quality assurance and training officer Jobs in Al Khobar

quality assurance and training officer

quality inspector

quality manager

continuous improvement senior manager Jobs in Al Khobar

continuous improvement senior manager

document controller – qa/qc department Jobs in Al Khobar

document controller – qa/qc department

quality assurance

Foodics

<div>
 
 Who Are We❓
 
 
 
 We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.
 
 
 
 The Job in a Nutshell💡
 
 
 
 The Quality Assurance &amp; Training Officer plays a critical role in ensuring an exceptional customer journey across all touchpoints at Foodics. This role combines quality monitoring, training, and post-sales service supervision. You will oversee onboarding end-to-end, while ensuring communication quality and process adherence. Additionally, you will conduct user acceptance testing (UAT) on new product releases, provide structured feedback to the product team, and ensure customers receive a seamless experience through continuous improvement initiatives.
 
 
 
 What Will You Do❓
 
 
 
 <ul>
 <li>
 Monitor and evaluate customer interactions to ensure compliance with quality standards and provide constructive feedback to team members
 </li>
 <li>
 Deliver onboarding and continuous training programs, including coaching sessions and workshops, to enhance team performance
 </li>
 <li>
 Supervise post-sales services such as customer onboarding, renewals, and communication quality to ensure a seamless customer experience
 </li>
 <li>
 Ensure training materials and content reflect product updates, process improvements, and customer service best practices
 </li>
 <li>
 Conduct User Acceptance Testing (UAT) for new product releases and provide structured feedback to the product team
 </li>
 <li>
 Develop a deep understanding of Foodics products and translate knowledge into effective training and customer support
 </li>
 <li>
 Analyze performance data and customer feedback to identify trends, gaps, and opportunities for improvement
 </li>
 <li>
 Collaborate with cross-functional teams (Product, Sales, Customer Success, etc.) to align QA, training, and customer lifecycle activities
 </li>
 <li>
 Prepare and deliver regular performance and quality reports, highlighting key findings and improvement actions
 </li>
 <li>
 Adapt quality and training practices to evolving business needs, ensuring flexibility and timely execution
 </li>
 <li>
 Demonstrate strong emotional intelligence when dealing with team members, agents, cross-functional departments, and management to build trust and foster collaboration
 </li>
 <li>
 Proactively identify issues, suggest improvements, and implement solutions without waiting for direct instructions
 
 
 </li>
 </ul>
 
 What Are We Looking For❓
 
 
 
 <ul>
 <li>
 Minimum 1-2 years of experience in quality assurance, training, or customer experience within a service-oriented environment or any related field
 </li>
 <li>
 Bachelor's degree in Business Administration, Engineering, Quality Management, or other relevant fields
 </li>
 <li>
 Strong training, facilitation, and coaching skills with the ability to engage diverse learners
 </li>
 <li>
 Excellent written and spoken communication skills in both Arabic and English
 </li>
 <li>
 Analytical mindset with the ability to interpret data and provide actionable insights
 </li>
 <li>
 Knowledge of quality frameworks, customer service processes, and process optimization
 </li>
 <li>
 Strong Microsoft Office skills (Excel, Word, PowerPoint)
 </li>
 <li>
 Experience with SaaS products (especially F&amp;B sector) is a strong plus
 
 
 </li>
 </ul>
 
 What We Offer You❗
 
 
 
 We believe you will love working at Foodics!
 
 
 <ul>
 <li>
 We have an inclusive and diverse culture that encourages innovation
 </li>
 <li>
 We offer highly competitive compensation packages, including bonuses and the potential for shares
 </li>
 <li>
 We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment
 </li>
 <li>
 Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry
 </li>
 <li>
 We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
 </li>
 </ul>
</div>

Quality Assurance and Training Officer

<div>Who Are We&#10067; 
We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners. 
The Job in a Nutshell
The Quality Assurance &amp; Training Officer plays a critical role in ensuring an exceptional customer journey across all touchpoints at Foodics. This role combines quality monitoring, training, and post-sales service supervision. You will oversee onboarding end-to-end, while ensuring communication quality and process adherence. Additionally, you will conduct user acceptance testing (UAT) on new product releases, provide structured feedback to the product team, and ensure customers receive a seamless experience through continuous improvement initiatives.
What Will You Do&#10067;<ul>
<li>Monitor and evaluate customer interactions to ensure compliance with quality standards and provide constructive feedback to team members.</li>
<li>Deliver onboarding and continuous training programs, including coaching sessions and workshops, to enhance team performance.</li>
<li>Supervise post-sales services such as customer onboarding, renewals, and communication quality to ensure a seamless customer experience.</li>
<li>Ensure training materials and content reflect product updates, process improvements, and customer service best practices.</li>
<li>Conduct User Acceptance Testing (UAT) for new product releases and provide structured feedback to the product team.</li>
<li>Develop a deep understanding of Foodics products and translate knowledge into effective training and customer support.</li>
<li>Analyze performance data and customer feedback to identify trends, gaps, and opportunities for improvement.</li>
<li>Collaborate with cross-functional teams (Product, Sales, Customer Success, etc.) to align QA, training, and customer lifecycle activities.</li>
<li>Prepare and deliver regular performance and quality reports, highlighting key findings and improvement actions.</li>
<li>Adapt quality and training practices to evolving business needs, ensuring flexibility and timely execution.</li>
<li>Demonstrate strong emotional intelligence when dealing with team members, agents, cross-functional departments, and management to build trust and foster collaboration.</li>
<li>Proactively identify issues, suggest improvements, and implement solutions without waiting for direct instructions.</li>
</ul>What Are We Looking For&#10067;<ul>
<li>Minimum 1&ndash;2 years of experience in quality assurance, training, or customer experience within a service-oriented environment or any related field.</li>
<li>Bachelor&rsquo;s degree in Business Administration, Engineering, Quality Management, or other relevant fields.</li>
<li>Strong training, facilitation, and coaching skills with the ability to engage diverse learners.</li>
<li>Excellent written and spoken communication skills in both Arabic and English.</li>
<li>Analytical mindset with the ability to interpret data and provide actionable insights.</li>
<li>Knowledge of quality frameworks, customer service processes, and process optimization.</li>
<li>Strong Microsoft Office skills (Excel, Word, PowerPoint).</li>
<li>Experience with SaaS products (especially F&amp;B sector) is a strong plus.</li>
</ul>What We Offer You&#10071; 
We believe you will love working at Foodics!<ul>
<li>We have an inclusive and diverse culture that encourages innovation.</li>
<li>We offer highly competitive compensation packages, including bonuses and the potential for shares.</li>
<li>We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.</li>
<li>Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.</li>
<li>We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.</li></ul></div>

Wood PLC

<div>Wood is looking for Flow Assurance Technical Authority in KSA. This position will be under our Consulting Business.
The Flow Assurance Technical Authority (TA) provides subject matter expertise and technical governance to ensure safe, reliable, and efficient hydrocarbon transport from wellhead to processing facilities. This role ensures compliance with company standards, Saudi regulatory requirements, and industry best practices, while supporting projects and operations across the Kingdom.</div>
 <div>Key Responsibilities Technical Authority &amp; Compliance
<ul><li>Serve as the recognised Flow Assurance authority for KSA operations.
</li><li>Ensure all flow assurance designs and strategies comply with corporate standards and local regulations.
</li><li>Approve and validate flow assurance deliverables across all project phases (concept, FEED, detailed design, operations).
</li></ul>Flow Assurance Strategy &amp; Design
<ul><li>Develop and implement flow assurance strategies for onshore and offshore assets in KSA.
</li><li>Lead studies on multiphase flow, hydrate prevention, wax/asphaltene deposition, scale, and corrosion.
</li><li>Integrate flow assurance considerations into system design and operational procedures.
</li></ul>Operational Support &amp; Risk Management
<ul><li>Provide expert troubleshooting for flow assurance issues during commissioning and operations.
</li><li>Conduct risk assessments and develop mitigation plans for flow assurance challenges.
</li><li>Approve chemical treatment and thermal management strategies.
</li></ul>Stakeholder Engagement
<ul><li>Collaborate with project teams, operations, and local partners to ensure alignment with KSA-specific requirements.
</li><li>Represent the company in technical discussions with clients, regulators, and joint venture partners.
</li></ul>Capability Development
<ul><li>Mentor and train local engineers to build flow assurance expertise within the KSA team.
</li><li>Promote knowledge sharing and continuous improvement initiatives.</li></ul></div>
 <div>Education:
<ul><li>BSc in Petroleum, Chemical, or Mechanical Engineering (MSc/PhD preferred).
</li></ul>Experience:
<ul><li>Minimum 12&ndash;15 years in oil and gas, with significant experience in flow assurance for Middle East projects.
</li><li>Strong background in multiphase flow modelling and simulation tools (e.g., OLGA, Pipesim).
</li></ul>Skills:
<ul><li>Deep understanding of thermodynamics, fluid mechanics, and production chemistry.
</li><li>Strong leadership, communication, and stakeholder management skills.
</li></ul>Key Competencies
<ul><li>Strategic decision-making.
</li><li>Risk-based approach to problem-solving.
</li><li>Commitment to safety and operational excellence.</li></ul></div>
 <div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com 
</div><div></div> 
<div>Diversity Statement
</div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Flow Assurance Technical Authority

Aljawad

Job Description &ndash; Quality ManagerIndustry: Carton &amp; Packaging Factory Location: Saudi ArabiaPosition Summary:The Quality Manager is responsible for developing, implementing, and maintaining the factory&rsquo;s quality management system to ensure that carton and packaging products meet customer requirements, industry standards, and regulatory compliance. He leads the quality team in driving continuous improvement, reducing defects, and ensuring customer satisfaction.Key Responsibilities:<ul><li>Quality Management System (QMS):</li><li>Establish, implement, and maintain ISO standards (ISO 9001, ISO 22000, FSC, etc.) relevant to carton and packaging.</li><li>Ensure compliance with customer specifications, industry standards, and regulatory requirements.</li><li>Inspection &amp; Testing:</li><li>Supervise incoming raw material inspection (paper reels, inks, adhesives).</li><li>Oversee in-process and final product inspections for corrugated boards, cartons, and packaging materials.</li><li>Implement quality checks for printing accuracy, die-cutting, gluing, and finishing.</li><li>Process Control &amp; Improvement:</li><li>Develop Standard Operating Procedures (SOPs) and quality guidelines.</li><li>Lead root-cause analysis and corrective/preventive actions (CAPA) for quality issues.</li><li>Monitor KPIs such as defect rates, customer complaints, and production rejections.</li><li>Customer Focus:</li><li>Handle customer audits, product approvals, and complaint investigations.</li><li>Work closely with sales and production to ensure product quality meets client expectations.</li><li>Team Leadership:</li><li>Lead, train, and develop the quality assurance and quality control team.</li><li>Foster a culture of continuous improvement and quality awareness across all departments.</li><li>Reporting &amp; Documentation:</li><li>Maintain accurate quality records, reports, and compliance documentation.</li><li>Present monthly quality performance reports to senior management.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree in Industrial, Chemical, Mechanical, or Quality Engineering.</li><li>7&ndash;10 years of experience in quality management, preferably in carton/corrugated packaging or printing industry.</li><li>Strong knowledge of corrugators, printers, die-cutters, and finishing processes.</li><li>Experience with ISO standards, Lean, Six Sigma, or TQM.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>total years of experience in quality </li><li>current salary </li><li>expected salary </li><li>years of experience in carton filed</li></ul>

<div>Remarkable people, trusted by clients to design and advance the world.
Wood is currently seeking a Quality Manager to support our Projects business in Al Khobar, Saudi Arabia
Designing the future. Transforming the world.
At Wood, we play our part by supporting our global clients with advanced facilities and predictable, safe and fast delivery of projects worldwide as we strive for net zero.
What we can offer
<ul><li>Meaningful and interesting projects delivered to leaders of industry across renewables and emerging energy sectors
</li><li>Commitment to Diversity and Inclusion across our business with employee networks committed to giving all employees a voice
</li><li>Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market.
</li><li>Commitment to continued professional development through development plans tailored to individual needs and interests
</li><li>Global connections with leading industry experts around the world who are shaping the standards of our profession</li></ul></div>
 <div><ul><li>Management of all aspects of Quality across the breadth of their respective organization and the services we provide.
</li><li>Identification and regular engagement of key stakeholders to promote quality management and gather feedback on performance.
</li><li>Management of and regular engagement with their quality teams ensuring competence assurance, performance appraisal, objective setting, and sharing of best practices.
</li><li>Effective planning and allocation of resources (including people and budgets) enabling delivery of agreed objectives and deliverables.
</li><li>Driving the Wood Business Management System (BMS) across their organization ensuring that its application is effective and that compliance with the system is routinely monitored, assessed, and improved as necessary. Facilitate external BMS certification as appropriate.
</li><li>Ensuring consistent and effective implementation of Quality supporting systems across their organization (e.g. NCR, Improvement action, and lessons learned).
</li><li>Supporting tenders and proposal activities for their organization
</li><li>Planning and execution of risk-based assurance plans including the escalation of significant findings to senior leaders.
</li><li>Monitoring and analysis of delivery performance data, regularly reporting themes and trends to senior leaders, and undertaking intervention as required.
</li><li>Driving efforts to maximize margin enhancement
</li><li>Ensuring that quality is driven across the Supply chain to assure the right first-time delivery.
</li><li>Gathering and acting upon customer feedback ensuring action is taken to maintain and improve customer satisfaction.</li></ul></div>
 <div>What makes you remarkable?
At Wood, we are committed to equal opportunities and welcome all talented individuals to consider joining our team. So even if you don't match every statement below but feel you have some of the experience, knowledge or skills needed for this role, we encourage you to apply. It will take all of us working together to deliver solutions to the world&rsquo;s most critical challenges.
<ul><li>Degree/diploma or local equivalent in Quality management, project management, or related discipline (essential)
</li><li>Lead Auditor qualification by a recognized industry body (essential)
</li><li>Membership of CQI/ASQ Quality organizations, Project Management Institute or equivalent (desirable)
</li><li>Formal training in recognized root cause analysis techniques (essential) Knowledge, skills, and experience:
</li><li>10+ years of relevant experience (preferably in the associated industry)
</li><li>Comprehensive understanding of industry standards (ISO 9001)
</li><li>Experience in building and managing relationships with customers and key stakeholders
</li><li>Experience in working with multifunctional teams
</li><li>Demonstrated ability to manage change and thrive in a highly dynamic work environment
</li><li>High Level of communication skills in both written and spoken format.
</li><li>Proficient in the use of continuous improvement tools and techniques</li></ul></div>
 <div><div>Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com 
</div><div></div> 
<div>Diversity Statement
</div><div>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.</div></div>

Quality Manager

Valmet

<div>Valmet is looking for a Quality Engineer to join our Flow Control Business Line in Damman. This is a key role in ensuring product and process quality for valves and valve accessories , with a strong focus on customer standards.
As a Quality Engineer, you will be responsible for quality assurance and control activities, maintaining ISO systems, and driving continuous improvement across the production process. You will work closely with the Global Quality Team and internal stakeholders to ensure compliance and customer satisfaction.
Location: Dammam Workshop
In this role, you will:
<ul><li>Ensure compliance with Valmet safety standards and HSE regulations.
</li><li>Manage all quality activities and systems development for the Saudi plant.
</li><li>Conduct inspections across the manufacturing process: incoming, in-process, and outgoing.
</li><li>Lead customer inspections and participate in delivery meetings.
</li><li>Plan and execute special testing procedures.
</li><li>Implement and maintain quality management system tools and metrics.
</li><li>Analyze data and lead corrective and preventive actions.
</li><li>Prepare and maintain documentation, inspection templates, and training materials.
</li><li>Coordinate QPLANs and NMR documentation.
</li><li>Support internal audits and drive improvements in documentation and procedures.
</li><li>Raise issues and improvement opportunities in weekly management meetings.
</li></ul>What You Bring:
<ul><li>Engineering degree in Mechanical, Instrumentation, or Automation.
</li><li>Strong knowledge of ISO 9001, ISO 14001, ISO 45001, ASME, API 6D, API 609.
</li><li>Experience in the valve industry and quality control disciplines.
</li><li>Proficiency in quality tools such as 5 Whys.
</li><li>Ability to manage audits and internal reporting independently.
</li><li>Strong communication skills to handle customer interactions.
</li><li>Fluent in English; other languages are a plus.
</li></ul>This role is primarily administrative and based within the production site, requiring daily collaboration with operational teams. Travel is limited.
What we offer:
 
We offer a structured onboarding to help you navigate our organization, along with the opportunity to join a dynamic, international environment supported by global experts and driven by continuous technological advancement and growth.
 
 
Application deadline: September 10, 2025
When everything works together
 
Valmet is where the best talent from a wide variety of backgrounds comes together. With over 19,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries, and serve an even wider base of process industries with our automation systems and flow control solutions. Our commitment to moving our customers&rsquo; performance forward requires creativity, technological innovations, service know-how &ndash; and above all, teamwork.
 
Join the team! www.valmet.com/careers</div>

Quality Engineer

Bureau Veritas

<div><div>Purpose of Position<div><ul><li> 
 Perform external and Internal inspections on various types of equipment such as columns, drums, vessels, heat exchangers, piping and pipe components, and also issue repair procedure &amp; recommendations.</li></ul></div><ul><li>The position performs in line with the Bureau Veritas Quality Assurance System, including the BV Code of Ethics and the BV Group policy.</li></ul> 
Major Responsibilities<ul><li>
To ensure safety, standards and procedures are implemented and followed in accordance with contract requirements and company guidelines.</li><li>
Carry out Shop Inspection and Audits of all Equipment and Materials and complete Inspection Reports
</li><li>Examining finished products to determine if they meet specifications or will need to be repaired or replaced</li><li>
Inspecting work sites to ensure that work is being performed according to plans and specifications.</li><li>
To develop inspection plans and programs in accordance with regulatory requirements</li><li>
Providing technical support to others in the field by answering questions about codes and standards</li><li>
Preparing written reports detailing findings and recommendations for corrective action</li><li>
Performing tests to determine physical properties of materials such as strength, density, and thermal conductivity</li><li>
Preparing inspection reports detailing findings and recommendations for corrective action</li><li>
To review and approve inspection reports for accuracy and compliance</li><li>
To investigate incidents and accidents, as needed, to determine root cause and corrective actions</li><li>
To liaise with clients, as needed, to discuss inspection-related matters</li></ul> 
Qualification and Experience<ul><li>Engineering Degree/ Diploma in Mechanical/Metallurgical</li><li>Minimum 5 years of experience.</li><li>Familiar with relevant API standards such as API510/570/653/598/572/576 etc</li></ul> 
Skills &amp; Qualities: 
<ul><li>Thorough understanding of defect assessment techniques in accordance with relevant codes/standards.</li><li>Thorough knowledge of static equipment and pipework design and inspection codes of practice.</li></ul><div></div><ul><li> 
Knowledge of related standards / regulatory requirements.</li></ul><div></div><ul><li> 
Plant/vendor inspection and associated expertise.</li><li>Communication skills. Good command of the English language.</li><li>Has CSWIP or BGAS or any API certificate (API 510, API 570 and API 563)</li><li>Thorough understanding of NDT techniques and in-service application of NDT.</li></ul></div></div>

Mechanical Inspector - Al Jubail

Explore 218+ Quality assurance in Al Khobar this September. Find roles across top companies and apply now to boost your career.

218 quality assurance jobs IN Al Khobar

Quality Assurance and Training Officer

Quality Assurance and Training Officer

Flow Assurance Technical Authority

quality manager

Quality Manager

Quality Engineer

Mechanical Inspector - Al Jubail