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customer service representative Jobs in Dubai

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receptionist secretary

Obras Contracting LLC

Job Description:We are seeking a dedicated and detail-oriented Receptionist cum Secretary to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by providing exceptional administrative support. UAE nationality is preferred.Responsibilities:<ul><li>Greet and welcome visitors courteously and professionally.</li><li>Assist visitors in directing them to the appropriate person or department.</li><li>Answer, screen, and transfer incoming calls to the relevant individuals or departments.</li><li>Provide basic and accurate information in person, over the phone, or via email.</li><li>Sort and distribute incoming mail to the appropriate parties.</li><li>Oversee all documents received from the site and distribute them to the relevant departments.</li><li>Update contact details of employees, clients, etc.</li><li>Monitor office and kitchen supply levels and place orders as needed.</li><li>Assist all departments with documentation and provide support as required.</li><li>Perform general clerical duties, including filing, photocopying, and data entry.</li><li>Coordinate meeting appointments for top management.</li><li>Manage the driver's schedule, specifically for cheque deposits, document submissions to consultants, clients, etc.</li><li>Prepare and distribute correspondence, memos, letters, and reports on behalf of the management.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthExperience:<ul><li>receptionist/secretary: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Receptionist cum Secretary

INDEX Integrated Platform Company

Job Purpose:Receive all visitors and phone calls and act as the first point of contact for individuals contacting or entering the premises in such a way that positively affects the customer&rsquo;s called or visit experience. Provide general clerical backup in line with INDEX Holding&rsquo;s strategic plan, vision, mission, values, goals and objectives.Key Responsibilities:<ul><li>Answer a multi-line switchboard quickly (ideally within 3 ring cycles).</li><li>Screen, assess and refer individual inquiries to their destination.</li><li>Take down and deliver messages accurately and in a timely fashion.</li><li>Greet customers and visitors to the premises, answering questions, announcing calls or providing directions.</li><li>Able to respond to queries in a positive, pleasant, helpful and open manner.</li><li>Organize and prioritize work, work independently, and multi task.</li><li>Receive, sort and distribute incoming mail.</li><li>Liaise with various dispatchers to ensure the timely delivery of documents and invitations.</li><li>Ensure the prompt delivery of certificates to conference attendants.</li><li>Keep up to date information regarding the various events and happening at INDEX Holding.</li><li>Perform general backup clerical support whenever needed.</li><li>Perform other related duties as required.</li><li>Maintains cleanliness and appearance of reception area.</li><li>Able to work as a team player in a changing and growing environment</li><li>Adhere to the company&rsquo;s rules and regulations; written or implied and any changes or introductions, which may vary from time to time as deemed appropriate</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor degree in any field.</li><li>Minimum 3-5 years of experience in Customer Service/Receptionist.</li><li>2 years of experience on a similar multi-line phone system in a high-volume organization.</li><li>Must be proficient with the keyboard and IT applications.</li><li>Expert level in the use of Outlook.</li><li>Expert level in the use of Word, Excel and PowerPoint.</li><li>Excellent organizational skills, ability to multi-task and organize others.</li><li>Excellent organization and planning skills, discrete, solid self-esteem, possess and take ownership and accountability for actions.</li><li>Effective organizational, communication, and interpersonal skills.</li><li>Excellent communication (verbal and listening) on phone and in person.</li><li>Pleasant phone voice with proper grammar spoken.</li><li>Ability to work with a variety of individuals, including clients, employees, and applicants.</li><li>Ability to work effectively in a fast-paced office environment is essential.</li><li>Work with frequent interruptions.</li><li>Patience and endurance to sit behind a desk for all day.</li><li>Arabic Language is Must</li></ul>Application Question(s):<ul><li>What is your salary expectation in AED?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>front office receptionist: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Work Location: In person

ONEA Clinic LLC

About the RoleWe are seeking a polished, welcoming, and highly organized Female Arabic Receptionist to be the face of our premium aesthetic medical centre. As the first point of contact for our patients, you will play a crucial role in delivering a luxury, VIP customer service experience, managing front-desk operations, and ensuring a seamless flow of patient appointments.STRICT DEALBREAKERS: Please read carefully before applying. Your application WILL NOT be considered if you do not meet all three of the following criteria:<ul><li>Aesthetics Experience: You must have prior experience working as a receptionist strictly within an Aesthetic Medical Centre, Cosmetic Clinic, or Dermatology center.</li><li>UAE Experience: You must have a minimum of 1 year of verifiable receptionist experience within the UAE.</li><li>Dubai Resident: You must currently live in Dubai.</li></ul>Key Responsibilities<ul><li>Patient Welcoming: Greet patients and guests with a warm, professional, and upscale demeanor as they enter the clinic.</li><li>Appointment Management: Handle incoming phone calls, WhatsApp inquiries, and emails to schedule, confirm, and reschedule patient appointments accurately.</li><li>Front-Desk Operations: Manage patient check-ins and check-outs, open medical files, and coordinate smoothly with doctors, nurses, and therapists regarding daily schedules.</li><li>Billing &amp; Invoicing: Process payments (cash, credit cards) accurately, issue invoices, and manage the daily cash register closing.</li><li>Clinic Presentation: Ensure the reception and waiting areas are continuously immaculate, pristine, and aligned with luxury clinic standards.</li></ul>Requirements &amp; Qualifications<ul><li>Gender/Language: Female Arabic speaker with fluent English (spoken and written) to effectively communicate with our diverse patient base.</li><li>Industry Experience (Dealbreaker): Proven working background in a dedicated Aesthetic or Cosmetic Clinic. Familiarity with aesthetic treatments and medical clinic workflows is required.</li><li>UAE Experience (Dealbreaker): Minimum 1+ years of face-to-face customer service or receptionist experience in the UAE.</li><li>Location (Dealbreaker): Current resident of Dubai.</li><li>Skills: Excellent communication, multitasking, and telephone etiquette. Highly presentable with a polished, professional appearance suitable for the beauty and aesthetics industry.</li><li>Tech-Savvy: Proficient in using clinic management/CRM software and MS Office.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Is you UAE resident visa on your own or family or free lance?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>AESTHETIC AND COSMETIC: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Dubai (Required)</li></ul>Work Location: In person

Female Arabic Receptionist

FANCY & FURRY PETS CARE LLC

Receptionist &ndash; Pet Boarding ServiceJob Title: Receptionist Department: Front Desk / Customer Service Reports To: Facility Manager / Operations Manager Location: Al Quoz - Dubai Employment Type: Full-time / Part-timeJob SummaryThe Receptionist is the first point of contact for pet parents and visitors at our pet boarding facility. This role is responsible for delivering exceptional customer service, managing reservations, handling administrative duties, and ensuring smooth front-desk operations. The ideal candidate is friendly, organized, detail-oriented, and passionate about animals.Key Responsibilities : Customer Service<ul><li>Greet pet parents warmly and professionally.</li><li>Answer phone calls, emails, and online inquiries promptly.</li><li>Provide accurate information about boarding services, pricing, policies, and availability.</li><li>Address client questions and resolve concerns in a calm, courteous manner.</li></ul>Reservations &amp; Scheduling<ul><li>Book, confirm, modify, and cancel boarding reservations.</li><li>Maintain accurate pet records including vaccination status and special care instructions.</li><li>Coordinate check-in and check-out processes efficiently.</li><li>Update scheduling software and maintain daily boarding lists.</li></ul>Administrative Duties<ul><li>Process payments, invoices, and receipts.</li><li>Maintain organized client files and digital records.</li><li>Monitor inventory of front-desk supplies.</li><li>Assist with reports and basic bookkeeping tasks.</li></ul>Pet Intake &amp; Care Coordination<ul><li>Verify vaccination records and required documentation.</li><li>Record feeding schedules, medications, and special instructions.</li><li>Communicate pet-specific needs to kennel staff and caregivers.</li><li>Ensure accurate identification of pets upon arrival and departure.</li></ul>Facility Support<ul><li>Maintain a clean, welcoming reception area.</li><li>Promote additional services such as grooming, daycare, or training.</li><li>Support team members during busy periods.</li></ul>Required Qualifications<ul><li>Graduation or equivalent.</li><li>Previous receptionist, front desk, or customer service experience preferred.</li><li>Comfortable working around dogs, cats, and other pets.</li><li>Basic computer skills and familiarity with scheduling software.</li><li>Excellent communication and organizational skills.</li></ul>Preferred Skills<ul><li>Experience in veterinary clinics, pet boarding, grooming, or animal care environments.</li><li>Ability to multitask in a fast-paced setting.</li><li>Strong attention to detail (especially regarding pet health records).</li><li>Friendly, patient, and compassionate personality.</li></ul>Working Conditions<ul><li>Indoor front-desk environment within a pet facility.</li><li>Exposure to pet hair, odors, barking, and occasional pet accidents.</li><li>May require weekend, holiday, or peak-season availability.</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Reliability and punctuality</li><li>Emotional intelligence</li><li>Problem-solving ability</li><li>Team collaboration</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per monthWork Location: In person

Receptionist

Design Desk Interiors

Job Title: Receptionist cum Admin AssistantLocation: Dubai, UAEIndustry: Interior Fit-Out / JoineryJob Summary: We are seeking a professional and organized Receptionist cum Admin Assistant to join our team. The ideal candidate will be responsible for managing front desk operations, handling administrative tasks, and providing support to various departments to ensure smooth day-to-day office operations.Key Responsibilities:<ul><li>Greet and assist visitors, clients, and suppliers in a professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing correspondence, emails, and courier services.</li><li>Maintain office filing systems and records.</li><li>Assist with document preparation, data entry, and report generation.</li><li>Coordinate meetings, appointments, and conference room bookings.</li><li>Monitor and maintain office supplies and stationery inventory.</li><li>Support HR and Administration departments with routine administrative tasks.</li><li>Maintain cleanliness and organization of the reception and office areas.</li><li>Perform other administrative duties assigned by management.</li></ul>Requirements:<ul><li>Bachelor's degree or equivalent qualification.</li><li>Minimum 1&ndash;2 years of experience in a similar role (UAE experience preferred).</li><li>Proficiency in Microsoft Office (Word, Excel).</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and customer-service attitude.</li><li>Fluency in English; additional languages will be an advantage.</li></ul>Benefits:<ul><li>Competitive salary package.</li><li>Visa and medical insurance as per UAE labor law.</li><li>Annual leave and air ticket as per company policy.</li><li>Career growth opportunities.</li></ul>Interested candidates may send their CV to [Email Address] with the subject line: &quot;Application for Receptionist cum Admin Assistant&quot;.Work Location: In person

Receptionist cum Admin Assistant

PPS Properties

Key Responsibilities<ul><li>Welcome and assist visitors, clients, and guests in a professional manner.</li><li>Answer, screen, and direct incoming phone calls.</li><li>Manage incoming and outgoing emails, couriers, and correspondence.</li><li>Maintain reception and waiting areas to ensure a neat and professional appearance.</li><li>Schedule appointments, meetings, and conference room bookings.</li><li>Assist with administrative tasks, filing, data entry, and document management.</li><li>Coordinate with internal departments and external stakeholders as required.</li><li>Maintain office supplies inventory and place orders when needed.</li><li>Handle basic inquiries and provide information about company service.</li></ul>Requirements<ul><li>Bachelor's degree or equivalent qualification.</li><li>Previous experience as a Receptionist, Front Desk Executive, Customer Service Representative, or similar role.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Proficiency in Microsoft Office (Word, Excel, Outlook).</li><li>Strong organizational and multitasking abilities.</li><li>Professional appearance and positive attitude.</li><li>Ability to work independently and as part of a team.</li><li>Only western countries candidate preferrable.</li></ul>Benefits<ul><li>Competitive salary (based on experience and qualifications).</li><li>Annual leave and public holidays as per UAE Labour Law.</li><li>Medical insurance.</li><li>Air ticket allowance as per company policy.</li><li>Professional and supportive work environment.</li></ul>Pay: AED4,000.00 - AED8,000.00 per monthWork Location: In person

Receptionist/Administration

Al Shaali Moto Trading L.l.C

Job Overview:<ul><li>Greet customers professionally and direct them to the appropriate sales or service personnel.</li><li>Manage incoming calls, inquiries, and appointment scheduling.</li><li>Maintain the showroom reception area, ensuring it is clean, organized, and presentable.</li><li>Assist with customer check-ins for test drives, service appointments, and walk-ins.</li><li>Handle basic administrative tasks such as logging visitor information, updating records, and managing correspondence.</li><li>Handle inquiries via phone, email, and walk-in visits.</li><li>Coordinate with sales and service teams to support daily operations.</li><li>Provide accurate information about showroom location, operating hours, and general services.</li><li>Support documentation processes, including scanning, filing, and preparing simple reports when required.</li></ul>Requirements:<ul><li>Previous experience as a receptionist or customer service representative (automotive industry experience is an advantage).</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and customer-focused attitude.</li><li>Ability to multitask and handle a fast-paced environment.</li><li>Proficiency in MS Office and basic administrative tools.</li><li>Fluency in English (Arabic or additional languages are an advantage).</li></ul>Work Environment:<ul><li>Front-desk, customer-facing role within a busy car showroom.</li><li>Requires a high level of professionalism and responsiveness.</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>What is your Nationality?</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Explore 25+ Receptionist secretary in Dubai this July. Find roles across top companies and apply now to boost your career.

25 receptionist secretary jobs In Dubai

Receptionist cum Secretary

Receptionist cum Secretary

Female Arabic Receptionist

Receptionist

Receptionist cum Admin Assistant

Receptionist/Administration

Receptionist