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quality assurance manager

Ghobash Group

Quality Assurance Management <ul> <li>Oversee maintain and continuously improve the QMS covering all GxP and healthregulated activities related to the storage distribution and commercialization of healthcare products within the UAE ensuring compliance with MOH GDP and principal company requirements.</li> <li>Lead the QA team in implementing and maintaining quality systems procedures and documentation aligned with regulatory and corporate policies.</li> <li>Develop implement and enforce Quality Assurance standards and SOPs ensuring operational alignment and readiness for inspections by regulatory authorities and principal company auditors.</li> <li>Oversee all QMS activities including CAPAs deviations / investigations change control document control and product release according to partner and regulatory obligations.</li> <li>Implement and manage best practice systems across all warehouse and distribution operations covering delivery storage temperature control expiry management damage handling and disposal ensuring adherence to quality and regulatory standards.</li> <li>Monitor temperature control mechanisms within the warehouse ensuring operations stay within validated parameters and defined guidelines.</li> <li>Ensure compliance with Good Distribution and Storage Practice (GDSP) guidelines as issued by MOH fostering operational excellence across the supply chain.</li> <li>Collaborate with crossfunctional teams to ensure qualityrelated contractual obligations are fulfilled across business partners vendors and internal functions.</li> <li>Oversee the qualification process of vendors verifying their quality systems and compliance with GDP regulatory and contractual requirements.</li> <li>Manage and oversee internal and external audits ensuring inspection readiness facilitating successful inspections by MOH Municipality Quality Assurance and principal companies and minimizing the risk of violations or penalties.</li> <li>Facilitate and conduct training programs providing tools techniques and guidance to ensure the team achieves and sustains high quality standards and regulatory compliance.</li> <li>Monitor and report quality metrics to senior management providing insights and recommendations to support quality improvement and decisionmaking.</li> <li>Identify and report quality violations lead root cause investigations and implement effective corrective and preventive actions (CAPAs) to address nonconformances.</li> <li>Ensure timely accurate submissions of regulatory filings and reports maintaining strict adherence to deadlines and compliance requirements.</li> <li>Manage all Quality Agreements with business partners and vendors ensuring their validity continuous updates and relevance.</li> <li>Oversee the execution of the Individual Training Program to maintain continuous qualification of employees in accordance with regulatory and corporate standards.</li> <li>Adequately identify assess and manage quality risks escalating issues to senior management where necessary.</li> <li>Oversee the efficient management of product recalls returns and destruction including regulatory notifications dispatch of recall letters to pharmacies and coordination with MOH approval and collection processes in line with internal SOPs.</li> </ul> Imports Exports & Logistics <ul> <li>Import and Export permit and approval for shipment release from MOH</li> <li>Follow up with Logistics department for any import permit requirement</li> <li>Communicate with principal companies for the required documents</li> <li>Coordinate with the regulatory department to ensure the required documents are attached before submission for registration (valid registration certificate packing list etc.)</li> <li>Coordinate with Head of Import / Export at MOH for timely approval.</li> <li>Ensure that all the required documents are attached with the import permit before signing (valid registration certificate packing list)</li> <li>Ensure physical verification of the shipment as per the import permit and supplier invoice (item description quantity batch number expiry date etc.) before MOH release submission</li> <li>Submission of release form along with supplier invoice and a sample from each batch for MOH release approval</li> <li>Reexport any item or shipment rejected by MOH and liaise with MOH officials</li> <li>Update Logistic team on products for shipment.</li> <li>Receive dispatch report from the Quality Officer and ensure timely deliveries</li> <li>Ensure the cold storage goods are received by customers in good quality as per the international quality procedure and MOH policy</li> <li>Monitor Semi controlled goods from the stage of importation to dispatch ensuring all records are uptodate as per MOH and DOH requirements and submit monthly reports to MOH.</li> <li>Receive periodic customer complaint report and ensure necessary actions are taken to enhance customer satisfaction</li> <li>Receive and review the report of expired / near expiry items from QA Officer / Assistant</li> <li>Ensure that the expired / near expiry goods (within 3 months) have been kept aside of shelves and Oracle is updated with the new location details</li> <li>Coordinate with the Department Managers Finance Principal companies and MOH for necessary approvals to disposeoff expired / near expiry items</li> </ul> Relationship Management <ul> <li>Establish healthy & effective relationship with all concerned personnel at MOH.</li> <li>Maintain professional relationship with regulatory authorities</li> <li>Communicate with regulatory bodies in Ministry of Health to facilitate successful product launch.</li> <li>Ongoing visits and intensive call to all concern people</li> </ul> Qualifications <ul> <li>Bachelors or masters degree in pharmacy</li> <li>Certification in Supply Chain Management Quality Assurance Management or Lean Six Sigma is desirable.</li> <li>Certification in Supply Chain management / QA Management is desirable</li> </ul> Additional Information <ul> <li>Knowledge & experience of regulatory process</li> <li>Knowledge of MOH and government regulations relevant to ARABIAN ETHICALS products</li> <li>Experience in working with systems such as SAP / Oracle etc.</li> <li>Proficient in MS Office especially Excel and Power Point</li> <li>Language Skills : Fluency in English and Arabic</li> <li>Knowledge of quality processes standards and GMP</li> </ul> Experience Requirements <ul> <li>68 years of progressive experience in Quality Assurance within the pharmaceutical or healthcare industry.</li> <li>Minimum of 2 years in a management role leading QA teams or functions.</li> <li>Proven track record of managing quality systems regulatory inspections and audits (internal and external).</li> <li>Experience in developing implementing and managing process quality controls and designing and delivering training programs.</li> <li>Experience with ISO requirements and electronic Quality Management Systems (QMS) in pharmaceutical sector.</li> <li>Demonstrated ability to lead change influence stakeholders and drive continuous improvement initiatives.</li> </ul> Attributes and Behaviours <ul> <li>Strong knowledge of GMP GDP ICH guidelines and regulatory requirements applicable to pharmaceutical distribution and commercialization.</li> <li>Familiarity with MOH and government regulations relevant to healthcare products.</li> <li>Fluency in English and Arabic (written and spoken).</li> <li>Excellent leadership communication and problemsolving skills.</li> <li>Strong strategic mindset with a handson proactive approach to quality management.</li> <li>High attention to detail with strong analytical and organizational skills.</li> <li>Ability to work effectively in a fastpaced highly regulated environment managing ambiguity and multiple priorities.</li> <li>Strong customer service orientation and collaboration skills fostering positive working relationships with internal and external stakeholders.</li> </ul> Remote Work : No Employment Type : Fulltime Key Skills Quality Assurance,FDA Regulations,Food Industry,Food Safety Experience,ISO 9001,Quality Systems,Food Processing,Quality Control,Quality Management,QA / QC,Selenium,HACCP Experience : years Vacancy : 1

Quality Assurance Manager

CSCEC Middle East

<div>
 
 
 China State Construction Engineering Corporation (CSCEC ME) is recruiting a Senior QA/QC Manager to lead QA/QC Team in a Large Scale Project in Dubai.
 
 
 
 
 
 
 
 Duties and Responsibilities:
 
 
 <ul>
 <li>
 Develop and Implement Project Quality Plan and Procedures.
 </li>
 <li>
 Responsible for set up the structure of the project quality team and managing the day to day operations related to their tasks.
 </li>
 <li>
 Support the project leaders in setting up project performance metrics. Monitoring and reporting to the project team on an agreed frequency.
 </li>
 <li>
 Conduct Regular Formal/Informal Surveillance at site.
 </li>
 <li>
 Responsible for reviewing the project specification and preparation of Inspection Test Plans.
 </li>
 <li>
 Prepare/Review Method Statement and ensure the Quality Control aspects are considered.
 </li>
 <li>
 Prepare and Submit QA/QC Report as required.
 </li>
 <li>
 Liaise with the corporate office for quality reporting.
 </li>
 <li>
 Managing the External and Internal Nonconformities, liaising with external and internal stakeholders accordingly.
 </li>
 <li>
 Setup the inspection system framework and ensure all activities are being inspected.
 </li>
 <li>
 Manage and conduct the material inspection process prior to the client&rsquo;s inspection.
 </li>
 <li>
 Managing the Internal/external team responsible for quality testing.
 </li>
 <li>
 Set up the project logs and system for recording all the performed testing.
 </li>
 <li>
 Ensure that all the QA/QC records are in place and traceability of documents is feasible.
 </li>
 <li>
 Prepare and conduct an internal training program prior to the start of any activity.
 </li>
 <li>
 Manage the equipment calibration program.
 </li>
 <li>
 Conduct Internal Audits to ensure compliance to the ISO and the project management system.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor's Degree in Civil Engineering
 </li>
 <li>
 12+ years of experience
 </li>
 </ul>
</div>

Senior Quality Assurance Manager

Net2Source (N2S)

<div>
 
 🔷 Join a Global Leader in Workforce Solutions &ndash; Net2Source Inc.
 
 
 🚀 Right Talent. Right Time. Right Place. Right Price.
 
 
 📍 Operating in 32 countries | 5,500+ Employees
 
 
 🌐 www.net2source.com | 📧 ankit@net2source.ae &phone;️+971 563384000
 
 
 
 
 
 Job Title: Manager &ndash; Quality &amp; Governance
 
 
 Location: Dubai, UAE
 
 
 Salary: As per the Market Standards
 
 
 Type: Permanent
 
 
 Visa Status: Provided
 
 
 
 
 
 Role Overview:
 
 
 
 
 
 Manage complaints and quality assurance across all customer-facing channels, ensuring timely resolution, regulatory compliance, and actionable insights that strengthen client experience. This role complements the Chief Quality &amp; Governance Officer by translating strategy into execution, embedding governance, digital service excellence, and continuous improvement into daily operations. Act as a key partner to frontline teams, product, operations, and compliance functions, ensuring every customer pain point is resolved with accountability and quality assurance frameworks that deliver measurable improvements in loyalty and reputation.
 
 
 
 
 
 Key Success Metrics
 
 
 
 
 
 ● Complaints are consistently resolved within regulatory and internal SLAs, with reduced repeat escalations.
 
 
 ● QA audits and mystery shopping drive measurable improvements in frontline performance and compliance.
 
 
 ● Sustained improvement in NPS, CSAT, and first-contact resolution linked to complaint and QA interventions. ● Dashboards provide clear visibility into advisor-level performance, cost-to-serve, and systemic gaps.
 
 
 ● Full adherence to regulatory requirements across complaints and QA processes, with timely corrective actions.
 
 
 ● Reduction in negative online reviews attributable to effective complaint handling and QA oversight.
 
 
 ● Continuous improvement is embedded into training, coaching, and cross-functional initiatives, ensuring measurable ROI.
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 ● Strong knowledge of regulatory frameworks, complaint management, and QA best practices.
 
 
 ● Analytical mindset with the ability to translate data into actionable improvements.
 
 
 ● Effective communication, negotiation, and conflict resolution skills.
 
 
 ● Leadership and team management capabilities.
 
 
 ● Proficiency in complaint tracking systems, QA dashboards, and AI/analytics tools.
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 ● Bachelor&rsquo;s degree in business, Banking, Finance, or related field (master&rsquo;s preferred).
 
 
 ● 7&ndash;10 years of experience in complaint management, QA, or CX within banking, insurance, or financial services.
 
 
 ● Proven track record in compliance, dispute resolution, and operational improvement.
 
 
 ● Experience leading cross-functional initiatives and reporting to senior leadership.
 
 
 
 
 
 🔻 About Net2Source Inc.
 
 
 Net2Source offers global staffing solutions and enterprise-scale recruitment support.
 
 
 🏆 Recognized by INC 5000 &amp; SIA
 
 
 🌍 Global offices: UAE | USA | India | UK | Singapore | Canada | ANZ
 
 
 We support inclusive hiring practices in accordance with UAE labor law.
 
 
 🔗 www.net2source.com/careers | 📧 jobs@net2source.ae
 
</div>

Manager – Quality & Governance

ZenaDrone Trading LLC

Position OverviewThe Quality Manager is responsible for leading all quality assurance and quality control activities within the manufacturing facility. This role ensures that products meet customer requirements, regulatory standards, and internal quality expectations. The manager develops and implements quality systems, oversees continuous improvement projects, and drives a culture of quality throughout the organization.Key ResponsibilitiesQuality Management &amp; Compliance<ul><li>Develop, implement, and maintain the Quality Management System (QMS) in alignment with industry standards (e.g., ISO 9001, IATF 16949, AS9100, ISO 13485).</li><li>Ensure compliance with regulatory, customer, and corporate quality requirements.</li><li>Lead internal and external audits; coordinate corrective and preventive actions (CAPA).</li></ul>Quality Control &amp; Assurance<ul><li>Oversee inspection, testing, and quality control activities across all production stages.</li><li>Establish quality standards, inspection processes, and testing protocols.</li><li>Review and approve quality documentation, including control plans, PPAP/FAI, and validation reports.</li></ul>Continuous Improvement<ul><li>Lead root cause analysis using Six Sigma, 5 Why, Fishbone, and other problem-solving methodologies.</li><li>Drive continuous improvement initiatives to reduce defects, scrap, and cost of poor quality (COPQ).</li><li>Monitor and analyze quality metrics (e.g., DPPM, yield, customer complaints, process capability).</li></ul>Leadership &amp; Collaboration<ul><li>Manage the quality team</li><li>Partner with Operations, Engineering, Supply Chain, and Product Development to ensure quality is integrated into all processes.</li><li>Serve as the primary point of contact for customer quality issues and supplier quality concerns.</li></ul>Documentation &amp; Reporting<ul><li>Prepare and present quality performance reports to leadership.</li><li>Maintain accurate records of audits, non-conformances, corrective actions, and process changes.</li><li>Ensure documentation control and traceability throughout the manufacturing process.</li></ul>QualificationsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Engineering, Quality, Manufacturing, or related field.</li><li>5&ndash;10 years of experience in manufacturing quality roles, with at least 3 years in a leadership position.</li><li>Experience with quality standards relevant to the sector (ISO 9001, IATF 16949, AS9100, ISO 13485, GMP, etc.).</li></ul>Technical Skills<ul><li>Strong knowledge of quality tools: FMEA, SPC, MSA, 8D, CAPA, DMAIC, Lean/Six Sigma.</li><li>Proficiency with statistical analysis and quality software (e.g., Minitab).</li><li>Understanding of manufacturing processes such as machining, assembly, injection molding, electronics manufacturing, or similar.</li></ul>Soft Skills<ul><li>Excellent leadership and team-development abilities.</li><li>Strong communication, analytical thinking, and problem-solving skills.</li><li>Ability to work cross-functionally and manage multiple priorities.</li></ul>Preferred Qualifications<ul><li>Six Sigma Green/Black Belt certification.</li><li>Certified Quality Engineer (CQE) or Certified Quality Manager/Organizational Excellence (CMQ/OE).</li><li>Experience with advanced manufacturing technologies and automation.</li></ul>Job Type: Full-time

Quality Manager

CHINA HARBOUR ENGINEERING COMPANY LLC

Key Responsibilities:&middot; Reporting to QA &amp; QC Manager.&middot;Control and verification of the Project Quality Management System.&middot; Preparation of Contract specific Quality Plans, control procedures and work instructions applicable to the work phases.&middot; Review of Vendors&rsquo; and Subcontractors&rsquo; contract quality deliverables.&middot;Reporting on quality activities and act as the focal point for quality related issues.Qualifications:&middot; Expertise in Quality Control and Inspection to ensure materials meet required standards and project specifications.&middot; Strong skills in Quality Assurance and Quality Management to develop, implement, and maintain effective quality systems.&middot; Experience in Quality Auditing and related practices to identify and address discrepancies in processes and materials.&middot; Proficient understanding of industry standards, materials testing technologies, and compliance procedures.&middot; Ability to collaborate and coordinate with cross-functional teams and resolve quality-related concerns.&middot; Bachelor's degree in Civil Engineering, Material Science, or a related field.&middot; Relevant professional certifications in Quality Management or Quality Assurance (e.g., ISO 9001 certification) are advantageous.&middot; Previous experience in large infrastructure or construction projects is preferred.JobQualifications:&middot; A Bachelor's Degree in Quality Management or Civil Engineering.&middot; Minimum four (4) years of professional Quality Management.&middot; Familiarity with international Quality Management, especially adopted in projects in Middle East countries.&middot; Proficient in spoken and written English. Should build a good relationship with Client.Job Type: Full-time

QA/QC Material Engineer

Amentum

<div>Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability.
The Quality Control Manager will oversee the quality assurance and control processes for the Defense Logistics Agency (DLA) Full Line Food Service Distribution for Southwest Asian and Eastern Africa (SWAEA) program. This role is responsible for ensuring that all products and services meet established quality standards and compliance requirements, and for implementing continuous improvement initiatives to enhance operational performance.
Key Responsibilities:<ul>
<li>
Develop, implement, and maintain quality control procedures and policies to ensure compliance with DLA regulations, federal standards, and food safety requirements.</li>
<li>Establish quality metrics and key performance indicators (KPIs) to monitor product quality and service delivery.</li>
<li>Oversee the inspection and testing of products throughout the supply chain to ensure that they meet quality specifications.</li>
<li>Coordinate and conduct regular audits of suppliers and vendors to assess compliance with quality standards.</li>
<li>Train and educate staff on quality control standards, procedures, and best practices.</li>
<li>Foster a culture of quality awareness and continuous improvement within the organization.</li>
<li>Investigate quality issues and non-conformance reports, identifying root causes and implementing corrective actions.</li>
<li>Collaborate with operations and logistics teams to address quality concerns and improve processes.</li>
<li>Maintain accurate records of quality control activities, including inspection reports, audits, and corrective actions.</li>
<li>Prepare regular reports for senior management highlighting quality performance, trends, and areas for improvement.</li>
<li>Lead efforts to identify opportunities for process improvements and efficiency gains within the quality control framework.</li>
<li>Implement quality improvement projects and monitor their effectiveness in enhancing product quality and customer satisfaction.</li>
<li>Stay current on industry regulations, standards, and best practices related to food safety, food defense and quality assurance.</li>
<li>Ensure all quality control activities comply with applicable laws and regulations.</li>
<li>Will be required to travel to multiple distribution centers to meet with and consult with Quality team members ensuring uniform processes are established and followed.</li>
<li>Perform other duties as assigned.</li>
</ul>
QUALIFICATIONS<ul>
<li>
Bachelor&rsquo;s degree in Food Science, Quality Assurance, Supply Chain Management, or a related field.</li>
<li>Minimum of 10 years of experience in quality control or quality assurance in the food service or logistics industry.</li>
<li>Experience in government contracting and compliance within the defense sector.</li>
<li>Strong understanding of quality control methodologies, tools, and regulations (e.g., HACCP, SQF, ISO).</li>
<li>Excellent analytical, problem-solving, and communication skills.</li>
<li>Proficient in quality management software and Microsoft Office Suite.</li>
<li>Must be able to obtain and maintain facility credentials/authorization.</li>
</ul>
PREFERRED QUALIFICATIONS<ul>
<li>
Certification in quality management (e.g., ASQ, CQE) is a plus.</li>
<li>Familiarity with military food service operations and standards.</li>
<li>US Army Veterinary Command experience preferred</li>
</ul>
OTHER RESPONSIBILITIES<ul>
<li>
Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li>
<li>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</li>
<li>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</li>
</ul>
This position is pending contract award. 
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.</div>

Quality Control Manager

PalladiumHR Consultants

We are hiring a QA/QC Manager for a leading construction contractor specializing in industrial building projects. The ideal candidate will have strong experience overseeing quality assurance and control activities, particularly in steel structure fabrication and installation.Key Responsibilities:<ul><li>Implement and manage project QA/QC plans and procedures</li><li>Supervise inspections for steel structures, civil works, and MEP installations</li><li>Review and approve ITPs, Method Statements, WPS/PQRs, and material submittals</li><li>Coordinate with consultants and clients on quality-related matters</li><li>Lead audits, manage NCRs and corrective actions, and ensure compliance with standards</li><li>Verify material certifications, test results, and quality documentation</li><li>Support project handover with complete QA/QC dossiers and as-built submissions</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Civil/Mechanical Engineering</li><li>8&ndash;12 years of QA/QC experience in industrial construction</li><li>Strong technical knowledge of steel structures and welding standards</li><li>Familiar with international codes (AISC, AWS, BS, ISO)</li><li>Excellent communication, leadership, and reporting skills</li><li>QA/QC certifications (ISO Lead Auditor, CSWIP, AWS-CWI) are an advantage</li></ul>Job Types: Full-time, PermanentPay: AED20,000.00 - AED25,000.00 per month

QA/QC Manager – Industrial Buildings & Steel Structures

Explore 3825+ Quality assurance manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.