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Worley

<div>About us
Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
Job description:
&bull; Manage teamwork assignments, workload, and work forecasting for assigned projects.
&bull; Manage Project department and leading his team in executing the projects.
&bull; Manage the financial status and budgeting of all Contacts.
&bull; Review and approve all additional works raised by different Contractors.
&bull; Monitor the progress of the projects throughout regular meetings, visits, etc.
&bull; Resolve issues related to the Contractors &amp; Monitoring their performance.
&bull; Report to Company Management through the regular forums to provide the status and concerns of each project.
&bull; Interface with other Company departments; Contract and Operation department and addressing all issues related to different projects.
&bull; Interface with stakeholders like Ministries of Energy, and Finance, Electricity Authorities, Free zone Authorities etc.
&bull; Monitor capital projects of the Company by ensuring completion on time and within budget, quality and HSE set targets.
&bull; Prepare for Tender documents, evaluation, award &amp; execution of capital &amp; consultancy Contacts.
&bull; Supervise the work of the EPC Contractors &amp; Consultants, checking and certifying of execution documentation &amp; reports.
&bull; Certify EPC Contractors and Consultants payments.
&bull; Liaison with Government and other agencies as required for Company activities.
&bull; Conduct bi-weekly meetings with Company
&bull; Assist other sections within the organization with technical support where needed.
&bull; Ensure activities are performed in accordance with established Company Quality procedures, HSE Codes and standards and recognized industry standards.
&bull; Implement and adhere to HSE programs associated with Company Quality System policies and ensure that all staff working at the facilities adheres to these standards.
Provide immediate reporting to the Projects Manager regarding any HSE incident, accident, and non-conformances involving company staff, sub-Consultant staff and/or any company facilities and equipment.
&bull; Bachelor Degree in Engineering.
&bull; The minimum experience is 15 years as overall in Clean energy and power generation projects, which should include:
&bull; At least 10 years as Projects Manager in the Clean energy and power generation industry.
&bull; Experienced with tendering, evaluation of tenders, budgeting contract management and working with contracts and sub-Consultants.
&bull; Strong ability to monitor, train and build relationships.
Strong interpersonal and communication skills.
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
<div>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
<div>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</div></div>

Project Manager

<div>
 
 About Us
 
 
 
 Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.
 
 
 
 Main Tasks And Responsibilities
 
 
 
 
  Coordinate design engineering and engineering support for construction activities,
 
 
 
 
 including coordination with the various disciplines.
 
 
 
 
  Perform the engineering coordination and tasks follow-up functions assigned by the
 
 
 
 
 Project Delivery Manager, including interfaces within the Project functions, coordination
 
 
 
 
 of technical meetings and overall project coordination.
 
 
 
 
  Coordinate and tasks follow-up functions assigned by the Construction Manager during
 
 
 
 
 the Construction stage, including interfaces within the Project functions, coordination of
 
 
 
 
 technical meetings and overall project coordination.
 
 
 
 
  Coordinate and manage all interface work with Stakeholders, Authorities, Consultants and
 
 
 
 
 Contractors.
 
 
 
 
  Coordinate and manage all permit related activities for all projects.
 
 
 
 
  Assure the Engineering activities completion according to Contract scope of work in
 
 
 
 
 accordance with project plan and quality.
 
 
 
 
  Assist the Project Delivery Manager in the project initiation activities and in preparation of
 
 
 
 
 the Project Execution Plan.
 
 
 
 
  Assuring the application to project of all the relevant norms, local rules, company
 
 
 
 
 standards and international best practices on accident prevention and human protection,
 
 
 
 
 environmental impact reduction and energy efficiency.
 
 
 
 
  Provide technical expertise and coordinate the specialist engineers related to engineering
 
 
 
 
 design package.
 
 
 
 
  Ensure implementation of applicable Lessons Learns of previous projects during Design.
 
 
 
 
  Coordinate the engineering activities planned by the Engineering contractor to ensure
 
 
 
 
 compliance with scope of work, the safe design requirements, Operability, maintainability,
 
 
 
 
 and quality objectives of the project.
 
 
 
 
  Monitor and Report Contractor Engineering activities performance.
 
 
 
 
  Ensure timely implementation of project safety requirements on the design according to
 
 
 
 
 Company And International HSE Specifications And Norms
 
 
 
 
  Support the Project Delivery Manager with the coordination of the project engineering,
 
 
 
 
 procurement, and construction activities.
 
 
 
 
  Ensure the fulfillment of the engineering activities schedule and budget.
 
 
 
 
  Perform project task activities as delegated by Project Delivery Manager related to
 
 
 
 
 technical meetings, and engineering specialist coordination.
 
 
 
 
  Distribute tasks among engineering specialists and provide support with the development
 
 
 
 
 Of Job Descriptions.
 
 
 
 
  Define technical scope of contracts.
 
 
 
 
  Provide inputs for the proposals on professional development of the engineering
 
 
 
 
 specialists within his/her functionality.
 
 
 
 
  Monitor all the engineering work of the Engineering contractor and Construction team.
 
 
 
 
  Coordination of engineering support to fabrication/construction during execution.
 
 
 
 
  Ensure compliance with Company guidelines and Quality Assurance system.
 
 
 
 
  Clear understanding of the interface&rsquo;s activities between EPC Contractors and third
 
 
 
 
 parties.
 
 
 
 
  Coordination of all project/package technical interfaces activities.
 
 
 
 
  Active participation on the development of functional strategy within the framework of
 
 
 
 
 functional areas.
 
 
 
 
  Adhere to the Company&rsquo;s health, safety, environmental and security policies at all times
 
 
 
 
 and immediately report violations of these policies to OQGN&rsquo;s health, safety &amp;
 
 
 
 
 environment representatives.
 
 
 
 
  Coordinate the document control process to ensure that information flows are properly
 
 
 
 
 managed within OQGN, between it and other key stakeholders, particularly the required
 
 
 
 
 authority.
 
 
 
 The preference candidate with minimum 15 years of experience holding a degree in related field
 
 
 
 Moving forward together
 
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.
 
 
 And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>

Senior Project Engineer

Wood

<div>
 
 Job Description
 
 
 
 Are you ready to guide clients through the evolving energy markets &ndash; balancing profitability with sustainability and ESG commitments?
 
 
 Can you lead the way in solving complex technical challenges and unlocking innovative solutions for our clients?
 
 
 Through this highly rewarding role you will be shaping the world and creating a bright future for yourself.
 
 
 Wood is currently recruiting for Study Managers to join our Process &amp; Chemicals Consulting Team based in Muscat, Oman.
 
 
 
 Responsibilities
 
 
 
 As an experienced engineer, with a strong appreciation of process design and an interest in the holistic aspects of Greenfield and Brownfield projects, you will grow your career through taking Commercial and Client Stakeholder management responsibility for delivering across the pre-FEED phases of project implementation (pre-feasibility, concept, feasibility, pre-FEED etc).
 
 
 Focusing on predictable project delivery against key internal and external metrics of cost, schedule and quality you will steer your project team to develop the technoeconomic solution that guides your client to successfully achieve the next stage in their decision gate process.
 
 
 You will interface with a multi-disciplinary team of highly capable Subject Matter Experts and Consultants to deliver best in class solutions that will ensure high customer satisfaction. This will lead to opportunities for further advancement of your career in multiple directions.
 
 
 This is a fantastic role for a leadership focused process engineer with a real passion for developing their own leadership style and project management capabilities while making a difference in both Energy Security and Energy Transition.
 
 
 
 The Key Objectives For This Role Are
 
 
 
 <ul>
 <li>
 Develop and manage strong customer relationships that ensure Wood is the Client&rsquo;s contractor of choice for early phase studies
 </li>
 <li>
 Oversee all aspects of project management and delivery of pre-FEED scopes of work in accordance with the contract whilst managing project risk profile and change
 </li>
 <li>
 Manage and lead the project team to achieve the health, safety, environmental, schedule, cost and quality requirements of the study. Ensure that Wood&rsquo;s and Client&rsquo;s Health and Safety, Environmental and Quality Management Procedures are followed
 </li>
 <li>
 Grow in leadership qualities and capability providing optimised solutions to Client&rsquo;s complex multi-faceted problems; articulating these in a way that allows Clients to readily present to their own internal and external stakeholders
 </li>
 <li>
 Develop compelling and competitive proposals that readily demonstrate to Clients the best way to deliver their project
 </li>
 <li>
 Challenge the status quo, support and be part of an award-winning group that seeks to grow and develop to be the best it can be
 </li>
 <li>
 Be a role model for Wood&rsquo;s behaviours; encouraging a collaborative, inclusive and supportive team that can have fun and enjoy the work we deliver
 
 
 </li>
 </ul>
 
 Our Clients and Projects
 
 
 
 
 It&rsquo;s a future for all of us.
 
 We aspire to shape a better tomorrow by unlocking solutions that address the biggest challenges facing our clients and our society.
 
 
 Across our Consulting business, we service a varied client base worldwide including; National, International and Private Energy Companies, World Class private developers (major and independent), investment banks, utilities &amp; power generation companies and Technology Providers. We provide value added services bespoke to the clients' requirements across; advisory services, technical specialists, project management, owners engineering through all pre-FEED project phases as well as supporting Wood Project and Operations Business Units through FEED and EPC phases of the project lifecycle.
 
 
 Our specialisms are across Upstream developments, New Green and Blue Energies, Hydrogen and Hydrogen vectors (e.g. Methanol and Ammonia), Carbon Capture Utilization and Storage (CCUS), Fuels &amp; Chemicals.
 
 
 
 Qualifications
 
 
 
 
 What we can offer
 
 
 
 <ul>
 <li>
 A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business
 </li>
 <li>
 Meaningful and interesting projects delivered to leaders of industry across the energy transition, emerging and conventional energy sectors
 </li>
 <li>
 Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant
 </li>
 <li>
 Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business
 </li>
 <li>
 Competitive renumeration package with regular reviews to ensure we are rewarding at the right level in line with the market
 </li>
 <li>
 Commitment to continued professional development; development plans that are tailored to your individual needs and interests
 </li>
 <li>
 Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
 
 
 </li>
 </ul>
 
 If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood.
 
 
 
 
 Skills And Qualifications
 
 
 
 You may read these details and consider not applying because your knowledge, experience and skills base doesn&rsquo;t fully cover every item listed, and that&rsquo;s understandable. However, we&rsquo;d still like to hear from you. At Wood, we understand and acknowledge that everyone is different, we are committed to equal opportunities and want to access all the talent that is out there. We are committed to attracting a broad range of skills, knowledge and experiences and embrace differences. So even if you feel you don&rsquo;t have everything listed, but think you have some of the experience, knowledge or skills to help us unlock solutions to the world&rsquo;s most critical challenges and grow your potential&hellip;.do apply.
 
 
 
 Expected
 
 
 
 <ul>
 <li>
 Degree qualified in a relevant Engineering or Science Discipline
 </li>
 <li>
 Commercial awareness of project delivery
 </li>
 <li>
 Understands the levels of detail required to support the early phase decision making process for pre-FEED phases (pre-feasibility, concept, feasibility, pre-FEED etc)
 </li>
 <li>
 Ability to engage early with clients, understand their drivers and pain points to jointly develop value-add studies
 </li>
 <li>
 Experienced in chairing meetings and facilitating workshops
 </li>
 <li>
 Capable of motivating and leading multi-disciplined and multi-cultural teams, encouraging a collaborative and inclusive culture
 </li>
 <li>
 Ability to develop compelling proposals to solve client problems, including manhour, execution strategy and schedule development.
 </li>
 <li>
 Communicates effectively to build collaboration and influence stakeholders
 </li>
 <li>
 Thinks strategically, takes decisions and delivers results
 </li>
 <li>
 Experienced in the downstream sector &ndash; refining, fuels and chemicals
 
 
 </li>
 </ul>
 
 Desirable
 
 
 
 <ul>
 <li>
 Chartered Engineer or Scientist
 </li>
 <li>
 Member of an appropriate professional institution
 </li>
 <li>
 Some level of qualification from Association of Project Management or similar
 </li>
 <li>
 Commercial exposure through responsible positions in Proposals, Legal or Commercial
 </li>
 <li>
 Experience in FEED, EPC, Commissioning and / or Operations such that Clients recognise the experience from later phases being considered in their early project phase
 </li>
 <li>
 Experience in New Energies (Hydrogen, CCUS, Low Carbon Fuels etc)
 </li>
 <li>
 Proficient in the use of project scheduling, estimating and cost accounting tools and methods
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 45 countries, employing around 25,000 people. www.woodplc.com
 
 
 
 Diversity Statement
 
 
 
 We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
</div>

Study Manager

CGG KWT (Oman Branch)

Job Opportunity: Project Director (Oil &amp; Gas EPC)Location: Muscat, Oman Company: CGG KWT (Oman Branch)About the RoleCGG KWT is seeking an experienced Project Director to lead and oversee large-scale EPC (Engineering, Procurement, and Construction) projects in the Oil &amp; Gas sector. This role requires a strategic leader with proven expertise in managing complex projects, ensuring delivery excellence, and driving operational efficiency in line with client expectations and industry standards.Key Responsibilities<ul><li>Project Leadership: Direct and manage multi-disciplinary EPC projects from initiation to completion.</li><li>Strategic Planning: Develop project execution strategies, schedules, and budgets.</li><li>Stakeholder Management: Act as the primary liaison with clients, contractors, and regulatory authorities.</li><li>Risk &amp; Compliance: Ensure adherence to HSE standards, contractual obligations, and local regulations.</li><li>Team Development: Mentor and guide project managers, engineers, and support staff to achieve project goals.</li><li>Financial Oversight: Monitor project costs, cash flow, and profitability.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Engineering (Mechanical, Civil, or related discipline).</li><li>Minimum 15+ years of experience in Oil &amp; Gas EPC projects, with at least 5 years in a senior leadership role.</li><li>Strong knowledge of project management methodologies and international EPC standards.</li><li>Excellent communication, negotiation, and leadership skills.</li><li>Proven track record of delivering multi-million-dollar projects on time and within budget.</li></ul>Why Join Us?At CGG KWT, we pride ourselves on delivering world-class EPC solutions in the Oil &amp; Gas industry. Joining our Muscat branch means being part of a dynamic team that values innovation, integrity, and excellence.Pay: RO3,500.000 - RO5,200.000 per monthWork Location: In person

Chief Technology Officer (CTO)

Leo Development

PROJECT ENGINEER &ndash; CIVIL<ul><li>Minimum 5 years of Experience in Oman</li><li>Shoul be avialable in Oman Currently</li><li>Bachelors in Civil Engineering</li><li>Proven experience in high-rise building projects</li><li>Strong background in luxury residential/commercial developments</li><li>Excellent leadership, planning, and project execution skills</li><li>Ability to manage timelines, contractors, consultants, and site operations effectively</li></ul>Pay: RO600.000 - RO1,000.000 per monthWork Location: In person

PROJECT ENGINEER CIVIL

<div>
 
 Building on our past. Ready for the future
 
 
 
 Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We&rsquo;re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.
 
 
 
 Purpose
 
 
 
 You will provide electrical engineering services to Worley and its customers, including technical support and supervision within the electrical engineering team.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver electrical engineering services that meet Worley', its customers' and applicable statutory and regulatory specifications, on time and within budget.
 </li>
 <li>
 Initiate, manage and if required supervise electrical engineering project requirements.
 </li>
 <li>
 Perform electrical engineering services such as:
 </li>
 <ul>
 <li>
 participate in relevant meetings, prepare progress reports and follow required checking procedures;
 </li>
 <li>
 ensure the project scope is clear and that changes comply with project change management processes;
 </li>
 <li>
 provide assistance and advice during procurement, construction and commissioning activities. For example, write requisitions, conduct technical bid evaluations and write purchase orders.
 </li>
 </ul>
 <li>
 If required, act as the electrical engineering Lead on specific projects.
 </li>
 <li>
 If responsible for a team:
 </li>
 <ul>
 <li>
 outline project requirements including actively promoting workshare, where appropriate, assign tasks and supervise progress;and
 </li>
 <li>
 ensure the required services meet Worley,its customers and applicable statutory and regulatory requirements, on time and within budget.
 </li>
 </ul>
 <li>
 Proactively resolve any discrepancies between Worley and its Customer's requirements.
 </li>
 <li>
 Keep up-to-date with the latest developments and technical innovations in electrical engineering.
 </li>
 <li>
 If required, assist and support junior personnel within the electrical engineering team.
 </li>
 <li>
 Communicate effectively with the electrical engineering team and project stakeholders, including the Customer.
 </li>
 <li>
 Identify issues and problems, develop appropriate solutions, and ask for assistance when required.
 
 </li>
 </ul>
 
 What You Will Bring
 
 
 
 
 Technical and Industry Experience
 
 
 
 <ul>
 <li>
 Highly effective technical and practical engineering skills and ability to consistently deliver quality, accurate and timely work to Worley and its customers.
 </li>
 <li>
 A sound knowledge of the fundamental requirements of the electrical engineering, and the basic requirements of other engineering fields.
 </li>
 <li>
 A sound knowledge of applicable local and international standards and statutory and regulatory requirements.
 </li>
 <li>
 Competent use of electrical engineering specific software.
 </li>
 <li>
 Competent use of relevant software such as MS Office Suite.
 </li>
 <li>
 Substantial technical land practical experience in electrical engineering in the same or similar industry including experience in working in multi-disciplinary projects and teams.
 
 
 </li>
 </ul>
 Bachelor Degree in Engineering
 
 
 
 Minimum Experience Required 15 Yrs In Oil And Gas
 
 
 
 
 Moving forward together
 
 
 
 We&rsquo;re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.
 
 
 We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
 
 
 And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
 
 
 Whatever your ambition, there&rsquo;s a path for you here. And there&rsquo;s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
</div>

Senior Electrical Engineer

Al siyabi group International LLC

Department: After Sales DepartmentReports To: After Sales Manager or the Head of Sales (until the After Sales Manager is hired). Job Location: Muscat, Oman.Employment Type: Full-TimeJob Purpose:The Handover Specialist is responsible for managing the customer journey from unit readiness through successful property handover and initial move-in support. The role acts as the primary point of contact between customers and internal departments during the post-sales stage, ensuring a smooth, professional, and timely handover process.The Handover Specialist will coordinate inspections, snagging, documentation, customer communication, and ownership transition activities while ensuring high levels of customer satisfaction and compliance with company procedures. The role serves as a critical link between Sales, Finance, Legal, Project, Quality, and Facility Management teams to ensure units are delivered in accordance with company standards and customer expectations.Key Responsibilities:1. Customer Handover Management<ul><li>Manage the end-to-end handover process for assigned units and projects.</li><li>Coordinate and schedule handover appointments with customers.</li><li>Ensure all handover requirements, approvals, and prerequisites are completed prior to releasing units.</li><li>Conduct customer orientation sessions and explain unit features, community facilities, operating manuals, warranties, and maintenance procedures.</li><li>Deliver a professional, efficient, and customer-focused handover experience.</li></ul>2. Customer Communication &amp; Relationship Management<ul><li>Act as the primary point of contact for customers during the pre-handover and handover stages.</li><li>Maintain regular communication regarding construction updates, handover readiness, snagging progress, documentation requirements, and appointment schedules.</li><li>Respond to customer inquiries, concerns, and complaints in a timely and professional manner.</li><li>Build and maintain positive relationships to enhance customer satisfaction and brand loyalty.</li><li>Coordinate with overseas and expatriate customers and facilitate remote handover arrangements where applicable.</li></ul>3. Customer Journey &amp; Ownership Transition<ul><li>Manage the customer's transition from purchaser to homeowner.</li><li>Ensure all ownership transfer requirements are fulfilled prior to handover.</li><li>Coordinate customer readiness related to payments, financing approvals, legal documentation, registration requirements, and utility processes.</li><li>Guide customers through move-in preparations and community onboarding requirements.</li><li>Assist customers in understanding warranty coverage, defect liability procedures, community regulations, and facility management processes.</li><li>Facilitate a seamless transition from the Sales Department to the After Sales and Facility Management teams.</li></ul>4. Snagging &amp; Defect Resolution Coordination<ul><li>Coordinate pre-handover inspections and snagging activities.</li><li>Prepare, maintain, and monitor snagging reports.</li><li>Liaise with Project Management, Construction, Consultants, Contractors, and Quality teams to ensure timely rectification of defects.</li><li>Track snag closure progress and provide regular updates to customers and management.</li><li>Verify completion of all rectification works before handover.</li><li>Ensure units meet approved quality standards prior to customer possession.</li></ul>5. Property Inspection &amp; Handover Execution<ul><li>Conduct final inspections to verify unit readiness.</li><li>Ensure units comply with approved specifications, quality standards, and handover requirements.</li><li>Accompany customers during handover inspections and walkthroughs.</li><li>Record customer observations and manage any remaining issues requiring follow-up.</li><li>Coordinate the issuance of keys, access cards, remotes, parking allocations, and related access devices.</li><li>Ensure all handover acknowledgements and acceptance forms are signed and completed.</li></ul>6. Documentation &amp; Compliance<ul><li>Verify completion of all customer documentation and contractual requirements.</li><li>Ensure customers have fulfilled all financial obligations prior to handover.</li><li>Prepare and issue handover documentation packages, including:</li><li>Handover forms</li><li>Warranty certificates</li><li>User manuals</li><li>Community guidelines</li><li>Emergency contact information</li><li>Utility and service connection information</li><li>Key and access card records</li><li>Maintain complete and accurate customer records and handover files.</li><li>Ensure compliance with company policies, procedures, and regulatory requirements.</li></ul>7. Coordination with Internal Departments<ul><li>Coordinate closely with:</li><li>Sales Department</li><li>Finance Department</li><li>Legal Department</li><li>Project Management Team</li><li>Construction Team</li><li>Quality Assurance Team</li><li>Facility Management Team</li><li>Customer Service Team</li><li>Ensure all departments complete their obligations prior to handover.</li><li>Follow up on pending actions affecting handover timelines.</li><li>Escalate critical issues and delays to management when necessary.</li></ul>8. Handover Tracking &amp; Reporting<ul><li>Maintain accurate handover trackers and unit status reports.</li><li>Update CRM and internal systems with all customer interactions and handover milestones.</li><li>Prepare weekly and monthly reports on:</li><li>Units ready for handover</li><li>Units handed over</li><li>Outstanding snagging items</li><li>Customer issues and complaints</li><li>Handover forecasts and schedules</li><li>Monitor and report performance against departmental KPIs.</li></ul>9. Post-Handover Support<ul><li>Conduct post-handover follow-up with customers.</li><li>Coordinate resolution of any defects identified during the Defects Liability Period (DLP).</li><li>Support customers during initial move-in and occupancy stages.</li><li>Coordinate handover of customer records and open issues to Facility Management and Customer Service teams.</li><li>Monitor customer satisfaction and ensure timely resolution of post-handover concerns.</li></ul>10. Process Improvement<ul><li>Identify opportunities to improve customer experience and handover efficiency.</li><li>Recommend enhancements to handover procedures, communication processes, templates, and documentation.</li><li>Support the development and implementation of After Sales policies, SOPs, and customer service standards.</li><li>Contribute to continuous improvement initiatives across the customer lifecycle.</li></ul>Authority LevelsThe Handover Specialist is authorized to:<ul><li>Coordinate directly with customers regarding handover requirements and scheduling.</li><li>Request updates and action plans from internal departments relating to handover readiness.</li><li>Recommend postponement of handover where quality standards, documentation, or customer obligations have not been fulfilled.</li><li>Escalate customer complaints, quality concerns, and project delays to the After Sales Manager or Head of Sales or to the Developer directly.</li></ul>Key Performance Indicators (KPIs)&middot; On-Time Handover Rate.&middot; Customer Satisfaction Score (CSAT).&middot; Number of Units Handed Over per Month.&middot; Snag Closure Rate Prior to Handover.&middot; Average Snag Resolution Time.&middot; Customer Complaint Resolution Time.&middot; Documentation Accuracy and Compliance Rate.&middot; CRM Update Compliance.&middot; Percentage of Units Handed Over with Zero Major Defects.&middot; Post-Handover Customer Satisfaction Rating.Qualifications&middot; Bachelor's Degree in Business Administration, Real Estate, Property Management, Engineering, Customer Service, or a related fieldExperience&middot; Minimum 3&ndash;5 years of experience in customer service, property handover, after-sales, property management, real estate development, or related fields.&middot; Experience within residential real estate developments is preferred.&middot; Experience coordinating multiple stakeholders and managing customer-facing processes.&middot; GCC/Oman real estate experience is an advantage.Skills &amp; CompetenciesTechnical Skills&middot; Understanding of residential property handover processes.&middot; Knowledge of snagging and defect management procedures.&middot; Familiarity with property sales documentation and customer records.&middot; Proficiency in CRM systems and Microsoft Office applications.&middot; Report preparation and tracking capabilities.Soft Skills&middot; Excellent customer service and relationship management skills.&middot; Strong communication and interpersonal abilities.&middot; Conflict resolution and complaint handling skills.&middot; Attention to detail and problem-solving capability.&middot; Strong organizational and coordination skills.&middot; Ability to work under pressure and manage multiple priorities.Personal Attributes&middot; Professional and customer-focused attitude.&middot; High level of integrity and accountability.&middot; Proactive and solution-oriented mindset.&middot; Ability to work collaboratively across departments.&middot; Commitment to delivering exceptional customer experiences.Language Requirements&middot; English &ndash; Mandatory&middot; Arabic &ndash; PreferredOther Requirements&middot; Valid driving license preferred&middot; Professional appearance and customer-focused attitude&middot; Ability to work at project site and coordinate with multiple stakeholdersWork Location: In person

Handover Specialist/Coordinator

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