeholders</li>
</ul>
<p><b>Who You Are:</b></p>
<ul>
<li>Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent practical experience</li>
<li>Experience in technical support, API support, developer relations, or software engineering roles</li>
<li>Strong understanding of RESTful API architecture, HTTP/HTTPS protocols, authentication methods (OAuth 2.0, session tokens), and WebSocket connections</li>
<li>Experience with API testing tools (Postman, curl, Insomnia) and ability to craft complex API requests, troubleshoot responses, and validate payloads</li>
<li>Familiarity with version control (Git), API documentation tools, and development workflows</li>
<li>Understanding of basic trading concepts (order types, instrument types, market mechanics) or demonstrated ability to quickly learn domain-specific technical systems</li>
<li>Analytical mindset: Ability to diagnose technical issues systematically, identify root causes, and document reproduction steps clearly</li>
<li>Customer-focused communication: Excellent at translating technical concepts for varied audiences while maintaining technical accuracy</li>
<li>Self-directed learner comfortable with complex technical systems and emerging technologies</li>
<li>Strong preference for obtaining securities licensing (SIE and Series 7) within 60 days of starting the role</li>
</ul>
<p><b>Nice to have:</b></p>
<ul>
<li>Experience with financial services APIs or trading platform integrations</li>
<li>Contributions to open-source projects or public GitHub repositories</li>
<li>Knowledge of options trading, futures, or equity market mechanics</li>
<li>Experience with monitoring tools, logging systems, or API analytics platforms</li><br>
</ul>
<p><b>Company Perks/Benefits:</b></p>
<ul>
<li>Performance Bonuses</li>
<li>Stock Purchase Options</li>
<li>401k Plan</li>
<li>Medical/Dental/Vision Benefits</li>
<li>20 Paid Vacation Days (plus an additional paid vacation day the month of your birthday!)</li>
<li>10 Paid Sick Days</li>
<li>Gym Membership Reimbursement</li>
<li>Commuter Benefits</li>
<li>Pet Insurance</li>
<li>Wellness &amp; Mental Health Programs</li>
<li>Charitable Donation Matching</li>
<li>Two Paid Volunteer Days Off</li>
<li>Daily catered lunch when in the office</li>
<li>Full kitchen with snacks and beverages</li>
<li>In-building gym</li>
<li>Shuttle to/from Metra</li>
<li>Office located in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars</li>
</ul>
<p><b>Base Salary:</b> $94,000<br>
<i>The actual salary offered will be based on the candidate's level of experience and qualifications</i></p>
<p><b>
Discretionary performance bonus:</b> 5-10% of base salary based on individual and company performance</p>
<div>
<div><div><p><b>About IGNA</b><b> + tasty</b><br>
IG North America is home to tastytrade, tasty<i>live</i>, tastyfx, and tastycrypto&mdash;a family of brands built to democratize trading and empower individual investors. Founded in Chicago by the creators of thinkorswim, acquired by London-based IG Group in 2021, we combine startup innovation with the backing of a global fintech leader with 50+ years of experience.</p>
<p>
From our headquarters in Chicago's Fulton Market, our team builds award-winning trading platforms, produces live financial education content daily, and creates technology that makes complex markets accessible. tastytrade is our retail brokerage for self-directed investing and trading, with tasty<i>live</i> providing content to educate our customers. tastyfx is the fastest-growing forex broker in the US. tastycrypto provides self-custody digital wallets for decentralized finance.</p>
<p>
We're a lean, collaborative team that values autonomy, pragmatism, and impact. Whether you're building technology, creating content, serving customers, or supporting operations, you'll work alongside people who are passionate about disrupting traditional finance and genuinely care about helping traders succeed. Our culture rewards initiative, embraces experimentation, and measures success by the value we create for our users.</p>
<p><b>
Location: </b>Our office is in the West Loop - Chicago's growing center of tech, great cuisine, and high-end bars.
</p><p><b>tastytrade | tasty</b><b><i>live</i></b><b> | tastyfx | tastycrypto</b>
<br>
1330 W Fulton Market, Chicago, IL 60607
</p><ul><li>Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they have every single qualification. Our team is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly, we encourage you to apply anyway. You may be just the right candidate for this or other roles!</li></ul></div></div></div></div>

Product Support Specialist

Wilson Sporting Goods Co.

<div>
 At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream.
 <br/>
 <br/>
 We believe that being an athlete isn&rsquo;t something you do, it&rsquo;s who you are. It&rsquo;s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.
 <br/>
 <br/>
 Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference &mdash;and who love to help others win. Together, we will create a better world through sport. Join us.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 The Senior Graphic Designer works under the direction of the Art Director, providing design and creative solutions for the marketing needs of our Sportswear business (apparel + footwear). The Senior Graphic Designer is responsible for managing the complete graphic design process from initial concept to production, including motion and graphic design. The ideal candidate will have a strong portfolio of work and experience in a variety of campaign and digital design disciplines.The successful candidate will be passionate about creating visually appealing and engaging designs that help us achieve our strategic goals.
 <br/>
 <br/>
 <strong>
  Specific Responsibilities Include, But Are Not Limited To
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partners with Art/Creative Director, marketing teams, and internal designers, to develop campaigns and creative executions from concept to production.
  </li>
  <li>
   Concepts around high-level campaign strategy and builds visual centers for upcoming product launches.
  </li>
  <li>
   Designs across mediums including digital, social, D2C, marketing sell-in, activations/events, POP, packaging, and other specialty projects as assigned by the Art Director and Project Manager.
  </li>
  <li>
   Works with internal and external photographers on campaign and product photoshoots.
  </li>
  <li>
   Collaborates with copywriters on strategy, details, background, layouts and client direction for various projects.
  </li>
  <li>
   Works with the project manager to keep projects on track while managing multiple initiatives at once
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 This role requires an associate degree in graphics or a related area; bachelor&rsquo;s degree preferred plus at least 5 years of in-house or agency graphic design experience and a strong portfolio of previous work.
 <br/>
 <br/>
 <strong>
  Other Qualifications Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Examples of campaign level strategy work and design build out.
  </li>
  <li>
   Excellent working knowledge of Mac computers and adobe software. Adobe Photoshop, Illustrator, InDesign, Figma and associated design software
  </li>
  <li>
   Knowledge of photography and lighting
  </li>
  <li>
   Knowledge in Microsoft Word, Excel, PowerPoint
  </li>
  <li>
   Motion and video design abilities required
  </li>
  <li>
   Basic understanding of print production
  </li>
  <li>
   Solid attention to detail with strong organization and project management skills
  </li>
  <li>
   Strong communication skills to effectively present information, respond to questions and work with the cross-functional teams
  </li>
  <li>
   Proven ability to work under pressure, prioritize and meet multiple deadlines
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We&rsquo;ll Provide
  <br/>
  <br/>
 </strong>
 A reasonable estimate of the
 <strong>
  pay range is $85,000-100,000 per year
 </strong>
 at the time of this posting. Within the range, individual pay is determined by factors such as job-related skills, relevant experience, education, and/or training. Please note that the range details reflect the base pay only and does not include our competitive bonus program.
 <br/>
 <br/>
 Located In The Vibrant, Sports-centric City Of Chicago, Wilson Sporting Goods Co. Global Headquarters Sits Along The Lakefront With First-class Access To a Burgeoning Creative, Innovative, Energetic And Active Professional Community. We Offer An Open, Collaborative, High Tech Work Environment With Best In Class Amenities And Perks, Including
 <br/>
 <br/>
 <ul>
  <li>
   Medical, dental and vision
  </li>
  <li>
   Pre-tax transit discounts
  </li>
  <li>
   401(k) with company match
  </li>
  <li>
   Life insurance
  </li>
  <li>
   Paid maternity/paternity leave
  </li>
  <li>
   Professional development opportunities
  </li>
  <li>
   Volunteering programs
  </li>
  <li>
   Team building outings
  </li>
  <li>
   Discounts on Wilson and Amer Sports products
  </li>
  <li>
   On-site health club
  </li>
  <li>
   Summer hours
  </li>
  <li>
   Company-sponsored sports leagues/teams
  </li>
  <li>
   Fun, active company outings around major sports events
   <br/>
   <br/>
  </li>
 </ul>
 Wilson Sporting Goods Co. is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.
</div>


Senior Graphic Designer

Glanbia Nutritionals

<div><div><b>Reports To:</b> Customer Service Manager/Supervisor</div><div><b>
Department:</b> Customer Service Americas</div><div><b>
Location:</b> Chicago, IL</div><div><b>
Pay Status:</b> Salaried, non-exempt</div><div>
At Glanbia Nutritionals Inc., our portfolio centers around dairy and non-dairy nutritional ingredients. We co-innovate and deliver ingredient solutions and precision premixes for use in the mainstream food and beverage, infant and clinical, and functional nutrition markets. We are the number one provider of whey-based nutritional ingredients globally and the number one producer of American-style cheddar cheese. Our protein systems have transformed the bar and beverage categories &mdash; bringing increased levels of protein, cleaner labels and greater product functionality to market. We have a direct presence in 21 countries, with manufacturing facilities in the US, Germany and China, and international sales and technical offices around the world.</div><div><div><b>
JOB SUMMARY</b></div></div><div>
Supports and works effectively with Sales, Customer Service, Marketing, Finance, Quality Assurance, and other departments to provide world class service to our customers in the food &amp; nutrition industries. This position makes it significantly easier for our customers (external and internal) to conduct business with Glanbia by providing a single source of contact for all levels of support for our proteins, grains, flavors, nutritional ingredients, and customized solutions products. Completes all customer inquiries in a manner that meets or exceeds expectations and drives a dynamic customer experience. Plays an integral role in following the life cycle of the order and is responsible for handling complex issues throughout the order fulfillment process. Proactively identifies opportunities and suggests improvements that will benefit Glanbia and our customers. Demonstrates Glanbia&rsquo;s values &ldquo;The Customer&rsquo;s Champion&rdquo;, &ldquo;Performance Matters&rdquo;, &ldquo;Find a Better Way&rdquo;, &ldquo;Winning Together&rdquo; and &ldquo;Showing Respect&rdquo;.</div><div></div><div><div><b><br>
ESSENTIAL FUNCTIONS</b></div></div><p><b>
Responsibilities</b><b>:</b></p><ul><li>
Performs activities related to order management including:</li></ul><ul><li><div><ul><li>
Possess or develop a strong understanding of the manufacturing supply chain and contract manufacturing (CM) supply/ship process</li><li>
Ensure all orders and order change requests are processed accurately and in a timely manner</li><li>
Ensure order accuracy by following established department policies and procedures</li><li>
Determine accurate ship and delivery dates based on system-generated commitment dates, available inventory, sales forecasting, product lead-time, carrier routing calculations, and customer delivery and method of shipment requests for all items ordered</li><li>
Work closely with internal departments to ensure delivery commitment dates are achieved</li><li>
Manages customer orders to ensure they meet Glanbia&rsquo;s terms and conditions of sale</li><li>
Proactively analyze and follow up on unshipped customer orders to ensure delivery commitments are attained and a high level of customer satisfaction is maintained</li><li>
Qualify and process customer complaints using our CRM application</li><li>
Build quality, long-lasting business relationships with customers, sales, supply chain, finance, quality assurance, and administrative support departments/personnel</li><li>
Ensure order management reports are reviewed daily and proper action is taken to resolve order issues (Reports: DPM, open order, billings due, blocked orders, incomplete orders, etc.)</li></ul></div></li><li>
Coordinate with supply chain, production, quality, finance, and sales on the following matters:<ul><li>
Order status, requests to expedite/prioritize orders, special shipping instructions, contracts, credit issues, pricing discrepancies, product availability</li><li>
Verify that orders will be allocated and ready in timely manner</li><li>
Resolve shipment issues due to incorrect, missing, and/or damaged product</li><li>
Process requests for shipped order COA, BOL, proof-of-delivery, and shipment tracking</li></ul></li><li>
Collaborate with and enable the Sales teams to drive value and increase business opportunities<ul><li>
Understand sales objectives and goals to assist with deliverables and driving revenue</li><li>
Work with Sales Managers and customers as needed with budgeted forecasted product volumes as relates to product availability and order management.</li><li>
Support assigned sales managers/customers, regularly communicating status and important issues</li><li>
Works side by side with sales teams to support all levels of Order-to-Cash requirements</li></ul></li></ul><ul><li>
Manage invoicing and customer accounts:</li><li><ul><li>
Work with Finance teams to prioritize shipments coming due that are on credit hold</li><li>
Work with Shared Services teams to resolve invoice pricing discrepancies due to incorrect pricing, discounts, freight charges, etc. authorizing and processing the appropriate customer credits</li></ul></li></ul><ul><li><div><ul><li>
Ensure customer credit support by the timely management of product return requests, damaged product claims and issuance of customer credits/debits</li></ul></div></li><li>
Meet key metrics for order management including but not limited to:<ul><li>
Confirm/acknowledge 100% of orders confirmed within 24 hours</li><li>
Data accuracy goals &gt;98% of orders error free (strive for zero)</li><li>
Adhere to all other service metrics, such as SAP audit trail compliance (order status text) and timely complaint resolution</li></ul></li><li><ul><li>
Respond to order status inquiries in a timely manner and if delayed, update the customer and/or sales team appropriately</li></ul></li><li><div><ul><li>
Quickly adapt to business needs and requirements as they change</li></ul></div></li></ul><div><b>
Delivering on Glanbia&rsquo;s Values:</b></div><ul><li><i>
&ldquo;Showing Respect&rdquo;</i> - Research issues &amp; incidents with internal teams, business partners and customers in a collaborative manner that includes professional, honest and transparent communication.</li><li><i>
&ldquo;Find a Better Way&rdquo;</i> - Work with internal and external teams to implement process improvements and/or procedural changes that eliminate non-value added activities and drive more business value.</li><li><i>
&ldquo;Winning Together&rdquo;</i> - Assist with training of new team members. Facilitate or oversee training and standard operating procedure reviews to ensure new hires develop proficiency of role.</li><li><i>
&ldquo;The Customer&rsquo;s Champion&rdquo;</i> &ndash; Proactively engage to support our customer needs on an end to end basis and strive to meet or exceed SLA timelines. Take ownership of customer requests and engage with internal teams as needed and within a timely manner.</li><li><i>
&ldquo;Performance Matters&rdquo;</i> &ndash; Meet or exceed all key metrics in line with expectations for role. Continually update knowledge of products, product changes, processes and services offered to deliver a dynamic customer experience.</li></ul><div></div><div><div><b><br>
QUALIFICATIONS</b></div></div><div></div><div><b><br>
Education, Training:
</b></div><div>Associate&rsquo;s degree (Bachelor&rsquo;s preferred) and/or a minimum of 4 years&rsquo; experience in customer service, order entry, supply chain, or related field.</div><div></div><div><b><br>
Experience Required:
</b></div><div>Previous experience in a service related field is strongly preferred.</div><div></div><div><b><br>
Knowledge, Skills &amp; Competencies:
</b></div><ul><li><b><i>Plans and Aligns</i></b>: Excellent organizational and time management skills. Ensure immediate and appropriate actions are taken to support our customers and business partners.</li><li><b><i>
Action Oriented</i></b>: Must be able to prioritize, organize and work independently with minimal supervision and remain productive at all times.</li><li><b><i>
Collaborates</i></b>: Ability to professionally and effectively interact with all levels of employee/personnel and customers (internal &amp; external). Must be able to work in a team environment and possess problem solving skills.</li><li><b><i>
Communicates Effectively</i></b>: Excellent interpersonal and professional communication skills both written and verbal. Ability to write routine reports and correspondence and to interpret a variety of instructions furnished in written, verbal, diagram, or schedule form.</li><li><b><i>
Drives Results</i></b>: Must be results focused and oriented toward accomplishment of team and organizational goals. Develop a strong understanding of our customers, processes, products and system tools.</li><li><b><i>
Situational Adaptability</i></b>: Ability to solve practical problems and deal with a variety of factors in situations where limited standardization exists. Must be able to work flexible hours to include overtime when needed.</li></ul><div><b>
Language, Computer &amp; Numeracy:
</b></div><ul><li>Familiarity with ERP/MRP order processing systems, SAP preferred</li></ul><ul><li>
Familiarity with CRM system such as SalesForce, SAP CRM, Clarify, Siebel, etc. preferred</li><li>
Customer Service Representatives who are working with international customers may be required to demonstrate oral and written fluency in applicable language.</li><li>
Ability to compute rate, ratio, and percent and to create and interpret bar graphs</li></ul><div></div><div><div><b><br>
TYPICAL PHYSICAL ACTIVITY</b></div></div><div><b>
Typical Physical Activity</b></div><div>
General office activities in a corporate setting</div><div><b>
Typical Environmental Conditions</b></div><div>
May be exposed to moderate noise levels (i.e. office equipment, light traffic)</div><div></div><div><div><b><br>
TRAVEL REQUIREMENTS</b></div></div><div></div><div><br>
Infrequent domestic travel required (up to 5%)</div><div></div><div><div><b><br>
DISCLAIMER</b></div></div><div></div><div><br>
Must perform the essential duties and responsibilities with or without reasonable accommodation efficiently and accurately without causing significant safety threat to self or others. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.</div><div></div><p><br>
At Glanbia, we celebrate diversity, because we know that our individual strengths make us stronger together. We welcome and encourage interest from a wide variety of candidates, and we will give your application consideration, without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.</p><p></p><p><br>
At Glanbia our culture will celebrate individuality, knowing that together we are more.</p></div>

Order Management Specialist

Midtown Athletic Club

<div><div>About Midtown</div><div>
We own and operate eight premium athletic and tennis clubs across the US and Canada, including the world's largest sports resort and premier boutique hotel located in Chicago with the mission to inspire people to transform their lives.</div><div></div><div>
Job Overview</div><div>
Midtown is seeking a talented and experienced Content and Social Media Manager to join our team. This is a dual role with about 60% focus on content management and 40% focus on managing our social media channels. You will play a crucial role in developing and executing our creative content strategy across digital and print platforms that aligns with Midtown's vision and resonates with our target audience.</div><div></div><div>
In addition to leading content creation efforts and shaping our brand&rsquo;s voice, this role requires proven management experience. You will oversee a small team, including our in-house photographer/videographer and social media coordinator, ensuring efficient workflows, clear priorities, and high-quality deliverables. You will also collaborate with cross-functional teams and club leadership to drive alignment and performance.</div><div>
Your exceptional art direction, strategic thinking, and leadership skills will contribute to enhancing our brand presence, engaging our audience, and driving business growth.</div><div>
If you have a passion for content creation, a drive for building community, and the ability to lead and inspire a team, we invite you to apply.</div><div></div><div>
The team is based in our HQ office in Chicago (3611 N Kedzie Ave.) and supports all club locations.</div><ul><li><div>
The role is hybrid work-from-home and required to also come to the corporate office in Chicago 2 days per week.</div></li><li><div>
This role is based in the Chicago area and follows a hybrid model, with in-office presence required two days per week at our HQ (3611 N Kedzie Ave., Chicago).</div></li><li><div>
While primarily office-based, limited travel is required:</div><ul><li><div>
In-state travel to Chicago-area Midtown clubs 1&ndash;2 times per month.</div></li><li><div>
Out-of-state travel to other Midtown club locations, typically 1&ndash;2 times per year.</div></li></ul></li><li><div>
Access to a personal vehicle is strongly advised for ease of travel to Chicagoland club locations, some of which are not easily accessible by public transportation.</div></li></ul><div></div><div>
Objectives of this Role</div><ul><li><div>
Develop and execute a comprehensive content strategy that aligns with Midtown&rsquo;s goals, target audience, and brand identity.</div></li><li><div>
Drive brand awareness, engagement, and lead generation through strategic content marketing.</div></li><li><div>
Lead the creation of high-quality and compelling content across multiple platforms, including social media, app, website, email, and in-club marketing campaigns.</div></li><li><div>
Collaborate with cross-functional teams to gather information and develop content that supports marketing initiatives, product launches, and thought leadership.</div></li><li><div>
Manage the performance of our organic social media channels to hit KPI&rsquo;s.</div></li><li><div>
Provide leadership and guidance to team members, including managing priorities, timelines, and budgets for content and social media initiatives.</div></li><li><div>
Build relationships across our club teams to support brand representation and content creation.</div></li></ul><div></div><div>
Your Tasks</div><ul><li><div>
Manage a content calendar to deliver timely content across various digital platforms.</div></li><li><div>
Create, curate, and manage social media content, including text, audio, visual, and multimedia formats, ensuring publishing of engaging content across all communication channels.</div></li><li><div>
Collaborate with designers, manage videographers, and coordinate with other stakeholders to oversee the creation of visually appealing and multimedia-rich assets.</div></li><li><div>
Ensure brand consistency and compliance with our brand guides and voice across all content deliverables.</div></li><li><div>
Manage and maintain content libraries and ensure content is organized and easily accessible for future use.</div></li><li><div>
Engage social channel users with prompt responses, organize competitions, ask questions, and cultivate relationships.</div></li><li><div>
Coordinate with club representatives to create engaging lo-fi content to support our channels and represent our vibrant club communities.</div></li><li><div>
Conduct ongoing research and analysis of industry trends, market insights, and competitors to inform and optimize content strategy.</div></li><li><div>
Monitor social media developments in design, AI, and platform innovation to ensure all content remains relevant, effective, and aligned with industry best practices.</div></li><li><div>
Track and analyze content performance metrics across our social platforms, including engagement rates and conversions, and make data-driven recommendations.</div></li></ul><div></div><div>
Required Skills and Qualifications</div><ul><li><div>
Bachelor&rsquo;s degree in marketing, communications, or a related field.</div></li><li><div>
3+ years of experience as a social media manager.</div></li><li><div>
Excellent written and verbal communication skills.</div></li><li><div>
A background in asset management with demonstrated ability to prioritize the creation of net new assets vs allocation from current libraries.</div></li><li><div>
Proficiency in social media and analytics tools like Brandwatch to post, monitor content performance, and make data-driven decisions.</div></li><li><div>
An analytical mindset to interpret data and metrics and optimize content performance.</div></li><li><div>
Strong project management skills with the ability to prioritize tasks and meet deadlines and hold others accountable to the same.</div></li><li><div>
Cultural understanding and sensitivity to tailor content to our target audience&rsquo;s preferences, interests, and nuances.</div></li><li><div>
Self-motivated, proactive, and able to work independently and collaboratively in a fast-paced environment.</div></li><li><div>
Understanding of AI tools and trends.</div></li></ul><div></div><div>
Preferred Skills and Qualifications</div><ul><li><div>
3-4 years of experience as a content manager, media manager, or similar role.</div></li><li><div>
Demonstrated leadership experience, including managing team members, setting priorities, and allocating time and budgets effectively.</div></li><li><div>
Experience in content strategy development and implementation.</div></li><li><div>
Knowledge of SEO best practices and keyword research tools.</div></li><li><div>
Familiarity with content distribution and amplification strategies, including social media advertising and influencer marketing.</div></li><li><div>
Proficiency in Adobe Creative Suite platforms such as Photoshop, Premiere, After Effects, InDesign, and Illustrator.</div></li><li><div>
Understanding of user experience (UX) principles and web design best practices.</div></li><li><div>
A strong interest in fitness and wellness and willingness to explore and try out different wellness experiences to influence content creation decisions.</div></li></ul><div></div><div><div>
Compensation</div><div>
Starting at $75,000. The actual compensation will depend on experience, and/or additional skills you bring to the table.</div><div></div><div>
Deadline to apply: January 2nd, 2026</div><div><i>
Please be sure to include a resume and portfolio</i></div></div><div></div><div>
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.</div><div></div><div>
MIDTOWN is an Equal Opportunity Employer.</div></div>

Content and Social Media Manager

TUCKER ELLIS LLP

<div><div><p><b>Litigation Associate Attorney &ndash; Mass Tort &amp; Product Liability</b>
<br>
(Chicago, Hybrid)</p><p>
Tucker Ellis LLP is seeking an Associate Attorney to join our Mass Tort and Product Liability practice in our Chicago office. This position offers a hybrid schedule and the opportunity to work alongside an award-winning trial team on complex, high-stakes litigation nationwide.</p><p><b>
About the Role</b></p><p>
Due to the continued growth of our Mass Tort and Product Liability practice, we are seeking an associate with 3&ndash;6 years of experience in mass torts or product liability litigation. In this role, you will gain hands-on experience working with a nationally recognized trial team that has successfully defended Fortune 500 companies in some of the country&rsquo;s most challenging venues.</p><p><b>
Key Responsibilities</b></p><ul><li>
Draft motions, pleadings, and other legal documents</li><li>
Conduct legal research and analysis to support case strategy</li><li>
Take and defend depositions</li><li>
Participate in all stages of trial preparation, including discovery, witness preparation, and courtroom advocacy</li><li>
Assist in developing case strategy and counseling clients</li><li>
Handle court appearances and argue motions as needed</li><li>
Collaborate closely with partners and senior associates on complex litigation matters</li></ul><p><b>
Qualifications</b></p><ul><li>
Juris Doctor (J.D.) from an accredited law school</li><li>
3&ndash;6years of experience in mass torts and/or product liability litigation</li><li>
Candidates with experience in other defense litigation practice areas within the 3&ndash;7-year range may be considered</li><li>
Strong written and oral advocacy skills</li><li>
Experience drafting motions, taking and defending depositions, and managing discovery</li><li>
Trial experience or a strong interest in trial work is a plus</li><li>
Admitted to practice in Illinois</li></ul></div><div><p><b>
Physical Requirements</b></p><ul><li>
Ability to sit for extended periods while working at a computer</li><li>
Ability to stand, walk, and move between offices, conference rooms, and courtrooms as needed</li><li>
Ability to travel occasionally for depositions, hearings, trials, and client meetings</li><li>
Ability to lift and carry files, trial materials, or equipment weighing up to approximately 15&ndash;20 pounds</li><li>
Ability to effectively communicate verbally and in writing, including during court proceedings and client interactions</li></ul><p><b>
Why Tucker Ellis?</b></p><p>
Tucker Ellis&rsquo;s trial practice is nationally recognized for its success in defending complex litigation. We are highly regarded in the life sciences and product liability space, representing major pharmaceutical, medical device, and consumer product manufacturers in high-profile matters across the country.</p><p>
We offer an entrepreneurial, collaborative environment where associates receive meaningful courtroom experience and client exposure early in their careers. Our firm is committed to mentorship, professional development, and long-term growth.</p><p><b>
Compensation and Benefits</b></p><p>
Starting at $170000 + per year, with final compensation dependent on experience, qualifications, and overall fit.</p><p>
Tucker Ellis LLP offers a comprehensive benefits package, including medical, dental, and vision insurance, along with other firm-sponsored benefits.</p><p><b>
Equal Opportunity Employer Statement</b></p><p>
Tucker Ellis LLP is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and are dedicated to fostering an inclusive workplace for all.</p></div></div>

Litigation Associate Attorney

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