project manager

operations manager

qa/qc engineer

qa inspector + technical assistant Jobs in Doha

qa inspector + technical assistant

qc inspector

quality assurance manager

Helm Holding

We are hiring a QHSE Manager with strong experience in Quality Assurance and hands-on exposure to ISO-certified management systems. The role focuses primarily on Quality Management, supported by HSE compliance within ISO 45001 and ISO 14001 frameworks. The ideal candidate has worked in construction, infrastructure, or industrial environments and is confident in quality documentation, audits, and continuous improvement.Key Responsibilities<ul><li>Implement and maintain Quality Management Systems aligned with ISO 9001.</li><li>Conduct internal audits, RCA, and corrective/preventive action programs.</li><li>Prepare and manage quality documentation (ITPs, quality plans, NCR logs, etc.).</li><li>Monitor compliance with client requirements, project specifications, and internal standards.</li><li>Support HSE compliance activities within ISO 45001 and ISO 14001 frameworks.</li><li>Deliver quality awareness sessions and training for project teams.</li><li>Prepare performance reports and support management reviews.</li><li>Coordinate with clients, consultants, and auditors on QHSE-related matters.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Engineering, Quality Management, or a related field.</li><li>Minimum 7 years of experience in QHSE, with solid experience in Quality Assurance.</li><li>ISO 9001:2015 Lead Auditor certification (required).</li><li>Experience in construction/infrastructure/industrial sectors.</li><li>Strong skills in inspection processes, documentation control, and continuous improvement.</li><li>Proficiency in MS Office and quality management tools.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you previously handled QA/QC responsibilities for roads, drainage, or infrastructure works?</li><li>Have you worked on projects under PWA (Ashghal) in Qatar?</li><li>Do you hold an MMUP/UPDA Engineering Registration (Qatar)?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Doha (Preferred)</li></ul>

QHSE Manager – Quality Assurance

DIME INTERNATIONAL MECHANICAL ENGINEERING

Reports To: Operations Manager / General Manager Location: QatarPosition Objective:The QA/QC Manager oversees the entire Quality Assurance and Quality Control function, with full responsibility for all activities carried out in the fabrication shop&mdash;both pre- and post-production. This includes ensuring that every stage of fabrication (Piping, Pressure Vessels, Tanks, Structural, Offshore skid) &amp; maintenance strictly adheres to client specifications, industry standards, and internal quality policies. The role is pivotal in fostering a culture of quality, driving continuous improvement, and maintaining regulatory compliance, while effectively leading a team of QA/QC engineers and inspectors.Key Responsibilities:<ul><li>Develop, implement, and maintain QA/QC policies, procedures, and inspection plans for all projects.</li><li>Lead and supervise QA/QC engineers and inspectors across fabrication, tank construction, blasting &amp; painting, and machining activities.</li><li>Review project specifications, engineering drawings, welding procedures, and standards to ensure compliance with international codes and client requirements.</li><li>Conduct internal audits, inspections, and quality assessments to identify non-conformances and corrective actions.</li><li>Approve welding procedures, inspection plans, material certifications, and quality documentation.</li><li>Coordinate with clients, third-party inspectors, and regulatory bodies for inspections and approvals.</li><li>Maintain comprehensive quality records, reports, and documentation for all projects.</li><li>Provide training and mentoring to staff on quality standards, procedures, and continuous improvement practices.</li><li>Monitor performance metrics, implement corrective and preventive actions, and drive continuous improvement initiatives.</li><li>Ensure compliance with ASME, AWS, ISO, NACE, and other applicable industry standards.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Mechanical, Metallurgical Engineering, or equivalent; ISO,ASME,AW,BGAS NACE, or similar certifications preferred.</li><li>Minimum 15-20 years of QA/QC experience in steel fabrication, construction, or oil &amp; gas projects, with at least 5 years in a managerial role.</li><li>Strong knowledge of welding, fabrication, painting, and machining inspection techniques.</li><li>Excellent leadership, analytical, and problem-solving skills.</li><li>Strong communication skills to liaise with clients, management, and project teams.</li><li>Proven ability to implement and maintain quality management systems and ensure compliance with industry standards.</li><li>Project experience with QE, ARAMCO, ADNOC or KOC is mandatory</li></ul>Job Types: Full-time, Permanent

QA/QC MANAGER

<div>Line of Service
Assurance
Industry/Sector
Not Applicable
Specialism
Assurance
Management Level
Manager
Job Description &amp; Summary
PwC Global Overview
With offices in 152 countries and almost 328,000 people, we are among the leading professional services networks in the world. We help organisations and individuals create the value they are looking for, by delivering quality in Assurance, Tax and Advisory services.
PwC Middle East Overview
Established in the region for 40 years, PwC has around 8,000 people in 12 countries across the region: Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, the Palestinian territories, Qatar, Saudi Arabia and the United Arab Emirates.
Our regional team with its tailored solutions, brings international experience, helping our clients meet the challenges and opportunities of doing business in the Middle East market, and beyond.
Line of Service Overview
Our Middle East Assurance practice includes over 2,300 people based in 12 countries across the region and is part of PwC&rsquo;s global network that is operating worldwide. PwC Middle East&rsquo;s Assurance practice combines the right mix of human-led and tech powered solutions to provide our clients with quality audits and other risk services that create confidence and impact in our region and across society.
What is expected from you?
As an Audit Manager, you will be in charge of an iconic client portfolio and you will be responsible for managing the full cycle of your audit assignments. You will be working as part of a team of problem solvers with extensive Auditing experience. Your job duties will include but will not be limited to:
<ul><li>Assisting proactively in the management of a portfolio of client, where you will be responsible for the day-to-day management client liaison and technical issues management
</li><li>Being responsible for business development activities to help identify and research opportunities on new/existing clients along with building and maintaining strong relationships with clients
</li><li>Developing strategies to solve complex technical challenges and contribute to the development of your own and your team&rsquo;s technical acumen
</li><li>Assisting in the management and delivering of large projects, ensuring that key deadlines are met
</li></ul><ul><li>Acting in charge of designing the audit strategy and managing the audit execution in alignment with the engagement leader guidance. You will advise clients on financial reporting and regulatory developments, as well as staying up to date with the regulatory changes by attending internal and external seminars
</li><li>Managing client relations with senior management, including delivering presentations to the board of directors and audit committees
</li><li>Ensuring you are adhering to compliance with the risk, quality and independence matters
</li><li>Keeping up to date with local and national business and economic issues
</li><li>Being responsible for the coaching, mentoring and development of team members reporting to you while caring about their well-being
</li><li>Encouraging involvement in digital initiatives and the use of audit transformation technologies, as well as the use of alternative delivery models, in order to ensure compliance with our firm's vision and ensure a more robust audit
</li><li>Taking part of the recruitment process for interviewing and selecting the most competent candidates as per PwC hiring standards
</li></ul>What will you bring?
You are ambitious and get use of opportunities to grow and develop. In addition, you recognise yourself in the following characteristics:
<ul><li>A degree in accounting, finance or other related academic major
</li><li>Minimum of 6-8 years of professional experience in external financial audit in one of the big 4
</li><li>Completed a recognised professional qualifications such as ACCA, CA, ACA, CPA
</li><li>Experience in auditing Non FS clients is considered an asset.
</li><li>Excellent communication, presentation, and interpersonal skills that allow you to thrive in a team environment
</li><li>Bilingual proficiency in Arabic and English (oral and written) is a plus
</li><li>Applying the international standards on Auditing (ISAs) on the external audit of financial services with profound IFRS knowledge relevant to the FS practice (such as IFRS9, IFRS17) and financial services regulations
</li></ul><ul><li>Strong project management skills and experience managing an audit from planning to completion
</li><li>Confidence in challenging yourself and others to complete high quality testing and documentation
</li><li>Ability to establish and nurture positive relationships across all levels - both internally and externally
</li><li>Driving innovative thinking and supports others through change and uncertainty to overcome hurdles
</li><li>Experience encouraging a team environment that promotes collaboration and constructive challenge and has demonstrated the ability to act quickly to resolve team issues and questions
</li><li>Taking pride in your work and in the Audit profession, showing resilience and demonstrating dedication to self-development including being agile and innovative in the digital world
</li><li>Promoting and encouraging others to value difference when working in diverse teams
</li><li>Knowledge in any Audit technologies, and experience using Data Analytics tools is a plus
</li></ul>The skills we look for in future employees
All our people need to demonstrate the skills and behaviours that help us deliver our business strategy - that make up &ldquo; The PwC Professional &rdquo;.
The PwC Professional framework plays a significant role in outlining the capabilities needed by our people to flourish, learn and develop together as leaders at every level. The framework exists to support the development and career progression of our people, helping them to meet the expectations of our clients, colleagues and communities in today&rsquo;s changing global marketplace.
Why you&rsquo;ll love working for PwC
We&rsquo;re a business that leads with the heart and we prioritise our people. Led by our value of care, we find ways to help our people, our clients and one another. With PwC, you will ignite a meaningful career and will be provided with a range of financial and non-financial rewards and benefits designed to encourage your growth, like:
<ul><li>A competitive remuneration plan in which you will be rewarded for your success and acknowledged for the value you provide our company.
</li><li>We encourage an inclusive and diverse culture where people can be themselves, are valued for their strengths and are empowered to be the best they can be. This makes us strong as a business, enabling us to solve important problems and deliver value to our clients.
</li><li>A flexible workframe to encourage work-life balance.
</li><li>We care about our employees' mental health and well-being by providing specialists to offer advice, as well as meditation, yoga, and other relaxation online sessions.
</li><li>Limitless opportunities for continuous learning and digital upskilling.
</li><li>A friendly atmosphere that encourages innovative mindsets, relationships development, and assisting others in growing and working in ways that bring out their best.
</li><li>A competitive Schooling allowance and insurance packages (As per PwC policy).
</li></ul>To learn more about our new equation that built this culture please visit this link .
If you&rsquo;re looking for a place that fuels your ambition to make a difference, that matches your curiosity with continuous learning opportunities and reimagines ways of working to enable you to lead a more balanced life, then you&rsquo;re a future PwCer.
Learn more about &ldquo; Life at PwC ME &rdquo; through this link .
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Accounting Policies, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Client Management, Coaching and Feedback, Communication, Compliance Auditing, Complying With Regulations, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy {+ 29 more}
Desired Languages (If blank, desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship?
Yes
Government Clearance Required?
No
Job Posting End Date</div>

Assurance - External Audit Manager - Doha

<div>
 We are seeking a
 
 Quality &amp; Safety Lead
 
 to oversee the day-to-day operations of the Air Safety &amp; Quality team within the organization, ensuring effective coordination with relevant partners and suppliers, and serving as the primary liaison with the end user.
 
 
 As such, the successful candidate will be required to deliver:
 
 
 <ul>
 <li>
 Responsible for the delivery of safety, compliance and quality assurance oversight
 </li>
 <li>
 To provide advice and support on all safety, compliance and quality assurance issues,
 </li>
 <li>
 Ensure that standards and statutory legislation are applied.
 </li>
 <li>
 Acting as a positive role model for the corporate ethos of continuous improvement
 </li>
 <li>
 Measure performance and results against Key Performance Indicators, thus ensuring that the organization delivers consistently high standards of safety and compliance.
 </li>
 <li>
 Providing safety &amp; quality support to the Quality, Safety &amp; Airworthiness Manager and their appointed responsible individuals.
 
 
 </li>
 </ul>
 Reporting to the Quality, Safety &amp; Airworthiness Manager, this position will predominantly be based within the associated Military location(s) and will manage the general day to day safety &amp; quality management of the assigned platforms and equipment.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 To develop robust auditing systems and processes for ensuring compliance with standards and polices at local management levels.
 </li>
 <li>
 Responsible for personal and team compliance with Health and Safety, Security and Environment/Sustainable Development Policies, ensuring working practices minimise risk to self, work colleagues, customers, staff and the environment.
 </li>
 <li>
 To coordinate safety training through the engagement of key staff, at all levels and groups across the industry. To ensure quality assurance of the accepted maintenance scheme ensuring compliance against published company and local standards.
 </li>
 <li>
 To comply with all legal and statutory obligations applicable to this role.
 </li>
 <li>
 To demonstrate to the customer organisation a professional and competent approach to the management of safety management system. This includes the investigation of all incidents and accidents and taking appropriate remedial action where standards have not been met or where improvements can be made.
 </li>
 <li>
 To lead, motivate and inspire a safety culture across the entire Organisation, providing a clear vision in line with the overriding principles as an aspiring centre of excellence setting strategies and goals to deliver continuous improvement.
 </li>
 <li>
 To sustain the change in culture, providing the necessary leadership, support and encouragement to the team to enable them to act with increased confidence and levels of empowerment.
 </li>
 <li>
 Ensure that professional advice on all matters relating to safety, compliance and quality assurance as well as environmental management, capacity issues and any other operational or technical matters is provided to internal and external customers.
 </li>
 <li>
 Conduct risk and hazard reviews.
 </li>
 <li>
 Demonstrate a comprehensive knowledge of statutory requirements defined in the Air Navigation Order and those regulatory requirements set by the CAA/EASA and local organisation. To ensure compliance against other external safety and environmental standards.
 </li>
 <li>
 Ensure that all accidents and incidents are reported in accordance with local policy.
 </li>
 <li>
 Conduct safety tours/inspections in line with agreed schedules.
 </li>
 <li>
 Ensure that all procedures and processes are maintained in line with local legislation, regulatory and corporate policies.
 </li>
 <li>
 Ensure that all internal and external audit findings are addressed within agreed timescales.
 </li>
 <li>
 Monitor and manage, where applicable, all 3rd party contractors and their activities.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Qualification Requirements:
 
 
 
 
 Educational Requirements
 
 
 
 <ul>
 <li>
 Post Graduate or Bachelor's degree qualification (Aircraft Maintenance Engineering, Engineering or other relevant discipline)
 
 
 </li>
 </ul>
 
 Experience Requirements
 
 
 
 <ul>
 <li>
 Minimum 7 years&rsquo; experience
 </li>
 <li>
 Previous Job Experience:
 </li>
 <li>
 Extensive operational experience gained in a Safety specific role at within an aviation environment
 </li>
 <li>
 Motivating and leading teams in a Safety environment
 </li>
 <li>
 Experience of design and implementation of Safety Management and Quality Assurance programmes.
 </li>
 <li>
 Dealing with Aviation Safety Regulators
 </li>
 <li>
 Developing Just Cultures
 </li>
 <li>
 Design and implementation of SMS&rsquo;s
 </li>
 <li>
 A sound understanding of the Air Navigation Order
 
 
 </li>
 </ul>
 
 Certification/Knowledge/Competencies
 
 
 
 <ul>
 <li>
 Safety Management Experience
 </li>
 <li>
 Be educated to Degree level (or equivalent)
 </li>
 <li>
 Qualified Auditor
 </li>
 <li>
 A recognised and relevant Safety Management System and or HSE qualification
 </li>
 <li>
 Solving &amp; Decision-making skills
 </li>
 <li>
 Knowledge of modern aircraft equipment
 </li>
 <li>
 Knowledge of aircraft maintenance and repair policy and procedure
 </li>
 <li>
 Knowledge of Safety Management Systems, Human Factors etc
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Fluent English Speaker
 </li>
 <li>
 Computer Literate
 </li>
 <li>
 Knowledgeable of data analysis and forecasting models
 </li>
 <li>
 Driving licence
 </li>
 </ul>
</div>

Quality and Safety Engineer

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next! 

At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible. 
Job Description:
Quality Assurance Manager (Infrastructure)
Qatar
Parsons is looking for an amazingly talented Quality Assurance Manager to join our team!
What You'll Be Doing:<ul><li>
The Quality Assurance Manager provides leadership to quality professionals and the development and implementation of Quality systems, procedures, and related quality activities. Regularly interacts with senior-level representatives from a variety of functional groups, including program management, design / engineering, purchasing, construction, and other personnel.</li><li>
Provides Quality Systems leadership using the ISO 9001 Standard as the basis for process development and optimization, procedure development, data collection and reporting and Quality Systems training.</li><li>
Interfaces at senior and executive levels with regard to ISO 9000 process improvement and re-engineering.</li><li>
Develops and maintains Quality Policy, Processes, Procedures and related documents. Reviews Quality Manuals, documents, and implementation procedures to verify compliance with industry codes and standards, regulations and regulatory commitments.</li><li>
Participates in Client pre-bid, bid or contract planning and preparation.</li><li>
Plans and executes required audit activities (schedules, plans, reports, finding resolutions, etc.).</li><li>
Performs and adequately documents Internal Quality Audits of assigned office, projects and job sites, and manages all related follow-up activities. Audits conducted to assure compliance with the company standards, contract requirements, and applicable codes, specifications and drawings, including but not limited to: Design, Engineering, Estimating, Procurement, Project Controls, Vendor / Subcontractor Management, Receiving, Handling &amp; Storage, Construction, etc.</li><li>
Facilitates all internal and external Quality audits and briefs management with the results.</li><li>
Effectively documents, follows-up and closes corrective actions &ndash; both internal and external.</li><li>
Analyzes findings / issues / non-conformance identified during audits to determine program quality and identify performance trends.</li><li>
Analysis includes all available oversight results, both internal and external, and trending data.</li><li>
Handles qualification audits of suppliers of purchased items and services.</li><li>
Assures audited activities meet the company&rsquo;s quality program, and Client quality requirements.</li></ul> 
What Required Skills You'll Bring:<ul><li>
Degree in Engineering, Business or Quality discipline or related field (or equivalent work experience) and typically 15 years of related work experience in the field of Quality, including 7 years experience in management capacity. Lead Auditor certification (ISO 9001 or equal) or ASQ certification (CMQ/OE, CQA, or CQE).</li><li>
Membership in a nationally recognized Quality organization. Professional Engineer registration. Other related certifications may include, but are not limited to: Building Inspector, DOT. Possesses working knowledge of more than one area of industry such as infrastructure, government, aviation, process, or transportation.</li><li>
Requires management ability and knowledge of Quality Management practices, processes and current technology.</li><li>
Requires thorough experience in directing and implementing quality management systems and standards specified by ISO 9000, ASME, ANSI, ASTM and similar organizations.</li><li>
Requires the ability to communicate clearly, conduct presentations to management and interface effectively with a diverse group of professionals.</li><li>
Proficiency in analyzing situations in business terms, i.e. ROI, cost per unit, etc.</li><li>
Strong interpersonal skills to work with other departments in a tactful and effective manner.</li><li>
Strong leadership and management skills, excellent written and verbal communication, strong analytical, problem solving, and risk assessment skills.</li><li>
Ability to make public presentations.</li><li>
Computer proficiency with advanced knowledge of Microsoft Office Products, including Word, Excel, Power Point, Access and Visio Project.</li><li>
MMUP/ MME registration is mandatory.</li></ul> 
What Desired Skills You'll Bring:<ul><li>
Performs quality engineering reviews of design documentation for compliance with stated requirements, including vendor quality manuals and company quality records.</li><li>
Promotes safety awareness including adhering to safety rules and requirements. Participates, as needed, in safety field audits and assessments.</li><li>
Reviews from a quality perspective (and approves if required) documents prepared by internal or external organizations such as quality manuals and procedures, technical deliverable, test plans and procedures, purchase orders, and subcontracts.</li><li>
Collaborates with management for interface on Quality activities with internal or external organizations (customers, suppliers, subcontractors, and others).</li></ul>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!<div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
 <div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div> 
Financial Wellness</div><div> 
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div> 
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div> 
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div> 
Veteran Support</div><div> 
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div> 
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div> 
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div>

Quality Manager (Infrastructure)

DGC- Saudi Branch

We are seeking an experienced QA/QC Manager (Mechanical) to join our leading construction company in Qatar. The successful candidate will be responsible for managing all Quality Assurance and Quality Control activities for mechanical works across multiple construction projects, ensuring compliance with project specifications, QCS, and Ashghal Qatar standards.Key Responsibilities:<ul><li>Develop, implement, and maintain QA/QC plans, procedures, and inspection systems.</li><li>Supervise and coordinate QA/QC engineers and inspectors.</li><li>Review and approve method statements, ITPs, material submittals, and technical documentation.</li><li>Conduct internal audits, inspections, and ensure all quality documentation is properly maintained.</li><li>Monitor welding, piping, HVAC, plumbing, and fire fighting installations to ensure compliance with specifications.</li><li>Liaise with consultants, clients, and third parties on quality-related matters.</li><li>Ensure project quality objectives are achieved in line with company policies and ISO standards.</li><li>Prepare and submit QA/QC reports and close-out documentation.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering.</li><li>Minimum 15 years of experience in QA/QC roles within construction or MEP projects (GCC experience preferred).</li><li>Experience in ASHGHAL minimum 2 year - BPD Projects</li><li>ISO 9001:2015 Lead Auditor Certification IRCA Approved</li><li>Excellent communication and leadership skills.</li></ul>Job Type: Full-timePay: QAR13,000.00 - QAR15,000.00 per monthExperience:<ul><li>Work: 10 years (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

QA/QC Manager (Mechanical)

Inspire Management Training Center

The Assistant Manager &ndash; Guest Relations &amp; Quality Assurance is pivotal in enhancing the guest experience by integrating modern hospitality trends and delivering exceptional service engagement. This role emphasizes team leadership, operational excellence, staff development, and cultivating a positive environment that benefits both guests and employees.Key Responsibilities:<ul><li>Provide motivational leadership and guidance to ensure team members embody the Club&rsquo;s brand values while delivering exceptional experiences for members and guests.</li><li>Lead staff briefings, organize training sessions, assess performance, and serve as the primary support for all Guest Relations personnel.</li><li>Maintain comprehensive knowledge of the Club&rsquo;s services, promotions, pricing, and policies to accurately inform members, visitors, and clients.</li><li>Enhance productivity through efficient staffing, scheduling, coaching, and mentoring of team members.</li><li>Address guest inquiries, concerns, and complaints; resolve issues promptly, document feedback, and follow up to ensure satisfaction.</li><li>Foster strong working relationships across departments, assisting teams in overcoming operational challenges and achieving objectives.</li><li>Develop, review, and implement Standard Operating Procedures (SOPs) to ensure departmental systems and documentation remain accurate and efficient.</li><li>Collect and analyze member and guest feedback from multiple channels, deriving insights to improve Club services and offerings.</li><li>Prepare management reports based on data analysis, identify root causes of challenges, and collaborate with department heads on improvement strategies.</li><li>Coordinate special discounts or concessions with the Finance Manager, obtain approval from the Director of Operations, and document exceptions before informing relevant teams.</li><li>Maintain accurate membership records, monitor expiries, and support renewal initiatives while promoting incentive programs to drive revenue.</li><li>Build and sustain positive public relations with members, guests, and clients.</li><li>Conduct regular training for operational teams focusing on service excellence and guest satisfaction.</li><li>Ensure team members adhere to grooming standards and maintain a professional appearance.</li><li>Participate in internal and external audits, support compliance requirements, and implement recommended corrective actions.</li><li>Assist with annual manning budgets, CAPEX and OPEX planning, and ensure departmental targets are achieved.</li><li>Manage the Guest Relations department budget, support promotional campaigns, and contribute to marketing initiatives that enhance awareness and revenue.</li><li>Collaborate with HR on staff-related matters, promote teamwork, and enhance engagement through welfare programs and activities.</li><li>Provide weekly progress reports and periodic updates to management as needed.</li><li>Ensure adherence to all internal and external audit standards, including ISO and Supreme Committee regulations.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Hospitality Management, Business Administration, or a related field.</li><li>Previous experience in Guest Relations, Quality Assurance, or similar functions with proven leadership and supervisory skills.</li><li>Minimum of 5 years in the hospitality industry, demonstrating ability to lead, train, and motivate teams to uphold high service standards.</li><li>Strong knowledge of customer experience principles, quality assessment tools, and effective complaint resolution techniques.</li></ul>Skills Required:<ul><li>Excellent team player with strong cross-department collaboration skills.</li><li>Analytical thinker with effective problem-solving capabilities.</li><li>Confident and professional demeanor when interacting with members, guests, and prospective clients.</li><li>Ability to correspond professionally and independently.</li><li>Strong customer service orientation.</li><li>Exceptional verbal and written communication skills.</li><li>Ability to collect, interpret, and present data effectively.</li><li>High initiative and proactive mindset.</li><li>Flexibility to work evenings, weekends, and holidays as operational needs require.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of professional experience do you have as an Assistant Manager &ndash; Guest Relations &amp; Quality Assurance in luxury hotel brands?</li><li>Do you have a bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field?</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Assistant Manager - Guest Relation & Quality Assurance (Luxury Hotel Industry)

Explore 1698+ Quality assurance manager in Doha this November. Find roles across top companies and apply now to boost your career.