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application engineer

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Bureau Veritas

<div><div>Position Overview
We are seeking an experienced Building and Infrastructure Head to drive revenue growth and expand our market presence in the building, construction, and infrastructure sectors. This role combines strategic business development with hands-on account management, leveraging deep industry knowledge and proven sales expertise.
Key Responsibilities
Sales &amp; Business Development<ul><li>
Identify and pursue new business opportunities in building and infrastructure markets</li><li>
Develop and execute strategic sales plans to achieve revenue targets</li><li>
Build and maintain relationships with key clients, contractors, architects, and project managers</li><li>
Prepare proposals, presentations, and technical documentation for prospective clients</li><li>
Negotiate contracts and close deals within defined parameters</li><li>
Conduct regular client reviews and identify upselling/cross-selling opportunities</li><li>
Serve as primary point of contact for assigned accounts</li><li>
Address client concerns and resolve issues promptly</li></ul>
Market &amp; Industry Knowledge<ul><li>
Stay current with Saudi building codes, infrastructure standards, and regulatory requirements</li><li>
Monitor competitor activities and market trends</li><li>
Identify emerging opportunities in project management, project supervision, design review, technical assurance, QA/QC framework, HSE supervision, Environmental services and consultancy, asset conditions assessment, Testing and commissioning etc.</li><li>
Provide market insights to inform company strategy</li></ul>
Team &amp; Cross-Functional Collaboration<ul><li>
Coordinate with technical teams (engineers, inspectors, certifiers) to deliver solutions</li><li>
Support proposal development with accurate technical and commercial information</li><li>
Mentor junior sales staff and contribute to team development</li><li>
Participating in industry events, trade shows, and networking activities</li></ul>
Required Qualifications
Experience<ul><li>
15+ years of sales experience in building, construction, infrastructure, or related industries</li><li>
Proven track record of exceeding sales targets and revenue goals</li><li>
Experience with B2B sales, preferably in technical/professional services</li><li>
Demonstrated success managing complex, multi-stakeholder deals</li><li>
TIC Background</li></ul>
Knowledge &amp; Skills<ul><li>
Deep understanding of building codes, construction standards, and infrastructure regulations</li><li>
Knowledge of testing, inspection, and certification services (ISO, ASTM, IEC standards preferred)</li><li>
Strong negotiation and closing skills</li></ul></div></div>

BNI Sales Head -WR

Freyssinet Saudi Arabia

Position: Fresh Architect BIM EngineerExperience: 0–3 Years Location: Jeddah   Role PurposeSupport project teams by developing accurate architectural BIM models and drawings in accordance with project requirements, BIM standards, and coordination needs. The role focuses on modelling, documentation, and assisting BIM coordination under senior supervision Key Responsibilities:<ul><li>Develop and update architectural BIM models using Revit in line with project drawings, specifications, and BIM standers.</li><li>Prepare architectural drawings (plans, sections, elevations, details) extracted from BIM models.</li><li>Ensure model accuracy, consistency, and compliance with LOD requirements.</li><li>Assist in BIM coordination with structural and MEP disciplines, including clash detection support.</li><li>Incorporate design changes, RFIs, and comments into the BIM model in a timely manner.</li><li>Maintain proper model structure, naming conventions, and file management.</li><li>Support quantity take-offs and basic schedules from BIM models when required.</li><li>Follow company BIM standards, workflows, and QA/QC procedures.</li></ul>  Technical Skills<ul><li>Excellent command of Revit &amp; AutoCAD is a mandatory.</li><li>Understanding of BIM fundamentals: LOD, model coordination, families, views, sheets.</li><li>Familiarity with Dynamo for Revit is an advantage.</li><li>Familiarity with Navisworks (basic) is an advantage.</li><li>Ability to read and understand architectural drawings and specifications.</li></ul> Preferred Experience<ul><li>Bachelor’s degree in architectural engineering.</li><li>0–3 years of experience in technical Engineer role.</li><li>Internship or fresh graduate experience in BIM-based projects is a plus.</li><li>Exposure to site or technical office workflows is an advantage.</li></ul>

Fresh- Architect BIM Engineer

F.I.C

we are looking for Bakery Plant Manager as per the below details:Job SummaryThe Bakery Plant Manager is responsible for overseeing the end-to-end operations of the bakery manufacturing facility, ensuring efficient production, high product quality, compliance with food safety standards, cost control, and on-time delivery. The role involves managing production teams, optimizing processes, maintaining equipment performance, and driving continuous improvement initiatives.Key Responsibilities1. Production &amp; Operations Management<ul><li>Plan, organize, and supervise daily bakery production activities.</li><li>Ensure production targets are achieved in line with demand forecasts.</li><li>Monitor production efficiency, yield, waste control, and downtime.</li><li>Optimize workflow, manpower allocation, and production scheduling.</li></ul>2. Quality &amp; Food Safety Compliance<ul><li>Ensure full compliance with food safety standards.</li><li>Maintain consistent product quality and adherence to recipes/specifications.</li><li>Coordinate with QA/QC teams to manage audits, inspections, and certifications.</li><li>Investigate and resolve quality deviations and customer complaints.</li></ul>3. Team Leadership &amp; Workforce Management<ul><li>Lead and manage supervisors, line leaders, and production staff.</li><li>Conduct performance evaluations and training programs.</li><li>Foster a culture of safety, accountability, and continuous improvement.</li><li>Ensure compliance with company policies and labor regulations.</li></ul>4. Cost Control &amp; Budget Management<ul><li>Control manufacturing costs including raw materials, labor, and utilities.</li><li>Monitor inventory levels to reduce waste and prevent shortages.</li><li>Participate in budgeting and cost optimization initiatives.</li></ul>5. Maintenance &amp; Equipment Management<ul><li>Oversee preventive and corrective maintenance of bakery equipment.</li><li>Minimize downtime and ensure operational readiness of machinery.</li><li>Coordinate with maintenance teams for upgrades and improvements.</li></ul>6. Supply Chain &amp; Coordination<ul><li>Coordinate with procurement for raw material availability.</li><li>Work closely with sales and planning teams to meet demand requirements.</li><li>Ensure timely dispatch and distribution coordination.</li></ul>7. Health, Safety &amp; Environment (HSE)<ul><li>Ensure workplace safety standards are maintained.</li><li>Conduct risk assessments and enforce safe working practices.</li><li>Ensure compliance with local health and safety regulations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Food Technology, Industrial Engineering, Business Administration, or related field.</li><li>Minimum 15&ndash;20 years of experience in bakery or food manufacturing.</li><li>At least 3&ndash;5 years in a managerial role within a factory environment.</li></ul>Other Details :<ul><li>Salary is up to 35K.</li><li>Nationality : Any Arab nationality.</li><li>Arab candidate outside KSA can be an option with previous experience in KSA.</li></ul>Job Type: Full-timePay: ﷼30,000.00 - ﷼35,000.00 per month

Bakery Plant Manager

CCL Global

<div>
 
 CCL Arabian Solutions (part of the CCL Global group) are working with an International Consultancy to recruit a PMO Manager to head up a new Water treatment project based in in Riyadh; KSA.
 
 
 
 
 
 As the senior-most Consultant representative you will be responsible for directing, coordinating, and supervising the entire Water Management Office (WMO) team on this major program of works. This role ensures that all TSE-related planning, operations, engineering oversight, asset management, governance, and compliance activities are executed in full alignment with their clients governance frameworks, PMO processes, and strategic objectives.
 
 
 
 
 
 The WMO Representative acts as the primary interface between the Consultant, the PMO Water Management Director, project departments, external authorities, contractors, and service providers. This role ensures coherent management of the Riyadh TSE system, strategic decision-making, coordinated delivery of Long-Term Planning, Daily O&amp;M Oversight, Governance &amp; Compliance and continuous performance monitoring consistent with international and national standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 Leadership, Governance &amp; Strategic Oversight:
 
 
 <ul>
 <li>
 Provide overall leadership to the WMO team and ensure full alignment with project strategic objectives.
 </li>
 <li>
 Oversee the execution of Long-Term Planning,Daily O&amp;M Oversight, and Governance &amp; Compliance.
 </li>
 <li>
 Establish lines of communication and coordination with PMO WaterManagement Director, RCRC stakeholders, contractors, and consultants.
 </li>
 <li>
 Ensure full adherenceto RCRC policies,workflows, procedural controls,and reporting protocols.
 </li>
 <li>
 Supervise the WMO team&rsquo;s performance, productivity, and resourceallocation across all
 </li>
 <li>
 functional domains.
 </li>
 <li>
 Provide senior-level advice on asset lifecycle strategy,system expansion, TSE optimization, and sustainability objectives.
 </li>
 </ul>
 
 
 
 
 
 Technical &amp; Operational Oversight:
 
 
 <ul>
 <li>
 Lead and validatelong-term TSE demand planning, hydraulicmodelling reviews, and engineering analyses performed by the WMO technical specialists.
 </li>
 <li>
 Ensure the propersupervision of TSE O&amp;M Contractors, including compliance with
 </li>
 <li>
 SLAs, KPIs, safetystandards, and technical procedures.
 </li>
 <li>
 Direct the resolution of engineering challenges affecting TSE assets,pumping stations, transmission pipelines, reservoirs, and control systems.
 </li>
 <li>
 Provide senior oversighton SCADA integration, digital systems, cybersecurity requirements, and operational readiness.
 </li>
 <li>
 Ensure engineering decisionsand operational recommendations maintain system
 </li>
 <li>
 reliability, safety, and performance.
 </li>
 </ul>
 
 
 
 
 
 Compliance, Reporting&amp; Documentation:
 
 
 <ul>
 <li>
 Ensure all TSE-related activities comply with project governance requirements and PMO processes.
 </li>
 <li>
 Approve and submitWeekly, Monthly, and Quarterly WMO progress reports.
 </li>
 <li>
 Approve the IPC for the TSE Operation contractors.
 </li>
 <li>
 Oversee preparation of the AnnualWork Plan, budgets,variance reports, and rolling forecasts.
 </li>
 <li>
 Ensure documentation control,QA/QC reviews, and traceability of all technical,
 </li>
 <li>
 contractual, and governance documentation.
 </li>
 </ul>
 
 
 
 
 
 Stakeholder Coordination &amp; External Interface:
 
 
 <ul>
 <li>
 Chair weekly, monthlycoordination meetings with TSE O&amp;Mcontractors, consultants, and technical partners.
 </li>
 <li>
 Interface with externalauthorities (NWC, MEWA, SEC, Amana,SWCC, and end users).
 </li>
 <li>
 Lead discussions on system constraints, operational incidents, shutdowns, and inter-agency dependencies.
 </li>
 <li>
 Resolve conflicts, facilitate approvals, remove bottlenecks, and elevate decisions requiring PMO or RCRC leadership input.
 </li>
 </ul>
 
 
 
 
 
 Contractual &amp; Administrative Leadership:
 
 
 <ul>
 <li>
 Issue site instructions, certificate recommendations, and non-binding technicaldirectives.
 </li>
 <li>
 Support procurement and evaluation of TSE-related contractors and service providers.
 </li>
 <li>
 Monitor contractual compliance, variations, payment certificates, and performance claims.
 </li>
 <li>
 Ensure the team maintains accurateregisters for legal compliance, procurement, and authority interactions.
 </li>
 </ul>
 
 
 
 
 
 Risk, Safety &amp; Quality Oversight:
 
 
 <ul>
 <li>
 Ensure all WMO activities complywith QHSE guidelines and Saudi regulatory requirements.
 </li>
 <li>
 Oversee risk assessments, emergency response planning, and mitigation strategies.
 </li>
 <li>
 Approve corrective actionsfor safety incidents, asset failures, engineering anomalies, and system disruptions.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp;Experience
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Engineering, Water Management, Asset Management, or related discipline.
 </li>
 <li>
 15+ years in water infrastructure planning, TSE/wastewater systems,asset
 </li>
 <li>
 management, or utilityoperations.
 </li>
 <li>
 Proven experience leadingmultidisciplinary teams.
 </li>
 <li>
 Strong background in asset lifecycle planning, hydraulic systems,SCADA governance.
 </li>
 <li>
 Preferred certification: IAM or equivalent.
 </li>
 <li>
 Strong communication, leadership, and stakeholder management skills.
 </li>
 <li>
 English language: Full Professional Proficiency; Arabic is an advantageous.
 </li>
 </ul>
 
 
 
 
 
 Competencies &amp; Behavioral Attributes
 
 
 <ul>
 <li>
 Strategic thinker with ability to implement operational programs.
 </li>
 <li>
 Excellent interpersonal and stakeholder coordination skills.
 </li>
 <li>
 Strong analytical and decision-making ability.
 </li>
 <li>
 High ethical standardsand professionalism.
 </li>
 <li>
 Adaptability to evolvingprogram needs.
 </li>
 </ul>
 
 
 
 
 
 Deliverables &amp; Performance Indicators
 
 
 <ul>
 <li>
 Weekly, Monthly, and Quarterly WMO progress reports.
 </li>
 <li>
 Annual Work Plan, budgets, KPI dashboards.
 </li>
 <li>
 Compliance reports, governance documentation.
 </li>
 <li>
 Oversight of all Task deliverables.
 </li>
 </ul>
 
 
</div>

PMO Manager

Grundfos Pumps

<div>Would you like working in close coordination with various stakeholders from the divisions and country and set-up the Quality and EHS roadmap?
What is the job about?
Ability to speak and write in English would be needed to succeed in this role. After production establishment, will become an integral part of the plant driving Plant Quality and EHS functional activities supporting to the Plant Manager and Autonomous Production Unit (APU). Highly collaborative role working in close coordination with various stakeholders from the divisions and country. 
Your main responsibilities:<ul><li>
Responsible for Ensuring the adherence to Plant Safety procedures/policies and implementing the Safety Culture</li><li>
Set-up the Quality and EHS roadmap in collaboration with IMEA Ops EHS and Quality leader.</li><li>
Establishing, Implementing &amp; Maintaining the Quality, Environment, Health &amp; Safety Management System in accordance with ISO9001/14001/ISO45001 and Grundfos group Standards &ndash; GDS</li><li>
Driving and implementing the Grundfos Production System &ndash; GPS</li><li>
Perform internal audits (9001/14001/45001) at regular intervals and ensure the compliance to policies/procedure/standards.</li><li>
Perform periodical Gemba walks, identify improvement opportunities areas in Quality &amp; EHS and be a driver for continuous improvement</li><li>
Ensuring the compliance to the Statutory requirements</li><li>
Responsible for all the Process/Product/Customer quality related matters at the plant</li><li>
Systematic recording &amp; analytical problem solving with various quality tools</li><li>
Constantly drive towards &ldquo;Total Quality culture&rdquo;</li><li>
Provide appropriate trainings and reporting of the EHS/Quality performance</li><li>
Identification and implementation of Improvement proposals and kaizen.</li></ul> 
Your background:<ul><li>
Bachelor Engineering Graduate from a reputed institution</li><li>
Saudi National, Fluent in English both speaking and writing.</li><li>
Skills to manage projects and liasoning with government authorities and establishments</li><li>
Minimum 3 years of work experience in EHS / Quality function with working skills on EHS cultural enhancement and key quality deployment tools</li><li>
Safety Leadership and working knowledge with Risk assessment/Aspect impact analysis
</li><li>Analytical and Problem solving skills using QC tools</li><li>
Able to work in a matrix organization, collaborate and able to work independently with minimum supervision</li><li>
Understanding of Lean principles with demonstrated applications within Shop floor</li><li>
Demonstrated skills on deploying continuous improvements</li></ul> 
What&rsquo;s in it for you?
We&rsquo;ll support you with continuous learning and development opportunities, to help discuss and steer your long-term Grundfos career path. You&rsquo;ll be welcomed from day one into an inclusive, trusting environment guided by six core values.
Do you want to learn more?
If this job sounds appealing to you, please send us your English resume and motivation letter by clicking on &lsquo;Apply&rsquo;.
We look forward to hearing from you!</div>

Associate Quality & EHS Specialist - CBS Saudi

Red Sea Global

<div>
 
 
 Join The Destination Management Company!
 
 
 
 
 
 
 DMC (Destination Management Company) is one of Red Sea Global (RSG) subsidiaries and is a destination management company that deploys knowledge, expertise, and resources, in the design and implementation of hotel accommodations, transportation, itineraries, activities and logistics for RSG destinations.
 
 
 We are a one stop shop for B2B and B2C customers and provide an authentic, unique and effective planning and booking solution from end to end. Our strong presence and cutting-edge technology enable us to deliver best in class services to all our clients.
 
 
 
 
 
 Our knowledgeable and talented customer care team are available around the clock to cater the needs of our clients and handle all types of queries with the highest level of luxury concierge services and a seamless guess experience from start to finish. DMC also offers Meet &amp; Assist services across RSG destination ensuring a hassle-free travel experience for our esteemed guests.
 
 
 We are confident that with our unwavering commitment to excellence, DMC will set new standards in the travel and tourism industry in Saudi Arabia.
 
 
 
 
 
 
 Job Summary:
 
 
 
 Manage the design, implementation, and continuous improvement of quality assurance frameworks and learning programs across Visit Red Sea operations to ensure consistent luxury service standards, operational compliance, and capability development
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 
 Functional Responsibilities:
 
 </li>
 </ul>
 
 
 
 <ol>
 <li>
 Design, maintain, and enhance quality assurance frameworks, scorecards, and audit tools across VRS functions.
 </li>
 <li>
 Conduct structured quality audits of guest interactions to assess compliance with service, policy, and brand standards.
 </li>
 <li>
 Provide actionable QA feedback and coaching insights to drive measurable performance improvement.
 </li>
 <li>
 Lead root cause analysis for service failures and complaints, recommending corrective and preventive actions.
 </li>
 <li>
 Design and deliver operational training programs covering technical knowledge, service excellence, and compliance requirements.
 </li>
 <li>
 Develop and manage annual and monthly training plans aligned with operational priorities.
 </li>
 <li>
 Prepare structured training materials, assessments, and post-training evaluation tools.
 </li>
 <li>
 Review, update, and standardize SOPs, FAQs, and operational documentation.
 </li>
 <li>
 Track and analyze quality performance trends and training outcomes, preparing management reports.
 </li>
 <li>
 Ensure compliance with internal policies, regulatory requirements, and brand guidelines.
 </li>
 <li>
 Align VRS Quality &amp; Learning practices with RSG Group HR and Organizational Quality Management frameworks, ensuring governance adherence.
 </li>
 </ol>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 
 Academic Qualifications:
 
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, Human Resources, or related field.
 </li>
 <li>
 
 Years of Experience:
 
 4&ndash;6 years of relevant experience
 </li>
 <li>
 
 Certificates (Preferred):
 
 Preferred to have Certified Quality Auditor (CQA), Train-the-Trainer certification, or Customer Experience / Service Excellence certification.
 </li>
 </ul>
 
 
</div>

Assistant Manager – Quality & Learning

SkillersZone LLC

<div>
 We are seeking aAdministrative Customer Virtual Entry-Level Admin Assistant to support our customers and internal teams across the
 
 (MENA)
 
 region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.
 
 
 You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service (Primary)
 </li>
 <li>
 Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable)
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed
 </li>
 <li>
 Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations
 </li>
 <li>
 Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution
 </li>
 <li>
 Administrative Support (Core)
 </li>
 <li>
 Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance
 </li>
 <li>
 Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports
 </li>
 <li>
 Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams
 </li>
 <li>
 Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems
 </li>
 <li>
 Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team
 </li>
 <li>
 Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs)
 </li>
 <li>
 Cross-Functional Coordination
 </li>
 <li>
 Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly
 </li>
 <li>
 Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination
 </li>
 <li>
 Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma required; Bachelor&rsquo;s degree or diploma
 </li>
 <li>
 Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage)
 </li>
 <li>
 Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting
 </li>
 <li>
 Experience using CRM systems
 
 
 
 
 </li>
 </ul>
 
 Language Requirements (MENA-Focused)
 
 
 
 <ul>
 <li>
 Basic Arabic (spoken and written) is preferred for most MENA markets
 </li>
 <li>
 Basic English (spoken and written)
 
 
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Strong customer-first mindset with the ability to remain calm and professional under pressure
 </li>
 <li>
 Excellent verbal and written communication with clear, polite, and solution-oriented messaging
 </li>
 <li>
 Strong attention to detail and accuracy in documentation, data entry, and record-keeping
 </li>
 <li>
 Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment
 </li>
 <li>
 Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed
 </li>
 <li>
 High integrity and discretion when handling confidential customer and company information
 </li>
 <li>
 Cultural sensitivity and awareness of customer expectations across different MENA countries
 
 
 
 
 </li>
 </ul>
 
 Working Conditions and Schedule
 
 
 
 
 <ul>
 <li>
 Role may be office-based, hybrid, or remote depending on business needs and country regulations
 </li>
 <li>
 Typical working weeks in parts of MENA may follow , with flexibility required during peak periods.
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases
 
 
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 
 Success in this role is commonly measured by:
 
 
 First response time and overall resolution time
 
 
 Quality and accuracy of case documentation
 
 
 Customer satisfaction feedback (CSAT) and complaint handling quality
 
 
 Ticket backlog management and follow-up consistency
 
 
 Adherence to policies, scripts/processes, and service standards
 
 
 Administrative accuracy (data quality, report timeliness, document compliance)
 
 
 
 Career Growth Opportunities
 
 
 
 This role offers clear development pathways, depending on performance and interest, including:
 
 
 Senior Customer Service Representative / Team Lead
 
 
 Customer Experience (CX) Specialist
 
 
 Office Administrator / Operations Coordinator
 
 
 Sales Support / Account Coordinator
 
 
 Quality Assurance (QA) or Training Specialist
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Administrative Customer Virtual Entry-Level Admin Assistant (copy)

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