logistics specialist - mid level

arabic support - work from home Jobs in Alexandria

arabic support - work from home

b2b - sr. specialist, account manager Jobs in Alexandria

b2b - sr. specialist, account manager

customer success specialist Jobs in Alexandria

customer success specialist

fabric planning & cutting operations specialist Jobs in Alexandria

program support specialist

KOMET INSTITUT

<p>We're looking for a <b>Social Media Specialist</b> who can plan, execute, and optimize social media content across multiple platforms. This role requires a strong understanding of content strategy, audience behavior, platform algorithms, and performance analysis.</p><p>You'll work closely with content creators, designers, and marketing managers to grow brand presence, engagement, and conversions.</p><p>&mdash;&mdash;</p><p><b>Key Responsibilities:</b></p><ul><li>Manage and publish content across social media platforms (Instagram, Facebook, TikTok, Linkedin, etc.)</li></ul><ul><li>Plan monthly content calendars aligned with marketing goals.</li></ul><ul><li>Write engaging captions and adapt tone of voice per platform.</li></ul><ul><li>Monitor comments, messages, and engagement (or coordinate with moderation teams)</li></ul><ul><li>Analyze performance metrics and provide actionable insights.</li></ul><ul><li>Stay up to date with social media trends, features, and algorithm changes.</li></ul><ul><li>Coordinate with designers, video editors, and content creators.</li></ul><ul><li>Support paid campaigns with organic content optimization.</li></ul><p>&mdash;&mdash;</p><p><b>Requirements:</b></p><ul><li>Bachelor's degree in Marketing, Media, Communications, or related field (preferred)</li></ul><ul><li>2-4+ years of experience as a Social Media Specialist or similar role.</li></ul><ul><li>Strong understanding of social media platforms and content tormats.</li></ul><ul><li>Excellent written communication skills.</li></ul><ul><li>Strong organizational and time-management skills.</li></ul><ul><li>Ability to work in a fast-paced environment.</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;1.00 - E&pound;2.00 per month</p><p>Application Question(s):</p><ul><li>We must fill this position urgently. Can you start immediately?</li><li>If immediate start is not possible, how many days until you can join?</li><li>What is your current salary?</li></ul><p>Experience:</p><ul><li>Social Media : 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Social Media Specialist

Sutherland

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-10-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF40734Z</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p>
<p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p>
<p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li>
</ul><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p>
   <p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Customer Service Representative

<div></div><div><div><div><div><div><div><b>Contract Type:</b></div></div>
</div><div><div><div>Brick and Mortar</div></div>
</div></div></div><div><div><div><div><div><b>Location:</b></div></div>
</div><div><div><div>Alexandria - Alexandria Governorate
</div></div></div></div></div><div><div><div><div><div><b>Date Published:</b></div></div>
</div><div><div><div>03-16-2026</div></div>
</div></div></div><div><div><div><div><div><b>Job ID:</b></div></div>
</div><div><div><div>REF39839U</div></div>
</div></div></div><div></div><div><div><div><p>Company Description:</p><br>
<p></p><p><b>Sutherland</b> is a global leader specializing in <b>AI</b>, <b>automation</b>, <b>cloud engineering</b>, and <b>advanced analytics</b> to drive <b>digital transformation</b> and provide scalable business solutions for top-tier brands worldwide.</p>
<p>With a strong emphasis on <b>digital engineering services</b>, we deliver <b>innovative technologies</b> and <b>business process excellence</b>, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of <b>363 independent inventions</b>, including <b>250 AI-based solutions</b> with <b>patents</b> in key technologies that continuously enhance business operations and transform user experiences.</p>
<p>Sutherland&rsquo;s cutting-edge solutions are delivered through a seamless <b>&quot;as-a-service&quot; model</b>, enabling rapid innovation and supporting sustainable business growth.</p>
</div><div><p>Job Description:</p><br>
<p></p><p>This is a full-time on-site role located in <b>Alexandria</b> for a <b>Customer Service Specialist</b>. In this role, the Customer Service Specialist will be responsible for delivering <b>exceptional customer support</b>, addressing inquiries, resolving issues, and maintaining high levels of <b>customer satisfaction</b>.</p>
<p>Your <b>day-to-day responsibilities</b> will include:</p>
   <ul><li>Handling customer interactions with <b>efficiency</b> and <b>empathy</b>.</li>
  <li>️ Providing <b>tailored solutions</b> to meet customer needs.</li>
   <li>Ensuring a <b>positive customer experience</b> through <b>effective communication</b> and <b>professional phone etiquette</b>.</li><br>
</ul>
<p></p><p>If you are passionate about delivering outstanding service and enjoy problem-solving in a fast-paced environment, we want you on our team!</p>
</div><div><p>Qualifications:</p><br>
  <p> </p><p><b>We&rsquo;re Hiring Talented People!</b>   
<br>
<b>Fresh Grads &amp; Dropouts</b> are welcome to apply!   </p>
   <p><b>What we&rsquo;re looking for:</b>
</p><p>✅ <b>Fluency in English</b> is a MUST! (B2/C1 level)     <br>
✅ Strong skills in <b>Customer Service</b> &amp; <b>Customer Support</b>   
<br>
✅ Proven ability to <b>enhance Customer Satisfaction</b> &amp; <b>Customer Experience</b>   
<br>
✅ <b>Problem-solving</b>, <b>active listening</b>, &amp; <b>attention to detail</b>     
<br>
✅ Experience in a <b>customer-facing role</b> and familiarity with <b>CRM tools</b> is a plus!   ️<br>
✅ <b>Flexibility</b> with <b>night &amp; overnight shifts</b> is essential   <br>
✅ Proficiency in <b>professional phone etiquette</b> &amp; <b>communication techniques</b> is a plus     </p>
   <p>If you&rsquo;re passionate about making a difference and love helping customers, we want YOU!   </p>
</div><div><p>Additional Information:</p>
<p>Additional information</p>
<p>All your information will be kept confidential according to EEO guidelines.</p></div></div></div></div><p></p>

Costumer Service Representative- French

Forsa Connect

<p>Apply Now Directly:</p><p>https://forsaconnect.com/job/64</p><p>Position: Pricing Specialist &ndash; Freight Forwarding<br/>Location: Alexandria, Egypt<br/>We are looking for a Pricing Specialist to join our growing team in Alexandria. The ideal candidate will be responsible for preparing competitive freight quotations and managing pricing requests for export shipments (Sea &amp; Air), while ensuring strong coordination with shipping lines, airlines, agents, and overseas partners.<br/>Key Responsibilities</p><ul><li>Prepare accurate and competitive freight quotations for sea and air shipments.</li><li>Handle incoming pricing requests (RFQs) in line with company procedures and KPIs.</li><li>Request and negotiate freight rates with shipping lines, airlines, and international agents.</li><li>Coordinate with overseas offices and partners to obtain international freight rates and local charges.</li><li>Evaluate routing options and pricing strategies to ensure commercial competitiveness and profitability.</li><li>Maintain strong relationships with carriers and partners to secure the best possible rates.</li><li>Utilize internal pricing systems and tools to deliver timely and high-quality quotations.</li><li>Monitor market trends, carrier updates, and industry changes affecting pricing.</li><li>Collaborate with internal teams to support business development and customer requirements.</li></ul><p>Requirements</p><ul><li>0&ndash;2 years of experience in freight forwarding, sea logistics, or freight pricing/RFQ management. (fresh graduates are encouraged to apply)</li><li>Strong knowledge of international freight forwarding and sea freight products.</li><li>Excellent organizational and analytical skills with strong attention to detail.</li><li>Ability to manage multiple requests and meet deadlines in a fast-paced environment.</li><li>Strong communication and negotiation skills with carriers and partners.</li><li>High level of IT literacy, especially MS Excel and pricing tools.</li><li>Fluent in Arabic and English (written and spoken).</li><li>Customer-oriented mindset with proactive problem-solving abilities.</li></ul><p>Benefits</p><ul><li>Professional and supportive working environment</li><li>Opportunity to grow within the shipping and logistics industry</li><li>Health and social insurance.</li></ul><p>If you are ambitious, proactive, and ready to build a successful career in logistics, we would be pleased to hear from you.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Pricing Specialist

Brix

<p>Customer Success Specialist</p><p>Enzo Dialer | Remote (Work from Home)</p><p>About Enzo Dialer</p><p>At Enzo Dialer, we believe collaboration is the engine of success. Our approach is transparent, results-driven, and focused on delivering real value. Our mission is to empower businesses through seamless, efficient, and automated solutions.</p><p>As we continue to grow, we are looking for a Customer Success Specialist who is passionate about building relationships and ensuring our clients have a stellar experience with our platform.</p><p>The Role: What You&rsquo;ll Do</p><ul><li>Onboard New Clients: Guide customers through a personalized setup process to ensure a smooth transition.</li><li>Build Partnerships: Act as a trusted advisor, helping clients maximize the value of our products.</li><li>Proactive Problem Solving: Address concerns and troubleshoot technical issues by collaborating with internal teams.</li><li>Drive Adoption: Educate clients on best practices, new features, and workflow optimizations.</li><li>Monitor Account Health: Track engagement metrics to identify at-risk customers and take proactive steps toward retention.</li><li>Advocate for the User: Gather client feedback to help our product and support teams constantly improve.</li></ul><p>What We&rsquo;re Looking For</p><ul><li>Experience: 1&ndash;3 years in Customer Success, Account Management, or a similar SaaS-focused role.</li><li>Communication: Exceptional verbal and written skills; you should be comfortable leading client meetings.</li><li>Problem-Solving: A &quot;solution-first&quot; mindset with the ability to navigate technical workflows.</li><li>Tech-Savvy: Proficiency with CRM tools and help desk software.</li><li>Customer-Obsessed: A genuine passion for helping others succeed and a proactive approach to relationship management.</li></ul><p>Remote Work Requirements</p><p>To be successful in this remote role, you must have:</p><ul><li>A Dedicated Workspace: A quiet, professional home office environment free from background noise.</li><li>Stable Connection: High-speed landline internet (Recommended: 20 Mbps Download / 2 Mbps Upload).</li><li>Hardware: Your own reliable laptop and a high-quality headset.</li></ul><p>Additional Details</p><ul><li>Industry: Outsourcing and Offshoring Consulting</li><li>Employment Type: Full-time</li><li>Location: 100% Remote</li></ul><p>Job Type: Full-time</p><p>Pay: E&pound;150.00 - E&pound;250.00 per hour</p><p>Experience:</p><ul><li>Customers success : 1 year (Preferred)</li><li>Saas : 2 years (Required)</li></ul><p>Language:</p><ul><li>English  (Required)</li></ul>

Customer success specialist

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  We are looking for a proactive and customer-focused
  <strong>
   Customer Support Specialist
  </strong>
  to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities.
  </strong>
 </p>
 <ul>
  <li>
   Provide first-line support to business clients via email, chat, or phone
  </li>
  <li>
   Manage and resolve B2B inquiries related to orders, accounts, and system usage
  </li>
  <li>
   Collaborate with internal teams to ensure timely and accurate responses
  </li>
  <li>
   Document all customer interactions and feedback within the system
  </li>
  <li>
   Handle escalations professionally and ensure service-level targets are met
  </li>
  <li>
   Support process improvements and contribute to continuous service enhancement
  </li>
  <li>
   Participate in digital transformation initiatives and adoption of new tools
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Minimum 1&ndash;2 years of experience i
   <strong>
    n customer service, helpdesk, or shared service suppo
   </strong>
   rt (B2B experience preferred).
  </li>
  <li>
   <strong>
    Proficient in English and Arabic (both written and verbal
   </strong>
  </li>
  <li>
   Strong communication and problem-solving skills
  </li>
  <li>
   Comfortable working in a fast-paced, multicultural environment.
  </li>
  <li>
   Willing to work on
   <strong>
    a 9 months contract bas
   </strong>
   is.
  </li>
 </ul>
</div>


ARABIC SUPPORT - Work From Home

Bishop Integrated Solutions,LLC

<div>
 <p>
  <strong>
   We&rsquo;re Hiring: Senior SEO Specialist (Immediate Hiring) Alexandria &ndash; Onsite
  </strong>
 </p>
 <p>
  <strong>
   Role Description :
  </strong>
 </p>
 <p>
  This is a full-time, on-site role located in Alexandria, Egypt. The Senior SEO Specialist will be responsible for conducting keyword research, performing SEO audits, optimizing on-page content, managing link-building strategies, and analyzing web analytics to improve website performance and search engine rankings. The role involves collaboration with the marketing and development teams to ensure effective strategies are implemented.
 </p>
 <p>
  <strong>
   Key Responsibilities :
  </strong>
 </p>
 <ul>
  <li>
   Develop, execute, and continuously optimize comprehensive SEO strategies (On-page, Off-page &amp; Technical SEO).
  </li>
  <li>
   Conduct in-depth keyword research and competitive analysis to identify growth opportunities.
  </li>
  <li>
   Optimize website content, service pages, and landing pages to improve rankings and user engagement.
  </li>
  <li>
   Monitor and analyze SEO performance using tools such as Google Analytics, Google Search Console, Ahrefs, and SEMrush.
  </li>
  <li>
   Increase qualified organic traffic, improve keyword rankings, and enhance conversion rates.
  </li>
  <li>
   Identify technical SEO issues (crawl errors, indexing problems, page speed, schema, site structure) and collaborate with developers to resolve them.
  </li>
  <li>
   Build and manage high-quality link-building strategies.
  </li>
  <li>
   Prepare detailed monthly reports with insights, performance analysis, and actionable recommendations.
  </li>
 </ul>
 <p>
  <strong>
   Requirements :
  </strong>
 </p>
 <ul>
  <li>
   3&ndash;5 years of proven experience in SEO
  </li>
  <li>
   Strong expertise in SEO tools and industry best practices.
  </li>
  <li>
   Solid experience in content strategy and advanced link-building techniques.
  </li>
  <li>
   Deep understanding of technical SEO (site architecture, indexing, schema markup, Core Web Vitals, etc.).
  </li>
  <li>
   Analytical mindset with strong data interpretation and reporting skills.
  </li>
  <li>
   Ability to manage multiple projects and prioritize effectively.
  </li>
  <li>
   Strong communication and collaboration skills.
  </li>
  <li>
   Excellent English proficiency
  </li>
  <li>
   Must be a resident of Alexandria.
  </li>
 </ul>
 <p>
  📩 How to Apply
 </p>
 <p>
  <strong>
   Applicants should send their CV to:
  </strong>
 </p>
 <p>
  <strong>
   📧 careers@bishop-solutions.com
  </strong>
 </p>
 <p>
  <strong>
   Please mention &ldquo;SEO-101&rdquo; in the subject line of your email.
  </strong>
 </p>
 <p>
  <br/>
 </p>
</div>


SEO Expert

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