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quality assurance executive specialist

METRO Pakistan (Pvt) Limited

<div>
 METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad.
 
 
 METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.
 
 
 
 Job Description
 
 
 
 **Quality Assurance Executive/Specialist - Responsibilities**
 
 
 <ul>
 <li>
 Manage and supervise in-store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance
 </li>
 <li>
 Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader
 </li>
 <li>
 Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments
 </li>
 <li>
 Coordinate training programmes on food safety, quality, and legality aspects across the organisation
 </li>
 <li>
 Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems
 </li>
 <li>
 Handle customer complaints, quality incidents, and crisis management, including product recalls and returns
 </li>
 <li>
 Develop and implement document and data control systems
 </li>
 <li>
 Reduce quality-related losses through collaboration with operations and QA teams to identify improvement opportunities
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelors/Masters
</div>

Quality Assurance Executive/Specialist

Metro Pakistan

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad. 
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
**Quality Assurance Executive/Specialist - Responsibilities**<ul><li>
Manage and supervise in-store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance</li><li>
Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader</li><li>
Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments</li><li>
Coordinate training programmes on food safety, quality, and legality aspects across the organisation</li><li>
Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems</li><li>
Handle customer complaints, quality incidents, and crisis management, including product recalls and returns</li><li>
Develop and implement document and data control systems</li><li>
Reduce quality-related losses through collaboration with operations and QA teams to identify improvement opportunities</li></ul> 

Qualifications 
Bachelors/Masters</div>

Agay Barho!

<div>
 Our client EFU Life Assurance Ltd. is looking for a Complaints Resolution Executive Officer in Karachi
 
 
 EFU Life Assurance Ltd. seeks a dedicated Executive Officer specializing in Complaints Resolution to join the Service Excellence &amp; Resolution Hub. This role plays a vital part in managing and resolving customer complaints efficiently while upholding exceptional standards of service quality. The Executive Officer collaborates across departments and external partners to ensure customers receive timely updates and resolutions, building trust and maintaining customer satisfaction. The position requires a detail-oriented professional who excels in complaint management, regulatory compliance, and customer service excellence, with strong analytical skills to drive continuous improvement.
 
 
 The successful candidate leverages complaint data and customer feedback to identify trends and service gaps, proposing targeted process enhancements. Working without direct team management Responsibilities
 
 
 , the individual focuses on optimal complaint resolution and robust record-keeping. Proficiency with CRM software, advanced data analysis, and quality assurance underpin the roles contribution to sustaining superior service levels aligned with company standards and regulatory requirements. This is a critical opportunity to support EFU Life Assurance Ltd.s commitment to service excellence through proactive complaint handling and resolution strategies.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and resolve customer complaints promptly and professionally, maintaining high standards of service excellence.
 </li>
 <li>
 Maintain accurate and comprehensive records of all complaints, ensuring proper documentation and tracking throughout resolution.
 </li>
 <li>
 Analyze complaint data and customer feedback to identify emerging trends and areas for service improvement.
 </li>
 <li>
 Generate detailed and insightful reports for management and stakeholders that inform decision-making and improvement initiatives.
 </li>
 <li>
 Collaborate closely with internal departments and external partners to coordinate efficient resolution efforts and address customer concerns comprehensively.
 </li>
 <li>
 Ensure strict adherence to customer relationship management policies and regulatory compliance in all complaint handling and documentation.
 </li>
 <li>
 Communicate clearly and professionally with customers by providing regular updates, explanations, and final resolutions to maintain customer trust and satisfaction.
 </li>
 <li>
 Utilize advanced data analysis and Excel skills to support accurate reporting, identify process inefficiencies, and drive continuous improvement within complaint management.
 </li>
 <li>
 Monitor service response times and resolution accuracy rigorously to detect and implement enhancements in complaint management processes.
 </li>
 <li>
 Participate actively in cross-functional projects aimed at streamlining complaint handling procedures and enhancing the overall customer experience.
 </li>
 </ul>
</div>

Complaints Resolution Executive Officer - TJ / 1843890

Sharp Tech IT Solution.

Company: Sharp Tech IT Solution Ltd Employment Type: Full-Time Job Type: (WFH/On-Site) Timing: 09:00 PM to 05:00 AM Industry: Design &amp; Digital Services (Web Development, Graphic Design, Sales &amp; Lead Generation)About Us: Sharp Tech IT Solution Ltd is a dynamic and innovative company specializing in the IT software industry and design sales. We pride ourselves on our commitment to excellence and our vibrant workplace culture. We are currently seeking Quality Assurance Executive (Female) a dedicated and professional to join our team on-site.Job SummaryWe are looking for a detail-oriented and analytical Quality Assurance Executive to ensure high standards across our design, development, and sales processes. The role involves monitoring creative outputs, evaluating web deliverables, and auditing sales activities such as bidding, Bark platform usage, and cold calling to maintain quality, consistency, and professionalism.Key Responsibilities:<ul><li>Review and proof graphic design deliverables including social media posts, branding materials, and marketing assets for quality and accuracy.</li><li>Perform QA on websites (UI/UX, responsiveness, functionality, content accuracy) before final delivery.</li><li>Audit sales activities including proposals, client communication, Bark submissions, and cold calling performance.</li><li>Ensure all work aligns with client requirements, company standards, and brand guidelines.</li><li>Identify errors, inconsistencies, or gaps in both creative and sales processes.</li><li>Monitor recorded sales calls and provide feedback on communication quality, pitch clarity, and professionalism.</li><li>Maintain QA checklists and documentation for design, development, and sales workflows.</li><li>Coordinate with designers, developers, and sales teams to ensure timely corrections and improvements.</li><li>Track recurring issues and recommend process improvements.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Media Sciences, IT, or a related field.</li><li>1&ndash;3 years of experience in QA, design review, web development, or sales audit roles.</li><li>Basic understanding of graphic design principles and web development (UI/UX, responsive design).</li><li>Familiarity with sales processes including bidding platforms (e.g., Bark), lead generation, and cold calling.</li><li>Strong attention to detail and problem-solving skills.</li><li>Good communication and interpersonal skills.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Preferred Skills:<ul><li>Experience in a digital agency or software house.</li><li>Knowledge of CRM tools and call monitoring systems.</li><li>Understanding of international client communication standards.</li></ul>Note: This position is open to female candidates only, as per organizational requirements.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi Nazimabad: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Quality Assurance Executive: 1 year (Required)</li></ul>Work Location: In person

Quality Assurance Executive (Female)

Position: Executive ChefLocation: Naya Nazimabad Gymkhana, Karachi Experience Required: 5+ YearsJob SummaryThe Executive Chef will lead all kitchen operations, ensuring high-quality food production, menu innovation, cost control, and compliance with hygiene standards. The role requires strong leadership, creativity, and operational expertise to deliver an exceptional dining experience.Key Responsibilities<ul><li>Oversee entire kitchen operations across all outlets</li><li>Design and update menus, ensuring variety, quality, and cost efficiency</li><li>Manage food preparation, presentation, and portion control</li><li>Ensure compliance with food safety and hygiene standards (HACCP)</li><li>Control food cost, wastage, and kitchen budgets</li><li>Supervise and train chefs, cooks, and kitchen staff</li><li>Coordinate with F&amp;B and management teams for events and daily operations</li><li>Monitor inventory, purchasing, and supplier management</li><li>Maintain consistency in taste, quality, and presentation</li><li>Implement standard recipes and SOPs</li></ul>Requirements<ul><li>Minimum 5+ years of experience in culinary operations</li><li>Proven experience as an Executive Chef / Head Chef</li><li>Strong knowledge of local &amp; international cuisines</li><li>Expertise in kitchen management, food costing, and menu planning</li><li>Leadership and team management skills</li><li>Ability to work in a high-pressure environment</li></ul>Preferred Background<ul><li>Experience in clubs, hotels, or high-volume restaurants</li><li>Culinary degree or professional certification is a plus</li></ul>Key Skills<ul><li>Leadership &amp; team development</li><li>Creativity &amp; menu innovation</li><li>Cost control &amp; budgeting</li><li>Quality assurance</li><li>Communication &amp; coordination</li></ul>Job Type: Full-timeWork Location: In person

Executive Chef

<div>Role: Deal Specialist/Manager &ndash; Senior/Supervising Associate &ndash; Pakistan, Jordan, Lebanon 
At EY, we&rsquo;re all in to shape your future with confidence. 
We&rsquo;ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. 
Join EY and help to build a better working world. 
The opportunity 
We are seeking a Deal Manager / Specialist to join our MENA Pursuits Excellence team, based in Pakistan, Lebanon, or Jordan, as part of the Markets Enablement function. This role plays a pivotal part in supporting strategic and high-value pursuits across the MENA region. You will serve as the central driver for pursuit planning, coordination, and execution&mdash;partnering with client-serving teams to deliver winning proposals and compelling deal strategies. 
You will be at the forefront of enabling EY to win in the marketplace by applying Gold Standard Pursuit Process (GSPP) principles, leveraging leading tools and resources, and driving disciplined, collaborative execution across multidisciplinary teams. 
Your key responsibilities 
<ul><li>
Manage the end-to-end pursuit lifecycle from qualification to close, ensuring timely and high-quality deliverables aligned with firm protocols.</li><li>
Drive and track pursuit project plans, timelines, workstreams, interdependencies, and key milestones.</li><li>
Facilitate pursuit strategy discussions and help craft differentiated win themes focused on client needs while protecting EY&rsquo;s interests.</li><li>
Develop compelling client-facing content including proposals, executive summaries, and presentations in collaboration with stakeholders.</li><li>
Plan and support orals preparation and strategic messaging for client meetings and final presentations.</li><li>
Build and manage pursuit infrastructure using MS Teams, trackers, calendars, and status updates.</li><li>
Coordinate with creative services, insights professionals, and other internal resources to elevate proposal quality.</li><li>
Capture knowledge and lessons learned to enhance EY&rsquo;s pursuit best practices and tools.</li><li>
Apply and promote the use of AI-enabled proposal development tools to drive innovation and efficiency.</li><li>
Act as the &ldquo;glue&rdquo; of the pursuit team&mdash;keeping everyone aligned, engaged, and focused on the win strategy.</li><li>
Build strong relationships with Service Line, Account, and Business Development leaders.</li><li>
Collaborate closely with the Deal Leader to maintain internal updates, governance checkpoints, and leadership engagement.</li></ul> 
Skills and attributes for success 
<ul><li>
Strong project management and organizational skills with high attention to detail.</li><li>
Excellent written and verbal communication skills; able to write in a clear, persuasive, and client-centric manner.</li><li>
Deep understanding of pursuit and/or business development environments.</li><li>
Ability to influence and challenge teams constructively to drive strategic thinking and quality output.</li><li>
Confident working in fast-paced, deadline-driven environments with competing priorities.</li><li>
Creative, solutions-oriented, and adept at leveraging tools and resources.</li><li>
Strong interpersonal and leadership presence; works well with varying styles and seniorities.</li><li>
Demonstrated ability to work independently and manage multiple stakeholders simultaneously.</li></ul> 
Ideally, you&rsquo;ll also 
<ul><li>
Have experience in proposal writing and communications, preferably within a professional services environment.</li><li>
Be familiar with the MENA region&rsquo;s business culture and client expectations.</li><li>
Possess business proficiency in Arabic (a plus but not required).</li></ul> 
What we look for 
We are seeking a highly motivated, collaborative, and strategic individual with a passion for pursuit excellence. You&rsquo;ll thrive in this role if you have a proactive mindset, enjoy solving complex problems, and can drive outcomes across multiple stakeholders and deadlines. You must be resourceful, self-driven, and committed to creating compelling value propositions that win clients and build trust. 
What we offer you 
At EY, we&rsquo;ll develop you with future-focused skills and equip you with world-class experiences. We&rsquo;ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. 
Are you ready to shape your future with confidence? Apply today. 
To help create the best experience during the recruitment process, please describe any disability-related adjustments or accommodations you may need. 
EY | Building a better working world 
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. 
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. 
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.</div>

Senior / Supervising Associate - Deal Specialist - MENA Pursuits Excellence - Karachi

NCRI PAKISTAN PVT. LTD.

NCRi Solutions is seeking a versatile and highly experienced Specialist - Quality Assurance Engineer to join the Group Digital &amp; Technology team at AGI. In this role, you will act as a &quot;QA Floater,&quot; providing critical support across multiple platforms with a heavy focus on Mobile and Web applications. You will be the champion of a &quot;quality-first&quot; mindset, designing and executing test strategies that ensure our software solutions meet the highest standards of reliability and customer experience.Responsibilities:<ul><li>Align QA strategies with business objectives, product roadmaps, and customer expectations.</li><li>Ensure scalable and consistent testing practices across all mobile and web projects.</li><li>Promote Agile/Scrum best practices and a culture of continuous improvement.</li><li>End-to-End Testing: Design, develop, and execute comprehensive manual and automated test cases.</li><li>Test Automation: Build and maintain robust automation frameworks for mobile (iOS/Android) and web platforms.</li><li>API &amp; Integration: Perform rigorous API testing (REST/SOAP) and validate database integrity using SQL.</li><li>Performance &amp; Security: Conduct performance, load, and regression testing to ensure system stability.</li><li>Defect Management: Identify, document, and track software defects, collaborating closely with developers for timely resolution.</li><li>CI/CD Integration: Integrate automated tests into CI/CD pipelines to facilitate rapid, high-quality releases.</li></ul>Key requirements:<ul><li>Minimum of 7+ years in Quality Assurance.</li><li>At least 5 years of hands-on experience specifically in Mobile and Web QA activities.</li><li>Proven experience working within Agile/Scrum frameworks in a large corporate environment.</li><li>Bachelor&rsquo;s degree in Computer Science, IT, or a related Engineering subject.</li></ul>Preferred<ul><li>ISTQB Foundation or Advanced certification.</li><li>Microsoft Azure Fundamentals or Developer Associate certification.</li></ul>Technical Skill Set<ul><li>Proficiency in Selenium (Java), Appium, Playwright, or Cypress.</li><li>Testing Frameworks: TestNG, Rest Assured, and Postman for API testing.</li><li>Familiarity with JMeter or Gatling.</li><li>Strong understanding of Git and CI/CD processes.</li><li>Ability to write and execute complex SQL queries.</li><li>Maintain a leakage rate of less than 5%.</li><li>Achieve 95&ndash;100% functional coverage and 70&ndash;90% automation coverage.</li><li>100% completion of committed test cases per sprint.</li></ul>Job Type: Full-timeWork Location: In person

Specialist - Quality Assurance Engineer

Explore 1308+ Quality assurance executive specialist in Karachi this May. Find roles across top companies and apply now to boost your career.

1308 quality assurance executive specialist jobs In Karachi

Quality Assurance Executive/Specialist

Quality Assurance Executive/Specialist

Complaints Resolution Executive Officer - TJ / 1843890

Quality Assurance Executive (Female)

Executive Chef

Senior / Supervising Associate - Deal Specialist - MENA Pursuits Excellence - Karachi

Specialist - Quality Assurance Engineer